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Job Title: Welcome Reception Team Leader Location: London Hours of work: Flexibility required between core hours 07:00 - 19:00 due to shift patterns as well as occasional overtime; however, core shift likely to be 08:30 - 16:30 (35-hour week) About the Business: Here at Pinsent Masons we bring together the best people to get the job done. We're naturally curious, constantly learning, listening, and growing. We'll truly value your ideas. You'll be joining an award-winning, hardworking and commercially minded team, where you'll have the opportunity to work with leading experts and form meaningful relationships, while making a difference. You'll get the opportunity to be involved in varied and challenging work. Working in an open and supportive environment, to deliver outstanding results. Purpose of the role: To manage the ground floor reception and visitor lounge and lead the team to consistently deliver a world-class visitor experience to all arriving at our international headquarters. To lead by example as the brand ambassador for the firm ensuring the highest standard of care and service to all clients, visitors and stakeholders. Main duties and responsibilities: • Responsibility for ensuring a world class service to all internal and external clients in person and via the UK switchboard., • Maintain a high-profile presence at the reception desk and within the , building strong relationships with key clients and internal customers, being the 'go to' person for all Welcome Reception services., • Understanding the firm's business as well as the various sub-tenants, teams, and services to be able to offer a knowledgeable first point of contact and direct queries onwards to the relevant team or colleague., • Anticipating the client needs helping with their requests and queries efficiently and effectively., • Offering a hotel-style concierge service to clients, including taxis, restaurant recommendations etc., • Utilising questioning techniques to understand each request and provide an appropriate response and/or facilitate actions to ensure satisfactory resolution/closure., • Booking of all taxis, adhering to the travel policy and ensuring prompt service delivery to all internal clients., • Monitor and manage the housekeeping of the ground floor reception area and outside of the front of the building at all times and liaise with facilities, including cleaning and maintenance to ensure the high standards within these areas are maintained consistently and kept presentable, including furniture and artwork., • Ensure prompt liaison with the post room team for the deliveries, collections, etc. directing all couriers and messengers to the loading bay., • Vigilance for security and safety of main entrance and exit to building, promptly raising any issues to the security team and facilities management., • Adhere to strict security policies and comply with instruction given by the security team., • Liaison with cleaning, maintenance & IT/Tech departments to ensure the smooth provision of services to the ground floor reception and visitor lounge, including Auditorium space., • Intuitive and effective communication, adapting style and approach appropriately., • Pro-actively managing workload, including deadlines and time critical tasks and activities per day/week., • Organising and forward planning resources and services to ensure the smooth operation on the day., • Monitor, control and continually improve housekeeping standards, • Code, log and check invoices relating to the client services, including taxis., • Put forward ideas for improving processes, service and increasing efficiencies., • Adhere to all firm wide policies and procedures., • Be conversant with the firm's health & safety policy, emergency evacuation procedures and business resilience plans., • Support the wider Workplace team with logging and reporting Facilities/Building Related issues through the correct channels via the CAFM system. We are looking for candidates who ideally hold the following skills and experience: • At least 3 years Team Leader/Senior Receptionist level experience in a similar role., • Experience of working within a client/customer service environment for a professional services or law firm, • Experience of using a visitor management/room booking system, preferably Condeco., • Excellent IT skills to include all MS Office packages., • IOSH Managing Safely preferred - but not essential., • Carers' leave (up to five paid days' leave towards caring responsibilities), • 25 days' annual leave entitlement and the opportunity to purchase or roll over 5 days., • Contributory pension of up to 5%., • Private healthcare policy, • Death in service cover (4 x base salary)., • Eligibility to apply for an interest free season ticket loan, an interest free gym membership loan and/or an interest free rental deposit loan. Once your application has been submitted and reviewed, our Recruitment team will share the outcome with you by email. We typically hold two interview stages per vacancy providing the opportunity to meet two members of the hiring team at each stage. The first stage is typically conducted virtually and the second stage typically in person at the office in which the role would be based. However, we strive to remain flexible depending on the requirements of the role or the candidate. Our strength lies in our differences. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It's with different perspectives that we'll find solutions to our clients' most complex challenges. It's how we'll deliver outstanding results today, and tomorrow. We want everybody attending an interview to be comfortable and able to fully demonstrate their experience and talents. #LI-BOSD

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner Qualifications: • SHIPBOARD Employment type, • Ability to speak English clearly, distinctly and cordially with guests., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Experience in handling different types of events with 80+ guests., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate., • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment, • Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences, • Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc., • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Front Desk Receptionist - Full-Time & Part-Time.

Corporate Receptionist Location: Bank, London Salary: £35,000 – £36,000 Hours: Monday to Friday, 10am – 6pm A polished and professional Receptionist is required for a permanent opportunity at a leading organisation based in the heart of London’s financial district. This exciting role sits at the very centre of the company’s day-to-day operations and would suit someone with excellent interpersonal skills and a proactive approach to service. Why Join? This is a varied and rewarding role offering the chance to take ownership of a busy corporate reception and workplace coordination function. You’ll enjoy working in stunning offices, becoming the go-to person for facilities, meetings, guest experience and team support. If you take pride in creating a calm, well-run environment and love being front and centre of a busy team – this could be the perfect fit. Key Responsibilities: * Acting as the first point of contact for all guests, staff, and visitors * Coordinating front desk activity including call handling and visitor passes * Providing facilities support including supplies, repairs and liaising with contractors * Maintaining Health & Safety and Fire Safety standards (training provided if needed) * Supporting company meetings and internal events (including AV set-up) * Carrying out office checks and reporting on workplace standards * Providing administrative support including mail handling and invoice processing * Supporting the onboarding process for new employees * Offering ad hoc assistance to management and team members The Ideal Candidate Will Have: * Previous experience in Reception, Front of House, Facilities, Office Support or Hospitality * A warm, confident and highly professional manner * Strong communication skills (written and verbal) * The ability to stay calm under pressure and manage competing demands * A team-focused, solution-led approach * Competency with Microsoft Office (Outlook, Excel, Word, PowerPoint) * Knowledge or willingness to be trained in H&S/Fire Warden/First Aid responsibilities Benefits Include: * Beautiful City-based offices in a prestigious location * A collaborative team environment * Structured hours with a strong work/life balance * Training opportunities including First Aid and Fire Warden certification What You Need to Do Now: If this sounds like the role for you, don’t wait - apply today with your up-to-date CV! If it’s not quite right for you but you know someone perfect, refer them to us and receive a £100 voucher when they’re placed and pass their probation period (terms apply). Visit our website to read more about our Double the Reward scheme in our blog. Due to the high number of applications, if you have not heard from us within 48 hours, please assume your application has been unsuccessful. A little more about us: We are Top Flight Recruitment Ltd (trading as Uxbridge Employment Agency and Windsor Employment Agency), and act as an Employment Agency when advertising permanent roles and as an Employment Business when advertising temporary or contract roles. All vacancies are advertised with written instruction from our clients. Where salaries or rates of pay are quoted, the nature of the work, location, and minimum experience, training or qualifications required are stated within the advert. We never charge fees to work-seekers, and all recruitment is carried out in line with the Conduct of Employment Agencies and Employment Businesses Regulations 2003. We take your privacy seriously. Please see our website for our full Data Privacy Notice. Keywords: Corporate Receptionist, Front of House, Office Coordinator, Facilities Administrator, Reception Administrator, London Reception Jobs, City of London, Corporate Support, Customer Service, Office Services

Front Desk Receptionist Skills: You take pride in presentation, professionalism, and precision. Front Desk Receptionist - Luxury Retail Environment | Leicester | Up to £37,000 DOE. Front Desk Receptionist Responsibilities: As the welcoming presence of the showroom, you'll manage front-of-house oper

We are currently looking for a dedicated Front Desk Receptionist to join our dynamic team and contribute to the daily life of our hotel.

The front desk receptionist will be the first point of contact in the hotel, providing a smooth check-in and useful information to all guests. We strive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. We are looking for a warm, welcoming, an

We are looking to recruit a Front Desk Receptionist who shares a passion for excellence and who infuses enthusiasm into everything they do. Proven work experience as a Receptionist, Front Office Representative or similar role. Perform other clerical receptionist duties such as filing, photocopying,

Front Desk / Front of House Hotel Receptionist is required to deliver a consistently high level of customer service at the Reception Desk by dealing with all guests and potential clients in a courteous and efficient manner for a well-established hotel chain based in Central London. We have a fantast

Receptionist (Part-Time), Education for Industry Group. Part‑Time Receptionist Opportunity at LCBT College. Skills: Strong organisational and time‑management abilities to manage a busy front desk effectively.

Work experience as a Hotel Front Desk Agent, Receptionist or similar role. The Lodge Hotel, Putney – a 90 bedrooms gorgeously designed boutique hotel with a focus on exceptional service, offering unrivalled value. Hotel Front desk responsibility include (not limited to) register guests, managing r

As a Receptionist, you will serve as the communication hub for the restaurant, assisting the Reception & Reservations Manager and Supervisor in the smooth running of the front desk. Receptionist – Shanghai-Me London. We are now seeking a Receptionist to join our front of house team and be the firs

Receptionists / General Office Assistants. As the main point of contact as a client facing front desk Receptionist you'll provide exceptional service to your clients across luxury offices in Central London.

We are looking for an experienced Front of House Receptionist with previous front desk experience, ideally within the corporate sector. Previous receptionist or front desk experience preferred, or hotel and restaurant experience at a minimum. Anabas Welcome is a specialist provider of high-end recep

Front of House Assistant (Receptionist) - Bristol - Freelance/Temporary.

At Happy Orthodontics, we’re looking for a dedicated and professional Front Desk Receptionist and Treament Coordinators to join our team.

Front Desk Receptionist - Full-Time & Part-Time. Be the first one to join our brand-new, innovative fitness club in London and help build a motivating, friendly atmosphere at the front desk.

Team Leader vacancy at GAIL's Pimlico!.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As appr

We're currently recruiting a permanent casual Cleaner to join our cleaning and facilities teams for Compass Group UK&I, contracted to 0 hours per week.As one of our dedicated Cleaners, you will help to deliver on our promise to always create the best and brightest experiences for our clients and cus

Must be a driver (and have full use of your own vehicle) due to the location of the service.Various contracted hour shifts available (to suit your lifestyle)28 days holiday inclusive Bank HolidaysFlexible Additional Holiday Purchase SchemeFull induction programme to Care Certificate StandardsDedicat

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com

Flexible Additional Holiday Purchase Scheme.DBS check paid by Caretech prior to starting with us.Full induction programme to Care Certificate Standards.Free Employee Assistance Programme.We offer Apprenticeships to those with less experience looking to join the Care Sector.We provide FREE training t

Team Leader vacancy at GAIL's Pimlico!.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As appr

Cornwall Supported Living- TR14 8DY.You must be a driver and have full use of your own vehicle, due to the rural location.Flexible Additional Holiday Purchase Scheme.DBS check paid by Caretech prior to starting with us.Full induction programme to Care Certificate Standards.Free Employee Assistance P

Full-time Team Leader vacancy at GAIL's.If leading a team to success makes you smile and puts a spring in your step, then please read on!.We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and.With no day being the same, you must be organised and.As app

Join Us as a Care Team Leader – Inspire the Next Generation of Support Workers.Monday to Sunday – working alternate weekends.At Lifeways, we believe in creating a workplace where you feel valued, supported, and empowered to make a real impact.As a Care Team Leader at John Wilson House service, y

Your role will be to effectively supervise your team through the day-to-day activities, ensuring that the requirements of the client and the job specification are fully met for the enjoyment, recreation and safety of the site, employees and visitors.You will provide support to the Assistant / Contra

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com

Our high-end London based clients are seeking a motivated Team Leader with garden maintenance experience to join the existing teams.A driving licence is essential for this role, as is a proven experience of supervising a small team.Excellent communication skills are necessary as you will be expected

Front Of House Manager, Customer Experience - London Business School,Regents Park,, NW1 4SAThe RoleLondon Business School are looking for a permanent Front of House Manager, Customer Experience to join Campus Services and Estates which has responsibility for the logistical operations management and

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Savings Support Team Leader - WrexhamSalary: As the Savings Customer Service Team Leader (Back Office), you will be responsible for managing the day-to-day operations of the Back Office team.This includes overseeing administrative tasks and ensuring customer requests are processed efficiently in lin

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Join Us as a Care Team Leader – Inspire the Next Generation of Support Workers.Location: Muswell Hill, North London.Monday to Sunday – working alternate weekends.At Lifeways, we believe in creating a workplace where you feel valued, supported, and empowered to make a real impact.As a Care Team L

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Full-time Kitchen Team Member vacancy at GAIL's!.If you love the smell of freshly baked bread and always work with a smile, then please read on!.We are looking for Kitchen Team Members who have a.GAIL’s family and for great food made from quality ingredients.With no day being the same, you must be

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Plymouth Customer Service Centre .At Currys we’re united by one passion: to help everyone enjoy amazing technology.As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues.So you’l

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

This charity's Project Workers are front line team members responsible for helping this charity to meet its objectives of supporting the homeless and vulnerably housed in Cambridge to make positive changes in their lives.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

In-Work Support Worker (Job Coach).Various London locations .Project Lead – Employment Development & Access Support .Various hours as needed – zero hours contract (Bank Staff).This charity, founded in 1979, is one of London’s leading Disabled People’s Organisations.As they beli

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Shepherd Neame is on the lookout for Seasonal Christmas Bar & Restaurant Team Members to join us part time time until late December/Early January 2025, so if you are available to start work immediately, you love hospitality and you are a people person; this may be just the job for you.Pleas

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Self-employed Core Delivery Driver.As one of our Self-Employed Core Delivery Drivers you'll enjoy freedom, flexibility and better financial rewards, plus all the support and benefits of being part of our wider Yodel team.You don't need any experience, and the more you deliver, the more you earn.Com

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Ensuring the front desk and workstations are clean according to Health & Safety guidelines, and stocked with the products and tools/equipment necessary to carry out all FaceGym services and job tasks. Esthetician (Trainer) and Front of House LA - ,. The main function of this role is to support the