Head of customer success jobs in BirminghamCreate job alerts

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Position: Customer Support Team Leader (Supply Chain) Location: Dudley, West Midlands Job Type: Permanent / Onsite My client, a logistics leader with world renowned recognition, are on the hunt for a Customer Support Team Leader to head up the team in the UK head office! Role and Responsibilities – In this role, your main responsibility will be to lead the daily delivery of service activities, taking ownership for teams’ overall tasks and workload. Other responsibilities include: • Mentor and train the Customer Service team to meet expected service standards, • Collaborate with the Customer Service & Asset Manager to design, implement, and monitor team processes, • Analyse processes within the Service team and look to perform CI activities, • Manage a dedicated portfolio of customers in the UK region Experience or Qualifications – • Tenured experience in a customer service lead role managing a team, • Experience in logistics and/or supply chain is paramount!, • Understanding of customer centric principles and service centre environments, • Excellent soft skills to motivate, coach and lead a team to achieving success Benefits: • 25 days annual leave plus Bank Holidays, • Competitive Pension Scheme, • Annual Bonus Scheme, • Private Health Care Options Candidates who currently are a Customer Support Team Leader, Service Team Lead or Customer Service Supervisor may be suitable for this position. For more information regarding this Customer Support Team Leader role please contact Ben Herd on 01453 829523 or Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website ___ For details of other opportunities available within your chosen field please visit our website

Job Specification Job Title: Graduate Reports to: Department Head / Mentor Location: Birmingham Date: August 2025 THE COMPANY At Indurent, our mission is to serve our customers by providing space for success where they can work, flourish and grow. We do this by leveraging our customer-first approach, our fantastic team and strong operating platform across the whole of the industrial and logistics spectrum in the UK, from multi-let industrial estates in urban areas up to large logistics assets in strategic transport hubs. We also develop best-in-class industrial and logistics properties which incorporate the latest sustainability technology, provide highly efficient and low-carbon warehousing solutions for our customers. At Indurent, we strive to excel at everything we do, but we believe our greatest strengths are: We are: Accountable: we act with integrity, take responsibility for our actions and we are committed in everything we do. Dynamic: we are relentless, and we are agile. Curious: we are always learning, open to change and we are innovative. Collaborative: we win and lose as a team, listen to understand and we provide a high challenge, high support working environment. Fair: we treat others as we wish to be treated, we are honest, respectful and we do the right thing. actions. Following the integration of Industrials REIT and St Modwen Logistics in June 2024, Indurent is one of the UK’s largest owners of industrial and logistics property, with over 25m sq ft of warehouse space and more than 2,000 customers. We have big ambitions and aspirations, and with the backing of our owner, Blackstone, we expect to double the size of the business over the next 3-5 years. THE ROLE Overview This is a two-year fixed term contract during which time you will have the opportunity to rotate between Portfolio Management, Development & Investment. Training & Development. During the graduate scheme we will sponsor you to qualify as MRICS. You will be provided with a mentor throughout your career at Indurent to counsel and guide your professional development. In your first year you will be provided with training sessions with real estate experts who will ensure that you are equipped with the skills and knowledge necessary to hit the ground running. What we are looking for? We are looking for passionate independent, personable, collaborative team players who are self-motivated and entrepreneurial. You must have excellent numerical and negotiation skills, with meticulous attention to detail. Strong work ethic and commitment to the job at hand are essential, as is the ability to perform under pressure. Entry Requirements You must have a grade C or above in all A-Levels and GCSEs. In addition, you will need a minimum of a 2:1 in a property related undergraduate degree, or a 2:1 in any undergraduate degree with a merit in a real estate related postgraduate degree. How to apply? To apply please send a CV and covering letter specific to the Graduate Scheme at Indurent. Your covering letter must be addressed to our Recruitment Partner at Ramsey Heath, Rory O'Reilly – Salary & Package Competitive salary with discretionary performance linked bonus. Additional benefits include pension, health, and life insurance.

Director of Operations South East Aerospace & Defence Circa £150K, bonus, car allowance, share options & benefits Relocation assistance available Our client is a market leader in the design and manufacture of innovative, high performance products and solutions for global aerospace and defence markets. This is a profitable business heading into a period of substantial growth This is a critical appointment, carrying significant responsibility for leading a multi-functional team to ensure the strategic direction and operational effectiveness of Manufacturing Operations. It requires ensuring sufficient resources and strong leadership are present to achieve challenging KPI targets for OTD, Quality, and Costs. Additionally, you will drive the Continuous Improvement program for operations in alignment with the organisation’s strategic goals and objectives. Reporting to the Managing Director, you will be an influential member of the executive leadership team and will play a key role in the overall running of the business and the decision making process. The Role: • Promote a culture of innovation and achieve goals for shipment, on-time delivery, arrears, inventory and productivity., • Ensure performance targets are fit for purpose, simplify systems, integrate process, improvement, data capture and cost reduction strategies to optimise effectiveness., • Take strategic steps to ensure manufacturing is aligned to support substantial growth plans and business objectives., • Build strong working relationships with customers; understand their needs and responding quickly to requests in order to develop new business opportunities., • Cultivate a workplace that promotes collaboration, enthusiasm, and creative thinking; motivate and guide teams to consistently enhance, invent, and achieve excellent results., • Lead and inspire a multi-skilled team, mentor employees, and empower them to take on more responsibility for current and future success., • Establish and maintain robust inventory management systems to optimise costs, mitigate risks, and improve product availability and delivery efficiency., • Lead Continuous Improvement initiatives to achieve ambitious productivity goals. Prioritise change management, accountability and performance throughout the process., • Oversee outsourcing, vendor assessment, and development. Focus material sourcing and supply chain efforts on building reliable, long-term supplier relationships to optimise delivery and cost., • Supply ongoing forecast data to support capacity planning within the ERP system, ensuring that labour, material management, and production resources are in place to meet demand., • Ensure a “Safety First” culture, including compliance with SHEQ policies & requirements., • Support contract reviews and work with engineering teams to develop products, pursue higher value-added concepts, and enhance lifecycle support capabilities to better serve customer requirements., • As a core member of the leadership team, deliver presentations on key business and financial performance metrics. The Person: • Educated to degree level or equivalent in a manufacturing or engineering discipline, personal drive and aspiration is also important., • Demonstrable experience, skills and personal qualities as an established Executive (such as Director of Operations, VP of Operations, Chief Operating Officer(COO) or Head of Operations) within a dynamic, agile and specialised manufacturing setting., • Experience working in a responsive manufacturing environment focused on projects, preferably within regulated sectors such as Automotive, Aerospace & Defence, Electronics, Medical Devices, Pharmaceuticals & Life Sciences, or Oil and Gas etc., • Experience in planning and implementing a significant “scaling up” of operations within an autonomous manufacturing environment is preferred. Strong leadership and vision are essential for business transformation., • Demonstrates the ability to effectively define and implement operational strategies through robust planning, while consistently maintaining an active and highly visible presence on the shop floor., • A people-focused leader, ideally with experience of managing multi-site operations; proven leadership and coaching in both line and matrix structures., • Possesses strong technical credibility, with comprehensive knowledge of manufacturing processes and techniques, raw materials, quality systems and standards, health and safety regulations, as well as engineering and technology principles and practices., • Inquisitive, able to ask key questions, offer insights, and encourage teams to drive performance, embrace change and improvement., • Able to engage in meaningful discussions without confrontation. Ambitious, results-oriented, and an effective team player. Communicates openly with strong drive and determination., • Proficiency with quality tools and process improvement methodologies, with the capability to manage change effectively and establish appropriate KPIs to accurately monitor and enhance business performance., • Strong finance, commercial and analytical skills for performance reporting and presentations., • IT literate in Microsoft office suite, MS Project (or equivalents), ERP systems, etc., • A valid driving licence, as well as a willingness and ability to travel internationally., • Hold or be able to hold UK Security Clearance

Head of Contract Delivery West Midlands (Hybrid / On-Site Leadership Role) £90,000 to £100,000 + Bonus + Comprehensive Benefits Permanent, Full-Time Position An exciting opportunity has arisen for an experienced senior leader to take full ownership of a high-profile, multi-site contract within the managed services sector. The Head of Contract Delivery will be responsible for the strategic, commercial, and operational success of a major contract, ensuring exceptional performance, long-term growth, and outstanding client satisfaction. This is a pivotal leadership position for someone who thrives in complex, fast-moving environments — balancing strategic oversight with hands-on operational excellence. Key Responsibilities Strategic & Commercial Leadership: • Lead the vision and direction for the contract, driving growth, profitability, and innovation., • Oversee all commercial and financial performance, including revenue optimisation, pricing, and cost management., • Provide oversight across multiple service areas, ensuring consistent delivery of exceptional standards, compliance, and safety., • Analyse performance data to identify opportunities for improvement and innovation., • Lead and inspire a multidisciplinary team, promoting a culture of accountability, collaboration, and continuous improvement., • Develop and mentor senior managers, ensuring succession planning and long-term capability building., • Work closely with Finance, Health & Safety, Commercial, and Marketing teams to deliver shared business objectives., • Act as the senior point of contact for the client, ensuring transparent communication and delivery against joint objectives., • Lead high-level meetings, providing insight, strategic recommendations, and performance updates. About You • Proven senior leadership experience managing large, complex contracts or multi-site portfolios., • Strong commercial acumen with full P&L accountability., • Excellent client relationship management skills, ideally within transport, infrastructure, or service delivery sectors., • A strategic thinker who can balance long-term vision with operational delivery., • Inspirational leader, capable of developing high-performing teams and driving cultural excellence., • Confident communicator with strong influencing and negotiation skills. If you’re a commercially astute, people-focused leader ready to make a tangible impact on a major national contract, we’d love to hear from you. 📩Apply now to take your next career step in senior contract leadership. If you feel this is the position you are looking for, please do not hesitate to apply or contact me on or call 0208 915 1007 for more details. Jack Lintern Service Delivery Lead TDA Telecoms

We are Global Brands Ltd - the leading independent drinks brand development business that owns, markets and distributes an enviable collection of products across the RTD/RTS, spirits, soft drinks and beer categories. We’ve developed some of the best performing brands in the market place such as VK, HOOCH and Franklin & Sons. Our recipe for success involves spotting market trends early, knowing our customers’ business goals and needs, and having expert buying, marketing and sales teams. At Global Brands, we are more than just beverages; we're curators of experiences that enhance moments and forge connections. Our extensive range of brands, known and loved by many, is a testament to our commitment to quality, innovation, and excellence in the drinks sector. Our Head Offices are based within our own award winning 4-star Hotel CASA in Chesterfield, North East Derbyshire. Due to the ongoing success of our broad portfolio, we are now looking to further expand our Off Trade business unit and have a new opportunity to join our growing off trade sales team as National Account Manager-Off Trade – Premium retail. The role: It’s an exciting time to join the off-trade team. With recent significant investment in to expanding the team, this role makes up one of the key strategic areas of the off trade, with huge focus. The purpose of this role is to have overall account responsibility for several customers. These will mainly be Sainsbury’s, Waitrose, Ocado, M&S, Majestic, Harvey Nicholls, Selfridges & Harrods. Work collaboratively and build meaningful relationships with key internal stakeholders across all departments to achieve successful outcomes for the business Devise a strategy which will enable Global Brands to build wider presence and growth within these customers, unlocking promotional & space plans, supported by activation to deliver mutually successful outcomes for Global Brands and your customer base. Key Responsibilities & Behaviours • Managing account activity, proposals, and performance tracking with urgency and precision., • Building and maintaining strong customer relationships, becoming a trusted business partner., • Handling daily account operations, including stock movements and admin tasks., • Reporting key metrics weekly and monthly via Salesforce., • Delivering high-growth budgets and maintaining sales pipeline accuracy., • Takes full ownership of targets and responsibilities., • Brings passion for new business and growth., • Understanding of new/ upcoming behaviours & trends of consumers, especially within the premium retail industry & Key UK cities e.g London, Manchester, Bristol, Liverpool etc., • Maintains a strong internal and external network., • Strong understanding of the alcoholic drink’s category/trends that leads to comprehensive delivery of responsibilities., • Identifies performance gaps and offers smart, commercial solutions., • Is positive, self-motivated, and results focused., • Is confident with Microsoft Office and experienced in Salesforce, • Communicates clearly and works collaboratively with pace and energy. Desired experience: • Account manager with experience across premium retail advantageous e.g. Sainsbury’s, Waitrose, Majestic, Harvey Nicholls & Selfridges., • Delivering new business & understanding of Premium Retailers landscape, • Commercial account management at a minimum of NAM level within the Off Trade (Drinks sector advantageous), with a demonstrable high level of commercial acumen., • PC literacy including PowerPoint, PDF, and Excel, • Experience of Salesforce would be advantageous., • Strong negotiation, organisation and influencing skills., • Self-motivated/ Desire to deliver results / Energise others What’s in it for you: • Competitive salary and performance-based bonus, • Company vehicle or car allowance, • Enrolment into Westfield Health private healthcare package, • 25 days holiday, • Death in service (after 12 months), • Company pension, • Stream, • Ongoing training and career development opportunities, • A fun, dynamic work environment where success is recognised and rewarded Join Global Brands, where passion, creativity, and people are at the heart of everything we do. We’re looking for energetic, driven individuals to help us thrive in 2025 and beyond! Global Brands Ltd proudly manages its Talent Acquisition and onboarding processes in house. Please no Recruitment Agency enquiries. Global Brands Ltd. celebrates diversity and is an equal opportunity employer, welcoming applications from all backgrounds. Please advise us if you require any adjustments during the interview process.

We are working exclusively with your client to find a remote Head of Sales. About: Our client is a market-leading SaaS conversion platform helping marketers turn passive website visitors into leads for sales teams. They accomplish this with a comprehensive suite of solutions that provide invaluable insights into website activity. These solutions aim to increase conversion rates with features such as chatbots, in-page bots, a visual bot, and AI functionality. Following a recent acquisition seeing their previous Head of Sales promoted to VP, it is now time for them to bring in a new sales leader to look after the UK sales team. Key Highlights: • Consistently growth year-on-year, they went from £100k ARR to £2.5m ARR in 2.5 years., • Large TAM which includes B2B2B and B2B2C sales - currently their market is split 75% and 25% respectively., • Serving the SMB and lower mid-market segment where your clients will have between 50 and 150 employee headcount., • Average order value of £18k ARR and a 45-day deal cycle., • Opportunity to lead a team of 10 which includes AEs, SDRs and an SDR lead., • A strong culture of internal promotions. A number of SDRs have been promoted, and the previous Head of Sales was promoted to VP. In the long term, this role could lead a team across Europe., • Solid team attainment of 85% in 2024, and Q1 2025, they averaged 92%!, • Achievable targets of €250k ARR per rep and a strong commission plan heavily incentivises over-attainment., • They have a strong inbound function and marketing team, which currently helps with the bulk of pipeline generation. They have a marketing and customer success team of 19 people., • Recently acquired to now total nearly 300 staff. You will have stability and resources from day one., • £80k base + 50% OTE + other benefits to be discussed. The Role: • Developing, implementing and executing a new outbound strategy for your AE team. The goal is to have 30% of leads come through direct outbound., • Coaching and mentoring your AE and SDR team to be as productive as possible. The management culture is “coach-first,” so you will be expected to join sales calls, revise proposals, listen to call recordings etc, so you can provide constructive feedback to your teams., • Closely working with the SDR team to stay on top of KPIs and quality leads - the VP believes in high-activity outreach through cold calling., • Strengthening deal conversation rates through the further implementation of MEDDPICC and the Challenger sales methodology. They are also bringing in SPIN sales. This will also mean developing your skills to pass on the learnings!, • Working with your team to ensure they hit their targets will allow you to hit your targets., • Conducting weekly 1-2-1, performance reviews and live coaching sessions to ensure your team is engaged, aligned and motivated to continue performing., • Meeting the business's KPIs. In addition to sales targets, this would include engagement scores and employee retention., • Regular travel to national events where you will exhibit the platform and generate leads., • Collaborating with the wider commercial team (marketing, customer success, rev ops, product and HR) to further build a robust GTM function., • Keeping on top of team admin to make sure the CRM is up to date and accurate. Revenue forecasting is important to the client for strategic planning and they need good data to make well-informed decisions. Requirements: • At least 18 months of management experience, including the role of “team leader” or above., • A management style centred around being a coach first with tangible examples., • A proven outbound prospector with a strong understanding of the techniques required to drive pipeline, this can be proven as an individual contributor or manager., • At least 4 years working in a SaaS company where you have at least one example of a 12+ month tenure in an SMB to MM business., • Self-started and a proven track record of achieving against quota as an individual contributor or manager., • Data-driven and able to use CRM information to make well-informed decisions., • Professionally trained and have leveraged sales frameworks such as MEDDPICC, Challenger or SPIN., • Excellent written and verbal communication is essential, you will be liaising with top executives., • Able to work remotely and strongly willing to travel to events - they have 20+ per year., • Excited by a fast-paced and dynamic startup environment. Benefits: • £80k - £90k base + 50% OTE., • Remote working., • Other benefits TBD.

Company Description Totter + Tumble is a rapidly growing & inclusive company with delightfully big ambitions and the best cheerleaders – our customers. Our founder Susie had the idea for our much-loved playmats whilst looking for a playmat that did not compromise on her home style, on her children’s safety, or on her time. No one needs to look after a playmat at the end of the day. Totter + Tumble is now operating in the UK, United States, Europe, as well as in the UAE. Our small, parent-run team of 11 has achieved so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an ever-changing retail landscape, and likes to take ownership over their job responsibilities. They will be naturally curious, seeking out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce channels. You will be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has a strong knowledge of web and retail is keen to learn and progress within e-commerce. Website Management • Day to day management of the websites using Shopify, including the set up and management of all products across international markets, ensuring all sites are kept up to date with correct copy, translations, images, pricing, metafields etc, • Determine, plan and manage visual merchandising, copy, product collections and setting appropriate stock for new product launches., • Planning and executing on site promotions, managing the discounting and pricing strategy., • Planning and delivering on all things digital for new product launches and campaigns, including optimised asset creation and compelling + optimised landing pages., • Proactively making trading actions to support performance trends and pockets of stock, • Responsible for third party merchandising, including product set up, creation and delivery of assets., • Responsible for managing Shopify apps, add ons and other sales channels such as Shop app., • Scope necessary development work and manage web development agency on workflow, prioritise bug fixes, site optimisation and new web features and liaise with the team on website needs., • Monitor website performance and optimise for functionality and user experience, • Improve customer end to end journey from discover, purchase, close and repeat custom to optimise conversion and traffic, • Copy and content creation, including maximising SEO and key word potential and following SEO best practices., • Working closely with the team to identify growth opportunities to drive new customer acquisition, • Design and test landing pages for product launches, marketing channels, pricing tests and customer cohorts to increase conversion rates, • Monitor e-commerce trends in the UK, EU and US and customising the website per territory, • Reporting on performance, opportunities and comparable market About You: • 2-3 years Shopify experience working as an e-commerce executive at a D2C brand, • Data is your friend – you find it easy to use insights to back-up your instincts and are proficient in e-commerce tools such as Shopify, Google Analytics, heat mapping etc, • You’ll be comfortable working as a one-man-band or playing your part in a team., • Getting stuck into platforms and processes with a focus on automation and optimisation is important to you., • You’re a professional plate juggler (though perhaps not literally!) – having multiple projects on-the-go is the kind of thing that gets you out of bed in the morning., • This role sits across both the Marketing and Operations team, so is a pivotal role that gets exposure to lots of projects. Terms + Conditions: • Salary: to be discussed depending on experience, within the range £28-33K FTE., • Contract: Permanent position, • Attendance: Your work will be mainly remote with regular in person meetings based in London. This is currently up to 6 times a year but could be subject to change., • Flexible working practices: part time 30 hours per week Monday-Friday between 8-6pm, • We would require some flexibility in return to ensure coverage for launches and any seasonal/campaign activities, • Hours could increase as role develops., • Holiday entitlement: 25 working days and bank holidays, pro rata., • Additional Pension contributions above statutory regulations., • Staff discount programme How to apply: • Please note a pre-requisite to this role is e-commerce and Shopify experience., • Applications close on 31st October 2025., • We’d encourage you to show your personality through your application and encourage you to make sure we have a good understanding of you, your experience and your aspirations., • Please let us know your soonest start date too., • On site LinkedIn Applications will not be accepted

c£60,000 but with uncapped commission, profit share & an outstanding package Remote with UK travel (periodic visits to Cheshire head office & R&D functions) This is an outstanding opportunity to join a market-leading manufacturer of sustainable, ethical and technologically advanced products, primarily serving the food packaging market. The company enjoys an enviable reputation and an equally impressive client list, yet remains focused on scaling even greater heights through its groundbreaking “next-generation” products, innovations already attracting major attention across its markets from customers, consumers and technology partners seeking to commercialise new sustainable solutions. Put simply, this is a rare innovator that, following a major eight-figure investment, is now quietly setting the pace for what comes next in its sector. This is a business that applies its ethical and sustainable focus not only to its products, but to every aspect of its operations and decision-making. It sits at the forefront of advanced material science, creating sustainable solutions that will reshape products and manufacturing for decades to come. They sit at the forefront of advanced material science, building the kind of sustainable solutions that will help reshape global products and manufacturing for decades to come. From its roots in more traditional allied sectors, they have evolved into a modern engine of innovation, blending chemistry, engineering and digital precision to create next-generation materials that are transforming the way brands think about product performance, removing less sustainable, more damaging products/plastics. Their highly technical team delivers renewable, recyclable and biodegradable alternatives, barrier coatings, laminates and bespoke substrates designed not just to perform, but to protect the planet. Every aspect of the business is driven by sustainability. Energy use, waste management, carbon footprint and circular-economy principles are scrutinised with scientific rigour. The company’s in-house R&D and technical teams work directly with global partners and OEMs to design smarter, cleaner materials for a world that can no longer afford disposable thinking. Its laboratories and production lines are powered by an ethos that innovation must serve both customer and climate, and that true progress lies in creating products that leave nothing harmful behind. This is a deeply ethical business: values-driven, and committed to long-term stewardship. Its people are encouraged to think like owners, to take pride, act with integrity, and build enduring partnerships with clients who share the same belief that technology should make things better. Now, with state-of-the-art capabilities, the product of their £8-figure investment) and a surge in global demand for sustainable materials, the company is expanding its commercial team in response to sustained growth. They are seeking a Sales Account Manager with both entrepreneurial energy and technical curiosity, someone who can translate customer challenges into breakthrough solutions, and who sees the enormous potential of a market that is rapidly moving beyond plastic. The rewards are outstanding: a dynamic, role with uncapped commission, uncapped career potential, genuine influence, and the chance to be part of a business that is changing the future of sustainable manufacturing. About the Role A newly-created, customer-facing sales and account management position responsible for generating new business growth and further developing existing relationships in line with short, medium, and long-term strategic plans. The focus is on exploiting newly installed operational coating capability for both new and existing customers. The appointee will take a high degree of autonomy in the management, development and leadership of their key markets, but with the full support of the Board and technology functions across this global business. The successful candidate will design, develop and implement clear strategies to profitably expand the sales in their markets, and beyond. They will be tasked with the management of new and existing customers to achieve the agreed profitability and sales targets as well as the on-going performance. But this is not a stand-still role. The appointee will be on a set succession planning strategy to broaden their role and see it develop. Opportunities are as uncapped as the appointee's aspiration, and earnings. Key Accountabilities & Responsibilities • Deliver planned sales growth in markets requiring advanced coatings and production methods., • Translate customer needs into and manage early-stage new business opportunities to determine key success factors., • Develop new relationships at customers, OEMs and key suppliers of materials., • Project-manage new business development activity in specific designated areas., • Contribute to the annual budgeting process and strategy review., • Develop and maintain an in-depth understanding of the current product portfolio and technical/operational capability., • Liaise with technical and product development functions on future customer and market requirements., • Develop detailed and sense-checked roadmaps to gain access to new markets., • Keep abreast of competitor activity and technically driven market developments., • Coordinate and ensure new business / new product development activity is well managed., • Provide the business with a depth of market knowledge and customer insight to facilitate tactics for entry into target areas of growth., • Attend and coordinate relevant industry trade shows. Key Competencies • Effective communication and influencing skills., • Planning and delivering results., • Strategic thinking and innovation., • Effective decision-making skills., • Commercial awareness., • Building effective working relationships, internally and externally. The Person Candidate profile and chemistry fit is critical for this pivotal role. Working within a fast-paced, innovative, entrepreneurial environment, attitude is as important as experience. The person is everything. The brightest stars in this impressive business are all about having the right. Attitude along with technical knowledge and a sustainable focus. This is a tight business with open communication; the ability to ‘get along’ and build relationships is essential. Suitable candidates will be experienced Sales Professionals with demonstrable commercial and operations capability. They will crucially have had commercial (and sales) exposure within broadly relevant technology/scientifically led products, and/or sustainable sectors. The appointee will have worked within in a fast-paced, entrepreneurial, commercial environment. They will have designed commercial sales and business development strategies, worked closely with operations and technical teams in designing solutions and have had success in doing to. They will be ready to take that step up to lead the expansion into some of world’s high-growth markets; markets fuelled by consumer demands as well as legislation. The successful candidate will have had extensive experience of controlling the entire sales cycle, and doing so with high levels of autonomy and commerciality. Suitable candidates will already be high achieving, experienced BD/Sales/Account Managers with a track record of personal success. They will possess a strong ethos in supreme service delivery, customer engagement and a background in creating and managing a culture of success. They will have significant entrepreneurial ability and desire, and be hugely excited by a very fast paced environment, thick with USPs – technical strength is underpinned by a real “Just Do It” attitude. Skills • Technically competent, capable of gaining trust and respect of clients at a senior level., • Able to multi-task and manage diverse customer requirements., • Strong networking skills and direct sales experience with accounts of £100k+., • Entrepreneurial spirit, self-motivated, comfortable working remotely., • Balances long-term strategic goals with immediate priorities., • Demonstrates broad commercial and operational awareness through experience or study., • Flexibility to travel in line with new customer and market needs. Knowledge & Experience Essential: • Demonstrable experience in international technological product sales, account management or business development., • Proven new-business generation skills., • Excellent communication and organisational skills., • Experience interacting globally with customers, suppliers and OEMs. Desirable: • Background in specialist coating markets., • Familiarity with business model generation and formal review processes., • Knowledge of coating, laminating, paper, synthetics, printing and conversion., • Degree level education, • Recognised sales and or project management training Technical Skills & Abilities • Project management and problem-solving skills., • High motivation with a performance-driven mindset., • Technically capable of conducting advanced product dialogue with clients., • Financial and technical interpretation, analytical and business-modelling skills., • Proficiency with Microsoft Excel., • Understanding of coating operational technologies such as curtain and slot bead. This is an exceptionally rare opportunity to join a pioneering, values-led organisation that blends technical excellence with true purpose, where your sales success will help shape a cleaner, more sustainable future for you as well as the planet.

Jewellery Quarter Bullion – Head of Sales & Customer Service Location: Birmingham, Office-based Contract: Full time, permanent Salary: up to £70,000 + 30% bonus Package & Benefits • Salary: up to £70,000 depending on experience, • Bonus: up to 30%, • 33 days holiday (option to buy up to 5 additional days), • Private healthcare and life cover, • Employee and store discount, • Onsite Gym Office-based at our Birmingham Head Office; visa sponsorship is not available About Jewellery Quarter Bullion We’re passionate about gold and silver investment—making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £400m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors. You’ll join a fast-paced, high-growth business with a market-leading online presence, and lead the continued evolution of our e-commerce success story. Role Overview This senior leadership position sits within the BullionByPost management team and is responsible for leading the Sales, Account Management, and Customer Service functions. The Head of Sales & Customer Service will manage around 20 employees, including two direct line managers, overseeing all customer-facing activity across UK and international markets. We’re looking for a strategic, commercially minded leader who can deliver sales growth while maintaining exceptional service standards. You’ll work closely with the senior leadership team to refine our sales and service strategy, drive efficiency, and enhance how we attract, engage, and retain customers. This role is ideal for a leader who leads by example, combining a hands-on approach to sales and operations with strategic vision. You will set the standard for excellence in customer interactions, demonstrating what ‘great’ looks like on the phone, and confidently guiding the team through change as the business continues to scale. Key Responsibilities • Lead, coach, and develop the Sales, Account Management, and Customer Service teams., • Design and implement a Sales & Customer Service strategy aligned to business goals and customer expectations., • Drive performance through effective use of data, KPI frameworks, target incentives and regular coaching., • Strengthen the Account Management function to build lasting relationships with high-value and repeat customers., • Collaborate with Finance, Marketing, and Compliance to enhance communication and process efficiency across departments., • Oversee recruitment, onboarding, and training to maintain a high-performing team culture., • Act as a senior escalation point for customer issues, ensuring prompt and professional resolution., • Champion the voice of the customer in senior management discussions, using insight to inform strategic decisions., • Lead process improvement and technology adoption initiatives to enhance operational capability. Skills & Experience • Proven experience leading Sales and/or Customer Service teams in a fast-paced, commercial environment., • Strong strategic and operational leadership skills, with the ability to translate strategy into clear, deliverable plans., • Experienced in managing multi-layered teams — including developing and coaching line managers., • Confident using data and KPIs to measure performance, drive improvement, and inform decisions., • Demonstrated ability to build strong, trust-based relationships across departments and with senior stakeholders., • Experienced in E-commerce, Financial Services, or high-value product sectors (bullion, luxury goods, or similar) would be ideal., • Excellent communicator with a track record of motivating and inspiring teams., • Comfortable leading through change, improving processes, and embedding new ways of working., • Analytical, commercially focused, and naturally collaborative., • Calm, professional, and decisive — able to handle complex situations with empathy and authority. Why You’ll Love It Here • You’ll join a high-performing, growing business with a £400m+ turnover and a proven record of success., • You’ll have the autonomy and influence to shape the Sales and Customer Service strategy for one of the UK’s leading bullion brands., • You’ll lead a passionate team who care deeply about delivering an exceptional customer experience., • You’ll work alongside an experienced, supportive Senior Management Team that values innovation and collaboration., • You’ll make a visible impact — your ideas and leadership will help take the business to its next phase of growth., • You’ll be part of a culture that rewards curiosity, ownership, and excellence., • You’ll be trusted, respected, and valued for the difference you make every day. About You You’ll be an experienced senior manager or head of department, confident in leading large teams and shaping commercial direction. You’ll thrive in this role if you: • Have significant leadership experience in Sales and/or Customer Service within E-commerce, Financial Services, or high-value retail., • Possess strong strategic and operational leadership skills, with a record of driving performance and engagement., • Are confident using KPIs, metrics, and customer insight to guide decisions., • Have experience managing and developing line managers and emerging leaders., • Excel at building relationships across departments and leading through influence., • Are calm, decisive, and empathetic under pressure., • Have strong communication skills and an analytical, commercially focused mindset. Ready to Apply? If this role sounds like a good fit, we’d love to hear from you. We’ll review all applications and be in touch to discuss next steps with shortlisted candidates. Application Deadline: 31st October 2025 At JQB, we champion diversity, promote equal opportunities, and support flexible working. We encourage applications from all backgrounds — you’re welcome here.

The Opportunity: Taking a Critical Product from 0 to 1. As Head of Product, AI, Biometrics, Identity, Cyber you will work for a Global Leader in Trust and Identity Assurance, providing science-based authentication solutions to the world’s most security-conscious organisations. Their mission is to streamline secure remote access and authentication for digital and physical use cases. They specialise in award-winning technology and advanced AI solutions, offering unmatched resilience against emerging deepfake and generative AI threats. Trusted by leading global governments and financial institutions, they set the benchmark in biometric identity assurance. They are a high-growth scale-up, over 4 years old, with revenue growing approximately 20% year-over-year. They employ 180–200 people globally, maintaining a strong culture with 85%+ employee satisfaction and low attrition. They foster a culture of diverse thought, curiosity, and innovation, striving for excellence while ensuring psychological safety. As the recognised leader in consumer-facing secure biometrics, they are now aggressively expanding their expertise into a new sector. Cybercriminals are increasingly using AI and social engineering attacks to target major enterprises. They believe their strong, science-based biometric assurance, integrated with existing workforce identity platforms (like the Microsoft Entra ecosystem), is the necessary protection. They are seeking a Head of Product to champion this exciting new business line. This is a greenfield leadership opportunity where you will take full ownership of the product line. You will be the central hub for the product strategy, roadmap, positioning, and Go-To-Market (GTM) approach for this critical product pillar. The product currently has a beta version built and is entering the crucial stage of finding Product-Market Fit (PMF) through initial customer conversations. How You Will Make an Impact As the Head of Product you will be responsible for all aspects of product success, including: • Vision & Strategy: Define and evolve the product vision, value proposition, and strategic roadmap for our workforce solution suite, ensuring alignment with enterprise customer needs., • Leadership & Team Building: Be part of the leadership of a 12-person product team. While initially an individual contributor with no direct reports, you will define the standards for Product Management best practices and have the potential to build out the team as the product scales., • Customer Discovery: Conduct deep discovery with enterprise customers, IT security leaders, and partners to identify pain points and buying behaviours in the USA target market., • Roadmap Ownership: Translate user needs into clear, prioritised product requirements for maximum impact and feasibility., • Go-To-Market: Partner extensively across commercial, marketing, and channel teams to shape launch plans and sales enablement. What We Look For In You You are an experienced Product Leader who thrives in high-growth, fast-paced tech environments, combining strategic vision with operational rigour. • Proven Product Leadership: Experience leading the strategy and roadmap for enterprise-grade solutions., • 0-to-1 Mastery: A track record of taking a product (not just a feature) from initial concept, through finding Product-Market Fit (PMF), developing the GTM strategy, launch, and iterative refinement., • Domain Expertise: Deep understanding of Identity Access Management (IAM), security, or enterprise B2B SaaS. Specific experience with workforce platforms and employee identity management is key., • Stakeholder Management: Exceptional communication skills to work cross-functionally across Engineering, Sales, and Marketing, translating the company vision into a clear product and technology roadmap., • Data-Driven: An analytical mindset, using data as evidence to inform decision-making., • Highly Desirable (Nice-to-Haves):, • Familiarity with regulatory frameworks (e.g., NIST, GDPR, ISO27001)., • Prior experience at a high-growth scaleup or security-first technology company.

Join Our Award-Winning Team as a Pub Investment Project Manager! Are you passionate about property investment and eager to make a significant impact in the hospitality industry? Punch is an award-winning pub company seeking a dynamic and experienced Investment Project Manager to aide the delivery of our property investment programme and drive our continued success Role Purpose To develop and deliver a sector-leading property investment programme in our Management Partnership (MP) portfolio to ensure our pubs are well-invested and maintained to operational and safety standards at all times. Collaborating with colleagues across the business and supply chain to ensure we deliver high-quality investments. An understanding of operational, guest, and financial requirements of each project is key, working at multi-levels to ensure we make the best of each growth opportunity and invest wisely. Own the end-to-end investment process for each pub from inception to being ready to trade. Play a key role in the innovation of the design and development of customer-facing concepts – working as part of a cross-functional team Accountabilities Thriving together • Successful Investment Programme: Delivering MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Budget Management: Managing capital investment budgets and providing monthly performance reports against the budget. Delighting every guest • Investment Programme Development: Leading the creation and delivery of a top-tier investment programme for the MP estate, including MP transfers and investments in the existing MP Pub Estate, meeting targets for time, cost, and quality in line with the MP investment strategy., • Maintenance Standards: Ensuring pubs are maintained to operational and safety standards., • Collaboration: Working with colleagues and the supply chain to deliver high-quality investments., • Project Understanding: Grasping the operational, customer, and financial needs of each project., • Multi-level Work: Ensuring optimal growth opportunities and wise investments., • End-to-End Process Ownership: Managing the entire investment process from inception to readiness for trade., • Innovation and Design: Playing a key role in innovating and developing customer-facing concepts as part of a cross-functional team., • Sector-Leading Designs: Delivering MP concepts that meet targets and are exemplary enough to be emulated by others., • Customer Feedback: Seeking and utilising feedback from internal and external customers to inform investment decisions., • Community Integration: Reinforcing the position of pubs in the community through investment design and delivery, aligning with company values, and reviewing industry trends for potential benefits., • Continuous Improvement: Contributing to ongoing improvements in the investment programme and supply chain, focusing on pub design, operational effectiveness, cost engineering, and project delivery., • Innovation Opportunities: Exploring and testing new ideas and products through MP investments, evaluating their benefits, and integrating successful innovations into regular operations Doing well by doing good • Lead a focused, engaged supply chain to deliver these sector-leading investments. Building on existing success while challenging the norms to enable growth and progress., • Be recognised as the “Property Project” expert on pub investment and design within Punch., • Deliver low carbon and environmentally sustainable principles across Unity pubs through our investment activities, considering equipment, materials, construction methods, and ongoing operations to minimise the environmental impact of our investments Pride in our stride • Be recognised as a committed team player, integrated into both the Property and Operations team thinking while bringing positive challenge and support on all things investment-related., • Work closely with Property colleagues to help the wider property team understand and best support the work in MP; identifying and resolving any conflicts to ensure seamless support to our Partners., • Create a high-performance culture with key suppliers, delivering continuous improvements in service, innovation, and value-added relationships., • Source and develop supplier arrangements to support our MP capex programme, working with the Commercial team to provide cost, quality, and availability of supply benefits to Punch. Key Relationships • Investment Manager, • Head of Investment, • Senior Investment Manager, • Senior Operations Manager, • Group Property Director, • Group Strategy & Commercial Director, • Operations Director (Unity), • Marketing Team, • Contractors and Designers, • Support Centre functions Person Specification - Technical Competencies / Professional expertise • Knowledge of the licensed retail sector (operations or estate or multi-site FMCG property experience), • Capital investment experience covering a range and size of projects., • Detailed knowledge of hospitality design – ability to interpret, influence and suggest design changes., • Ability to travel widely across UK as required by programme of investments., • IT literate – intermediate Word, Outlook and PowerPoint and advanced Excel, • Key behavioural traits required are Planning & Organising, Negotiation and Assertiveness skill,, • Thriving in a fast-paced environment, • Demonstrable ownership of personal development journey Benefits • Location: North - flexible with location, • Salary: Competitive, • Bonus: Performance related, • Car: Cash Allowance, • Contract: Permanent, • Benefits: Pension, Private healthcare, 25 Days holiday plus options to buy and sell, Retail and Leisure discount scheme, health and wellbeing suite, plus many more…

ROLE PURPOSE We are seeking a dynamic and experienced eCommerce Business Development Manager to nurture and grow our digital business in the UK, Ireland, Finland and the Netherlands. This role is a key part of our B2C growth strategy and will focus on managing marketplace and direct-to-consumer (DTC) operations in the region. The ideal candidate will be based in the UK and have a strong track record in eCommerce operations, particularly with Amazon, local marketplaces, and webshops. This individual will report directly to the Head of eCommerce Europe (Europe) and will be responsible for developing and executing regional strategies aligned with broader company goals. The ideal candidate will have deep expertise in: • Amazon FBA and/or FBM operations, ideally across multiple markets, • Direct-to-consumer (DTC) sales via third-party marketplaces, • Managing B2C and B2B webshops, • Strong operational expertise in platform management, fulfillment strategy, and middleware integration., • Using data and analytics tools to drive traffic, optimise conversion, and increase sales through content and merchandising. KEY RESPONSIBILITIES • Collaborate to lead and execute the eCommerce strategy for the UK&I, Finland and the Netherlands, across Amazon, local marketplaces, and DTC platforms., • Define the go-to-market approach for digital platforms in the region, including market/customer prioritisation, fulfilment models (FBA/FBM), pricing architecture, product portfolio, and promotions., • Monitor and optimise performance on Amazon and other local marketplaces, ensuring alignment with regional sales targets., • Own full P&L responsibility for the eCommerce channel, ensuring alignment with the regional growth and profitability targets., • Launch and manage Sylvania webshops in key countries, overseeing all operational aspects including platform integration, customer experience, content, and fulfilment., • Collaborate closely with product management, marketing, logistics, and IT to ensure operational readiness and consistent execution across platforms., • Monitor and analyse key eCommerce metrics to optimise traffic, conversion, and sales performance., • Develop and implement digital marketing campaigns (SEO/SEM, PPC, etc.) to drive regional growth within your jurisdiction., • Serve as the primary point of contact for eCommerce-related matters in the UK, building strong relationships with internal stakeholders and external partners., • Support budgeting, forecasting, and performance tracking for regional digital platforms., • Work closely with the European eCommerce team and central product management organisation to address regional needs, ensure local market relevance, and drive commercial success. PERSON SPECIFICATION AND BACKGROUND • Bachelor's or Master's degree in Business, Marketing, Digital Commerce, or related field., • Proven experience in eCommerce or digital operations, with a strong focus on Amazon and local marketplaces., • Proven experience managing DTC webshops., • Familiarity with eCommerce operations in the UK/ Europe including fulfilment, tax, and regulatory aspects., • Good working knowledge of middleware and integration tools (e.g. Linnworks, PlentyMarkets), • Strong analytical skills and comfort with eCommerce KPIs, analytics platforms, and reporting., • Fluent in English; proficiency another language, highly desirable., • Experience working in a matrixed, multinational organisation is a plus., • Self-starter with a hands-on mentality and a passion for digital growth., • Experience in lighting, smart products or consumer electronics is a strong advantage. ADDITIONAL INFORMATION • You combine vision with hands-on drive - thinking big, acting fast, and owning outcomes, • Hybrid working possible – must be based in the UK with travel across the region., • You inspire teams, challenge the status quo, and bring clarity and focus to complex challenges, • Excellent working environment with home office possibilities, • Private Medical Care, • The role will be UK-based, with the opportunity for occasional travel to other Sylvania entities or the Head Office in Europe.

Medical Sales Team Training and Development Manager Location: Remote (UK-wide coverage, with monthly travel to Head Office) We are looking for someone with experience Managing or Training Medical Sales Reps within Primary and Secondary care and experience working with ICB's and Formulary inclusion. This is a stand alone position where you will be responsible for all T&D for new recruits into the industry to experience in this field is imperative About the Company Our client is a leading UK-based provider of innovative diabetes care solutions, recognised for delivering high-quality, affordable blood glucose monitoring and related products. With a strong reputation for improving patient outcomes and supporting the NHS, the company partners closely with healthcare professionals across Primary Care, Secondary Care, Health Boards, and ICBs to ensure patients receive effective and accessible care. About the Role We are seeking a Medical Sales Team Training & Development Manager to lead the design and delivery of impactful training programmes that engage sales, customer care, and clinical teams. This role will oversee onboarding for new starters, ensure continuous professional development, and deliver a blend of face-to-face and online learning for a business focused on Primary and Secondary Care with blood glucose monitoring solutions. The position requires close collaboration with cross-functional teams to equip employees with the knowledge and tools needed to communicate product value, manage objections, and drive business growth across the NHS. This includes supporting Primary and Secondary Care, Health Boards, and ICBs with formulary inclusion initiatives. Key Responsibilities • Lead the design and delivery of training content for new product launches, ensuring the LMS is updated with relevant learning materials., • Oversee recruitment onboarding, including an 8-week induction programme, plus 60-day and 90-day reviews., • Design and implement national training programmes aligned with organisational and clinical priorities., • Plan and deliver company training events (approx. twice per year)., • Develop engaging training resources, including role-play scenarios, objection-handling activities, tutorial videos, and visual aids., • Support market surveillance and customer feedback processes by creating training resources to address emerging needs., • Administer internal quality and compliance programmes, including ongoing monitoring, troubleshooting, and reporting., • Conduct regular field visits with the sales team across the UK, with significant travel required., • Evaluate training effectiveness through performance metrics, feedback, and one-to-one coaching., • Maintain and update the online LMS platform, monitoring engagement and compliance., • Deliver training and support to external stakeholders, including clinical partners and international audiences., • Drive professional development initiatives such as PDPs, mentorship, promotions, and role transitions. Qualifications & Skills • Degree in a science-related field or a people management qualification (e.g., CIPD) preferred., • Strong knowledge of NHS structures, clinical pathways, and stakeholder challenges., • Demonstrated experience engaging with Primary Care (GPs, Pharmacists, Nurses) and Secondary Care, with proven success in gaining formulary inclusion or supporting sales teams that do., • Proven track record in customer support and/or training roles within Medical Sales to the NHS., • Excellent communication, listening, and interpersonal skills with the ability to adapt to diverse audiences., • Strong organisational skills, with the ability to manage time effectively, prioritise tasks, and deliver high-quality outcomes., • Flexibility to travel extensively across the UK and collaborate effectively in a remote environment.

Senior Account Manager / Paid Advertising Specialist • Young, friendly company, • £53,400 OTE (£36,000 base salary + £17,400 performance related bonuses), • Generous holiday allowance, • Remote (UK based) – occasional travel required We’re on the lookout for a talented Senior Account Manager / Paid Advertising Specialist who’s ready to take the lead on Meta and Google PPC campaigns whilst also being taking ownership of client relationships. The primary objective will typically be generating super high-quality leads and meetings for service-based companies across UK via Digital Marketing, utilising the Meta and Google Ad Platforms. This hybrid role gives you the chance to manage paid campaigns while building strong client relationships. You’ll need at least 3+ years of experience in full end to end with in Meta Ads management & Google Ads Management, whilst building out full funnel marketing systems within GoHighLevel. About Tip-Top Media Co Ltd. Our drive is simple - we strive to "deliver what we sell" and therefore this role will be perfect for you if you want the freedom to deliver great results, build great relationships and fundamentally keep our clients as profitable as possible. Our focus is simply always on two things: 1. Delivering Tip-Top results - client success, 2. Building Tip-Top partnerships - client retention … and we’re looking for someone who cares about those two things as much as us. At Tip-Top Media Co, we pride ourselves on seamlessly integrating strategy with creative execution. This role isn't just a job; it's a pathway to professional growth, offering invaluable skills and experiences. If you're ready to be a part of a young innovative team that values creativity and strategic thinking, we look forward to having you on board. Joining Tip-Top Media Co means saying goodbye to the mundane 9-to-5 and dreary office workspaces and becoming part of a dynamic, growth-oriented agency. Our remote working culture underlines our commitment to flexibility and work-life balance, ensuring you have the freedom to work in a way that suits you best. As a pivotal member of our team, you won't find any monotonous routines here. We're all about innovative strategies and making real connections with our clients. Embrace the freedom of remote working and become a key player in our vibrant, results focused digital marketing agency. What You'll Be Doing: • Work closely with our Head of Delivery and wider delivery team to implement and optimise multi-channel paid ad strategies across predominantly Meta & Google ads., • Campaign strategy & execution - Build, strategise, optimise and grow paid social campaigns to drive growth and exceed commercial targets, • Stakeholder management - Building relationships with other MVF teams, keeping them up to date with campaign performance, issues and opportunities, • Manage client relationships, including regular reporting and strategy presentations., • Collaborate with wider team to create compelling campaigns, creatives and content that converts., • Dive deep into campaign analytics to understand performance and inform strategy adjustments., • Stay up-to-date with the latest paid advertising trends and platform updates., • Coordinate and manage multiple client projects simultaneously, ensuring deadlines are met and quality is maintained., • Contribute to the development of our agency's best practices and processes. Key Requirements • Experience: 4+ years managing end-to-end lead gen focused Meta Ads and Google PPC campaigns., • Client Management: Proven ability to build strong client relationships, act as their primary point of contact, handle onboarding and be OBSESSED with their satisfaction., • Creative: Thinking up great ideas for campaigns that will make our clients stand out and generate quality leads is the aim of the game., • Data-Driven: Strong analytical skills, using performance data to continuously optimise campaigns for conversions and provide clear insights to clients., • Organisational Skills: Able to manage multiple clients and campaigns simultaneously, ensuring timely communication and results., • Creative Problem-Solver: Ability to proactively address client issues and adjust campaigns, offering new ideas to improve outcomes., • Strategically focused: Confident in recommending additional services or strategies to improve client results., • Technical Expertise: Proficiency in Google Analytics and other campaign management tools., • Communication: Excellent verbal and written communication, with a strong focus on customer service and expectation setting., • Remote-Work Savvy: Comfortable with scope for a full-time, remote position, meeting deadlines, and maintaining routine. Perks of the Job 💰 Pay & Performance Bonuses – £53,400 OTE (£36,000 base salary + performance-based bonuses linked to client satisfaction) ☀️ Holiday - 33 days leave per annum (Inc bank holidays) 🌱 Ongoing Development – We have a learning culture, offering opportunities for professional growth. 🚀 Growth – You’ll play an essential role in a rapidly expanding UK-based digital marketing agency. 💼 Diverse Portfolio – Work on a variety of dynamic and challenging projects for a wide range of clients. 📊 Impactful Work – Your strategies will have a direct influence on our clients’ growth. 👨‍💻 Work Remotely – 90% of your time will be working remotely, occasional trips to visits clients across UK to capture content with our content team for Ad Campaigns will be required. 🏆 Recognition – We celebrate achievements and give credit where it’s deserved. 🍎 Free Fruit - Just joking! If this all sounds good to you, then we look forward to receiving your application. (No recruitment agencies at this time please)

About Cloud Assess Cloud Assess is a leading provider of training and assessment solutions tailored for operational and vocational education. With our Learning Management System (LMS) for Frontline workers, we empower organisations to upskill teams, maintain compliance, and improve workforce capability efficiently. Our solutions are trusted by globally recognised brands such as Oxfam, Komatsu, and Mitsubishi Electric. As we continue to expand internationally, we’re looking for a dynamic Sales Director to lead our growth in the United Kingdom. Role Overview As the Head of Sales – United Kingdom, you will be the senior sales leader in the region and will play a critical role in scaling Cloud Assess’ footprint across the UK. You’ll be responsible for building and executing a high-impact sales strategy, expanding our client base, and leading the development of a local sales team. This role is ideal for someone with proven experience in HR Tech, Learning Management Systems (LMS) or a related field, who thrives in a fast-paced, high-growth environment. Key Responsibilities Strategic Leadership • Develop and execute a comprehensive UK sales strategy aligned with Cloud Assess’ global, • objectives., • Recruit, coach, and lead a high-performing UK sales team., • Foster a results-driven, collaborative, and customer-centric sales culture., • Identify new market opportunities and lead the end-to-end sales cycle for strategic accounts., • Leverage our existing UK and International client base to build brand equity and drive referrals., • Serve as the voice of the UK market internally, influencing product development, marketing, • campaigns, and service delivery., • Represent Cloud Assess at industry events, forums, and networking engagements. Key Requirements Experience • 5+ years in B2B SaaS sales leadership roles, ideally within HR Tech, LMS, or related industries., • Demonstrated success in scaling sales teams and growing revenue in new markets., • Excellent strategic thinking with hands-on operational ability., • Strong leadership and interpersonal skills with a proven ability to build high-performing teams., • Exceptional communication and stakeholder management abilities., • Proficiency with CRM tools (we use HubSpot) and modern sales methodologies. What You’ll Love About Us • The opportunity to lead a fast-growing market for a company with large aspirations., • A dynamic and ‘can do’ team culture that removes barriers and empowers you to get shit done., • Meaningful impact in shaping the future of learning and development across industries.

We are working exclusively with our client to find a remote Account Executive. About: Our client is a pioneering energy technology company helping large buildings optimise energy use across heating, cooling, solar, and EV systems. Traditionally managed through analogue methods, their platform brings intelligence and automation to legacy infrastructure, delivering cost and carbon savings without impacting comfort. Rather than overwhelming users with data, the system provides clear, prioritised actions—empowering engineers to make high-impact changes quickly. Backed by major energy players, their technology consistently pays for itself, often achieving ROI within the first three months. Focused on tangible outcomes, their mission is to drive down carbon usage while helping customers manage costs in an increasingly complex energy landscape. Having achieved substantial success through CEO-led sales and account growth, it is now time to bring in an Account Executive to support new business efforts. Key Highlights: • 35-person company and expecting 50% headcount growth in the next 6 months., • Backed by BP, Centrica and Mercia in their recent series A., • Currently performing at £1.5m ARR and is growing to £2.8m ARR in the next 12 months (pre-contracted), coming from 20 customers., • Currently have 300 buildings contracted in their portfolio (grown 190 in the last 3 months)., • Strong ROI where customers are experiencing 4x in year 1 and 6x onwards. Tangible methods in place to quantify ROI with customers, all around more effective energy usage and time savings for engineers., • Deal cycles range from 3 to 24 months, depending on complexity and number of buildings, reducing as their market becomes more digitally enabled., • 2 strong relationships with large facilities management organisations to help you gain traction quickly., • Continuously building their partnership network of ticketing systems, facility management, building operating, CMS and service engineering companies., • Established team of 3 in customer success, 3 support analysts (working as pre-sales) and the CEO is heavily involved in sales - they’ll be on hand to onboard you and share how they’ve been successful., • Incoming marketing team to help drive new business opportunities and spread awareness through education in the market., • As the Founding Account Executive, you will be working closely with the CEO and Head of Customer Success to develop a robust GTM function., • ACV of around £120k - you will be working with companies that have at least 10 buildings., • £ 80,000 - £ 90,000 base, with a friendly and open culture that fosters an honest and non-hierarchical approach to high performance. The Role: • Owning and executing the full sales cycle to new logo clients – from qualification and multi-threaded stakeholder engagement to proposal and close., • Long-term client nurturing to ultimate identify and execute on cross-sell opportunities within your client base., • Developing and maintaining strong relationships with key partners who will become a crucial part of the lead generation strategy., • Consulting with clients to understand their energy consumption and priorities in managing building performance. This serves as a cost-saving exercise for their clients., • Qualifying pipeline effectively – ensuring deal progression aligns with business needs and client readiness., • Collaborating with internal teams, including marketing, customer success, and product, to refine the go-to-market strategy and gather feedback from the field., • Supporting the build-out of sales processes and documentation as part of a broader scaling effort. Requirements: • Proven experience closing SaaS deals in a complex environment where multi-stakeholder engagement is absolutely critical., • Experience selling to the built environment (or adjacent sectors), energy tech, or climate tech is a nice-to-have., • Comfort operating in scaling companies where structure and processes are still being built., • Confidence in multi-threaded selling and navigating long deal cycles (average 6 months)., • Strong commercial acumen – not afraid to defend value and avoid discounting traps., • Familiarity with sales methodologies (e.g., MEDDICC, Challenger, SPIN) and ability to build repeatable processes., • Ability to communicate complex propositions to both technical and non-technical audiences., • Self-starter mentality – this is a remote-first role that requires autonomy and proactive initiative., • Quick learner with a hunger to understand this market and hit numbers. Benefits: • Salary from £80k - £90k base x 2 OTE., • Fully remote working, but expected to travel to meet customers and support marketing activities, • Highly supportive company culture.

Business Development Representatives Reports to: Head of Sales Salary: Competitive Position type: Permanent Location: Hybrid, UK Remote-first, with occasional requirement to attend Head Office based in Farnborough, Hampshire Working hours: Full time Benefits include: 25 days holiday plus 3 bonus days of leave during company shutdown at Christmas time, private medical cover with Vitality, life insurance at 3x salary, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Role overview Ready to hunt for new opportunities, close high-value deals, and drive real change in the UK care sector? Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for ambitious, proactive sales stars to power our inbound and outbound engines and take ownership of the full sales cycle. If you thrive showcasing exciting products and services, live for the thrill of a ‘yes’, and love solving big problems for real people, let’s talk! What You’ll Own Lead generation and sales execution • Jump on inbound leads fast; qualify, nurture and close with confidence, • Drive deals from first contact to final signature using modern, consultative sales tactics, • Use every tool in the toolbox and lean on internal experts to win bigger and faster Outbound Outreach • Be tenacious, and turn emerging prospects into hot opportunities, • Partner with marketing to launch and land targeted, high conversion campaigns., • Research and build strong relationships with key decision makers, • Take the lead on sales campaigns in your segment, and own the results Events and industry engagement • Be the face of PASS at industry events; energise the stand and spark quality conversations, • Follow up fast and strategically to convert event leads into real revenue Cross-functional collaboration • Work closely with Account Management, Product and Revenue teams to fuel business growth., • Feed valuable sales insights into product development and strategic planning Performance & growth • Track and share performance metrics with the Head of Sales; own your numbers, • Dive into data to spot trends, fine-tune your approach, and recommend what’s next, • Keep your CRM tight and your pipeline tighter; always be closing and improving Team player & career builder • Jump into team projects, and share what’s working with your team, • Craft 90-day growth plans to fuel your personal development and crush your career goals Qualifications and experience You have: • At least 2 years of success in business development, • A solid grasp of consultative selling approaches, with the ability to tailor conversations and solutions to the needs of each prospect., • A proactive attitude toward opportunity follow-up, with a sharp focus on moving leads forward, • Proven skills in objection handling, negotiation, and closing deals., • Fluency in CRM tools and Microsoft apps, and are comfortable with data Bonus if you have: • Good understanding of the UK care sector and its challenges., • In-depth knowledge of care delivery and the UK health and care landscape., • Experience using Salesforce CRM and LinkedIn Sales Navigator to drive sales., • A background in value-based selling and strategic negotiation. You’re a great fit if you are: • Laser-focused on results and targets; and love smashing them, • A natural relationship-builder with top-tier communication skills, • Highly organised and ready to manage multiple opportunities at once, • Resilient, adaptable, and excited by a fast-moving environment, • Passionate about making a meaningful difference in the care sector. Sound like you? Apply to join PASS and help reshape care though smart technology and powerful conversations. If this role isn’t quite the right fit, we may have a role that is! Check out the careers page on our website to see all our current roles: ___ If this role isn’t quite the right fit, we may have a role that is! Check out the careers page on our website to see all our current roles: Our mission is to create effective tools and services that release the potential of care teams. Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be. We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day! Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom in on the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do. If you want to be part of a great team, making a positive difference within a meaningful sector, we would love to hear from you. Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information. If you have any questions, please email Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

Head of Customer Operations Location: UK, Fully Remote Salary: Up to £80,000 About the Head of Customer Operations role: Nobul is excited to be partnering with an award-winning SaaS company, which is currently recruiting for a Head of Customer Operations to join their team. This is a crucial leadership role, focused on building scalable, best-in-class Onboarding and Support functions that will be essential to our next phase of growth. As a senior leader reporting directly to the CEO, you will be responsible for two business-critical functions: Customer Onboarding and Customer Support. They are looking for an inspiring leader who thrives on turning operational challenges into structured, high-performing systems and is motivated by building the foundation for customer loyalty and retention. What you’ll do as the Head of Customer Operations: • Develop and own the strategic vision for the Onboarding and Customer Support teams., • Lead, mentor, and inspire a team of dedicated professionals, fostering a culture of accountability, continuous improvement, and client-first problem-solving., • Analyse and re-engineer current workflows to remove inefficiencies and implement a structured approach to client onboarding and support ticket resolution., • Oversee the creation and maintenance of an up-to-date, comprehensive internal and external knowledge base., • Champion the use of new tools and technologies. Key skills and experience for our Head of Customer Operations: • Significant experience leading and scaling customer-facing teams in a B2B SaaS environment, with a focus on both customer onboarding and support., • A proven track record of diagnosing and solving operational inefficiencies to improve team performance., • A process-driven, technically-minded problem solver., • Experience working in a startup or scale-up environment, • Data-driven and use metrics to inform decision-making and measure success.

Role purpose Lead industrial design for priority SKUs and own the documentation system so engineering intent becomes simple, safe and delightful user actions. Embed design excellence and documentation discipline from early concept through engineering change orders so every product ships with ontime, error-free artefacts that reduce support load and lift customer outcomes. What success looks like • Portfolio outcomes: Hero SKUs deliver improved NPS and reduced assembly time verified in build tests; documentation defects are near zero at launch., • Design system: A reusable library (components, iconography, patterns, CMF guides) is live, versioned and adopted across teams., • Operations rhythm: A storyboard → illustrate → build-test → approve → publish pipeline is operating with measured cycle time and quality gates., • Set and run the ID cadence: concept crits, design reviews, DFM/DFA checkpoints, ECO readiness and pre-build briefings., • Convert CAD and test insights into buildable solutions; close loops with engineers within 24–72 hours depending on change class., • Direct the documentation squad (designers/illustrators) on storyboards, sequence logic, call-outs, tooling and safety notes; own final pagination and release., • Maintain a single source of truth: version artefacts by part/SKU/market; publish press-ready and digital assets ahead of cut-offs., • Industrial design leadership: Own ID for assigned SKUs from problem framing and concept generation to validation, CMF, packaging touchpoints and handover., • DFX ownership: Drive DFM/DFA decisions with ME/EE; simplify parts, fasteners and sequences to reduce assembly time and error., • Documentation system: Architect and enforce the documentation pipeline, standards and templates across brands/SKUs/markets., • ECO and version control: Control artwork/versioning across part numbers, revisions, variants and languages; ensure compliance markings are correct., • Build validation: Prove instructions in real builds; fix ambiguous steps, orientation, torque/tools and safety call-outs before release., • Cross-functional leadership: Orchestrate inputs with engineering, QA/test, prototype shop, supply/manufacturing, warranty/support and creative brand checks., • Mentoring and uplift: Coach junior designers/illustrators; run crits and skills sessions; raise the bar on information design and file hygiene., • Owns: Concept direction within agreed product strategy, storyboard/sequence logic, illustration style within brand guardrails, pagination and release readiness., • Recommends: Packaging inserts, labels, tool/fastener choices, step re-ordering, part simplification and tolerance changes backed by test data., • Internal: ME/EE engineers, chief of product, QA/test, prototype shop, supply/manufacturing, warranty/support, creative., • Daily: Stand-ups with UK office lead and engineers; change log updates; active work on storyboards/illustrations/prototypes., • Weekly: R&D documentation/design reviews; incorporate QA/warranty feedback; prep assets for gate readiness., • Fortnightly: Triage support insights; refresh libraries and pattern inventory; mentor sessions. • Professional written and spoken English with plain-language mastery for global audiences. Must-have experience • 7–10+ years in industrial design with shipped consumer products; proven ownership from concept to launch., • Demonstrated leadership inside R&D with engineers (ME/EE), QA/test and supply; able to influence DFM/DFA decisions., • Hands-on validation in verification/pilot builds observing user behaviour; track record reducing support tickets tied to assembly or instructions. Tools and credentials Role expectations

Better places, thriving communities. Main Purpose of Role The Senior Electrical HV Tendering Engineer be responsible for developing proposals for major electrical works including 11/33/132kV projects spanning BESS, Solar Parks, Data Centres I&C etc up to £15m+. Working in close partnership with key stakeholders to include Business Development, Design Engineers and Project Managers, the Senior Tendering Engineer ensures the successful delivery of proposals to both new and existing customers. Also responsible to manage Tendering Engineers within the team. These sectors are a key area of growth for ESM Power, and we are looking for an experienced Tendering Engineer to join our growing and successful team. Key Duties and Responsibilities · Assessment of bid opportunities leading to agreed bid / no-bid review including assessing key projects and client criteria. · Assess and evaluate any risks and potential problems. · Responsible for checking the accuracy and completeness of client's tender documents. · Evaluations of options and alternatives · Assist in the technical and estimating element of preparation of tender and quotations from specification and drawings within defined time periods – In conjunction with Procurements, liaise with Sub-contractors and supplies to obtain the best available quotations. · Review tender documentation and assess a project technically and being responsible for the overall estimate of cost based upon client specification and technical requirements. · Produce formal handover documentation on accepted work. Attend handover meetings where required and explain project scope, estimate, clarifications and assumptions. · Completion of all company procedure documents and financial information including database and tendering diary. · Review and peer review all projects with the estimating team. · Assist with client meetings to provide technical support. · Mentor and develop the technical understanding with team members. · Ensure a consistent approach for the production of proposals. · Ensure monthly and weekly management reports are generated as required. · Build and maintain tender database. · Assist with the correct closure of projects including lessons learnt. · To work alongside members of the Bid team in review of contract T&C's ensuring suitable terms are referenced on all quotations. · To perform all duties in line with the Company's HSQE Policies and Procedures. Job Context/ Key Challenges · To work to challenging deadlines on providing proposals for approval. · To manage interface with Business Development roles and ensure conflicting priorities are satisfactorily resolved. · Cross functional working with the project managers / design engineers when handing over new projects and reviewing variations. Dimensions: · Approval of estimates up to £15m. · The Senior Electrical 132kV/33kV Tendering Engineer role will be fully accountable to the Head of Tendering. Qualifications and Experience The person carrying out this role is likely to be a highly mobile, motivated, and experienced with a proven track record of supporting teams in a demanding customer focused environment. The ability to work under pressure and achieve challenging deadlines is essential. Excellent communicator at all levels with the ability to build good working relationships both within ESM Power and with external customers. HNC/HND in electrical engineering Experience within the DNO sector and non-regulated sectors. Experienced Engineer with a proven track record in providing technical solutions and costing for an electrical and civil engineering environment. Knowledge of HV & LV installations and switchgear Experience up to and including 132kV. In addition, you will need to demonstrate. • Good knowledge of Microsoft Office, Outlook, Word, Excel., • Good written, verbal and presentation skills., • Self-motivated, enthusiastic and able to motivate staff to meet tight deadlines., • Well organised, tidy worker with good work presentation skills Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

The Role: Field Sales Specialist (End User) Location: We have roles across UK (Must be willing to travel geographically within a specific patch - Van provided!) Come build your career. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 48,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®. What you’ll Do Are you looking for a commercially focused role with genuine scope to progress within a FTSE250 company? Are you enthusiastic, driven, and passionate about tools and customer success? Stanley Black & Decker is on the hunt for Field Sales Specialists to elevate our customer relationships and drive sales success. In this exciting role, you'll provide expert product support, deliver impactful training, and tackle troubleshooting challenges head-on. As a Field Sales Specialist, you'll be at the forefront of promoting our innovative products to end users, dealers, and industry stakeholders. Your technical expertise and solution-based selling will be key in enhancing sales performance and executing targeted marketing activities. Become part of a global brand that champions professional growth, collaboration, and delivering meaningful solutions. If you're ready to make a significant impact and thrive in a dynamic environment, Stanley Black & Decker is the place for you! Key Responsibilities • Be a Product and Brand Ambassador: Share your deep product knowledge and provide technical training to boost adoption and efficiency., • Enhance Customer Satisfaction: Solve technical challenges and work with sales to turn leads into loyal customers., • Strengthen Dealer and Partner Connections: Conduct joint activities and lead product demonstrations at dealer events., • Boost Brand Visibility: Represent us at events, engaging stakeholders and coordinating with partners for seamless execution., • Showcase Product Excellence: Lead testing sessions and use consultative selling to match customers with the right solutions., • Empower Through Training: Deliver tailored sessions on product use, safety, and certifications for optimal results., • Drive Customer Success: Build strong relationships, offering ongoing support and gathering insights for product improvement. Who You Are • Candidates must hold a business-related degree and some demonstrate relevant skills and experience suitable for the role. We welcome applications from recent graduates and those with early career experience, • Proven experience in a customer-facing role, ideally in sales, marketing, or technical support within the tools, industrial, or hardware sectors., • Strong understanding of product applications and the ability to provide tailored solutions to customers., • Exceptional communication and presentation skills, with the ability to engage and train diverse audiences., • A proactive and results-oriented mindset, with excellent problem-solving abilities., • Experience in organising and supporting events, including showcases, training sessions, and dealer activities., • Full UK driver’s license. You will be required to travel on a regular basis across the UK. How You’ll Feel We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to: Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion. Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices. What’s more, you’ll get that pride that comes from empowering makers, doers, protectors and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us! All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

Job Title: Head of Sales - Protect/SME Contract: Permanent, Full-time (37.5 hours per week) Monday to Friday Location: Home based with UK travel as requierd Salary: £50,000 per annum plus uncapped commission and bonus scheme Medigold Health Protect is our market-leading occupational health & wellbeing package for small and medium sized businesses. In a market which is overdue some disruption, this is one of our most exciting and fastest-growing service lines. The Head of Sales leads the SME new business and expansion strategy for Medigold Health Protect. In this role, you will manage a high-performing remote team of Sales Executives in a fast-paced subscription sales environment. The team focuses on a large, under-served market and drives growth with a proven, market-tested product. You will carry a small personal target while setting the pace for the team. You will coach to a repeatable sales methodology and leverage Salesforce DC to build a data-driven operation that improves conversion, forecasting accuracy, and productivity. The Head of Sales also represents the SME sales perspective across the business, collaborating with Marketing, Commercial, and Product Development to refine pricing, campaigns, onboarding, and product-market fit. You will take ownership of the SME lead funnel alongside Marketing, ensuring a strong, consistent flow of high-quality opportunities. In addition, you will oversee any Virtual Sales Team (VST) partnerships, using these channels to broaden reach, raise market awareness, and accelerate pipeline growth. You will directly shape the trajectory of Medigold Health Protect, driving both team performance and the continued expansion of a market-leading service line. This is a unique opportunity for an experienced sales leader to make a tangible impact on the growth and success of a high-potential business line. Main Objectives • Take full ownership of SME revenue growth for Medigold Health Protect, driving new business and expansion in a rapidly growing, high-potential market., • Lead, coach and develop a remote team of Sales Executives to create a high-performance, results-driven culture that consistently exceeds targets., • Build and scale a data-led, efficient sales operation using Salesforce DC and proven methodology to improve forecasting accuracy, conversion and productivity., • Partner with Marketing, Commercial and Product colleagues to refine pricing, campaigns and proposition fit, ensuring Medigold Health Protect continues to lead the SME occupational health market. Specific Responsibilities • Deliver SME Revenue Growth: Achieve and exceed new business and expansion targets, including a multi-million-pound closed sales goal for 2026, through effective team leadership, tracking, coaching and strategizing with the senior sales & marketing managers. Targets are heavily incentivised with uncapped commission and some very exciting stretch rewards., • Lead and Develop the Sales Team: Manage, coach, and scale a team of 4 sales executives, fostering a high-performance culture with structured daily, weekly, and monthly cadences., • Carry a Personal Quota: Maintain a small personal target (£100k) to stay close to the customer journey, lead by example, and demonstrate best practice, with the expectation to focus fully on team management in later years., • Implement Sales Methodology and Coaching Frameworks: Embed a repeatable sales methodology (e.g., MEDDIC, Challenger) and provide regular coaching, (won/lost) deal reviews, and performance feedback., • Conduct MediGoals quarterly performance reviews. The Sales Director and Head of Sales Enablement will support your work here by supplying sales performance and revenue realisation data for each member of your team, as well as supporting with management techniques and guidance on Medigold Health policy and procedure., • Drive Daily Close Discipline: Ensure consistent daily closed sales through rigorous pipeline management, activity tracking, and deal strategy sessions., • Optimise Salesforce DC Usage: Maintain data integrity, build dashboards, and leverage automation to improve forecasting accuracy and sales workflow efficiency., • Own Forecasting and Reporting: Deliver accurate forecasts within ±10%, monitor KPIs, and report on team and individual performance to senior leadership., • Champion Cross-Functional Collaboration: Represent the SME sales voice across Marketing, Commercial, and Product/Dev to refine pricing, onboarding experience, campaigns, and product-market fit, ensuring competitiveness and customer satisfaction., • Manage Virtual Sales Team (VST) Partnership: Oversee and optimise the VST relationship to boost lead generation and product awareness, integrating it into the overall sales strategy., • Shape Sales Playbook and Processes: Document and continuously improve sales processes, talk tracks, objection handling, and competitive positioning. This will be done in collaboration with the Head of Sales Enablement., • Recruit, Onboard, and Ramp Talent: Hire and develop new team members with structured 30/60/90-day plans to ensure rapid productivity., • Upsell Opportunities: Ensure the team are creating and capitalising on opportunities to upsell complimentary services, meeting needs that are both known and unknown to the client at the point of enquiry. Capture and report on these sales in addition., • Work closely with the Bids Team to capture and oversee SME bid opportunities as they arise, you will have the full support of the bid team in this regard., • Ensure Compliance and Data Quality: Uphold GDPR and internal compliance standards while maintaining accurate and complete CRM data. Requirements for this role • Demonstrated success leading and scaling a sales team in a subscription-based or SaaS environment, ideally with daily close targets and significant revenue responsibility., • Advanced proficiency in Salesforce CRM, including pipeline management, forecasting, dashboard creation, and workflow optimisation to drive data-driven decision-making., • Strong track record of embedding structured sales methodologies and delivering measurable performance improvements through coaching and development., • Deep understanding of subscription economics (multi-year deals, MRR/ARR, churn, retention, upsell) and experience influencing pricing, packaging, and go-to-market strategies in collaboration with Marketing and Product teams., • Ability to represent the sales function at a senior level, working effectively with Marketing, Commercial, and Product/Dev to shape campaigns, onboarding experience, and product-market fit., • Intermediate to advanced skills in MS office (Word, Excel, PPT)., • Confident, articulate and engaging communication skills., • An experienced people leader and experienced hiring manager., • You will need to have excellent writing ability and a good command of the English language Our Company Benefits • 31 days holiday inclusive of bank holidays, increasing with length of service, • Uncapped commission and bonus scheme, • Pension Scheme, • Access to Company benefits and discount portal, • Access to a Health Cash Plan, • Free eyecare vouchers, • Cycle to work scheme, • Access to confidential Employee Assistance programme, • Interactive mental health and wellbeing app

The Role Scendea is seeking a high-performing, self-motivated, Regional Business Development Manager, UK & Europe, to join our global team, based in the UK and affiliated to our Bishop's Stortford office, who can demonstrate an excellent track record of success in a Life Sciences environment. The role will require close collaboration with the internal team to develop new sales opportunities and deliver prospective clients for product development and regulatory strategy services. At Scendea, we believe that a successful salesperson establishes strong connections with new customers, understands, and helps define client requirements, and builds long-lasting, customer-focused relationships. As the Regional Business Development Manager, it will be your responsibility to penetrate new target accounts, owning and hitting/exceeding annual sales targets within your assigned territory, as an individual contributor. Experience and competence in selling consulting services or solutions to the Life Sciences industry is required. Our ideal candidate is someone with a good working knowledge of the therapeutic product development process from early development to market approval and a strong understanding of the context of how regulatory strategy informs development. This role offers an excellent opportunity for career development within the Business Development Team at a rapidly growing Regulatory Consultancy. Role Requirements • Develop and execute strategic plans to achieve sales targets and expand the customer base in conjunction with Scendea's sales strategy., • Build C-level relationships within new client accounts, acting as the primary point of contact between key clients and internal teams., • Develop a thorough understanding of the key needs, challenges, and requirements of prospective clients, and prepare/present customised proposals as needed, with the support of the wider team., • Work closely with internal stakeholders on applicable planning and performance reporting requirements., • Maintain records and up-to-date client information on all prospects, target accounts, and new clients through the CRM tool., • Manage existing Scendea client relationships within your region and as needed, be a strong steward/advocate for Scendea within our existing client base., • Maintain and develop the highest standards of client relations and engagement., • Ensure revenues are in line with company objectives/targets., • Provide frequent reports on account progress, goals, and forecasts to Scendea leadership., • Negotiate contracts/SOWs with new clients and ensure Scendea can meet established deadlines for the fulfilment of each client's long-term goals., • Identify industry-specific landscapes and trends and use this intelligence to inform and build differentiation into marketing and proposal collateral., • Collaborate with Scendea's internal operational team to ensure new business/projects have a successful handover and client satisfaction., • Under limited supervision, plan, implement and manage agreed sales, programs/initiatives/events and conferences for Scendea, within the UK & Europe region., • Willingness to work flexible hours to accommodate cross-functional meetings and calls., • Approximately 50% of time to be spent undertaking routine business travel across the UK and Europe for conferences and client visits, with additional local travel to key Life Sciences hubs within the UK, and the UK Head Office. Skills and Experience • At least 5 years’ experience working in or selling to the Life Sciences industry, preferably in either Pharma/Biotech or Consulting/CRO/CDMO sectors., • Minimum qualification includes a Bachelor’s degree in a relevant field of Life Sciences or Engineering, with an additional business/marketing qualification considered advantageous., • To be successful, you should be proficient in building lasting strategic relationships with clients, particularly at Senior Level, and be comfortable discussing a range of topics including technical, regulatory, industry and business., • Demonstrated ability and proficiency are required in identifying, managing, and closing new business opportunities encompassing lead generation, contract agreement, and resolution of key customer challenges., • The ability to manage and serve multiple accounts, without compromising on the quality of services provided, is essential., • Additionally, you must demonstrate a proven capability to understand client needs and build practical solutions to address them, including effective management of client scoping meetings., • You must be a proactive, self-motivated and highly flexible individual with excellent written and verbal communication skills., • You should have strong negotiation, leadership, and interpersonal skills., • Proficient in effectively managing budgets and timelines., • Experienced and proficient in working with MS Office, SharePoint, and CRM systems., • An ability to plan and organise meetings and travel is required to efficiently operate within the territory. Benefits Package • A competitive salary., • Generous bonus program, which rewards success., • 26 days’ holiday plus discretionary additional days for birthday, work anniversary and public holidays., • Private Healthcare provision., • Enrolment into pension scheme., • Access to Employee Assistance Programme., • Employee Ownership Trust Scheme., • A challenging and stimulating position for a dynamic and competent individual, passionate about contributing to a growing business and a rapidly expanding team., • Support of your professional development within a highly professional, internationally recognised, dynamic team., • A unique working environment driven by strong company values and a very high level of employee engagement across the international organisation. The Company Scendea is an international product development and regulatory consulting group delivering market-leading scientific expertise & regulatory solutions, to advance healthcare innovation worldwide. We are passionate about delivering strategic and operational support to clients, with a strong commitment to problem-solving and redefining customer service. Our goal is to streamline the product development process, reduce time-to-market, and minimise overall development costs. With a current team of over 50 staff based in the UK, Netherlands, Australia, and the US, Scendea is undergoing a period of significant growth, with the addition of new office locations and service lines to facilitate the delivery of expert and strategic global regulatory consulting services to our rapidly growing client base. We are equally committed to making a positive impact on society by managing our environmental impacts and contributing to a low-carbon economy. Our inclusive work culture values transparency, ethical collaboration with clients, and employee involvement in key decision-making processes, ensuring that our team is respected, supported, and engaged. As a Scendea Employee Part of what makes Scendea successful is the highly motivated people who work for us and their enthusiasm for what we do and stand for. We recruit individuals whose passion, drive, integrity and customer orientation shines through. You are a motivated individual who can instil trust and confidence in our customer relationships whilst having a natural aptitude for getting the best out of people internally. You will inspire others through your commitment, motivation, expertise, professional manner and always placing the customer at the centre of everything you do. Eligibility & Conditions Applicants must reside and be eligible to work in the UK without the requirement for sponsorship now or in the future. Closing date for applications is 30th September 2025 and candidates will be notified of the outcome of their application by no later than 6th Oct 2025.

Role: Business Development Regional Director Location: Birmingham Salary: Competitive Salary, Car Allowance & Benefits Package Contract: Permanent Hours: Monday to Friday – 9am to 5pm (35 hours per week) Why FirstPort? FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be the most trusted and professional residential property management company. By joining us as a Business Development Regional Director, you will play a pivotal role in achieving our vision: • Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers., • Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential., • Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way., • A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK. At the core of everything we do are our leadership principles: • Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers, • Consistent: We deliver dependable results, building trust with customers and colleagues., • Simple: We simplify the complex, ensuring our financial processes are straightforward and understood., • Clear: We communicate with clarity, making information accessible and transparent to all stakeholders. Your Role, Your Impact As a Business Development Regional Director, you will be at the forefront of our growth strategy. This is a high-profile, strategic role where you’ll identify new opportunities, build trusted relationships, and deliver bespoke solutions to an evolving client base. Key Responsibilities: • Lead and execute a regional business development strategy focused on expanding FirstPort’s presence., • Identify and secure new business opportunities with RMCs, RTMs, developers, and other stakeholders., • Confidently pitch and present tailored property management solutions that meet diverse client needs., • Conduct market research to anticipate trends, competitor activity, and emerging customer expectations., • Build and nurture long-term client relationships that support retention and future growth., • Attend industry networking events and represent FirstPort at key forums and meetings., • Work closely with the Head of Business Development and Regional Director to ensure alignment with wider company goals., • Collaborate with internal teams to ensure seamless client onboarding and exceptional service delivery., • Generate leads by leveraging an established network of property professionals., • Maintain a strong sales pipeline and contribute to strategic growth initiatives. Required Skills & Qualifications: • Minimum 5+ years of senior-level experience in residential property management (ideally TPI Level 3 or above)., • Proven success in business development and client acquisition, ideally within the property sector., • Strong knowledge of RMCs, RTMs, and developer needs and expectations., • Excellent communication, negotiation, and presentation skills., • Strategic mindset with strong commercial awareness and analytical skills., • Proficient in Microsoft Office and CRM systems. What’s in it for you? Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues. Diversity We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process. Ready to make a difference? If you’re ready to take the next step in your career and make a difference we’d love to hear from you! All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK. Elevate your career. Reset the standard. Join FirstPort.

Job Title: UK Head of Sales Company: JDM Products Ltd Location: United Kingdom (hybrid/remote as appropriate) Job Type: Full-time, Permanent About JDM Products Ltd JDM Products Ltd is a leading distributor of consumer electronics and outdoor products, partnering with over 3,000 retailers across the UK, Ireland, and Europe. With more than 25 years of industry experience, we are renowned for our exclusive brand partnerships, dual logistics facilities, and value-added distribution services. As we embark on an ambitious growth journey, we are seeking a high-caliber UK Head of Sales to drive our UK sales strategy and performance. Role Overview. The UK Head of Sales will be responsible for leading the UK sales function, overseeing all major retail relationships, and delivering against ambitious sales growth targets. This is a senior, strategic role that requires a proven leader with deep experience in sales management, particularly within consumer electronics or related sectors. The successful candidate will report directly to the senior management team and play a pivotal role in shaping the commercial direction of our UK business. Key Responsibilities • Provide strategic leadership and direction to the UK sales organisation, ensuring alignment with overall business objectives and growth targets., • Drive the achievement of sales targets through effective planning, execution, and performance management., • Oversee and strengthen relationships with major UK retail partners, acting as a senior point of contact for key accounts., • Develop and implement robust sales strategies to maximise revenue, market share, and profitability., • Monitor market trends, competitor activity, and customer needs to inform commercial decisions and identify new business opportunities., • Lead, mentor, and develop high-performing sales teams, fostering a collaborative and results-driven culture., • Establish and monitor KPIs and sales metrics, providing regular reports and insights to the senior management team., • Oversee the preparation and negotiation of commercial agreements with key retail partners., • Collaborate cross-functionally with trade marketing, logistics, and merchandising teams to support sales initiatives and ensure operational excellence., • Minimum 3-5 years’ experience in a senior sales management or leadership role, preferably within consumer electronics, FMCG, or a related sector., • Demonstrated success in driving sales growth and managing high-value retail accounts., • Outstanding leadership and people management skills, with experience leading experienced and diverse sales teams., • Strong commercial acumen, negotiation, and strategic planning abilities., • Excellent communication, interpersonal, and stakeholder management skills., • Analytical mindset with experience in sales forecasting, data analysis, and performance reporting., • Proactive, results-driven, and comfortable operating in a fast-paced, dynamic environment., • Competitive base salary and industry-leading performance-based bonus scheme., • Opportunity to lead and develop a high-performing sales function within a respected and growing business., • Exposure to leading global brands and extensive retailer networks., • Supportive, professional, and ambitious company culture.

EPM are currently partnering with a pioneering life science company to recruit a Head of Sales for their UK operations. This is a high-impact leadership role for a commercially driven individual with deep sector expertise and a passion for transformational growth. About the Opportunity This role will be instrumental in shaping and executing the UK commercial strategy, leading a high-performing sales team, and driving sustainable revenue growth. The successful candidate will bring a strong track record of year-on-year sales performance, team leadership, and strategic transformation within the biopharma or life sciences space. Key Responsibilities • Develop and deliver the UK commercial strategy in alignment with global objectives, • Lead, mentor, and scale a dynamic sales team, • Drive operational excellence and transformational change across sales processes, • Leverage an established biopharma network to expand market presence, • Collaborate cross-functionally to support go-to-market and customer success initiatives Candidate Profile • Proven success in delivering sustained commercial growth in biotech or life sciences, • Strong leadership experience with a focus on team development and performance, • Demonstrated experience in leading transformational change, • Deep understanding of the UK biopharma landscape and a strong industry network, • Strategic mindset with expertise in growth planning and execution Why This Role? • Join a company at the forefront of spatial biology innovation, • Influence commercial strategy and shape future growth, • Work alongside world-class scientific and commercial teams

Our client, a global leader in their field, is looking for a Global Head of Privacy (Compliance) to join their team on a permanent basis. The organisation is at an exciting juncture in their growth story and as a result, they are looking for a lawyer with a background in Privacy to support them on their journey. The role reports into the Chief Compliance Officer who is hugely inspirational, and they are looking for someone to work in partnership with them – helping to build out a best in class privacy function both in the UK and internationally. The role will involve having responsibility for the global vision and execution of our client’s privacy and data protection agenda, ensuring that their business meets all regulatory obligations while driving innovation and marketing growth. The role plays a pivotal part in balancing compliance with opportunity, managing privacy risk, promoting responsible data practices, and enabling value creation through ethical and compliant data use. Working across the business, this leader will embed privacy principles into their culture, processes, and strategic decision-making. Primary Responsibilities will include: • Delivering on a large-scale, multi-country programme design, to strengthen and harmonise privacy compliance across 19 markets, • Develop and implement a proactive, business-focused global privacy strategy aligned with long-term growth objectives, • Establish and maintain a global governance framework that provides visibility, accountability, and effective oversight of privacy issues, • Collaborate with the Digital, Marketing and IT teams to design compliant solutions for data collection, consent, cookie management, retention, and responsible use, with a strong focus on digital marketing, AdTech, and customer data platforms, • Tracking emerging privacy laws and regulations globally and guiding the organisation’s response to new or evolving requirements To be considered for the role you should: • Be a qualified lawyer experienced in privacy and data protection matters on an international scale, • Have significant experience in digital marketing, AdTech, and consumer data, • Have experience of managing a team, • Be able to demonstrate your ability to provide commercially sound and pragmatic advice within complex, fast-moving organisations, • Have proven experience in effective cross-functional leadership, stakeholder engagement, and influencing on an international scale This is a truly unique opportunity to work with one of the most ambitious organisations during their “build- up” phase, where you be central to the success of their growth plans. If this opportunity sounds of potential interest, then please do send your CV to Alexia -

Chief Student Officer Location: Aston University Main Campus Salary: £71,566 to £87,971 per annum Grade: Grade 10 Contract Type: Permanent Basis: Full Time Closing Date: 23.59 hours GMT on Monday 17 November 2025 Interview Date: Tuesday 02 December 2025 Reference: 1181-25 Release Date: Wednesday 29 October 2025 We are seeking a Director of Student Life and would be delighted to receive applications from candidates with the experience and skills to lead vibrant teams of talented people, evolving processes and systems. Aston University is a mid-sized dual-intensive university ranked in the top 35 universities in the UK and in the top 5% globally. We are an agile and innovative organisation that thrives on collaboration and partnerships with businesses and the community. Our integrated placement year, our applied high-impact research, and our commitment to enhancing employability and social mobility of our students, all help to make Aston University distinct both nationally and internationally. Our expert central services have significantly expanded to deliver a seamless student journey from enrolment to graduation and employability helping our students to remove the barriers to their academic and professional goals. The Director of Student Life will drive student-centred customer services through our evolving Student Solutions Centre.They will lead our offer in collaboration with the Director of Employability, the Academic Registrar, and by listening to our stakeholders. They will receive strategic support from the Chief Student Officer (CSO). The successful role holder will have experience of leading student service teams that support students in crisis. They will ensure that the Student Life teams who cover the welfare, pastoral and advice services provide a sector-leading, accessible and safe experience for Aston University students that puts the students at the heart of everything we do. They will be able to inspire confidence in their advice and act at all times with impeccable integrity. Our Director will set the professional tone. This is an exciting senior role.Key to the appointed candidate's success will be a commitment to a customer-focussed and digitally-led set of services which are ready for changes in student or sector demand. Ultimately, the successful candidate will have the agility to work in a positive, collaborative and creative manner. Should you wish to discuss the role in strict confidence, please contact Kaveri Prashanth, Head of HR Operations and Talent Acquisition What we offer: • Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train., • The role is offered as 'dynamic working', which means working both on campus and from home dependent on the activity., • Excellent training and development opportunities., • A generous annual leave scheme with 30 days bookable leave and a further 13 days bank holiday and University Closure days., • Everyday discounts to a number of activities and retailers., • Great family friendly policies., • On site gym and pool with discounted staff membership available Email details to a friend Apply Online The University celebrates the rights of freedom of speech and academic freedom and is committed to maintaining and protecting these rights within the law. An offer to work at Aston University will never be denied on the basis of an individual's lawful expression of their beliefs, ideas or opinions. Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles. If you require the job details document or an application form in an alternative format please contact the recruitment team at

THE COMPANY: Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent. We are a diverse team that is united by this common purpose, and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details. Multiple positions available to cover the following locations: * Manchester, Liverpool and Leeds Reporting to the Head of Field Sales, the City Development Manager is the field-based lead for their assigned city/cities. This unique position requires a hands-on approach, combining city level strategy, on the ground account management and specialised product knowledge to ensure all field activity is expertly adapted and executed. The individual is the primary owner of their cities performance, driving key indicators such as awareness, distribution, execution, and market share whilst developing and building strong mutually beneficial relationships KEY RESPONSIBILITIES: Commercial Delivery & Strategic Customer Management • Identify, lead and nurture influential accounts: Take ownership of a portfolio of influential customers and route to market relationships within the city. Build strong partnerships to drive long-term growth and deliver distribution, execution, education and market share (ROS) targets., • On-the-Ground Execution: Lead and drive all aspects of on-the-ground execution, including event execution, ensuring company standards for product distribution, merchandising, and brand presence are met responsibly across all trade channels, including priority accounts, Wholesale, Vape, and alternative trade channels., • Tailor & Execute City Strategy: Take the national city plan and adapt it to be relevant for the local market. Identify and articulate the specific needs of the cities to win, ensuring all resources and activities are delivered in the right places, in the right way, to maximize commercial impact., • Co-ordinate Third-Party Execution: Collaborate with, coach and co-ordinate third-party field sales teams on a city-by-city basis to ensure consistent and effective delivery of the commercial strategy. This includes ensuring third-party capability and delivery in the areas of the city where it is most needed., • Events & Activations: Identify and lead the planning and execution of local events and trade programs to drive engagement, education and commercial success within the city., • Performance Reporting: Monitor and report on city-level sales data, trends, and execution to the Head of Field Sales. Provide valuable market insights and feedback to inform national strategy., • Commercial Acumen & Sales: Proven ability to drive commercial growth and manage a portfolio of accounts. You'll need a strong track record in meeting distribution, market share, and sales targets., • On-the-Ground Execution: A hands-on, proactive approach to leading and executing in the field, including event management and ensuring brand standards are met across all channels., • Relationship Management & Coordination: Excellent interpersonal and communication skills to build and maintain strong relationships with influential customers, and third-party sales teams., • Self-Driven & Results-Oriented: A highly motivated individual who takes full ownership of their city's performance and is driven to achieve tangible results., • Strategic & Analytical Thinking: Ability to analyse data to deliver clear performance interventions, think on your feet and problem solve., • Challenge the status quo: Strong resilience and desire to challenge and drive continuous improvements and operate in a changing environment. Leadership & Coordination: Experience in working with third-party teams to ensure consistent execution. Desirable, but not essential., • A full UK driving licence is required for this role., • A place to grow your career. We’ll help you set big goals - and exceed them, • People. Work with talented, committed and supportive teammates, • Equity and performance bonuses. Every employee is a stakeholder in our success, • Location. Field based with a requirement to be in the London office when requiredJuul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.

Our client is looking for an outstanding candidate to fill the newly created role of Sales Enablement Manager. This strategic role forms the hub of their Commercial team that includes their Sales Director, Head of Customer Success, Business Development and Marketing team. Researching all opportuniti

About the Company RecruitBlock, London’s award-winning and leading crypto and digital asset recruiter, is supporting a high-growth, regulated crypto-fiat banking platform, bridging traditional finance and digital assets. They empower institutional clients to securely store, trade, and grow capital across crypto and fiat markets. Operating under robust regulatory frameworks, the company combines the stability of traditional finance with the agility of crypto innovation. With a fully distributed team spanning 30+ countries, the organisation is building world-class products for global institutional clients. Lead Product Manager’s Mission As Lead Product Manager – Institutional, you will own the end-to-end product portfolio for institutional offerings. Reporting to the VP of Product, you will define strategy, execute roadmaps, and deliver products that set new standards for institutional finance. This is a rare opportunity to shape products from the ground up, requiring deep knowledge of both crypto and traditional finance markets. The role is being recruited by ___, London’s leading digital asset recruiter. You will be engaged on a B2B / contract basis Key Responsibilities • Define and execute the strategic product vision for institutional offerings, aligned with commercial and regulatory goals., • Own the full product lifecycle: ideation, prioritisation, launch, iteration, and optimisation., • Collaborate cross-functionally with Design, Engineering, Compliance, Legal, Risk, Finance, Customer Success, and Sales to ensure impactful delivery., • Deliver world-class institutional experiences, across Web UI and B2B API integrations., • Conduct market research and competitive analysis to identify growth opportunities in crypto and fintech., • Develop pricing models, forecasts, and business cases to support sustainable profitability., • Lead go-to-market planning and execution in partnership with Sales and Marketing., • Define and track KPIs and financial metrics to continuously optimise products., • Ensure operational excellence, compliance, and quality across all releases. Must-Have Experience • Deep knowledge of cryptocurrency, blockchain, and digital assets, particularly custody, trading, and yield products., • 8+ years in financial product management, with success in launching B2B digital products., • Expertise in traditional banking, treasury, and institutional investment products., • Understanding of TradFi and crypto regulation (AML, KYC, VASP, MiCA)., • Strong analytical and strategic thinking, capable of data-driven product decisions., • Experience in financial modelling, dynamic pricing, and business case development., • Proven ability to translate complex financial and security requirements into intuitive, compliance-aware user journeys and APIs., • Excellent stakeholder management, communication, and cross-functional collaboration skills. What You’ll Bring to the Role • Strategic, commercially minded product leader with entrepreneurial drive., • Collaborative, decisive, and adaptable in a fast-moving, regulated environment., • Passion for bridging crypto and traditional finance to create real-world value., • High attention to detail with exceptional project and team management skills. What’s on Offer • Remote-first role, CET +/-2 hours preferred., • Competitive salary., • 35 days PTO plus sick and special leave, • Personal access to the banks products., • Reporting to VP Product, with 1 direct report., • Work with a high-performance, globally distributed team., • Opportunities for continuous professional growth, including training, certifications, and industry conferences., • Exposure to cutting-edge crypto-financial products and institutional client engagement., • This is a B2B / Contract engagement Interview Process • HR call with ___, • HR call with, • Product + Customer Success (1 hour), • Head of B2B + Investment Treasury team (1 hour), • VP Product (1 hour), • CTO (1 hour) Ready to Apply? Apply directly via LinkedIn or through Apply directly via LinkedIn or through . If your company is hiring for institutional crypto or digital asset roles, check out I Other Titles for this Vacancy • Lead Product Manager, • Head of Product, • Product Lead – Institutional, • Senior Product Manager – Digital Assets, • Product Director – Institutional, • Product Owner – Crypto, • Crypto Product Lead, • Web3 Product Manager, • Digital Assets Director, • Institutional Platform Manager

This role supports and works closely with the Team Leader, Sales Executives, Customer Success Managers and Head of Consumer.

The Head of Sales & Customer Service will manage around 20 employees, including two direct line managers, overseeing all customer-facing activity across UK and international markets. Office-based at our Birmingham Head Office; visa sponsorship is not available. Jewellery Quarter Bullion – Head of

As Head of Customer Experience and Service you will oversee all aspects of customer interactions across online, telephone, showroom, and installation, ensuring consistency, efficiency and excellence. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and emplo

About the Head of Customer Operations role:. Nobul is excited to be partnering with an award-winning SaaS company, which is currently recruiting for a Head of Customer Operations to join their team. Lead, mentor, and inspire a team of dedicated professionals, fostering a culture of accountability, c

They are committed to being a truly customer-first business and are currently seeking for a Head of Customer Experience to join their Head Office leadership team in South East England. As Head of Customer Experience, you will focus on embedding CX excellence across all touchpoints, protect revenue b

We are an ambitious London based housing association with over 3,000 homes in the heart of London's East End.

Head of Customer Experience Fixed Term Contract 6 Months £70,000+ KentHamilton Woods Associates are currently recruiting for a Head of Customer Experience to oversee the Customer Service centre including the complaints department, on a fixed term contract for 6 months with the view to lead to a per

Head of Customer Experience | Southampton | up to £100k Basic The Head of Customer Experience & Operations will take ownership of every customer touchpoint; online, in-person, and post-purchase, ensuring every interaction reflects the brand's passion, purpose, and attention to detail.

The roleWe are looking for an experienced Head of Customer & Building Safety to strategically cover building safety and compliance across all property asset functions and ensure Gateway Housing meets its statutory landlord compliance obligations in all areas including gas safety, water safety, asbes

The Head of Sales & Customer Service will manage around 20 employees, including two direct line managers, overseeing all customer-facing activity across UK and international markets. Office-based at our Birmingham Head Office; visa sponsorship is not available. Jewellery Quarter Bullion – Head of

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

Experienced Head of level with a strong Contact Centre / Customer Care function background. This is a consumer-facing business with a wide spectrum of customer interactions, from casual, one-off enquiries to complex multi-step support, where getting it right matters. We're recruiting a Head of Custo

Are you ready to shape the future of travel experiences? We’re partnering with one of the UAE’s leading travel companies to hire a Head of Customer Experience who will redefine how millions of users engage with the brand. On offer are market-leading benefits for you and your family, and of cours

As Head of / VP Customer Success & Expansion, you’ll shape and execute our post‑sale strategy for both SMB and Enterprise customers. Head of Customer Success & Expansion. You’ll collaborate closely with Sales, Product, Marketing, and Finance, influencing the direction of our platform and the e

Head of Customer Engineering – South West England | Hybrid Working – Next-Generation Wireless Technology | Global Deployment. Are you a technical leader who thrives at the intersection of innovation and real-world application? Do you enjoy working closely with customers to turn cutting-edge tech