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Full time customer service jobs in Beckenham - Page 2Create job alerts

  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    2 months ago
    £35000–£40000 yearly
    Full-time
    London

    Bar Manager – Mimosa, 64 Clapham High Street, London SW4 7UL We are seeking an experienced and driven Bar Manager to lead our team at Mimosa and oversee daily operations, ensuring excellent customer service, strong financial performance, and a well-run, compliant venue. Key Responsibilities Staff Management • Recruit, hire, and train bar staff, • Create and manage staff schedules to ensure adequate coverage, • Conduct performance evaluations and provide constructive feedback, • Foster a positive, collaborative team environment Customer Service • Ensure a consistently high standard of customer satisfaction, • Promptly and professionally address customer complaints and inquiries, • Implement and train staff on customer service protocols and standards Operational Oversight • Oversee day-to-day operations, including menu planning and inventory management, • Ensure compliance with health and safety regulations and company policies, • Monitor product quality and presentation standards Financial Management • Prepare and manage the bar's budget, including revenue and expenses, • Analyse financial reports and implement strategies to boost profitability, • Manage payroll and maintain accurate bookkeeping Marketing & Promotion • Develop and implement marketing strategies to attract new customers and build the venue's profile, • Plan and coordinate promotional events and special offerings Vendor Management • Build and maintain strong relationships with suppliers, • Negotiate contracts to secure the best pricing on goods and services Compliance & Reporting • Maintain accurate records and report on performance to senior management, • Ensure full compliance with local and national laws on food/drink service and employment Strategic Planning • Work with senior management to develop long-term goals and growth strategies, • Stay current on industry trends and the competitive landscape Requirements • Level 3 Health & Safety First Aid Certificate (essential), • Proven experience in bar or hospitality management, • Strong leadership, financial, and organisational skills

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  • Assistant Manager
    Assistant Manager
    2 months ago
    £32000 yearly
    Full-time
    London

    Connie’s Pizza — Queens Road Peckham, London Full-time | 48 hours per week £32k + Service Charge + Bonus Scheme About Connie’s Connie’s Pizza is London’s first Bri-talian pizzeria from Andrea Asciuti, founder of 081 Pizzeria. Named after his wife, Connie’s is proper London-style pizza, with Italian soul — light, crispy and full of flavour. The kind of local pizzeria you wish was on your street. We are growing, with a new Connie’s opening in Brighton this winter and further London openings already planned for next year. The Role We are looking for an Assistant Manager to join our team and play an important role in our continued growth. Working closely with the General Manager, you will help lead the restaurant, run shifts and ensure consistently high standards of service, hospitality and operations. Key responsibilities include: • Leading and supporting the FOH team during service., • Running shifts confidently and taking ownership of daily operations., • Delivering excellent guest service and handling feedback professionally., • Supporting staff training, development and performance., • Ensuring high standards of food safety, cleanliness and presentation., • Supporting sales, labour, stock and cost control., • Assisting with rotas, team organisation and day-to-day administration., • Working closely with the GM to improve operations and develop the business. What We’re Looking For • Previous experience in a restaurant management or supervisory position., • A confident and hands-on leader who leads by example., • Excellent communication and organisational skills., • Ability to remain calm and make decisions under pressure., • Strong hospitality and customer-service skills., • Commercial awareness and an understanding of restaurant operations., • Someone ambitious who wants to grow with the business. What We Offer • 48-hour full-time contract, • £32k + Service Charge, • Career progression within a growing restaurant group., • Opportunities to be involved in future openings across London and beyond., • A hands-on management role with genuine responsibility., • A passionate, ambitious and supportive team.

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  • Sous Chef
    Sous Chef
    10 hours ago
    £40000 yearly
    Full-time
    London

    Sous Chef - 100% Fresh food business - London We are looking for an outstanding and talented Sous Chef to join our the team. The Rose is the perfect spot for great drinks, delicious seasonal food and absolutely the finest pizza in South East London. A visit to our awesome beer garden is a New Cross right of passage and inside our beautiful pub is the perfect place to meet up with friends and family for drinks, a bite, or both. We also boast 2 private hire rooms perfect for your next party. Our chefs work with some great producers and suppliers to create our ever-changing, seasonal food menu and we pride ourselves on our mouth-watering Sunday roasts and awesome stone fired pizzas. So whether you are stopping by for a few pints of our great draught beers, a fantastic meal with a glass of one of our lovely wines or an evening enjoying the best cocktails in New Cross, we guarantee a warm welcome and an abundance of good vibes, 7 days a week. This amazing opportunity is ideal for someone who loves working with fresh premium and seasonal products and preferably experience within gastro pubs; loves working in a busy kitchen; understands and delivers a perfect service with or without the Head Chef present; can lead the kitchen team to success consistently and is excited by innovation and change to secure outstanding results for the business. You Are: • Able to take responsibility for our kitchen team in absence of the Head Chef to ensure service, safety and security expectations are all met to the the highest of standards, • Passionate about training our team to ensure they have the knowledge needed to excite our customers and deliver outstanding food, • Able to work with the Head Chef to train and uphold the agreed standards, • Able to assist the General Manager and Head Chef in identifying potential opportunities and products to maximise sales and enhance the customer experience, • Able to prepare and present all our food dishes to an outstanding standard of presentation as appropriate for the day of the week and time of day, • Able to support the Head Chef in the development, implementation and review of the menu to maximise sales in line with pub vision and business plan What's in it for me: • Competitive salary + bonus, • Be part of a brand new opening, • Training and development, • Career progression and promotion opportunities with regular new openings around the corner, • Get out and about, you automatically get discounts across all our pubs, bars and restaurants, • Team trips, regular incentives and socials – a fun, family atmosphere, • Goes without saying, but we'll feed you during your shift, • Employee Assistance Programme (EAP) to support you across those tough times, • Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral, • Birthdays are for celebrating, so have the day off on us, • Cycle to work scheme Interested in hearing more? Get in touch so we can schedule a show around, rub some shoulders together, have a laugh and make some magic! Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

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  • General Manager
    General Manager
    4 days ago
    £60000 yearly
    Full-time
    London

    **The Cyclist - General Manager – Award Winning Pub and Restaurant Company - London. Competitive salary + Tronc + Performance bonus + Yearly bonus** The Cyclist is a modern British pub in Balham - one of south London's most vibrant neighbourhoods. Situated just across the road from Balham Station, with an all-day food offering during the week, Saturday brunch and Sunday lunch - it's the ideal place for a few pints, a quick bite, or dinner with friends and family. Our street-side terrace is made for al fresco drinking and dining. Our all-day food offering focuses on seasonality and sharing – from small plates to hearty gastropub classics – Behind the bar, you'll find the best of London's craft beer scene, classic cocktails, small-batch gins and artisan wines. Urban Pubs & Bars are currently recruiting for a talented and highly skilled General Manager with personality and charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people-focused and progressive, operations-led business. The Role • As GM, you will take full ownership of all aspects of running the venue. You will be given autonomy and run the site as if it were your own business., • Being business-savvy and demonstrating great commercial acumen is a must., • Your team will look up to you, so it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction., • You have impeccable floor, bar and late-night experience., • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What we're looking for: • "Wear your heart on your sleeve", take ownership, be bold and run the business as if it's your own., • Be cool, calm and collected, manage pressure with ease, and don't let anything faze you., • A minimum of 2 years' experience as a General Manager, depending on the property being considered., • Solid communication and organisational skills, with an approachable personality., • Superb customer and floor-service skills., • Excellent all-round business knowledge, from financials to customer satisfaction., • An entrepreneurial flair., • Passionate about people, training, mentoring and growing a team, but most importantly, someone who loves to have fun., • Personal Licence holder beneficial. What's in it for me: • A competitive salary and bonus scheme., • Training and development., • Career progression and promotion opportunities, with regular new openings around the corner., • Get out and about – you automatically get 30% discount across all our pubs, bars and restaurants., • The opportunity to make strategic decisions within your business – take ownership and Be Fearless., • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere., • Employee Assistance Programme (EAP)., • Good people know good people – an awesome referral scheme., • Birthdays are for celebrating, so have the day off on us., • Cycle to Work scheme. Interested in hearing more? Please submit your CV and lets talk ! Welcome to London's biggest independent pub company ! Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

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  • Senior Supervisor
    Senior Supervisor
    4 days ago
    £13–£15.5 hourly
    Full-time
    London

    Job Ref: COL1272 Branch: Dulwich Clock Café Location: Dulwich Clock Café, London (South East) Salary/Benefits: £15.10 per Hour Contract type: Permanent Hours: Full Time Posted date: 27/09/2026 Closing date: 30/10/2026 Colicci is a family-run hospitality brand, proudly serving London's iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality. We're looking for a Senior Café Supervisor to play a key role in daily operations, support the management team, and guide the café team in delivering exceptional service. This is a fantastic opportunity for a strong hospitality leader ready to take on more responsibility. What You'll Be Doing: • Supporting the management team – ensuring smooth daily operations and high service standards., • Leading, training & developing the team – mentoring colleagues and ensuring a positive team environment., • Driving service excellence – ensuring every customer enjoys a warm, engaging, and efficient experience., • Ensuring product displays look abundant & inviting – maintaining beautiful and uniform visual merchandising., • Supervising food safety & hygiene standards – ensuring compliance and a well-organised workspace., • Monitoring stock & assisting with orders – supporting stock take and replenishment., • Assisting with team scheduling – ensuring the café is optimally staffed for the week based on sales forecasts., • Bringing energy & enthusiasm – fostering a positive, team-focused work environment. What We're Looking For: • An experienced hospitality professional – with experience as a Café Supervisor or similar leadership role., • A hands-on and proactive team player – able to motivate and guide staff while still following management direction., • A detail-oriented professional – focused on delivering excellence in presentation, service, and operations., • A problem-solver – able to think on your feet and handle the unexpected, • A flexible & adaptable attitude – ready to work weekends and peak periods but no evenings. Why Join Colicci? • Competitive salary - proud to be a Living Wage employer, • No late nights - most of our locations close by 5pm during winter hours and 7pm during summer, • Free food & hot beverages on shift - get to choose a menu item of your choice, • Paid breaks - for all team members, • Exciting career growth – be part of a thriving, growing business, • Team discounts – enjoy 40% off across all our sites, • A supportive team culture – where passion thrives Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.* If you're a motivated hospitality professional looking for a supervisory role in a thriving café environment, we'd love to hear from you.

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  • Plumber
    Plumber
    7 days ago
    £30000–£35000 yearly
    Full-time
    London

    We are seeking a skilled, reliable, and experienced Plumber to join our organisation. The successful candidate will play an important role in supporting the continued growth of the business by delivering high-quality plumbing installation, maintenance, and repair services across residential, commercial, and industrial premises. This role requires a hands-on professional with strong technical ability and a commitment to safety and workmanship standards. KEY DUTIES AND RESPONSIBILITIES: They will mainly be responsible for the following tasks- • Interpret drawings and specifications to plan plumbing system layouts, • Install, assemble, maintain, and repair plumbing systems, pipes, valves, and fixtures, • Measure, cut, and prepare pipe work using appropriate hand and power tools, • Join and secure pipes by welding, soldering, fusing, cementing, or screwing, • Test installations for leaks and faults and carry out necessary adjustments, • Diagnose and repair plumbing faults, including burst pipes and defective components, • Carry out routine maintenance to prevent system failures, • Calculate material requirements and maintain accurate records of work completed Skills, experience and qualification required for the role. The successful candidate should demonstrate the following: • A high level of attention to detail and technical accuracy, • Ability to work independently and as part of a team, • Strong organisational and time-management skills, • Manual dexterity and confidence using plumbing-specific hand and power tools, • Ability to work under pressure and respond effectively to feedback, • Good communication and interpersonal skills A minimum of three years’ experience in a similar plumbing role is desirable. Additional Information This position is suited to a qualified and experienced plumber who is committed to delivering professional standards of workmanship and contributing positively to the ongoing development of the business. Working Hour: 37.5 Hours per week

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  • Brand Ambassador
    Brand Ambassador
    21 days ago
    £2150–£3000 monthly
    Full-time
    Sidcup

    Brand Ambassador – No Experience Needed | Direct Sales Location: Dartford Pay: Commission~Uncapped Earning Potential Schedule: Full-Time | 5–6 Days Per Week About the Role At SLK, in partnership with YBM Global we are looking for motivated, confident and ambitious individuals to join our growing sales team in Dartford. No experience is needed, as we provide full training, ongoing coaching and opportunities to develop valuable sales, communication and business development skills. You will represent established brands face-to-face, engaging with customers in residential areas and helping them discover products and services that suit their needs. What You’ll Be Doing * Represent established brands through direct sales. * Engage with customers face-to-face and build rapport. * Develop communication, negotiation and sales skills. * Work towards individual and team targets. * Participate in business development and leadership training. What We Offer * Full training and ongoing support from day one. * Commission-only earnings with uncapped potential. * Performance-based rewards and team incentives. * Travel opportunities and team events. * Progression opportunities into leadership and management. * A supportive, ambitious and energetic team environment. What We’re Looking For * Must be 18 or over and eligible to work in the UK. * Confidence when communicating with new people. * A positive attitude and strong work ethic. * Motivation to learn, improve and achieve targets. * Availability to work 5–6 days per week. * Willingness to work outdoors and travel between residential areas. Ready to Get Started? If you’re ambitious, enjoy meeting new people and want to develop your sales skills while earning based on your performance, we’d love to hear from you. Apply today through JobToday to be considered for the next stage.

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  • Mechanical Technician
    Mechanical Technician
    22 days ago
    £1800–£3000 monthly
    Full-time
    Croydon

    Location: Workshop based (Croydon) Salary: £450 – £750 per week (Depending on Experience) Working Hours: Monday – Saturday, 9:00 AM – 6:00 PM (5-day week on a rotating shift system with other technicians; includes a daily unpaid 1-hour lunch break) About the Role We are looking for a skilled and passionate Performance Mechanical Technician to join our team. Our workshop handles everything from everyday daily commuters to full-track-built vehicles. We operate on a clear process and work in a fast-paced environment where most jobs are diagnosed, repaired, or upgraded on a same-day turnaround. If you enjoy variety, fast turnaround times, and working on performance vehicles alongside standard mechanical work, this role is for you. Main Key Responsibilities • Routine Maintenance & Repairs: Engine and gearbox servicing, clutch and flywheel replacements, and general drivetrain repairs., • Diagnostics & Emissions Systems: DPF, EGR, and AdBlue system diagnostics, maintenance, and replacement., • Performance Upgrades & Tuning:, • Turbocharger replacements and performance upgrades, • Suspension upgrades and replacements, • Intake systems, intercoolers, and charge pipes, • Custom exhaust fitment and welding, • Custom remapping and dyno tuning support, • Styling & Aftermarket: Fitting bodykits and aesthetic performance modifications. Note: We do not typically carry out heavy internal engine rebuilds or complex timing jobs day-to-day. However, as our business expands, the opportunity for this role—and the scale of jobs taken on—will grow with us. Key Requirements & Qualifications • Proven background in mechanical servicing and repairs across a diverse range of vehicle makes and models., • Good working knowledge of diagnostic procedures, drivetrain components, and performance modifications., • Ability to work efficiently in a process-driven, fast-paced workshop environment without sacrificing quality or safety., • Strong team player with a passion for cars and automotive engineering. Benefits & Perks • Tools Provided: Access to a full pool of workshop equipment and specialist tools—you don't need to supply everything yourself., • Paid Training & Skill Development: We invest in our team! We are happy to fund a welding course for you, plus provide hands-on training to operate tuning tools and run a dyno., • Comfortable Working Environment: Clean, positive workshop vibe with complimentary refreshments provided daily., • Top-Tier Staff Lounge: Dedicated staff and waiting area equipped with recliner seats and games consoles to relax during breaks., • Team Culture: Regular team events, socials, and a collaborative team environment., • Career Growth: Opportunities to advance as the company expands into bigger custom builds and advanced engineering projects.

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  • Restaurant Supervisor
    Restaurant Supervisor
    26 days ago
    £14.5 hourly
    Full-time
    Bromley

    Restaurant Supervisor (Bar & Grill) | The Royal Bell Location: The Royal Bell, 175 High Street, Bromley BR1 1NN Type: Permanent | Full-TimeStart Date: August 2026 Restaurant Supervisor Required for Premium Bar & GrillThe Royal Bell is a Grade II listed building reimagined as a five-storey, design-led leisure destination offering elevated service and culinary excellence across multiple spaces including: • Bar & Grill, • Pizza Restaurant, • Café, • Royal Hall Grand Ballroom, • Expansive Garden & Members' Terrace, • Event Spaces, • 14 Boutique Hotel Rooms Defined by connection, it's a place for our guests to work, unwind, celebrate and belong. Where productivity meets party, ideas meet action, and connections aren't incidental—they're inevitable.We're looking for an experienced Restaurant Supervisor to lead the floor within our Bar & Grill. This is a hands-on leadership role for someone who thrives in a busy, premium hospitality environment and takes pride in delivering exceptional guest experiences.Working closely with the Restaurant Manager and senior management team, you'll lead service from the front, support and develop the waiting team, and ensure every guest receives warm, knowledgeable and professional hospitality.We're looking for someone who doesn't just supervise service—they raise the standard of it.Key Responsibilities • Lead the restaurant floor during service, ensuring every shift runs smoothly and efficiently., • Supervise, motivate and support the front of house team, leading by example at all times., • Deliver exceptional guest experiences, resolving feedback and service issues professionally and confidently., • Ensure food and drinks are served to the highest standards of presentation and service., • Coordinate with the kitchen and bar teams to maintain excellent communication and smooth service., • Train, coach and develop waiting staff, helping to build a knowledgeable and high-performing team., • Monitor restaurant presentation, cleanliness and organisation throughout every shift., • Support rota management, team briefings and shift planning alongside the Restaurant Manager., • Ensure all food safety, licensing and health & safety procedures are followed., • Assist in achieving labour, sales and guest satisfaction targets through effective floor management., • Complete opening and closing procedures including cash up What We're Looking For • Previous experience as a Restaurant Supervisor, Senior Waiter/Waitress, Floor Supervisor or similar leadership role within a quality restaurant, premium pub or hotel., • A genuine passion for hospitality and delivering memorable guest experiences., • A confident and approachable leader who enjoys coaching and developing others., • Excellent organisational skills with the ability to stay calm under pressure., • Strong food and beverage knowledge with the confidence to make recommendations and drive sales., • A hands-on approach with a willingness to support every area of the restaurant when required., • Professional presentation and outstanding communication skills., • Must be able to work evenings, weekends and key trading periods. What We Offer • Competitive pay, • Generous tronc, • Staff meals whilst on duty., • Employee discounts across The Royal Bell., • Ongoing training and development., • Clear opportunities for career progression within a growing hospitality business., • The opportunity to play a key role in one of South East London's most exciting hospitality destinations. If you're an experienced hospitality professional ready to take the next step in your career and help shape an exceptional dining experience, we'd love to hear from you.

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  • Plumber
    Plumber
    1 month ago
    £25–£30 hourly
    Full-time
    London

    Immediate start opportunity for a self-employed/subcontractor plumber, offering up to £240 per day, depending on experience, across domestic building sites in South London and Surrey. You will install and maintain first- and second-fix plumbing systems, including hot and cold water pipework, drainage, and service pipework. Responsibilities include: • Installing and routing pipework using hand tools, power tools, and mechanical knowledge., • Reading and interpreting blueprints, technical drawings, and site specifications., • Installing pipes, fittings, and materials in accordance with site safety procedures., • Maintaining accurate records of completed work, materials used, and inspection requirements., • Supporting the installation of MVHR and ASHP systems; experience in these areas is preferred. Requirements: • NVQ Level 2 or Level 3 in Plumbing and Heating, or an equivalent qualification., • Valid CSCS card for site access; a Blue Skilled Worker or Gold Advanced Craft card is preferred., • Proven experience in domestic first- and second-fix plumbing., • Own professional tools and reliable transport for travel between sites., • Good knowledge of plumbing systems, including water supplies, drainage, and leak testing., • Ability to read technical drawings, take accurate measurements, and calculate pipe runs., • Ability to carry out physical work and lift materials safely in a building-site environment.

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  • Production & Warehouse assistant- Fixed term
    Production & Warehouse assistant- Fixed term
    1 month ago
    Full-time
    London

    Job Description Production & Warehouse Assistant Fixed Contract - 6 months September 2026 The business requires an extremely capable, conscientious and multitasking individual to join our team on a fixed contract for 6 months. Based at our design studio in Kennington, this role will report to our Head of buying, supporting our in house production, studio and shop house keeping, and will be required to visit our warehouse fortnightly. This is a very hands-on role, where you will assist in matters related to product preparation, product assembly and boxing PINCH products and shop presentation maintenance. You will need an ability to work actively and collaboratively in a business that moves quickly, and has high expectations of our designs, our products, our service, and our own ability to enjoy the process as we go along. Indicative areas of activity : ● Receive, quality check and record all goods arriving at the studio, including finished products and components. ● Ensure the studio, workshop and storage areas are well organised and maintained. ● Prepare goods for fulfilment and dispatch from the studio, including packing, crating and photographing where required. ● Support with PINCH in-house production and assembly. ● Quality check goods returning to the business and re-box where required. ● Visit our warehouse and suppliers to assist with quality checking and boxing products. ● Attend to shop maintenance, repairs and snags, regular paint and finish repair. ● Print assembly instructions and prepare ancillary items for orders. ● Support the team with shop changeovers, photoshoots and events. ● Provide cover for Office Manager tasks during absence. ● Potential visits to client’s homes to trouble shoot quality issues ● Additional tasks and deliverables as they arise, suited to the business needs, role and responsibility level. Key skills: ● Super organized with an ability to multi task and prioritise ● Practical thinker ● Self starter, taking on areas of responsibility, as well as taking direction from management ● Practical, motivated thinker, with a flexible, hungry approach ● Great eye for detail ● Experienced, safe and confident in a workshop environment ● Physically energetic and willing to get hands dirty with non glam tasks ● Clean and orderly working manner ● Apple Mac proficient ● Good verbal and written communication skills ● Full clean UK driver’s license Expected approach and attitude: ● An appreciation of quality and professionalism, and things done well ● Ability to prioritise and efficiently manage own time and workload ● Professional, enthusiastic attitude, both internally and externally ● Collaborative & supportive to full team (respond positively to team member requests) ● Take ownership and initiative where appropriate ● Upwards managing to line manager ● Engaging with responsibility of issuing high value goods ● Engaging with responsibility of looking after our customers ● Build strong communication via upwards management, and regular team meetings ● Share in team PINCH ambition to be a force for good where possible This is a Mon – Fri 9am – 6pm position based in our Kennington studio, with travel as per business needs. Hours will be expected to be kept flexible at key but rare moments in the calendar.

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