Head of customer success jobs in MordenCreate job alerts

Improve existing customer success metrics and reporting that provide visibility into the health of our customer base and help us identify opportunities to improve our customer experienceCollaborate with other teams to ensure seamless customer onboarding and ongoing support, and ...

Location: LondonDepartment: Customer SuccessJob DescriptionAs the Global Head of Customer Success, you will report directly to the CEO and be part of our executive leadership team. Responsibilities and tasks:&...

Key Responsibilities:Take full ownership of the customer success process and strategyBuild and lead a growing Customer Success teamManage a portfolio of 80 accounts</s...

The Company$600m in funding from top VCsValued at $4 billionGlobal offices – US and EuropeShare OptionsHealth insurance, L&D...

Job Title: Head of Customer Success/Founding Customer Success Manager. Process improvements and optimisation of the customer success function. If you are ready to take full ownership of the customer success function and help their product grow while building out a team, we would love to hear from...

Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!. Lead the Customer Success strategy for this exciting med-tech scale-up! The Founders want someone to come in with ideas and the confidence to implement/execute them!. Experience within ...

Europe, they are seeking a Director of Customer Success to manage, build, and scale their post-sale customer success strategy. Role: Web3 Director of Customer Success. Collaborate with product and sales to drive customer engagement, resolve issues, and ensure customers are satisfied with the prod...

Head of Global Customer Success (Mat Cover). A real eye for customer success OR you’ll identify as a Customer Success nerd- Either way, you love CS!. You’ll take ownership of a remote team of 6 across Implementation, CS and Support, as well as take ownership of 6 highly valuable key clients. Both...

Job Title: Head of Customer Success/Founding Customer Success Manager. Process improvements and optimisation of the customer success function. If you are ready to take full ownership of the customer success function and help their product grow while building out a team, we would love to hear from...

Head of Customer Retention & Loyalty. A leading fashion brand are looking for a Head of Customer Retention & Loyalty join their growing digital function in Central London. Previous experience in a Head of CRM role managing a team. You will lead a team of 4 and will be responsible for driving inte...

Emotional Intelligence: You demonstrate strong emotional intelligence, prioritise a customer-first approach, and are obsessed with customer satisfaction, ensuring the customer is always at the forefront of your solutions. You will own and build out our physical customer experience and service tea...

Reporting to the Director of Product and Technology, the Head of Product Management will act as the link between the vision and the implementation of our Customer and Data domain that includes critical initiatives including the Selfridges loyalty program, Clientelling and personal shopping, our E...

Due to business requirements, they are now looking to acquire the services of a 'Head of Customer Support' to manage the Customer Services and Collections teams. As a Head of Customer Support, you will have responsibility for the management of Customer Support and Collections & Recoveries. Head o...

We are excited to recruit for a new role at Greyparrot - Head of Customer Delivery. In addition to being comfortable with operating collaboratively with your teams and customers, a background in data, technology and customer support is essential. Reporting to the COO (Gaspard Duthilleul), togethe...

Proven track record of leading a successful team of student / consumer focused sales / success professionals in a digital learning / education environment. As the Head of Retention (Student Success) you will be responsible for the leadership of up to 20 person team and retention revenue. Head of ...

Emotional Intelligence: You demonstrate strong emotional intelligence, prioritise a customer-first approach, and are obsessed with customer satisfaction, ensuring the customer is always at the forefront of your solutions. You will own and build out our physical customer experience and service tea...

Due to business requirements, they are now looking to acquire the services of a 'Head of Customer Support' to manage the Customer Services and Collections teams. As a Head of Customer Support, you will have responsibility for the management of Customer Support and Collections & Recoveries. Head o...

Head of Retention (Student Success) New Higher Salary. I am working exclusively with a progressive organisation in the digital learning industry who are scaling their product and services and require a Head of Retention (Student Success) with B2C experience to drive this forward. Central Lond...

Customer Success leader – min. Experience in an early-stage/ embryonic CS function – experience building and establishing successful processes, playbooks, structures, automation technologies etc. Worked with customers from high-value Enterprise through to low-value SMB and everything in between. ...

Reporting into the MD, you will lead the Customer Success team in delivering exceptional service and success to clients. Incredible opportunity to lead the Customer Success team at a disruptive, AI deep-learning and contextual SaaS Ad Tech platform, that is designed to thrive in a post-cookie wor...

Head of Retention (Student Success) New Higher Salary. I am working exclusively with a progressive organisation in the digital learning industry who are scaling their product and services and require a Head of Retention (Student Success) with B2C experience to drive this forward. Central Lond...

As a Customer Success Manager (CSM), you are an integral individual in our customers’ adoption of CS/security integrations. You will have in-depth knowledge of indicators of success, leveraging data and your analytical aptitudes to guide changes, updates, and improvements. Cyber Security Success ...

We are looking for a skilled and driven Senior Customer Support Specialist to lead our Customer Support (CS) team. Act as the primary point of contact for B2B partners regarding customer support-related issues. Continuously enhance the quality of customer support services. Proven track record of ...

The Head of Student Success (Diversity) will sit within the Student Diversity and Inclusion pillar of the Student Journey team. This role is an exciting opportunity to leading a dynamic and forward-thinking team, ensuring effective delivery of the University’s strategic objectives to increase acc...