
Whelans is a vibrant, welcoming pub company known for great quality food and drink, warm hospitality, and a buzzing atmosphere. We’re committed to creating memorable guest experiences and fostering a positive, motivated team culture. As we continue to grow, we’re looking for an exceptional General Manager to lead one of our venues to its next chapter. The Role As our General Manager, you will be the driving force behind the pub’s success. You’ll oversee all day-to-day operations, manage and inspire your team, deliver outstanding customer service, and ensure strong commercial performance. Key Responsibilities • Lead, motivate, and develop a high-performing front- and back-of-house team, • Maintain exceptional standards of service, cleanliness, and guest satisfaction, • Oversee stock management, ordering, and cost control, • Drive sales and profitability through great hospitality and local marketing initiatives, • Ensure compliance with licensing laws, health & safety, and company policies, • Recruit, train, and schedule staff effectively, • Manage budgets, P&L performance, and financial reporting, • Build strong relationships with guests, suppliers, and the local community About You We’re looking for a confident, hands-on leader with a passion for hospitality and people. You will have: • Proven experience as a General Manager or similar role in a pub, bar, or hospitality venue, • Strong leadership and communication skills, • A commercial mindset with experience hitting KPIs and driving revenue, • A calm, positive attitude under pressure, • A genuine passion for creating memorable guest experiences, • Excellent organisation and problem-solving abilities, • Personal licence (desirable)

Based in Chiswick W4 Hours: up to 30 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!

The Marketing Executive will play a crucial role in managing and enhancing the social media presence of Swim Generations swimming pools. This position involves creating and delivering engaging, on-brand content across various platforms to support brand visibility and guest engagement. The successful candidate will also execute targeted campaigns and lead community engagement initiatives to align with business objectives. Key responsibilities include: • Develop and implement social media strategies to increase brand awareness and improve marketing efforts., • Create high-quality content tailored to different social media platforms, ensuring consistency with the brand’s voice and values., • Monitor and respond to community interactions promptly to foster a positive online presence., • Analyze and report on social media performance metrics to refine strategies and improve engagement., • Collaborate with cross-functional teams to align social media activities with broader business goals. This role is ideal for a dynamic individual who is passionate about social media and has a strong understanding of current trends and best practices in the digital space. The ability to work independently and creatively within a rapidly expanding business environment is essential.

We are a small 60 Bedroom 4 star boutique hotel known for warm hospitality, exceptional service and unique design. Our guests value personalised experiences, comfort and attention to detail. We are looking for a hands on and dynamic Hotel Manager to lead our dedicated team through example and uphold our reputation for excellence. Position Overview As Hotel Manager you will oversee all day to day operations, ensuring a seamless guest experience, efficient team management and strong financial performance. You'll be hand on, leading by example and fostering a culture of hospitality, teamwork and continuous improvement. Key responsibilities • Over see all hotel departments including front office, housekeeping, F&B, maintenance and guest services., • Maintain the highest standards for guest satisfaction, cleanliness and service quality., • Manage budgets, forecasts and financial performance to achieve revenue and profit targets., • Recruit, train and motivate staff to deliver consistent and exceptional service, • Monitor occupancy rates, pricing strategies and market trends to maximise revenue in collaboration with sales/ marketing., • Ensure compliance with Health, Safety and licensing regulations., • Handle guest feedback and resolve issues promptly and professionally., • Maintain supplier and contractor relationships, overseeing purchasing and inventory control., • Report regularly to ownership on performance Requirements • Minimum 3-5 years of hotel management or senior supervisory experience , ideally in a 4 star or boutique environment, • Strong leadership and interpersonal skills with a hands on management style., • Excellent organisational, communication and problem solving abilities, • Sound knowledge of hotel systems (PMS, booking platforms), • A passion for guest service and attention to detail, • Flexibility to work evenings, weekends and holidays as required Preferred qualifications • Diploma or Degree in Hospitality Management or related field, • Experience with boutique or Independent hotel operations., • Knowledge of local tourism and events market Competitive salary £55 - 60K depending on experience