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IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. IMG’s Technology team is looking for an experienced DevOps Engineer to support the design, implementation, and ongoing operation of scalable, secure, and highly available infrastructure and delivery pipelines across our digital and broadcast platforms. The successful candidate will play a key role in enabling continuous delivery, improving system reliability, and supporting high-profile clients and live event services, ensuring optimal performance and resilience across all environments. • Design, build, and maintain scalable cloud infrastructure to support production and development environments., • Implement and manage CI/CD pipelines to enable efficient, reliable software delivery across multiple teams., • Automate infrastructure provisioning using Infrastructure as Code tools such as Terraform, CloudFormation, or similar., • Monitor system performance, availability, and reliability using observability tools such as Prometheus, Grafana, and ELK stack., • Ensure high availability and disaster recovery strategies are in place and tested regularly., • Collaborate closely with development, QA, and operations teams to streamline deployment processes and improve system performance., • Act as a point of escalation for production incidents, providing rapid troubleshooting and resolution., • Implement and enforce security best practices across infrastructure, pipelines, and applications., • Optimise system performance and cost-efficiency across cloud environments., • Document infrastructure, processes, and operational procedures clearly and consistently., • Continuously identify opportunities for automation and operational improvements., • Support live and critical event operations where system uptime and responsiveness are essential., • Communicate effectively with stakeholders, ensuring visibility of issues, risks, and improvements., • Proven experience in a DevOps, Site Reliability Engineering, or similar role., • Strong knowledge of all Operating systems, such as Linux distributions., • Strong knowledge of cloud platforms such as AWS, Azure, or Google Cloud., • Experience with containerisation and orchestration tools such as Docker and Kubernetes., • Hands-on experience with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or Azure DevOps/Bitbucket., • Strong scripting skills in Python, Bash, Ansible, or similar., • Experience with Infrastructure as Code tools such as Terraform or CloudFormation., • Familiarity with monitoring, logging, and alerting tools., • Understanding of networking, security, and system architecture principles., • Experience working in high-availability or live production environments is highly desirable., • Knowledge of version control systems such as Git., • A technical and/or engineering background with a strong interest in automation and cloud technologies., • Strong problem-solving skills and the ability to work under pressure in critical situations., • Excellent communication and collaboration skills., • Ability to manage priorities across multiple projects and environments., • Proactive mindset with a focus on continuous improvement., • This role is based at our facility in Stockley Park, Uxbridge, with hybrid working options where applicable., • You may be required to work unsociable hours, including occasional weekends or on-call rotations, to support live operations and critical systems., • Occasional travel may be required depending on project and client needs. TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. #J-18808-Ljbffr

Who We Are IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, World Rugby, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. Who We Are IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, World Rugby, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. • Permanent Position, Mon-Fri, 9am-5pm, • This role is based at our facilities in Stockley Park, Uxbridge, with hybrid working options where applicable., • You may be required to work unsociable hours, including occasional weekends or on-call rotations, to support live operations and critical systems., • Occasional travel may be required depending on project and client needs. IMG is looking for a Site Reliability Engineer to help design, build, operate, and continuously improve resilient, secure, and highly available platforms that underpin our digital, cloud, and broadcast‑adjacent services. This role is suited to someone who combines strong infrastructure and software engineering capability with an operational mindset, and who can help embed reliability engineering practices across systems that support live, business‑critical environments. The successful candidate will play a key role in improving service reliability, observability, incident response, automation, and disaster recovery readiness across IMG platforms, while working closely with engineering, operations, and project stakeholders. • Design, build, and maintain reliable, scalable infrastructure and platform services across on‑premises and cloud environments., • Improve service availability, latency, performance, and operational efficiency through engineering‑led reliability practices., • Build and enhance observability across services and infrastructure, including monitoring, logging, alerting, dashboards, and service health indicators., • Define and maintain SLIs, SLOs, alerting standards, and operational runbooks for critical services., • Automate infrastructure provisioning, configuration, deployment, and recovery processes using Infrastructure as Code and scripting., • Partner with software, platform, broadcast engineering, and operational teams to improve release quality, resilience, and supportability., • Act as an escalation point for production incidents, leading or supporting rapid diagnosis, mitigation, communication, and post‑incident follow‑up., • Drive root cause analysis and corrective actions following incidents, with a focus on prevention and continuous improvement., • Support the design, testing, and documentation of high availability, backup, failover, and disaster recovery arrangements., • Help enforce security, access control, patching, and operational best practices across infrastructure and services., • Optimise system capacity, cost, and performance across environments., • Produce and maintain clear technical documentation, operational procedures, and support handover materials., • Support live event and critical operational workflows where reliability, rapid response, and stakeholder communication are essential., • Contribute to technical planning for new services, migrations, and platform enhancements, ensuring resilience is designed in from the start., • Improve reliability, stability, and recoverability of IMG’s platform services., • Reduced mean time to detect and resolve incidents through better observability and response processes., • Higher levels of automation across provisioning, deployment, remediation, and operational support., • Clearer operational ownership, documentation, and service standards across critical environments., • Stronger resilience for live and client‑facing workflows through tested failover and recovery approaches., • Proven experience in a Site Reliability Engineer, DevOps Engineer, Platform Engineer, or similar role., • Strong knowledge of Linux and operating system fundamentals., • Strong hands‑on experience with cloud platforms such as AWS, Azure, or Google Cloud., • Experience with containerisation and orchestration technologies such as Docker and Kubernetes., • Strong experience with CI/CD tooling and modern software delivery practices., • Hands‑on experience with Infrastructure as Code tools such as Terraform or CloudFormation., • Experience with monitoring, logging, and alerting tooling, and with designing actionable observability solutions., • Solid understanding of networking, security, system architecture, and distributed systems principles., • Strong scripting or programming capability in Python, Bash, or similar languages., • Experience working in high‑availability, live production, or other business‑critical operational environments., • Strong troubleshooting skills, calm decision‑making under pressure, and a continuous improvement mindset., • Excellent communication and collaboration skills, including the ability to work effectively with technical and non‑technical stakeholders., • Experience supporting media, broadcast, streaming, or live event platforms., • Familiarity with incident management, postmortem practice, and error‑budget based operational models., • Experience with resilience engineering, multi‑site failover, and disaster recovery testing., • Exposure to event‑driven or low‑latency systems, media transport, or hybrid on‑prem/cloud architectures., • Understanding of compliance, operational risk management, and support processes in client‑facing environments., • Proactive and ownership driven., • Methodical, analytical, and detail oriented., • Comfortable operating in fast‑moving, high- pressure environments., • Pragmatic in balancing engineering excellence with operational needs., • Collaborative, service oriented, and committed to raising reliability standards across teams. In addition, success at IMG is driven by four core competencies that apply to all employees: Business Acumen – Understanding financial drivers, interpreting business data, aligning decisions to strategic outcomes Operational Excellence – Driving efficiency, governance, and continuous improvement in delivery & operations Innovation Mindset – Cultivating curiosity, experimentation, and forward‑looking capability development Leadership & Collaboration – Inspiring others, building trust, and enabling collaboration across teams TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal or local laws governing non‑discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal or local laws governing non‑discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. #J-18808-Ljbffr

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, World Rugby, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year‑round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry‑leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and event management. It powers growth of revenues, fanbases and IP for more than 250 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, World Rugby, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year‑round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry‑leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality. • Permanent Position, Mon‑Fri, 9am-5pm, • This role is based at our facilities in Stockley Park, Uxbridge, with hybrid working options where applicable., • You may be required to work unsociable hours, including occasional weekends or on‑call rotations, to support live operations and critical systems., • Occasional travel may be required depending on project and client needs IMG is seeking a commercially aware and technically strong Solutions Architect to support the wider business in shaping, defining, and progressing technology solutions across current client contracts, new business opportunities, strategic transformation initiatives, and formal procurement activity, with particular emphasis on pre sales engagement, proof of concept activity, and technical validation. This role will work across commercial, technical, operational, engineering, procurement, and transformation teams to translate business opportunities into clear solution options, technical direction, and delivery‑ready architecture. A core part of the role is partnering with commercial teams during early‑stage opportunity development, helping qualify requirements, shaping solution narratives, supporting customer and vendor conversations, and leading or coordinating proof of concepts that demonstrate feasibility, value, and operational fit. The role will also work closely with DevOps and Site Reliability Engineering teams to ensure proposed solutions are automatable, observable, supportable, resilient, and aligned to modern operational practices. The role will play a key part in supporting responses to Requests for Information and Requests for Proposal, assessing market capability, engaging with vendors and partners, and helping ensure IMG pursues solutions that are strategically aligned, operationally fit, commercially sound, and scalable for the future. • Work closely with commercial teams to support current contracts, renewals, growth opportunities, and new business pursuits by shaping solution options that are technically credible and commercially relevant., • Engage with stakeholders across engineering, operations, projects, procurement, and transformation to gather requirements and convert business needs into clear architectural direction and solution proposals., • Support and lead technical input into RFI and RFP processes, including market engagement, requirements definition, response structure, vendor evaluation, solution comparison, and clarification management., • Help define solutions for both internal operational workflows and client‑facing services, ensuring alignment with IMG’s wider business model and service proposition., • Produce high‑quality architectural artefacts, technical narratives, option papers, blueprints, scope definitions, and supporting documentation for business cases, partner conversations, and formal procurement activity., • Evaluate current and emerging technologies, suppliers, and delivery models to determine fitness for purpose, integration potential, risk, supportability, and total cost of ownership., • Work with technical and operational teams to ensure proposed solutions are deliverable, supportable, secure, and aligned to IMG’s standards, strategic direction, and future‑state operating model., • Support vendor and partner engagement, including discovery sessions, technical workshops, demonstrations, proof of concepts, and architectural challenge where needed., • Act as a bridge between non‑technical and technical stakeholders, ensuring solution intent, assumptions, trade‑offs, costs, risks, and dependencies are clearly communicated and understood., • Collaborate with project and engineering teams to support transition from concept to implementation, including design authority, documentation, testing considerations, migration planning, and operational readiness., • Ensure opportunities are assessed with a joined‑up view across commercial, technical, procurement, and transformation priorities so that IMG avoids fragmented technology decisions and converges around the right strategic outcomes., • Contribute to the evolution of IMG Studios’ future technology stack across on‑premise, cloud, and hybrid environments, particularly in software‑native and API‑first architectures., • Proven experience as a Solutions Architect or in a similar architecture, consulting, or technical presales role within media, broadcast, technology, or complex enterprise environments., • Strong experience translating business requirements into scalable, supportable technical solutions across multiple stakeholder groups., • Experience working closely with both commercial and technical teams on customer opportunities, solution shaping, and procurement‑related activity., • Experience responding to or supporting RFPs, RFIs, bids, tenders, solution proposals, or structured vendor selection exercises., • Strong understanding of architecture across cloud, on‑premise, and hybrid environments., • Strong understanding of integration patterns, APIs, workflow orchestration, identity, security, and operational support considerations in complex platforms., • Ability to assess technology choices in terms of business value, architectural fit, operational readiness, and commercial implications., • Excellent written communication skills, including the ability to produce clear technical documentation and executive‑ready content., • Excellent verbal communication and stakeholder management skills, including the ability to influence across senior leadership, vendors, engineering teams, and commercial stakeholders., • Strong organisational skills, with the ability to manage multiple opportunities, workstreams, and deadlines simultaneously., • Experience in live production, post production, media asset management, playout, transmission, or broadcast infrastructure environments., • Experience with software‑native, cloud‑native, and API‑first media platforms., • Familiarity with procurement processes, commercial modelling, licensing approaches, and vendor management., • Experience supporting proof of concepts, market scans, technology evaluations, and transformation programmes., • Knowledge of operational environments with high availability, security, and compliance requirements., • Commercially aware, pragmatic, and outcome‑focused., • Strong collaborator who is comfortable working across business, operational, engineering, and leadership teams., • Curious and strategic, with the confidence to challenge constructively where better approaches exist., • Comfortable operating with ambiguity while bringing structure, clarity, and momentum., • Able to balance innovation with realism, and future‑state ambition with current operational needs. In addition, success at IMG is driven by four core competencies that apply to all employees: Understanding financial drivers, interpreting business data, aligning decisions to strategic outcomes Driving efficiency, governance, and continuous improvement in delivery & operations Cultivating curiosity, experimentation, and forward‑looking capability development Inspiring others, building trust, and enabling collaboration across teams TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal or local laws governing non‑discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal or local laws governing non‑discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use. #J-18808-Ljbffr

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. The General Manager – Wembley Retail is responsible for leading the complete Fanatics retail operation at Wembley Stadium, with full accountability for commercial performance, event retail execution, inventory management, workforce planning, and the strategic relationship with The FA and Wembley Stadium. This role drives sustainable revenue and profit growth across the permanent store and all event retail formats, from Olympic Way and external concourse through to internal levels and hospitality locations, while delivering consistently exceptional fan experiences. The General Manager – Wembley Retail delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights. Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes. Cross-Functional Leadership: • Act as the senior Fanatics retail contact for The FA, Wembley Stadium and key venue stakeholders, representing Fanatics in operational and commercial meetings and ensuring agreed actions are communicated and delivered., • Work cross-functionally with Retail Operations, Merchandising, Marketing, IT, Finance, HR, Loss Prevention and Supply Chain to align planning and execution across the operation., • Embed lessons learned and best practice into standard operating procedures, ensuring the operation continuously improves across store and event trading cycles. People Leadership: • Build a high-performing management and supervisory team with clear accountability across store, events, inventory and workforce planning, creating succession plans and development pathways for permanent, core and casual team members., • Set expectations for leadership behaviours, communication, performance management and engagement, ensuring the operation has the right capability and resource for both business-as-usual and major event requirements., • Deliver exceptional fan experiences across all Wembley retail touchpoints, including the permanent store, Olympic Way, concourse, internal levels and hospitality locations., • Identify opportunities to grow the business through new retail concepts, improved space utilisation and enhanced fan engagement tied to events and matchdays., • Review performance after key events and translate findings into future event plans, ensuring the fan experience continuously improves., • Maintain a safe, compliant and professionally presented operation at all times, ensuring fans and visitors encounter high retail standards on every occasion., • Identify and pursue opportunities to grow the Wembley retail operation through events, new retail concepts and improved commercial use of available space., • Leverage performance data, footfall analysis and post-event reviews to drive insight-led improvements across the operation., • Build contingency planning and event-readiness protocols that anticipate operational complexity and reduce risk during high-volume activations including OTR IVR Games attached to the FA., • Champion a culture of continuous improvement across store, event and inventory operations, encouraging the team to surface and act on new ideas., • Own the commercial performance of the Wembley retail operation, delivering against sales budgets, forecasts and KPIs including footfall, conversion, AOV and labour productivity., • Provide overall leadership for event retail execution across all venue locations, ensuring robust staffing, stock, equipment, technology, security and contingency planning are in place for every activation., • Own labour, controllable costs and operational expenditure within agreed budgets, driving loss prevention activity and ensuring appropriate audits, investigations and corrective actions are completed., • Ensure strong controls for accounting, stock, security, health and safety and company policy compliance across the full operation., • Apply AI and technology to improve efficiency, quality, and outcomes, • Use data and digital tools to inform decisions and enhance performance, • Demonstrate curiosity and adaptability in adopting new technologies and ways of working, • Contribute to a culture of innovation and continuous improvement Required Qualifications: • Successful senior retail or venue management experience with clear accountability for significant sales and operational performance across multiple revenue streams., • Proven experience leading complex, high-volume operations and major event delivery, with the ability to manage competing priorities across store and event formats simultaneously., • Strong commercial judgement with hands-on experience of budgeting, forecasting and KPI management including footfall, conversion, AOV and labour productivity., • Demonstrable ability to build and sustain senior stakeholder and partner relationships, operating as a trusted day-to-day commercial contact for venue and rights-holder partners., • Strong people leadership capability with experience of managing through others and creating clear accountability across multiple operational streams, including permanent, core and casual workforces., • Experience within sports, stadium, event or high-footfall retail environments is highly desirable., • Flexibility to work matchdays, concerts, major events and evenings and weekends as required by the nature of stadium retail, with willingness to travel occasionally to support business needs and stakeholder engagement. On-site: Your work location will be onsite in Wembley. At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. **Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. **Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com. Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA). *At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:· Build Championship Teams· Obsessed with Fans· Limitless Entrepreneurial Spirit· Determined and Relentless Mindset* By submitting your application, you agree to our terms of service and acknowledge you have read ourCandidate Privacy Policy. #J-18808-Ljbffr

At The FA, we're continuing our transformation journey following the successful implementation of Workday across HR and Finance. As ownership of the platform transitions into our Digital Technology team, we're looking for an experienced Workday Functional Lead to lead the future evolution of one of our most business-critical enterprise platforms. This is a unique opportunity to play a key role in shaping future Workday investment priorities and product delivery for a platform used across The FA. Working closely with Finance, HR, Digital Technology and external partners, you'll ensure Workday continues to deliver measurable business value, supports organisational priorities and enables future growth. The Workday HCM/PY Functional Lead works within FA Digital Technology and is responsible for owning and optimising the product backlog across the Workday HCM and Payroll product areas, ensuring alignment with business priorities, product strategy and the wider Corporate Workday roadmap. The role acts as the primary interface between business stakeholders, Product Management and delivery teams, translating business needs and strategic objectives into prioritised, value-driven outcomes. This role also provides functional leadership across the FA Workday platform for relevant SKUs including HCM, Absence, Compensation and Payroll. It is responsible for ensuring platform capabilities are effectively leveraged to meet business needs, that system changes are delivered effectively, and that product decisions align with broader platform, operational and service objectives. In addition to core Product Owner responsibilities, the role includes accountability for Workday HCM/PY backlog execution, business process understanding, support of testing and deployment, feature release validation, reporting insight, tiered support, relevant administrative responsibilities across the Workday tenant, and championing an ethos of 'why not Workday' when tackling ongoing and future HR challenges. What will you be doing? Own and continuously refine the Workday HCM/PY backlog in collaboration with Product Managers, business stakeholders and delivery teams, ensuring alignment to business priorities, product strategy and the wider Corporate Workday roadmap. Work closely with stakeholders to understand business needs and translate them into effective Workday solutions, maintaining strong end-to-end knowledge across HCM, Absence, Compensation and Payroll. Act as the Functional Lead for Workday HCM/PY, supporting backlog execution, configuration coordination, feature adoption and the assessment and validation of bi-annual Workday releases. Act as an HR Reporting and Analytics SME, helping ensure business decisions, operational needs and improvement opportunities are reflected appropriately in product priorities and solutions. Champion and operate a tiered support model across Workday HCM/PY, including Tier 0 support materials, Tier 1 upskilling, Tier 2 support and escalation to Tier 3 / AMS where required. Fulfil relevant administrative responsibilities across the Workday tenant, including support for HCM, Org, Position, Compensation and Business Process Administration, ensuring effective governance, configuration and operational continuity. Champion an ethos of 'why not Workday' for ongoing and future HR challenges, ensuring the platform is used effectively and consistently to meet business needs. Create sprint plans, ensure backlog items and user stories are prioritised, clearly defined and sprint-ready, and lead refinement, estimation and delivery support across the product area. Provide ongoing clarification to delivery teams and support quality assurance, functional testing, user acceptance testing, sign-off and deployment to ensure delivery of valuable, high-quality outcomes. Act as a key interface between business stakeholders, Product Management, delivery teams and third-party partners, balancing priorities and ensuring external delivery aligns with FA standards and ways of working. Maintain clear, concise and up-to-date documentation across the relevant delivery and support tools, and contribute to continuous improvement of Digital Technology processes, standards and Product Owner practices. Keep up to date with developments in Product Ownership, Business Analysis and Workday practice, support colleagues where appropriate, and consistently demonstrate FA values and behaviours. Executes additional tasks as required to meet the FA's changing priorities. Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. What are we looking for? Essential for the role: Deep Workday expertise across HCM, Payroll, Absence and Compensation modules. Experience with Workday feature release cycles and SaaS platform update adoption. Functional knowledge of HCM and Payroll processes, including employee lifecycle, absence, compensation and pay. Proven experience as a Product Owner, Functional Lead or Business Analyst working with Agile teams and methodologies. Significant experience in defining and managing requirements using recognised techniques. Strong experience of backlog ownership, prioritisation and refinement aligned to business value and strategy. Strong Agile delivery experience, particularly within Scrum and/or Kanban. Ability to translate business needs into clear, prioritised and value-driven outcomes. Strong stakeholder management skills, including negotiation of competing priorities. Experience working closely with Product Managers, Delivery Managers, Business Analysts and technical teams in cross-functional delivery environments. Ability to define and refine user stories and acceptance criteria to ensure sprint readiness. Strong analytical, problem-solving and decision-making skills in complex environments. Ability to support delivery through QA/UAT, sign-off and deployment. Strong communication, collaboration and presentation skills. Highly organised, self-disciplined with strong planning and time management skills. Consistent approach with solid attention to detail. Experience of working with Agile development teams, including third parties and offshore colleagues where applicable. Experience using tools such as Jira, Confluence, Teams and Miro. Beneficial to have: Experience acting as a functional SME or domain lead. Experience of supporting or overseeing system configuration and tenant administration responsibilities. Experience with HR reporting and analytics. Experience working with Managed Service Providers (AMS) or implementation partners. Understanding of tiered support models and live-service environments. Experience in HR transformation, enterprise system implementation or large-scale digital transformation programmes. Experience mentoring Product Owners or Business Analysts. Familiarity with business architecture, end-to-end process design and change management in enterprise system environments. Product Owner, Agile BA or relevant Workday certifications. Any systems analysis experience is useful, e.g. logical data design or understanding of schemas and workflows. Why join us? This is an opportunity to take ownership of a major enterprise platform at a pivotal stage in its evolution. The foundations have been laid, and now we need an experienced leader who can optimise our initial implementation and turn our vision into business value. You'll work with senior stakeholders across the organisation, influence strategic decisions and help shape the future of critical corporate technology services that support the people who power football across England. We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders. We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below: Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being. Free, nutritious lunches at Wembley Stadium and St. George's Park. Free private medical cover. A contributory pension scheme. An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave ( based on a full-time, permanent contract ) A hybrid working model which offers greater flexibility. Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page. We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work. We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application. As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance. TPBN1_UKTJ