Head of customer success jobs in Woodford GreenCreate job alerts

Head of Customer Sales & Strategy. Lead contract negotiations, overseeing agreements from Letters of Intent (LOIs) to long-term offtake commitments. This high-impact role demands a strategic thinker capable of navigating a matrix-structured organisation to craft and execute customer-centric strat...

Having launched across the UK, US, Canada and beyond, the platform is now seeking a strategic, operationally-strong Head of Customer Success to lead activation, adoption, and growth across its community of brands and influencers. HEAD OF CUSTOMER SUCCESS – INFLUENCER MARKETING PLATFORM. This is a...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. You will be the first point of contact for our partners, conduct quarterly business reviews and will work closely with the wider Harper team to build out the partner success function of the busi...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. B2B SaaS Customer Success, Onboarding, or a similar client-facing role.

ABR Talent are a specialist recruitment partner supporting start-up and scale-up SaaS businesses, with ‘growth engine’ roles such as Customer Success, Sales, Account Management and Support. Over 1000 customer across EMEA, USA & APAC. Join a small but growing sales function with big plans for the

Synthesia is seeking a Head of Customer Success to lead, inspire and grow a world-class team of Customer Success Managers and Renewal Managers. This role reports directly to our VP of CS and will be helping to define and shape the future of Customer Success at Synthesia. You'll be entrusted with ...

Their platform is already making waves across multiple markets, and they are now seeking a passionate leader to shape the future of their Customer Success strategy in two critical regions. Lead and develop a team of Customer Success Managers across Northern Europe and APAC. With a strong commitme...

Directly manage the day-to-day operations of our Customer Support team while actively handling complex customer inquiries, subscription issues, and VIP customer communications. Because our team is only comprised of the best-of-the-best, we pay the very top of market compensation + extra perks, to...

A highly valued client of ours is looking for a commercially driven and strategic Head of EMEA Sales to lead the sales function across its high-profile conference and awards portfolio in Europe, the Middle East, and Africa. Stay ahead of market trends and regulatory developments affecting EMEA ma...

As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our customers. The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and services. Pr...

We’re seeking a proactive and experienced Customer Service Manager to lead our customer support function. Champion the voice of the customer within the business. Oversee the setup and optimisation of customer service tools (e.

As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our Mid Market customers. The Customer Success team at LILT is dedicated to ensuring the success and satisfaction of our diverse range of clients utilizing our language services SaaS platform and s...

Head of Customer Success – Premium Ecommerce/Fashion Tech. Are you a strategic, relationship-driven leader passionate about ecommerce, fashion, customer success, and digital innovation?. As the primary key account manager for a portfolio of premium fashion and lifestyle brands, you’ll guide clie

You'll map customer journeys and gather data through workshop and SME input, to support our understanding of the customer experience against key customer journeys. You'll be constantly thinking about good customer outcomes through every step of our journeys and look for ways to improve our contro...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. B2B SaaS Customer Success, Onboarding, or a similar client-facing role.

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. A track record of successfully leading and scaling similar functions, including b...

We are working with a social housing provider to find an interim Head of Customer. The role requires previous experience in a senior customer focused role within social housing. The interim will be engaged on a fixed term contract with a salary of c.

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. A track record of successfully leading and scaling similar functions, including b...

Having launched across the UK, US, Canada and beyond, the platform is now seeking a strategic, operationally-strong Head of Customer Success to lead activation, adoption, and growth across its community of brands and influencers. HEAD OF CUSTOMER SUCCESS – INFLUENCER MARKETING PLATFORM. This is a...

A successful Head of Customer Service should have:. This is a fantastic opportunity for a Head of Customer Service to make a significant impact within a leading company. Head of Customer Service needed for a growing telecommunications business.

Having launched across the UK, US, Canada and beyond, the platform is now seeking a strategic, operationally-strong Head of Customer Success to lead activation, adoption, and growth across its community of brands and influencers. HEAD OF CUSTOMER SUCCESS – INFLUENCER MARKETING PLATFORM. This is a...

As the Director of Customer Success, you will report directly to the Head of Customer Success carrying 2 - 4 Enterprise accounts, working closely with key stakeholders to develop and execute a customer success strategy that puts our customers first and ensures they are achieving their desired out...

Oversee the setup and optimisation of customer service tools (e. Handle complex or escalated customer issues with professionalism and resolve them effectively. Lead and manage the day-to-day operations of the customer service team across all channels (email, live chat, phone, and social media).

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. A track record of successfully leading and scaling similar functions, including b...

A highly valued client of ours is looking for a commercially driven and strategic Head of EMEA Sales to lead the sales function across its high-profile conference and awards portfolio in Europe, the Middle East, and Africa. Stay ahead of market trends and regulatory developments affecting EMEA ma...

Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!. Lead the Customer Success strategy for this exciting med-tech scale-up! The Founders want someone to come in with ideas and the confidence to implement/execute them!. Experience within ...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. Customer Success or Account Management, ideally in high-touch B2B SaaS.

This is a great opportunity for an experience Head of Customer Relations to drive a hardworking team to success, and ensure our member relationships are positively maintained. As a Head of Customer Relations, you will ensure excellent customer relationships and service via all channels and platfo...

Head of Customer Sales & Strategy. This high-impact role demands a strategic thinker capable of navigating a matrix-structured organisation to craft and execute customer-centric strategies that drive global growth and innovation. Lead contract negotiations, overseeing agreements from Letters of I...

We are a team of scientists and inventors who use data and insights to hypothesize and experiment to take the travel and experience industry into new realms, from hotels, rails, to flights and into space! With all of the success we have had, we have only achieved 1% of what we know we can. As Hea...

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. B2B SaaS Customer Success, Onboarding, or a similar client-facing role.

We're seeking a Head of Customer Support to lead our support transformation and build a technology-enabled customer service operation that drives our mission forward. This presents a unique opportunity to shape the future of our customer experience while working with cutting-edge AI technology. T...

Oversee the setup and optimisation of customer service tools (e. Lead and manage the day-to-day operations of the customer service team across all channels (email, live chat, phone, and social media). Champion the voice of the customer within the business.

You'll own the full customer lifecycle-from onboarding and retention to growth and expansion-reporting directly to the cofounder and working alongside the CEO, Head of Sales, and Head of Product to scale the CS function globally. Cofounder, Final onsite with CEO + Head of Sales. Passionate about ...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. You will be the first point of contact for our partners, conduct quarterly business reviews and will work closely with the wider Harper team to build out the partner success function of the busi...

The Customer Success Manager (CSM) group is responsible for supporting the client's adoption and continued success with YOOBIC Solutions, the overall goal being to maximize business value and lead to renewal and growth of the book of business. Strong experience of leading a customer success team ...

Head of Customer Success – Premium Ecommerce/Fashion Tech. You’ll drive engagement, optimize performance, and maximize commercial outcomes while shaping the future of customer experience in ecommerce. Are you a strategic, relationship-driven leader passionate about ecommerce, fashion, customer s

By aligning cross-functional teams and leveraging Voice of Customer data, the Global Head of CX will ensure that customer needs remain at the forefront of Nuvei's growth strategy. Head of Customer Experience (CX). Nuvei's customer-centric strategy to drive enterprise customer satisfaction, retent...

Lead and manage the day-to-day operations of the customer service team across all channels (email, live chat, phone, and social media). We’re seeking a proactive and experienced Customer Service Manager to lead our customer support function. A london based fashion brand with a new exciting role t...

Were looking for a Head of Customer Support to lead global support and logistics teams. About the job Head of Customer Support. Customer Support: Manage a distributed team, enhance KPIs like response time and CSAT, and integrate AI tools to improve efficiency and customer interactions.

We seek a Head of Customer Success to drive adoption and revenue growth through exceptional client experiences. You’ll report directly to the CEO and be the strategic owner of Customer Success. B2B SaaS Customer Success, Onboarding, or a similar client-facing role.

Key responsibilitiesSales strategy and leadershipOwn and implement the commercial strategy across the EMEA regionSet and manage revenue targets and KPIs to support business growthProvide strategic input on market positioning and competitive advantageMonitor and mitigate commercial risks while ide...

Having launched across the UK, US, Canada and beyond, the platform is now seeking a strategic, operationally-strong Head of Customer Success to lead activation, adoption, and growth across its community of brands and influencers. HEAD OF CUSTOMER SUCCESS – INFLUENCER MARKETING PLATFORM. This is a...

The Role We seek aHead of Customer Success to drive adoption and revenue growththrough exceptional client experiences. You’llreport directly to the CEO and be the strategic owner of CustomerSuccess. Location: London, UK(Hybrid, in-person 4 days per week) - Experience Required: 5+ yearsin B2B SaaS...

Head of Customer Sales & Strategy. Stay ahead of regulatory shifts, market conditions, and competitor strategies to maintain your leadership in sustainable fuel solutions. Lead contract negotiations, overseeing agreements from Letters of Intent (LOIs) to long-term offtake commitments.

Their platform is already making waves across multiple markets, and they are now seeking a passionate leader to shape the future of their Customer Success strategy in two critical regions. Lead and develop a team of Customer Success Managers across Northern Europe and APAC. With a strong commitme...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. You will be the first point of contact for our partners, conduct quarterly business reviews and will work closely with the wider Harper team to build out the partner success function of the busi...

Head of Customer Success – Premium Ecommerce/Fashion Tech. As the primary key account manager for a portfolio of premium fashion and lifestyle brands, you’ll guide clients from onboarding to long-term platform success. In-depth understanding of key ecommerce metrics like conversion rates, AOV, R