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Software Engineer (AWS, Python, C#/C++, CFD/FEA)Oxford - 3-4 days per week in office.£45000 - £68000 + Package.- Must have a Computing/STEM Degree (2:1 or higher).- Can work in their Oxford head office 3-4 days week.- Must have experience with AWS / Distributed Computing and Applied/Mechanical EngineeringYour new companyYou'll be joining a cutting-edge engineering and technology organisation that has grown rapidly in the UK, now pushing into global markets. Formed by world leading experts in science/software the business is redefining how high performance components/instruments are designed.This role would essentially suit someone with a passion for Mechanical Engineering/Physical Modelling with commercial Software Development experience - you must have written production grade code in C#, C++ or Python for application development (not web apps or embedded) and an interest in pushing Machine Learning over time.Crucially we are looking for experience with AWS Cloud / Distributed Computing to be considered. Your new roleIn this role you'll be tackling engineering challenges that most organisations simply can't touch and building proprietary software that makes a difference in the world. You will thrive in an environment where new challenges appear daily and innovation is the expectation.Your role will involve developing core modules within the Engineering design platform, and integrating modules into a cloud compute environment for a team that runs Agile. You'll wrap commercial simulation tools, integrate everything into automated workflows and help streamline complex engineering processes through high quality automation. The right person will be motivated and hungry to solve first-of-their-kind challenges.With the rapid expansion and new investment into the company it's an exciting time to be joining with solid progression opportunities. You're also safe in the knowledge the future is bright as their customer list boasts some of the worlds leading tech, automotive, aerospace and engineering brands.What you'll need to succeedWe're looking for candidates with a Bachelors, Masters or PhD Degree in a STEM or Computing discipline - ideally from a Russell Group University.We need 2-8 years proficiency working in a commercial Software Engineering role/team using either C#, C++ or Python. Ideally you'll have worked with Vue/Django, JavaScript/Typescript.You should have Distributed Computing experience, ideally in an AWS environment and working with Cloud Architecture to apply for this role. this will be supported by a mix of Kubernetes cluster experience, PostgreSQL and Linux platform background.You'll have a strong knowledge of software design patterns and modern engineering principles and clear communication/interpersonal skills are a must for working closely with internal teams. Experience to help guide the team and confidently push back when needed is essential.Experience in a Mechanical Engineering environment will stand out with some exposure to Computional Fluid Dynamics (CFD) or Finite Element Analysis (FEA). What you'll get in returnThe company offers 25 days' holiday plus bank holidays, flexible working hours, a pension with a 9% employer contribution, private healthcare covering dental & health screening. There are company share options and a huge collection of local discount schemes including gym membership and there is parking on site.What you need to do nowTo find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director on .At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Software Engineer (C# .Net & Applied Engineering)Oxford, 3-5 days per week in office.£45000 - £70000 + Package.- Must have a Computing/STEM Degree (2:1 or higher).- Can work in their Oxford head office minimum 3 days a week.Your new companyYou'll be joining a cutting-edge engineering and technology organisation that has grown rapidly in the UK, now pushing into global markets. Formed by world leading experts in science/software the business is redefining how high performance components are designedYou'll be based from their head office in Oxford 3-5 days a week, joining their R&D function and will require your own vehicle. This role requires 2+ years commercial C# .Net experience and experience through academia or commercial work on Applied Engineering / Scientific Software Development Projects (non-negotiable).Your new roleThis role sits in the core Development team and would suit a Software Engineer with a passion for Science/Applied Engineering with commercial Full Stack experience. You'll participate in the full development lifecycle from user story generation to user acceptance testing, speaking to the users continuously and assuming the role of expert problem solver.The right person will be motivated and hungry to solve first-of-their-kind challenges building proprietary software that makes a difference in the world. You will design, develop and maintain innovative tools spanning data management, traceability, visualisation, predictive modelling, material and component design, and production quality assurance. You'll work closely with process engineers, technicians and material scientists to deliver high quality, intelligent solutions that support cutting edge manufacturing and materials development.With the rapid expansion and new investment into the company it's an exciting time to be joining with solid progression opportunities. You're also safe in the knowledge the future is bright as their customer list boasts some of the worlds leading tech and engineering brands.What you'll need to succeedWe're looking for candidates with a strong degree in a STEM or Computing discipline - ideally from a Russell Group University.We need 2-8 years working in a commercial Software Engineering role using C# .Net. Ideally you'll have full stack experience with Blazor or JavaScript/TypeScript.We are looking for robust OOP programming skills, software design patterns/best practices and practical experience applying TDD. Experience with Cloud services (AWS or Azure), Machine Learning, CI/CD and IAC using Terraform would be standout.We are looking for a connection with the Scientific / Applied / Mechanical Engineering Field either from academia or commercial projects. Clear communication/interpersonal skills are a must for working closely with internal teams.What you'll get in returnThe company offers 25 days' holiday plus bank holidays, flexible working hours, a pension with a 9% employer contribution, private healthcare covering dental & health screening. There are company share options and a huge collection of local discount schemes including gym membership and there is parking on site. What you need to do nowTo find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director on .At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Experience Manager (Job share) We’re looking for a dynamic, innovative, and inspirational team leader with experience of working in a commercial environment and a proven ability to exceed targets while delivering exemplary customer service. This is a revenue and customer experience focused hospitality role requiring a positive, motivational approach and a strong retail mindset. The postholder will play a key operational role in the development of our growth plan as we continue to expand the activities and initiatives delivered for our audiences. This is a 15 month, fixed term, job-share role, working 2.5 days a week. The postholder will always work Mondays and Tuesdays, with one additional flexible day each week to meet business needs; one of the three days will be worked as a half day. The role includes duty managing 1–2 shows per week and is shared with another Customer Experience Manager. There is also the opportunity to undertake additional casual hours as a Duty Manager or Supervisor. Leading the Customer Experience team, you will maximise revenue, use data to inform and deliver future retail-focused plans, and motivate team members to consistently meet and exceed targets. The role is responsible not only for the welcome of our audiences, but also for ensuring exceptional care is provided to casts and visiting companies backstage, creating a true home-from-home experience. You will report to the Theatre Manager and work collaboratively alongside another Customer Experience Manager, jointly line managing the Deputy Customer Experience Manager and Assistant Customer Experience Manager, as well as overseeing the wider Customer Experience Team, including Duty Managers, Supervisors, and Team Members. You will collaborate closely with colleagues across the organisation, including ATG Head Office teams such as The Hospitality Team, contributing actively to the wider success of the venue. This post includes a mix of day, evening, and weekend working. Primarily, you are a strong retail-focused professional with excellent people and organisational skills, who is able to work in an agile, target-driven environment, looking for a fixed-term part time leadership role. Key responsibilities Team Leadership & Management • Line manage members of the Customer Experience Team, supporting their development, performance, and wellbeing, • Manage HR administration for the team, including personnel information and policy training and compliance, • Prioritise internal communications to ensure teams are informed of audience targets and commercial goals, • Lead by example and collaborate with venue teams to achieve shared objectives, • Uphold and actively encourage exceptional service standards across the team, • Support a positive, inclusive workplace culture and staff wellbeing, • Duty manage ticketed and non-ticketed events across the venue, • Act as a venue key holder, supporting secure access as required, • Liaise with visiting companies and hirers to advance shows and events, ensuring all requirements are met, • Ensure excellent hospitality standards for visiting artists, companies, and backstage guests, • Develop strategies to deliver high-quality audience and customer experiences across the venue, • Respond to customer and team feedback and implement improvements where appropriate, • Review and respond to customer feedback channels (e.g. surveys, reviews, direct comments), • Ensure full compliance with Health & Safety, Licensing, and Food Hygiene regulations, • Actively uphold health & safety, legal, and insurance requirements across all activities, • Implement and develop initiatives to maximise revenue and enhance customer experience, • Contribute to FOH budget management, focusing on costs and margins, • Support achievement of KPIs and revenue targets across the team, • Use data and reporting to inform decisions, improve income, control costs, and maintain service standards, • Oversee merchandise operations, including outgoing settlements, stock management, reconciliation, and reporting, • Oversee stock control procedures including audits, stock counts, and storage management, • Ensure high-quality customer experiences across all venue touchpoints, • Ensure backstage and visiting guests receive a consistently high standard of service, • Actively participate in relevant internal meetings and contribute to operational discussions and planning, • Work collaboratively across departments to support venue objectives, • Undertake any other reasonable duties as required by senior management Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our core values by: • Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being., • Playing your part in reducing our environmental impact and finding more sustainable ways of working., • Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work. Your skills, qualities, and experience Essential • Significant Experience in exceeding retail targets in a complex commercial environment, • Strong, demonstrable team leadership and motivational skills, • Evident ability to successfully drive initiatives from concept to outcomes, • Experience of a complex and agile commercial environment, • Understanding of financial management and budget planning, • Experience of health and safety legislation and compliance, • Excellent planning and organisational skills, • Experience in recruitment, HR and performance management, • First Aid qualification, • Food Hygiene qualification (Level ⅔), • Personal Licence Holder, • IOSH qualification ATG Entertainment’s values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation. • THRIVE doing what we love (with passion and dynamism), • CONNECT through every act (with collaboration and kindness), • DARE to do different (with curiosity and courage) You’ll help us uphold a positive culture around meeting our obligations, by having a positive attitude to health and safety, legal and insurance requirements and take care to understand our policies and procedures. We are all expected to participate actively in the life of the company, and opportunities will arise for you to collaborate with others across the business. Everyone at ATG Entertainment is expected to be flexible and adapt as the needs of the business change, taking on new or different responsibilities as the need arises. Our Corporate Social Responsibility pillars Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities: • Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being., • Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working. Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are passionate about the pursuit of true diversity and equality. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves. At ATG entertainment, we provide a stage for everyone. We recognise that we do not have all the answers; but we strive to listen, to learn and to change in order to ensure ATG Entertainment becomes a truly inclusive organisation. We therefore welcome and encourage applications from individuals from the widest possible range of backgrounds and particularly welcome applications from those currently underrepresented in our workforce. We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible. If you’d like to discuss accessibility prior to applying, please email for a confidential discussion. ATG Entertainment is proud to stand at the forefront of the live entertainment industry. Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. New Theatre Oxford is the main commercial theatre in Oxford and has a capacity of nearly 1,800, making it the largest live entertainment venue in the region. Located on George Street, the site has been home to three successive theatre buildings over more than 190 years - each carrying the name “New Theatre”. The first building was constructed in 1836, and was a Music Hall known more commonly as the 'Vic', and then later as the “Theatre Royale”. This building was replaced in 1886 which became the home of the Oxford University Dramatic Society, with a capacity of 1000. This theatre was sadly damaged by a fire in 1892 but was altered and enlarged in 1908 bringing the capacity to 1200. From 1908, the Dorrill family - who had been involved with the theatre since 1886 - took over its management. In 1933, Stanley Dorrill commissioned the current building, with the ambition of creating “the most luxurious and comfortable house of entertainment in England.” It was designed by the Milburn Brothers, who also designed other theatres within the ATGE family, including the Sunderland & Liverpool Empire theatres. The present theatre was opened in February 1934, and is the largest theatre to sit on the site. We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at ___ and ___ Salary: £31,844.96 pro rataClosing Date:

Head of Contacts and Services - Mid Sussex District Council Location: Haywards Heath, West Sussex Salary: 64,200-71,892 pa About the Role: Mid Sussex District Council is seeking a driven and experienced individual to join our team as Head of Contracts and Services. We are looking for an experienced leader who has proven management experience in Environmental Services and Contracts, and a passion and interest in leading high profile public services through change. As Head of Contracts and Services you will be responsible for leading a multi-disciplinary team to effectively manage the Councils a range of large contracts providing key frontline services, including waste, green spaces, leisure and parking services. Your key responsibilities will include: • leading service delivery to ensure goals are achieved in line with financial targets and Service and Corporate Plans., • operational planning, policy implementation and development, and resource management, • commissioning and providing effective specialist operational and strategic advice to the Director and Assistant Director and supporting them to manage Member relationships, • as a member of the leadership family, shaping leadership standards and helping to coach, develop and mentor employees, The ideal candidate will have: • Proven experience in the management of major, high profile environmental services, • Proven experience of procuring and managing large scale contracts., • A clear understanding of and capacity for operational management within a Councils political framework, • A thorough understanding of and success in service re-design to improve efficiency, productivity, performance management and customer service, • A relevant professional qualification or an equivalent level of management experience. Working for Mid Sussex District Council offers a range of benefits, including: • Generous Pension Scheme: Secure your future with our excellent pension plan., • Hybrid Working: Enjoy the flexibility of working both remotely and in the office.

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person’ who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You’re excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK’s leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 50 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you’ll be doing You’ll be quickly trainedup to know the products inside out; you’ll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework Giving persuasive business development pitches to convert quotes to sales Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate Working with customers to meet their unique requirements and get the job right first time, every time. What we’re looking for You’ll need to be self-motivated and confident communicating with a variety of customers at a senior level. You’ll be: Proactive and results-driven Flexible towards varied workloads and working hours Able to provide a consistently high level of customer service Ideally experienced within Home Improvements (or similar!) A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you’ll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You’ll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Company Description Part of the Culina Group, Great Bear is the flexible, agile ambient 3PL alternative. Great Bear is a key player in ambient 3PL with an extensive depot network and some brand new, state of the artfacilities. Great Bear is a successful business with ambitious growth aspirations and an opportunity has arisen fora confidentand enthusiastic Solutions Development Manager, specialising in transport designto join our entrepreneurial and successful team. Job Description Reporting to the Head of Solutions Development, working within the Business Development Team, you will principally be responsible for leading tender responses, analysing customer data and requirements and designing appropriate, commercially competitive, solutions. You will lead a team of Solutions Development Managers. You will need to have a commercial awareness of the UK third party logistics sector gained through an operations background. You will possess excellent analytical and IT skills essential to produce detailed operating cost models. You will be comfortable communicating at board level and presenting proposals to customers. Working hours: Monday to Friday, 40 hour week. This position is flexible on location across the Midlands/North area. Travel will be required at times. Key Duties of a Senior Solutions Development Manager: Communicate directly with customers during all stages of the tender process. Analyse customer requirements including tender documents and data. Assess business development opportunities in the context of Great Bears existing operations and provide executive summaries. Make recommendations regarding the suitability of potential new business. Plan and coordinate project and tender responses. Make recommendations regarding bid scope. Liaise with Regional Operations Directors, operations teams and specialist functions within the business throughout all phases of the tender process. Design warehouse and transport solutions taking into account industry best practice. Including: Warehouse processes; layouts; equipment; IT systems; management and admin structures. Develop and execute appropriate models to determine resources (people, equipment, property, IT, transport etc.) to feed into financial models. Manage quotes for sub-contracting any non-core services which form part of tender scope. Prepare profit and loss budgets in conjunction with finance teams. Provide detailed financial and operational comparisons for alternative solutions highlighting risk. Prepare tender response documentation and presentations. Assist with the development of company marketing materials. Maintain an up to date knowledge of developments in the industry through membership of a professional body (e.g. CILT), attending industry events and training courses. Support the development of other members of the business development team. Support the implementation of new contracts. Manage a team of up to 5-7 people. Monitor and assign projects to reflect project requirements and the skills / experience of team members. Review and evaluate technical and commercial solutions created by team members. Provide coaching for team members. Develop the teams analytical and solutions development capability. Develop the skills of team members through mentoring and training. Qualifications Successful track record working in a logistics solutions design role with commercial accountability. Personable, professional and flexible with the ability to adapt their approach to suit individual customers requirements. Ability to lead a team through the tender process and produce high quality results. Leverage support from other departments e.g. IT, operations, HR, facilities management, to ensure appropriate engagement in solutions design and the tender process. Technically proficient using advanced Microsoft Office Excel functionality (macros; pivot tables; data links; lookups; etc.) with the ability to deal with complex data management. Current and in depth understanding of commercial warehouse and transport rates and profit & loss. Confident communicating with Senior Management, Key Stakeholders and customers up to and including Board Level. A highly confident and proactive individual able to represent the company and customer. Capable of working under pressure to meet critical deadlines and complete objectives. Ability to use industry-recognised simulation and modelling tools is not essential but may be advantageous e.g. CLASS, CAST, Paragon etc. Additional Information As part of our drive to make Great Bear a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave Competitive holiday entitlement of 25 days plus the bank holidays. CompanyBonus We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme. Private Medical Cover This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa. Pension scheme we want colleagues to enjoy a comfortable retirementso we offer agreat contribution of 5% employee and 8% employer. Life Assurance - 4x your annual salary. Company car or car allowance - business need Wellness Via our Employee Assistance Programme,we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses. Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! TPBN1_UKTJ

We are looking for a hands-on people leader, and are genuinely open in terms of your background! We have been supplying complete systems and component parts to dealers and installers across the UK for over 3 decades. Based in the home counties, you will thrive on developing relationships with customers but also improving and mentoring your staff. BASIC SALARY: £80,000 - £100,000 BENEFITS: · Bonus · Car or Car Allowance · Pension · Private Healthcare including Dental and Optical · Life assurance · 25 days holiday LOCATION: An office-based leadership role. With occasional international travel, you could be based anywhere within 75 minutes of our office in Berkshire. As the head of the UK business, you will report directly to the Group. You will be taking on a stable, profitable business with established team members and plenty of industry experience. You'll be heavily involved in the next phase of growth in a mature UK market and will have the benefit of a strong handover from the current General Manager. JOB DESCRIPTION: General Manager As our General Manager, you will lead and develop the UK team to achieve realistic revenue and profit targets set by the wider group. This will also be a business generation and customer facing role, so you will want to keep that customer engagement and enjoy the sales cycle. You will have the autonomy to set sales objectives and strategies and help motivate the sales team how you see fit. In addition to this you will: · Oversee all leadership elements for the business (Full P&L circa £10m t/o) including, Coaching & Motivating. · Working with and developing the team of direct reports as well as overseeing the development of all indirect reports. There is a good mix of experience levels and longevity in our business, however, they do need challenging, mentoring, and supporting. · Carry out regular market analysis to ensure we are aware of our competition and economic indicators that may impact our business. · Help us drive into new market focus areas and ensure we maximise growth opportunities. · Demonstrate operational excellence manage inventory, logistics and assembly teams PERSON SPECIFICATION: General Manager Ultimately, as our General Manager, you'll be a commercially minded business leader (lead-by-example), someone who can clearly demonstrate how you have developed and grown sales in an SME environment, but also how you have influenced and progressed individuals. You will be an expert in client management and in using your position to network senior industry professionals to generate new business. You will ideally have: · Have varied industry exposure with a keen focus on a technical product/service/solution. The person is more important than the experience so the aptitude and interest to learn will trump the industry specificity. · You'll have the gravitas and presence to drive a sales strategy where you are the face of the business. · Experience managing a multi-million-pound P&L · Genuine enthusiasm for the SME environment, this is a role that requires a hands-on candidate who enjoys the "many hats" elements of SME business. THE GROUP: As part of an international group, we are active in a variety of industry and have more than 50 entities across 15 countries. We operate globally but are locally anchored. Each company has its own identity but is part of that bigger picture. We owe our success to a heightened level of cooperation with our customers, our search for sustainable solutions and continuous improvement and the recruitment of talented employees. We value talent, clear communication, an open culture and above all authenticity: that is what makes us an attractive employer and partner. All applicants will be required to sign an NDA prior to progressing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MT18464, Wallace Hind Selection

We’re on a journey of constant improvement. You’ll bridge the gap between technical excellence and a premium, high-speed customer experience. Embedding board-level vision to ensure every client interaction is consistent, professional, and high-impact.

Extensive leadership experience in Customer Experience, Customer Success, or Contact Centre operations. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer servic

Soldo Italy is seeking a Digital Customer Community & Education Manager to enhance their B2B digital customer engagement strategy. This role will involve creating and managing customer communities, delivering education programs, and collaborating with various product and marketing teams. The positio

As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Head of Customer Engineering (CE), you

You will be the main point of contact for a defined set of customers with responsibility for ensuring that those customers have a seamless journey from onboarding through to delivery, renewal and expansion. The Customer Success Manager plays a pivotal role in delivering a consistent, high-quality cu

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. Ideal candidates will have senior experience in Customer Success or Account Management within SaaS or ERP environments, emphasizing commercial acumen and the ability

Commusoft is seeking a Head of Client Success to enhance the client journey from onboarding to long-term growth. The position offers a competitive salary of £74,000, benefits including gym contributions, and a hybrid work model with a minimum office presence of 8 days per month. This role involves

We are supporting a private equity-backed, multi-site consumer services group with a national footprint to appoint a Head of Customer Insights. The position sits at the heart of the commercial function, partnering closely with Operations, Marketing, and Finance to drive customer lifetime value and n

The Chartered Institute of Export & International Trade is looking for a Customer Success Manager to enhance the experience of its business customers. Suitable candidates should have strong customer success experience, excellent organisational skills, and CRM proficiency. You will ensure outstanding

A healthcare technology firm is seeking a Customer Success Lead who will oversee the onboarding and implementation of their platform in hospitals. The ideal candidate has extensive experience in customer success, preferably in a SaaS environment, and enjoys working closely with healthcare teams. The

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. If you’

The role offers a competitive salary of £72,252 and various employee benefits. Cubitts KX Limited is looking for a passionate Head of Retail to lead operations across 18 stores in the UK. This permanent full-time role focuses on creating a customer-centric culture while managing store performance a

As our first Head of Customer Success, you'll own that experience end-to-end: leading and growing the CSM team with the primary goal of evolving our Success function to be truly world class. Instead, it's a rare opportunity to take the strong foundations of great people, real customer relationships,

Reporting to the Operations Director, the new role of Head of Customer Experience will be a key member of our Operations Directorate and Leadership Team. You will bring a successful track record of managing customer experience services (including a customer contact centre) in social housing or a reg

Neve Jewels Group is seeking an IT leader to drive transformational change across its tech initiatives.You will manage diverse technology teams, ensuring alignment with business strategies and fostering high performance.Responsibilities include overseeing change delivery, developing governance frame

The Head of University Success is the person who builds and leads that function. A track record of building or significantly developing a CS team — hiring, coaching, and raising the standard of practice. You bring a capability, a network, or a way of leading a CS function that raises the bar for w

We’re looking for a hands‑on, technically qualified electrician to take ownership of customer experience, installation quality, and health & safety standards across a growing renewable energy group. You’ll act as the central owner of three core areas: customer care, quality control, and health

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context.

Proven experience operating at VP / Head of Customer level, with a strong track record of transforming, scaling and evolving Customer Success functions. Commercially focused, with a clear understanding of how Customer Success drives retention, expansion, and revenue outcomes. As Fractional VP of Cus

Reporting to the Global Head of Business, you will lead and scale Partner Success at Polygon Labs, owning relationships with some of the most strategic customers in the ecosystem. If you are excited about shaping how leading institutions interact with blockchain infrastructure and driving measurable

Reporting to the Operations Director, the new role of Head of Customer Experience will be a key member of our Operations Directorate and Leadership Team. You will bring a successful track record of managing customer experience services (including a customer contact centre) in social housing or a reg

Five Guys is seeking a Head of Customer Experience in Greater London to oversee customer support and feedback. This role involves leading customer service across various platforms, responding empathetically to customer inquiries, and transforming insights into actionable improvements. The position o

HEXAGON is seeking a Head of Customer Experience to lead the development of their Complaints and Customer Services. This hybrid role based in South East London requires a professional with a successful track record in managing customer experience services within social housing. HEXAGON offers a supp

The ideal candidate will have over 10 years of experience in Customer Success leadership within healthtech or B2B SaaS environment, along with a strong track record of driving commercial success and team performance. Jack & Jill is looking for a Head of Customer Success to lead the post-sales journe

We are seeking an exceptional Head of Customer Experience to join our senior leadership team, reporting to the Director of Communities & Customer Service. You will lead the organisation’s customer function across Contact Centre operations, customer engagement and complaints, feedback and insight,

A cutting-edge workforce management firm is seeking a strategic Customer Success Leader to enhance engagement with enterprise clients and self-serve users.

A data technology company in Greater London seeks a Director of Solutions Engineering to lead the Solutions Engineering team, ensuring customers maximize the value of their platform usage. This role involves providing technical expertise, engaging with clients, and driving solutions to enhance custo

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. You will build the Customer Success function from the ground up for a high-growth startup. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability

The position offers a hybrid working model and an array of comprehensive benefits including leave options and salary packaging. Whiddon is seeking an experienced Sales and Customer Service Manager to lead admissions and sales functions. This role is crucial for driving occupancy and exceptional cust

As our Head of Global Customer Service, you’ll be part of the Customer Service team working closely with brilliant people across the business. Service Expertise & Innovation: Deep knowledge of global customer service operations, policy and framework design, with strong capability in technology, au

The ideal candidate will have over 10 years of experience in solutions engineering or a related field, with a strong understanding of data collaboration and customer engagement. The position offers a competitive salary, comprehensive benefits, and a collaborative culture focused on success. This rol

A leading property development company in Greater London is seeking a Head of Customer Care to manage the customer service experience post-purchase. You will be responsible for ensuring customer satisfaction, leading a motivated team, and upholding service standards. The role offers competitive bene

The successful candidate will be responsible for defining standards in customer care and health & safety, as well as overseeing post-install quality checks. The Green Recruitment Company is seeking a hands-on electrician in Greater London to ensure high standards in customer experience and quality c

Experience leading support across both B2C and B2B customer segments, with an understanding of the distinct needs of each. As Head of Support, you will own the full customer experience function end‑to‑end: from frontline 24/7 operations across B2C and B2B segments, through to our premium VIP str

MTVH is looking for a Director of Leaseholder Services to provide strategic leadership for its leasehold and shared ownership services across a portfolio of 20,000 homes. The role demands substantial experience in leasehold management, a strong understanding of governance, and the ability to drive s

Proven strategic leadership experience within a customer solutions, sales, commercial or energy services environment, including accountability for P&L performance and evidence of delivering profitable growth. Senior customer engagement – Lead strategic customer engagement and major negotiations, r

The role requires at least weekly attendance at an office in York or London, with a starting salary of around £88,880, and opportunities for further progression based on performance. A UK higher education organization seeks a Director of Teaching Excellence and Student Success to lead teaching exce

Our client is seeking a strategic and hands‑on Head of Customer Support to architect, build, and scale a world‑class support function. Implementation of automated systems and AI tools that minimize headcount growth while exceeding SLAs. You deeply understand the high‑stakes expectations of B2B

Lead, coach, and develop Team Leaders and Customer Success Executives to deliver against service and growth goals. Customer satisfaction (CSAT, NPS). What can we offer you in return?.

The Head of Customer Strategy & Planning plays a critical leadership role within Heathrow’s Commercial Leadership Team, shaping and driving the integrated commercial planning agenda to deliver sustainable revenue growth and strategic outcomes. Sitting on the Customer leadership team, this role pro