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We are looking for a proactive and experienced individual with a solid track record of managing customer relationships in the B2B SaaS space ideally within the Alternative Investments or Financial Services markets. Serve as the main point of contact for a portfolio of strategic customers, ensuring t

Enterprise Customer Success Manager - SaaS User Generated Content Marketing Tech. The platform helps create user generated content which powers new & existing customers acquisition & generate more customer trust. Its data focused which is proved to be very valuable insight for their enterpri

Leading, mentoring, and developing a high-performing customer success team. Designing and delivering a clear customer success vision and strategy. Driving customer adoption, retention, and expansion within reinsurance and financial services.

The Manager of Customer Success will lead and develop a high-performing team of CSMs responsible for onboarding, adoption, retention, and expansion across Vixio’s customer portfolio. By ensuring consistent execution of playbooks, proactive churn mitigation, and strong adoption of our core CS t

Customer Success Executive - Fintech | Capital Markets | Treasury. Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Familiarity with CRM tools and customer success platforms is a plus.

Are you a strategic, commercially savvy Customer Success leader who knows how to drive growth and elevate enterprise partnerships? We’re not just transforming the way global businesses recover payments - we’re redefining what client success looks like. Plus Benefits and potential progression to

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their Re

Our clients are global technology companies and we have a fanatical focus to exceptional customer service and to nurturing long-term partnerships with them.

They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. What the Customer Success Executive will be doing:. What the Customer S

Customer Success Manager Role -. Recruitment Limited is delighted to partner with a leading Ratings and Reviews SaaS based company to help them with a new Customer Success Manager hire.

RiskNarrative brings powerful automation under total control, uniting fraud detection, financial crime prevention, compliance and risk management across the entire customer lifecycle for our customers. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Co

You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team.

Ready to take your customer success career to the next level? In this exciting role, you'll be the driving force behind customer satisfaction, fostering strong relationships, and ensuring clients achieve remarkable results. Become a Customer Success Leader. Senior Customer Success Manager.

Are you a dedicated customer success professional? Are you passionate about education and improving schools? Want to take ownership of your career development in an exciting EdTech start-up? This might be the role for you!. If you want to help them shape a customer success experience that truly make

This fast growing SaaS company is scaling rapidly and is now looking for a German speaking Customer Success Managers to join their team in London (3 days in the office per week). Experience in eCommerce is essential - whether in Customer Success, Account Management or eCommerce management / consulta

Customer Success Growth & Retention Manager. The organisation is redefining Customer Success—transforming it from a cost center into a true value driver. This role offers the opportunity to design and execute customer success strategies that directly impact retention and growth.

We're hiring: Customer Success Lead - UK. Build & lead their UK Customer Success team. Own the customer journey from onboarding to retention.

Proven success in senior-level customer success, account management, or client engagement roles from an HR-related Tech SAAS background. From enhancing systems and processes to embedding best practice, you’ll be helping to develop a world-class customer success function. Design and implement s

As part of our ongoing ambition to deliver a world-class customer experience we are looking for a Customer Success Executive to deliver unparalleled customer service to our partners in wholesale, contract, and distributor customer segment. Customer Success Executive (B2B). Customers: support a portf

As a Customer Success Manager (Growth Strategist), you’ll sit within the Client Services pod, leading strategic conversations with senior marketers post-sale. Customer Success Manager (Growth Strategist). If you’re a B2B marketer turned customer strategist who thrives on driving measurab

Looking to kick-start on continue your career in tech sales?.Seeking a sales role with no cold calling?.Interested in joining a world class organisation with a real purpose?.If you answered yes to those questions, this could be the role for you.Recruitment Event: Thursday 11th September.Regularly re

This role is a great pathway into a future Customer Success Manager position. This role is ideal for recent university graduates or individuals looking to start a career in Customer Success. Client Reports: Prepare detailed client reports on usage, engagement stats, and adoption metrics to assist th

Customer Success Manager - Ad Tech - Paid Social, Search and Programmatic. In this Customer Success Manager role, you'll be the bridge between clients and campaign excellence—nurturing relationships while ensuring their media campaigns hit their performance targets.

Senior Customer Success Manager - ELT, Data and AI SaaS. You must have at least 3+ years SaaS Customer Success experience - ideally closer to 5-6 years.

This role is pivotal in ensuring the successful delivery of our EDGE Industrial solution to key UK customers, while also driving account growth through strategic relationship management and solution expansion. Customer Success Manager (CSM). We are seeking a dynamic and customer-centric.

Ensure Enterprise customers understand their customer data and drive actionable insights. Enterprise Customer Success within B2B SaaS. Highly sophisticated machine learning customer insights and automation.

Customer Success Manager - Ad Tech - Paid Social, Search and Programmatic. In this Customer Success Manager role, you'll be the bridge between clients and campaign excellence—nurturing relationships while ensuring their media campaigns hit their performance targets. Self-starter who's organized, f

Are you a dedicated customer success professional? Are you passionate about education and improving schools? Want to take ownership of your career development in an exciting EdTech start-up? This might be the role for you!. If you want to help them shape a customer success experience that truly make

They are looking for a Customer Success Executive with around 1 years’ experience in a Customer Success or Account Management role looking for a role where they can start to really kick start their Customer Success Career. Proven work experience in a Customer Success role. What the Customer Succes

Be the voice of the customer internally, ensuring solutions meet both short-term goals and long-term vision. You will oversee a portfolio valued between £1M–£3M+, managing both delivery and growth while mentoring a high-performing client success team.

Develop and execute the customer success strategy to drive product adoption, customer satisfaction, and long-term retention. Own key metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Lifetime Value (CLV), and churn/retention rates. Experience in managing Customer Succe

You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineer (CSE). Duffel is hiring a Head of Customer Success to maximise our customers’ use of Duffel’s technology.

Customer Success Executive - Fintech | Capital Markets | Treasury. Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Familiarity with CRM tools and customer success platforms is a plus.

Ready to take your customer success career to the next level? In this exciting role, you'll be the driving force behind customer satisfaction, fostering strong relationships, and ensuring clients achieve remarkable results. Become a Customer Success Leader. Proven ability to drive customer success a

Designing and delivering a clear customer success vision and strategy. Leading, mentoring, and developing a high-performing customer success team. Proven leadership in customer success within a SaaS/software environment.

A rewarding environment where success is recognised and you can tailor your own progression path. Our clients are global technology companies and we have a fanatical focus to exceptional customer service and to nurturing long-term partnerships with them. Can show evidence of exceptional attention to

As an Customer Success Manager, you will leverage your expertise across various marketplaces to drive success for a portfolio of well-known global brands. Exciting opportunity for an experience Customer Success Manager to join a fast-growing AI AdTech SaaS platform, as the continue to scale their Re

This fast growing SaaS company is scaling rapidly and is now looking for a German speaking Customer Success Managers to join their team in London (3 days in the office per week). Experience in eCommerce is essential - whether in Customer Success, Account Management or eCommerce management / consulta

Proven experience in customer success, account management, or client-facing roles within fintech, SaaS, or enterprise software. Familiarity with CRM tools and customer success platforms is a plus. Influence product direction by bringing customer feedback into the roadmap.

This hybrid role combines Customer Success, Partnerships, and Strategic Growth. Define and refine success metrics around retention, product usage, expansion, and advocacy. Success in this role means driving high client satisfaction and retention across our Self-Serve / SaaS business, growing revenue

Strong grasp of customer success best practices, tools, and frameworks. We’re looking for a Customer Success Manager with significant experience in EdTech to join a fast-scaling, tech company. If you’ve been in customer success in a start-up or growth-stage EdTech company and can demonstrate res

Customer Success Manager (Growth Strategist). As a Customer Success Manager (Growth Strategist), you’ll sit within the Client Services pod, leading strategic conversations with senior marketers post-sale. If you’re a B2B marketer turned customer strategist who thrives on driving measurable growt

Senior Customer Success Manager. Senior Customer Success Manager, AdTech:.

What you’ll be doing Lead the strategic expansion of the Design Centre of Excellence, embedding design-led thinking across business units and functions Develop and evolve a strategic design roadmap that aligns with Virgin Money’s transformation goals, enabling improved customer outcomes, operati

We're looking for an experienced and highly organized Enterprise Customer Success Manager (CSM) to support our largest and most complex customers. Strategic Customer Success Manager - EMEA. Senior Customer Success Manager (Remote - UK).

The Customer Success Manager is responsible for managing a portfolio of customers within our customer success framework. Drive the creation and execution of engagement/success plans and customer scorecards. This role is focused on managing key accounts, ensuring full customer engagement, providing h

We are actively looking for a Customer Success Manager to help us establish productive and trusted relationships with our global customer base in the retail, restaurant and service industries. You have 3-5 years of previous work experience in Customer Success/Account Management and/or developing cus

Do you enjoy being part of a team that collaborates to deliver success and build customer relationships?. We build solid relationships with our customers to understand their needs and provide solutions that deliver successful results. As a Customer Success Manager, you will provide faculty product c