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We are looking for an enthusiastic, creative, and experienced PIZZA and PASTA Chef. The successful candidate must have previous experience working in a busy kitchen. Attention to detail is essential, as is demonstrated culinary knowledge. The ideal candidate will be someone with the creativity and passion to produce memorable dining experiences from fresh ingredients. • Proficiency working with an electric pizza oven • Knowledge of authentic Italian cuisine • Able to work as part of a team delivering consistent service • Preparing pizza from scratch including making and stretching dough. • Maintain high health & safety hygiene standards
Here at PRS Jobs we are currently looking for an enthusiastic and experienced Chef De Partie to join one of our exciting contract with our prestigious client at one of their fine dining restaurant based in Fulham. As Chef De Partie, you will work in close collaboration with the Sous Chef sharing responsibility for leading junior chefs. More about the role: - Producing 80 covers per day approx. - A la carte service - Brigade of 4 chefs plus kitchen porter - Menus changed weekly - Well equipped kitchen from rational ovens, open plan kitchen, ice cream machine, pasta machine etc. - Fulham also have a events space call King Fisher wharf which can cater for events up 150 people - Mixture of hotel, private members club, restaurant, private residents- 65 residents - Open for the public and community Who you are: - Worked in a similar environment before, fine dining experience will be beneficial - Quality driven - Have excellent culinary skills with an attention to detail - A creative thinker with sound knowledge of the latest food trends - Have sound knowledge of hygiene, health and safety requirements - Self-motivated with the ability to work in a high pressure environment
Step into the warm embrace of Harry's and become part of a restaurant that embodies the soul of Italy in every detail. Our menu reflects a rich heritage dating back to the 1930s when Giuseppe Cipriani first established this iconic Venetian institution. Beyond our classics, our menu celebrates the bounty of Italian cuisine with a contemporary twist. From pizzas to pasta dishes showcasing the finest seasonal ingredients, each creation is a tribute to both tradition and innovation. Join us as Commis Chef in continuing the legacy of culinary excellence at Harry's , a place where every meal is not just a dining experience, but a celebration of artistry and tradition.
Drawing inspiration from mid-century Italian elegance, Harry's invites you to step into its welcoming ambiance, where rustic charm merges with culinary excellence amidst rich, dark wood accents and traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, offering an inviting atmosphere that transports guests to the heart of Italy. As we uphold our reputation for authentic cuisine and a warm ambiance, we're seeking a Waiter to join our team through an opportunity that invites you to become part of a restaurant that embodies the essence of Italy in every detail . Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Waiter involves providing a quick, friendly, and professional service at all times. You are able to confidently share your knowledge and recommendations of the menu to our guests and ensure they have the very best Ivy experience when they visit us. About you: You are positive and responsive to our guest’s needs and exceed expectations when it comes to service delivery. You are a team player who delights in being professional and well-mannered with both guests and team members. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. If you think you have what it takes to be a Waiter at Harry’s then please apply now!
Step into the warm embrace of Harry's and become part of a restaurant that embodies the soul of Italy in every detail. Our menu reflects a rich heritage dating back to the 1930s when Giuseppe Cipriani first established this iconic Venetian institution. Beyond our classics, our menu celebrates the bounty of Italian cuisine with a contemporary twist. From pizzas to pasta dishes showcasing the finest seasonal ingredients, each creation is a tribute to both tradition and innovation. Join us as Commis Chef in continuing the legacy of culinary excellence at Harry's , a place where every meal is not just a dining experience, but a celebration of artistry and tradition.
Step into the warm embrace of Harry's and become part of a restaurant that embodies the soul of Italy in every detail. Our menu reflects a rich heritage dating back to the 1930s when Giuseppe Cipriani first established this iconic Venetian institution. Beyond our classics, our menu celebrates the bounty of Italian cuisine with a contemporary twist. From pizzas to pasta dishes showcasing the finest seasonal ingredients, each creation is a tribute to both tradition and innovation. Join us as Commis Chef in continuing the legacy of culinary excellence at Harry's , a place where every meal is not just a dining experience, but a celebration of artistry and tradition.
Drawing inspiration from mid-century Italian elegance, Harry's invites you to step into its welcoming ambiance, where rustic charm merges with culinary excellence amidst rich, dark wood accents and traditional Italian hospitality. Our establishments are sanctuaries of Italian culture, offering an inviting atmosphere that transports guests to the heart of Italy. As we uphold our reputation for authentic cuisine and a warm ambiance, we're seeking a Runner to join our team through an opportunity that invites you to become part of a restaurant that embodies the essence of Italy in every detail . Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Runner includes assisting waiters in taking and relaying orders to the kitchen, keeping tables, chairs and counters clean, preparing new tables ready for service and maintaining mise en plus stations. ** About us**: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences. If you think you have what it takes to be a Runner at Harry’s then please apply now!
About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Summary of the role: We are looking for an experienced Assistant Manager with a passion for great food and service to join our team. As a Shop Assistant Manager you will support the General Manager in the training and development of the team, adhering to health and safety procedures and financials of the site. You will deliver excellent customer service, adopt a 'can do' attitude and have an excellent eye for detail. You will have experience managing a team and keeping your team motivated & happy whilst working in a fast-paced environment. - Engaging customers and exceeding their needs. - Basic cooking/food preparation. - Ensuring health & safety and food safety standards are met. - Opening and closing procedures - Sales and end of day reporting - Stock ordering and management To assist in the smooth and efficient running of day to day operations, including the management of preparation, hygiene and production teams.
Harrys Victoria is currently hiring their opening team for this summer! Step into the warm embrace of Harry's and become part of a restaurant that embodies the soul of Italy in every detail. Our menu reflects a rich heritage dating back to the 1930s when Giuseppe Cipriani first established this iconic Venetian institution. Beyond our classics, our menu celebrates the bounty of Italian cuisine with a contemporary twist. From pizzas to pasta dishes showcasing the finest seasonal ingredients, each creation is a tribute to both tradition and innovation. In order to be considered for the role, we require: Must be available to start on 17th June and complete full 2 weeks of Monday to Friday training (week commencing 17th June and 24th June) Must have valid right to work in UK Must be able to happily commute to Victoria on a daily basics. Available to meet with the recruitment team on Wednesday 15th, 22nd or 29th May at a recruitment venue to be confirmed Would you like to be considered for the team? Please respond interested and a member of the recruitment team will contact you to provide further details.
Harrys Victoria is currently hiring their opening team for this summer! Step into the warm embrace of Harry's and become part of a restaurant that embodies the soul of Italy in every detail. Our menu reflects a rich heritage dating back to the 1930s when Giuseppe Cipriani first established this iconic Venetian institution. Beyond our classics, our menu celebrates the bounty of Italian cuisine with a contemporary twist. From pizzas to pasta dishes showcasing the finest seasonal ingredients, each creation is a tribute to both tradition and innovation. In order to be considered for the role, we require: Must be available to start on 17th June and complete full 2 weeks of Monday to Friday training (week commencing 17th June and 24th June) Must have valid right to work in UK Must be able to happily commute to Victoria on a daily basis Available to meet with the recruitment team on Wednesday 15th, 22nd or 29th May at a recruitment venue to be confirmed Would you like to be considered for the team? Please respond interested and a member of the recruitment team will contact you to provide further details.
FRONT OF HOUSE TEAM MEMBER/COOK. Up to £12p/hour Based in: Chiswick/South Acton We are seeking a reliable and customer-oriented Fast Food Attendant to join our team at Guasa Group. As a Fast Food Attendant, you will play a crucial role in ensuring that our customers have a positive dining experience. If you have excellent time management skills, a passion for food preparation, and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Take customer orders and accurately enter them into the POS system - Prepare and assemble food items according to company recipes and guidelines - Ensure that all food is prepared and served in a timely manner - Maintain cleanliness and sanitation standards in the kitchen and dining areas - Assist with inventory management and restocking supplies as needed - Handle cash transactions and provide accurate change to customers - Address customer inquiries and resolve any issues or complaints promptly - Collaborate with team members to ensure smooth operations during busy periods - Experience: - Previous experience in a fast food or restaurant setting is preferred but not required - Knowledge of basic math skills for cash handling purposes - Familiarity with food safety regulations and procedures is a plus - Ability to work in a fast-paced environment while maintaining attention to detail - Strong communication skills and the ability to work well within a team - If you are looking for an exciting opportunity to contribute to a dynamic team, please submit your application today. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. Join us at Guasa Group as we strive to provide exceptional service to our valued customers
Barista with Waiter/Waitress Experience We are seeking a skilled and enthusiastic Barista with previous experience as a waiter/waitress to join our team. If you are passionate about coffee, have exceptional customer service skills, and thrive in a fast-paced environment, we want to hear from you! Responsibilities: - Prepare and serve a variety of coffee drinks, teas, and other beverages to customers - Take orders, handle cash transactions, and provide excellent customer service - Maintain a clean and organized work area, including restocking supplies and cleaning equipment - Assist with food preparation and serving when needed - Collaborate with team members to ensure smooth operations and customer satisfaction Requirements: - Previous experience as a barista is preferred - Waiter/waitress experience in a restaurant or cafe setting is a strong asset - Excellent knowledge of coffee brewing techniques and espresso-based beverages - Outstanding interpersonal and communication skills - Ability to multitask and work in a fast-paced environment - Strong attention to detail and a focus on quality If you are a dedicated professional with a passion for coffee and hospitality, we invite you to apply for this exciting opportunity. Please submit your resume and a brief cover letter detailing your relevant experience. We look forward to hearing from you! Note: This position may require flexible working hours, including weekends and holidays.
MONDAY DO FRIDAY ROLE COYA is a luxury lifestyle group with two venues in London; Mayfair and Angel Court and global venues across the Middle East, Monte Carlo, Mykonos, Paris, Barcelona and Marbella. Our teams are like family and once you are part of the family, we will want the best for you and will provide you with the opportunity to grow and develop. We thrive on our team members being the best they can and working to their full potential. The open plan kitchen includes a ceviche bar offering a wide range of ceviches and tiraditos; a Josper section featuring a range of meat and fish dishes cooked in the traditional Josper oven and an open grill Robata section serving traditional Peruvian anticuchos. An amazing opportunity is now available as we are looking for passionate & dedicated Commis Chef to join the COYA family. ** As a Commis Chef at COYA you can expect** · Enhanced holiday package - 32 days holiday that include service charge · Long service award · Opportunities to travel and work around the world with COYA · 100s Of high street, leisure & retail discounts · Endless opportunities to grow and develop. We really believe in promoting from within. · Employee Referral Program · Global Dining Discounts with COYA and sister venues · Employee Assistance Program · Generous gift when you become a parent ** The ideal Commis Chef will have:** · Relevant experience in a high-volume, high end kitchen environment and attention to detail · Good attitude and high work ethic · A wish to succeed and push yourself forward within the company If the Commis Chef position sounds like you, please apply and be prepared to tell us why you are perfect for the role
RESTAURANT MANAGER Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! We would like you to be fun, pay attention to detail and solve problems with a smile! We are seeking an experienced and dedicated Restaurant Manager to lead our restaurant operations. The ideal candidate will be responsible for overseeing all aspects of the restaurant, ensuring exceptional customer service, efficient staff management, financial performance, and compliance with health and safety regulations. The Restaurant Manager will play a crucial role in the restaurant's success by creating a positive dining experience for our guests and maintaining the highest standards of quality and service. Key Responsibilities: · Recruit, train, and supervise restaurant staff. · Create and manage work schedules, shift assignments, and performance evaluations. · Ensure exceptional customer service and address customer complaints or concerns. · Monitor customer feedback and make improvements based on it. · Control costs, including food and labour costs, to maximize profitability. · Oversee inventory management, including ordering and stocking supplies. · Monitor food quality and maintain inventory levels. · Ensure that the restaurant complies with health and safety regulations. · Supervise daily operations, including kitchen and dining areas. · Maintain cleanliness and hygiene standards. · Monitor supplier performance and evaluate product quality. · Ensure the restaurant has the necessary licenses and permits. · Foster a positive work environment and motivate staff. · Resolve internal disputes and promote teamwork. Your benefits: · A generous 50% discount at any Urban Greens location. · Enjoy a complimentary meal during your shift. · Uniforms will be provided. · You'll have the benefit of 28 days of annual leave. · Choose between full-time or part-time positions, all with the security of permanent contracts. · Join us to acquire new skills and thrive in your career—endless possibilities for promotions await you. · Competitive salary. · Mainly Monday- Friday. · Quarterly bonus scheme · Great working hours: 08:00-16:00
About Us: Our cafes were born from the love of everything Italian. We love the food, the culture, the people, and the history of Italy. We are located in the heart of London and are known for our artisanal coffee blends, our pastries, sandwiches and salads made freshly on site, and much more. But we’re not just about the coffee and food. We also aim to create a warm and inviting atmosphere where people can relax and enjoy each other’s company, and our cafes are a favourite gathering spot for locals and visitors alike. Job Description: We are seeking a passionate and experienced Store Manager to join our team at ARRO Coffee. As a Store Manager, you will be responsible for daily operations, and lead, motivate and inspire your team. If you have a love for coffee and enjoy creating memorable experiences, we'd love to hear from you! Responsibilities: - Lead motivate and inspire your team making sure each member is fully trained and delivering exceptional customer service. - Work to find solutions. Requirements: - Previous experience as a Store Manager or similar role preferred. - Previous experience as a barista or in a similar customer service role preferred. - Be flexible in your duties and working hours - Knowledge of coffee preparation techniques and espresso equipment. - Excellent communication and interpersonal skills. - Positive and proactive attitude. - Ability to work in a fast-paced environment and multitask effectively. - Attention to detail and a commitment to quality and cleanliness. - Availability to work flexible hours, including mornings, evenings, weekends, and holidays. Benefits : - Competitive salary - Free food and drinks while at work - 50% off food and drinks made in store and 30% off on everything else - Recommend A Friend Scheme, giving you the chance to earn up to £250 - Enrolment on Store Bonus Scheme* - Opportunities for advancement and professional development - Fun and supportive work environment
Position: Waiter/Waitress at The Counter Soho Experience: Minimum of 1 year in a restaurant setting Schedule: 30-45 hours per week Flexible hours Job Description: The Waiter/Waitress is responsible for providing exceptional customer service and ensuring a positive dining experience for restaurant patrons. This role involves taking food and beverage orders, serving meals, and attending to guests' needs throughout their visit. The ideal candidate will have a minimum of 1 year of experience as a waiter/waitress, strong communication skills, and a friendly and professional demeanor. Key Responsibilities: Greet and seat guests in a courteous and welcoming manner. Present menus, answer questions about menu items, and make recommendations based on guests' preferences. Take accurate food and beverage orders and relay them to the kitchen staff promptly. Serve meals and beverages to guests in a timely and efficient manner. Monitor and anticipate guests' needs, replenishing drinks, and clearing dishes as necessary. Handle guest inquiries, concerns, and feedback in a polite and professional manner. Process payments, issue receipts, and maintain accurate records of transactions. Collaborate with kitchen and bar staff to ensure smooth and coordinated service. Qualifications: Minimum of 1 year of experience as a waiter/waitress or in a similar customer service role within a restaurant setting. Strong communication, interpersonal, and multitasking skills. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Positive attitude, team-oriented mindset, and commitment to providing exceptional customer service. Knowledge of food and beverage offerings, menu items, and basic culinary terminology. Availability to work flexible hours, including evenings, weekends, and holidays as required. Reliable, punctual, and able to work independently as well as part of a team.
We are seeking a skilled and experienced CDP. You will be responsible for preparing and cooking Italian cuisine meals in a fast-paced kitchen environment. If you have a passion for culinary arts and enjoy working in a restaurant setting, we would love to hear from you. Working 45/48 hours x week (5 day / 2 days off during the week) ```Responsibilities:``` Run a specific section in the kitchen. Plan and execute menus in collaboration with other colleagues. Ensure adequacy of supplies always. Place orders promptly. Manage ingredients that should be available on a daily basis. Follow the directions of the executive. ```Skills:``` Strong knowledge of food safety practices Experience working in a kitchen or restaurant environment Culinary skills and ability to follow recipes accurately Proficient in food preparation techniques Ability to work well under pressure in a fast-paced environment Excellent attention to detail and organisational skills Team player with good communication skills ```Other Benefits``` Performance related bonus 28 days paid holiday (per year) 2-weeks holidays in August 1-week holidays in January 1-week holidays starting on Easter Monday Closed on Monday including Monday Bank Holiday Pension plan Structured training program for all new employees Annual staff event Job Type: Full-time Salary: £17.00 per hour Expected hours: 45 – 48 per week Supplemental pay types: Performance bonus Tips
Fantastic opportunity to join our dynamic hairdressing team. We are looking to hire a passionate, experienced and friendly senior stylist/colourist / cut/ blow-dry to join our team. As a Senior Stylist & Colourist you will be Responsible for: Delivering exceptional treatments and ‘five-star’ client care to all our guests Keeping abreast of the latest trends and innovations in the hairdressing industry Developing a detailed knowledge of all our services and products; keeping up to date with promotions. Meeting and greeting clients, ensuring that the service they receive and their experience of the salon is outstanding
We are seeking a skilled and customer-oriented Server to join our client, a well established Italian restaurant in Kensington and Chelsea. As a Server, you will play a crucial role in providing exceptional dining experiences for our guests. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Working 45/48 hours x week (5 day / 2 days off during the week) Duties: - Greet guests and escort them to their tables - Present menus and provide detailed information about our food and beverage offerings - Take accurate food and drink orders from guests - Deliver food and beverages to tables in a timely manner - Ensure guest satisfaction by checking on them throughout their meal - Upsell additional items, such as desserts or specialty drinks, to enhance the dining experience - Process payments and provide accurate change - Maintain cleanliness and organization of the dining area - Collaborate with kitchen staff to ensure timely delivery of orders - Adhere to all food safety and sanitation regulations Benefits: Performance related bonus 28 days paid holiday (per year) 2-weeks holidays in August 1-week holidays in January 1-week holidays starting on Easter Monday Closed on Monday including Monday Bank Holiday Pension plan Structured training program for all new employees Annual staff event If you are passionate about delivering exceptional guest service and thrive in a dynamic restaurant environment, we encourage you to apply for this position.
HEAD WAITER/WAITRESS- NEW OPENING - NEW PROJECTS & OPENINGS Salary - up to £16.50 ph Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant JKS Restaurants are seeking a Head Waiter/Waitress to join their exciting new opening in Mayfair. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Head Waiter/Waitress looking for a new role in an award winning, critically acclaimed group. The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group. The Position The ideal Head Waiter/Waitress will have: Previous experience as a Waiter/Waitress in a high-end, fine dining restaurant (Michelin and Indian Cuisine experience is a bonus) Passion for delivering exceptional guest experience A keen interest in Indian cuisine, with a desire to learn and develop with us Excellent attention to detail and a highly personable nature.
Square Tavern is on the lookout for a Cook to join our growing city pub . Working at Square Tavern you will be cooking food using the best produce and suppliers. Duties: - Prepare and cook food items according to recipes and quality standards - Assist in the development and implementation of new menu items - Ensure proper food handling and storage procedures are followed - Maintain a clean and organised kitchen environment - Collaborate with the kitchen team to ensure timely and efficient meal preparation - Monitor food inventory and order supplies as needed - Adhere to all food safety regulations and guidelines Skills: - Proven experience as a cook in a restaurant or similar setting - Knowledge of food preparation techniques and culinary terminology - Strong understanding of food safety practices - Ability to work in a fast-paced environment while maintaining attention to detail - Excellent communication and teamwork skills - Ability to follow recipes accurately and adapt as needed This position offers an opportunity to work in a dynamic and fast-paced environment. If you have a passion for food preparation and enjoy creating delicious foods, we would love to hear from you. Apply now to join our team!
We are looking for a dedicated Office Manager/Assistant Manager to bring their hospitality expertise to our Italian Deli experience. This full-time, on-site position offers an immediate start and plays a critical role in supporting the operations of our dynamic and bustling deli. Key Responsibilities: Conduct detailed market and Google research to enhance our offerings. Manage email correspondence efficiently. Engage directly with customers to ensure a delightful dining experience. Develop and implement promotional activities to boost our visibility and attract more diners. Handle financial tasks using QuickBooks with high proficiency. Expertly use Microsoft Excel and other Office software to streamline operations. Ideal Candidate Profile: Strong background in hospitality, preferably in food and beverage settings. Proven experience as a self-starter with a positive and energetic approach. Excellent command of the English language. Outstanding organizational and communication skills. Additional Information: This is an in-office role at our Deli location. Not eligible for remote work. We Offer: A central role in a family-owned environment. The opportunity to work closely with a team that values tradition and innovation. Paid holidays 20% Discount on our products Apply Now!
Vinoteca is a small independent group of five wine bars across London. Each site serves high-quality wine and carefully sourced, fresh, seasonal food at a reasonable price. When you join, you will have access to a generous package of benefits, including: 30% discount on food & drink for up to 4 people. 20% off wine in our wine shop. Staff drink after shift. The possibility of WSET wine courses for those who pass the probation period. Local & International WINE TRIPS for both FOH & BOH staff. Weekly Supplier training Staff meals on duty Weekly wine training Genuine opportunities for promotion as we grow, our main focus is to promote from within Job details: Salary - Up to 44000 Location – Chiswick Start – Immediately
This position presents a rewarding challenge for individuals equipped with a diverse skill set, including exceptional communication and interpersonal abilities, prompt problem-solving acumen, and a relentless attention to detail. If you are driven by efficiency, thrive in a fast-paced environment and can manage intricate scheduling logistics while fostering positive relationships, this opportunity is tailor-made for you. Job Responsibilities ● Coordinate repair appointments, allocating appropriate time slots based on technician availability, and customer requirements. ● Develop and maintain repair schedules, ensuring efficient utilization of technicians and meeting customer expectations. ● Continuously monitor and update schedules to accommodate urgent repairs or changes in priorities. ● Assign bookings to technicians based on their skills, expertise, and workload capacity. ● Optimize technician schedules to maximize productivity and minimize idle time. ● Ensure appropriate distribution of workloads among technicians, considering their skill levels and workload balance. ● Work with the parts advisor to monitor and manage inventory of parts and accessories required for repairs. ● Coordinate with the procurement team to replenish stock as needed, minimizing delays in repair due to parts unavailability. ● Communicate with customers to schedule repair appointments, provide updates on repair progress, and address any inquiries or concerns. ● Ensure clear and timely communication regarding repair timelines, cost estimates, and any additional services required. ● Provide exceptional customer service, ensuring a positive experience throughout the repair process. ● Continuously assess repair processes and workflows, identifying opportunities for improvement and efficiency gains. ● Collaborate with the management team to implement changes and streamline repair operations. ● Analyze data and metrics to measure performance and identify areas for optimization. ● Collect and analyze data related to repair operations, such as repair times, technician productivity, and customer satisfaction. ● Generate reports and insights to identify trends, measure key performance indicators, and provide recommendations for improvement. ● Maintain accurate records of repair activities, including repair tickets, customer information, and inventory usage. Qualifications and Skills: ● Proven experience in scheduling, planning, or operations management, preferably in a mobile repair or similar technical environment. ● Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. ● Excellent communication and interpersonal skills, with the ability to interact effectively with technicians, customers, and other stakeholders. ● Proficiency in using scheduling software, inventory management systems, and MS Office applications. ● Analytical mindset with the ability to analyze data, generate reports, and make data-driven recommendations. ● Attention to detail and accuracy in maintaining records and documentation. ● Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.