Head of customer success jobs in ConsettCreate job alerts

This is an opportunity to shape how customer operations works in a modern energy business and play a central role in building a function that is efficient, resilient and customer-focused. Good understanding of the UK regulatory and code landscape, with MHHS awareness helpful. You will have the oppor

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer servic

Head of Customer Operations – Financial Data Vendor.

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. Stay ahead of regulatory, privacy, and payment

A leading parking solutions company is seeking a Head of Customer Success to lead and manage the performance of the Customer Success function. The ideal candidate will have over 5 years of experience in customer support leadership and will be responsible for driving service delivery, managing teams,

A leading SaaS provider in the UK is searching for a Head of Customer Success to enhance customer retention and drive strategic growth. The role focuses on fostering long-term relationships and adopting a customer-centric culture throughout the organization.

This hybrid role involves managing pilot customers, owning the onboarding process, and building the Customer Success function from the ground up. A dynamic AI company in London is seeking a Lead Customer Success Manager to drive product adoption and retention.

As Head of Finance, you will lead the commercial finance agenda, ensuring robust financial governance across projects and commissioned services. Strong track record of systems and process improvement. Experience within charity and/or non-profit environments.

A leading transportation company in the UK is seeking a Lead Customer Contracts Manager to oversee contract management and ensure customer satisfaction. This role involves cross-functional collaboration to meet customer expectations, offering a competitive salary and comprehensive benefits.

As Head of Customer Experience & Service Delivery, you will shape how millions of customers interact with IG globally — combining digital intelligence with human empathy to set a new benchmark for excellence in financial services. As Head of Customer Experience at IG Group, you will shape the futu

The role involves overseeing a talented team, ensuring efficient onboarding of new clients, and enhancing customer satisfaction through best practices. A leading financial forum in London seeks an experienced individual to manage and scale its client success strategy.

A dynamic technology firm in Greater London is seeking a Head of Customer Success with over 10 years of experience in the field. This role involves developing strategies for customer success, implementing scalable processes, and building strong relationships with key stakeholders. The company promot

A local educational authority in the United Kingdom is looking for an ambitious Head of Year to join their Ofsted Outstanding Academy. In this role, you will lead on pastoral care, behavior, and student outcomes, while fostering a culture of high expectations and support.

You will analyse customer performance, uncover growth opportunities, and lead executive business reviews while partnering closely with Customer Success Managers (CSM's) and Customer Success Engineers (CSE's) - operating as a hands‑on leader who actively supports complex customer engagements when r

Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. Customer Success with 2+ years in leadership, specifically building or transforming functions in a B2B SaaS environment. You will build the Customer Success function fro

B2B SaaS or software, including 6+ years leading customer success, account management, or renewals teams. Lead, coach, and develop a high‑performing team of senior Customer Success Managers and renewal/expansion specialists across EMEA. Proficient with Salesforce (or similar CRM), CPQ, and custome

A leading charity organization in Greater London is seeking a Head of Finance to lead its commercial finance and business partnering function. This position offers a competitive salary and a hybrid working arrangement, providing an opportunity to contribute to meaningful social impact.

The ideal candidate will have over 10 years of experience in solutions engineering or a related field, with a strong understanding of data collaboration and customer engagement. The position offers a competitive salary, comprehensive benefits, and a collaborative culture focused on success. A leadin

A leading education technology provider in the UK seeks a Head of Customer Success to lead client engagement and deliver value to customers. The position offers hybrid working options, competitive salary, and a range of benefits including medical insurance and retirement plan.

Global Head of Customer Experience. Lead resource planning and operational readiness ahead of high‑volume trading periods. CX leader who has already operated ahead of the curve.

A leading analytics firm in Greater London seeks a Director of Customer Success to drive operational excellence and enhance customer engagement in a hybrid work setting. The ideal candidate will have over 10 years of experience in Customer Success, strong leadership capabilities, and a proven track

A leading financial services firm in Greater London seeks a Client Success Director to shape their client success strategy. This role involves leading and mentoring a high-performing team while ensuring the delivery of excellent service to clients. The ideal candidate will have over five years of le

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long-term value realisation of RM’s enterprise solutions across key customer sectors and regions. Voice of the Customer & Innovation Influence: Act as the voice

A workforce management technology company is seeking a strategic leader for Customer Success. This role focuses on bridging the gap between Enterprise clients and self-serve users, driving revenue growth through upselling and proactive customer support. The ideal candidate will implement AI-driven s

Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. Head of Customer Operations – UKI. Define, lead, and execute the regional strategy for technical customer operations across the UK & Ireland, ensuring alig

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners. As well as your office base, you can spend

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Lead a team of CE M

A leading analytics firm in energy is seeking a Director of Customer Success to operationalize excellence and customer engagement. The ideal candidate has over 10 years of experience in Customer Success, with strong leadership skills in SaaS environments. This role requires excellent communication a

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. If you excel at orchestrating complex enterprise implementations, leading customer success strategy, and turning custom

A progressive educational institution in West Yorkshire is looking for a Head of Year to join their motivated team. The position offers a competitive salary and a comprehensive benefits package, including professional development and pension schemes.

A leading technology firm in Greater London seeks a Senior Director - Customer Success to lead their Technical Success team. The role requires at least 10 years of experience in customer success or solutions consulting within enterprise SaaS. You'll drive customer transformation and ensure success b

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Berichtet an: Chief Executive Officer.

A dynamic media company in Greater London seeks an experienced leader for the Client Success role. The ideal candidate has over 5 years of leadership experience in fast-paced environments, along with strong project management and analytical skills. This position offers competitive compensation, grow

A leading financial services provider is seeking a Head of Customer Experience to lead a transformative initiative in how they engage with millions of customers. This senior role requires over 10 years of experience in customer service and operational leadership. Ideal candidates will have a strong

We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. We’re incredibly proud of our achievements and none of it would be possible without the amazing team here.

As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. You're ready to tak

A leading insurance provider in Greater London is looking for an experienced Customer Success Team Leader. This role involves overseeing the Customer Success Team, enhancing client relationships, and ensuring exceptional service delivery. Benefits include competitive salary, 25 days of holiday, and

A data technology company in Greater London seeks a Director of Solutions Engineering to lead the Solutions Engineering team, ensuring customers maximize the value of their platform usage. This role involves providing technical expertise, engaging with clients, and driving solutions to enhance custo

A remote team of Customer Success Managers - coaching, developing, and holding the bar high. Have managed a remote team of Customer Success Managers or similar. You’ll report to the Head of CRM and work closely with our retention leadership to drive subscriber satisfaction and reduce churn.

A global leader in consumer goods seeks an experienced professional to join their Sustainability team. The company offers comprehensive benefits, including mental health support and performance incentives, nurturing a diverse and inclusive environment.

A leading tech company is looking for a Customer Success leader in Greater London to guide and develop their EMEA Customer Success team. The successful candidate will focus on building high-performing teams, enhancing customer retention, and driving long-term value. Flexibility in work arrangements,

This fully remote position offers opportunities for professional growth within a high-performance culture. The role involves driving client success and building effective communication frameworks. Ideal candidates should have 3-5 years of experience in account services, with strong communication and

Join a dynamic organization that values innovation and customer success. A leading financial technology firm is seeking a Head of Account Management for EMEA to lead and inspire sales teams while developing strategies to drive revenue growth. The ideal candidate has over 10 years of experience in te