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Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

Dynamics 365 Business Central Service Desk Analyst £40,000 to £50,000 Location: Remote or Scunthorpe OVERVIEW Our Business Central Service Desk Analyst plays a crucial role as the frontline contact for technical and software support. This role is dedicated to delivering exceptional customer service by efficiently resolving technical issues as well as, giving customer advice and Guidance in the form of Team calls and Recorded or Live training sessions. By actively engaging with customers and teams, the Service Desk Analyst enhances the overall customer experience while contributing to the organisation’s objectives. The role involves logging and managing helpdesk tickets, meeting service level agreements (SLAs) and KPIs, and collaborating with internal teams to resolve customer issues. Through continuous learning and adherence to compliance standards, the Service Desk Analyst ensures high-quality service delivery and fosters a positive, customer-focused environment. Business Central Experience (Essential) We’re looking for someone with a solid background in Microsoft Dynamics 365 Business Central. You’ll be the go-to expert for all our customer queries, from simple ‘How To’ type queries, through to more complex queries such as Data Investigation and Config Changes. You should be confident in: • Troubleshooting posting errors, transaction discrepancies, and general ledger issues, • Guiding users through standard posting processes such as purchase and sales invoices, receipts, shipments, and journal entries, • Investigating issues like incorrect values, missing lines, or reconciliation differences between modules, • Explaining how master data, dimensions, and document templates impact transactions and reporting, • Supporting users with setup and configuration of customers, vendors, items, and related workflows, • Thinking critically about data accuracy, financial impact, and process efficiency across the ERP, • Providing clear, user-friendly explanations for common confusion points in Business Central workflows (e.g., posting groups, dimensions, or approval chains), • Experience with integrations, reporting tools, and process improvement within Business Central is a plus KEY RESPONSIBILITIES Customer Support: Act as the first point of contact for software support enquiries, providing timely and effective assistance for technical issues as well as advise and Guidance to customers on how they can utilise the solution for their business. You will also be responsible for running Virtual training sessions and workshops for our customers when advice or training is required to support the customers continuous adoption of the solution. Communicating clearly and constructively using the appropriate communication methods. Providing updates to customers at regular intervals, ensuring expectations are set and met. Proactively encouraging customers to use the self-service portal by offering guidance and sending welcome emails as required. Ticket Management: Log, update, and manage helpdesk tickets with clear and detailed documentation to ensure transparency and accuracy. Prioritising tickets in line with operational targets, ensuring SLAs for response and resolution are consistently achieved. Ensure tickets are resolved to a high standard, getting to the root cause of issues rather than just one-off fixes. Team Collaboration: Work closely with team members and other departments to resolve issues efficiently, sharing relevant knowledge and insights. Participating in team meetings, coaching sessions, one to one/development sessions, product huddles, and handovers to enhance team performance. Assisting other teams by providing accurate and helpful information, ensuring clarity in shared objectives. Meeting targets and deadlines for tasks set by the Management and Leadership teams. Continuous Improvement: Pursue professional development through training, certifications, and self-led learning. Identifying patterns in recurring issues and propose proactive solutions to prevent future occurrences. Suggesting and implement process improvements to enhance service delivery. Compliance and Security: Adhere to GDPR regulations and internal policies to safeguard customer data and maintain confidentiality. Reporting any potential security concerns or incidents promptly to the relevant parties. MAIN TASKS: Specific tasks will include (but are not limited to) Respond promptly to incoming phone calls and emails, ensuring all interactions are logged and prioritised within defined SLAs Maintain internal systems with up-to-date and accurate customer details, such as (but not limited to) 3rd party details, module information, version information, connection information, and user details. Updating internal systems correctly, clearly, and efficiently with ticket detail, ticket summary, time spent on tickets, ticket status, and ticket categories. Communicate software version upgrades, scheduling updates, carrying out the upgrades, and notifying customers of changes. Liaise with suppliers and contractors regarding tickets, projects, and issues, ensuring effective resolution and progress updates. Deliver customer training sessions and participate in customer-facing meetings to provide clear and actionable guidance. Create and maintain customer-facing resources, such as help sheets, video tutorials, training guides, and webinars. Ensure that customer data fixes and manipulations comply with audit requirements and remain transparent and secure. Keep up to date with any industry & legislation changes that may affect our customers through research and discussion/interaction with the team. Contribute towards team strategies, goals, and targets. Contribute towards company strategies, vision, mission, and values QUALIFICATIONS, NEED TO KNOW & TECHNICAL SKILLS • Right to work in the UK., • AAT Level 2 Qualification or equivalent experience in finance or a related field., • 2 + Years supporting multiple customers on Dynamics Business Central, • Proficiency in Implementing or Supporting processes within Business Central, • Familiarity with remote support tools and ticket management systems, such as Halo, Zendesk or ServiceNow., • Understanding of ITIL processes or similar frameworks to enhance service delivery., • At least two years of experience in a customer-facing technical support role. So, who are we? The HBP Group is the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support accounts software and EPOS solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes and increase efficiency. We have 3 offices including our head office in Scunthorpe, an office in Hull and another office in Peterborough. Why work for us? Here at the HBP Group we are passionate about our business and our customers, and believe our people are our most valuable asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience. Accredited to The Living Wage Foundation, we are a Real Living Wage Employer and this year we achieved “Outstanding” accreditation with Best Companies... However, we’re not going to stop there and are focused on achieving 3 Star “World Class employer to work for” accreditation in the future. That’s why it’s a great time to join The HBP Group… As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive. So, on top of the normal benefits, we think some of the amazing reasons to join us are: • 28 days of holiday, plus bank holidays = 36 days holiday total! – Prorated for part time employees., • Option to sell back holiday*, • Salary Sacrifice Pension Scheme*, • A pro-active team of staff and this includes a Mid-Year and Year End Appreciation Party. We also have a number of themed office days including for Pancake day and also to support our chosen charity, • A friendly inclusive environment across the whole office – we really are a great bunch!, • Enhanced Maternity Pay *, • Enhanced Paternity Pay *, • Enhanced Bereavement Leave, with our “Time to say goodbye leave”, • Free lunches, • Casual business dress code (with option to choose from our free workwear wardrobe selection), • Christmas Thank You Bonus *, • Support and guidance from your very first day!, • Tailored Training Plans to support success in your role., • Personal Development Plans to support career advancement., • On-site parking, • Company Sick Pay *, • Wellness activities, • Salary Sacrifice Electric Car Scheme*, • Salary Sacrifice Bike to Work Scheme*, • Salary Sacrifice Child Care Vouchers, • Length of service / eligibility criteria Salary range between £40,000 to £50,000 per annum (depending on experience). We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.

Key Points • Head of Customer Success, • Leading Hospitality Tech Management Platform, • Salary - £55 - £65K + Bonus, • YOY growth – Doubling Revenue in 2025 / 26 About The Company • Scale Up – Hospitality Management Software working with Hotels, Bars, Restaurants etc, • Disrupting the market – working with Hilton / Brewdog / Radison etc, • Doubling revenue in 2025 /26, • Remote first working About the Role • Head of Customer Success – with strong progression to director level, • Managing, onboarding and expanding relationships with existing accounts whilst looking for upsell opportunity, • Client facing role - suitable for extroverted individuals! About the Candidate • 5+ Customer Success experience in the hospitality space, • Experience working to commercial targets is a huge bonus, • Passionate, Energetic and target driven Package and Benefits • Base salary - £55k - £65k + Bonus, • Remote first working, • Equity options on joining and directorship within 18 months!

Job Title: Global Procurement Regional Implementation Lead Location: London, Sheffield, Birmingham, Southampton & Edinburgh Contract Type: Fixed-Term Contract (FTC) Start Date: January 2026 Industry: Financial Services – Asset Management / Insurance Company: Global Banking Institution Some careers shine brighter than others. If you’re looking for a career that will help you stand out and fulfil your potential, this opportunity offers support, rewards, and exciting new directions. Your Career Opportunity Dynamic and proactive, Global Procurement delivers tangible commercial value. A varied remit spans all aspects of the procurement lifecycle worldwide—from leading relationships with suppliers to ensuring alignment across spending plans. Highly engaged with the business, Procurement specialists develop deep strategic understanding. This leads to stronger approaches to measuring success and ultimately ensures the organization operates ever more effectively. Global Procurement is part of Digital Business Services, providing essential operational and technical support to global teams and helping improve customer service and efficiency. Operations, Services, and Technology combine global expertise and technology to help stay ahead of the competition. The Global Procurement Change and Innovation team helps shape and implement strategic change for internal and external third parties, delivering outcomes that support strategic priorities and add value. The team brings execution skills, a design-led approach, and delivers at pace to achieve desired business outcomes on large, complex, cross-functional projects including local regulatory initiatives. Within a value stream approach, the Regional Implementation Lead will be accountable for the regional implementation and management of key strategic change programmes across Global Procurement Services including Source to Contract, Procure to Pay, Third Party Management including Supplier Management, and other key areas. What You’ll Do • Work closely with the Global Procurement Head of Change and Innovation, Procurement Service Process and Product Owners to manage and achieve delivery against identified initiatives and outcomes, • Manage all key region/market stakeholders enabling delivery outcomes to be met, • Be the key regional SME for all region/market regulatory requirements, • Manage and report on progress to stakeholders, oversee the tracking of risks/issues/dependencies, • Promote adherence to project/programme governance model and use defined standards and tools for processes such as risk logs, change control, and resource requests, • Work closely with each project team and delivery stakeholders to ensure smooth change delivery, • Build, maintain, and strengthen mutually beneficial, sustainable relationships with internal and external stakeholders, • Engage stakeholders through effective communication, conveying complex and technical information in a meaningful and compelling way, • Leverage stakeholder relationships to ensure synergies between people and groups are recognised and harnessed, • Proactively apply change management approaches and techniques, • Establish relationships with key project, region, and market stakeholders, • Adopt Global Procurement Change Governance and standard Change Frameworks, • Act as a role model to create and maintain a collaborative team environment that supports and encourages professionalism and team development What You Need to Succeed • Strong working knowledge of procurement processes and services, • Experience in one or more Procurement specialties: sourcing, procure to pay, third party management, supplier management, procurement operations, • Ability to grow a network of stakeholder relationships to facilitate effective delivery, • Flexibility and resilience in responding to multiple requirements and competing priorities, • Ability to grasp complex and incomplete information to make timely decisions, • Experience with change implementation techniques and approaches, • Strong communication skills across a range of stakeholders, • Experience in Programme / Project Management, • Strong written and verbal communication skills, • Strong analytical and problem-solving skills, • Ability to work within a team and/or independently, • Self-starter with ownership mindset, • Awareness of Change Frameworks, Agile methodologies, and best practice techniques, • Understanding of organizational purpose, values, culture, and transformation fundamentals, • General financial services industry knowledge with specific functional expertise, • Proficiency in at least one of the following platforms: Coupa, Oracle Fusion, or ServiceNow.

Our client, a global leader in their field, is looking for a Global Head of Privacy (Compliance) to join their team on a permanent basis. The organisation is at an exciting juncture in their growth story and as a result, they are looking for a lawyer with a background in Privacy to support them on their journey. The role reports into the Chief Compliance Officer who is hugely inspirational, and they are looking for someone to work in partnership with them – helping to build out a best in class privacy function both in the UK and internationally. The role will involve having responsibility for the global vision and execution of our client’s privacy and data protection agenda, ensuring that their business meets all regulatory obligations while driving innovation and marketing growth. The role plays a pivotal part in balancing compliance with opportunity, managing privacy risk, promoting responsible data practices, and enabling value creation through ethical and compliant data use. Working across the business, this leader will embed privacy principles into their culture, processes, and strategic decision-making. Primary Responsibilities will include: • Delivering on a large-scale, multi-country programme design, to strengthen and harmonise privacy compliance across 19 markets, • Develop and implement a proactive, business-focused global privacy strategy aligned with long-term growth objectives, • Establish and maintain a global governance framework that provides visibility, accountability, and effective oversight of privacy issues, • Collaborate with the Digital, Marketing and IT teams to design compliant solutions for data collection, consent, cookie management, retention, and responsible use, with a strong focus on digital marketing, AdTech, and customer data platforms, • Tracking emerging privacy laws and regulations globally and guiding the organisation’s response to new or evolving requirements To be considered for the role you should: • Be a qualified lawyer experienced in privacy and data protection matters on an international scale, • Have significant experience in digital marketing, AdTech, and consumer data, • Have experience of managing a team, • Be able to demonstrate your ability to provide commercially sound and pragmatic advice within complex, fast-moving organisations, • Have proven experience in effective cross-functional leadership, stakeholder engagement, and influencing on an international scale This is a truly unique opportunity to work with one of the most ambitious organisations during their “build- up” phase, where you be central to the success of their growth plans. If this opportunity sounds of potential interest, then please do send your CV to Alexia -

The company: • A market-leading SaaS platform helping global brands simplify risk, compliance, and security awareness. Trusted by some of the biggest names across tech, finance, and government., • Recently acquired in a huge £100M+ deal, fuelling serious investment, product expansion, and international growth., • A team spread across the UK, US, and APAC, all working with pace, ambition, and purpose., • A company that genuinely looks after its people. Flexibility, trust, and development aren’t perks here, they’re part of the culture. Also a Certified B-Corp!, • If you want to join a brand that’s scaling fast, backed for success, and still small enough for your work to matter, this is the one. The opportunity: • This is a seriously exciting one. Leading the SME CS team, you’ll own and scale the Digital / Tech-Touch Customer Success function for a global SaaS brand., • The goal is simple: Build a digital-first CS engine that drives adoption, retention, and growth through automation, in-app engagement, and smart data. You’ll design the strategy, get hands-on with delivery, and shape how Customer Success operates at scale., • You’ll be working with platforms like Salesforce, Gong, HubSpot, and in-app engagement tools such as Pendo or Userpilot. The foundations are already there and it’s your job is to take them to the next level., • You’ll have freedom to test, iterate, and prove what works. Think one-to-many onboarding, automated journeys, and scalable digital engagement programs. There’s also scope to grow the team, owning how the function evolves across the business. The ideal candidate: You’ll need to show proven, measurable success in building or transforming a Digital Customer Success model. This isn’t a theory role.. They want someone who’s done it before and can show the results. Your job title is less important, but you’ll demonstrate that: • You know how to turn usage data into actionable engagement plans, • You’ve built scalable digital programs that boost adoption and reduce churn, • You’re confident driving strategy but not afraid to get hands-on, • You know how to partner with Product, Marketing, and Data teams to create seamless customer journeys, • You’re naturally analytical, commercially minded, and outcome driven, • You thrive in fast-paced SaaS environments and love seeing metrics move in the right direction, • You don’t need to come from the same industry. What matters is a track record of delivering success through digital CS and an ability to build from the ground up. The package: • £90,000 base salary + 25% bonus, • 25 days annual leave (plus bank holidays), increasing with tenure, • Private healthcare, • Generous pension contributions, • Dedicated training and development budget, • Flexible working and genuine work-life balance, • Global team socials and company events This is a tremendous opportunity to shape the future of Customer Success for a fast-scaling global brand. You’ll build the blueprint for digital engagement and prove just how powerful a tech-touch CS strategy can be. Although I said job title isn’t important, people from the following backgrounds would be interesting: Head of Digital Customer Success, Digital CS Manager, Scaled Success Lead, Customer Success Operations Manager, Digital Experience Manager, Customer Engagement Lead, CS Enablement Manager, Lifecycle Marketing Manager, or Senior CSM owning digital programs.

Customer Service & Order Management Coordinator Department: Supply Chain & Operations Reporting to: Head of Merchandising & Planning Location: UK ABOUT FABLE AND MANE Fable and Mane is an innovative, dynamic, and modern hair care brand inspired by ancient Indian beauty secrets, using performance-led, potent ingredients in all its formulas. Created by two entrepreneurial siblings, Akash & Nikita Mehta, Fable & Mane has taken the beauty world by storm, revolutionising the hair care category to become one of the best-selling brands in Sephora. What is it like to work at Fable and Mane? We disrupt as we do, constantly challenging norms to bring fresh ideas to life. We are free to play, fostering creativity and innovation in everything we do. Our empathy unites us, building strong connections within our team and with our community. Our heritage fuels our future, blending ancient wisdom with modern practices to inspire and drive our success. Together, we’re crafting an inclusive space where everyone’s story matters, and where we push each other to grow every day. ABOUT THE ROLE As Customer Service & Order Management Coordinator you will: • Build and maintain strong relationships with Key accounts, ensuring orders are delivered accurately and within a timely manner., • Lead the end-to-end global order management process for B2B and B2C channels and customer base., • Collaborate closely with Commercial, Marketing, and Finance teams to align stock flow with brand strategy., • Analyse performance, identify risks and opportunities, and ensure operational efficiency across all global markets. WHAT YOU’LL DELIVER This will include but not limited to: Customer Service • Responsible for management of global orders for all retailers in NA, UK, ME, India and future regions, including digital channels like Amazon B2B orders. Ensuring orders are processed on time and meet forecasts; pricing, quantity, timing per customer., • Understand global and regional requirements for each customer and proactively highlights any risks based on inventory, shelf life, or not meeting financial objectives., • Partner with Marketing Team to support key activities including activations, Mailers, Holidays, and special events., • Partner with Accounts to translate orders to invoices for on time and accurate payments., • Point of contact for all order management queries, from creation through to order fulfilment ensuring 98%+ on-time delivery, • Maintain order tracker, updating weekly to capture stock shipped, order dispatch dates and highlighting any risk to supply or customer service., • Responsible for weekly order status connects with internal teams providing reports for weekly/monthly/quarterly/annual actuals vs forecasts., • Provide troubleshooting assistance for customer orders and relevant problems while understanding best practices for shipping to key international regions., • Respond to specific customers’ requests to ensure excellent customer service and customer experience. Stock & Inventory Management • Daily stock level monitoring across US, UK, and EU ensuring 95%+ product availability, • Support Head of Merchandising on weekly stock replenishment plans by market ensuring optimal inventory levels aligned to sales velocity., • Weekly inbound stock tracking reports identifying shortages, damages, and delivery variances with resolution plans., • Support Head of Merchandising by highlighting risk and opportunity assessments flagging supply constraints, overstock situations, and market trends., • Work with supply team to strategize excess stock clearance plans including markdowns, promotional recommendations, and liquidation timelines., • Stay up-to-date with new products and launches. Supply Chain & Logistics Operations • Monthly 3PL performance scorecards tracking KPIs (order accuracy, fulfilment speed, damage rates)., • Ensure all fulfilment KPI’s and SLA’s are met to the required standard, • Work with Head of Merchandising to improve dispatch (WH+ Shared) KPIs (dispatch time, % non-ships % inc. shipments, returns processing time), • Oversee RTV process, • Resolution and communication of issues raised by transportation, logistics, imports/exports and customs, escalating where required, • Liaise with warehouse logistics supporting with upcoming product launches including samples, GWP, • Assist efficiency of 3PLs (goods receiving, stock rotation, inventory), taking an active role in cooperation with Supply and Demand teams, • Weekly outbound logistics coordination across D2C, B2B, and retail channels., • Assist with supplier batch-code management Reporting & Documentation • Responsible for daily and monthly departmental reporting on weekly orders statuses, • Supplier invoice tracking and approval ensuring on-time payment and preventing supply disruptions., • Organise relevant import export documentation with Suppliers and Freight Forwarders, • Intercompany shipment documentation including commercial invoices, customs paperwork, and transfer pricing records., • Vendor onboarding packages including relationship setup, system integration, and performance baseline establishment., • Responsible for maintaining database and providing all required information to commercial team for all products, sets, samples, gifts with purchases, required for retailer forms. QUALIFICATIONS & EXPERIENCE • Bachelor’s degree, • 3+ years’ experience in customer service, order management, account management or logistics., • Strong Excel and ERP skills (SAP preferred)., • Experience managing B2B & B2C global orders and 3PL partners., • Excellent communication, organisation, and problem-solving skills.

The company: • A market-leading SaaS platform helping global brands simplify risk, compliance, and security awareness. Trusted by some of the biggest names across tech, finance, and government., • Recently acquired in a huge £100M+ deal, fuelling serious investment, product expansion, and international growth., • A team spread across the UK, US, and APAC, all working with pace, ambition, and purpose., • A company that genuinely looks after its people. Flexibility, trust, and development aren’t perks here, they’re part of the culture. Also a Certified B-Corp!, • If you want to join a brand that’s scaling fast, backed for success, and still small enough for your work to matter, this is the one. The opportunity: • This is a seriously exciting one. Leading the SME CS team, you’ll own and scale the Digital / Tech-Touch Customer Success function for a global SaaS brand., • The goal is simple: Build a digital-first CS engine that drives adoption, retention, and growth through automation, in-app engagement, and smart data. You’ll design the strategy, get hands-on with delivery, and shape how Customer Success operates at scale., • You’ll be working with platforms like Salesforce, Gong, HubSpot, and in-app engagement tools such as Pendo or Userpilot. The foundations are already there and it’s your job is to take them to the next level., • You’ll have freedom to test, iterate, and prove what works. Think one-to-many onboarding, automated journeys, and scalable digital engagement programs. There’s also scope to grow the team, owning how the function evolves across the business. The ideal candidate: You’ll need to show proven, measurable success in building or transforming a Digital Customer Success model. This isn’t a theory role.. They want someone who’s done it before and can show the results. Your job title is less important, but you’ll demonstrate that: • You know how to turn usage data into actionable engagement plans, • You’ve built scalable digital programs that boost adoption and reduce churn, • You’re confident driving strategy but not afraid to get hands-on, • You know how to partner with Product, Marketing, and Data teams to create seamless customer journeys, • You’re naturally analytical, commercially minded, and outcome driven, • You thrive in fast-paced SaaS environments and love seeing metrics move in the right direction, • You don’t need to come from the same industry. What matters is a track record of delivering success through digital CS and an ability to build from the ground up. The package: • £90,000 base salary + 25% bonus, • 25 days annual leave (plus bank holidays), increasing with tenure, • Private healthcare, • Generous pension contributions, • Dedicated training and development budget, • Flexible working and genuine work-life balance, • Global team socials and company events This is a tremendous opportunity to shape the future of Customer Success for a fast-scaling global brand. You’ll build the blueprint for digital engagement and prove just how powerful a tech-touch CS strategy can be. Although I said job title isn’t important, people from the following backgrounds would be interesting: Head of Digital Customer Success, Digital CS Manager, Scaled Success Lead, Customer Success Operations Manager, Digital Experience Manager, Customer Engagement Lead, CS Enablement Manager, Lifecycle Marketing Manager, or Senior CSM owning digital programs.

We’re looking for a Director of Operations to join a fast-paced, direct-to-consumer business set to double in size over the next five years. Reporting directly to the C-suite, this newly created role will lead and develop a large, multi-site operational team while driving the delivery of key strategic initiatives. As a pivotal member of the leadership team, you’ll play a central role in building the operational foundations for the company’s next stage of growth and ensuring its continued success. This person can be based anywhere but needs to be able travel to the sites across the UK (North, Midlands, South) and to the head office when required. Responsibilities • Build and lead high-performing operational teams across fulfilment centres, fostering a culture of trust, accountability, and continuous improvement., • Shape and execute the operational strategy, inspiring and guiding the team through every stage of growth., • Deliver world-class results across key KPIs — including cost efficiency, customer lead times, and order accuracy — setting ambitious targets and holding the team to exceptional standards., • Champion business continuity and operational resilience, ensuring the team can adapt effectively to change or disruption., • Drive automation and continuous improvement initiatives across fulfilment sites, identifying opportunities to enhance efficiency, optimise systems, and reduce costs., • Oversee relationships with third-party partners, including automation providers, ensuring seamless integration and high performance., • Lead the planning and scaling of resilient fulfilment operations, • Collaborate closely with cross-functional teams in technology, product, finance, and commercial to deliver aligned, scalable operational solutions., • Ensure all operational processes uphold the highest standards of clinical governance and regulatory compliance., • Represent frontline teams and customers, ensuring strategic decisions reflect real-world operational impact. Requirements • A seasoned operations leader with deep expertise in e-commerce logistics, ideally within pick-pack-ship environments., • Technically adept and forward-thinking, with strong knowledge of warehouse automation and technology integration., • Commercially minded, with proven success in budget management and data-driven decision-making., • Experienced in scaling operational teams and distribution networks in e-commerce, retail, or consumer healthcare., • Skilled in end-to-end supply chain management, including import processes and automation., • Collaborative, with experience partnering across technology, product, and other business teams to drive operational excellence in fast-paced environments., • Proven P&L ownership and a track record of delivering commercial success.

Position : Sales Manager, Head of Sales, Location : Sheffield - please note that this role is office based in Sheffield if not out with customers. There is no scope for hybrid working Sector : Capital equipment. Project values £500,000 to £10 million with long sales cycles Territory : United Kingdom, Ireland and Scandinavia Reporting to : Managing Director Salary : C £70,000 basic plus car and bonus scheme Purpose : As Regional Sales and Account Manager for Capital Equipment for the United Kingdom, Ireland and Scandinavia you will take responsibility for building relationships with previous customers, current customers and prospects to develop opportunities to quote for large capital investment projects in the heavy engineering sector. Projects are high value, typically from around £500,000 for a small project to £10 million + for complete major systems. Orders can be for new or replacement plant. There are something around 2,500 potential customers in the designated region ranging from large multi-nationals to small family businesses. Sales cycles are long, and will need a high degree of customer management coupled with competent technical / engineering knowledge to be able to propose solutions that are fit for purpose in terms of cost, performance, delivery and sustainability. The Role : Your main responsibilities will include: • Taking full responsibility for all customers and prospects within the region, • Building relationships with customers and prospects to gain an understanding of their current equipment condition and future plans to replace / upgrade their plant., • Ensuring that customer requirements are full understood to allow for the provision of detailed and accurate quotations to be provided, • Managing and maintaining the CRM system to ensure that all data relating to potential opportunities is accurate at all times, • Providing forecasts and revenue plans to the Board, • Managing historic customer pricing analysis to ensure quotations made to customers are in line with market prices and previous order pricing, • Negotiating high value contracts, • Presenting our full product offering to customers, understand both OPEX and CAPEX spending pattern providing innovative and proactive solutions, • Develop and maintain a sales strategy for each defined customer, • Contract definition and elaboration of Technical and Commercial Proposals collaboration, • Collaborate as required with the other Group companies worldwide, • Coordination for Sales activities and sales follow-up by monitoring project progresses About You : • Holds a formal qualification in an engineering or technical subject. Whilst a degree level qualification is preferred HNC / HND level qualifications are also acceptable, • Proven experience of success in a B2B sales environment within engineering, manufacturing or very similar is essential, • Experience of CAPEX project sales is essential ; experience of OPEX and aftermarket sales is preferred, • High level of commercial awareness, • First class interpersonal and relationship building skills, • Strong negotiation skills, • Proficient with CRM systems, • Full UK driving licence, • Able to travel throughout the UK, Ireland and Scandinavia, • Project management experience is desirable

We are working exclusively with your client to find a remote Head of Sales. About: Our client is a market-leading SaaS conversion platform helping marketers turn passive website visitors into leads for sales teams. They accomplish this with a comprehensive suite of solutions that provide invaluable insights into website activity. These solutions aim to increase conversion rates with features such as chatbots, in-page bots, a visual bot, and AI functionality. Following a recent acquisition seeing their previous Head of Sales promoted to VP, it is now time for them to bring in a new sales leader to look after the UK sales team. Key Highlights: • Consistently growth year-on-year, they went from £100k ARR to £2.5m ARR in 2.5 years., • Large TAM which includes B2B2B and B2B2C sales - currently their market is split 75% and 25% respectively., • Serving the SMB and lower mid-market segment where your clients will have between 50 and 150 employee headcount., • Average order value of £18k ARR and a 45-day deal cycle., • Opportunity to lead a team of 10 which includes AEs, SDRs and an SDR lead., • A strong culture of internal promotions. A number of SDRs have been promoted, and the previous Head of Sales was promoted to VP. In the long term, this role could lead a team across Europe., • Solid team attainment of 85% in 2024, and Q1 2025, they averaged 92%!, • Achievable targets of €250k ARR per rep and a strong commission plan heavily incentivises over-attainment., • They have a strong inbound function and marketing team, which currently helps with the bulk of pipeline generation. They have a marketing and customer success team of 19 people., • Recently acquired to now total nearly 300 staff. You will have stability and resources from day one., • £80k base + 50% OTE + other benefits to be discussed. The Role: • Developing, implementing and executing a new outbound strategy for your AE team. The goal is to have 30% of leads come through direct outbound., • Coaching and mentoring your AE and SDR team to be as productive as possible. The management culture is “coach-first,” so you will be expected to join sales calls, revise proposals, listen to call recordings etc, so you can provide constructive feedback to your teams., • Closely working with the SDR team to stay on top of KPIs and quality leads - the VP believes in high-activity outreach through cold calling., • Strengthening deal conversation rates through the further implementation of MEDDPICC and the Challenger sales methodology. They are also bringing in SPIN sales. This will also mean developing your skills to pass on the learnings!, • Working with your team to ensure they hit their targets will allow you to hit your targets., • Conducting weekly 1-2-1, performance reviews and live coaching sessions to ensure your team is engaged, aligned and motivated to continue performing., • Meeting the business's KPIs. In addition to sales targets, this would include engagement scores and employee retention., • Regular travel to national events where you will exhibit the platform and generate leads., • Collaborating with the wider commercial team (marketing, customer success, rev ops, product and HR) to further build a robust GTM function., • Keeping on top of team admin to make sure the CRM is up to date and accurate. Revenue forecasting is important to the client for strategic planning and they need good data to make well-informed decisions. Requirements: • At least 18 months of management experience, including the role of “team leader” or above., • A management style centred around being a coach first with tangible examples., • A proven outbound prospector with a strong understanding of the techniques required to drive pipeline, this can be proven as an individual contributor or manager., • At least 4 years working in a SaaS company where you have at least one example of a 12+ month tenure in an SMB to MM business., • Self-started and a proven track record of achieving against quota as an individual contributor or manager., • Data-driven and able to use CRM information to make well-informed decisions., • Professionally trained and have leveraged sales frameworks such as MEDDPICC, Challenger or SPIN., • Excellent written and verbal communication is essential, you will be liaising with top executives., • Able to work remotely and strongly willing to travel to events - they have 20+ per year., • Excited by a fast-paced and dynamic startup environment. Benefits: • £80k - £90k base + 50% OTE., • Remote working., • Other benefits TBD.

Location: Home-based with regular travel to partners as needed Reports to: Head of Employer & Partner Provider Relationships Salary: £45,000 plus excellent benefits and bonus package (to be discussed at interview) Closing Date: 27th November 2025 About the role: Promoting the value of good management and leadership is a key growth area for CMI in line with our strategic objectives. We are looking to recruit an ambitious and proactive B2B sales relationship manager who has a proven track record of driving strategic and commercial sales growth by engaging employers and private training providers. The role is fast paced, target driven and a classic mix of developing new business (70%) and growing sales through existing relations (30%). We are inviting applications from individuals who are comfortable in managing an annual sales opportunity pipeline of circa £3 million by liaising with C suite executives at Chief Executive, Director level by promoting apprenticeships and or related management development solutions. Location wise, you will be based ideally around the Midlands area however we are flexible for the ideal candidate. Your CV should demonstrate strong experience and a successful track record in a sales or business development capacity across other leading professional bodies and or training providers. Ideally you will possess a strong network of customer contacts across our target audience group. You will be a key member of a great national sales team operating within the UK Employer and Partner Provider Partnerships space. We offer an attractive salary and bonus package along with a wide suite of company benefits including bupa medical cover, flexible working and career development opportunities. Responsibilities: • Grow CMI’s presence and identify sales growth opportunities by engaging leading private training providers and employers across the Midlands region ., • Develop and manage a sales pipeline of £3 million annually. Primarily by securing new business clients as well as managing an existing client base that leads to sales and long term partnerships., • Lead strategic engagement with C suite decision makers at Chief Executive, Director and Head of Capacity around CMI’s vision for better management and leadership. Understand customer pain points, ambitions and strategically align the value of our customer offering as a solution., • Liaise with relevant internal stakeholders at CMI to develop innovative engagement models and marketing solutions to drive customer engagement. Identify and implement new working practices and processes to improve the customer journey and experience with CMI leading to positive Net Promoter Scores (NPS). About you: We are an inclusive employer and welcome all diverse backgrounds, where individuality is celebrated, creating both a forward-thinking team and a supportive space for everyone in the CMI team. We actively invite applications from diverse cultures and experience. • We are looking for someone who can enhance our culture and align with our core values. We want someone who is ‘Passionate’ in making a positive difference to the skills of managers and leaders, ‘Practical’; with the ability to make quick and smart decisions, ‘Progressive’ about creating a better future and maintaining a ‘Professional’ code of conduct, through being accountable and ethical in everything that we do., • Proven track record of sales success and developing strong customer relationships across private training providers., • Managed an individual annual sales opportunity pipeline of circa £3 million. Regularly qualifying the quality and strength of the opportunities across the customer portfolio., • Demonstrable track record of primarily developing new business opportunities and self generating new leads., • Grown business through upselling / cross selling across existing client portfolio., • Has developed innovative solutions to drive engagement and improve customer journey and experience leading to uptake of products and services., • Confident in developing and undertaking sales presentations to a senior audience. Comfortable in networking at large industry leading conferences and events., • Regularly looking for opportunities to self develop and learn new skills., • Managed a sales pipeline by using Salesforce CRM. Why CMI: Are you looking to join a dynamic and ambitious organisation? At CMI, new leadership and management strategies are at the fore-front of what we do. We know the importance of fresh ideas and encourage new perspectives. We are a not for profit, Sunday Times Best Company To Work for 2023, with a Platinum Accreditation with Investors in People. We offer an engaging, flexible and collaborative culture with a wealth of opportunity for professional development. It doesn’t stop there. We believe we are only as good as the people that work at CMI and in turn offer a competitive benefits package for all employees: • Flexible working - whether that’s from home or in the office; wherever works best for you. We are not a traditional 9 to 5, we are flexible with what hours you work and when you work. Our offices in both London and Kettering provide comfortable collaboration spaces for team get-togethers, • 21 days’ holiday + 8 days’ Bank Holiday + 4.5 days allocated for CMI holiday over Christmas and New Year period - with annual leave days increasing with length of service and the opportunity to buy and sell holiday, • Wellbeing and mental health - in-house mental health first-aid trainers, BUPA Employee Assistance for 24 hour support, • Inclusion at our core - Our colleague-led Inclusion Hubs for Ethnicity, LGBTQIA+, Menopause, Age, Disability and SocioEconomic are open for anyone to join, • CMI membership - take advantage of our amazing courses and become a Chartered Manager. Plus, CMI will pay your professional membership to one additional organisation of choice, • Rewards and Recognition scheme - cash prizes awarded to employees throughout the year, • Pension - we add an extra 6% of your gross salary to your pension pot every month after 3 months About us: The Chartered Management Institute (CMI) sets the Professional Standard in Management and Leadership. We have worked with businesses and education providers to inspire people to unleash their potential through qualifications, apprenticeships and training to become skilled, confident and successful managers and leaders, resulting in Chartered Manager status - the ultimate management accolade, which is proven to boost individuals’ career prospects, management capability and impact in the workplace. Personal data which you provide through your application will be used for recruitment purposes only. For further details, see our privacy policy on our website. By submitting your CV/application, you are agreeing for your data to be used this way. We reserve the right to close this vacancy earlier than advertised should we receive a high number of suitable applicants.

Senior Account Manager / Paid Advertising Specialist • Young, friendly company, • £53,400 OTE (£36,000 base salary + £17,400 performance related bonuses), • Generous holiday allowance, • Remote (UK based) – occasional travel required We’re on the lookout for a talented Senior Account Manager / Paid Advertising Specialist who’s ready to take the lead on Meta and Google PPC campaigns whilst also being taking ownership of client relationships. The primary objective will typically be generating super high-quality leads and meetings for service-based companies across UK via Digital Marketing, utilising the Meta and Google Ad Platforms. This hybrid role gives you the chance to manage paid campaigns while building strong client relationships. You’ll need at least 3+ years of experience in full end to end with in Meta Ads management & Google Ads Management, whilst building out full funnel marketing systems within GoHighLevel. About Tip-Top Media Co Ltd. Our drive is simple - we strive to "deliver what we sell" and therefore this role will be perfect for you if you want the freedom to deliver great results, build great relationships and fundamentally keep our clients as profitable as possible. Our focus is simply always on two things: 1. Delivering Tip-Top results - client success, 2. Building Tip-Top partnerships - client retention … and we’re looking for someone who cares about those two things as much as us. At Tip-Top Media Co, we pride ourselves on seamlessly integrating strategy with creative execution. This role isn't just a job; it's a pathway to professional growth, offering invaluable skills and experiences. If you're ready to be a part of a young innovative team that values creativity and strategic thinking, we look forward to having you on board. Joining Tip-Top Media Co means saying goodbye to the mundane 9-to-5 and dreary office workspaces and becoming part of a dynamic, growth-oriented agency. Our remote working culture underlines our commitment to flexibility and work-life balance, ensuring you have the freedom to work in a way that suits you best. As a pivotal member of our team, you won't find any monotonous routines here. We're all about innovative strategies and making real connections with our clients. Embrace the freedom of remote working and become a key player in our vibrant, results focused digital marketing agency. What You'll Be Doing: • Work closely with our Head of Delivery and wider delivery team to implement and optimise multi-channel paid ad strategies across predominantly Meta & Google ads., • Campaign strategy & execution - Build, strategise, optimise and grow paid social campaigns to drive growth and exceed commercial targets, • Stakeholder management - Building relationships with other MVF teams, keeping them up to date with campaign performance, issues and opportunities, • Manage client relationships, including regular reporting and strategy presentations., • Collaborate with wider team to create compelling campaigns, creatives and content that converts., • Dive deep into campaign analytics to understand performance and inform strategy adjustments., • Stay up-to-date with the latest paid advertising trends and platform updates., • Coordinate and manage multiple client projects simultaneously, ensuring deadlines are met and quality is maintained., • Contribute to the development of our agency's best practices and processes. Key Requirements • Experience: 4+ years managing end-to-end lead gen focused Meta Ads and Google PPC campaigns., • Client Management: Proven ability to build strong client relationships, act as their primary point of contact, handle onboarding and be OBSESSED with their satisfaction., • Creative: Thinking up great ideas for campaigns that will make our clients stand out and generate quality leads is the aim of the game., • Data-Driven: Strong analytical skills, using performance data to continuously optimise campaigns for conversions and provide clear insights to clients., • Organisational Skills: Able to manage multiple clients and campaigns simultaneously, ensuring timely communication and results., • Creative Problem-Solver: Ability to proactively address client issues and adjust campaigns, offering new ideas to improve outcomes., • Strategically focused: Confident in recommending additional services or strategies to improve client results., • Technical Expertise: Proficiency in Google Analytics and other campaign management tools., • Communication: Excellent verbal and written communication, with a strong focus on customer service and expectation setting., • Remote-Work Savvy: Comfortable with scope for a full-time, remote position, meeting deadlines, and maintaining routine. Perks of the Job 💰 Pay & Performance Bonuses – £53,400 OTE (£36,000 base salary + performance-based bonuses linked to client satisfaction) ☀️ Holiday - 33 days leave per annum (Inc bank holidays) 🌱 Ongoing Development – We have a learning culture, offering opportunities for professional growth. 🚀 Growth – You’ll play an essential role in a rapidly expanding UK-based digital marketing agency. 💼 Diverse Portfolio – Work on a variety of dynamic and challenging projects for a wide range of clients. 📊 Impactful Work – Your strategies will have a direct influence on our clients’ growth. 👨‍💻 Work Remotely – 90% of your time will be working remotely, occasional trips to visits clients across UK to capture content with our content team for Ad Campaigns will be required. 🏆 Recognition – We celebrate achievements and give credit where it’s deserved. 🍎 Free Fruit - Just joking! If this all sounds good to you, then we look forward to receiving your application. (No recruitment agencies at this time please)

adi Food and Beverage Projects Director About the Role As the Projects Director, you will work closely with the Managing Director to implement a growth plan aimed at expanding customer reach and enhancing profitability while fostering a culture of continuous improvement within the adi F&B business. Your responsibilities will include driving site and project performance to ensure positive outcomes for clients, serving as the primary point of escalation for resolving key challenges faced by food and beverage manufacturing clients, and developing detailed, competitive quotations that impress clients without incurring excessive costs. Additionally, effective resource management across multiple sites will be crucial to ensure timely completion of projects within budget. Specifically, key responsibilities will include: • Collaborating with the Managing Director on operational decisions and strategic goals., • Reporting to the Operations Director, with dotted line responsibility to the Managing Director, • Working closely with the Managing Director and Business Development Director to lead the preparation of proposals and quotations within the F&B sector, liaising with internal and external suppliers, • Overseeing daily operations to ensure smooth progress., • Line management of a team of Project Managers, providing constructive feedback., • Overseeing high-profile food and beverage projects ranging up to £30 million, • Assessing and developing PM team training and inputting into engineering team training needs to ensure compliance with regulations and standards., • Cultivating subject matter experts within the team to enhance competitive advantage., • Evaluating and improving business procedures based on organisational objectives., • Managing procurement processes and PM team resource allocation., • Enhancing customer support processes for better satisfaction., • Reviewing financials and adjusting budgets to improve profitability., • Managing key relationships with external partners and vendors. About you We would like to hear from you if you have: • Expertise – Food and Beverage subject matter expert with a solid understanding of process or design engineering projects., • Industry Knowledge – Understanding of manufacturing pressures and challenges., • Track Record – Proven success in food and beverage industrial/manufacturing roles., • Best Practices – Experienced in financial and operational management., • Project Management – Skilled in managing various budget projects under financial constraints., • Relationship Building – Strong ability to connect with stakeholders., • Technical Skills – Proficient in understanding engineering drawings and creating Risk Assessments (RAMS)., • Health and Safety – Knowledge of Health and Safety practices and CDM regulations., • Full UK driving license. The Benefits • The adi Pit Stop – savings and discounts portal with Reward Gateway, • Healthcare cash plan, • 24/7 GP helpline including private electronic prescription service, • Enhanced Employee assistance programme, • Cycle to work scheme, • Employee referral bonus of £500 for every successful new employee, • Generous holiday allowance, • Celebration days, • Company-wide Christmas party for employees and partners, • Annual employee awards, • Long service awards, • Free workwear The company Find out more about adi – ___ Find out more about adi – Other organisations may call this role a Head of Engineering Projects, Food and Beverage Manufacturing Project Delivery, Director of Projects, Chief of Projects or Food and Beverage Projects Director. adi Group is fully committed to the principle of equal opportunity in employment and seeks to ensure that the careers of all employees are determined solely on merit and opportunity and that judgement of employees are free from the effects of bias and prejudice. So, if you’re seeking your next challenge as a Projects Director, please apply via the button shown.

An outstanding opportunity to lead and shape the GB sales and training functions of a global leading manufacturer of audio technologies..... Connected are excited to be leading the search for a Head of Sales & Training position on behalf of one of the principal global leaders in the hearing technology space. With responsibility for a team of approximately 15 heads, the role is focused on leading and inspiring sales and training professionals across the company to deliver industry-leading commercial execution. We are seeking to engage with highly credible sales management professionals with experience within relatable industries - for example: medical devices, optics, dental or veterinary markets would be of particular interest. The sales and training organisation is focused on b2b clients in public and private healthcare markets and as such, experience across both NHS and Retail/Independent environments is meriting. A key focus in this position is supporting the sales and training teams physically in the field. We are looking for a hands-on, leadership professional who is comfortable operating alongside colleagues on territory, offering support, coaching and guidance in order to optimise performance across the teams. The role will require significant travel and frequent overnight stays across Great Britain with presence also expected at the company Head Office on at least a fortnightly basis.. Key skills required: • A thorough approach to the sales process with each member of the sales team is essential for success in this role., • Strategic Thinking: Ability to leverage market insights to develop and execute localized commercial strategies., • Analytical Skills: Proficiency in market analysis, forecasting, and financial planning., • Communication Skills: Excellent verbal and written communication skills, with the ability to represent the company effectively in public forums and media engagements., • Leadership Skills: Strong leadership and team-building skills, with the ability to inspire and motivate a diverse team., • Collaboration: Ability to work closely with regional teams to ensure alignment and leverage best practices., • Adaptability: Flexibility to adjust strategies based on market dynamics and organizational needs., • Customer Focus: A thorough approach to understanding and addressing customer needs and pains, providing effective business solutions You will have a demonstrate track record of success in managing effective and efficient sales organisations within a similar or related market. You will have a passion for leadership and coaching with an emphasis on developing and nurturing outstanding talent. You will be geographical mobile and have the flexibility to effectively manage a talented team across England, Scotland and Wales. To find out more about this outstanding opportunity, contact Rob Wilson at Connected Search Group in the first instance.

Adobe Presales Specialist Location: Hybrid Reports to: Head of Presales Type: Full-time About the Role We’re looking for an experienced and enthusiastic Adobe Presales Specialist to lead our engagement across Adobe’s product portfolio. In this role, you’ll combine your technical understanding of Adobe solutions with strong communication and enablement skills to drive awareness, confidence, and adoption across our sales teams, partners, and customers. You’ll act as the in-house Adobe expert — demonstrating product capability, supporting presales engagements, and ensuring customers and partners understand how to get the most value from Adobe’s market-leading technologies. Key Responsibilities • Adobe Solution Expertise, • Serve as the subject matter expert for Adobe products, including Creative Cloud, Document Cloud (Acrobat/Sign)., • Stay current with Adobe’s latest product developments, sales motions, and go-to-market strategies., • Translate Adobe’s product updates into clear, actionable insights for sales and technical teams., • Presales Support & Customer Engagement, • Support the sales team in customer engagements — providing product demonstrations, technical guidance, and solution recommendations., • Confidently present Adobe solutions to customers, showing how they can drive creativity, productivity, and ROI., • Collaborate with customers to identify opportunities to expand their Adobe usage and adoption., • Sales Enablement & Training, • Deliver engaging training sessions to internal sales teams, ensuring they can position and sell Adobe products effectively., • Develop playbooks, quick-reference guides, and sales tools to support Adobe propositions., • Partner with marketing and sales to drive Adobe pipeline and campaign success., • Channel & Partner Advocacy, • Work closely with Adobe resellers and partners to build confidence and capability in selling Adobe solutions., • Act as an Adobe ambassador within the channel — promoting best practices and sharing product updates., • Proven experience working with or selling Adobe solutions — ideally across Creative Cloud, Acrobat/Sign, or Experience Cloud., • Strong presales background — comfortable running product demos, building value-based proposals, and engaging with technical and business stakeholders., • Excellent communication and presentation skills, with the ability to explain complex concepts simply and persuasively., • Confident working across multiple teams and functions, from sales to marketing to vendor relations., • Previous experience in a presales, vendor specialist, or technical enablement role., • Experience within the IT channel, distribution, or software sales environment., • Adobe certifications or formal product training (advantageous but not essential).

Sales Executive – for Luxury adventure company Based in the Midlands or from home with 2 visits a month to head office Salary around £30,000-£45,000 with £15000+ OTE(uncapped) Are you a sales-driven go-getter with a passion for travel , luxury and adventure? Want to sell something that actually excites people? This could be the career move that combines performance-based reward, incredible product, and long-term progression. We're working with a luxury Travel Touring company. Who sell guided and self-guided tours across Europe, the Americas, Asia and beyond, they’re on a mission to keep growing—and you could be at the heart of it. Due to expansion, they’re now hiring a dedicated Sales Executive to own inbound and outbound B2C sales, grow the customer base, and offer world-class service to both first-timers and returning adventurers. • What You’ll Be Doing:First point of contact for customer enquiries – by phone, email, and web – delivering best-in-class service., • Outbound sales & lead generation – following up warm leads, setting appointments, and converting interest into bookings., • Becoming a product expert, learning the ins and outs of each tour, destination, and package., • Managing your own sales pipeline and working towards individual KPIs with full autonomy., • Working collaboratively with reservations, marketing and operations teams to ensure a seamless customer journey., • Contributing to a high-performance culture where effort, attitude and success are rewarded., • Must-Have:Background in selling HNW travel products, B2C sales as a travel consultant, reservations consultant, sales manager or sales executive, • Proven ability to hit targets and close deals., • Natural communicator – confident, personable, and persuasive., • Strong customer focus – you care about the experience, not just the sale., • Organised, resilient and commercially minded – someone who wants to be the best., • Nice-to-Have:Passion for touring/ adventure., • Experience using CRM systems, • Hunger to grow in their role, • What’s In It for You?£30,000 - £45,000 base salary depending on experience, • Uncapped commission – realistic OTE £15,000+(uncapped with the ability to earn much more), • Flexible working – 9–5 Mon–Fri initially, incl. some late/weekend shifts for global customers when needed

French Speaking - Regional Sales Manager Up to £45,000 salary plus bonuses Remote working - UK based. What you’ll do A Regional Sales Manager is responsible for the overall Business within the designated region (France, Spain & Italy). Must be able to speak Fluent French (ideally native language) plus knowledge of Spanish and/or Italian. The individual is responsible for building successful, long-term relationships with our key regional partners and growing our business. Establishing plans and strategies will increase our clients' Market Share and deliver sales leadership, working towards achieving maximum client revenue, within clients' pre-set guidelines and our company vision and values. This role's success will further rely upon excellent communication skills, an analytical outlook, and a professional, confident manner. How you will do it • Responsible for overall growth plans on all platforms within your region, focusing on sell-through (GMV)., • Create and implement regional sales strategies that align with the clients' and our goals and drive growth., • Collaborate with marketing, category management, and other departments to ensure alignment and seamless execution of projects, sales initiatives, and GTM strategies., • Serve as the main point of contact for clients, addressing inquiries, resolving issues, and ensuring timely delivery of products and services., • Build and maintain strong relationships with key clients and stakeholders, understanding their needs and providing solutions that drive satisfaction and loyalty., • Analyse market data, sales metrics, and performance data, providing regular reports to clients and senior management and making data-driven decisions to optimise sales efforts., • Stay informed about industry trends, competitor activities and developments, providing insights and recommendations to enhance client's strategies and solutions., • Assist in the development and implementation of marketing plans as needed., • Maintain accurate records of all sales, pricing activities, and marketing initiatives performed within the region., • Provide regular and accurate forecasting updates as defined by the Head of Sales in a timely manner., • Responsible for overseeing the strategy and execution for our Webstore business., • Joint responsibility with Category Management for executing eBay and Amazon strategies for the region., • Perform additional duties as assigned by management to support overall business operations and objectives. Key Skills • Regional Sales Leadership: Proven experience driving regional sales performance across multiple channels, with clear accountability for growth and commercial results., • Client Relationship Management: Builds trusted, long-term partnerships with clients, consistently delivering value & acting with integrity in every interaction., • eCommerce Channel Expertise: Hands-on knowledge of platforms like Amazon, eBay, and D2C webstores, with the ability to optimise for performance and profitability., • Commercial & Analytical Acumen: Strong ability to interpret sales data, forecast accurately, and make confident, data-driven decisions that support strategic goals., • Initiative & Ownership: Self-starter who takes full ownership of challenges and opportunities, proactively identifying and implementing ideas that drive business impact., • Cross-Functional Collaboration: Comfortable operating across teams to deliver aligned go-to-market strategies, while championing executional excellence., • Communication & Influence: Clear, confident communicator who can engage internal stakeholders and clients with insight, clarity, and purpose., • Value-Driven Mindset: Operates with x’s values at the core, building trust, striving for excellence, and making decisions that deliver impact for clients and the business., • French speaking to deal with international clients. Ideally another language spoken too, (Spanish / German / Italian) Desirable Skills • Automotive Sector Knowledge: Experience in the automotive parts, accessories, or aftermarket industry, particularly within an eCommerce or retail context., • Digital Marketing Insight: Understanding of how digital campaigns, SEO, and promotions contribute to traffic, conversion, and AOV growth., • CRM & BI Tool Proficiency: Familiarity with tools such as Salesforce, Power BI, HubSpot, or similar platforms for client management and reporting., • D2C Trading Experience: Involvement in the commercial and trading performance of a direct-to-consumer webstore, including pricing, promotions, and inventory coordination., • Change & Growth Agility: Thrives in a fast-moving, high-growth environment where adaptability and proactive thinking are essential., • Continuous Improvement Approach: Actively seeks ways to improve processes, enhance client experience, and drive better outcomes, never satisfied with “good enough.” Reporting Structure • This role reports to: Head of Sales, • Direct reports: 0 Role KPIs (5) • Sales Targets Achievement by Channel: Percentage of sales targets met or exceeded within a given timeframe., • Customer Satisfaction: Feedback and ratings from customers regarding their experience., • Forecast Accuracy: The accuracy of sales forecasts compared to actual sales performance., • Conversion Rate: The percentage of visitors to the website that make a purchase. This helps gauge the effectiveness of marketing and sales strategies., • Average Order Value (AOV): The average amount spent by customers per transaction. AOV can be increased through upselling and cross-selling strategies.

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive. By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time. With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication - all of which we pass on to our customers. MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters. With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact. Your Career As Head of Sales Solution Delivery for the UK Private Sector, you will lead and elevate a high-impact function at the intersection of Sales, Product, and Revenue Operations. This is a strategic leadership role where you’ll shape how MHR competes and wins in an increasingly complex B2B landscape. You’ll define the vision for Solution Delivery, ensuring that every demo, bid, and engagement with enterprise and mid-market buyers positions MHR as compelling, credible, and differentiated. With accountability for the quality, agility, and storytelling of our propositions, you will be a trusted advisor to Sales Leadership, driving deal velocity, customer confidence, and sustained commercial success. Your Team You will lead and inspire a blended team of Pre-Sales and Bid professionals, ensuring clarity, accountability, and high performance at every stage of the sales cycle. By fostering a culture of responsiveness, ownership, and commercial awareness, you’ll create an environment where the team consistently delivers excellence. You’ll be hands-on in developing capability, mentoring individuals, aligning resources to complex deals, and embedding best practices across demos, proposals, and buyer engagement. You will also champion the effective use of platforms like Loopio, ensuring efficiency, knowledge sharing, and continual improvement across the function. Your Impact Your leadership will directly shape how MHR presents its solutions to the market. By ensuring our demos resonate with buyer pain points, our bids tell a persuasive and value-driven story, and our messaging reflects deep sector relevance, you’ll make MHR stand out in every major opportunity. You will influence deal prioritisation, win strategy, and commercial planning, while driving actionable insights through retrospectives and win/loss reviews. By building trusted cross-functional partnerships with Sales, Product, Marketing, Legal, and Enablement, you’ll ensure every customer touchpoint reinforces MHR’s reputation as a partner of choice delivering measurable impact on revenue, growth, and market positioning. Benefits to support you personally and professionally Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including: • Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs, • 24/7 access to a GP through Help at Hand for you and your family, confidential mental health support, and paid sick leave, • Ability to purchase or sell additional holiday days beyond 25 days and bank holidays, • Enhanced Family leave, • My MHRewards offering discounts at over 900 retailers, • Monthly employee recognition program and departmental awards, • Referral bonus scheme of up to £2,000, • Employee-led social events such as running clubs, football teams, book clubs, and bake-offs, • On-site subsidised restaurants offering a variety of fresh meals daily, • Opt-in benefits schemes such as private medical insurance and dental coverage We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment. At MHR, we’re completely committed to creating a supportive and inclusive workplace where all voices are heard, and everyone feels valued and supported. Whatever your background, abilities and experiences, if you’re excited by this role we want to hear from you. If you require assistance for an interview, please let us know and we’ll make sure your needs are met when you arrive.

Business Development Manager UK - (remote working) Reference Number #TBH38 About Us IES is a global leader in climate tech, pioneering cutting-edge technology solutions and consultancy services to help decarbonise the built environment. With our market-leading design and analysis software and innovative digital twin technology, we empower AEC and building operation professionals to design and operate sustainable buildings and communities. The Role As a Sales Executive at IES, you will play a critical role in driving our mission forward by engaging with key stakeholders in Architecture, Engineering, and Construction (AEC) industries. Reporting to the Head of UK & Ireland, you’ll lead sales efforts and customer success for accounts across the UK to promote solutions that enable significant reductions in energy consumption and carbon emissions for the built environment. To be successful as a Sales Professional at IES, it is essential to possess robust technical expertise, be persuasive, and exhibit strong business acumen. Additionally, you should be skilled in negotiating effective business agreements and demonstrate outstanding communication, leadership, and problem-solving abilities. Responsibilities - • Develop and manage a pipeline of existing customer and prospects accounts to achieve revenue targets., • Collaborate with marketing and technical teams to effectively communicate IES’s value proposition to new and existing customers - architects, engineers, developers, and other industry professionals., • Understand client business needs and provide tailored software solutions that deliver measurable ROI and business value., • Conduct product demonstrations and presentations to prospective clients., • Keep current customers apprised of new product features and how they impact their work., • Lead pricing and contract negotiations, ensuring favourable terms and timely deal closures. Manage complex sales cycles using standard methodologies., • Work closely with EMEA sales region, sales engineering, software product teams, technical support, customer success and revenue operations to enhance internal sales processes and performance., • Stay informed about current industry trends, regulations, and competitive offerings., • Provide thought leadership to customers and receive customer feedback to inform software development roadmaps., • Represent IES at conferences, workshops, and networking events to build brand awareness and expand the sales pipeline., • Maintain and update Salesforce with detailed notes, forecasting attributes and follow-up activities from customer engagements What We’re Looking For This is an opportunity to join a dynamic, mission-driven organisation that is making a tangible impact on climate change. We’re looking for passionate, entrepreneurial individuals with the following: Essential- • Proven ability to identify, qualify, and convert leads into actionable sales pipelines., • Self-motivated and results-driven, with the ability to work independently and collaboratively, willing to “roll up the sleeves” to drive engagements forward., • Strong sales process management, forecasting, and analytical skills., • Proven ability to communicate effectively, negotiate commercial terms, and build strong relationships with sophisticated commercial and technical buyers., • Strong business acumen, detail-oriented and persuasive., • Ability to provide market and customer feedback to internal teams for continuous improvement., • Experience with Salesforce (or equivalent CRM) for detailed opportunity, account and engagement tracking. Desirable - • 5+ years of experience in software account management within technical software solutions, preferably within the AEC industry., • Bachelor’s degree required. Preference for Architectural Engineering, Mechanical Engineering, Electrical Engineering, Civil Engineering, or Architecture., • 3+ years of building performance software experience and / or HVAC experience strongly preferred., • Preferred familiarity with IESVE software in the building design process. Why Join IES? • Be part of a company committed to fighting climate change through innovative technology., • Work in a supportive environment alongside a passionate and diverse team., • Work remotely from home, • Competitive benefits How to Apply Send a cover letter detailing your relevant skills and an up-to-date resume to . Please include the job title and reference number in your application. Early applications are encouraged as this vacancy may close early once sufficient applications are received. Diversity & Inclusion At IES, we are committed to creating an inclusive workplace. We encourage applications from individuals of all backgrounds and are happy to accommodate reasonable adjustments during the recruitment process. For assistance, contact the HR team at . Our Mission For over 30 years, IES has been at the forefront of climate tech, driven by our mission to conserve Earth’s natural resources for future generations by reducing carbon emissions in the built environment. Join us as we expand our innovative solutions to drive sustainability at every scale—from individual buildings to entire cities.

The Role: Field Sales Specialist (End User) Location: We have roles across UK (Must be willing to travel geographically within a specific patch - Van provided!) Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. What you’ll Do Are you looking for a commercially focused role with genuine scope to progress within a FTSE250 company? Are you enthusiastic, driven, and passionate about tools and customer success? Stanley Black & Decker is on the hunt for Field Sales Specialists to elevate our customer relationships and drive sales success. In this exciting role, you'll provide expert product support, deliver impactful training, and tackle troubleshooting challenges head-on. As a Field Sales Specialist, you'll be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and solution-based selling will be key in enhancing sales performance and executing targeted marketing activities. Become part of a global brand that champions professional growth, collaboration, and delivering meaningful solutions. If you're ready to make a significant impact and thrive in a dynamic environment, Stanley Black & Decker is the place for you! Key Responsibilities • Be a Product and Brand Ambassador: Share your deep product knowledge and provide technical training to boost adoption and efficiency., • Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers., • Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events., • Boost Brand Visibility: Represent us at events, engaging stakeholders and coordinating with partners for seamless execution., • Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions., • Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results., • Drive Customer Success: Build strong relationships, offering ongoing support and gathering insights for product improvement. Who You Are • Candidates must hold a business-related degree and some demonstrate relevant skills and experience suitable for the role. We welcome applications from recent graduates and those with early career experience, • Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors., • Strong understanding of product applications and the ability to provide tailored solutions to customers., • Exceptional communication and presentation skills, with the ability to engage and train diverse audiences., • A proactive and results-oriented mindset, with excellent problem-solving abilities., • Experience in organising and supporting events, including showcases, training sessions, and dealer activities., • Full UK driver’s license. You will be required to travel on a regular basis across the UK. How You’ll Feel We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

Our client an award winning scaling Life Science SaaS business is on the lookout for a hands-on Head of Sales Operations to drive growth, efficiency, and excellence across Sales, Marketing, and Customer Success teams. You’ll own our commercial operations strategy, from pipeline forecasting to process optimisation, ensuring our go-to-market engine runs at peak performance. You’ll manage and optimise our HubSpot CRM, deliver actionable insights through reporting, and identify automation opportunities that streamline work and accelerate results. This is a high-impact role for someone who loves solving operational challenges in a fast-paced SaaS environment. What You’ll Do Pipeline & Forecasting • Partner with Sales Leadership to ensure accurate, data-driven pipeline coverage., • Maintain pipeline integrity through regular data hygiene audits., • Build and maintain dashboards tracking key metrics (conversion rates, campaign ROI, win/loss, sales cycle)., • Lead the setup, optimisation, and ongoing management of HubSpot., • Analyse lead-to-close performance and identify bottlenecks., • Manage account assignments, territory allocation, and sales targets., • Model SDR/AE headcount needs based on growth targets and pipeline data., • Build and coach a high-performing Sales Operations team., • Champion automation and scalable processes across the GTM organisation. What You’ll Bring • 3–5+ years in Sales Ops or Revenue Ops at a high-growth SaaS company., • Proven expertise with CRM systems (preferably HubSpot); experience leading migrations or rebuilds is a plus., • Strong analytical skills and the ability to turn data into actionable strategies., • Experience in sales process automation and operational tooling., • Detail-oriented, process-driven, and execution-focused., • Excellent communicator, able to collaborate across Sales, CS, Marketing, and Executive teams. Bonus Points For: • Building structured documentation and playbooks for onboarding, deal reviews, renewals, and CS handoffs., • Creating repeatable, scalable processes for a growing GTM team.

Business Development Representatives Reports to: Head of Sales Salary: Competitive Position type: Permanent Location: Hybrid, UK Remote-first, with occasional requirement to attend Head Office based in Farnborough, Hampshire Working hours: Full time Benefits include: 25 days holiday plus 3 bonus days of leave during company shutdown at Christmas time, private medical cover with Vitality, life insurance at 3x salary, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Role overview Ready to hunt for new opportunities, close high-value deals, and drive real change in the UK care sector? Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for ambitious, proactive sales stars to power our inbound and outbound engines and take ownership of the full sales cycle. If you thrive showcasing exciting products and services, live for the thrill of a ‘yes’, and love solving big problems for real people, let’s talk! What You’ll Own Lead generation and sales execution • Jump on inbound leads fast; qualify, nurture and close with confidence, • Drive deals from first contact to final signature using modern, consultative sales tactics, • Use every tool in the toolbox and lean on internal experts to win bigger and faster Outbound Outreach • Be tenacious, and turn emerging prospects into hot opportunities, • Partner with marketing to launch and land targeted, high conversion campaigns., • Research and build strong relationships with key decision makers, • Take the lead on sales campaigns in your segment, and own the results Events and industry engagement • Be the face of PASS at industry events; energise the stand and spark quality conversations, • Follow up fast and strategically to convert event leads into real revenue Cross-functional collaboration • Work closely with Account Management, Product and Revenue teams to fuel business growth., • Feed valuable sales insights into product development and strategic planning Performance & growth • Track and share performance metrics with the Head of Sales; own your numbers, • Dive into data to spot trends, fine-tune your approach, and recommend what’s next, • Keep your CRM tight and your pipeline tighter; always be closing and improving Team player & career builder • Jump into team projects, and share what’s working with your team, • Craft 90-day growth plans to fuel your personal development and crush your career goals Qualifications and experience You have: • At least 2 years of success in business development, • A solid grasp of consultative selling approaches, with the ability to tailor conversations and solutions to the needs of each prospect., • A proactive attitude toward opportunity follow-up, with a sharp focus on moving leads forward, • Proven skills in objection handling, negotiation, and closing deals., • Fluency in CRM tools and Microsoft apps, and are comfortable with data Bonus if you have: • Good understanding of the UK care sector and its challenges., • In-depth knowledge of care delivery and the UK health and care landscape., • Experience using Salesforce CRM and LinkedIn Sales Navigator to drive sales., • A background in value-based selling and strategic negotiation. You’re a great fit if you are: • Laser-focused on results and targets; and love smashing them, • A natural relationship-builder with top-tier communication skills, • Highly organised and ready to manage multiple opportunities at once, • Resilient, adaptable, and excited by a fast-moving environment, • Passionate about making a meaningful difference in the care sector. Sound like you? Apply to join PASS and help reshape care though smart technology and powerful conversations. If this role isn’t quite the right fit, we may have a role that is! Check out the careers page on our website to see all our current roles: ___ If this role isn’t quite the right fit, we may have a role that is! Check out the careers page on our website to see all our current roles: Our mission is to create effective tools and services that release the potential of care teams. Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom in on the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. If you want to be part of a great team, making a positive difference within a meaningful sector, we would love to hear from you. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. If you have any questions, please email Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

THE COMPANY: Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent. We are a diverse team that is united by this common purpose, and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details. Multiple positions available to cover the following locations: * Manchester, Liverpool and Leeds Reporting to the Head of Field Sales, the City Development Manager is the field-based lead for their assigned city/cities. This unique position requires a hands-on approach, combining city level strategy, on the ground account management and specialised product knowledge to ensure all field activity is expertly adapted and executed. The individual is the primary owner of their cities performance, driving key indicators such as awareness, distribution, execution, and market share whilst developing and building strong mutually beneficial relationships KEY RESPONSIBILITIES: Commercial Delivery & Strategic Customer Management • Identify, lead and nurture influential accounts: Take ownership of a portfolio of influential customers and route to market relationships within the city. Build strong partnerships to drive long-term growth and deliver distribution, execution, education and market share (ROS) targets., • On-the-Ground Execution: Lead and drive all aspects of on-the-ground execution, including event execution, ensuring company standards for product distribution, merchandising, and brand presence are met responsibly across all trade channels, including priority accounts, Wholesale, Vape, and alternative trade channels., • Tailor & Execute City Strategy: Take the national city plan and adapt it to be relevant for the local market. Identify and articulate the specific needs of the cities to win, ensuring all resources and activities are delivered in the right places, in the right way, to maximize commercial impact., • Co-ordinate Third-Party Execution: Collaborate with, coach and co-ordinate third-party field sales teams on a city-by-city basis to ensure consistent and effective delivery of the commercial strategy. This includes ensuring third-party capability and delivery in the areas of the city where it is most needed., • Events & Activations: Identify and lead the planning and execution of local events and trade programs to drive engagement, education and commercial success within the city., • Performance Reporting: Monitor and report on city-level sales data, trends, and execution to the Head of Field Sales. Provide valuable market insights and feedback to inform national strategy., • Commercial Acumen & Sales: Proven ability to drive commercial growth and manage a portfolio of accounts. You'll need a strong track record in meeting distribution, market share, and sales targets., • On-the-Ground Execution: A hands-on, proactive approach to leading and executing in the field, including event management and ensuring brand standards are met across all channels., • Relationship Management & Coordination: Excellent interpersonal and communication skills to build and maintain strong relationships with influential customers, and third-party sales teams., • Self-Driven & Results-Oriented: A highly motivated individual who takes full ownership of their city's performance and is driven to achieve tangible results., • Strategic & Analytical Thinking: Ability to analyse data to deliver clear performance interventions, think on your feet and problem solve., • Challenge the status quo: Strong resilience and desire to challenge and drive continuous improvements and operate in a changing environment. Leadership & Coordination: Experience in working with third-party teams to ensure consistent execution. Desirable, but not essential., • A full UK driving licence is required for this role., • A place to grow your career. We’ll help you set big goals - and exceed them, • People. Work with talented, committed and supportive teammates, • Equity and performance bonuses. Every employee is a stakeholder in our success, • Location. Field based with a requirement to be in the London office when requiredJuul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.

The Business This is a Large FMCG business with a challenger mindset and a bold growth ambition in the UK. With supply relationships already in place across the Grocery channel, the business is entering a critical next phase – driving both Private Label scale and launching a premium World Foods brand portfolio into high-potential retail categories. They operate across multiple international markets and categories, blending strategic investment with fast commercial execution. The UK team is small, agile, and ambitious, backed by a global group that believes in building for the long term. The culture is high-energy, collaborative and commercially driven. Everyone is hands-on, customer-focused, and accountable for results. Innovation and category thinking are core to their success. Now, they’re looking for a NAM who wants to take ownership, drive growth, and shape the next chapter. The Opportunity: National Account Manager – Grocery & World Foods This is a Brand Focused Growth Role, designed to build and balance the UK business across two key pillars: Branded Expansion – World Foods Work closely with European commercial partners and the UK marketing team to introduce and embed a premium World Foods portfolio. This is a fast-growing fixture full of untapped potential and the opportunity to build something from the ground up. Core Responsibilities ✅ 20% Strategic Mapping & Business Development Identify whitespace across accounts, categories and formats. Build and execute winning strategies. ✅ 60% Key Account Management Manage and grow Grocery customer relationships with full ownership of trading and commercials. ✅ 20% Cross-functional Execution Collaborate with NPD, marketing, supply and operations to bring Private Label and Brand plans to life. This is a high-autonomy, high-accountability role. You’ll lead 2 Customers, shape the plan, and deliver results, setting the commercial foundations for a SNAM position. What's on Offer 🟢 Growth responsibility across Branded World Foods 🟢 Full Grocery P&L ownership 🟢 High-impact role reporting directly to the Head of Sales 🟢 Opportunity to shape UK commercial strategy from the ground up 🟢 Real progression into a future SNAM Role 🟢 Access to an exciting brand portfolio and ongoing innovation pipeline 🟢 A visible, strategic commercial role with real influence Candidate Requirements ✔️ Grocery channel experience is essential – Branded background strongly preferred ✔️ World Foods exposure is a clear advantage ✔️ Strong account growth track record, not just steady-state management ✔️ Hands-on, entrepreneurial, and comfortable building from scratch ✔️ Equally strong in strategic planning and operational delivery ✔️ Comfortable owning delivery across commercial and cross-functional teams ✔️ Motivated by pace, accountability and growth, not structure or hierarchy ✔️ Ready to step into a broader leadership role in the near future This is a rare opportunity to take full ownership of the commercial agenda, backed by international scale and a leadership team that values autonomy and delivery. If you're looking for a role that blends global firepower with the freedom to shape and execute your own plan, this could be the one.

About Cloud Assess Cloud Assess is a leading provider of training and assessment solutions tailored for operational and vocational education. With our Learning Management System (LMS) for Frontline workers, we empower organisations to upskill teams, maintain compliance, and improve workforce capability efficiently. Our solutions are trusted by globally recognised brands such as Oxfam, Komatsu, and Mitsubishi Electric. As we continue to expand internationally, we’re looking for a dynamic Sales Director to lead our growth in the United Kingdom. Role Overview As the Head of Sales – United Kingdom, you will be the senior sales leader in the region and will play a critical role in scaling Cloud Assess’ footprint across the UK. You’ll be responsible for building and executing a high-impact sales strategy, expanding our client base, and leading the development of a local sales team. This role is ideal for someone with proven experience in HR Tech, Learning Management Systems (LMS) or a related field, who thrives in a fast-paced, high-growth environment. Key Responsibilities Strategic Leadership • Develop and execute a comprehensive UK sales strategy aligned with Cloud Assess’ global, • objectives., • Recruit, coach, and lead a high-performing UK sales team., • Foster a results-driven, collaborative, and customer-centric sales culture., • Identify new market opportunities and lead the end-to-end sales cycle for strategic accounts., • Leverage our existing UK and International client base to build brand equity and drive referrals., • Serve as the voice of the UK market internally, influencing product development, marketing, • campaigns, and service delivery., • Represent Cloud Assess at industry events, forums, and networking engagements. Key Requirements Experience • 5+ years in B2B SaaS sales leadership roles, ideally within HR Tech, LMS, or related industries., • Demonstrated success in scaling sales teams and growing revenue in new markets., • Excellent strategic thinking with hands-on operational ability., • Strong leadership and interpersonal skills with a proven ability to build high-performing teams., • Exceptional communication and stakeholder management abilities., • Proficiency with CRM tools (we use HubSpot) and modern sales methodologies. What You’ll Love About Us • The opportunity to lead a fast-growing market for a company with large aspirations., • A dynamic and ‘can do’ team culture that removes barriers and empowers you to get shit done., • Meaningful impact in shaping the future of learning and development across industries.

We are working exclusively with our client to find a remote Account Executive. About: Our client is a pioneering energy technology company helping large buildings optimise energy use across heating, cooling, solar, and EV systems. Traditionally managed through analogue methods, their platform brings intelligence and automation to legacy infrastructure, delivering cost and carbon savings without impacting comfort. Rather than overwhelming users with data, the system provides clear, prioritised actions—empowering engineers to make high-impact changes quickly. Backed by major energy players, their technology consistently pays for itself, often achieving ROI within the first three months. Focused on tangible outcomes, their mission is to drive down carbon usage while helping customers manage costs in an increasingly complex energy landscape. Having achieved substantial success through CEO-led sales and account growth, it is now time to bring in an Account Executive to support new business efforts. Key Highlights: • 35-person company and expecting 50% headcount growth in the next 6 months., • Backed by BP, Centrica and Mercia in their recent series A., • Currently performing at £1.5m ARR and is growing to £2.8m ARR in the next 12 months (pre-contracted), coming from 20 customers., • Currently have 300 buildings contracted in their portfolio (grown 190 in the last 3 months)., • Strong ROI where customers are experiencing 4x in year 1 and 6x onwards. Tangible methods in place to quantify ROI with customers, all around more effective energy usage and time savings for engineers., • Deal cycles range from 3 to 24 months, depending on complexity and number of buildings, reducing as their market becomes more digitally enabled., • 2 strong relationships with large facilities management organisations to help you gain traction quickly., • Continuously building their partnership network of ticketing systems, facility management, building operating, CMS and service engineering companies., • Established team of 3 in customer success, 3 support analysts (working as pre-sales) and the CEO is heavily involved in sales - they’ll be on hand to onboard you and share how they’ve been successful., • Incoming marketing team to help drive new business opportunities and spread awareness through education in the market., • As the Founding Account Executive, you will be working closely with the CEO and Head of Customer Success to develop a robust GTM function., • ACV of around £120k - you will be working with companies that have at least 10 buildings., • £ 80,000 - £ 90,000 base, with a friendly and open culture that fosters an honest and non-hierarchical approach to high performance. The Role: • Owning and executing the full sales cycle to new logo clients – from qualification and multi-threaded stakeholder engagement to proposal and close., • Long-term client nurturing to ultimate identify and execute on cross-sell opportunities within your client base., • Developing and maintaining strong relationships with key partners who will become a crucial part of the lead generation strategy., • Consulting with clients to understand their energy consumption and priorities in managing building performance. This serves as a cost-saving exercise for their clients., • Qualifying pipeline effectively – ensuring deal progression aligns with business needs and client readiness., • Collaborating with internal teams, including marketing, customer success, and product, to refine the go-to-market strategy and gather feedback from the field., • Supporting the build-out of sales processes and documentation as part of a broader scaling effort. Requirements: • Proven experience closing SaaS deals in a complex environment where multi-stakeholder engagement is absolutely critical., • Experience selling to the built environment (or adjacent sectors), energy tech, or climate tech is a nice-to-have., • Comfort operating in scaling companies where structure and processes are still being built., • Confidence in multi-threaded selling and navigating long deal cycles (average 6 months)., • Strong commercial acumen – not afraid to defend value and avoid discounting traps., • Familiarity with sales methodologies (e.g., MEDDICC, Challenger, SPIN) and ability to build repeatable processes., • Ability to communicate complex propositions to both technical and non-technical audiences., • Self-starter mentality – this is a remote-first role that requires autonomy and proactive initiative., • Quick learner with a hunger to understand this market and hit numbers. Benefits: • Salary from £80k - £90k base x 2 OTE., • Fully remote working, but expected to travel to meet customers and support marketing activities, • Highly supportive company culture.

Job title: Head of PMO Location: Remote (Travel to customer sites and company offices as required) Salary: £60,000 - £65,000 per annum plus car allowance Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Are you an experienced Head of PMO looking to take the next step with a respected UK technology business? Do you combine strategic leadership with a hands-on approach to project delivery? Are you comfortable supporting pre-sales activity and contributing to business growth through successful bid support? Established in the 80’s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We’re looking for a Head of PMO to lead and develop our growing Project Management Office at XMA. You’ll oversee a team of 11 project professionals, with plans to expand further in 2026, ensuring that projects are effectively aligned to the right delivery resources and business priorities. This role sits at the heart of our delivery function — connecting the Project Team with the wider business and ensuring consistency, governance, and excellence across all customer engagements. Key Responsibilities: Head of PMO As a Head of PMO, you’ll play a key role in ensuring project success by: • Provide technical and managerial leadership to a team of Project Managers and Transition Managers with varying levels of experience., • Oversee team performance, development, and deployment, ensuring alignment with business priorities and customer needs., • Work closely with Heads of Services and Sales to understand current and future customer and service requirements., • Collaborate with internal teams (e.g., Engineering, Commercial, Solution/Service Design) to support bids, proposals, and project planning. Requirements – Head of PMO We are looking for a strong Head of PMO with experience within the IT and services sector. Other requirements include: • Proven leadership experience in managing and developing high-performing project and transition management teams., • Strong understanding of project and programme delivery methodologies (e.g. PRINCE2, Agile, MSP), with the ability to tailor approaches to suit customer and business needs., • Excellent stakeholder management and communication skills, with the ability to influence at all levels of the organisation., • Experience working in a matrixed environment, collaborating across Sales, Engineering, Commercial, and Service Design teams. We proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. Qualified applicants will be considered for employment without regard to race, colour, religion, national origin, age, sex, sexual orientation, gender identity, physical or mental disability, protected veteran or military status or any other status protected by applicable law” We are registered Disability Confident Employer (Level 3) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation, to enable full participation in the job application and interview process. If you have any such requirements, please do not hesitate to contact us on our email which is , we will be happy to action your requests. Alternative job titles: Head of PMO, PMO Manager, Head of Projects, Head of Project Management, Head of Project Management Office, Prince2, Agile, Technology, Services