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55,000 - 65,000 per annum dependent on experience Risk Manager (Travel) Salary 55,000 to 65,000 per annum, dependent on experience Folkestone Hybrid Sagas Group Risk function exists to support the business in safeguarding our customers, our people, the company and its trusted reputation. We play a critical role in enabling sustainable growth by ensuring risks are well understood, appropriately managed, and aligned to our strategic ambitions. Our Travel Business spans Ocean and River Cruise, as well as Holidays including stays and touring, and as we continue to evolve and grow, we need to expand our second line Risk team. Reporting into the Head of Risk, youll partner closely with this dynamic and customer-focused part of the business. This is a highly visible and impactful role, offering the opportunity to influence decision-making at a senior level, shape risk practices within a complex and regulated environment, and contribute to delivering exceptional experiences for our customers. You will act as a key member of the Group Risk function, embedding a strong risk culture, providing independent challenge, and supporting the Travel business in taking informed, responsible risks in line with its appetite. This is an exciting opportunity for someone who combines strong technical risk expertise with a commercial mindset and a passion for the travel sector. This role requires you to be working from our Folkestone office a minimum of 3 times a week. We have designated office space for colleagues in our Travel business, allowing us to collaborate and share success as a function. There will also be ad hoc travel to our other sites in London, Crawley & Southampton. Role Responsibility As our Risk Manager you will act as a trusted risk business partner and advisor to the Travel business to support them in taking and managing risks responsibly to achieve their strategic objectives in line with their agreed risk appetite. Other accountabilities will include: Working with our Travel Business to ensure that colleagues across all leadership levels understand how we manage risks at Saga, and what is expected of them in respect of risk management. Supporting the annual refresh of the Risk Strategy and plan, and delivery of this for Saga Travel. Using your knowledge of the travel industry to support the business to regularly review their Risk and Control Self Assessments (RCSAs) and ensure internal control testing is undertaken effectively by the business. Oversee the quality of control testing, providing challenge and guidance where appropriate. Supporting the Travel Executive team to oversee and report on the effectiveness of their material controls under the requirements of Provision 29 of the UK Corporate Governance Code. Facilitating the cascade of Group risk appetite statements within Travel, ensuring they are tailored appropriately to enable the achievement of Travels strategic objectives. Monitor the management of risk within the appetites through reporting. Oversight of Travel incidents, providing an independent check and challenge to ensure the root cause is understood and appropriate actions are in place to prevent recurrence. Supporting development and maintenance of risk management policies, procedures, and guidelines to our expectations are clear for Travel, and consistent with the Group. Supporting managements understanding of the risk management system through facilitating training, informal discussion, online tools, policies and guidance documents. Preparing and presenting clear, concise risk reports and opinions to senior management and relevant stakeholders, highlighting key risk exposures, trends and mitigation activities. Ensuring risk reports ultimately provide value to management. Attending and participation in Exec risk committees and other governance fora where risk engagement is required. Providing robust challenge and insights on key projects, key risk exposures, emerging risk, trends, control effectiveness, lessons learnt on material incidents. Supporting the development and delivery of the 2nd Line assurance plan, completing your own risk-based assurance over Travels control environment. Providing appropriately pragmatic and commercial recommendations to manage and mitigate risk. The Ideal Candidate As our Risk Manager for the Travel business, you will bring a strong understanding of both the travel industry and risk management frameworks. Youll be confident in identifying, assessing and documenting risks and controls, undertaking control testing, and delivering clear, insightful risk reporting that supports effective decision-making. Whilst direct experience of risk management is desired, we welcome candidates with significant travel sector experience who can demonstrate strong stakeholder management and business partnering capability, building trusted relationships at all levels. If you have strong influencing, interpersonal and communication skills, and are less experienced in risk we have the capacity to upskill your risk management expertise. Other experience required: Lead International Safety Management (ISM) auditor qualification, or experience working towards this, is desirable, or Strong understanding of maritime regulation and knowledge of Package Travel Regulations (PTRs) is desirable. Qualified risk professional, or equivalent practical experience in a risk management role. Experience of third-party risk management and oversight. Knowledge of risk, compliance and quality assurance within travel or similarly regulated industries. Proven track record of working effectively with senior stakeholders on risk and control frameworks. Ability to operate successfully in a complex, matrixed organisation, balancing multiple priorities. Strong influencing skills, with the confidence to provide independent challenge where required. Excellent interpersonal and communication skills, with the ability to translate risk into meaningful business insight. Sound judgement, with the ability to exercise discretion and make decisions on matters of significance. Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special Package Description At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues. BENEFITS AVAILABLE FOR THIS ROLE: • 25 days holiday + bank holidays, • Option to purchase additional leave - 5 extra days, • Pension scheme matched up to 10%, • Company performance related annual bonus - Up to 5%, • Life assurance policy on joining us, 4 x salary, • Wellbeing programme, • Colleague discounts including family discounts on cruises, holidays and insurance, • Range of reductions and offers from leading retailers, travel groups and entertainment companies, • Enhanced maternity and paternity leave, • Grandparents leave, • Income protection, • Access to Saga Academy, our bespoke learning platform About the Company Over the past 70 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. The Saga brand has become one of the most recognised and trusted brands amongst UK consumers in this demographic, recognised for its high quality products and exceptional standards of service. These include cruises and holidays, insurance, personal finance and the Saga Magazine.At Saga we are committed to treating all employees fairly and to offering equal opportunities in all aspects of employment and advancement. We value diversity not just because it is the right thing to do, but because diverse teams perform better.Fair consideration is given to applications from all applicants, including those with disabilities and those over who are over 50 as we are champions of age inclusivity. We are an official Disability Confident Committed employer and ensure that our recruitment process is inclusive and accessible and we will make reasonable adjustments as required. For more information on our DEI policies please visit our Saga Careers page.Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.Job Reference: saga/TP/56250/3461

As a result of our client expansion plans, and continued ongoing success we are seeking a dynamic Retail Floor Planner to be based in a permanent position at a prestigious Head Office based in Plymouth. About the Role: As a Retail Floor Planner, you will create and communicate exciting and commercial floorplans for existing & new store developments. Using AutoCAD and MS office packages, you will work with a team of floor planners, buyers, analysts, and store teams to produce accurate and timely merchandising plans for our store teams to implement. Knowledge and Skills: * Retail Experience desirable. Would suit those with Management, Merchandising experience or those with a design or trading team background * Methodical, thorough, accurate and numerate. * Able to exercise own initiative. * Excellent PC skills * Software – * AutoCAD – (Preferable) or other design package. The right candidate will be supported with suitable training * Microsoft Office Package – Outlook, Word, Excel, Power-point Person Specification: * Team player * Flexible and able to meet changing business priorities * Drive and enthusiasm * Organised * Customer focused * Numerate and analytical * Logical and thorough approach to work * Attention to details * Decision making skills * Self-motivated * Good communication skills, both written and verbal What...

About The Role Join HomeServe as a Water Supply Pipe Engineer and play a vital role in keeping our customers' homes running smoothly. • Location: Plymouth • Salary: £33,220 - £37,810 (depending on experience) + £1,500 guaranteed bonus in your first year • Hours: You will average 40 hours per week (including evenings, weekends and bank holidays) What you'll be doing As a Water Supply Pipe Engineer, you'll work in customer's homes carrying out repairs and maintenance on water supply systems. Your day-to-day will include: • Diagnosing and repairing leaks on water mains • Laying and replacing pipework • Excavation and reinstatement work where required • Managing jobs independently while delivering excellent customer service • Representing HomeServe in customers' homes with professionalism and care This is a field-based role where no two days are the same, giving you variety and autonomy in your work. What you'll get HomeServe offers a competitive package designed to support you both at work and at home: • Competitive salary + £1,500 guaranteed bonus (year one) • Paid overtime opportunities • Pension scheme with income protection • 33 days holiday (buy/sell options) • Company van & fuel card • All tools, uniform & PPE provided • Access to industry-leading training & ongoing development • Free HomeServe Cover 8 policy • Smart tech salary sacrifice (Ikea/Currys) About You What we're looking for • Experience working on water mains (repairs, installation, leak detection) • Full UK Driving Licence (max 6 penalty points) • Strong customer service skills • Ability to work independently and solve problems on site • A positive, proactive approach to your work Training & support We'll set you up for success from day one with a structured onboarding programme: • Week 1: Classroom-based induction Monday to Friday at our Walsall Head Office • Week 2: On-the-job training alongside an experienced HomeServe WSP Engineer (Where required, we will pay for your accommodation and meal allowance for your induction). Why join HomeServe? At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. We give you the tools, training, and support to do your job well and take pride in helping customers when they need it most. Ready to build a rewarding career with HomeServe? Apply today and take the next step with us. About Us HomeServe has got over 30 years' experience taking care of the nation's homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics, our home experts are ready to get the job done. TPBN1_UKTJ

Location: Plymouth This role is a zero-hour contract, we are looking for someone who can be available across the week. Are you looking to start a career in the Car and Van Rental Industry? Whether you have current or prior experience, this could be the perfect opportunity for you! We offer in-the-job training. In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. This position offers potential commission opportunities for successfully upselling our long-term rentals. At Thrifty Car and Van Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all of our clients. What can we offer you? 20 day holidays plus bank holidays pro-rata Contribution to Group Personal Pension Scheme Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers Sponsored Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Potential to earn bonus payments in addition your basic salary About you Hardworking individual with the ability to work in a team and independently in a fast-paced environment Ability to show great attention to detail Ideally, you will have worked in the service industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check. How will your days look? Your role will involve dealing with customers face to face and on the telephone, completing tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers. You will aspire to go above and beyond to deliver excellent customer service to ensure customer satisfaction. You will get involved with preparing the vehicles for rental and the delivery and collection of vehicles to customers other branches. You will also take part in conducting daily fleet and vehicle checks. About us We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. Such growth has brought increased career opportunities and security for each of our employees. As a family business, our people remain at the heart of everything we do. We offer short- and long-term rentals with a wide range of fleets: economy vehicles to family saloons, estate cars to 4x4s, and an extensive luxury collection, including our elite range and a wide-ranging commercial fleet. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland. Our head office based in Exeter is where our accounts, human resources, insurance, fleet, and car sales departments are. In addition, we operate a central office in High Wycombe where the sales, call centre, and customer service departments are located. It is easy for us to tell you what life is like at Thrifty and why you would love being a part of our team, but we thought you would like to hear for yourself. TPBN1_UKTJ

IT Services Manager • Plymouth, Devon (Remote role with travel to client sites), • c£40,000 per year, • 25 days holiday plus bank holidays, Pension (local government 22%), Life Insurance, etc. The Opportunity: Our client based in the Education sector are looking for an IT Services Manager on a permanent basis. This is a senior operational role, responsible for ensuring consistent, high quality IT support for staff and students across multiple sites. You will manage IT Cluster Leads, the central Service Desk and procurement activity, ensuring smooth business as usual delivery and continuous service improvement. You will also be working closely with the Head of IT and Infrastructure and you will translate strategy into effective operations while maintaining strong relationships with academy and regional leaders. NB: Candidates must be able to pass an enhanced DBS check upon joining the organisation. Role and Responsibilities: • Leading company-wide IT service operations and BAU delivery, • Line managing Service Leads and the central Service Desk, • Owning incident, request, problem and change processes, • Managing IT procurement, assets and supplier relationships, • Acting as the key operational escalation point, • Driving service consistency, standards and continuous improvement, • Own the solution architecture, design and optimisation of operational IT systems including Service Desk tooling and device workflows, • Collaborate with Infrastructure, and Governance Leads to ensure alignment with strategic and compliance requirements., • Maintain architectural documentation, system maps and operational workflows., • Own and oversee day-to-day IT service operations across the business., • Ensure SLA performance, ticket responsiveness and customer satisfaction targets are met., • Manage resourcing and workload distribution across the business based on demand., • Lead operational incident, request, problem and change processes (aligned to ITIL). Applications: Please contact John Noonan here at ISR to learn more about our client working at the heart of the education sector based in Plymouth as an IT Services Manager and how you can become a part of their ongoing success story

Customer Success for what it truly is a strategic driver of growth, retention, and long-term customer value, • Collaborate with global CS leadership to align on programs, frameworks, and best practices, balancing global consistency with local nuance, • Act as the regional voice of the cust

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer servic

Our Consumer Segment Function is growing and we're looking for a Head of Customer Segment to lead one of our priority customer growth segments. Are you a commercial, customer obsessed retail financial services leader with a track record of running products, propositions and customer portfolios at sc

Proficient in IT systems, including MS Office and care management software, for record-keeping and reporting. As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns, and promote poli

Account Director / Head of Client Services. This role doesn't sit on the sidelines of social commerce. Z Media is profitable and growing, but the bigger picture is what we're building around it.

At DCS Group, we’re proud to be one of the UK’s leading distributors, manufacturers, and exporters of Health, Beauty, and Household products. Strong commercial acumen with a track record of delivering customer growth. Own and manage key national customer accounts, delivering agreed sales and pro

You’ll work with a range of clients including Oxford Street Development Corporation, Horniman Museum & Gardens, Visit Jersey, Adlington (New Town), City of London, Vauxhall, and developers Criterion Capital and Third. Strategic understanding of brand and a love of the creation process. Organised,

Access to 30+ years of best-in-class training via our EIMS University platform. Fast-tracked career progression: 95% of our leadership team started in roles just like this!. Your mission is to own customer renewals, strengthen relationships, and unlock new opportunities through strategic upselling a

Maintain accurate records of customer interactions and territory performance. Demonstrated success in a hospital sales role, with a proactive and professional approach. This role offers the opportunity to make a meaningful impact by supporting healthcare professionals and improving patient outcomes

We’re currently supporting a number of premium, challenger, and globally recognised drinks businesses who need immediate interim support across their Grocery & Retail accounts. Take ownership of key Grocery & Retail accounts (predominately Tesco and Asda). Stabilise and grow existing accounts duri

Backed by industry-leading innovation, a cult following, and a deep commitment to the professional salon industry, OPI offers an exciting and dynamic career opportunity. Stay ahead of salon trends, competitor activity, and client feedback to bring fresh thinking and recommendations to the business.

With decades of experience and extensive knowledge of the plastics industry, they support customers all the way from material specification to final application approval, becoming an integral part of the value chain. Own, manage and grow a portfolio of accounts, acting as the primary point of contac

Effective communicator and collaborator across teams, stakeholders, and customer functions. Willingness to travel regularly to customer meetings across the UK. Ownership of strategically important UK retail partners — with John Lewis as the lead account.

Bamburgh Castle is one of England’s most iconic coastal fortresses and a privately owned family estate welcoming around a quarter of a million visitors each year. Please do not contact the venue directly, as Nigel Wright is the exclusive point of contact for this recruitment process and as such, a

Home based role covering the English foodservice market, with regular customer visits and monthly travel to head office in Ireland. With over 10 years of trading in the UK and established relationships across key wholesalers and distributors, the foundations are firmly in place for the next phase of

Understanding of the pharmacy market and profession (desirable). Identify and develop internal and external talent to create a strong succession pipeline. Ensure clear communication of roles, priorities and expectations.

Our client is a market-leading provider of advanced software solutions tailored to the construction and built environment sectors. They provide innovative software solutions that power some of the UK’s leading utility providers. They are now looking for a Senior Account Manager to take ownership o

As an Account Manager, you'll play a pivotal role in driving client success and spearheading impactful b2b (fleet) campaigns that help shape the future of automotive marketing. Proven track record of successfully managing accounts and delivering results-driven marketing campaigns. Oversee the delive

This is a hands-on, customer-facing role focused on managing and developing key strategic accounts, as well as identifying new business opportunities within industrial and high-reliability markets. You will play a key role in strengthening long-term customer relationships, increasing market share, a

The role offers a strong mix of:. Northampton (Hybrid - 1 day per week month in the office). I’m currently partnering with a high-growth cybersecurity organisation operating at the cutting edge of secure data transfer and mission-critical infrastructure within the Defence sector.

You will also drive new product uptake through whitespace analysis, working closely with the customer success and Customer care teams to understand key customer challenges and opportunities and develop key win strategies that differentiate our Client’s commercial offering. Based in London, PMA Sal

Deliver the commercial aims of the business whilst balancing the needs of our customers and partners. Work cross functionally within the company to communicate with all stakeholders in customers' success. Manage all reporting about the health of customers' accounts.

As an Account Manager, you’ll be the friendly expert for a group of customers — supporting them, guiding them through environmental compliance, and helping them make positive change with confidence. Stay organised and plan ahead to meet deadlines smoothly. Customer-focused and approachable.

Excellent partnership with local KAM, ML and key Head Office colleagues to ensure good teamwork and support of the customer base, leading to optimum business achievement. With so many ways to support patients and healthcare professionals, we offer a range of exciting career opportunities to suit you

If you thrive in high‑impact environments, love building something new and want to be part of a launch that genuinely changes patient care, this role puts you at the centre of it. Collaborate cross‑functionally to deliver a seamless customer experience. Strong understanding of NHS decision‑mak

Airline industry experience: 5+ years of experience working with airline customers in a customer‑facing role (Customer Success, Account Management, Operations, Consulting, or similar), with a solid understanding of airline business processes, stakeholder structures, and commercial priorities. Deve

Tanner Pharma offers its biopharmaceutical partners a portfolio of four distinct service offerings that span the product lifecycle from clinical development to commercialization. With its global headquarters in Charlotte, North Carolina and offices in the United Kingdom, Switzerland and Ireland, Tan

As a Desk-Based Account Manager, you will manage and grow a portfolio of existing customers. Maintain accurate records of customer interactions, renewals, and pipeline forecasts. Hiring #AccountManagement #Telecoms #ITJobs #NorthamptonJobs #JobOpportunity #B2B #CustomerSuccess.

Coordinate with Back Office to ensure availability and timely delivery of tracker solution, and to advise customers of delivery status. From research and development to sales and marketing to manufacturing, Trina Solar Trackers looks for people who thrive in exciting, challenging and dynamic work en

In this role, you will be responsible for driving profitable national sales growth through the development of new business, the expansion of existing customer relationships, and the execution of aligned sales and marketing strategies The role plays a key part in revenue growth, market reach, and lon

Visit end customers and companies, establish, maintain and update customer files in database system. Italy, Germany, India, Brazil and Belarus as well as more than 50 resident offices around the world. Have the sense of responsibility and good communication skills.

Are you an experienced Account Manager with a strong understanding of the insurance market? Our client, a recognised leader in financial data management, is looking for a collaborative and commercially minded professional to drive growth across key insurance accounts in the UK. With expansion into t

The Account Manager acts as the primary point of contact for customers, ensuring their needs are understood and translated into effective solutions. Manage day-to-day customer interactions, ensuring clear communication and timely resolution of issues. Customer-facing role within rail or rolling stoc

You will support the implementation of projects which support the sale of Aquaflush which meets the needs of healthcare professionals and their patients, into the competitive primary and secondary care market. We also offer a portfolio of bandages and garments for the treatment of wounds and chronic

Our commissioners are busy public health professionals; your job is to make sure they get value out of the app and are always up to date on progress and on what’s next. Own a portfolio of NHS and local authority accounts within your territory, acting as the primary point of contact. Understanding

With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. The role has come around as a result of multiple new partnerships and a huge influx of business to be managed. Known for their well-stru

Your role will involve co-ordinating client services teams in the HQ office Up North and the second office Down South, so there will be monthly travel required to collaborate between both client services teams in both offices. A core part of your role will be to align both teams, sharing & distribut

Proven, successful track record and experience of selling to and managing a range and breadth of Foodservice customers within the UK. Establish and maintain professional relationships with existing and non trading customers. Proven success with selling NPD / product and range launches to customers.

With vast knowledge of this complex channel, FusionFSM offers an unrivalled one-stop-shop proposition – Account Management, driving sales, insights and developing strategies. Experienced Foodservice sales professional with a thorough knowledge of the UK Foodservice market. Highly proactive and the

SEO Account Manager – Digital Agency (Hybrid/remote).NO SPONSORSHIP IS PROVIDED FOR THIS ROLE*.We’re excited to be partnering with a.This is a fantastic opportunity for someone from an.SEO campaigns that drive real, measurable results.It’s a hands-on role with real ownership, ideal for someone

Studies have shown that some groups of people are less likely to apply to a role unless they meet 100% of the job requirements. Our teams of passionate and agile engineers work on cutting-edge projects that shape the future of technology and sustainability. Social – Breakfast Tuesdays, Thirsty Thu

Are you driven to build enablement frameworks that translate into real partner success? If you enjoy working across global teams and influencing the quality and consistency of delivery worldwide, this role puts you at the heart of shaping Sapiens’ channel excellence. B2B SaaS or enterprise softwar