Trabajos head of customer success en CambridgeCrear alertas

Social network you want to login/join with: We’re excited to be supporting a fast-growing Insurtech Data Client, as they look to welcome an experienced remote-based SaaS Product Marketing Manager to their team. This is a pivotal role at a key moment in the company’s growth journey — ideal for som...

A leading food manufacturer with a strong brand presence across retail, business, and event channels is seeking a Business Development Manager (working from home) to join its commercial team. The company is renowned for its innovation, customer partnerships, and agile approach to market trends. ...

To accompany and drive our growth, we are looking for a top- tier Head of Customer Experience to lead our CX function and support us in delivering a first-class member experience. As a key member of our leadership team, you will contribute to the strategic direction of the Customer Experience fun...

As Head of Customer Growth, you’ll report to a commercially-minded Product Director, and will lead on identifying and converting new customer segments, optimising performance across CRM and digital touchpoints, and scaling growth through data-driven decision-making. Proven track record of deliver...

Have you successfully delivered +10% growth, year-on-year, over several consecutive years (+3), in new customers, subscriptions, or members?. Can you point to examples where you’ve optimised CRM, and data strategy, to unlock new customer segments?. Our client has an ambitious 5-year strategy to d...

As Head of Customer Growth, you’ll report to a commercially-minded Product Director, and will lead on identifying and converting new customer segments, optimising performance across CRM and digital touchpoints, and scaling growth through data-driven decision-making. Proven track record of deliver...

To accompany and drive our growth, we are looking for a top- tier Head of Customer Experience to lead our CX function and support us in delivering a first-class member experience. From humble market beginnings to supplying thousands of customers nationwide, we’ve built something special and we

You will take ownership of resolving any instances of service failures, proactively providing resolutions that meet or exceed customer expectations and uphold our brand promise. As a key member of our leadership team, you will contribute to the strategic direction of the Customer Experience funct...

Have you successfully delivered +10% growth, year-on-year, over several consecutive years (+3), in new customers, subscriptions, or members?. Can you point to examples where you’ve optimised CRM, and data strategy, to unlock new customer segments?. Our client has an ambitious 5-year strategy t

Head of Customer Success (Membership Engagement) London Hybrid Up to £50k basic + 20% OTE Are you in membership engagement or customer success in a supervisory capacity looking for your next step up? Or are you an experienced professional in membership, business intelligence, or sponsorship sales...

As Head of Customer Growth, you’ll report to a commercially-minded Product Director, and will lead on identifying and converting new customer segments, optimising performance across CRM and digital touchpoints, and scaling growth through data-driven decision-making. Stay ahead of industry trends,...

You will be responsible for: Developing and executing growth marketing strategies that attract, convert and retain readers through paid, owned and earned media Leading bold, high impact campaigns that blend brand storytelling with performance-driven tactics to boost acquisition and engagement Lev...

As Head of Customer Growth, you’ll report to a commercially-minded Product Director, and will lead on identifying and converting new customer segments, optimising performance across CRM and digital touchpoints, and scaling growth through data-driven decision-making. Stay ahead of industry trends,...

You will take ownership of resolving any instances of service failures, proactively providing resolutions that meet or exceed customer expectations and uphold our brand promise. To accompany and drive our growth, we are looking for a top- tier Head of Customer Experience to lead our CX function a...

This role is responsible for ensuring the successful deployment, commissioning, and lifecycle support of our complex automated systems at customer sites as well as defining our strategic approach to this vital area of our business. Customer Success: Serve as the senior point of contact for custom...

Key Responsibilities Define and lead the customer success strategy to drive retention, satisfaction, and growth Own and evolve onboarding, reporting, renewals, and success metrics Build trusted relationships with HR and People team stakeholders in key accounts Deliver impactful, data-led reportin...

Reporting directly to the CEO, the Head of Customer Experience manages Customer and Helper experience and will be vital in steering the company towards further success and impact. Once a customer contacts us looking for a helper, your team is responsible (with the help of technology) for matching...

Prior success off growing and optimising a Customer Success function with a comparable ARR (£0 - £5mil ARR) Previous experience working within a HR-Tech or learning solution. The Ideal Candidate: Previous experience leading a small customer success function ( Previous experience in coaching/mento...

Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children every year. The Head of Customer Service is a pivotal role responsible for leading and integrating our customer service o...

Project management of supply chain development engagements, from qualification to value proposition delivery, including positioning and discussion of proposals with Customers in a consultative and proactive manner (in conjunction with Commercial and Key Account Managers). Concentrate supply chain...

You will take ownership of resolving any instances of service failures, proactively providing resolutions that meet or exceed customer expectations and uphold our brand promise. As a key member of our leadership team, you will contribute to the strategic direction of the Customer Experience funct...

Job Description Head of Customer Growth - Have you successfully delivered +10% growth, year-on-year, over several consecutive years (+3), in new customers, subscriptions, or members? - Can you point to examples where you’ve optimised CRM, and data strategy, to unlock new customer segments? - A

As Head of Customer Growth, you’ll report to a commercially-minded Product Director, and will lead on identifying and converting new customer segments, optimising performance across CRM and digital touchpoints, and scaling growth through data-driven decision-making. Stay ahead of industry trends,...

Head of Client Services - Programmatic Advertising - £70-£85K base + bonus The Company My client is a growing independent programmatic agency that partners directly with brands and agencies to deliver data-driven media solutions across all digital channels. The Role Lead and grow the Client Servi...

Strong track record of customer facing success and business acumen in working with teams to identify problems to solve, ideating on the art of the possible, and bringing possibilities to life. Experience in delivery management of analytical products, or awareness of the drivers of complexity with...

Key Responsibilities Define and lead the customer success strategy to drive retention, satisfaction, and growth Own and evolve onboarding, reporting, renewals, and success metrics Build trusted relationships with HR and People team stakeholders in key accounts Deliver impactful, data-led reportin...

A cybersecurity professional who thrives in high-velocity, cloud-native, and heavily regulated environments. You bring both technical acumen and operational discipline, with a deep understanding of GCP security and experience protecting high-value fintech applications. Knowledge of threat modelli...

Developing and executing growth marketing strategies that attract, convert and retain readers through paid, owned and earned media Leading bold, high impact campaigns that blend brand storytelling with performance-driven tactics to boost acquisition and engagement Leveraging first-party data, AI ...

Working knowledge of digital marketing tools and social media platforms. Hybrid working - 3 days per week in the office. Operating across several online platforms, the company offers a dynamic, insight driven environment with a strong focus on digital performance and user experience.

Prior success off growing and optimising a Customer Success function with a comparable ARR (£0 - £5mil ARR) Previous experience working within a HR-Tech or learning solution. The Ideal Candidate: Previous experience leading a small customer success function ( Previous experience in coaching/mento...

There’s plenty of opportunity here to do proper leadership. The sort of place that says it wants to be “best in class”—but actually means it. Problem is, there’s still a fair bit of work to do to get there.

As Head of Customer Growth, you’ll report to a commercially-minded Product Director, and will lead on identifying and converting new customer segments, optimising performance across CRM and digital touchpoints, and scaling growth through data-driven decision-making. Knowledge, Skills & Experience...

The successful candidate will be an exceptional senior operational leader with a successful background owning, transforming, and evolving a portfolio of customer journeys including numerous back-office capabilities across a complex Business Process Outsourcing or Financial Services provider. This...

Be the first point of contact for our German-speaking customers. German-Speaking Customer Service Advisor. As the proud licensee of a well-established German brand, this is a fantastic opportunity to join a fast-moving business where.

This is a rare opportunity to shape the growth of one of the UK’s most respected and rising. Head of Marketing & Operations. We are seeking a commercially driven,strategic, and operationally sharp Head of Marketing & Operations to lead the day-to-day.

The main focus of this role is delivering high level training and consultancy to their customers, supporting both their on-boarding and continued use of the suite of financial software products. Previous experience in a customer success, software training, consultancy, presales, customer experien...

Handle a high volume of incoming calls and email enquiries from customers efficiently and professionally. Office-based role with a friendly, professional team. The customer at the heart of all interactions.

This role offers a great opportunity for an ambitious, driven Customer Success professional to excel and contribute significantly to the growth of our organisation. We are seeking an Enterprise CSM to work with individuals in the Customer Success team and promote the active use of our platform by...

Educate customers on product features to help them get the most out of their service. A customer-first mindset with empathy and professionalism. Confident using Microsoft Office and other business technology tools.

We’re hiring on behalf of an AI-powered (CcaaS) customer journey platform that’s genuinely transforming how brands connect with their customers. With a sub-50 headcount and strong funding/partnerships in place, the Customer Success team is growing to meet demand. You’ll be working directly wit

We are seeking a dedicated Customer Success Manager in Northern England & Scotland for a leading provider of automated solutions in home and domiciliary care. The Customer Success Manager will play a vital role in supporting patients, ensuring seamless service operations, and achieving implementa...

As a Customer Success Manager, you will be involved in the following activities:. Collaborate with CSEs and other departments, such as Marketing and Sales, to align messaging and strategies for customer success. Powering millions of jobs every day, Joveo’s data-driven recruitment marketing platfo...

Customer Success Specialist – Drive Product Adoption and Customer Success. Apply today and be part of a team that values innovation, collaboration, and customer success!. In this role, you’ll focus on driving deeper product adoption and feature utilisation, ensuring customers maximise the value

Loom Talent are exclusively supporting a new client with the recruitment of an Operations Manager at one of their Depots in West Sussex. The role of Operations Manager is a newly created position to support the General Manager and to aid the continuous improvement of service delivery from the sit...

Commercial awareness and commitment to exceptional customer service. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. As a Interim Operations Manager, you'll play a pivotal role in shaping the future of Warehouse and Trans...

Lead the development and execution of enterprise-wide Lean operating systems. Deliver coaching, mentoring, and training to embed Lean principles at every level of the organisation. Demonstrated success in leading large-scale Lean transformation programmes and coaching leadership teams.

The successful applicant will have proven previous experience of working at an operational level within the contract catering or hospitality industry for clients with exceptional standards and will be keen to work as part of our exceptional leadership team. As an organisation using the Disclosure...

Monitor and manage the safe, efficient operation of production plants on a 24-hour basis. Interface with sites and product supply teams to meet customer demand while minimising business costs. Assist with the onboarding and training of new sites into the control system.