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This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for 60 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trainedup to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework Giving persuasive business development pitches to convert quotes to sales Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate Working with customers to meet their unique requirements and get the job right first time, every time. What we're looking for You'll need to be self-motivated and confident communicating with a variety of customers at a senior level. You'll be: Proactive and results-driven Flexible towards varied workloads and working hours Able to provide a consistently high level of customer service Ideally experienced within Home Improvements (or similar!) A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you'll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You'll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ

Payroll & HR Systems Manager Location: FE College near York Salary: SP 26–29 Department: People Services Reporting to: Head of People Operations About the Role: We are seeking an experienced and detail-oriented Payroll & HR Systems Manager to join our People Services team at a thriving Further Education college near York. This is a pivotal role responsible for the effective management, delivery, and continuous improvement of payroll and HR information systems, ensuring accuracy, compliance, and excellence in service delivery. You will play a key role in enabling data-driven decision-making across the College, while maintaining the highest standards of confidentiality, compliance, and customer service. Key ResponsibilitiesPayroll Management Lead and manage all payroll processing activities, ensuring accurate and timely monthly payroll delivery. Act as the primary liaison with the managed payroll provider, ensuring data integrity and SLA compliance. Oversee payroll system configuration, upgrades, testing, and integrations. Maintain up-to-date knowledge of payroll legislation, including PAYE, National Insurance, statutory payments, and salary sacrifice schemes. Administer maternity, sick pay, and leave entitlements, ensuring compliance with regulations. Apply correct holiday pay calculations across a range of contract types, including term-time-only and casual staff. Conduct payroll audits, reconciliations, and compliance checks. Implement pay awards, incremental progressions, and contractual changes. Provide expert advice and guidance to staff and managers on payroll matters. Work closely with Finance to support payroll reporting and budget monitoring.Pension Administration Administer pension schemes in partnership with the payroll provider, ensuring compliance with legislative requirements. Manage auto-enrolment processes and pension contributions. Act as the main contact for pension providers and queries, including historical cases. Support audits, data reconciliation, and annual returns. Promote staff understanding of pension schemes through guidance and coordinated sessions.HR Systems & Data Management Oversee HR systems, ensuring optimal functionality and continuous improvement. Support system upgrades, enhancements, and data accuracy initiatives. Provide training and support to improve team capability in system use. Develop and produce reports to inform workforce planning and strategic decision-making.People Services Support Support a range of HR processes, including recruitment, onboarding, CPD, and wellbeing initiatives. Maintain secure and accurate electronic records in line with data protection requirements. Act as a professional and approachable first point of contact for internal and external queries. About YouWe are looking for a knowledgeable and proactive professional with: Proven experience in end-to-end payroll management and HR systems administration. Strong understanding of payroll legislation, pensions, and employment-related payments. Experience managing payroll systems, ideally within an education or public sector environment. Excellent analytical skills and the ability to produce meaningful reports. A high level of accuracy, discretion, and attention to detail. Strong interpersonal and communication skills, with a customer-focused approach. A commitment to continuous professional development and improving systems and processes. Why Join Us? Be part of a supportive and collaborative People Services team. Contribute to meaningful work that supports staff and student success. Access to ongoing professional development opportunities. A strong commitment to wellbeing, inclusion, and work-life balance. Safeguarding & Compliance: This role requires a high level of safeguarding responsibility. The successful candidate will be subject to an enhanced DBS check. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Equality, Diversity & Inclusion. We are committed to creating an inclusive environment where everyone feels valued and respected. We welcome applications from all backgrounds and will make reasonable adjustments where needed. If you are interested in this role, please forward your CV to (url removed) or call (phone number removed)

About Le Creuset: At Le Creuset, every dish begins with a story - and every story begins with people. Since 1925, weve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. Were not just creating cookware; were creating moments that last a lifetime. If youre inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, wed love to welcome you into our story. The Recipe for Success: Role Summary As our Store Manager, youre the head chef of the kitchen, fully owning the performance, culture, and day-to-day operation of the store. You set the standard, lead from the front, and bring together people, product, and process to deliver a consistently outstanding in-store experience. Youll combine strong leadership, commercial awareness, customer service excellence, and operational expertise to ensure the store is always well stocked, beautifully presented, safe, welcoming, and delivering against its goals. From developing your team to driving sales and standards, you balance every ingredient to create success every day. Ingredients: Key Responsibilities Whats on your Daily Menu: These are the everyday ingredients youll be working with: Store Leadership: Taking full ownership of the store, leading by example and setting clear expectations for performance, behaviours, and standards. Team Management & Development: Recruiting, training, motivating, and coaching the team so everyone performs at their best and feels supported to grow. Exceptional Customer Experience: Ensuring every customer receives warm, knowledgeable, high-quality service and that issues are resolved professionally and promptly. Sales & Performance: Driving sales, KPIs, and profitability, monitoring performance closely and taking action to maximise results. Commercial Awareness: Using data, insight, and customer feedback to optimise trading, promotions, and product placement. Product Knowledge: Staying fully up to date on the product range, new launches, and promotions to inspire the team and customers alike. Visual Merchandising & Housekeeping: Ensuring the store is always beautifully presented, clean, organised, and on brand. Stock & Inventory Management: Overseeing stock levels, deliveries, replenishment, and stock accuracy to minimise loss and maximise availability. Payroll & Administration: Ensuring all financial and administrative processes are completed accurately and on time. Compliance & Safety: Maintaining a safe, secure, and fully compliant environment for colleagues and customers. Store Operations: Owning all opening and closing procedures and ensuring smooth day-to-day store operations. Whats on your Seasonal Menu: These duties appear when the business recipe calls for something special: People Planning: Managing rotas, absence, performance conversations, and succession planning. Training & Development: Delivering onboarding, ongoing training, and performance development plans. Emergency & Incident Management: Acting confidently during incidents, alarms, or unforeseen situations. Reporting & Analysis: Preparing and reviewing sales, stock, and performance reports to inform decisions. Continuous Improvement: Identifying opportunities to improve processes, standards, and customer experience. Additional Duties: Taking on reasonable, ad-hoc responsibilities to support the wider business. The Perfect Blend: What Were Looking For Were looking for a confident, passionate leader who brings professionalism, warmth, and commercial drive. Someone who can inspire a team, deliver results, and thrive in a fast-paced retail environment while always keeping the customer at the heart of what they do. Your Flavour Profile (Behaviours & Traits) Customer-Centric: Passionate about delivering memorable customer experiences. Strong Leader: Inspires, motivates, and develops others. Commercial & Sales-Focused: Understands how to drive performance and profitability. Clear Communicator: Confident in giving direction, feedback, and support. Adaptable & Resilient: Stays calm under pressure and responds positively to change. Detail-Focused: Maintains excellent standards across presentation, accuracy, and compliance. Problem Solver: Takes ownership and resolves challenges quickly. Proactive & Accountable: Takes initiative and responsibility for outcomes. Professional & Dependable: Represents the brand with integrity and consistency. Skills & Qualifications - Essential Ingredients Proven experience as a Store Manager or equivalent leadership role in retail (premium retail an advantage). Strong people management and coaching capability. Commercial and operational retail knowledge. Ability to manage multiple priorities in a fast-paced environment. Confident using POS systems and retail software. Passion for cooking or cookware is a bonus. Ability to lift 2529 lbs regularly. Other Requirements Must be 18+ due to key-holding, lone working and opening/closing responsibilities. Flexibility to work retail trading hours, weekends, late nights, and bank holidays as needed. Why Join Our Table? At Le Creuset, you will find your seat at our table, which is as colourful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings colour. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments. Diversity & Inclusion Statement We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential. Organisation: Le Creuset TPBN1_UKTJ

Job title Fire and Security Engineer Function Fire Location Field based Reports to Service Manager (North/South) Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Safety systems maintenance engineer including reactive calls Key tasks Responsible for maintenance as per level 2 and phase 2 reactive calls to sites where customers have called in faulty systems (when senior guy is already on job). Part of the OOH call out rota. To carry enhanced van stock to achieve high 1st fix rate. Responsible for van stock in the same manner as level 1 and 2. Service Delivery Demonstrate an understanding of what service delivery excellence is for your role, ensuring you deliver the basics right every time and are part of a team where service is central to good performance. Managing Risk Awareness of your operational and regulation risks which may impend your operations. Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Conduct any Risk Assessments and Method Statements, compiling reports in line with H&S requirements Liaising with the Head of Compliance to ensure any compliance as part of your role is in line with the framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Good understanding of safety systems Understanding of relevant BS to task Able to fault find and rectify Experience (what you have done) Personal qualities (the way you think and act) Good customer service skills Ability to communicate clearly. Able to use own initiative. Qualifications Asbestos Training FIA Foundation FIA Environmental FIA H&S PAT Testing BFC Extinguishers Part P Electrical FIA Maintenance Unit TPBN1_UKTJ

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A leading provider of critical customer servic

A leading blockchain analytics firm is seeking a Regional Manager of Customer Success to lead a global team in EMEA & APAC. You'll manage Customer Success Managers, ensuring customer retention and satisfaction through strategic oversight and performance metrics. The role offers competitive benefits

Frontify in Greater London is seeking a Head of Customer Support who can lead and develop a global team while evolving the support model into a scalable system using AI and automation. The successful candidate will have over 6 years of experience in SaaS support with at least 3 years in a leadership

A leading educational organization in London seeks a Head of Erasmus+ Customer Experience, Appeals & Complaints to enhance customer experiences and ensure compliance. The position offers a 2-year fixed-term contract with potential for extension.

The position offers competitive benefits including healthcare coverage and flexible time off. This senior leadership role aims at driving customer satisfaction through operational excellence. Applicants should have over 10 years of experience in SaaS or technology support, excellent leadership skill

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. In this senior leadership role, you’ll take end‑to‑end ownership of the Customer Success portfolio, ensuring clie

A leading employee experience platform is seeking a Head of Support to lead their global support function. This role requires significant SaaS support experience, team management, and technical fluency, ensuring high-quality customer support and successful feature launches. Competitive salary, stock

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. Team L

What the successful Head of Customer Success will bring to the team. Head of Customer Success (Salesforce SaaS) - £67,000 - Flexible Location (Remote Available). They are looking for a Head of Customer Success with a focus on Salesforce SaaS clients in the £1m‑£10m ARR range.

A leading programmatic advertising firm is seeking an experienced Head of Client Success in the UK to build strong client relationships and drive the adoption of innovative solutions. The role requires 7+ years in client success, proven leadership skills, and an understanding of the programmatic adv

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Head of Customer En

As Head of Client Success, UK, you will be responsible for building strong client relationships, driving adoption of Adsquare’s solutions, and ensuring exceptional service delivery for our clients in the UK market. Analytical thinker with experience using data and KPIs to drive and measure success

A technology services provider in the United Kingdom seeks a Head of Customer Success to enhance client relationships and drive retention across its customer base. The role involves mentoring a team of Customer Success Managers and developing efficient processes to ensure customer satisfaction. The

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

The ideal candidate must have executive operations experience in regulated environments, strong skills in managing vendor partnerships, and a proven track record of leading customer service excellence. This role involves overseeing customer support, risk operations, and ensuring operational readines

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. If you excel at orchestrating complex enterprise implementations, leading customer success strategy, and turning custom

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

Reporting to the Managing Director, as Head of Customer Care you will be the Customer Champion for your Division and be responsible for the effective delivery of a consistent and positive customer journey, with particular focus on post‑occupational service. Ensure the delivery of training, support

Working closely with Product Marketing, Sales, and Customer Success, you’ll turn customer marketing into a measurable growth engine supporting activation, retention, and expansion while strengthening Dentally’s reputation and customer advocacy as we grow internationally. As Head of Customer Mark

We’re looking for a data driven, customer centric Head of Digital & Customer Loyalty. With strong understanding of digital customer journeys, segmentation, personalization techniques, omni‑channel strategies, and familiarity with A/B testing methodologies. This role is based out of our Restauran

Harken Search is seeking a Head of Customer Care for a 5* PLC housebuilder to lead the national Customer Care function. This role involves ensuring high-quality customer experience, particularly focused on remediation of legacy projects. The successful candidate will have a strong background in cons

The Head of Customer Strategy & Planning plays a critical leadership role within Heathrow’s Commercial Leadership Team, shaping and driving the integrated commercial planning agenda to deliver sustainable revenue growth and strategic outcomes. Sitting on the Customer leadership team, this role pro

We are partnered with a 5* PLC housebuilder to appoint a Head of Customer Care who will lead the national Customer Care function, with a particular focus on the remediation of legacy projects across the Group. The Head Office for this team are in London, but with projects across the UK a lot of the

You will take ownership of the customer experience strategy—using data and insights to define, articulate, and deliver a clear plan that drives both customer satisfaction and commercial performance. A senior manager or head of level candidate ready to step into a director-level role. This is a new

This role will focus on compliance, financial accountability, and improving customer satisfaction within a portfolio of approximately 20,000 homes. Successful candidates will have substantial senior leadership experience in a housing association, with expertise in leasehold management and a proven t

Cubitts KX Limited is looking for a passionate Head of Retail to lead operations across 18 stores in the UK. The role offers a competitive salary of £72,252 and various employee benefits. This permanent full-time role focuses on creating a customer-centric culture while managing store performance a

Accountable for delivery of strategic vision, direction, OKRs and priorities of the software engineering discipline to meet the needs of internal and external customers and colleagues. You'll be setting the vision and strategic priorities for solutions that serve millions of loyal customers and thou

An exciting opportunity has arisen for a Head of Customer Success to lead the customer success function, strengthen client relationships, and drive long-term value and retention across a client base. Lead and mentor a team of Customer Success Managers. Are you a Customer Success professional with le

A fast-growing media company based in London is seeking an experienced leader to oversee client success and operations. This newly formed role focuses on scaling the client success team, fostering collaboration, and implementing best practices to enhance efficiency.

A fast-scaling consumer subscription startup in London is seeking a Customer Support Lead to build and scale their customer support function. This role offers the chance to influence commercial strategies, manage outsourced teams, and leverage AI tooling. The ideal candidate will have strong experie

History of successful deployments recognised as reference accounts. This role owns customer delivery across the entire UK. Establish customer engagement standards across demos, training, go live and support.

Head of Customer Operations – Financial Data Vendor.

A leading HR technology company in Greater London is seeking a dedicated individual to take ownership of client success. This role, reporting directly to the Founder/CEO, includes managing and mentoring a client success team while ensuring efficient delivery to all clients. The ideal candidate will

A leading media company in the UK is seeking a Customer Insight Director to lead insight generation across various departments. The successful candidate will manage research projects, analyze data, and provide actionable recommendations to senior leaders. This position offers a hybrid working model

The role involves managing a high-performing team, setting quality standards, and driving customer success while fostering operational excellence. A mobile-first employee experience platform is seeking a Head of Support to lead its global support function.

A recruitment agency is seeking a Head of Customer Success to lead their strategy and delivery for Salesforce SaaS clients in the UK. This role offers a competitive salary of up to £67,000, flexible working arrangements, and generous holiday allowances. The ideal candidate will have a strong backgr

The Head of Customer Success is accountable for the performance, scalability, and quality of the Customer Success function at YourParkingSpace. Minimum 5 years’ experience leading Customer Success or Customer Support teams operating across multiple locations. Define and evolve the Customer Success

A prominent business in sustainability located in the UK seeks a Head of Service Delivery to lead the customer experience function. The ideal candidate will have a strong leadership background in service delivery, proven experience in optimizing customer journeys, and solid project management skills

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. You will build the Customer Success function from the ground up for a high-growth startup. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability

Recruit, mentor, and lead a high-performing team of Customer Success Managers. Tech-Forward: You have a vision for how AI can handle thousands of users without linear headcount growth. Act as the Voice of the Customer to the Product team to influence the roadmap.

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer-ce

A leading educational technology company in Greater London is seeking a Head of Customer Success to enhance customer outcomes. The ideal candidate has over 5 years in customer success roles, strong analytical abilities, and a proven track record of building high-performing teams. This position suppo

Sunbelt Rentals UK & Ireland is looking for a Head of Customer Success to lead their contact center, focusing on strategic direction, operational execution, and customer journey optimization. The successful candidate will drive performance metrics, foster a high engagement culture, and ensure compli

KFC Corporation is seeking a Head of Digital & Customer Loyalty in Central London. This role involves leading the UK digital strategy, transforming the customer journey, and overseeing CRM initiatives.