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Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes As a Senior Buyer you will lead a team of 2 buyers, 1 Junior buyer and 3 BA to deliver the commercial business strategy for Skincare (Facial, Clear, Body, Bronzing, Suncare & International Beauty). This role will play a key part in identifying and sourcing new products and delivering competitive promotional plans. This role reports into the Head of Skincare & Haircare at Superdrug Stores Plc. A typical day in this role includes: • Interacting with a variety of Stakeholders: Commercial, Suppliers, Marketing, Merchandising, Supply Chain and AS Watson occasionally, • Develop, implement, and deliver category plans including range reviews, promotions pricing and stock that are consistent with overall commercial strategy and financial objectives., • Collaborate with the Marketing team to develop and implement marketing promotion plans and strategies for the brands you look after., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Work with suppliers to launch & develop NPD into the categories, part of that will be negotiating periods of exclusivity as well as exclusive/ bespoke campaigns on big brands, • Day to day management of various categories, able to read and understand market data to make correct customer led decisions. Must have experienced of negotiating fixed investment., • Able to write, present and deliver strategic objectives above and beyond the day to day promotions, pricing and star buys, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Develop build and maintain effective external relationships with suppliers to enhance the Superdrug proposition and meet customer needs., • Adopt appropriate negotiation strategies to attain the best terms for the category and the business., • Manage and coach team members to achieve both Category and personal development objectives., • Take responsibility for own personal and professional development. This job is a good fit for you if: • You enjoy a fast paced, ever changing environment where you can own the strategic decision making for your categories, • You are great at building trusting relationships with your stakeholders & leading a team., • You have an analytical mindset for translating data., • You are good at prioritizing, delegating tasks and managing deadlines., • You are excited by innovation and have a passion for product development. What you’ll need: • You will understand the core principles of the skincare market., • You will have strong negotiator skills to be able to secure the best outcomes for Superdrug, • You need to be confident in making commercial decisions that impact our stores, • Strong leadership capabilities to deliver results through people Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes The Buyer will be working within the team the healthcare team to develop, implement and deliver category plans including range reviews, promotions, pricing, and stock that are consistent with overall commercial strategy and financial objectives. As a buyer what you will do: Own the supplier relationships for your categories to develop promotion plans and strategies that are relevant to your categories; adhere to legislation; and clearly and effectively communicate with the customer, driving footfall and profitable sales. Adopting appropriate negotiation strategies to attain the best terms for the category and the business. Manage and review pricing, ensuring pricing that is competitive and maximises profitability while operating within company pricing strategy. Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders. Review category insights to understand customer behaviour and take decisions driven by insights. Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow-moving stock. Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability. Working with the Own Brand team to deliver increased participation and meet agreed strategy and plans. Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance. Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs. You will need Proven experience as a Buyer with a track record of success in category management and commercial strategy planning. Experience with a Healthcare buying environment is a plus. Strong negotiation skills. Exceptional analytical and problem-solving abilities, with a data-driven approach to decision-making. Excellent ability to understand and interpret market information. Range and trade planning experience. Customer focused approach. Data analysis and superb excel skills. To be able to work collaboratively, efficiently and with initiative. Creative thinker with the ability to identify trends and bring them to market quickly. Ability to influence at all levels both internally and externally. Strong interpersonal skills, with ability to adapt style as required. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Currently we are working from home in line with government guidelines When we are able you will be working in a stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • Unrivalled Learning and Development programmes

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes We are looking for a commercially astute, passionate, own brand buyer to work in an incredibly exciting and fast paced category. Our own brand vision is to create and build great brands that our customers and colleagues love and share. We are credible, daring, entrepreneurial and always looking for new opportunities and products to surprise and delight our customers. Job Purpose Responsible for driving sales & profitability of Superdrug Own Brand Hair Care and Clear Skin categories through delivering a robust commercial plan across product, price, promotions & merchandising that meets our Customer’s needs. To strive for excellence when developing Superdrug Own Brand Hair Care & Clear Skin ranges through the development and delivery of the product plan through working in collaboration with the Senior Buyer and a team of technical and design experts. Reporting into the Senior Buyer, but responsible for autonomous projects in their own right. Opportunity to line manage a Junior Buyer is a possibility as part of the role for the right candidate, thus extending the responsibility of the role to Lip Care as well. Key Responsibilities • Develop Own Brand Category plans including Range Reviews and launch plans, Promotions, Pricing & Stock that deliver against the overall Commercial Strategy & Financial targets, • Develop and deliver profitable promotional plans for responsible Categories. Forecast promotional sales and monitor and evaluate performance on a weekly/monthly/annual basis, proactively introducing revised plans and activity as and when required, • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives, • Develop new brand concepts, and product development plans for existing Own Brand ranges, • Develop products and packaging appropriate to our customers, the brand and our commercial requirements. Collaborate with the Marketing, CRM , Online and digital teams to develop and implement marketing and promotion plans that are relevant to the category and effectively communicate to the Customer, • Deliver informed Category reviews, incorporating market data, trend data, merchandising review, promotional review, competitor review, customer data and buyer input. Turn Category reviews into the annual Category NPD plan, • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers Own Brand advantage whilst managing availability and slow-moving stock, • Work in conjunction with the Supply Chain team to ensure Sales forecasts are adhered to whilst maintaining Own Brand availability and minimising slow moving stock, • Collaborate with International Buying and other European businesses to harmonise product/suppliers, to gain greater efficiencies and share best practice., • Ensure clear communication across the business and ensure appropriate processes in place., • Establish and maintain relationships with both internal and external stakeholders. Strong communication skills required and the ability to engage everyone around them What you’ll need to succeed • Previous experience in both Product Development and Buying, • Commercially astute with excellent ability to understand and interpret market information, • Proven track record in brand building and product development, either directly or through relationship with proprietary brands, • Strong negotiation skills, • Customer focused, • Ability to work to deadline and prioritise workload, • Excellent communication and organisational skills, • Project Management experience, • Analytical Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Competitive salary with excellent benefits The All England Club is seeking to appoint a Head of Estate Management to play a leading role in the management of its iconic estate portfolio. The All England Lawn Tennis Club (AELTC) is best known as the host of The Championships, Wimbledon, the world’s oldest Grand Slam tennis tournament. The AELTC has a rich history and tradition, offering world-class facilities and maintaining the highest standards of excellence. The Club is dedicated to promoting the sport and ensuring the continued success of The Championships, which attract the world's best players and millions of fans each year. The AELTC has ambitious plans for the development and enhancement of its estate, which will have a transformative impact on The Championships while creating year-round benefits for the local community. This is an exciting opportunity for a dynamic and motivated candidate to lead a high-performing Estate Management team in delivering progressive and efficient estates and FM services resulting in world-class user experience. Reporting to the Estate Director and a key member of the Estate Senior Leadership Team, the Head of Estate Management will play a key role in the year-round management of the estate and the successful build-up to The Championships, ensuring seamless operational delivery for one of most iconic estates sporting facilities in the UK. The remit for the role includes strategic and operational maintenance, grounds management (excluding playing surfaces), estate compliance, helpdesk and cleaning, so we are seeking an individual with significant experience of leading estate and FM services at a senior and strategic level, preferably in a customer-focused, high public footfall environment. You will be responsible for leading a diverse in-house estate management team, therefore demonstrable people leadership experience in an estates environment is essential. The candidate brochure can be viewed here: ___ The candidate brochure can be viewed here: To arrange a confidential briefing discussion please contact our retained search advisors Joe Glendon ( / 07706 362 046) and Charley McCarthy ( / 07355 093 390) at MRG. Applications should consist of a CV and supporting statement and should be submitted ___ Closing date for applications is Sunday 28th September 2025. Interviews will be held on Thursday 23rd October 2025. The All England Lawn Tennis Club is a diverse and inclusive organisation which is committed to confronting and eliminating the discrimination of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion/belief or gender.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. Here's the exciting bit…a day includes The Buyer will be working within the skincare team, seeking to maximise sales and profit for the Expert skin and Body skin categories, which have some of the most exciting and high profile brands! This role plays a key part in selecting products and working with the Merchandising team to analyse the products’ performance. As a Buyer you will own the supplier relationships for your category by developing and implement strategic plans, while ensuring the customer remains central to your decision making. This role will report into the Senior Buyer at Superdrug Stores Plc. A proven background in buying is key to this role, as well as a strong understanding of the market. You will have experience buying branded product and have creative eye and an awareness of current retail trends. Strong commercial acumen, and superb Excel skills are key to this role, as well as the ability to work independently, efficiently and with initiative. A typical day in this role includes: • Developing and delivering category plans including range reviews, promotions, pricing and stock that are consistent with overall commercial strategy and financial objectives., • Collaborate with the Marketing team to develop and implement marketing promotional plans and strategies that are relevant to category; adhere to legislation and brand guidelines’; and clearly and effectively communicate with the customer, driving footfall and profitable sales., • Review and evaluate the effectiveness of promotions, taking appropriate action where necessary, and sharing best practice with peers and other stakeholders., • Work with the Own Brand team to develop and deliver Own Brand products/ranges that deliver increased participation and meet agreed strategy and plans., • Working in partnership with the Merchandising team, agree merchandising strategy that drives and delivers right range in the right store; ensuring availability in store; and control of slow moving stock., • Identify and implement new product opportunities that are competitively priced, commercially viable and meet customer needs, driving sales and profitability., • Manage and review pricing, ensuring pricing that is competitive and maximises profitability. Operate within Company pricing strategy., • Working in conjunction with Supply Chain team, ensure base sales and promotional forecasts are adhered to, whilst maintaining in-store availability to meet the customers needs., • Develop effective internal working relationships with cross functional team members to support and enhance category objectives and performance, • Develop build and maintain effective external relationships to enhance the Superdrug proposition and meet customer needs., • Adopt appropriate negotiation strategies to attain the best terms for the category and the business., • Category expert – utilise and continually develop knowledge in category products, competitors and market activity to deliver increased category performance objectives. This job is a good fit for you if: • You enjoy a fast paced, evert changing environment where you can own the strategic decision making for your categories, • You are a strong negotiator and able to secure the best outcomes for Superdrug, • You are decisive while able to critically analyses information to make decisions., • You are motivated by achieving results in line with the business’ strategy. What you’ll need: • Minimum 5 years’ experience as a buyer in a retail environment (Grocer, Fragrance, Healthcare), • Strong analytical skills, • Strong Excel skills, • Very strong commercial awareness and creative skills., • Proven negotiation skills., • Decisive and able to work in a super fast paced environment, • Strong communication, analytical and organizational skills., • Display delegation skills, priorities within delegated tasks and manage deadlines., • Practice excellent time management skills and ability to cope under pressure. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK., • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Currently we are working from home in line with government guidelines When we are able you will be working in a stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • Unrivalled Learning and Development programmes, • Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support Come Be Part of something Special.

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Sign in to set job alerts for “Head of Customer Success” roles. Head of Client Success - Customer Experience. Head of Client Success at Retail Insights.

The Head of Customer Success will be responsible for establishing and leading a high-performing Customer Success function that drives member retention, supports renewals, and enhances customer satisfaction. Working cross-functionally with Commercial, Phorum, and Business Intelligence teams, the Head

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Head of Content & Customer Advocacy. Take ownership of the customer contact program to engage our three target persona segments: C-level, Line of Business owners and users. Take ownership of the ambassador program (VoC) to connect our happiest customers to advocacy opportunities, such as speaking sl

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