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Salary - £30,000 Hybrid working after training Some of the duties will include: Handle and resolve disputes received by the scheme Provide advice to members and tenants over the phone and via email Liaising between letting and estate agents, as well as tenants and landlords Respond to all

This is an exciting opportunity to join a dynamic, creative technology business in their Financial Planning & Analysis team.The role sits at the heart of the organisation, working closely with senior leadership and department heads, offering true business partnering while shaping forward-lookin

Contribute to the Digital Activation Team, a key component of the Digital function responsible for delivering digital solutions to our client. Digital Media Manager (Paid Media). The Digital Media Manager will handle day-to-day operations with our media agency, collaborate directly with media partne

Finance Director - Creative Agency. Our client is looking for a talented Finance Director to join their team and quickly become pivotal in driving the business forward, understanding priorities and implementing change in support of these. Provide strategic leadership across all financial functions,

Handle Recruitment are representing a leading UK charity that are on the lookout for a forward thinking and hands on Head of Marketing and Communications to join their team. To lead and deliver strategic marketing and communications across all platforms, enhancing awareness of the charity and engagi

Prioritise, monitor and respond to leads and enquiries. Handle tech contracts and basic troubleshooting. Coordinating diaries and appointments.

Must have experience working within the NHS and dealing with sickness absences.Solid experience of managing sickness absence and broader ER caseloads in fast-paced, unionised settings.Strong communication skills with the ability to handle sensitive issues with empathy and professionalism.Confidence

Handle payroll queries and discrepancies. Maintain payroll records and ensure compliance with statutory requirements. Knowledge of payroll and pension systems.

I am currently working with a well established firm looking to expand their Residential Property team and bring in 2 new solicitors to their department based in Bromley. My client is looking for someone to come in and handle a full caseload of residential property matters including; first time buyer

We're seeking a proactive Technical Sales Coordinator to bridge the gap between sales, engineering, service teams, and customers for a global leader in advanced medical technology. You'll handle client queries, support product demonstrations, update CRM system, generate sales reports, and provide te

This varied and interesting role will see you taking a high degree of ownership for your audits and you will be expected to be able to handle yourself when dealing with a senior audience as well as with global stakeholders as you will form part of a wide international team. A leading London based i

We're working with a global entertainment provider, seeking a CRM Specialist to join their EMEA Marketing Operations team in London.This role sits at the heart of lifecycle marketing efforts, executing campaigns, running experiments, and optimising user messaging across a variety of channels.This is

As a Customer Sales Advisor, your primary objectives will be to guarantee an excellent level of service to Access customers and achieve the highest level of sales for the company. Sales Enquiries: Effectively handle sales inquiries, providing advice, and promoting available services. Target Achievem

You will work as part of the London Healthcare & Sports team and will both handle your own matters under supervision and support other senior lawyers to progress each file from receipt of papers from the insurer client to resolution of the claim. Delivery of agreed performance targets and quality st

Financial Planning Administrator - London Our client is looking for an IFA Administrator to join their busy team in London. The role will require excellent planning and organisation skills, a professional pleasant telephone manner and good administration skills to deliver a true client centric experience, building up relationships where appropriate. Responsibilities • Administer client onboarding, including the preparation and issuance of letters of authority, • Verify and organise policy information received from providers, creating client summaries, • Compile necessary data/documents for report writing and assist in the report generation process, • Process new business items while following compliance requirements, • Manage adviser fees and handle fund switches and investment/disinvestment requests, • Supervise pension/investment transfers, aligning with client recommendation reports, • Process life cover applications and maintain updated client data in relevant systems, • Coordinate client review meeting preparations and oversee follow-ups, • Assist in generating client investment progress reports, • Uphold the highest standards of client service throughout all interactions Experience • Excellent attention to detail, • Confident and competent communication skills – verbal and written, • Strong software skills with proficiency in MS Word, Excel, and Outlook, • Focus on delivering high-quality client service, • Be able to demonstrate initiative and curiosity, • Ability to work under pressure and handle multiple tasks effectively, • Capable of building effective external relationships

Job title: Chief of Staff to Ultra High Net Worth Individual Job type: Permanent Location: London Salary: £85,000 - £90,000 We are seeking an experienced, highly organised, and proactive Chief of Staff to join a prestigious family office supporting an Ultra High Net Worth Individual. The ideal candidate will be a Russian speaker and possess a dynamic, discreet, and solution-driven approach to managing a diverse range of responsibilities. This is a unique opportunity to support a high-profile family office in a fast-paced and demanding environment. Main Responsibilities: • Serve as the main point of contact between the principal and their businesses, including secretarial and administrative duties., • Coordinate and collaborate with a wide range of advisors, including business, tax, legal, and medical professionals., • Oversee and manage all household staff in the UK, including staff rotas, weekly meetings, task allocation, and adherence to procedures., • Lead recruitment efforts for household and office staff., • Handle all financial aspects of the private office, including weekly financial reporting, payroll, expense management, tax filing, and insurance reviews., • Oversee all legal matters, including contracts, employment agreements, NDAs, and liaising with lawyers to ensure compliance and operational effectiveness., • Manage the family office's asset portfolio, including artwork and property rentals, ensuring smooth logistics and inventory management., • Maintain strict financial policies and procedures, ensuring all staff adhere to company financial practices., • Open to International travelling Skills & Experience: • At least 5 years of experience in a similar high-level role, • Excellent organisational and time-management skills, with the ability to prioritise and manage multiple tasks effectively, • A solution-oriented mindset, always proactive and willing to take on any challenge, • A proactive, ‘can-do’ attitude with the flexibility to deal with changing priorities, • A strong communicator who is able to work effectively with senior-level professionals and household staff alike, • A hands-on approach to problem-solving and managing day-to-day operations, • Ability to handle sensitive matters with the utmost discretion and professionalism, • Fluency in Russian is preferred for this role

A core pillar of the client’s technology strategy is to provide strong and scalable foundations. Leveraging cloud, they create and manage platforms servicing our internal stakeholders with a customer-first mindset. They enable and empower teams to become self-sufficient while providing guardrails to protect the organisation. The Program Manager will be responsible for managing a group of interconnected, cross-functional projects to achieve the long-term Infrastructure Transformation goals. This is a key strategic area for the organisation and the leader for this program must be able to build on the momentum. This role will lead the Infrastructure team through the management of their Cloud Infrastructure Initiatives Portfolio. This includes managing current initiatives as well as defining the vision for our program execution. This is a key leadership role that will work closely with Technology Directors as well as with cross-functional business partners, vendors, retail operations & technology. The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organisations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, invent and simplify processes, and simultaneously support multiple projects impacting a growing global organisation. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus technical constraints. Maturity, curiosity, creative problem-solving, and team leadership are all essential to success in this role. Key Responsibilities Program Management: • Oversee large, complex cross-functional initiatives through the project life cycle, • Work closely with initiative sponsors and stakeholders to understand the functional strategy, define scope and deliverables, and ensure funding and staffing are planned and available to meet program delivery goals, • Develop business and technical project plans and ensure that all initiatives within the portfolio are executed on scope, on schedule and on budget, and within the organisation’s best practices and standards, • Provide program updates and communicate effectively to the sponsors and stakeholders, • Monitor and manage program Opex and Capex budgets and constraints, • Serve as a trusted advisor to Cloud Infrastructure CoEs, Project Sponsors and Key Stakeholders regarding project issues, options and opportunities and product capabilities, • Drive program progression through exceptional user engagement, crisp communications designed with the user in mind, tight planning and delivery, and follow-through on commitments. Cloud Infrastructure Technology Capabilities Management/Thought Leadership: • Display a comprehensive understanding of the organisation’s overall suite of services, operating platform(s), business strategy and priorities by identifying gaps, driving change, and influencing project-related decisions to achieve project goals and delivery of desired results Risk Management & Analysis: • Mitigate risks, resolve issues, and manage resources to successfully meet program goals and deliverables, • Ensure initiatives are effectively managed by Project Leads; assist in the resolution of the critical issues that may derail a program, provide solutions, • Ensure all potential risks (Data Management, Systems Risk, Web/Internet Security, etc.) are identified and all impacted stakeholders engaged Leadership/People Management: • Coach Project Managers, Business Analysts, and project team participants to build and develop a strong cross-functional team, • Set clear expectations and hold people accountable, • Manage resources across projects, • Manage external vendors and hold accountable Required Skills & Experience: • 10+ years of related work experience, with direct work experience across a variety of Cloud Infrastructure disciplines to support a strong foundational knowledge of technology best practices, regulatory processes, • 8+ years of relevant program management experience; with at least 5+ years directly managing projects/products using Agile methodologies, • Experience working through various Cloud Infrastructure system architectures (preference for those with specifically AWS/Azure, Infrastructure as Code/CI/CD, Networking, operating systems) to influence solutions to solve customer problems, • Experience in managing programs in highly dynamic, global organisations; with a preference for those with experience in retail or similar industry with blended and distributed workforce (i.e. mix of salary, hourly, contingent workers), • Experience with translating business activities into operational processes, • Proven experience managing all aspects of the software delivery lifecycle, • Demonstrated experience in creating/managing portfolios, • Experience managing multi-million-dollar budgets, • Demonstrated understanding of project management principles, tools and techniques including business case development, ROI analysis, planning and issues management, • Takes ownership and follows through on tasks; drives decisions; results-oriented, • Flexible and able to handle multiple priorities, • Creative, innovative thinking, intellectual curiosity, • Problem-solving and sound judgment, • Strong organisational and time management skills; ability to multi-task, • Strong attention to detail, • Excellent verbal and written communication & presentation skills with all audiences, • Strong interpersonal skills with proven leadership, • Strategic thinker, • Technology Evangelist, • Acts with speed, simplicity and decisiveness Must Haves: • Proven work ethic with the utmost integrity, • Self-awareness, with a desire for constant self-improvement (goal-oriented), • Entrepreneurial spirit and an egoless nature, • Self-motivated, passionate, empathetic, approachable, • Actively live and breathe the organisation’s culture and lifestyle, • Outgoing, energetic, upbeat and fun!, • Strong interpersonal skills, • Demonstrated willingness to be flexible and adaptable to changing priorities, • Desire to excel and succeed If you are interested in this role, please apply today!

The Role The Design Manager will be responsible for coordinating the design elements and interfaces of all aspects of a project ensuring the quality of the design and monitoring the delivery of the project. The role will report to the Construction Director and be responsible for the Daily Design Management, as well as the daily management of the Design Consultants. This position will liaise between the Client, Design Consultants and the project staff for design matters, as well as liaising with the Site Manager for the development of design package and procurement strategies. The ideal candidate will be diploma/degree qualified in Engineering with a minimum of 5 years’ experience Principle Duties & Accountabilities • Develop innovative design solutions to client's briefs and contractor’s proposals whilst controlling the professional team and subcontractors;, • Thoroughly appraise tender documentation when received to identify risk, opportunity, insufficient information, inadequate or incorrect design;, • Develop relationships with clients from concept stage onwards; manage expectations of the project through regular communication and discussions regarding requirements and specifications;, • Manage the relationship for the whole project team - with the client, subcontractors and professional team and resolve any queries;, • Review the design on an ongoing basis, identify potential interface problems & practicalities in construction, and resolve with the design team and specialist subcontractors where appropriate;, • Represent the company on D&B matters, including attending meetings with potential clients and representatives, and maintain the corporate image, • Keep abreast of current developments within the industry and identify need for changes in current practice. Knowledge/Skills/Qualifications • Design / Engineering / Construction degree/diploma, • Minimum 5 years residential / mixed development construction experience, preferably in a Main Contractor entity, • Thorough knowledge of computer and database applications such as Windows, Word, Excel, Access, PowerPoint, Microsoft Project/Powerproject etc., • Thorough understanding of the construction industry and broad understanding of regulatory requirements., • Excellent ability to analyse and interpret contractual documents., • Proven excellent analytical and organisational skills., • Strong self-confidence, good judgment, and the ability to make sound decisions required., • Must commit to maintain strict confidence regarding any sensitive information she/he may have to handle., • Superior oral and written communication and interpersonal and negotiation skills required., • Flexibility and ability to adapt to a changing environment are essential. Location: London

Kind World Collective is recruiting on this role for LightEn Project Manager, Content Role Overview We are seeking an experienced project manager to provide administration and design support for content projects at LightEn, including the Library of Light and the Theosophical Society library. As an expanding global foundation, this is a new role that will support the Chief Content Officer (CCO) in the development of content that puts experience first. We anticipate launching our new website by 2026, and this role will be instrumental to the provision of new content creation, with primary focus on our physical and digital libraries. This is a hybrid role, based in the Hampstead area of London, requiring a minimum of two days per week onsite. In addition to supporting the CCO, the Project Manager, Content, will regularly coordinate with the Project Manager for our publishing arm, the Theological Society Library Curator, and the in-house legal team on many aspects of their work. Library of Light The Library of Light serves to create opportunities for understanding and experiencing embodied wisdom. The curation of our content represents a diversity of traditions, approaches, and practices, and it also reflects the unfolding paths of our team and community. We make all LightEn content freely available, and are working behind the scenes to offer as many full texts of the books as possible. Along with our new website, we will be relaunching the Library of Light in 2026. From audio and digital books to meditations, sound, and movement practices (and more), the intention is to relaunch the library with a creative and unique focus on the experience and application of transformative wisdom teachings. The project manager will be instrumental to the co-creation and delivery of this emerging offering. Theosophical Society Library In 2023, LightEn commenced a project to conserve and digitise the library of the Theosophical Society in England & Wales (TSE), of which we have become the custodian. The earliest library of the Theosophical Society in England was formed in July 1888 and the current collection is one of the most significant offerings on Theosophy and related esoteric currents. Digitisation of a significant portion of the 6,500+ items is well underway, with a view to enabling anyone in the world to access this unique and vast resource. The project manager will be responsible for the ongoing maintenance of this historic resource, and in coordination with the TS Library Curator, will help to design and create content that illuminates the wisdom contained within. Overview of responsibilities Job responsibilities include, but are not limited to: Design & content creation • Create and/or oversee the creation of audiobooks, digital assets & publications (such as PDFs and epubs) for the Library of Light and the Theosophical Society library., • Steward the full digitisation process of hard copies of works into a newly created digital publication; from image capture through to final design layout and proofing., • In coordination with LightEn’s publishing arm, ensure the new translation of works for digital publication, and the transformation and improvement of existing digital assets that are out of copyright., • Design & implement images and relevant media for our Library of Light as it evolves, maintaining the standards of our branding guidelines., • Design physical & digital signage for our libraries, presentations, booklets and any other materials required across LightEn., • Project management & administration. Library of Light • Organise all content assets and administrative materials in our shared drives., • Steward relevant content creation process, following all steps of the process to ensure quality control and relevant team member input., • Steward the in-house editing process of Library of Light summaries, ensuring version accuracy, and integrating relevant inputs., • Update the website, in coordination with our web developer, adding new materials accordingly, ensuring all texts are thoroughly proofed and digital assets are in suitable formats., • Support ad hoc projects for the Library of Light, such as our recent collaboration with Give-a-Book in prisons., • Coordinate with the legal team to support in-house copyright research and efforts for content acquisition; monitor copyright status for our LoL works and advise of any issues or opportunities., • Provide support on additional projects as needed and handle ad hoc administrative needs as they arise. Theosophical Society Library • Maintain the Integrated Library System (ILS) in coordination with the TS Library Curator., • Oversee copyright tracking for all resources in the Theosophical Society library’s ILS, ensuring ongoing digitisation is carried out in compliance with relevant copyright laws., • Maintain the preservation of the physical library space, ensuring resources remain properly catalogued, organised, and accessible. Skills & Qualities • Highly organised with at least 5 years of project management experience., • Elite attention to detail and strong written communication skills; ideally with experience in editing and/or proofreading., • Experience working with Integrated Library Systems (ILS), or similar information dissemination database system is desirable, but otherwise, adaptability to learn. Familiarisation with digitisation processes is also desirable., • Extensive experience using Microsoft Office & Adobe tools (InDesign, Acrobat, Photoshop, Word, Excel) or equivalents., • Ability to perform technical tasks with direction, such as website maintenance., • Creative and open-minded. Reliable, proactive, and able to work independently., • Ability to thrive within a fluid, start-up environment., • Authentic resonance with LightEn’s mission and vision.

Role Profile We’re seeking a proactive and detail-oriented Salesforce Administrator with proven Executive Assistant (EA) or Personal Assistant (PA) experience to join a dynamic, fast-paced business. This hybrid role is perfect for someone who enjoys hands-on Salesforce system administration while also providing high-level executive support to senior leadership. You’ll be responsible for ensuring smooth Salesforce operations, optimising workflows, supporting reporting needs, and serving as a go-to resource for system queries. At the same time, you’ll provide top-tier executive support, managing complex schedules, communications, and confidential information. Role Responsibilities Salesforce Administration: • Serve as the primary Salesforce system administrator for the organisation., • Maintain and customise Salesforce, including user account management, data integrity, workflows, reports, dashboards, and automation., • Troubleshoot system issues and provide user support and training., • Collaborate with leadership to enhance Salesforce functionality and integrate tools to meet business needs., • Provide high-level EA support to senior executives, including diary management, travel arrangements, and meeting coordination., • Prepare board-level documentation, presentations, and reports., • Act as a key liaison between executives, stakeholders, and internal teams., • Handle confidential information with discretion and professionalism., • Support event planning, project coordination, and office administration as needed. About You • Proven experience as a Salesforce Administrator (Salesforce Administrator certification preferred)., • Strong background as an Executive Assistant or PA, ideally supporting C-suite or senior leaders., • Exceptional organisational skills, attention to detail, and ability to prioritise in a fast-paced environment., • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and experience creating reports and presentations., • Excellent interpersonal and communication skills, both written and verbal., • Comfortable managing sensitive information and complex schedules., • Proactive problem solver, with a can-do attitude and a focus on delivering results. Why Apply? This is a unique opportunity to combine technical Salesforce expertise with strategic executive support in a highly visible role. You’ll join a forward-thinking organisation where you can influence process improvements, optimise systems, and become a trusted partner to leadership. If you’re an organised, tech-savvy professional who thrives on variety, we’d love to hear from you.

Senior Talent Advisor • Permanent position, • In-Office position About LevelUP HCS: LevelUP HCS provides Recruiting Consulting Services and Strategic Solutions that positions Companies to Confidently Scale. Our experienced experts mesh appreciation of the human dynamic with recruitment goals, corporate considerations and compliance requirements. We custom design and institute a scalable, seamless recruitment process that is fully integrated end-to-end for each client. We are the first to deliver a recruitment solution that marries subject matter expert (SME) recruiters and management consulting to deliver high quality hires at low cost. We offer flexible solutions, including teams of on- or off-site dedicated recruiters. Duties and Responsibilities Sourcing and recruiting ▪ Leverage online recruiting resources, in-house applicant tracking system, and internal/external networks to identify and source qualified candidates. ▪ Develop and maintain a network or contacts to help identify and source qualified candidates. ▪ Proactively recruit, qualify, and identify candidates for all open positions, including development of minimum and preferred candidate qualifications. ▪ Review resumes and credentials for appropriateness of skills, experience, and knowledge in relation to position requirements. ▪ Uses effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form. ▪ Develops an effective pipeline of key talent potentially available for immediate hire as succession planning needs dictate. ▪ Develops, facilitates, and implements all recruitment policies and procedures, including all phases of the recruitment process. Relationship Management ▪ Confer with senior leadership to identify personnel needs, workforce planning strategies, and search assignments. ▪ Visits all hiring manager departments to develop a thorough understanding of the department culture and uses that understanding to help candidates fully understand the opportunity. ▪ Initiates and maintains excellent working relations within the client’s Human Resources Organization ▪ Mentor and coach junior recruiters and sources to meet the company’s talent acquisition needs, including proactive talent sourcing, talent assessment, hiring processes, recruiting operations. Process Management ▪ Manages and coordinates communications with candidates and vendors. ▪ Develop complete and detailed job descriptions ensuring an understanding of job duties responsibilities and business requirements. ▪ Interviews all candidates presented for detailed interviewing by hiring managers and includes the use of face-to-face behavioral-based interviewing methodologies. ▪ Coordinate the scheduling and logistics of all interviews with recruiting coordinator. ▪ Organized, leads, and documents post-interview debrief/feedback and post-mortems with interview teams and candidates. ▪ Manages the presentation, selection, offer, negotiation, closing, and administrative components involved in full lifecycle recruiting. ▪ Conducts follow-up calls and quality-improvement studies with hiring managers and new hires. ▪ Maintain accurate and well-ordered documentation on all candidates, searches, hiring managers interactions, and other recruiting activities to ensure a safe and thorough audit if required. ▪ Extends offers of employment to selected candidates under the direction of the hiring managers and within the guidelines of client’s compensation policy. Management and training ▪ Uses effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form, and timeliness. ▪ Works cooperatively with all members of the staffing team to develop and implements staffing plans and activities. ▪ Train and educate managers on recruitment process. ▪ Provide training and communication awareness. ▪ Compliance & regulatory adherence reporting/market intel. Reporting/Market Intel ▪ Stays informed of trends and innovative recruiting techniques to be competitive in state-of-the art recruiting practices. ▪ Utilise internal HR recruitment system to capture all recruitment metrics and trends. ▪ Ensure data quality for all recruitment reports. ▪ Assist in preparation of QBR. Administrative ▪ Performs other related and ad-hoc duties and projects as assigned. Required Skills and Attributes ▪ Knowledge and extensive past use of a server-based applicant tracking system. ▪ Excellent prioritization, writing, and oral communication skills are required. Banking ▪ Ability to develop business cases and service requirements, while creating and managing strategic alliances. ▪ Ability to handle sensitive and confidential information appropriately. ▪ Ability to exercise sound discretion and independent judgment. ▪ Strong work ethic, communication, and client orientation skills ▪ Must have the ability to quickly learn systems, processes, and procedures. ▪ Must be able to quickly assimilate technical information and build solutions to the optimal balance of meeting business needs, beating competitors, and operating within financial resource constraints. ▪ Ability to effectively work in a fast paced, detail oriented and deadline focused environment. ▪ Advanced knowledge using Microsoft Excel, Word, and PowerPoint. ▪ Strong project management skills. Education and Work Experience ▪ Previous experience recruiting within Financial Services and Investment ▪ A Bachelor’s degree and 8+ years managing full lifecycle recruiting either as a Corporate Recruiter, or an Onsite Recruitment Consultant. ▪ 8+ years in a Talent Advisory or Senior level Recruitment position.

Alexander Lloyd is delighted to be exclusively partnering with a global SME, on the recruitment of an HR Manager. As the Global HR Manager, you will be instrumental in overseeing all aspects of HR across their diverse global operations. You will be a key player in developing and implementing HR strategies that align with their business objectives, fostering a positive and productive work environment and supporting their employees worldwide. Duties: • HR Strategy & Global Operations – Lead the creation and execution of international human resources strategies, aligning internal practices with best practices., • Employee Lifecycle Management – Manage all phases of the employee experience, from talent acquisition and onboarding to performance oversight and employee relations, for a globally distributed team., • Driving Performance Culture – Establish and maintain systems for setting objectives, evaluating performance, and fostering employee development to support a high-performance work environment., • HR Technology & Analytics – Leverage HR software tools, particularly BambooHR, to handle workforce data, create actionable reports, and optimize HR processes for efficiency., • Regulatory Compliance – Ensure adherence to employment legislation and labor standards across all countries of operation, mitigating risk and maintaining organisational integrity., • Workplace Culture & Retention – Design and roll out initiatives that strengthen employee morale, promote engagement, and support long-term team retention across regions., • Strategic HR Partnership – Act as a trusted advisor to leadership and staff, offering guidance on HR-related challenges, policy interpretation, and workforce planning., • Global Payroll Coordination – Work closely with finance and regional stakeholders to manage payroll operations across multiple countries, ensuring compliance with local requirements and timely execution. Skills/Qualifications: • Proven experience as an HR Manager, ideally with a global remit., • A strong understanding of HR principles, best practices, and current employment legislation., • Demonstrable experience in people operations, including recruitment, employee relations, and performance management., • Experience with and a decent understanding of payroll processes, including international payroll considerations., • Expert-level proficiency in BambooHR is essential. Please quote 51672 when calling Martin at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

Are you looking to be part of an incredible team that puts its customers first? Are you someone who can multi-task, have good computer skills and a confident telephone manner? If yes, then you could be well-suited to the Administration Assistant role with us. We are looking for a Part-time Administration Assistant who is passionate about delivering great service & who can go out of the way to help us create a vibrant, happy environment. About the Role As an Administration Assistant, you’ll carry out a range of responsibilities to help us deliver the quality service and products to our customers. In this varied role, we’ll need you to answer the phone, and emails, handle our files and support our managers. You’ll also meet and greet visitors, engage with customers, and oversee the administration across all departments. You will need to be confident using excel and data inputting tasks with a keen attention to detail. Salary & Working Hours: • Basic Pay starting from £25,000 (pro-rata). Depending on experience, • Administration, including invoicing, purchase order uploading, shipping pricing and export documentation., • Document management., • Managing inbound phone calls effectively, • Well organised and systematic approach, • Good MS Office skills, including Word, Excel, • Experience in businesses that handle physical goods. It’s important that you’re a people person and can take a genuine interest in customers and what they are looking to buy, you will also be very organised and like working in an office environment. needs. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. Personal Skills: • Upbeat and outgoing personality, • Attention to detail., • Good interpersonal skills, • Confidence, • Self-motivation If this role is of interest and you would like to learn more, please attach your CV to the link provided and we will be in direct contact.

Alexander Lloyd is delighted to be exclusively partnering with a well-known organisation, on the recruitment of an Employee Relations Specialist. You’ll play a key role in shaping a workplace culture that is fair, supportive, and high performing. Acting as a trusted advisor to managers and leaders, you’ll guide them through sensitive people matters while ensuring best practice and compliance with employment law. This is a fantastic opportunity for someone who thrives on building relationships, solving complex challenges, and influencing positive change. Duties: • Take ownership of a wide range of employee relations cases, including disciplinary matters, performance management, grievances, attendance concerns, and exit processes for involuntary leavers., • Partner closely with managers and leaders as a go-to expert, providing clear, practical advice that resolves issues effectively and constructively., • Stay current on employment legislation and HR practices, ensuring guidance is legally sound and aligned with company policies., • Support strategic HR projects, including TUPE and redundancy processes, using data insights to spot trends and deliver outcomes that are consistent, efficient, and people focused., • Equip managers with the tools and confidence to lead employee meetings professionally, from preparation through to conclusion., • Champion a positive employee relations culture by designing and delivering initiatives and training that foster fairness, respect, and consistency across the business., • Provide additional support across the ER and wider HR team during peak periods and contribute to cross-functional projects., • Collaborate with the ER Lead to review and manage cases that could involve regulatory or conduct-related risks. Skills/Qualifications: • Solid background in Human Resources with a strong emphasis on employee relations, HR policies and processes, and providing coaching support to managers., • In-depth understanding of HR procedures, employment legislation, and workforce change processes, including TUPE, mergers & acquisitions, and collective consultation., • Experience operating within complex, large-scale organisations., • Trusted to handle sensitive issues with discretion and maintain strict confidentiality at all times., • Strong problem-solving and critical thinking abilities, with the capability to work independently and effectively within a remote/virtual setting. Please quote 51786 when calling Martin at Alexander Lloyd or email them at . This is only one of many vacancies we are handling, Alexander Lloyd Human Resources Recruitment Solutions is the leading recruiter for HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities across Surrey, Sussex, Kent and London. Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role.

INTERIM HR and Payroll Co-Ordinator (6-MONTH CONTRACT) PREMIUM. IMMERSIVE. VIBRANT. FAST-PACED. SOCIAL What’s in it for you? • Salary up to £40k pro rata (depending on experience), • 6-month interim contract, • 4 days in the office (central London) + 1 day WFH, • Unlimited venue access, • Wagestream for flexible pay access, • 24/7 Employee Assistance Programme, • Pension scheme Who are they? A premium hospitality and entertainment group creating fun, memorable experiences. With a fast-paced, people-focused culture, it’s a place where energy, creativity, and teamwork drive everything they do. What you’ll be doing? You’ll be supporting the people team across multiple sites, managing day-to-day HR operations and payroll admin while helping to keep things running smoothly. • Be the first point of contact for HR queries, managing the HR inbox for multiple sites, circa 800 employees, • Support with payroll admin, ensuring accuracy and timely processing (knowledge of Fourth payroll is essential), • Handle basic employee relations queries and escalate more complex cases as needed, • Assist with staff check-ins and help streamline internal processes, • Provide support with HR reporting, admin, and projects, • Offer basic employment law guidance where required and escalate risks when appropriate, • Adapt quickly to a fast-paced, guest-focused environment What you’ll bring • Experience in HR admin or a similar role — or the ambition to step into a growing HR career, • Confidence in Fourth payroll administration, • Strong organisational skills and ability to handle multiple priorities, • Friendly, approachable, and people-first in your approach, • Basic understanding of employment law, • A proactive, positive attitude ready to learn and contribute from day one Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. ___ or check out ___Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. or check out If you know a friend who is looking for their next hospitality job, why not refer them to us? Drop us an email at . If we help them land their next role, you'll receive up to £250 worth of High Street vouchers as our way of saying thanks. Boom! We are Sixty Eight People. Through people, we will revolutionise our industry!

Location: St Katherine Docks, London 3/4 days in the office Job Type: Full-Time (Permanent) We’re excited to offer a fantastic opportunity to join our Oracle team as a Delivery Consultant – a candidate-focused recruitment role supporting our Oracle Business Development Consultants on both contract and permanent roles for our blue-chip clients. Whether you're a recent graduate ready to kick-start your career, or you already have some IT recruitment experience and are looking to specialise, we’d love to hear from you. About the Role: As a Delivery Consultant, you’ll be responsible for building strong relationships with Oracle candidates, primarily via phone, and matching them to high-quality opportunities across our client base. You’ll play a key part in our Oracle recruitment delivery function and become a specialist in this high-demand niche. Key Responsibilities: Candidate Sourcing & Recruitment • Proactively source and engage top-tier Oracle talent via job boards, LinkedIn, referrals, and internal databases, • Screen candidates and assess suitability in collaboration with our Oracle Business Development Consultant, • Maintain and grow a strong pipeline of qualified Oracle professionals, • Understand client requirements to deliver best-fit candidates Striving for Quality • Deliver a first-class candidate experience, ensuring clear and professional communication at every step, • Arrange interviews and handle updates in a timely and professional manner, • Represent Apps IT with a focus on high-quality service and standards Market Knowledge & Expertise • Stay up-to-date with Oracle technologies, hiring trends, and market developments, • Develop your understanding of Oracle roles and ecosystems to become a true subject matter expert Key Requirements: • Strong and confident telephone and written communication skills, • Prior recruitment experience (IT or Oracle) is useful but not essential, • Familiarity with recruitment tools (LinkedIn Recruiter, job boards, CRMs – Bullhorn experience is a plus), although full training will be given., • Organised, results-driven, and comfortable working in a fast-paced environment, • Enthusiastic, adaptable, and motivated to build a career in a high-demand technical field, • Office-based 3–4 days per week in our London office What We Offer: • Competitive salary + commission structure, • Comprehensive training & development, • Clear progression opportunities, • Supportive, team-focused environment, • Private healthcare and paid gym membership subject to qualifying periods, • Regular team-building activities and incentives, • Health & wellness benefits How to Apply: If you're ready to build your recruitment career in one of the most in-demand tech specialisms, we want to hear from you. Please send your CV to – we look forward to hearing from you!

Graduate AI Customer Success Associate Location: Hybrid (3 days per week in London-based office) Salary: £30,000 – £38,000 (depending on experience) What We Are SOFI is a groundbreaking AI platform designed to transcribe, notarize, and analyse meetings within the financial services industry, providing detailed insights tailored to user requirements. Our goal is to make financial meetings smarter, clearer, and more productive. SOFI is ‘Meetings Reimagined’. Role Summary This is a full-time, entry-level role for a Graduate AI Customer Success Associate. You’ll play a vital part in ensuring client success and satisfaction, supporting users, and helping to build long-term engagement. You’ll also analyse customer interactions and feedback to help improve the product experience. You’ll work closely with the Customer Success Manager to handle client queries, encourage product adoption, and deliver exceptional service. Over time, you’ll have the opportunity to manage a small portfolio of your own clients (typically 1–2 advisers), while the CS Manager focuses on medium and large accounts. This role is a great pathway into a future Customer Success Manager position. What You’ll Do • Client Support: Manage support queries through email, workshops, incoming, and outgoing calls, ensuring exceptional client experiences., • Custom Report Management: Support the creation and refinement of custom report outputs in collaboration with the CS Manager., • Usage Monitoring and Improvement: Help monitor client usage of SOFI, drive improvements, and encourage platform adoption to enhance client success., • Training and Workshops: Assist with delivering and facilitating client training workshops, check-in meetings, and onboarding sessions., • Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist the Customer Success Manager in client strategy and reviews., • Support Queries: Monitor incoming support queries, ensuring timely resolution and clear communication back to clients., • New Features and Releases: Support testing of new SOFI features, ensuring clients are informed and trained on new functionalities., • Guides and Videos: Assist in creating, updating, and enhancing client guides, support documentation, and training videos to support client self-service. Who You Are • Proactive, friendly, and client-focused, • Organised, detail-oriented, and capable of multitasking, • Excellent communication and interpersonal skills, • Comfortable working with data, reports, and digital platforms, • Enthusiastic about technology, particularly AI and SaaS solutions, • A team player eager to contribute to company growth and client satisfaction Ideal Candidate This role is ideal for recent university graduates or individuals looking to start a career in Customer Success. Previous support experience in customer-facing roles is welcome but not essential, as comprehensive training and support will be provided. Qualifications • A minimum of a 2:1 undergraduate degree (or equivalent) from a recognised university, • Experience in customer service, client support, or account coordination is beneficial but not essential, • Strong organisational and problem-solving skills, • Proficient in Microsoft Office, CRM systems, and data management tools (training provided), • Previous experience in a SaaS or tech environment is advantageous but not required, • Ability to quickly learn and adapt to new technology platforms What We Offer • Competitive salary: £30,000 – £38,000 (depending on experience), • Opportunities for career growth, including progression into a Customer Success Manager role, • 25 days annual leave, including an extra day off for your birthday, • Comprehensive medical and dental insurance, • Critical illness cover, • 9% company pension contributions (with a minimum 4% employee contribution), • A supportive, collaborative, and innovative work environment Apply Now Join our client-centric team and help redefine the financial services industry with SOFI. If you’re ready to build your career in tech and customer success, we’d love to hear from you.

We have an exciting new opportunity with our client, a provider of international and domestic payments, Open Banking services and more! They are looking for a Commercial Lawyer to support their team for 3 months. Key purpose of the role: The key purpose of this role is to provide practical, business-focused legal support across their operations in the UK, EU, and internationally. You’ll work closely with multiple teams to manage legal risk and ensure commercial contracts and activities with both clients and suppliers align with regulatory requirements. This role plays a vital part in helping the business grow in a compliant and sustainable way. It requires a hands-on approach, sound judgement, desire to learn and the ability to give clear, solutions-driven legal advice. Key details: • Start date: ASAP, • Location: London, • Pay: If selected, please propose your expected day rate, • Work pattern: Full-time (5 days a week), • Duration: 3 months Key outcomes: • Support the Legal Team with the negotiation and execution of client-facing documents (Pricing Agreements, amendments, termination notices, and NDAs), • Support the Legal Team with the onboarding of suppliers and negotiate contracts with third-party suppliers and banking partners, • Handle daily ad-hoc queries from the Operations and Compliance Teams, • Assist with preparing presentations, guidance and training for the wider business in relation to services, business model and expansion Key responsibilities: • Provide general commercial legal support across all areas of the business, • Work closely with teams in the UK, EU and internationally to ensure legal consistency and compliance, • Support departments such as Sales, Customer Success, Compliance, Operations, Risk, Finance, Information Security, and Technology with legal advice, • Draft, review, and negotiate a variety of commercial contracts with clients, suppliers, and banking partners, • Help manage legal risk across the business, offering practical and balanced guidance, • Collaborate with Compliance and Risk teams to support adherence to regulatory obligations, • Assist in shaping internal policies and processes to align with legal and business goals, • Offer clear, solution-focused advice that supports both business growth and clients’ needs, • Build strong working relationships across departments to support day-to-day legal operations, • Stay informed on relevant legal and regulatory developments impacting the business in all operating regions, • Supporting the wider legal team to provide efficient and effective legal support to the business, • Ad hoc legal and regulatory tasks Essential candidate characteristics: • Experience within financial services and/or payments, • Experience working in-house in financial services Your personal characteristics • Confident to manage own workload, coordinate with other members of the Legal team, act independently, and seek out information required to deliver successful outcomes, • Effective communication skills and interpersonal skills, • Ability to work in a fast-paced environment with strong multitasking, prioritisation, and organisational skills, • Comfortable with a hybrid working environment, • Keen attention to detail, • Flexible & open-minded approach, including taking on additional tasks or changes to the role as required, • Ability to do work independently with support from the wider team where necessary, • Act with integrity and honesty at all times, which includes having specific regard to the independence requirements of lawyers

Operations Associate – Crypto Focus (London) We are looking for a driven Operations Associate to join a high-performing trading environment in a global Hedge Fund. This is a hands-on role working closely with the trading desk, covering the full spectrum of operational responsibilities while also contributing to research and process automation initiatives. Responsibilities: • Manage day-to-day operational processes across crypto markets., • Oversee trade lifecycle management including capture, confirmation, and settlement, ensuring accuracy and timeliness., • Partner directly with traders to resolve issues, support new trading activity, and provide real-time operational insight., • Contribute to research projects, supporting the front office with data analysis and market insight., • Design and implement process improvements and automation tools using Python., • Collaborate with technology, risk, and finance teams to ensure smooth onboarding of new products and operational enhancements. Requirements: • 3–7 years’ experience in trading operations, settlements, repo, or a related function., • Direct experience in crypto markets is strongly preferred; otherwise, strong product knowledge and a clear, demonstrated interest in building a career in crypto., • Experience working at a self-clearing firm (not reliant on third-party clearing services)., • Confident communicator with proven experience interacting directly with traders., • Proficiency in Python with the ability to automate processes and handle large datasets., • Hands-on, detail-oriented, and proactive — this is an execution-focused role suited to someone who thrives in fast-paced environments.

Role Purpose This role is responsible for delivering accurate and compliant payroll operations, providing specialist advice on pay, tax, and benefits, and supporting compensation and budgeting processes. The ideal candidate will have strong payroll and accounting knowledge, with the ability to explain and resolve complex pay and tax matters, both in the UK and for international assignees. Key Responsibilities Payroll Management • Manage and process seven monthly payrolls across multiple entities using Moorepay (preferred) or similar payroll software (e.g. ADP)., • Maintain accuracy for headcounts ranging from single employees to 190+ staff, ensuring timely and compliant payroll., • Administer payroll for international locations by inputting figures directly., • Handle overtime, joiners, leavers, pension changes, benefits enrolment, and statutory payments (e.g. maternity/paternity)., • Understand and manage the impact of payroll postings in SAP. Tax & Compliance • Advise employees on UK payroll, tax codes, P11Ds, maternity/paternity pay, pensions, and related queries., • Support outbound assignees (e.g. in Tokyo, Norway, Düsseldorf) with annual Deloitte tax returns, hypothetical tax calculations, and UK compliance., • Provide clear explanations of tax code changes and payroll adjustments. Benefits Administration • Manage pension schemes, including auto-enrolment, contributions, and salary sacrifice arrangements., • Oversee annual renewals for benefits such as life assurance, critical illness, PMI, group income protection, and business travel insurance., • Coordinate with providers to ensure smooth benefit delivery and employee support. Compensation & Budgeting • Input and analyse compensation data for external surveys (e.g. Willis Towers Watson)., • Monitor departmental budgets, ensuring costs are allocated correctly and variances explained., • Work with the Head of People to prepare annual budgets, forecast expenditure, and analyse costs to date. Controls & Critical Timelines • Maintain high levels of accuracy and attention to detail, ensuring error-free outputs. Skills & Experience • Strong payroll and tax knowledge, with the ability to explain technical matters clearly., • Previous experience with payroll systems (Moorepay, ADP preferred)., • Good understanding of accounting principles and SAP postings., • Advanced Excel skills (including pivot tables) and strong numerical analysis ability., • Highly organised with the ability to prioritise tasks and meet strict deadlines., • Proactive, independent, and comfortable working without close supervision two days per week., • Excellent communication and problem-solving skills; confident in advising and guiding employees.

Client Engagement & Support Manager UK (Hybrid/Flexible Hours) | 🕒 Full-time | 💼 SaaS / Investment & Wealth Management Tech Salary: Up to £70,000 Annapurna Recruitment is partnering with a growing technology business in the investment and wealth management space to find a Client Engagement & Support Manager. This is a pivotal, client-facing leadership role, bridging the gap between customers and internal teams to ensure seamless service delivery, proactive communication, and consistently high satisfaction levels. You’ll manage both the Application Support and IT Operations teams, oversee SLAs, and act as the trusted liaison for key accounts. What You’ll Do • Lead client engagement: Build trusted relationships, handle escalations, and maintain transparency throughout issue resolution, • Manage support teams: Oversee global Application Support Analysts and IT Operations, ensuring tickets are triaged, resolved, and documented effectively, • Own SLAs & service reviews: Monitor performance, report on service metrics, and present updates to both internal stakeholders and clients, • Enhance product knowledge: Understand platform logic, architecture, and tools to confidently communicate with clients and assist in troubleshooting, • Drive operational excellence: Coordinate upgrades, maintenance, and IT processes to ensure high system availability, • Spot growth opportunities: Identify potential upsells, cross-sells, and service improvements within the client base What You’ll Bring • 7–10 years’ experience, including 3+ years in a client-facing role (Customer Success, Account Management, Technical Project Management) and 2+ years leading application/technical support teams, • Strong track record managing SLAs, escalations, and service delivery in a technology-driven environment, • Confident communicator able to translate complex technical issues into clear, client-friendly language, • Experience working across time zones and managing distributed teams, • Knowledge of investment, wealth management, or financial technology is advantageous, • Flexible to work between 7am–9pm as needed to support global clients Why Join? • Play a key role in shaping client relationships in a growing, high-value sector, • Lead cross-functional teams and make a measurable impact on service quality, • Join a collaborative, professional environment where innovation and client success are top priorities

Company Description Cardaq UK, established in October 2011, has over 12 years of experience in accepting and processing transparent payments globally. We excel in providing secure and efficient payment solutions, ensuring trust and reliability for our clients. As a leading player in the payment processing industry, we prioritise excellence and transparency in all our operations. Role Overview We are seeking an experienced and detail-driven leader to head our Customer Operations (First Line of Defence). In this senior role, you will have strategic oversight of all first-line risk functions for merchant operations, including Merchant Onboarding & Underwriting, Ongoing Merchant Reviews, Transaction & Merchant Monitoring, and Fraud & Disputes. You will be responsible for ensuring that the entire merchant lifecycle – from initial onboarding and due diligence through to continuous monitoring and issue resolution – is managed with operational excellence and in full compliance with regulatory and card scheme requirements. This is a strategic leadership position that plays a critical part in safeguarding Cardaq’s acquiring business while enabling scalable growth. Reporting to the COO and working closely with the Board and the 2nd line of Defence, you will establish robust processes and controls that meet FCA and card network standards. You will collaborate cross-functionally with Compliance, Risk, Product, and Technology teams to ensure alignment and efficiency in operations. The ideal candidate has a strong background in merchant risk operations and people management, with a proven ability to optimise processes and lead high-performing teams. Key Responsibilities · Merchant Onboarding & Underwriting: Lead and manage the merchant onboarding and underwriting process end-to-end, ensuring all due diligence, risk assessments, and documentation meet internal policies and FCA regulatory standards. Oversee Know Your Business (KYB) checks, Ultimate Beneficial Owner (UBO) verification, analysis of company structure, appropriate Merchant Category Code (MCC) classification, and initial merchant risk scoring. · Ongoing Monitoring & Reviews: Develop and maintain a structured, risk-based ongoing monitoring framework for active merchants based on their risk profiles, business models, and card scheme exposure. Manage ongoing merchant due diligence reviews (e.g. periodic KYB refreshes, document re-verifications, and risk re-assessments) to ensure merchant information and risk ratings remain up-to-date. Oversee alert queues for non-transactional events such as adverse media hits, scheme notices (e.g. Visa VAMP or Mastercard BRAM warnings, these will be collaborative with the schemes compliance analyst and head of risk), changes in business status (MCC changes, ownership or business model shifts), and any watchlist or sanctions screening hits. · Transaction Monitoring & Risk Escalation: Oversee the daily review and triage of transaction monitoring alerts to identify any unusual or suspicious merchant activity. Ensure timely escalation of suspicious activities or trends to the Money Laundering Reporting Officer (MLRO) and Compliance team with thorough documentation of findings. Coordinate with second-line Risk and Financial Crime teams to regularly review and adjust monitoring rules and thresholds, ensuring that emerging risks or patterns in transaction data are effectively detected and managed. · Fraud & Dispute Management: Provide oversight for first-line fraud prevention and dispute handling functions. Ensure that potential fraudulent transactions or behaviours are promptly identified, investigated, and addressed using appropriate fraud monitoring tools and rules. Oversee the end-to-end merchant dispute and chargeback process, making sure cases are handled efficiently, fairly, and in line with card scheme rules and timeframes. Work with fraud analysts and the Risk team to analyse fraud trends, implement preventive measures, and maintain low fraud and chargeback rates across the merchant portfolio. · Process, Policy & Controls: Maintain ownership of first-line operational risk controls related to merchant onboarding and monitoring within Cardaq’s Three Lines of Defence model. Ensure all onboarding and review documentation is complete, auditable, and properly stored (e.g. in Salesforce or similar systems) for each merchant. Proactively monitor for any material changes in merchant profiles or behaviour (such as shifts in products/services or signs of merchant laundering) and promptly escalate issues or breaches of policy to the second line or senior management. · Process Optimisation & Technology: Drive continuous improvement of processes and leverage technology to enhance efficiency and scalability in Customer Operations. Work closely with Product and Technology teams to optimise onboarding and monitoring workflows – for example, by introducing automation, data integrations, or improved tooling. Design and implement merchant risk tiering, appropriate review schedules, and automated alerts (e.g. for document expirations or threshold breaches) that support proactive risk management and sustainable growth. · People Leadership & Performance: Manage, mentor, and develop a multidisciplinary team across onboarding, underwriting, monitoring, fraud, and disputes functions. Set clear performance objectives, service-level agreements (SLAs), and escalation protocols for the team. Conduct regular quality assurance checks on the team’s work (e.g. file reviews, alert handling) and provide training, coaching, and feedback to ensure consistent high performance and continuous improvement. Foster a culture of accountability, customer focus, and risk awareness within the team. · Stakeholder Collaboration: Act as the primary first-line liaison for internal and external stakeholders on merchant risk matters. Work closely with cross-functional teams including Compliance, Risk, Sales, Product, and Legal to address merchant onboarding queries, complex cases, or policy updates. Represent the Customer Operations function in risk committee meetings, merchant review forums, and audits, presenting findings and risk metrics. . Key Requirements · Industry Experience: 5+ years of experience in merchant onboarding, merchant risk operations, or KYB (Know Your Business) oversight within a fintech, payment service provider (PSP), or acquiring bank/institution · Domain Knowledge: Strong knowledge of merchant due diligence processes (KYB, UBO verification, licensing checks), risk underwriting, MCC classification, and ongoing merchant monitoring practices · Regulatory & Scheme Familiarity: Familiarity with UK financial regulations relevant to payments (e.g. Money Laundering Regulations, FCA SYSC requirements) as well as card scheme rules and programs (e.g. Visa’s VAMP and Mastercard’s BRAM/MATCH) · Leadership: Proven experience managing teams and delivering operational results in a regulated financial environment. A track record of implementing effective controls and workflows at scale is highly desirable Desired Skills & Competencies · Risk Mindset & Detail Orientation: Operationally strong, with excellent attention to detail and a structured approach to risk management. Able to identify potential risks in merchant activities and address them proactively · Three Lines of Defence Awareness: Strong understanding of first-line versus second-line responsibilities within a Three Lines of Defence (3LoD) model, and ability to effectively fulfil first-line risk management duties · Communication & Stakeholder Management: Excellent written and verbal communication skills. Comfortable explaining risk requirements and findings to non-specialists and building strong working relationships across departments and with external partners · Analytical & Problem-Solving: Sharp analytical abilities and a solution-oriented mindset. Capable of interpreting complex data or rules, investigating issues methodically, and finding compliant solutions that support business objectives · Technical Proficiency: Experience with onboarding and risk monitoring tools/platforms (e.g. Salesforce, Sumsub, G2, WebShield, Platforma 365 or similar) and quick to adopt new technologies to improve workflows Benefits · Competitive Holidays: 30 days of annual leave plus bank holidays · Healthcare: Private health insurance for employees · Pension Scheme: Company pension plan with employer contributions · Flexible Working: Hybrid working arrangements to promote work-life balance · Professional Development: Support for training and professional certifications (e.g. ICA, ACAMS) · Team Culture: Regular team social events and a supportive, inclusive work environment · Modern Office: A modern office in central London with state-of-the-art facilities Career Development This role offers excellent opportunities for progression within Cardaq’s growing operations and risk management function. You will gain exposure to a broad range of areas in the payments industry and have the chance to deepen your expertise in topics such as: • Anti-Money Laundering & Counter-Terrorist Financing (AML/CTF): Deepening your understanding of financial crime prevention and regulatory compliance, • Fraud Prevention & Chargeback Management: Developing advanced strategies to mitigate fraud losses and handle disputes effectively, • Card Scheme Compliance: Expanding your knowledge of Visa, Mastercard and other network rules and compliance programmes, • Payments & E-Money Regulations: Enhancing your grasp of UK/EU payment services regulations and e-money licensing requirements, • Operational Leadership: Strengthening your leadership skills by driving key initiatives and potentially growing into more senior roles as Cardaq expands.

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We have an exceptional opportunity for a Dispute Resolution lawyer 3 - 5 PQE to join a leading law firm to handle complex, high-value disputes. The role will involve working closely with partners and other colleagues across the firm on high value, ground breaking complex international arbitration ca

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