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Collaborate directly with the Account Manager (AM) to manage a portfolio of customers and partner on value creation, with the joint goal of driving successful customer renewal and account growth. Execute 1:many success programs to impact target customers facilitated by data and maturity of their pro

At Zipline, our Customer Success Engineers help improve the lives of our customers by supporting our front-line Support team (Tier 1 and 2) and our Account Managers. We’re hiring a Customer Support Engineer who wants to help us continue to deliver the responsive, friendly, first-class customer ser

Customer Success, Client Services, or Customer Success at a SaaS organization. With hundreds of features to meet the unique needs of telehealth, we put all the tools in our customers' hands for success. Build strong relationships with Bask’s customers and own the full customer lifecycle, including

We're Hiring: Senior Client Success Manager (Remote/Hybrid, UK-based). Looking to take your client success career to the next level? Join a fast-growing company transforming risk management in the aviation industry. Build client Success Plans that tie to real-world business outcomes.

A minimum of 5 years of demonstrated success in a quota-carrying, customer-facing position. Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion. Seesaw’s mission is to provide every elementary student with joyful and connected learning experiences

Are you looking to join one of the fastest-growing analytics companies? Do you want to get deeply immersed with our growing list of customers? Are you ready to find new growth paths for the company? Do you want to “roll up your sleeves” when a customer needs help to drive an issue to re

Customer service initiatives, follow-up calls, visits, emails and communication central to creating a great customer experience. You will also be the voice of the customer and assist with the research and development of our technology stack and provide advanced data analysis for both internal staff

The Customer Success Manager will partner with some of Maze’s most impactful customers, helping them adopt Maze effectively while elevating their research maturity and confidence. Customer Success, Strategic Account Management, or Consulting in a B2B SaaS environment. Customer Education & Research

Define and execute Customer Success Plans aligned to customer business objectives, usage, ROI, and time-to-value. Customer Success Manager, Project Manager or Technical Account Manager with a proven success record. Our Customer Success Managers are trusted advisors to enterprise customers, owning th

We’re seeking a proactive Customer Success Manager (CSM) to drive success for our mid-market and enterprise clients. The ideal candidate is experienced in SaaS customer success, skilled at managing objections, and passionate about delivering measurable value to clients. Familiarity with customer s

Are you passionate about delivering exceptional customer experiences and helping businesses succeed? Logistics UK is looking for a Customer Success Coordinator to ensure every Channel Partner and Vision customer enjoys a seamless journey, from onboarding to confident, long term use of our compliance

As a Customer Success Manager (CSM), you’ll ensure our customers achieve meaningful outcomes while also helping Mural Health refine and scale how we deliver value. Account Management, Customer Success, or Consulting, leading customer engagements and initiatives. Capture and communicate customer fe

You will work to ensure that these customers are successful and long-lasting customers of Beyond to allow us to maintain our foothold as the market leader in this industry. Reporting to our Manager of Customer Experience, EMEA, you will have the opportunity to manage our largest customers and those

As a CSM, you’ll collaborate closely with the Customer Success, Sales, and Product teams to support client success and growth while contributing to Canary's strategic goals for the region. Customer Success experience in a SaaS environment. We’re seeking a proactive and driven Customer Success Ma

With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer obses

The role of Senior Technical Account Manager (Customer Success) is a technical support and customer management role. This position is best suited to someone working in customer success and/or technical account management with good depth of technical experience within SaaS/Software, APIs, Database et

Customer Success is absolutely vital to our long-term success and profitability, and to helping our customers achieve their goals. Contribute to regional and global Customer Success initiatives, continuously improving processes and best practices. Experience in Customer Success or account management

Customer Success, Account Management, Onboarding, Implementation, Support, or a similar customer-facing SaaS role. We’re expanding across Europe, and success in new markets depends on great customer experiences. We’re looking for someone who combines strong relationship-building skills with the

Experience in customer-facing account management, customer success, or client service roles. You'll have exposure to a rapidly evolving ERP product and a clear path for progression into senior customer success or account management roles. Customer Success Manager - ERP Software - Remote / Midlands.

Customer Success & Value Delivery. Intradiem’s intelligent automation solution for customer service teams is reinventing customer service for everyone. SaaS account management, customer success, or enterprise sales experience with.

We’re looking for a high-energy, commercially minded Customer Success & Retention Specialist who thrives in conversations that matter. Customer Confidence – Customers feel heard, supported, and valued. Customer Success, Account Management, or SaaS retention roles.

As our first Customer Success manager in the UK, you’ll be a crucial bridge between our customers and Aikido Security’s platform, driving adoption, ensuring value realization, and protecting against churn. Medior/Senior profile with prior experience in customer success, technical account managem

Support regional customers post go-live in collaboration with the broader CS team, ensuring consistent delivery of value across the customer lifecycle. Translate product usage into business outcomes, contribute to strategic customer conversations (QBRs), and maintain customer health to support reten

Our focus within Customer Success is to retain and grow, delight, and deliver measurable value across the customer lifecycle. The Principal Customer Success Manager (CSM) plays a mission-critical role in empowering Seeq’s most strategic customers to transform how they work and realize the full

Advocate for the customer by representing their feedback and issues internally to improve customer satisfaction and the overall Deputy platform Support implementation and renewals of your customers by being a key resource to the Implementation and Account Management functions. Identify and proactiv

As Vestd continues to grow its customer base of startups and founder-led businesses, we are expanding our Growth Customer Success team. Feeding customer insights back into Product, Growth and Marketing to help improve Vestd’s offering and customer experience. Providing a high-quality, responsive c

Mercier Consultancy MD is op zoek naar een enthousiaste Nederlandstalige Customer Success Medewerker die klaar is voor een avontuur in Griekenland! In deze rol ben je de schakel tussen ons bedrijf en onze Nederlandse klanten, en speel je een cruciale rol in hun succes. Minimaal 1-2 jaar ervaring in

We are looking for a Customer Success Specialist who supports clinics across their entire journey with Adoreal, from the moment they sign on through every day they operate on the platform. Minimum 4 years of combined experience across customer success, software implementation, technical support, or

Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. The Digital Customer Success Manager will play a pivotal role in shaping a

Nutanix Customer Success Manager - Nutanix, HCI, DC - Hybrid - £45,000 - £50,000 plus £5K bonus. Opportunity to join an epic business as a Nutanix Customer Success Managerwithin a key team where you will work with many different parts of the team to assist clients in maximising their use of Nutan

A fast-growing AI company in Hoxton, London is hiring a Customer Success Manager. Theyre looking for someone who can build strong, trusted customer relationships, bring a strong commercial mindset, and manage large enterprise accounts, ideally around £100k+ ACV. This is a great opportunity to join

Background in Customer Success, Account Management, or eCommerce. This established, high growth SaaS company is scaling and looking for German and Italian speaking Customer Success Managers at a range of levels to join their team in London (3 days in the office per week). Partner with customers to s

AI-first platform with an incredibly strong product and global customer base. Proven success building and growing channel/partner relationships. Confident in demos, customer conversations, and commercial discussions.

We’re moving beyond reactive support and building a more proactive, value‑led Customer Success function, one that truly wraps around customers, understands their day‑to‑day challenges, and helps them get meaningful outcomes from our products. Because the role is new, there’s genuine opport

Working knowledge of CRM systems (Odoo or equivalent), bug tracking tools (GitLab or equivalent) and customer success workflows. Customer Success Coordinator (Maya). You will own and grow the customer success relationship for Maya's English, French and Dutch-speaking client portfolio across Europe a

As the business continues to grow, they are now looking to hire a Customer Success Manager to support customer activation, retention and commercial growth across a high-volume book of business. B2B SaaS experience in a customer-facing role, such as Customer Success, Account Management or a similar p

This is an excellent opportunity for someone with experience in customer success, account management, client services, or a commercially focused support role who enjoys working closely with customers, solving problems, and driving client engagement. Previous experience in Customer Success, Account M

You do not need to be a fully established Customer Success Manager already, but any experience as a Customer Success Manager within an MSSP or MDR would also be very beneficial. Or is already working as a Technical Customer Success Manager at a Cyber Security MSSP / MDR. Supporting wider customer su

As a Customer Success Manager, you will own and grow a portfolio of strategic enterprise customers, managing the full lifecycle from onboarding through to renewal and expansion. This is an exceptional opportunity for a Customer Success Manager who thrives in. The Customer Success Manager is a German

As a Junior Customer Success Manager, you’ll help nurture client relationships, drive account growth, and ensure customers are getting maximum value from the platform. Customer Success Manager - Junior. As they continue to grow, they’re looking to hire a Junior Customer Success Manager to suppor

Customer Success Manager | Enterprise Retail & eCommerce 🚀. We’re hiring a Customer Success Manager to act as a strategic partner to enterprise retail & eCommerce clients. Experience in Client Success, Account Management, Consulting, or Sales.

Exclusive | Customer Success Manager – Enterprise CDP / MarTech | EMEA | London. I'm working exclusively with one of the most recognised names in the Customer Data Platform space on a confidential search. This is a business that needs no introduction to anyone in the data or martech world — hund

You bring proven experience leading customer success or delivery within a consultancy or professional services environment, with a strong track record of managing complex client projects from initiation through to successful completion. The Head of Customer Success will take full ownership of custom

This is a fantastic opportunity to join a high-growth, customer-centric organisation where your work will have a direct impact on customer outcomes and business success. Customer Success, Account Management, or Sales. This is more than a traditional Customer Success role.

As Customer Success Manager, you will own the long-term success of some of the company's most strategic enterprise clients in Northern Europe, taking full accountability for adoption, value realization, and retention. You will act as a trusted advisor to senior stakeholders, be the strongest interna

We are currently recruiting on behalf of a growing SaaS company seeking a proactive and customer-focused Customer Success Representative to join their expanding team. Previous experience in Customer Success, Customer Service, Account Management, or a similar client-facing role. This is an excellent

The Customer Success function operates across multiple UK locations and plays a key role in supporting global clients. As a Customer Success Manager, you will take ownership of onboarding new clients and supporting platform relaunches. This includes configuring the system to meet specific client nee