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Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £41,600 (inclusive of London Weighting Allowance, if applicable) and a realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £41,600 (inclusive of LWA) and realistic OTE of £66,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, you’ll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Senior Product Manager (Supply Chain) Retail Hybrid: 2 days onsite per week in Welwyn Garden City 3 months initially £600 per day In short: We require a Senior Product Manager to identify and define the requirements for our global supply chain programme during its discovery phase.Supply Chain Technology area The purpose of Supply Chain Planning Technology is to simplify supply chain management for our operational colleagues by enhancing the capabilities of our supply chain management platform. The supply chain planning services enables us to deliver on the customer and colleague promise. The capabilities and innovation within our platform enables us to provide a differentiated experience.Job description & responsibilities As a Product Manager, you will be reporting into a Lead Product Manager. Whilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the Product Manager's role, key responsibilities and measures: · Have complete ownership of a complex API or engineering platform component involving multiple internal/external stakeholders and drive the Product strategy and execution for that Product. · Help formulate the vision, strategy, and roadmap for the Product Area you own and work with stakeholders across teams to align the strategic priorities, dependencies and roadmap. · Responsible for identifying the key measures of success (OKRs) and the resulting performance/adoption of the product(s). · Leverage your domain knowledge in the area of omni-channel retail and supply chain management to assess new opportunities (gathering ideas, research, carrying out analysis, refining and prioritising new requirements). · Plan and co-ordinate significant product efforts that have dependencies on multiple products and delivery teams. · Create and maintain a prioritised product backlog for the components you own and write user stories. Groom the backlog with the team and ensure a healthy backlog for your area of ownership. · Steer sprint / release planning sessions in conjunction with engineering counterparts to effectively deliver maximum business value with the least effort. · Identify and drive improvements in the performance, and service levels are measured to ensure quality, reliability, and security. · Lead discovery work around minimum viable products (MVP) for any new feature, collaborating with delivery teams and internal / external stakeholders to prototype and validating MVPs. · Help the team in breaking down complex pieces of work and create epics and stories to break down large programmes into smaller, deliverable chunks of value that can be delivered faster. · Identify and remove impediments faced by the team by working with your Head of Product and other stakeholders and proactively flag any risks or delays in your commitments. · Be accountable for the performance / adoption of the Products and work towards increasing the customer base. · This role will best suit an individual who enjoys working as part of a team, is well organised and pragmatic, a lateral thinker with an inquisitive mind and motivated to make change things for the better and, most importantly, puts our customers first.Skills and Experience The ideal candidate will be someone who has an in-depth understanding of Retail supply chain planning, being data savvy and able to comfortably analyse and derive insights from large amounts of data, in addition to being a true user champion defining intuitive workflows to manage supply chain.You'll need to have demonstrated experience of: · Articulating a complex product strategy in terms of consumer and business value. · Experience and understanding of agile methodologies, ceremonies and an appreciation and understanding of technology · Experience in defining user stories, backlog grooming, sprint planning and estimation · Thinking at a conceptual level across a number of platforms (web, mobile, tablets, store apps). · Excellent verbal and written communication skills - you must be able to articulate complex concepts to a diverse audience. · Experience managing work completed from external agencies to ensure the highest standards are met. · The ability to influence without authority. · Having proven success in working on unstructured problems, defining hypothesis, creating MVPs, running experiments and analysing results to drive data-driven decisions. · Product management best practice and methodologies and strong technical acumen. · Technical competence to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested. · Understanding the impact tech debt is causing, and the value tech upgrades can bring in, and can hold objective conversations with your technology counterparts to prioritise it during any sprint. · Prioritising and decision-making skills, demonstrating experience of having made good decisions / judgements around business priorities and resource allocation. · Prior Experience of working as a product manager in Retail - especially in Supply Chain Planning and Execution · Familiarity working with multi-cultural, geographically distributed teams Candidates will ideally show evidence of the above in their CV in order to be considered. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Senior Product Manager (Supply Chain) Retail Hybrid: 2 days onsite per week in Welwyn Garden City 3 months initially £600 per day In short: We require a Senior Product Manager to identify and define the requirements for our global supply chain programme during its discovery phase. Supply Chain Technology area The purpose of Supply Chain Planning Technology is to simplify supply chain management for our operational colleagues by enhancing the capabilities of our supply chain management platform. The supply chain planning services enables us to deliver on the customer and colleague promise. The capabilities and innovation within our platform enables us to provide a differentiated experience. Job description & responsibilities As a Product Manager, you will be reporting into a Lead Product Manager. Whilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the Product Manager’s role, key responsibilities and measures: · Have complete ownership of a complex API or engineering platform component involving multiple internal/external stakeholders and drive the Product strategy and execution for that Product. · Help formulate the vision, strategy, and roadmap for the Product Area you own and work with stakeholders across teams to align the strategic priorities, dependencies and roadmap. · Responsible for identifying the key measures of success (OKRs) and the resulting performance/adoption of the product(s). · Leverage your domain knowledge in the area of omni-channel retail and supply chain management to assess new opportunities (gathering ideas, research, carrying out analysis, refining and prioritising new requirements). · Plan and co-ordinate significant product efforts that have dependencies on multiple products and delivery teams. · Create and maintain a prioritised product backlog for the components you own and write user stories. Groom the backlog with the team and ensure a healthy backlog for your area of ownership. · Steer sprint / release planning sessions in conjunction with engineering counterparts to effectively deliver maximum business value with the least effort. · Identify and drive improvements in the performance, and service levels are measured to ensure quality, reliability, and security. · Lead discovery work around minimum viable products (MVP) for any new feature, collaborating with delivery teams and internal / external stakeholders to prototype and validating MVPs. · Help the team in breaking down complex pieces of work and create epics and stories to break down large programmes into smaller, deliverable chunks of value that can be delivered faster. · Identify and remove impediments faced by the team by working with your Head of Product and other stakeholders and proactively flag any risks or delays in your commitments. · Be accountable for the performance / adoption of the Products and work towards increasing the customer base. · This role will best suit an individual who enjoys working as part of a team, is well organised and pragmatic, a lateral thinker with an inquisitive mind and motivated to make change things for the better and, most importantly, puts our customers first. Skills and Experience The ideal candidate will be someone who has an in-depth understanding of Retail supply chain planning, being data savvy and able to comfortably analyse and derive insights from large amounts of data, in addition to being a true user champion defining intuitive workflows to manage supply chain. You’ll need to have demonstrated experience of: · Articulating a complex product strategy in terms of consumer and business value. · Experience and understanding of agile methodologies, ceremonies and an appreciation and understanding of technology · Experience in defining user stories, backlog grooming, sprint planning and estimation · Thinking at a conceptual level across a number of platforms (web, mobile, tablets, store apps). · Excellent verbal and written communication skills – you must be able to articulate complex concepts to a diverse audience. · Experience managing work completed from external agencies to ensure the highest standards are met. · The ability to influence without authority. · Having proven success in working on unstructured problems, defining hypothesis, creating MVPs, running experiments and analysing results to drive data-driven decisions. · Product management best practice and methodologies and strong technical acumen. · Technical competence to influence and understand the solution context and approach and aid engineering in estimating the complexity of work being requested. · Understanding the impact tech debt is causing, and the value tech upgrades can bring in, and can hold objective conversations with your technology counterparts to prioritize it during any sprint. · Prioritising and decision-making skills, demonstrating experience of having made good decisions / judgements around business priorities and resource allocation. · Prior Experience of working as a product manager in Retail – especially in Supply Chain Planning and Execution · Familiarity working with multi-cultural, geographically distributed teams Personal · Flexibility, ability to plan and organise, responsiveness, creativity, self-starter. · Able to build solid working relationships with peers and senior leadership. · Ability to demonstrate strong written, verbal communication and presentation skills to all levels of seniority and disciplines within the organisation. · The successful candidate will have a tenacious can-do, will-do mentality. · Whilst being personally robust and willing to challenge the status quo, you will work closely with other team members and must be able to bring people on a journey with you. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

BRANCH MANAGER Fixed Term Maternity Contract (9-12 Months) Are you looking for a challenge in a fast-paced environment? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As Branch Manager,you will be responsible for leading and developing a great team whilst striving to exceed your KPIs. You will drive the branch forward by increasing business levels and ensuring premier quality service to new and existing customers. The role will involve recruiting, training, and managing the staff within the branch with the assistance of the in-house HR and Recruitment teams. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? Company Car 30 days holiday, inclusive of bank holidays Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments above your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have previous management experience in the service industry. Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? In your role, you will oversee the smooth running of your rental branch and exceeding customer expectations. In a typical day, you will ensure all reservations, bookings and enquiries are handled promptly and efficiently whilst identifying sales opportunities and motivating your team in upselling. You will manage the damage process and ensure your team are fully trained on the process and ensure all service level agreements are met. As this is a fast paced, and sometimes a high-pressure environment, you will need to always project an upbeat and professional persona to help your teams morale. This role is 40 hour per week contract, working across the week as branches are open on the weekend. About us : We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. Apply now ! TPBN1_UKTJ

My client is unique: they are a strategic insight powerhouse that reinvests 100% of their profit into. You’ll be joining a team of inspiring professionals who are ambitious for their clients, themselves, and the collective good. If you have a commercial background in FMCG, Retail, or Research and

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer servic

This is an opportunity to shape how customer operations works in a modern energy business and play a central role in building a function that is efficient, resilient and customer-focused. Good understanding of the UK regulatory and code landscape, with MHHS awareness helpful. You will have the oppor

We’re looking for an exceptional Head of Customer Resolution to provide strategic leadership, performance oversight and operational excellence across Peabody’s regional resolution services. End-to-end leadership of regional resolution services, ensuring clarity of expectations, high-quality deli

A leading HR technology company in Greater London is looking for a Manager of SMB Customer Success to lead a dynamic team focused on customer adoption and retention. The role requires proficiency in SaaS customer success strategies and a strong analytical mindset. You will drive initiatives using au

The Head of Customer Success will lead the Customer Success team, define best‑practice customer lifecycle management, and work cross‑functionally to ensure Nurtur consistently delivers outstanding customer experience. This enables our customers to automate manual processes and focus on their cus

This position offers excellent professional development and a competitive salary of up to £50,000, making it an attractive opportunity for transformative educators. A prominent educational institution is seeking a Head of Year 11 to lead and inspire students during their crucial GCSE year in Ealing

A cutting-edge advertising technology company is seeking a Head of Client Success for the UK market. The role involves managing client success strategies, leading a dynamic team, and ensuring the retention and growth of solutions. Ideal candidates will have over 7 years in Client Success or Account

Reporting to the Deputy National Agency Director, the Head of Erasmus+ Customer Experience, Appeals & Complaints leads and continuously improves the end‑to‑end experience for all Erasmus+ customers. Head of Erasmus+ Customer Experience, Appeals & Complaints. Building specialist teams: Customer s

A leading blockchain firm in the United Kingdom is seeking a Partner Success Leader to manage key customer relationships and improve client experience. The ideal candidate will have over 8 years of experience in B2B relationship management, particularly within fintech or blockchain, and a strong lea

A leading software development scale-up in Greater London is seeking a Core Customer Success Team Manager. This role involves leading a high-performing team to drive revenue growth, enhance client relationships, and ensure customer satisfaction. Join a global leader trusted by 90% of FTSE 500 compan

Head of Revenue & Customer Growth. A global SaaS business is hiring a senior commercial leader to take full ownership of revenue growth across its existing customer base. This role would suit someone who enjoys owning revenue, working closely with existing customers, and building a commercial engine

We are seeking a driven, commercially minded Head of Content to lead the production of high-level conferences within the insurance industry. This is an exciting opportunity to take ownership of a fast-growing portfolio of B2B events, shaping the agenda, securing top-tier speakers, and delivering tim

A health insurance provider is seeking a Director of Customer Services Transformation to enhance operations and drive customer satisfaction. Candidates should have a strong background in leading transformations in regulated sectors and expertise in customer journey optimization.

The company fosters a collaborative environment, values diversity, and offers flexible remote work options, alongside a variety of benefits to ensure employee well-being and growth. A leading SaaS company in Greater London seeks a Customer Success Manager to lead a high-performing team. This role in

The ideal candidate has over 10 years of experience in technology sales and has successfully led diverse, high-performing teams. Join a dynamic organization that values innovation and customer success. A leading financial technology firm is seeking a Head of Account Management for EMEA to lead and i

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. Essential qualifications include over 10 years of experience in customer success, with a focus on AI and analytics. You will lead a team of ~100, shaping cust

A global technology company in Greater London is seeking a Senior Customer Success Leader to design and scale customer success strategies for a digital-first clientele. The role involves collaborating across departments, building a tech-driven customer success model, and ensuring high customer satis

As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics – Financial Ser

Proven experience operating at VP / Head of Customer level, with a strong track record of transforming, scaling and evolving Customer Success functions. Commercially focused, with a clear understanding of how Customer Success drives retention, expansion, and revenue outcomes. As Fractional VP of Cus

Accountable for delivery of strategic vision, direction, OKRs and priorities of the software engineering discipline to meet the needs of internal and external customers and colleagues. A strong track record of people leadership skills, with experience of leading and managing teams of people demonstr

Accountable for delivery of strategic vision, direction, OKRs and priorities of the software engineering discipline to meet the needs of internal and external customers and colleagues. A strong track record of people‑leadership skills, with experience leading and managing teams of people demonstra

A high-growth startup in London is seeking a Head of Customer Success to build the Customer Success function from the ground up. The ideal candidate has over 5 years of experience in Customer Success and a technical background, particularly in API integrations. This role offers a unique opportunity

A global technology firm is seeking a Regional Manager of Customer Success for EMEA & APAC to lead a team of Customer Success Managers. Ideal candidates have over 7 years in Customer Success, with experience in a B2B SaaS environment and proven leadership skills in managing distributed teams. You wi

This fully remote position offers opportunities for professional growth within a high-performance culture. The role involves driving client success and building effective communication frameworks. Ideal candidates should have 3-5 years of experience in account services, with strong communication and

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. This full-time position offers competitive benefits including hybrid working arrangements.

A leading housing service provider is looking for a Head of Customer Experience to lead their Homes business. You will develop and direct customer engagement, oversee a contact center, and establish teams for complaints and complex casework. The role requires a proven leader with deep housing knowle

A leading AI technology firm in Greater London is seeking a Head of Customer Success, EMEA to lead and scale their Customer Success organization across Europe, the Middle East, and Africa. The ideal candidate should have over 8 years of experience in Customer Success, excellent analytical skills, an

Our client is seeking a strategic and hands‑on Head of Customer Support to architect, build, and scale a world‑class support function. Implementation of automated systems and AI tools that minimize headcount growth while exceeding SLAs. You deeply understand the high‑stakes expectations of B2B

Because our team is only comprised of the best‑of‑the‑best, we pay the very top of market compensation + extra perks, to build a team full of real A‑Players. Directly manage the day-to-day operations of our Customer Support team while actively handling complex customer inquiries, subscriptio

A data technology company in Greater London seeks a Director of Solutions Engineering to lead the Solutions Engineering team, ensuring customers maximize the value of their platform usage. This role involves providing technical expertise, engaging with clients, and driving solutions to enhance custo

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long-term value realisation of RM’s enterprise solutions across key customer sectors and regions. Voice of the Customer & Innovation Influence: Act as the voice

A leading insurance provider in Greater London is looking for an experienced Customer Success Team Leader. This role involves overseeing the Customer Success Team, enhancing client relationships, and ensuring exceptional service delivery. Benefits include competitive salary, 25 days of holiday, and

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners. As well as your office base, you can spend

We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. We’re incredibly proud of our achievements and none of it would be possible without the amazing team here.

A dynamic media company in Greater London seeks an experienced leader for the Client Success role. The ideal candidate has over 5 years of leadership experience in fast-paced environments, along with strong project management and analytical skills. This position offers competitive compensation, grow