Head of customer success jobs in LoughtonCreate job alerts

Join us as we open futures and unlock potential About the role King’s Digital is seeking a dynamic and visionary Head of Student Success to lead our dedicated coaching and advising team, supporting a global community of online master’s students. Head of Student Success - Strand, London, WC2R 2

As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics – Financial Service

What you’ll do as the Head of Customer Operations:. Nobul is excited to be partnering with an award-winning SaaS company, which is currently recruiting for a Head of Customer Operations to join their team. About the Head of Customer Operations role:.

As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post-purchase care. This is an exciting opportunity to shape the future of customer service for a luxury Skin & Beauty brand at a pivotal time of growth. Head of Customer Service & Concierge – Luxu

Head of Customer Supply – Shape the Future of a Purpose-Led Heritage Brand. Lead warehouse operations, order management, 3PL partnerships, and customer care, with a growing team of 3–4 direct reports. Strong commercial acumen, with a track record of turning customer and channel insights into act

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. Key Skills and Experience Required for the position of Head of Customer Supply Chain:. Key R

We are seeking a strategic and commercially minded customer experience professional to lead and evolve the digital service proposition for one of London’s most iconic retail destinations. As Customer Success Lead / Manager, you will play a key part in shaping how the brand’s online service refle

We're excited to share we have a great opportunity for a Head of Business Development and Customer Experience to join the NHS Supply Chain Food team, reporting directly to the Business Director. Job Title: Head of Business Development and Customer Experience. It's your chance to join an organisation

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Make succession plans so that colleagues are proactively readied for their next career opportunities, and so that plans are in place for s

Head of Content & Customer Advocacy. Head of Content & Customer Advocacy (ARIS). Take ownership of the customer contact program to engage our three targets persona segments: C-level, Line of Business owners and users.

As Head of Customer Success & Key Accounts, you will play a central role in this transformation, leading a talented team, redefining client relationships, and ensuring customer outcomes are at the heart of everything we do. You will be a confident and strategic leader with a proven track record of d

As Head of Existing Customer Analytics, you will lead a small but high-impact team responsible for delivering data-driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics - Financial Services.

Provide strategic and operational leadership for the council's “front door”, a busy operational multi-channel multi-site service across phone, face to face, social media and any other channels required, and its continuous improvement and transformation towards a more preventative, holistic, righ

Lead, mentor, and inspire a team of 11 dedicated professionals, fostering a culture of accountability, continuous improvement, and client-first problem solving. We encourage you to apply immediately to be considered for the Head of Customer Operations role. Nobul is excited to be partnering with an

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

A key aspect is cross-functional collaboration with the Head of CS, Head of CSMs, Head of Global Services, and Global Head of Support to create a seamless customer experience and improve business outcomes. The Head of Customer Success Operations is responsible for driving efficiency, scalability, an

Forge strong collaborative relationships with heads of service across the council so that customer demand for services and customer journeys are designed and managed in partnership with agreed SLAs that set out responsibilities on both sides. Advise and assure the Director, Corporate Director, CLT a

You will liaise with the Head of Sales, Service, and Operations to drive operational improvements in the Customer Service merchant communication funnel. You will work with key stakeholders, including the VP of Product, where you will represent our merchant perspective, and with the Head of Regulator

You'll lead the adoption of Adobe Campaign and CDP in the Retention and Customer Journey Team, coaching the team on developing data-led strategies to inspire support from our customers to power lifesaving research, taking them on a cross-channel journey to drive greater engagement with our cause and

As such, they require a Head of Customer Experience who will oversee the delivery of seamless, efficient, and high-quality client services. Lead and mentor a team of service delivery managers, technicians, quality managers, and customer support specialists. Strong communication and interpersonal ski

With tens of thousands of customers, we have featured on the BBC, GQ and The Telegraph, and have been heralded as one of the most successful ever investments on Dragon’s Den!. Sales & Marketing is a core driver for moving our business forwards, and is responsible for a range of requirements across

We are seeking a driven, commercially minded Head of Content to lead the production of high-level conferences within the insurance industry. Referrals increase your chances of interviewing at Springboard Success by 2x. As Head of Content, you will be responsible for end-to-end content development ��

Sign in to set job alerts for “Head of Customer Success” roles. Head of Customer Advisory - Dynamics 365. Experience leading customer success in a B2B SaaS company.

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. A track record of successfully leading and scaling similar functions, including but

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

As our Head of Customer Experience, you ll help make sure we are meeting the needs of our tenants in Gloucestershire and the surrounding areas. Working closely with the Assistant Director of Customer Experience and inspiring your team to deliver high-performing services, you ll take the lead on cust

As Head of Customer Success & Key Accounts, you will play a central role in this transformation, leading a talented team, redefining client relationships, and ensuring customer outcomes are at the heart of everything we do. Head of Customer Success and Key Accounts. Head of Customer Success and Key

Head of Customer Strategy and Promotions, New Verticals, Marketing at Deliveroo. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your

As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post‑purchase care. Head of Customer Service & Concierge – Luxury Skin & Wellness Brand. This is an exciting opportunity to shape the future of customer service for a luxury Skin & Beauty brand a

The Head of Transformation Partnering Customer and Marketing will oversee initiatives within the Customer and Marketing portfolio, ensuring that change is delivered effectively and programme outcomes are successfully achieved. Aviva is looking for a Head of Transformation Partnering (Customer and Ma

Occasional weekend work where you may be required to travel to events* Occasional outside of event travel, there will be a requirement to travel for meetings as part of the roleWith over 125 years of experience, WME enables artists, athletes and brands to grow their businesses, leverage the full pot

Forge strong collaborative relationships with heads of service across the council so that customer demand and journeys are designed and managed in partnership with agreed SLAs. Lead the design and change management of a new operating model and brand for Customer Services. Experience of running a lar

Sales & Marketing is a core driver for moving our business forwards, and is responsible for a range of requirements across the business improving our brand, forming new incentives, expanding and refining our offering, designing content, producing magazines, running adverts, acquiring new customers a

Lead the adoption of Adobe Campaign and CDP in the Retention and Customer Journey Team, coaching the team on developing data-led strategies to inspire support from customers and power lifesaving research. We’re recruiting an interim Head of Retention Marketing and Customer Journeys on a 12-month f

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. A track record of successfully leading and scaling similar functions, including but

As the Head of Customer Success & Support, you will be responsible for building, scaling, and leading our Customer Success Managers team and Service Desk team. Valsoft is looking for a Head of Customer Success & Support to join our growing global team in the UK. Valsoft Corporation is a portfolio of

As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics – Financial Ser

Strong understanding of the drivers of profitability and how to deliver efficiently across programmes whilst adhering to client budget, needs and sold scope. Managing the resourcing of Client Success specialists effectively, working closely with the Client Service team lead and Insight/ CXPS lead. T

With tens of thousands of customers, we have featured on the BBC, GQ and The Telegraph, and have been heralded as one of the most successful ever investments on Dragon’s Den!. Sales & Marketing is a core driver for moving our business forwards, and is responsible for a range of requirements across

The Head of Delivery is the heartbeat of our product-to-learner value chain. As such, you will work closely with the leads in Product Development (learning designers and product developers); Product Operations (project managers, QA, media and Technologists) but your direct remit of responsibility wi

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. A track record of successfully leading and scaling similar functions, including but

Nobul is partnering with an award-winning SaaS company to recruit a Head of Customer Operations. As a senior leader reporting to the CEO, you will oversee two business-critical functions: Customer Onboarding and Customer Support. Lead, mentor, and inspire a team of dedicated professionals, fostering

Join us as our Head of Customer Communications Management, Centre of Expertise. To be successful in this role, you'll have an expert understanding of the CCM environment, a familiarity of industry best practices and an awareness of key external stakeholders. Line managing a team of specialists and e

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. A track record of successfully leading and scaling similar functions, including but

As a Customer Success Manager (CSM) at Element, you'll lead the post-sale customer relationship, ensuring our customers achieve tangible value from our products and services. Element does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability,

The Head of Delivery is the heartbeat of our product-to-learner value chain. Drive a careers first learning experience ensuring exhilaration and excellence across the entire value chain of our experience, specifically success management, coaching and facilitation. Lead the design and adoption of aut

As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post-purchase care. We are seeking an experienced Head of Customer Service to join a fast-growing luxury Skin & Beauty brand. Head of Customer Service & Concierge – Luxury Skin & Wellness Brand.

The successful candidate will be an experienced sales and customer success leader with a passion for team development, a structured and proactive approach, and the ability to influence both customers and internal stakeholders. Proven experience in a Head of Customer Success or Sales Leadership role,