Front desk receptionist jobs in United Kingdom

Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and comfortable working in a fast-paced environment. What you will be doing: Telephone & Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. General Support Tasks: Assist with printing and preparing menus, place cards, or signage. Ensure the reception area is tidy and welcoming. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments and when required. Conditions of Work: Flexible hours contract with weekend, sometimes 3+ evening shifts per week and bank holidays. £14 per hour + tronc What you’ll get: 50% Off at The Lavery Restaurant: Make the most of our incredible restaurant with a discounted price for you and up to 4 friends and family. Office Socials and Events: Strengthen team bonds and learn more about our industry with our exciting lineup of social events throughout the year.? Health Shield: Employee Assistance Program: Need a helping hand or a listening ear? Our employee assistance program is here to support you through life's ups and downs. From counselling services to wellness resources, we've got your back every step of the way.

Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries, managing salon emails ,taking payments, issuing receipts, and managing the till. Ensuring the front-of-house and reception area are always clean, tidy, and inviting supporting stylists and management with day-to-day tasks. Keeping track of retail stock at the front desk and assisting with product sales. Helping coordinate a smooth and professional flow of daily operations. What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon or spa is essential). A genuine passion for delivering excellent customer service. Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation. Ability to multitask, stay calm under pressure, and manage time effectively and a willingness to learn. Tech-savvy and comfortable using booking or POS systems (training provided). A team player who’s willing to go the extra mile for clients and colleagues

Receptionist – Shanghai-Me London Shanghai-Me is an elegant dining destination in the heart of London, blending refined Asian-inspired cuisine with exceptional hospitality. We are now seeking a Receptionist to join our front of house team and be the first point of contact for our guests, ensuring a warm, seamless, and memorable experience. About the Role As a Receptionist, you will serve as the communication hub for the restaurant, assisting the Reception & Reservations Manager and Supervisor in the smooth running of the front desk. From greeting guests and managing bookings to handling enquiries and supporting the team with daily operations, you will play a key role in delivering world-class service. Key Responsibilities Provide a warm and professional welcome to all guests. Manage reservations, enquiries, and guest profiles with accuracy and discretion. Ensure special requests, allergies, VIP guests, and occasions are handled seamlessly. Maintain an organised and immaculate reception area at all times. Assist with daily service reports, weekly and monthly admin tasks. Support the team with pre-service briefings, service sheets, and communication across departments. Uphold the highest standards of hospitality, discretion, and data protection. About You We are looking for someone who is: Passionate about hospitality and creating unforgettable guest experiences. Highly organised, with strong communication and multitasking skills. Confident, professional, and polished in presentation. Proactive and adaptable, with a can-do attitude. Experienced in a similar role within a luxury, high-volume, or fine dining environment (preferred). Why Join Us? At Shanghai-Me, you’ll be part of a dynamic team where excellence and creativity thrive. We offer opportunities for growth, a supportive work culture, and the chance to be part of one of London’s most exciting hospitality brands. How to Apply: If you’re ready to bring your energy and professionalism to Shanghai-Me, we’d love to hear from you!

Job Summary: We are seeking a friendly, professional, and well-organized Hotel Receptionist to join the front desk team in one of our client hotels. As the first point of contact for guests, you will play a crucial role in delivering excellent customer service and ensuring a smooth check-in and check-out experience. The ideal candidate is personable, efficient, and thrives in a fast-paced hospitality environment. Requirements: High school diploma or equivalent; additional hospitality training is a plus. Previous experience in customer service or as a receptionist preferred. Proficiency in hotel management software (e.g., Opera, Muse, PMS, ONQ, Emma) is a plus. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to remain calm and professional under pressure. Flexibility to work various shifts, including evenings, weekends, and holidays. Working Conditions: Front desk shifts may involve standing for extended periods (7-3.30 and 2.30-11) Work hours may vary depending on hotel needs (shift-based, including weekends and holidays). Uniform or dress code adherence required. Pay: £13 per hour Expected hours: 20 – 40 per week

Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce, and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. About the Role As Senior Receptionist, you are the first impression of Nora — the face and voice that set the tone for every guest’s experience. You’ll own the door and the book, orchestrating reservations, walk-ins, and guest flow with precision and personality. You’ll create a warm welcome, manage the buzz of arrivals, and make every guest feel like they’re the only one in the room. You’ll work closely with the Restaurant Manager and floor team to ensure the energy of service is seamless from the first hello to the final goodbye. This is a role for someone who loves people, thrives under pressure, and takes pride in making every guest feel special. About You • You’re a natural host — warm, charming, and effortlessly professional, • You thrive in a fast-paced, guest-driven environment, • You’re confident with bookings systems and love the details, • You handle pressure with grace and keep your cool when things get busy, • You have exceptional communication skills and a genuine passion for hospitality, • Be the first point of contact — welcoming every guest with warmth and style, • Manage arrivals, seating, and guest flow throughout the shift, • Anticipate guest needs and special requests, ensuring they feel cared for, • Oversee all bookings, waitlists, and confirmations using our reservation system, • Maximise covers while maintaining a smooth and enjoyable guest journey, • Communicate table status and flow with the floor, bar, and kitchen teams, • Lead and support the host team, setting the tone for professional, welcoming service, • Share guest insights and feedback with the management team, • Help train new hosts and build a culture of hospitality and excellence, • Previous experience as a senior receptionist or host in a busy, quality-focused restaurant, • Strong organisational and multitasking skills, • Polished communication and interpersonal skills, • Tech-savvy and confident with reservation and booking platforms, • A love for hospitality and creating memorable guest experiences, • Professional, reliable, and a natural team player This is for you if... • You love being the person who makes the first impression count, • You believe hospitality starts at the door and never stops, • You want to be part of a team building something exciting from the ground up

Nora is not your typical Turkish restaurant. Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce, and a no-rules, no-dogma approach to creativity. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. About the Role As Senior Receptionist, you are the first impression of Nora — the face and voice that set the tone for every guest’s experience. You’ll own the door and the book, orchestrating reservations, walk-ins, and guest flow with precision and personality. You’ll create a warm welcome, manage the buzz of arrivals, and make every guest feel like they’re the only one in the room. You’ll work closely with the Restaurant Manager and floor team to ensure the energy of service is seamless from the first hello to the final goodbye. This is a role for someone who loves people, thrives under pressure, and takes pride in making every guest feel special. About You • You’re a natural host — warm, charming, and effortlessly professional, • You thrive in a fast-paced, guest-driven environment, • You’re confident with bookings systems and love the details, • You handle pressure with grace and keep your cool when things get busy, • You have exceptional communication skills and a genuine passion for hospitality, • Be the first point of contact — welcoming every guest with warmth and style, • Manage arrivals, seating, and guest flow throughout the shift, • Anticipate guest needs and special requests, ensuring they feel cared for, • Oversee all bookings, waitlists, and confirmations using our reservation system, • Maximise covers while maintaining a smooth and enjoyable guest journey, • Communicate table status and flow with the floor, bar, and kitchen teams, • Lead and support the host team, setting the tone for professional, welcoming service, • Share guest insights and feedback with the management team, • Help train new hosts and build a culture of hospitality and excellence, • Previous experience as a senior receptionist or host in a busy, quality-focused restaurant, • Strong organisational and multitasking skills, • Polished communication and interpersonal skills, • Tech-savvy and confident with reservation and booking platforms, • A love for hospitality and creating memorable guest experiences, • Professional, reliable, and a natural team player This is for you if... • You love being the person who makes the first impression count, • You believe hospitality starts at the door and never stops, • You want to be part of a team building something exciting from the ground up