Head of customer success jobs in Kingston Upon HullCreate job alerts

To accompany and drive our growth, we are looking for a top- tier Head of Customer Experience to lead our CX function and support us in delivering a first-class member experience. As a key member of our leadership team, you will contribute to the strategic direction of the Customer Experience fun...

To accompany and drive our growth, we are looking for a top- tier Head of Customer Experience to lead our CX function and support us in delivering a first-class member experience. As a fast-paced leader in premium bakery, we supply handmade goods to some of the UK’s most exciting names - from

Have you successfully delivered +10% growth, year-on-year, over several consecutive years (+3), in new customers, subscriptions, or members?. Can you point to examples where you’ve optimised CRM, and data strategy, to unlock new customer segments?. Our client has an ambitious 5-year strategy t

Prior success off growing and optimising a Customer Success function with a comparable ARR (£0 - £5mil ARR) Previous experience working within a HR-Tech or learning solution. The Ideal Candidate: Previous experience leading a small customer success function ( Previous experience in coaching/mento...

Head of Customer Success (Membership Engagement) London Hybrid Up to £50k basic + 20% OTE Are you in membership engagement or customer success in a supervisory capacity looking for your next step up? Or are you an experienced professional in membership, business intelligence, or sponsorship sales...

The Head of Customer Service is a pivotal role responsible for leading and integrating our customer service operations across various channels, including Live shows, online retail, contact centres, brand management, marketing, social media, and public relations. Now, with the help of Hollywood se...

Head of Client Services - Programmatic Advertising - £70-£85K base + bonus The Company My client is a growing independent programmatic agency that partners directly with brands and agencies to deliver data-driven media solutions across all digital channels. The Role Lead and grow the Client Servi...

Reporting directly to the CEO, the Head of Customer Experience manages Customer and Helper experience and will be vital in steering the company towards further success and impact. Once a customer contacts us looking for a helper, your team is responsible (with the help of technology) for matching...

Prior success off growing and optimising a Customer Success function with a comparable ARR (£0 - £5mil ARR) Previous experience working within a HR-Tech or learning solution. The confidence to make data and experience led decision that drive development of Customer Success within a start-up busin...

You will take ownership of resolving any instances of service failures, proactively providing resolutions that meet or exceed customer expectations and uphold our brand promise. As a key member of our leadership team, you will contribute to the strategic direction of the Customer Experience funct...

Key Responsibilities Define and lead the customer success strategy to drive retention, satisfaction, and growth Own and evolve onboarding, reporting, renewals, and success metrics Build trusted relationships with HR and People team stakeholders in key accounts Deliver impactful, data-led reportin...

Developing and executing growth marketing strategies that attract, convert and retain readers through paid, owned and earned media Leading bold, high impact campaigns that blend brand storytelling with performance-driven tactics to boost acquisition and engagement Leveraging first-party data, AI ...

Strong track record of customer facing success and business acumen in working with teams to identify problems to solve, ideating on the art of the possible, and bringing possibilities to life. This role requires a balance of 1) strategic inquiry to identify the underlying needs of Sales and Marke...

The successful candidate will be an exceptional senior operational leader with a successful background owning, transforming, and evolving a portfolio of customer journeys including numerous back-office capabilities across a complex Business Process Outsourcing or Financial Services provider. This...

Drive end-to-end project management of marketing and brand workstreams during M&A activity – from planning and due diligence through to execution and post-deal integration. Act as the connective tissue between acquired brands and our core business – ensuring a seamless experience for customers,

Maintain high levels of customer satisfaction through effective communication and seamless project execution. Demonstrated success in managing cross-functional teams and operational functions in a growth-oriented environment. Headquartered in London, the company is expanding rapidly across the UK...

Hybrid working - 3 days per week in the office. Operating across several online platforms, the company offers a dynamic, insight driven environment with a strong focus on digital performance and user experience. This is a great chance to be part of a forward thinking business with a focus on cont...

Maintain the condition of the office, ordering office supplies and overseeing office IT. Assisting events manager on operation of events and coordination of key stakeholders (some UK travel required). We are the market leading publisher in these areas with an established series of events and maga...

Leading a team of brand marketing professionals across an exciting, NPD lead range. A number of years of FMCG (ideally food) Marketing experience. Great understanding of executional marketing levers.

In this role you will work closely with internal engineering, sales, business development teams, and the customers. The package on offer is negotiable subject to skills and experience, plus share options and benefits. Strong knowledge of power electronics, GaN and/or Silicon Carbide experience wo...

We are seeking a commercially driven,strategic, and operationally sharp Head of Marketing & Operations to lead the day-to-day. This is a rare opportunity to shape the growth of one of the UK’s most respected and rising. Head of Marketing & Operations.

My Leading FinTech client are looking for a talented and motivated Supply Chain Operations Manager to build a strong working relationship with their network of repair and fulfilment vendors to deliver a best-in-class service while identifying and enabling operational improvements and expanding th...

Good working knowledge of MS Office and experience with recruitment management systems or applicant tracking systems (ATS). Act as the main point of contact for all recruitment activities on-site, ensuring staffing levels meet daily and seasonal production requirements. Support new employees duri...

We are currently supporting one of AG's Transport clients with their recruitment for an Interim Head of Legal (start asap, 12 months), reporting to the GC. AG Integrate offers a flexible approach to legal resourcing and is ideal for ambitious legal professionals looking for an alternative career ...

Excellent MS Office skills, with high level of efficiency using PowerPoint and Excel. Opportunity to learn from some of the best event industry professionals. Lead the planning and delivery of projects.

Twenty Search have been exclusively engaged to appoint a.This is a key leadership role responsible for building and optimising operational infrastructure and to support significant expansion across multiple business lines.This will be a hands on role developing and overseeing the full operational...

This role offers a great opportunity for an ambitious, driven Customer Success professional to excel and contribute significantly to the growth of our organisation. We are seeking an Enterprise CSM to work with individuals in the Customer Success team and promote the active use of our platform by...

Exciting Opportunity | Home-Based, in the office once a week | Salary c. This is a really exciting opportunity to join a UK food manufacturing business with a huge portfolio of beloved brands, in an operational innovation and digital transformation role. Shape the future of a leading UK manufactu...

The main focus of this role is delivering high level training and consultancy to their customers, supporting both their on-boarding and continued use of the suite of financial software products. Previous experience in a customer success, software training, consultancy, presales, customer experien...

An inspiring opportunity awaits a Head of Operations to join a thriving food business and play a pivotal role in driving the company through remarkable growth and commercial success. As the Head of Operations, you will lead all factory operations and oversee the overall manufacturing strategy, en...

You’ll be working directly with some globally recognised brands, helping them get the most out of a cutting-edge platform that’s pushing the boundaries of customer engagement. We’re hiring on behalf of an AI-powered (CcaaS) customer journey platform that’s genuinely transforming how brands c

Oversee the full lifecycle of client opportunities, ensuring efficient and high-quality delivery of legal consultant placements to both external clients and firms internal teams. Career Legal is a recruitment agency and is advertising this vacancy on behalf of one of its clients. Career Legal is ...

The role of Operations Manager is a newly created position to support the General Manager and to aid the continuous improvement of service delivery from the site. Loom Talent are exclusively supporting a new client with the recruitment of an Operations Manager at one of their Depots in West Susse...

We are seeking a strategic Operations Manager to lead the operations of a growing COMAH-regulated chemical manufacturing business based in the South Yorkshire. This is a key leadership role, responsible for overseeing site operations, driving business-wide improvements, and ensuring the highest s...

Demonstrated success in leading large-scale Lean transformation programmes and coaching leadership teams. In return, you will receive a competitive salary package, ongoing professional development, and the chance to shape Lean excellence across top-tier industrial operations. Due to continued gro...

The successful candidate will take ownership of the day-to-day operations while driving culture, performance and profitability. With an established footprint including a pub, lounge, coffee shop and restaurant, they are now looking for an experienced General Manager to lead and evolve the offer. ...

Represent the brand at customer meetings, trade shows, and key events. The successful UK Sales Lead will have:. Proven track record of national account management and new business wins.

Handle a high volume of incoming calls and email enquiries from customers efficiently and professionally. Office-based role with a friendly, professional team. The customer at the heart of all interactions.

This role offers the chance to work with one of the UK's largest grocery retailers, managing a significant portion of the company's business. If you're passionate about wine, have a track record of success in account management, and thrive in a collaborative environment, we'd love to hear from yo...

The site is small featuring a head count of around 80 staff. This operation is the best in class from a UK perspective, enjoying status as one of the largest meat processors across Europe. With over 40 years' worth of experience providing a service for the major UK multiples.

Homebased role – preference for Southern based candidates linked to the accessibility of key customers. Is highly experienced managing key customers across Travel (air, rail, ferry and cruise lines) – including the likes of Avolta, Cecil Macdonald and MSX. Highly strategic role for the business,

This role has more of the technical focus it will have responsibility for the HRIS & Payroll system implementation, and also all other HR systems in terms of data management (covering circa 1100 employees), system renewals management & budgeting. We are looking for a HR Operations Manager to be a...

A rare opportunity for an step up wound care candidate or medical sales profile wanting a Key Account Management role as well as the opportunity for a more experienced medical or pharmaceutical sales professional to manage and grow their business within the South of England region. You will be we...

Numerically competent with experience of Profit & Loss, cash flows and business accounts. We offer flexible agreements for publicans, including tenancy and management partnership contracts, ensuring we support every step of the way. Our OM’s generate sustainable sales and profitability, as well a...

Collaborate with internal teams including product development, marketing, and supply chain to deliver outstanding customer service and retail execution. You have a strong understanding of the licensing landscape and working with licensed products. Do you want to work with one of the fastest growi...

Support new product development processes, leading operational planning, feasibility analyses, factory trials, and successful execution of product launches. You'll play a critical role in driving operational excellence, managing supplier relationships, and spearheading continuous improvement init...

The company has a fast-growing team of 35 passionate professionals and is now looking to expand its presence in the UK. Delivering product demonstrations and customer training sessions, ensuring users get the most out of the tools. You’ll begin with a comprehensive onboarding programme at the Dut...

As Customer Success Manager, you’ll be the operational heartbeat of the business, responsible for:. We are looking for an experienced and detail-oriented Customer Success Manager to lead day-to-day operations for a growing European wholesale business in the lingerie and fashion sector. This is a ...