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The Assistant Manager supports the daily running of Heroica Lounge, helping to maintain excellent service, streamline operations, and support staff performance. This role is key in upholding our quality standards and enhancing the overall customer experience, while working closely with the manager and business owner to meet key business goals. This is a hands-on role that includes working regular shifts alongside the team, including serving tables and supporting front-of-house operations. Key Responsibilities: 1. Operations & Quality Support • Assist in managing day-to-day operations, ensuring service runs smoothly., • Help maintain standards for food quality, hygiene, and health & safety., • Support with inventory checks, stock control, and liaising with suppliers., • Oversee the coordination of dine-in, takeaway, and delivery services., • Work regular shifts alongside the team to lead by example and stay close to daily operations. 2. Customer Experience & Reputation • Deliver excellent customer service and help resolve customer concerns., • Support initiatives to improve and maintain a 4.9-star Google rating., • Monitor reviews across Uber Eats, Deliveroo, and Just Eat and flag issues., • Help create a warm, welcoming environment for guests and delivery customers. 3. Sales Support & Promotions • Assist in implementing marketing campaigns, promotions, and events., • Help execute strategies to increase sales and online visibility., • Contribute ideas to grow delivery orders and enhance platform performance. 4. Cost & Inventory Awareness • Support cost-control efforts and monitor for unnecessary waste., • Help track usage of ingredients and manage portion control., • Understand and support the goal of keeping staff wage costs under 26% of revenue. 5. Team Support & Development • Help recruit, train, and supervise front-of-house and kitchen staff., • Foster team morale and help maintain a positive, productive environment., • Assist with creating fair and efficient staff rotas., • Provide feedback and on-the-job training to support team performance. 6. Compliance & Health & Safety • Ensure team members follow hygiene and safety procedures., • Support efforts to meet regulatory standards and prepare for inspections., • Promote our goal of becoming a Living Wage accredited employer. Requirements: • Previous experience in a supervisor or assistant management role in hospitality., • Strong communication and problem-solving skills., • Ability to support operational and financial goals., • Experience managing staff and handling customer issues effectively., • Familiarity with food delivery platforms is an advantage., • Willingness to work regular service shifts and lead from the front. What We Offer: • Competitive pay with opportunities for growth and bonuses., • A dynamic and supportive team environment., • A chance to be part of a growing, community-loved business., • Ongoing training and career development opportunities.
Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: • Highly competitive salary, • 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants, • 28 day’s holiday allowance, • Complimentary breakfast and dinner during shifts, • Wagestream - Advance payment service, • Cycle to work scheme, • 'Refer-a-friend’ cash incentive scheme, • Employee of the month rewards, • Internal Training and career development, • Pension Scheme – including employer contributions, • Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: • Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage, • Experience supervising daily shift operations from various departments, • Experience supervising large teams, • Excellent English language communication skills are required, • Flexible availability, working any 5 days a week between Monday - Sunday, • Be deeply respectful of diversity and individuality, • Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking, • Provide opportunities to grow alongside our ever-evolving company, • Ability to maintain and set processes and standards
GENERAL MANAGER - 45 hours contract. Location: Battersea. Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: Attractive compensation package designed to reflect your valuable contribution. Opportunities for ongoing training and development to help you continue growing professionally. Paid Breaks: Your hard work deserves time to relax and recharge. Enjoy delicious meals provided during your shifts. A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team! If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer.
Duty Manager – Londis Overview We are seeking a dedicated and experienced Duty Manager to oversee the daily operations of our store. The ideal candidate will be a strong leader with a passion for delivering excellent customer service, driving sales, and ensuring smooth store operations. This role requires a proactive individual who can effectively manage staff, support customers, and maintain high operational and compliance standards. Key Responsibilities Supervise and coordinate daily store operations to ensure efficiency and excellent service. Lead, motivate, and support team members, fostering a positive and productive work environment. Handle customer inquiries, complaints, and feedback professionally to drive customer satisfaction. Support and coordinate with different departments (fresh food, grocery, checkout, warehouse) to ensure smooth service delivery. Monitor staff performance, providing coaching and training where necessary. Drive sales performance, monitor KPIs, and implement strategies to increase sales and profitability. Oversee stock control and replenishment, ensuring products are handled with care and presented in the best condition for customers. Maintain high store standards by keeping the shop floor and back areas clean, organised, and safe. Ensure colleagues follow department routines and processes through effective training and guidance. Enforce company policies while upholding health, safety, and food safety standards across the store. Assist with HR functions, including staff scheduling, recruitment, and onboarding. Take responsibility for the store in the absence of senior management. Experience & Skills Proven supervisory experience in a retail or supermarket environment (essential). Strong background in customer service with a focus on retail excellence. Demonstrated leadership skills with the ability to manage and inspire teams. Good understanding of retail operations, sales performance, and store standards. Excellent problem-solving, communication, and organisational skills. Flexibility to work varied shifts, including evenings, weekends, and bank holidays. Benefits Annual Holiday Allowance Performance Bonus Scheme Pension Scheme Employee Discount Why Join Us? This is an exciting opportunity to play a key role in the smooth running of our supermarket while contributing to an outstanding shopping experience for our customers. As part of our team, you’ll not only make an impact day-to-day but also benefit from clear opportunities for career growth and progression within the business. If you are passionate about retail, sales growth, and leadership, we encourage you to apply for the position of Duty Manager
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
Job Summary We seek a dedicated and experienced Shift Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As a Shift Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Responsibilities • Supervise and lead a team of staff members during shifts, ensuring efficient operations and high-quality service., • Oversee food preparation processes, ensuring adherence to food safety regulations and culinary standards., • Manage inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Train new employees on company policies, procedures, and best practices in food preparation and customer service., • Handle customer inquiries and complaints promptly, ensuring satisfaction and maintaining the establishment's reputation., • Collaborate with other managers to implement strategies for improving service quality and operational efficiency., • Maintain cleanliness and organisation of work areas in accordance with health and safety regulations. Skills • Proven leadership abilities with experience in team management within the restaurant industry., • Strong knowledge of culinary practices, food safety standards, and food preparation techniques., • Excellent supervisory skills with the ability to motivate and guide staff effectively., • skills is an advantage, enhancing the overall guest experience., • Exceptional communication skills, both verbal and written, to interact effectively with team members and customers., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • A proactive approach to problem-solving with strong organisational skills. Join our team as a Shift Manager where you can make a significant impact on our operations while developing your career in the hospitality industry! Job Types: Full-time, Permanent Pay: £12.50-£18.00 per hour Expected hours: No less than 35 per week Additional pay: Tips Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: 15/04/2025
Description COYA is a luxury lifestyle group with two venues in London; Mayfair and Angel Court and global venues across the Middle East, Mykonos, Monte Carlo, Barcelona and Marbella. Born from the spirit of adventure, COYA celebrates Latin American culture through delicious Peruvian food, innovative cocktails, music, art and happenings. Our teams are like family and once you are part of the family, we will want the best for you and will provide you with the opportunity to grow and develop. We thrive on our team members being the best they can and working to their full potential. An amazing opportunity is now available to join the COYA Team as we are looking for a passionate and dedicated Supervisor to join the COYA family As Supervisor at COYA you can expect: · Enhanced holiday package; 32 days holiday that include service charge · Long service award · Opportunities to travel and work around the world with COYA · Endless opportunities to grow and develop. We really believe in promoting from within. · High street, leisure & retail discounts · Employee Referral Program · Global Dining Discounts with COYA and sister venues · Family meals twice a day · Generous gift when you become a parent The ideal Supervisor will have the following experience: · Minimum 2 years of previous experience in a similar role in luxury lifestyle venue. · Impeccable service standards with an eye for detail · Immaculately presented, attentive and naturally guest focused. · Excellent communication skills. · Strong people management skills and experience with leading a team. · Ability to build strong relationships at all levels and with members. · A passion for hospitality and customer service. · Must have high level of both spoken and written English. · Ability to work under pressure. · Ability to motivate and drive the team. · An excellent team player. If the Supervisor role sounds like you and you want to be a part of our incredible team, please apply and be prepared to tell us why you are perfect for the position. Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK, or be able to acquire such eligibility. Documented evidence of eligibility will be required from candidates as part of the recruitment process. We're Here to Support You We are proud to celebrate diversity and are committed to fostering an inclusive environment for all. If you require any adjustments during the recruitment process such as support with your application, alternative formats or changes to the assessment process, please contact our People & Culture team so we can support you accordingly.
About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar management role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable attitude. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.
Supervisor Location: Fulham Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're an energetic, team-oriented individual, you might be the perfect addition to our team as an Assistant Manager. Help us bring the best taste to our customers while ensuring our team thrives and our operations run smoothly. That's the way we bowl! Key Responsibilities: · Help the General Manager planning and reviewing operations to ensure timely, accurate, and high-quality serving. · Ensure every dish meets our high standards of food quality, as well as every customer stay happy and satisfied. · Foster a supportive and productive team environment by maintaining strong relationships and effective communication within your team. · Strive to boost comparable sales, unlocking your store’s full potential. What We Offer: · Competitive Salary: Attractive compensation package designed to reflect your valuable contribution. · Continuous Learning: Opportunities for ongoing training and development to help you continue growing professionally. · Paid Breaks: Your hard work deserves time to relax and recharge. · Staff Meals: Enjoy delicious meals provided during your shifts. · Exclusive Discounts: A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team!
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations in one of our specialty coffee shops in London Dock. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: -Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. -Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. -Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. -Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. -Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. -Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. -Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: -Previous experience in the specialty coffee industry or a similar managerial role. -Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. -Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. -Proven leadership abilities with a track record of effectively managing and developing a team. -Exceptional customer service skills with a friendly and approachable demeanor. -Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. -Strong problem-solving abilities and the capacity to make sound decisions under the pressure. -Flexible availability, including weekends and holidays. -A positive attitude, a willingness to learn, and a strong commitment to teamwork. -Food handling certification and knowledge of health and safety regulations is a plus.
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. We’re proud to be certified as a Great Place to Work, and recognised as a UK Best Workplace 2025, which reflects our commitment to creating an amazing work environment. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? Safety first. It’s our responsibility to protect our people, our guests, and our business. We make decisions that create an environment where everyone feels safe, respected, and supported. AMAZING EXPERIENCE - Will it deliver an amazing experience? We deliver an amazing experience by going above and beyond what's expected, obsessing over the detail, making thoughtfulness a priority, and ensuring every guest and colleague feels seen, valued, and truly celebrated. LASTING - Will it leave a last impression? Lasting means creating impact that goes beyond the moment. At Clays, the choices we make must meaningfully contribute to a lasting impression, for our guests, our people, our planet, and our brand. SUMMARY OF POSITION This is an exciting opportunity to help open a brand-new Clays location and play a key role in shaping its floor operations and service standards. As Assistant Floor Manager, you’ll work closely with the Floor Manager and General Manager to lead planning, recruitment, and service execution, ensuring a seamless guest experience. You’ll oversee a team of 15 floor colleagues, driving development through the Clayers Academy and supporting our succession planning goals. In this role, you’ll set a new standard for competitive socialising, delivering exceptional service in a high-energy environment. Working closely with the events team, you’ll coordinate service across the bar, kitchen, and hosts, managing floor plans, staffing positions, and all elements of service execution. We’re looking for a self-motivated leader with experience in high-volume operations, exceptional attention to detail, and a passion for people. A background in competitive socialising is a plus. Strong communication skills, confidence, and the ability to inspire your team are essential. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; Operational Management: • Oversee daily floor operations to ensure smooth and efficient service., • Implement Clays standard operating procedures for floor colleagues., • Ensure compliance with health, safety, and hygiene regulations., • Maintain front-of-house equipment and utensils, ensuring they are in good working order., • Execute the service and game delivery in accordance with Clays operations playbook., • Coordinate with bar and kitchen departments to ensure optimal performance. Our Clayers: • Train, and mentor floor colleagues, fostering a positive work environment., • Schedule and manage floor colleague shifts to ensure adequate coverage., • Promote Clays Behaviours and effective communication within the front-of-house colleagues., • Support colleague development through ongoing training via Clayers Academy., • Ensure colleague compliance with company policies and procedures. Guest Experience: • Ensure that all food and drinks are served and presented to the highest standard., • Relentlessly strive to achieve the continuous Clays steps of service wheel., • Monitor guest feedback and make adjustments in service as needed., • Interact with Clayer colleagues to gain feedback and ensure guest satisfaction., • Address and resolve any guest complaints or issues promptly and effectively., • Maintain a focus on providing exceptional game, food & beverage experiences for all guests., • Ensure the venue and atmosphere are always at the very highest standard. Financial Management: • Support the management of departmental budgets, including labour and F&B and consumable costs., • Monitor and control inventory, minimising waste and managing stock levels., • Implement cost control measures without compromising on quality., • Marketing and Promotion:, • Collaborate with the marketing team to develop and promote special menus and events., • Assist in content creation for promotional materials, including social media., • Participate in marketing initiatives to increase the visibility and reputation of Clays., • Support the execution of Clays 3 key seasons, Sunshine Months, Moonlight Months and Festive Period., • Act as a brand ambassador, maintaining the Clays Game, Service and F&B reputation. Administrative Duties: • Ensure compliance with all legal and regulatory requirements., • Prepare and submit required reports promptly., • Manage floor documentation, including recipes, training materials, and safety procedures., • Support front-of-house safety and hygiene audits., • Execute Clays policies and procedures., • Support working with local suppliers in line with our F&B Strategy. SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES • 1 years of experience in a similar very high volume ‘pre-booked business’ position is desirable., • Mental Health First Aid (not essential)., • WSET Level 2 (not essential)., • Fire Warden (not essential)., • First Aid (not essential)., • New Opening Experience (not essential)., • Always looking for opportunities to improve your knowledge and abilities., • Passionate about hospitality and creating amazing experiences., • A keen eye for detail with excellent written and verbal communication skills., • Ability to build lasting relationships with colleagues and clients., • Honest with strong moral principles., • Take initiative, solve problems calmly, and work well under pressure., • Be a mentor, a proven high-performing people manager with a track record of developing talent. WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. Our great benefits include: • Competitive Salary: A base salary of £31,000 with on target earnings of £40,000 which is made up from an on target performance related bonus plus Tronc service charge., • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Paid Breaks: We value your time and ensure you’re compensated for your breaks., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Overview: The Education Manager plays a pivotal role in leading and enhancing the delivery of educational programmes. This position requires a dynamic and strategic individual who can manage teams, foster partnerships, and uphold the highest standards of educational excellence and operational efficiency. Key Responsibilities: Lead the administration and continuous improvement of educational services, ensuring efficiency, quality, and compliance. Exhibit exceptional leadership, communication, and organisational capabilities to inspire and guide teams. Collaborate proactively with partner organisations and stakeholders to support programme development and delivery. Work closely with the Director to monitor, evaluate, and refine educational programmes for optimal impact. Champion health and safety standards across all educational activities and environments. Promote an inclusive, respectful, and culturally sensitive approach to working with diverse communities. Recruit, manage, and support sessional staff, ensuring effective delivery of educational content. Implement robust performance management systems to drive staff development and accountability. Cultivate and maintain strong relationships with partner organisations and relevant local institutions. Demonstrate excellent time management and the ability to work independently with minimal supervision. Take full ownership of assigned projects and activities, ensuring timely and high-quality execution. Qualifications and Experience: A Master’s degree in Education or a related field is essential; a doctoral qualification is highly advantageous. Proven experience in educational leadership, programme management, or curriculum development. Strong understanding of compliance, safeguarding, and quality assurance in educational settings.
Overview HFS Consultancy Ltd, a leading educational recruitment agency, is seeking a highly organized and proactive Office Manager to oversee the day-to-day administrative operations of our office. The successful candidate will be responsible for ensuring the smooth running of office operations, managing administrative staff, and providing support to the management team. Key Responsibilities Administrative Management • Oversee and manage daily office operations to ensure efficiency and productivity., • Develop and implement office policies and procedures., • Maintain office supplies inventory and place orders as needed., • Coordinate and schedule meetings, appointments, and travel arrangements for staff., • Manage office budget, track expenses, and prepare financial reports., • Recruitment Support, • Assist with the coordination and administration of recruitment processes., • Support the recruitment team with scheduling interviews, managing candidate communications, and maintaining recruitment databases., • Ensure compliance with recruitment regulations and company policies. Staff Management • Supervise and support administrative staff, including hiring, training, and performance evaluations., • Delegate tasks and responsibilities to ensure effective workflow., • Foster a positive and collaborative office environment. Communication and Coordination • Serve as the main point of contact for office-related inquiries and communication., • Liaise with other departments to ensure smooth operations and effective communication., • Coordinate with external vendors and service providers. Office Maintenance • Ensure the office is clean, organized, and well-maintained., • Oversee maintenance and repair of office equipment and facilities., • Implement and monitor health and safety protocols. Support to Management - Provide administrative support to the management team, including preparing reports, presentations, and correspondence. - Assist with special projects and events as needed. - Manage confidential and sensitive information with discretion. Qualifications • Proven experience as an Office Manager or in a similar administrative role, preferably within a recruitment or educational setting., • Excellent organizational and time management skills., • Strong leadership and team management abilities., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Knowledge of office management procedures and best practices., • Strong verbal and written communication skills., • Ability to multitask and prioritize tasks effectively., • Attention to detail and problem-solving skills., • Bachelor’s degree in Business Administration, Office Management, or a related field preferred. Benefits • Competitive salary and benefits package., • Opportunity for professional growth and development., • Positive and collaborative work environment. How to Apply Interested candidates should send their resume and cover letter to email with the subject line "Office Manager Application..
General Manager - Authentic Italian Coffee Shop & Deli Location: London, W6 9TN Department: Management Employment Type: Full-time Salary: £40,000 - £45,000 per annum Start Date: Immediate About the Opportunity We are seeking an experienced and passionate General Manager to lead our authentic Italian coffee shop and deli. This is an exciting opportunity for a dynamic leader who shares our love for exceptional coffee, traditional Italian cuisine, and outstanding customer service. What You'll Do Operations Management • Oversee daily operations of both coffee shop and deli services, • Manage inventory, stock levels, and supplier relationships, • Create and update pricing strategies, menus, and promotional campaigns, • Handle administrative tasks including invoicing, payroll preparation, and supplier payments Team Leadership • Recruit, train, and manage a team of passionate staff members, • Create staff schedules and manage rotas efficiently, • Foster a positive work environment that reflects our Italian hospitality values Customer Experience • Ensure exceptional customer service standards across all touchpoints, • Manage table service operations and deli counter service, • Maintain high-quality food and product displays, • Handle customer feedback and continuously improve service quality Quality & Compliance • Monitor food safety and hygiene standards, • Ensure product quality and presentation meet our authentic Italian standards, • Manage compliance with health and safety regulations What We're Looking For Essential Requirements Key Competencies • Financial management and budgeting experience, • Staff management and development skills, • Customer service excellence mindset, • Problem-solving and decision-making abilities, • Attention to detail and quality standards What We Offer • Competitive salary: £40,000 - £45,000 annually, • Immediate start available, • Opportunity to work with authentic Italian products and traditions, • Leadership role in a growing business, • Staff discounts and benefits, • Professional development opportunities How to Apply Ready to bring your passion for Italian coffee and cuisine to life? We'd love to hear from you! Apply: Send your CV and cover letter today We are an equal opportunity employer committed to diversity and inclusion. Join our family and help us share the authentic taste of Italy with our community!
Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.
La Nonna is seeking a highly motivated and experienced Assistant Manager to join our team in London! If you have a proven track record in delivering exceptional guest experiences and a genuine interest in the art of crafted pasta, we encourage you to explore this exciting opportunity. At La Nonna, every day brings a new experience. As our Assistant Manager, you will work closely with the Manager in overseeing all facets of our London venue. This includes the direction and coordination of daily operations, financial oversight, ensuring adherence to building regulations, and playing a key role in our People & Culture initiatives. Your responsibilities will also encompass: • Providing strong leadership and support to the Manager., • Managing staff rotas and collaborating with Business Development on scheduling for both regular service and corporate events., • Implementing operational strategies aimed at maximizing guest satisfaction, with a focus on achieving a five-star entertainment experience and driving positive social media engagement., • Taking ownership of health and safety standards, ensuring compliance, delivering training, conducting risk assessments, and serving as a primary first aider during your shifts., • Partnering with our People and Culture team on all aspects of the employee journey, fostering positive employee relations, and supporting team development to enhance our venue's culture., • Managing procurement processes, building strong relationships with our suppliers and contractors, and overseeing stock control., • Continuously seeking opportunities for improvement across all areas of the business, including people management, financial performance, health and safety protocols, and service excellence. We are looking for a passionate individual who is ready to take on a rewarding challenge and contribute to the success of La Nonna.
🍽️ General Manager 📍 Tottenham, N15 💷 £37,000 – £42,500 per year 📆 Full-time | 40–45 hours/week ✨ LEAD ONE OF LONDON’S MOST EXCITING RESTAURANTS Backed by Beyoncé, catered for Burna Boy, loved by Vogue and more. We’re Chuku’s - the world’s first Nigerian tapas restaurant, named one of London’s Top 50 and the UK’s Top 100 Local Restaurants. Now we’re growing - and we want you to grow with us. 🌟 PERKS FOR YOU ✅ Private GP, access to free physio & counselling - your wellbeing matters ✅ Free meals & drinks every shift ✅ Friends & family discounts ✅ Birthday gift vouchers ✅ Inclusive, fun team socials - karaoke, paintballing & more ✅ Real say in shaping a fast-growing, award-winning brand 🤓 YOUR ROLE As GM, you’ll run our original site and lead both FOH & BOH. With a second site on the horizon, and further expansion plans, there’ll be future opportunities to grow with us as we expand. This is a hands-on leadership role where you’ll: • Lead and develop a high-performing team, • Spot opportunities to better our commercials, service and team - and act on them, • Own key metrics like labour %, spend per head & COGS and motivate our team to help us achieve them, • Foster an environment where genuine guest connections are made 🧠 YOU'LL BRING • GM or Assistant Manager experience in a fast-paced restaurant, • Strong people leadership + commercial mindset, • Confidence with KPIs, P&L, labour & cost control, • Calm under pressure, proactive and people-first, • Hungry to learn, grow & be part of something unique 🎉 ABOUT CHUKU’S We’re all about culture, community and cuisine. Founded by a brother-sister duo who opened their first permanent site just weeks before lockdown, we do things differently. We lead with heart and hustle hard - aiming to leave everyone who walks through who our doors feeling better than when they entered. ✨️ SOUND LIKE THE ROLE FOR YOU? Click apply! Shortlisted candidates will be invited to meet the founders and the team.
Job Title: Restaurant Supervisor Location: Paesan Restaurant, Crouch End - London Wage: £14 About Us: Paesan Restaurant is a beloved eatery in the heart of Crouch End, known for its authentic Italian cuisine, warm atmosphere, and exceptional service. We pride ourselves on creating memorable dining experiences for our guests, whether they are joining us for a casual lunch, a family dinner, or a special celebration. Position Overview: We are seeking a dynamic and dedicated supervisor to join our team. The ideal candidate will have a passion for the hospitality industry, excellent leadership skills, and a strong commitment to providing outstanding customer service. As the supervisor, you will work closely with the Assistant General Manager and General Manager to ensure the smooth operation of the restaurant, maintain high standards of food quality and service, and foster a positive work environment for our team. Key Responsibilities: Assist the General Manager in overseeing daily operations of the restaurant Supervise and support staff to ensure high levels of performance and customer satisfaction Handle customer inquiries, complaints, and feedback with professionalism and efficiency Ensure compliance with health and safety regulations and food hygiene standards Contribute to marketing and promotional activities to enhance the restaurant's visibility and attract new customers Requirements: Proven experience in a supervisory or management role within the hospitality industry Strong leadership and interpersonal skills Excellent communication and organisational abilities Ability to work under pressure and handle multiple tasks simultaneously Flexibility to work evenings, weekends, and holidays as required Knowledge of Italian cuisine and culture is a plus What We Offer: Competitive wage of £13 per hour plus service charge, of at least £2 per hour. Opportunity to work in a vibrant and supportive environment. Professional development and growth opportunities. Staff discounts on food and beverages. A chance to be part of a passionate team dedicated to delivering exceptional dining experiences. Join us at Paesan Restaurant and help us continue to bring the best of Italian cuisine and hospitality to Crouch End!
Are you passionate about hospitality, full of positive energy, and eager to deliver outstanding guest experiences? Popina Restaurant and Eatery is looking for a dedicated Supervisor to support the management team in ensuring smooth day-to-day operations and exceptional service on the floor. What You’ll Do: • Support the General Manager and Assistant Manager in daily operations., • Lead by example during service, maintaining a strong presence on the floor., • Motivate and guide the FOH team to deliver consistent, high-quality service., • Handle customer interactions with professionalism and warmth., • Help uphold service standards, assist with training new staff, and foster a supportive team culture., • Troubleshoot day-to-day issues with a calm and solutions-focused approach., • Friendly, service-driven, and confident in guest-facing roles., • A strong communicator with natural leadership skills., • Energetic, positive, and able to boost team morale., • Calm under pressure and effective in a busy, fast-paced environment., • Starting pay: £13.50/hour (with a 3-month probation period)., • Performance-based increase to £14.50/hour after probation., • A vibrant, creative, and team-focused workplace.
Job Title: General Manager Position Overview The General Manager (GM) is responsible for overseeing the daily operations and long-term strategic direction of the organization (or business unit), ensuring profitability, operational efficiency, and high levels of customer and employee satisfaction. The GM reports to the CEO or Executive Board and leads cross-functional teams to achieve company objectives, drive revenue growth, manage budgets, and uphold brand standards. Key Responsibilities 1. Strategic Leadership • Develop and execute the company’s strategic plans and annual goals., • Identify new market opportunities and recommend business development initiatives., • Monitor industry trends and competitive landscape to maintain market positioning. 2. Financial Management • Prepare, manage, and oversee annual budgets, forecasts, and financial reports., • Analyze P&L statements, balance sheets, and cash flow to ensure financial health., • Implement cost-control measures and optimize resource allocation. 3. Operations & Performance • Oversee day-to-day operations across departments (e.g., Sales, Marketing, Operations, HR, Finance)., • Establish performance metrics (KPIs) and monitor progress toward operational targets., • Streamline processes and implement best practices to increase efficiency. 4. Team Leadership & Development • Recruit, mentor, and retain high-performing managers and staff., • Conduct performance reviews, set development plans, and foster a culture of continuous improvement., • Promote teamwork, collaboration, and open communication throughout the organization. 5. Sales & Marketing Oversight • Collaborate with marketing to develop promotional strategies, brand positioning, and pricing models., • Set sales targets, track sales performance, and coach the sales team to achieve revenue goals., • Cultivate relationships with key clients, vendors, and partners. 6. Customer Experience & Quality Assurance • Ensure customer satisfaction through high service standards and swift issue resolution., • Implement quality assurance and compliance programs., • Solicit and act on customer feedback to drive service improvements. 7. Compliance & Risk Management • Ensure compliance with all relevant laws, regulations, and industry standards., • Identify operational risks and develop mitigation strategies., • Maintain health, safety, and environmental protocols. Qualifications & Skills • Education: Bachelor’s degree in Business Administration, Management, Finance, or related field. MBA or advanced degree preferred., • Experience: 7+ years of progressive leadership experience, including 3+ years in a senior management or GM role., • Financial Acumen: Proven track record in budgeting, forecasting, and P&L management., • Leadership: Strong people-management skills with the ability to build, coach, and motivate teams., • Strategic Thinking: Ability to translate vision into actionable plans and measurable outcomes., • Communication: Excellent verbal and written communication, negotiation, and presentation skills., • Analytical Skills: Proficient in data analysis and performance/operation metrics., • Adaptability: Comfortable working in fast-paced, changing environments., • Technical Proficiency: Familiarity with ERP, CRM, and business-intelligence tools. Working Conditions • Location: [Insert location or “Multiple locations”], • Travel: Up to X% domestic/international travel may be required., • Working Hours: Full-time; may require evenings or weekends during peak periods. Why Join Us? • Competitive salary and performance-based bonus structure., • Comprehensive benefits package (health, dental, vision, retirement)., • Professional development and continuing-education opportunities., • Collaborative, mission-driven culture committed to innovation. We are an equal-opportunity employer and welcome candidates from all backgrounds to apply.
Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements • Proven experience in a Practice Manager role within a veterinary setting, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Proficiency in using veterinary practice management software, • Ability to handle multiple tasks and prioritise effectively, • Strong problem-solving skills and attention to detail, • Commitment to delivering high-quality care and customer service Job responsibilities • Oversee the daily operations of the veterinary clinic, • Manage and support clinical and administrative staff, • Ensure compliance with all veterinary regulations and standards, • Implement and maintain efficient workflows and procedures, • Monitor financial performance and manage budgets, • Coordinate with veterinary professionals to optimise patient care, • Handle client inquiries, complaints, and feedback, • Maintain inventory and order supplies as needed, • Foster a positive and collaborative work environment Benefits • Working in a beautiful clinic, alongside highly skilled veterinary professionals, • Being part of a people (and animal)-first culture, • 25 days annual leave, plus your birthday off, • Salary sacrifice pension scheme provided by Nest, • World class team, with room to grow and learn, • Regular company social events
PART TIME / FULL TIME HOSTS… Immediate start… Let Us Take You Somewhere… We are looking for a talented Host/Hostess to join our team at Somewhere Café, located in Harrods, Knightsbridge, London. Our front-of-house team is dedicated to creating an exceptional guest experience, and we are seeking individuals who bring energy, charisma, and a passion for hospitality. Life at Somewhere Café Somewhere Café is a place full of energy, passion, and adventure. We foster an environment where both our guests and our team feel inspired. Our commitment to outstanding service drives us, and we expect the same dedication from every team member. We invest in our people through world-class training, career development, and a culture where every voice matters. Whether you are starting your journey in hospitality or looking to grow within an internationally recognised brand, we provide the tools and support to help you succeed. What We’re Looking For • A warm and welcoming personality with a passion for delivering an exceptional guest experience., • Previous experience as a Host/Hostess in a high-end, high-volume restaurant or luxury hospitality setting., • Strong organisational skills and the ability to manage reservations, guest flow, and seating arrangements efficiently., • Excellent communication and interpersonal skills, ensuring every guest feels valued and well taken care of., • A proactive, problem-solving mindset and the ability to remain calm under pressure., • A team player with a positive attitude and a willingness to learn. What We Offer At Somewhere Café, we recognize and reward hard work and dedication. Some of the benefits include: • World-class in-house training – Equipping you with the skills to excel., • Career growth opportunities – Within an internationally recognised brand., • Long-service awards – We value and celebrate dedication., • Exciting in-house incentives – Performance-based rewards., • Opportunities for growth – Across our global restaurant group., • Family meals on shift – Keeping you fuelled throughout the day., • Staff discounts – At Harrods & within our restaurant group. Join our team and be part of the Somewhere Café experience at Harrods, London. Apply today and take the next step in your hospitality career with us.
Based in Chiswick W4 Hours: up to 30 hours per week - Overtime paid in addition to contracted hours but also flexible if required. Part time or even 20 hours a week. Join Our Team at Le Vacherin About Us: At Le Vacherin, we are dedicated to creating unforgettable dining experiences, blending exceptional cuisine, fine wines, and outstanding service. Renowned for culinary excellence, we proudly hold a Michelin rating and 2 AA Rosettes. Our passionate team is committed to crafting memorable moments for our guests and providing a remarkable dining journey. Your Role: As a Waiter at Le Vacherin, you will be the face of our restaurant, embodying our commitment to excellence. Your key responsibilities include: Delivering exceptional table service, offering insights into our diverse menu of food, wine, and cocktails. Answering phone calls professionally, recording guest reservations and details accurately. Taking orders efficiently and liaising with the kitchen team for seamless service. Presenting and explaining menus, including specials, to enhance the guest experience. Ensuring guest satisfaction and promptly communicating concerns to managers or supervisors. Assisting with table setup, clearing, and resetting for the next guests. Demonstrating warmth and personality in interactions with guests and colleagues, acting as an ambassador for Le Vacherin. Supporting and training new team members while maintaining a positive and professional demeanor. What We’re looking for: To excel in this role, you should bring: Previous experience in a supervisory or similar role in upscale dining, with exposure to Michelin-starred or AA Rosette establishments as a plus. A passion for delivering exceptional customer service and creating memorable dining experiences. Genuine enthusiasm for fine dining and beverages, with a desire to continuously learn and grow. Strong attention to detail and effective communication skills (verbal, written, and numerical). A cooperative, team-oriented attitude that fosters a positive work environment. Punctuality, energy, and a proactive approach to challenges. Adaptability to embrace new concepts and processes, coupled with a positive and friendly demeanor. Compensation & Benefits: We value and support our team members, providing opportunities for growth and well-being. Benefits include: The ability to keep all cash and credit card tips earned in your section. A tronc and service charge system that ensures your hourly wage is a set at the inteview. Comprehensive training programs, including Food Safety, First Aid, Health & Safety, and more. The company fully funded language and personal development courses in English and French. Complimentary staff meals are provided twice daily (breakfast and dinner). A generous employee discount for family and friends. A competitive salary based on experience, plus service charges, cash tips in the section, and credit card tips. Join us at Le Vacherin and become part of a dynamic team dedicated to delivering exceptional dining experiences. If you’re passionate about fine dining and outstanding service, apply now and start your journey with us!
KITCHEN ASSISTANT Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Kitchen Assistant at Fallow, you will play a vital role in supporting the kitchen team, ensuring a clean, organized, and efficient working environment. This is a fantastic opportunity to work closely with experienced chefs and gain valuable experience in an innovative culinary setting. Key responsibilities: • Maintain cleanliness and organization in the kitchen, including washing dishes, utensils, and kitchen equipment., • Assist with basic food preparation tasks as required by the chefs., • Ensure work surfaces, storage areas, and kitchen floors are clean and hygienic., • Handle deliveries, unpack supplies, and store ingredients correctly., • Support chefs with stock rotation and waste management to maintain high food safety standards., • Ensure compliance with all health and safety regulations. About you: • A hardworking and reliable team player with a strong work ethic., • Ability to work efficiently in a fast-paced kitchen environment., • A positive and proactive attitude with a willingness to learn., • Good organizational skills and attention to detail., • Experience in a similar role is a plus but not essential – training will be provided. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
We are seeking a talented and passionate Hair Stylist to join our dynamic team. In this role, you will have the opportunity to showcase your creativity and skills while providing exceptional hair care services to our clients. As a Hair Stylist, you will be responsible for delivering a range of hair treatments and styles, ensuring that each client leaves feeling confident and satisfied. You will also play a vital role in promoting our services and products, contributing to the overall success of our salon. Responsibilities Provide professional hair cutting, colouring, and styling services tailored to individual client needs. Maintain a clean and organised workstation, ensuring compliance with health and safety regulations. Build strong relationships with clients through excellent customer service and effective communication. Upsell salon products and services to enhance client experience and boost sales. Participate in ongoing training and development opportunities to stay updated on the latest trends and techniques. Mentor junior stylists or apprentices as needed, sharing your expertise to foster their growth within the industry. Collaborate with team members to create a positive salon environment that encourages creativity and teamwork. Join us as we strive to create an inviting atmosphere where creativity flourishes, and every client feels valued! Our vast network of 54 cutting-edge salons is committed to ensuring you're always in high demand, with a fully booked schedule. We prioritize your growth through tailor-made, world-class education, delivered by both Headmasters and L’Oréal Academies. What's more, you'll find numerous avenues for advancing your career, all wrapped in a nurturing and welcoming atmosphere. But that's not all! At Headmasters, we believe in rewarding your hard work and dedication. You'll have the opportunity to earn up to an uncapped 50% commission, plus uncapped bonuses. Your potential is directly tied to the level you aspire to achieve, and with our additional competitions and high-achiever bonuses, the sky's the limit. The path to success is wide open here, whether you aspire to be an educator, top-taker, assessor, manager, franchisee, or a star on our art team.
JUNIOR VIDEO EDITOR Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. Junior Video Editor role combines creative editing with platform management. You will be turning our longer-form content into highly engaging pieces for different platforms and taking ownership of how and where that content lives. You will be expected to stay ahead of digital trends, adapt strategies quickly, and focus on growing our audience through smart, data-led decision. Key responsibilities: • Edit and adapt existing content for multiple digital platforms., • Manage and grow our presence on selected platforms., • Keep up to date with social media trends and emerging opportunities., • Use performance insights to guide and refine content strategies., • Maintain a consistent style and tone across all content. About You: • Confident video editing skills (Premiere Pro, Final Cut, or similar) and an eye for what works online., • Experience managing and growing content on social media platforms., • Able to work independently and take ownership of projects., • Proactive, adaptable, and always looking for new opportunities to improve reach and engagement. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Are you looking for a flexible opportunity to earn extra income or build a full-time business? Join one of the UK’s fastest-growing and award-winning utility networks as a Sales Partner, taking control of your time and income. We help people save money on essential services such as energy, broadband, mobile, and insurance. As a Sales partner, you’ll earn commission by helping others switch to our award-winning services. Responsibilities Promoting and recommending award-winning utility services Identify and pursue new sales opportunities through networking, referrals, and market research. Building a customer base and, if desired, a team of other partners Working remotely, on your schedule – part-time or full-time Develop and maintain strong relationships with clients to foster loyalty and repeat business. Conduct product presentations and demonstrations to showcase features and benefits effectively. Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring satisfaction throughout the sales process. Skills Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences. Friendly and self-motivated with a positive attitude Strong interpersonal skills to build rapport with clients and colleagues alike. Strong organisational skills with attention to detail in managing multiple accounts simultaneously. Ability to work independently as well as collaboratively within a team setting. Must be 18+ and based in the UK What We Offer: ✅ Full training and support – no experience needed ✅ Uncapped commission and bonuses ✅ Work from home with flexible hours ✅ Opportunity to build a residual income Earning Potential: This is a role with uncapped earnings. Many partners earn between £200–£2000+ per month part-time, and significantly more full-time, depending on your effort and commitment. ⏳Opportunities are available right now - apply today and take the first step towards building a flexible, rewarding career through an award-winning utility provider
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. We are currently seeking a part-time Maintenance Assistant to join our dedicated Maintenance Department. Working closely with our Maintenance Manager and the business owners, this hands-on role is key to supporting the smooth operation of our three dynamic sites: Fallow, our flagship restaurant; Fowl, our neighbouring concept; and our newest opening, Roe, in Canary Wharf. The successful candidate will bring energy, initiative, and a problem-solving mindset to every task. Key responsibilities: • Support day-to-day maintenance needs across all three restaurant sites., • Carry out basic repairs including plumbing, electrics, carpentry, and decoration., • Source and collect materials or parts needed for tasks., • Assist in the planning and execution of preventative maintenance (PPMs)., • Liaise with contractors for quotes, scheduling, and supervision of works., • Maintain workshop tools and stock, ensuring efficient organisation., • Contribute to larger projects such as equipment installation or overnight refurbishments., • Ensure all work is completed safely, professionally, and with minimal disruption. About you: • Hands-on experience with plumbing and electrical repairs., • Competent in using hand and power tools (e.g. drills, angle grinders, multi-tools)., • Skilled in painting and decorating, with a keen eye for detail., • Familiar with commercial kitchen equipment, including ovens, refrigeration, and gas systems., • Basic understanding of fire suppression systems and kitchen safety protocols., • Comfortable liaising with asset management providers to coordinate equipment servicing and repairs., • Organized and proactive, with good time management and communication skills., • A strong awareness of health & safety practices and safe working procedures. Additional details: The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
We’re a new Greek & Spanish inspired restaurant in Queen’s Park, NW6. We are looking for a skilled and passionate Sous Chef to join our kitchen team and support the Head Chef in delivering a memorable dining experience. This role is ideal for someone with a strong background in Greek and/or Spanish cuisine, who thrives in a collaborative and creative environment. Key Responsibilities - Assist the Head Chef in menu development, food preparation, and service execution. - Ensure consistency and quality across all dishes, maintaining high standards in line with the brand’s vision. - Supervise and train junior kitchen staff, fostering a positive and professional atmosphere. - Oversee daily kitchen operations, including stock management, ordering, and inventory. - Ensure compliance with health and safety regulations and maintain a clean, organized kitchen. - Contribute creatively to the menu, staying up-to-date with culinary trends and incorporating seasonal ingredients. Requirements - Proven experience as a Sous Chef or in a similar role, preferably in a Greek or Spanish restaurant. - Strong knowledge of either Greek or Spanish cuisine, with a focus on high-quality ingredients and seasonal cooking. - Excellent organizational and leadership skills. - Ability to work efficiently in a fast-paced environment, demonstrating attention to detail and passion for culinary excellence. - Strong understanding of food safety and hygiene regulations. . working days Wednesdays to Sundays. Mondays and Tuesdays are days off. . event/catering experience How to Apply If you are a dedicated and ambitious chef looking to grow in a supportive and creative environment, we’d love to hear from you. Please submit your CV and a brief detailing your relevant experience and what excites you about joining the team.
Job Title: Senior NPD Executive Barry M Beauty Location: North West London (MUST BE LONDON BASED) or close links. Full-time, Hybrid (3 days in the office, 2 days working from home) About Us: Barry M Beauty is a leading player in the cosmetics industry, known for its innovation and commitment to creating high-quality colour cosmetics products. We are seeking a highly motivated and creative Senior NPD Executive to join our team. Reporting to the Head of NPD, this role is a unique opportunity to contribute to the development of cutting-edge colour cosmetics and actively engage with clients to bring their visions to life. Job Summary: As a Senior NPD Executive, you will have the opportunity to independently manage a client facing account, developing products, and working through critical paths to ensure all key deadlines are met, with a clear understanding of costings, as well as working with suppliers. Key Responsibilities: Client Engagement: Act as the primary point of contact for clients, building and maintaining strong relationships. Conduct client meetings, understand their product requirements, and ensure their expectations are met throughout the product development process. NPD Process Management: Collaborate with the Head of NPD to set and execute the NPD strategy. Lead end-to-end product development projects, from concept to market launch, while adhering to timelines and budgets. Cross-functional Collaboration: Work closely with design, manufacturing, chemist, technical and other teams to develop innovative colour cosmetics product concepts and prototypes. Ensure seamless communication among departments to drive project success. Market Research and Analysis: Conduct in-depth market research and competitive analysis to identify trends, opportunities, and gaps in the colour cosmetics market. Utilise data-driven insights to guide product development decisions. Budget and Cost Management: Assist in budget planning and management, optimising costs while maintaining product quality and performance. Product Documentation: Create and maintain detailed project documentation, including project plans, reports, and status updates. Quality Assurance: Collaborate with quality control teams to ensure all products meet rigorous quality and safety standards. Client Presentations: Prepare and deliver compelling product presentations to clients, showcasing product concepts, features, and benefits. Key Requirements: Degree in a relevant field, preferably in cosmetics or a related discipline. Proven experience in product development or a related role, with a minimum of 2 years of experience. Strong project management skills and the ability to manage multiple projects simultaneously. Excellent communication and interpersonal skills. Client-facing experience with a track record of building and maintaining client relationships. Analytical mindset with the ability to leverage data for informed decision-making. Detail-oriented with a strong commitment to quality and innovation. Proficiency in project management tools and software. Benefits: Performance-based bonuses. Comprehensive benefits package. Opportunities for professional growth and development. A collaborative and innovative work environment. Employee discounts on our extensive range of colour cosmetics products. Barry M Cosmetics embraces diversity and is committed to fostering an inclusive work environment. We warmly welcome applications from suitably qualified candidates, irrespective of their gender, race, disability, age, sexual orientation, gender identity, religious beliefs, marital status, or pregnancy and maternity status.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team., • Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales., • Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: • Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture., • Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable demeanour., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under pressure., • Knowledge of inventory management, point-of-sale systems, and business operations., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.
Overview We are seeking a talented and passionate Head Chef to lead the kitchen of our new kosher restaurant, offering a unique menu that blends Persian stews, Middle Eastern grills, Jewish classics, and gourmet kosher dishes. The ideal candidate will have strong experience in Persian and Middle Eastern cuisine, with a solid understanding of kosher dietary laws and the creativity to bring authentic flavors to life in a modern dining setting. Responsibilities Lead and manage all kitchen operations, ensuring the highest standards of food quality, presentation, and consistency. Develop, refine, and execute an innovative kosher menu including Persian stews (Ghormeh Sabzi, Fesenjan), Middle Eastern kebabs, Jewish soups and dumplings (Gondi, Chicken Soup), and signature desserts. Ensure compliance with kosher dietary requirements in all aspects of food preparation, storage, and service. Train, mentor, and supervise kitchen staff, fostering a professional, efficient, and collaborative work environment. Manage stock levels, supplier relationships, and ordering of high-quality kosher-certified ingredients. Oversee food safety, hygiene, and compliance with UK Health & Safety regulations. Control food costs, portioning, and waste management while maintaining profitability and high standards. Collaborate with management on seasonal menus, specials, and catering opportunities. Requirements Proven experience as a Head Chef or Senior Sous Chef in Persian, Middle Eastern, or Jewish cuisine. Strong knowledge of kosher food preparation and kitchen practices (training can be provided if required). Excellent leadership, communication, and organizational skills. Creative flair with the ability to balance tradition and innovation in menu design. Strong understanding of cost control, menu pricing, and kitchen budgeting. Passionate about delivering exceptional dining experiences with attention to detail. Benefits Competitive salary based on experience. Opportunity to shape and lead a new, unique kosher dining concept in London. Professional growth and training in a supportive environment. Staff meals and uniform provided.
HEAD WAITER/WAITRESS Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter at Roe, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: • Oversee and support the front-of-house team to maintain outstanding service standards., • Provide warm, attentive, and knowledgeable service, ensuring guests feel valued., • Guide guests through the food and drink menus with expert recommendations and pairings., • Coordinate with the kitchen and bar teams to ensure smooth communication and timely service., • Maintain high levels of organization, cleanliness, and adherence to health and safety regulations., • Assist in training and mentoring junior team members, fostering a culture of excellence., • Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution., • Support management with service operations, including opening and closing procedures. About you: • Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant., • Passion for hospitality, food, sustainability, and delivering outstanding guest experiences., • Strong leadership, communication, and interpersonal skills., • Attention to detail, problem-solving ability, and the capacity to thrive under pressure., • A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
About Fleurie Nestled in the heart of Bermondsey Street, Fleurie is an intimate French-style brasserie renowned for its exceptional wine selection and expertly crafted cocktails. Our culinary philosophy centers on delivering fresh, seasonal cuisine through our quick lunch service and elegant sharing plates for evening dining. With an atmosphere that balances sophistication with warmth, our dedicated team serves up to 45 guests in our beautifully appointed dining room, creating memorable experiences through attentive, personalised service. The Opportunity We're seeking a passionate and experienced sous chef to join our close-knit culinary team. This role is perfect for someone who thrives in French cuisine and excels in a fast-paced, collaborative kitchen environment. You'll play a crucial role in maintaining our high culinary standards while contributing to menu development and kitchen operations alongside our chefs and kitchen porters. Key Responsibilities Food Preparation & Service • Execute menu items to Fleurie's exact standards, ensuring consistency in taste, presentation, and timing, • Collaborate with the chefs on seasonal menu development and daily specials, • Maintain mise en place and ensure smooth service during busy periods, • Kitchen Management, • Uphold exceptional cleanliness and organisation throughout all kitchen areas, • Follow and support enforcing strict adherence to food safety, hygiene, and HACCP protocols, • Support kitchen workflow optimisation and efficiency improvements Team Development • Mentor and train new kitchen staff on preparation techniques and safety procedures, • Foster a positive, collaborative kitchen culture that supports team growth Essential Requirements Experience & Skills • Minimum 5 years of professional chef experience, • Previous experience in French cuisine preferred, • Comprehensive knowledge of food safety practices and regulations, • Strong communication skills and ability to work effectively under pressure UK work authorisation required Personal Qualities • Genuine passion for culinary excellence and French gastronomy, • Collaborative mindset with a commitment to supporting team success, • Attention to detail and commitment to consistent quality What We Offer Competitive hourly rate: £17.00-£20.00 (inclusive of expected service charge share) Full-time position with career development opportunities Benefits • Complimentary and discounted meals, • Staff discount on food and beverages across our venues Position Details Job Type: Full-time Location: In-person at Bermondsey Street location Expected Start Date: ASAP
Job Overview: We are seeking a highly motivated and experienced Assistant Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Qualifications & Skills: Experience: experience in a high-volume restaurant or hospitality environment. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount
We are looking for passionate and skilled Chef de Partie to join our dynamic kitchen team. The ideal candidate will have a strong background in culinary arts, a love for innovative cuisine, and the ability to create memorable dishes that reflect our unique Italian-Japanese fusion concept. Assist in the preparation, cooking, and presentation of dishes, ensuring all food meets our high standards of quality and presentation. Contribute to menu development by bringing creative ideas for seasonal dishes and specials. Ensure consistency in food quality and taste by following established recipes and techniques. Supervise and mentor junior kitchen staff, fostering a collaborative and positive team environment. Maintain a clean and organized kitchen, adhering to health and safety regulations and best practices. Monitor stock levels and assist in ordering ingredients to ensure efficiency and reduce waste. Collaborate with front-of-house staff to ensure seamless service and guest satisfaction. Uphold a five-star hygiene rating by following proper sanitation and allergen management protocols. What We Offer: A vibrant and creative work environment focused on unique culinary experiences. Competitive salary and tips. Opportunities for professional development and training in fusion cuisine. Generous employee discounts on meals and beverages. A supportive and inclusive team culture. Requirements: Previous experience as a Chef de Partie or in a similar role within a fusion, fine dining, or upscale restaurant setting. Strong culinary skills with experience in both Italian and Japanese cuisines being a plus. Excellent communication and teamwork abilities, with a passion for producing high-quality food. A positive attitude, strong work ethic, and commitment to continuous learning and improvement. Flexibility to work evenings, weekends, and holidays as needed. We look forward to meeting you soon!
AGORA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of our restaurant. We are proud to be an independent business grounded in a purely hospitality background, and we've had a brilliant first year - being awarded a Bib Gourmand by Michelin and ranked 51st at the National Restaurant Awards 2025. OMA + AGORA opened last year in the heart of London’s thriving Borough Market. Two restaurants in one building, where OMA is inspired by the fishing villages and shores of the Greek isles and further Levant, and AGORA is inspired by the energy of Athens’s markets and streets. It is the latest project by dcco.[SMOKESTAK, manteca ]. About the role. We are looking for an experienced chef de partie to join our team. The ideal candidate will have experience working in fast paced and dynamic kitchens but most importantly take pride in the food you create. You’ll be cooking in a kitchen that cares about the food it sends out and be working with amazing, fresh produce from some of the best suppliers in the country alongside a well-established and tight knit team. Responsibilities. • Management of a section, including ordering for the section and prepping for service., • Following and maintaining HACPP procedures., • Supporting the wider kitchen team with daily tasks and processes., • Being an ambassador for our brand through exceptional teamwork and fostering a supportive environment. Requirements. Previous experience in a similar environment. We offer. • £1,000 every annual employment anniversary, • Monthly bonuses for top performers, • 50% staff discount on meals at each of our restaurants., • Cycle-to-work scheme, • Cost price wine through our suppliers., • International trips for top performers., • In-house training dedicated to your personal development., • Staff trip programme to meet farms, fish markets and vineyards., • We offer qualifications, including, WSET, health and safety, food training., • Company donations to charities our staff feel are close to home., • Whole team staff parties., • Wholesome staff meals, end of service drinks.
Crunch is looking for a skilled and motivated Chef de Partie to join our dynamic kitchen team. The ideal candidate should have grill experience in a fast-paced environment, a positive attitude, and the ability to work well with others. We are looking for someone who thrives under pressure and enjoys delivering high-quality dishes consistently. Key Responsibilities: • Follow opening and closing guidelines: Ensure all prep work is completed and the kitchen is clean and organized at the start and end of each shift., • Operate the grill station efficiently in a busy kitchen: Maintain a high level of speed, accuracy, and consistency when cooking on the grill station, ensuring orders are delivered promptly and meet quality standards., • Ensure stock rotation (FIFO): Implement the First In, First Out method to keep ingredients fresh, reduce waste, and maintain proper stock levels., • Have an understanding of all other sections in the kitchen: Be versatile and able to assist in other areas of the kitchen, such as prep, cold station, or fryer, as needed to ensure a smooth workflow., • Maintain high food quality and safety standards: Follow food safety guidelines (HACCP) and ensure all dishes are prepared according to recipes and quality specifications, adhering to health and safety regulations., • Contribute to a positive and fast-paced working environment: Support and motivate team members, fostering teamwork and maintaining a calm and productive atmosphere, even during high-pressure situations., • Assist in inventory management: Help monitor and manage inventory levels, reporting shortages or overstock to management., • Ensure cleanliness and organisation of the work area: Regularly clean and sanitize the workstation, utensils, and equipment to uphold kitchen hygiene. What We Offer: • Paid trial shifts, • Competitive salary of £13.5 - £14.5, • Earliest shift start at 8:30 and latest finish at 21:00, • How many hours do you need? We work around you!, • Flexible working hours, • Free uniform provided, • Referral bonus of £300 for recommending new team members, • Fully structured and paid training provided, • Free home-made meals while you’re on shift!, • Pension scheme with company contributions, • Opportunity to grow within the company we’re opening new sites soon! Requirements: • Previous experience working with grills in a busy kitchen, • To be a team player with a can-do attitude, • Ability to perform under pressure, • Have a great smile and represent the company at all times, • Food Safety certificate of level 2 or above If you want to join us in creating the ultimate sandwich uprising, and ready to join a team where you can grow, we'd love to hear from you! Crunch Team 🤘🏼🥪
We are currently seeking enthusiastic and dedicated Early Years Practitioners to join our team. As an Early Years Practitioner, you will play a key role in providing high-quality care and education to young children, fostering their development and preparing them for future learning. Responsibilities: Plan and implement age-appropriate activities and learning experiences based on the Early Years Foundation Stage (EYFS) framework. Provide a safe, nurturing, and stimulating environment for children to explore, learn, and develop. Observe and assess children's development, maintaining accurate records and progress reports. Build positive relationships with children, parents, and colleagues to promote open communication and collaboration. Support children with their personal care routines, including feeding, toileting, and nap times. Promote positive behavior management strategies and encourage social skills and emotional development. Participate in team meetings, parent consultations, and continuous professional development opportunities. Maintain a clean, organized, and inviting learning environment, ensuring health and safety standards are met at all times. Requirements: Level 3 Early Years Educator qualification or equivalent (e.g., CACHE Level 3 Diploma in Childcare and Education, NVQ Level 3 in Childcare). Previous experience working with children in an early years setting is preferred. Knowledge of the Early Years Foundation Stage (EYFS) framework and its implementation. Strong communication, interpersonal, and organizational skills. Ability to work effectively as part of a team and independently. Passionate about early childhood education and child development. First Aid and Safeguarding training certificates are desirable. Flexibility to work various shifts, including mornings, afternoons, and occasional evenings. Joining our team offers the opportunity to make a positive impact on the lives of young children and their families. If you are a passionate and caring Early Years Practitioner with a commitment to early childhood education, we invite you to apply for this position. Please submit your resume and cover letter detailing your relevant experience and qualifications. We look forward to hearing from you!
Job title Workshop Operative Location E10 7QE About us madeWORKSHOP is a cutting-edge creative construction company dedicated to fostering innovation and creativity. Our team is composed of passionate professionals dedicated to delivering top-notch solutions for our clients. The workshop has a constant range of craftspeople producing scenic elements for TV, Film, Installations, brands and immersive experiences alike. We believe in a collaborative work environment that encourages growth and development. madeWORKSHOP, located in the vibrant East London area, is seeking a Workshop Operative to assist our Operations Manager. Job description We are seeking a Workshop Operative with similar industry experience to join our operations department. As Workshop Operative you will be responsible for assisting with logistics, forklift driving, restocking consumables, sweeping, cleaning and general maintenance and upkeep of the workshop's high standards whilst adhering to health and safety practices and enforcement. Responsibilities • Assisting Operations Manager and Project Managers with all Workshop-related logistics, • Restocking of consumables stores, • Restocking of all standby flight cases, • Ensuring the workshop is clean and tidy at all times, • Unloading sheet material deliveries, • Ensuring the vehicle fleet is clean and undamaged, • Assist with maintaining the inventory of all tools, • Assistance with waste management Key attributes • Some knowledge within the industry, or similar, • Positive, self-motivated and proactive attitude, • Forklift licence preferred but not essential, • Works well as part of a team, • Reliable, hardworking and the ability to plan workload, • Knowledge of safe working practices What we offer • A competitive salary of £28,600 per annum, • 30 days holiday (including Bank Holidays), plus 3 days paid leave between Christmas and New Year, • Private Medical Insurance with Vitality, • Company Pension, • Opportunities for professional growth and development, • Collaborative and inclusive culture, with a company-wide summer and festive party every year
Location: Harrow, London (UK) Reports to: CEO / Company Director Salary: Competitive, based on experience About Us We are a fast-growing health check medical company dedicated to providing high-quality preventative health assessments and wellness services. Our mission is to empower individuals to take charge of their health through accessible, reliable, and comprehensive check-ups. To support our continued growth, we are seeking an experienced and dynamic HR Manager to lead our people function. Role Overview The HR Manager will play a key role in shaping our workplace culture, ensuring compliance with employment law, and building a supportive environment where our people can thrive. This individual will oversee all HR operations, from recruitment and onboarding to performance management, training, and employee wellbeing. Key Responsibilities Strategic HR Leadership Develop and implement HR strategies aligned with company objectives. Act as a trusted advisor to the leadership team on workforce planning and organisational development. Talent Acquisition & Retention Manage the full recruitment lifecycle, ensuring the attraction of top medical and non-medical talent. Build strong employer branding to position us as an employer of choice in the healthcare sector. Lead initiatives to improve employee retention and engagement. Employee Relations & Compliance Ensure compliance with UK employment laws and healthcare regulatory standards. Handle employee relations matters with professionalism and fairness. Develop and maintain HR policies, contracts, and procedures. Performance & Development Oversee performance appraisal processes and support managers in driving high performance. Identify training needs and coordinate professional development programmes. Foster a culture of continuous learning and career progression. Employee Wellbeing & Culture Champion staff wellbeing initiatives to support mental, emotional, and physical health. Build and maintain a positive workplace culture that reflects our company values. HR Operations & Systems Manage HR records, data, and reporting with accuracy and confidentiality. Implement HR software and systems to streamline processes. Lead on payroll, benefits, and compensation structure in collaboration with finance. Requirements Proven experience as an HR Manager or Senior HR Generalist, preferably within healthcare, medical services, or a similar regulated sector. Strong knowledge of UK employment law, HR best practices, and compliance frameworks. Excellent interpersonal, communication, and conflict resolution skills. Ability to build trust at all levels of the organisation and influence senior leadership. Strong organisational skills and attention to detail. Degree desirable. Passion for people, wellbeing, and building a thriving workplace.
About the job Job Description We are looking for a highly skilled and experienced Japanese Cuisine Chef to join our culinary team. The ideal candidate will have a deep understanding of traditional Japanese cooking techniques, ingredients, and presentation styles, although sushi experience is not required. You will be responsible for creating a variety of Japanese dishes, while ensuring the highest standards of quality and taste. The role requires creativity, precision, and a passion for Japanese cuisine. You will work closely with other kitchen staff to maintain a smooth and efficient kitchen operation, adhering to all health and safety regulations. The successful candidate will have a proven track record in a similar role, excellent knife skills, and the ability to work under pressure in a fast-paced environment. You will also be expected to stay updated with the latest culinary trends and continuously strive to improve your skills and knowledge. Prepare and cook a variety of Japanese dishes, excluding sushi, while ensuring all dishes are prepared to the highest standards of quality and taste. Maintain a clean and organized kitchen environment, adhering to all health and safety regulations. Collaborate with other kitchen staff to ensure smooth kitchen operations and efficient service. Stay updated with the latest culinary trends and techniques relevant to Japanese cuisine. Train and mentor junior kitchen staff, fostering a positive learning environment. Develop new recipes and menu items that showcase the diversity of Japanese cuisine. Ensure proper storage and handling of all ingredients to maintain freshness and quality. Monitor food costs and implement strategies to minimize waste. Maintain high standards of hygiene and cleanliness throughout the kitchen. Work efficiently under pressure to ensure timely preparation and delivery of dishes. Participate in menu planning and development, ensuring consistency in taste and presentation of all dishes. Handle customer feedback professionally, making necessary adjustments to enhance the dining experience. Participate in staff meetings and training sessions to promote team cohesion and continuous improvement. Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Proven experience as a Chef specializing in traditional Japanese cuisine (sushi experience is not required) Deep understanding of traditional Japanese cooking techniques and ingredients. Excellent knife skills. Ability to thrive under pressure in a fast-paced environment. Strong attention to detail and precision in all aspects of cooking. Creativity and passion for traditional Japanese culinary arts. Effective communication and teamwork skills. Knowledge of health and safety regulations in the kitchen. Competence in managing inventory and ordering supplies. Strong organizational skills. Ability to train and mentor junior staff members. Flexibility to work evenings, weekends, and holidays. Commitment to continuous learning and improvement in culinary skills. Ability to handle customer feedback professionally and constructively. High standards of hygiene and cleanliness in food preparation. Relevant experience in a similar role at a reputable restaurant. Consistency in taste and presentation of dishes. Knowledge of food cost management practices. Physical stamina to stand for extended periods. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive Salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: F&B kitchen Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job Title: Business Development Executive (SOC Code: 3554) Location: Vy’s Nails, 234 Baker Street, London, NW1 5RT Employment Type: Full-Time Working hours: 37.5 hours per week Salary: £41,700 - £43,000 per year Reports To: The Director About Us Vy’s Nails is a well-established beauty salon in the heart of Baker Street, offering high-quality nail and beauty treatments in a welcoming, professional environment. With a loyal client base, experienced technicians, and a reputation for excellence, we're now looking for a dynamic Salon Manager to lead and support our growing team of 5 professionals and take our customer experience to the next level. Role Summary We are looking for a dynamic and strategic Business Development Executive to drive the commercial growth of our salon. The successful candidate will be responsible for identifying and pursuing new business opportunities, strengthening client relationships, and enhancing brand visibility across digital and physical platforms. This role is pivotal in expanding Vy's Nails’ market presence, increasing customer acquisition, and supporting strategic partnerships that align with the brand’s vision. Key Responsibilities Market Expansion & Lead Generation Identify and pursue new revenue streams, B2C and B2B (e.g. corporate packages, influencer partnerships, local collaborations) Research local market trends and competitor activity to inform strategic decision-making Generate and qualify leads via outreach, referrals, and marketing campaigns Sales & Client Relationship Management Manage relationships with prospective and existing clients to foster loyalty and repeat business Promote salon services, bespoke offerings, and seasonal campaigns through consultative selling Collaborate with front-of-house staff to develop and refine upselling techniques Brand & Marketing Strategy Work with the Director and Marketing Coordinator to plan and implement promotional activities, including social media and local advertising Drive digital growth by leveraging platforms such as Instagram, Facebook, and Fresha to increase engagement and conversion Analyse the performance of campaigns using KPIs to refine strategies for client acquisition and retention Partnership & Community Engagement Forge meaningful partnerships with local businesses, influencers, and event organisers Represent Vy's Nails at local networking events and beauty expos to build visibility and trust Develop and manage loyalty programmes, referral incentives, and exclusive offers Data, Reporting & Compliance Maintain accurate records of client interactions, conversion rates, and financial forecasts Provide regular reports on sales pipeline, conversion metrics, and campaign results to senior management Ensure business development activities adhere to relevant commercial and data regulations Candidate Requirements Proven experience in business development, sales, or marketing—preferably within the beauty, retail, or luxury service sectors Excellent interpersonal and communication skills, with a persuasive, client-focused mindset Strategic thinker with strong commercial awareness and an understanding of consumer behaviour Energetic, self-motivated, and able to work independently as well as part of a team Familiarity with salon software platforms such as Fresha is a plus Knowledge of nail and beauty industry trends is desirable but not essential What We Offer Competitive salary with potential for performance-based bonuses A supportive, friendly, and professional working environment Opportunity to shape and grow with the business Staff discounts on treatments and products 28 holiday days Job Type: Full-time Pay: £41,700.00-£43,000.00 per year Work Location: In person
Assistant Manager – Daytime Restaurant (Middle Eastern Brunch & Neapolitan Pizza) Location: Walthamstow Hours: Primarily daytime, with occasional evening closes (never later than 10 PM) Schedule: open Monday to Sunday Are you passionate about hospitality and leadership? We’re looking for an Assistant Manager to join our vibrant daytime restaurant, serving authentic Middle Eastern breakfast & brunch and delicious Neapolitan-style pizza. As our Assistant Manager, you’ll work side by side with the General Manager, leading a young, enthusiastic front-of-house team and ensuring every guest leaves with a smile. What You’ll Be Doing: Creating and managing rotas to keep the team organized and motivated. Leading by example, maintaining top-tier standards of service, cleanliness, and hospitality. Building a friendly, welcoming environment for both customers and staff. Assisting in training and developing the team for success. Supporting bar and coffee operations – barista skills are a plus! Driving customer satisfaction and fostering regular guests through exceptional service. What We’re Looking For: Leadership skills and the ability to inspire your team. Strong organizational skills – especially for rota planning and day-to-day operations. A positive, hands-on attitude and a passion for hospitality. Experience in a supervisory or management role within restaurants or cafés. Teamwork-focused mindset – we work as one team to make magic happen! Benefits: Great work-life balance (no late nights – closes by 10 PM) Opportunity to grow within a dynamic, fast-paced concept Staff discounts and perks If you’re ready to take on a leadership role in an exciting concept that blends Middle Eastern flavors with artisan pizza, we’d love to hear from you! Apply today and join a team where hospitality comes first.
Key Responsibilities: Management & Leadership Manage a team that includes machine operators and a quality controller. Recruit and train machinists for the production line. Monitor employee performance, provide feedback and conduct regular performance evaluations. Organise and lead training days for the team. Ensure a great team dynamic, motivating everyone to meet deadlines and work collaboratively. Production & Quality Control Oversee the day-to-day operations of the studio, including managing sampling and production schedules. Ensure samples and production orders are made to the highest quality standards, on time, and within budget. Check in-line quality to ensure consistency in production and finished garments. Resolve any construction issues at the PPS (Pre-Production Sample) stage. Implement and maintain quality control standards, ensuring all products meet customer specifications and industry regulations. Operational Excellence Monitor production processes to identify and implement opportunities for improvement. Ensure all bundles sent to machinists have the correct trims and materials to prevent lost time. Conduct regular housekeeping to maintain a tidy and organised studio floor. Plan and allocate resources efficiently to optimise production schedules. Select, maintain and organise the repair of all equipment and machinery. Accountability: You will be directly accountable for: The timely completion and delivery of all project deadlines. The consistent quality of all products. Controlling garment production costs. Minimising the number of repairs and recuts. Ensuring all health and safety guidelines are followed. Qualifications: At least 15 years of experience in garment manufacturing. Extensive knowledge of garment production processes, from machinery to construction. Proven leadership and team management skills, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities to identify and resolve production issues. The ability to work under pressure and meet tight deadlines. Knowledge of lean manufacturing principles is a bonus. You will report to the Operations Manager. Day-to-Day Tasks Management & Leadership Walk the atelier floor regularly to monitor staff performance. Provide clear and accurate information to machinists. Communicate with senior management about production progress and challenges. Review workers' performance and identify training needs. Production & Quality Control Make high-quality samples and PPS (Pre-Production Samples) on time and within budget. Monitor production processes to ensure efficiency. Implement and maintain quality standards on all products. Check garments for any quality issues before they leave the studio. Resolve any construction issues that arise during the PPS stage. Ensure machinists have the correct trims and materials. Operational Planning Plan and organise your day and week to manage competing priorities. Select the right resources for each operation to maximise efficiency. Be proactive in identifying and resolving production issues before they cause delays. Ensure all team members adhere to health and safety guidelines. Take responsibility for the maintenance and repair of all studio equipment and machinery. Success Metrics The Floor Manager's day is a dynamic blend of planning, hands-on problem-solving, and team leadership to ensure the atelier runs smoothly. Planning: You’ll work with the Operations Manager to plan the upcoming week's workload, with a focus on preparing the next day's schedule the day before. Problem-Solving: You'll be actively involved on the floor, providing guidance and showing machinists how to efficiently work through any technical challenges that arise with a specific style. Efficiency: You’ll be continuously monitoring production times, communicating budgeted hours to the team and keeping work on track to prevent projects from running over time. Quality: You'll conduct regular quality checks to identify potential issues early. You'll also work directly with the Quality Controller to ensure all garments meet our standards and get machinists to rectify any issues immediately. Manage Machinists: You’ll conduct performance reviews, offer training where needed and keep management informed on the team's progress. What Success Looks Like Success in this role is not just about meeting deadlines; it's about fostering a high-performing, efficient, and collaborative environment. Financial Performance: The overall budgeted time for each style is consistently met or beaten, leading to improved profitability. Increased Output: Items move through the studio quickly, allowing the team to increase output without sacrificing quality. Quality & Accountability: The number of repairs is minimised, and the team takes ownership of fixing any issues on their own time. Team Synergy: Everyone works together toward the same goals, actively helping each other out. Organisational Excellence: The atelier operates as a highly efficient and organised environment, reflecting a clear sense of order and purpose.