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JOB TITLE: Retail Manager LOCATION: Alderley Edge DATE WRITTEN: May 2026 ACCOUNTABLE TO: Retail Area Manager PRIMARY PURPOSE: To manage an Age UK Cheshire Charity Shop located in the Cheshire area, ensuring efficient and effective management of colleagues, volunteers, premises, sales, and stock to provide a high-quality retail service in relation to agreed performance targets. To achieve the maximum potential of funds for Age UK Cheshire by achieving charity retail standards and community engagement. To ensure all appropriate standards of security and health and safety are met. To organise and manage the day-to-day operations of the store including effective communication with the Head of Retail and reporting of relevant data. Main Duties: 1. To ensure that the Age UK Cheshire Charity Shop achieves required standards of performance and agreed sales targets: § Maximisation of sales through stock rotation, correct pricing, brand awareness and merchandising, to use the full potential of the stock available to you. § To gain Gift Aid on eligible donations to Age UK Cheshire to maximise funds for the charity in line with HMRC guidelines. This includes signing up new donors to the scheme and selling stock accordingly. § Responsible for managing, training, and developing the Assistant Retail Manager to achieve pre-set objectives. § Support, train, and coordinate the work of volunteers in the shop as required. § Working with the Assistant Retail Manager to ensure that the shop complies with all the relevant legislation, trading standards and health and safety. § Ensuring stock from donors is correctly received and stored within the shop. Working with the Area Retail Manager to make certain of timely collections and suitable deliveries to merchandise appropriately and safely. § Administrative systems and working practices to include daily and weekly sales reports, charity log and financial information. § Identify stock which can maximise income when sold via e-commerce, auctions, or other sales opportunities. § To plan and prioritise special promotions, seasonal adjustments, and sale events. § Ensuring professional signage throughout the shop; to be clear and on brand. § Engage with the Retail Operations Manager regularly to create a cohesive working relationship with the wider retail team in order to gain support and advice 1. Maintain a high level of commercial awareness by staying informed of sales trends, stock position and local competition., 2. To work as a member of the wider retail team to ensure that all shops across the region are covered appropriately. Have a flexible approach to days worked and location, to provide support to other colleagues and providing holiday cover for the Assistant Retail Manager., 3. To participate in recruitment, induction, training and deployment of colleagues and volunteers. To work with other organisations when necessary to ensure compliance with all legislation and good practice., 4. To develop and manage “designated volunteers” through appropriate training and development, to ensure that they can take responsibility for the running of the shop in the absence of paid colleagues, including holiday cover if necessary., 5. Implement the highest standards of customer care and service., 6. To maximise income by participating in fundraising and trading opportunities., 7. To take responsibility for the shop to implement shop procedures, as follows: - § To act as a key holder at an assigned location § To prepare the shop for opening by the correct time § To close the shop at the correct time and ensuring the shop is secure before leaving § To assist in the acquisition of donations including furniture and to liaise with the Area Retail Manager on collection and delivery procedures § To sort, prepare and price stock to in line with charity retail processes. § To present stock in the sales area to the agreed standard § To recruit, train, organise, supervise, and care for the welfare of colleagues and volunteer helpers § To reconcile the cash register, banking and to work to Age UK Cheshire’s financial policies and procedures § To complete paperwork as necessary, to include use of information technology on computerised systems § To carry out Age UK Cheshire’s policy on Health and Safety of colleagues and customers, including all manual handling policies and procedures for goods and furniture, emergency and accident procedures, trading standard policy, refunds and exchange policy. 1. To use initiative to ensure any issues in the shop are resolved quickly and effectively. To follow the correct reporting procedure to inform the Health & Safety Manager of any problems or concerns., 2. To understand and achieve daily/weekly/monthly/annual targets which will be reviewed regularly with the job holder. To undertake performance related reviews with Assistant Retail Managers as required., 3. To be a role model for Age UK’s mission statement and values and to understand how the role of a Retail Manager complements this., 4. To undertake such duties as may from time to time be reasonably requested by management within the flexible definition of the post. AGE UK CHESHIRE RETAIL MANAGER - PERSON SPECIFICATION Essential Criteria: • strong communicator with the ability to deliver team messages, deal with customer issues and resolve problems with firmness and fairness., • ability to understand and interpret financial information in order to manage shop performance outcomes., • good administrative and organisational skills with the ability to undertake banking tasks, keep basic records and organise resources in a busy environment., • the ability to recognise stock potential in order to generate income and the importance of attractive presentation., • supervisory experience with the ability to motivate, inspire and lead a team., • IT literate, • ability to travel freely between shops (ideally full driving licence and use of a properly insured vehicle during work hours). Desirable Criteria: • basic knowledge of Health & Safety and Fire regulations and ability to identify potential risks to include items that sold under Health & Safety regulations., • proven retail experience, • experience of working with volunteers., • general understanding/empathy with the aims of the organisation. Processing stock deliveries will regularly involve carrying and moving heavy stock. You will also be on your feet for long periods of time. On occasions you may be required to work on your own within the shop. AGE UK CHESHIRE RETAIL MANAGER - ADDITIONAL INFORMATION The organisation currently operates 9 charity shops and has ambitious plans to open more charity shops which all help to provide funds for the charity to deliver its services for older people in Cheshire, as well as being a location to promote Age UK Cheshire services. All Age UK Cheshire shops sell unwanted household and personal goods donated by the public and other commercial companies. The success of the shops is dependent upon achieving a regular adequate supply of donations. Age UK Cheshire shops have established a reputation for selling good quality items, well presented and at reasonable prices. The shop staffing structure is supported by volunteer helpers. They do not receive any payment other than the reimbursement of their exact travel costs from their home to the shop. The shops are all expected to trade profitably. Their function is to provide income to the organisation. Each shop is given a weekly sales target to achieve to produce a targeted net profit once rents and other costs have been deducted. Each shop has a mixture of staff and volunteers covering a 6- or 7-day working period. The Retail Manager will be supported by an Assistant Retail Manager working flexibly to provide cover at the shop. At times you might be asked to cover other shops depending on staffing issues, so flexibility is a must. Volunteer support is key to the success of the operation and development of “designated volunteers” who can take responsibility for the shop, during some periods of staff absence. Location: Shop Base – Alderley Edge. You may be required to cover other shops on an ad hoc basis. Hours: 36.25 hours per week, worked over 5 days Monday to Sunday. Hours are required to be flexible to ensure that the shop is staffed appropriately. There may be a requirement to travel between shops. In exceptional circumstances you may be required to work 6 days per week. The role will require working over the Christmas period and potentially all bank holidays. Salary: £25452.03 per annum (£13.50 per hour). Overtime payments can be paid for exceptional circumstances where additional days have been worked. Pension: Age UK Cheshire has an automatic enrolment workplace pension scheme in place for eligible employees. Leave: 25 days’ leave per annum (plus Bank Holidays) rising after 5 years’ continuous service by one day per year (pro rata) to a maximum of 30 days’ leave after 10 years. Contract: All new staff are subject to a three-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e., the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side. Health Care: All staff will automatically join the Age UK Cheshire’s Health Care Cash Plan and will be entitled to receive healthcare benefits. Criminal Disclosure: Basic DBS Check applicable for this post. Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for Age UK Cheshire because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health. Registered charity no. 1091608

Corporate Account Manager Location: Flexible, hybrid working position | Business Area: Corporate Sales We’re looking for a driven and results-oriented Corporate Account Manager to join our expanding Corporate Sales team, with a sharp focus on new business acquisition and hunting for new logo customers. Reporting directly to the Head of Corporate Sales, this role is ideal for a natural sales hunter who thrives on identifying, engaging, and converting new business opportunities. You’ll play a pivotal role in driving revenue growth by building relationships with UK-based business clients, generating new leads, and closing high-value deals. “a great place to work, a great place to be a customer” Responsibilities, not limited to: • Drive new business sales across specialist service areas including Voice, Data, Cybersecurity, ICT, Cloud Telephony, and Network solutions., • Proactively create and convert opportunities for the full Chess product portfolio, aligned with our strategic growth objectives., • Identify and win new logo clients within targeted customer profiles, delivering consistent new business success., • Build and nurture strategic client relationships, acting as a trusted advisor and key interface between the customer and Chess ICT., • Deliver tailored, accurate proposals that reflect customer needs, business goals, and technical requirements., • Confidently present solutions to stakeholders at all levels, from operational teams to board-level decision-makers., • Understand and manage complex project opportunities, including timelines, milestones, and delivery expectations., • Conduct in-depth client profiling to uncover strategic objectives and align IT solutions with business vision., • Translate corporate strategy into technology solutions, demonstrating clear ROI and business impact., • Collaborate closely with technical architects to shape and deliver compelling, scalable solutions., • Achieve and exceed monthly, quarterly, and annual profit targets, contributing to overall team success., • Act as a mentor and role model within the sales team, sharing best practices and supporting team development., • Maintain strong knowledge of enterprise and infrastructure architecture, staying ahead of industry trends and innovations. The Candidate: • Ideally, you will have a firm grasp of the Telecoms industry and have strong knowledge and awareness of Chess’s product portfolio., • Active UK Drivers License and access to a vehicle., • Excellent communication skills at all levels., • Customer facing and presentation skills., • Strong negotiation skills and experience., • Active listening and open-questioning skills., • Avid commercial and market awareness., • Great numeracy and literacy skills., • Training/mentoring/coaching experience., • Self-driven, works on one’s own initiative., • Creative – makes opportunities happen with your own ideas., • Ability to work under pressure. Your Benefits at Chess: We care about your health, wellbeing, and career. Here's what you'll enjoy: • Private healthcare (free after 1 year), • Eye tests, flu jabs, and on-site health checks, • Mental health support from trained First Aiders, • Hybrid working support with a home office allowance, • 20 days holiday plus bank holidays, • Buy or sell up to 5 holidays twice a year, • Perkbox discounts on shopping, travel, fitness, and more, • Points-based rewards from year 2, • Charity donation matching (up to £100), • Recognition platform to celebrate your wins, • EE SIM offers for you and your family, • £1000 referral bonus, • Learn 2 Earn scheme to boost your salary, • Team socials and celebrations, • Bespoke onboarding and leadership training, • Dedicated Culture Team to support you Working Hours & Location: A standard week is 37.5 hours, Monday to Friday. This is a flexible hybrid role, requiring attendance at our Alderley Edge hub once a month for team collaboration and engagement, along with travel to customers as and when required. These visits will be scheduled with reasonable notice and are considered an essential part of your role to support collaboration, customer engagement, and team alignment. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. We believe that "if you're not growing, we're not growing." Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you.

Mobile Sales Specialist (New Business Acquisition for Telecommunications) Location: Hybrid role with flexibility; must attend monthly hub days and onboarding training at our Alderley Edge hub. Salary: Tiered salary dependant on experience, plus uncapped commission and monthly car allowance (subject to tier.) Reports to: Vicky Fallows, Head of Direct Mobile Sales. We’re looking for motivated, energetic Mobile Sales Specialists to join our growing team. If you thrive in a fast-paced environment, love the buzz of new business, and bring a positive, can-do attitude to everything you do – we want to hear from you! This opportunity is perfect for someone who’s not just experienced in mobile sales, but who brings genuine enthusiasm, relentless drive, and a spark that inspires others. “a great place to work, a great place to be a customer” Key Responsibilities: • Proactively generate new mobile business opportunities in alignment with our product strategy., • Consistently achieve monthly acquisition targets by leveraging our existing customer and prospect database., • Drive outbound sales activity with energy and volume, creating your own opportunities while collaborating closely with our experienced Account Directors., • Communicate confidently and clearly with customers to build trust and drive engagement., • Build and maintain a strong, qualified pipeline of ongoing opportunities., • Execute a structured and proactive new business contact strategy., • Prepare compelling sales proposals and deliver accurate weekly and monthly performance reports., • Hit new connection targets while maximising revenue potential across all opportunities., • Identify and act on cross-selling opportunities across our wider product and service portfolio., • Stay sharp, maintain up-to-date knowledge of our offerings and the broader market landscape., • Bring creativity to the table - develop innovative approaches to attract and convert new leads., • Present clear forecasts, pipeline updates, and strategic win plans to stakeholders., • Collaborate with internal teams to uncover and convert leads from across the business. Key Skills & Experience: • Proven experience in a sales role, ideally with a focus on new business acquisition., • A strong background in enterprise and corporate mobile sales - this is essential., • Resilience under pressure, with a track record of hitting and exceeding growth targets., • Outstanding telephone sales skills, with the energy and presence to engage and convert., • A persuasive communicator with exceptional closing ability and commercial instinct., • Self-starter mentality, able to take initiative and drive results independently, while also thriving in a collaborative team environment., • High energy, positive attitude, and a natural enthusiasm for winning new business., • Committed to continuous self-development and staying ahead in a competitive market., • Agile and adaptable - comfortable navigating change and seizing new opportunities., • Confident with numbers and commercially astute, with solid mathematical ability., • A natural problem-solver with sharp analytical thinking and a solutions-first mindset. Your Benefits at Chess: We care about your health, wellbeing, and career. Here’s what you’ll enjoy: • Private healthcare (free after 1 year), • Eye tests, flu jabs, and on-site health checks, • Mental health support from trained First Aiders, • Hybrid working support with a home office allowance, • 20 days holiday plus bank holidays, • Buy or sell up to 5 holidays twice a year, • Perkbox discounts on shopping, travel, fitness, and more, • Points-based rewards from year 2, • Charity donation matching (up to £100), • Recognition platform to celebrate your wins, • EE SIM offers for you and your family, • £1000 referral bonus, • Learn 2 Earn scheme to boost your salary, • Team socials and celebrations, • Bespoke onboarding and leadership training, • Dedicated Culture Team to support you Working Hours & Location: • A standard week is 37½ Monday to Friday, • Flexible, hybrid position with a home first working policy. To support success and growth, we ask for attendance at our Alderley Edge hub for training and monthly hub days. Why Join Chess? Chess is one of the UK's leading independent and trusted technology service providers, employing over 280 skilled people across the UK, supporting over 18,000 UK businesses. Diversity, equality, and inclusion is at the heart of our Chess culture, and we are passionate about our One Team spirit. We're extremely proud that our people voted us No.1 in 'The 100 Best Companies to Work for' list 2018, and we continue to celebrate more than 17 years in the top 100. Our continued focus on growth creates opportunity for everyone to progress their career, to develop knowledge and skills, to gain reward and recognition and to maximise their potential. The growth and success of our people ensures the growth and success of our business. Equal Opportunities Statement At Chess ICT, we value diversity and are committed to creating an inclusive workforce. We want to make sure everyone has a fair chance and opportunity throughout the application process. If you require any adjustments during your application or interview, please feel comfortable reaching out to our recruitment team so we can support you. We believe that "if you're not growing, we're not growing."

The Knot Inn 5 days per week Variable shifts including days, evenings and weekends Permanent | Full-time No live-in available The Knot Inn is a thriving and picturesque countryside pub near Rudyard Lake, renowned for its rich heritage, quality seasonal food and warm hospitality. Popular with tourists, walkers, cyclists and locals alike, we are proud of our strong reputation and community ties as a family-run business. We are now seeking an exceptional General Manager to lead the team, build on our success and take the business to the next level. This is an exciting opportunity for an experienced General Manager or a strong Assistant/Deputy Manager ready to step up into a senior leadership role, working closely alongside our Head Chef to drive standards, service and growth across the business. What youll be doing Take full responsibility for the day-to-day running of The Knot Inn Lead, motivate and develop front of house and kitchen teams Work closely alongside our Head Chef to deliver exceptional locally produced food and outstanding customer service Build a strong front and back of house partnership to ensure smooth daily operations Create a positive team culture focused on high standards and accountability Drive sales, profitability and business growth through strong commercial management Develop and maintain an exciting drinks offer including products from local suppliers Manage rotas, labour control and staffing levels using company systems Oversee stock control, ordering, margins and waste management Recruit, induct and train new team members, ensuring ongoing development Conduct performance reviews and provide team welfare support Ensure licensing, health and safety, fire procedures and food safety standards are fully maintained Handle guest feedback professionally and resolve issues effectively Maintain high presentation standards throughout the pub and grounds Work closely with senior leadership on business performance, strategy and future plans About you Previous experience as a General Manager, Deputy Manager or Assistant Manager within hospitality A genuine passion for hospitality and delivering memorable guest experiences Strong leadership skills with the ability to train, develop and motivate teams Experience working in a busy pub, bar or restaurant environment Commercial awareness with a strong understanding of profit and margins Excellent customer service focus with high personal standards Confident, organised and calm under pressure Able to build strong working relationships with kitchen and front of house teams Flexible, adaptable and hands-on in your approach Good knowledge of health and safety, fire safety and compliance procedures Reliable, professional and committed to success Full UK driving licence and access to transport due to our rural location Working pattern 5 days per week Shifts will include a mix of days, evenings and weekends Bank holidays required as part of a hospitality business Flexibility essential to meet the demands of a busy operation Christmas Day off What we offer A rewarding leadership role within a respected and growing business Opportunity to work alongside a talented Head Chef to shape the future of the pub Support from a friendly family-run company that values its people Real opportunities for progression as the business grows Staff discounts Staff referral scheme Life and permanent health insurance after qualifying period 28 days holiday including bank holidays, increasing with service to a maximum of 33 days Free car parking A positive and professional working environment REF-228 646 TPBN1_UKTJ

Head Of Marketing - Fast-growing fashion brand | Salary - £75k - £80k DOE + Benefits | Manchester Zachary Daniels are partnered with a fast-growing, digitally native womenswear brand known for its elevated aesthetic, trend-led collections, and strong social-first identity. Built around in-house design and a highly engaged online community, the brand has quickly established itself within the contemporary fashion space by blending premium-inspired styling with accessible price points. As Head of Marketing, you'll lead the development and execution of a multi-channel marketing strategy, spanning brand, performance, and customer lifecycle. Working closely with founders and the wider leadership team, the Head of Marketing will play a key role in scaling the business sustainably, balancing creativity with commercial impact. Key Responsibilities: Own and deliver the overall marketing strategy, driving both revenue growth and long-term brand equity Lead, manage, and develop a high-performing marketing team, setting clear direction and priorities Take full ownership of the marketing budget, ensuring effective allocation and clear ROI accountability Drive customer acquisition and retention across all channels including paid social, paid search, SEO, affiliates, and partnerships Oversee influencer, creator, and ambassador strategies, ensuring alignment with brand positioning Collaborate cross-functionally with Creative, eCommerce, Merchandising, Product, and Leadership teams Ensure consistency across tone of voice, brand positioning, and visual identity across all touchpoints Identify and unlock new growth opportunities across channels, markets, and audiencesAbout You: 5+ years' experience in marketing, with proven success in a senior leadership role within fashion or DTC eCommerce Strong track record of building, leading, and developing high-performing teams Highly commercial mindset, with the ability to link marketing activity directly to revenue and growth Strong creative instinct, with the ability to originate ideas and think beyond established strategies Deep understanding of customer acquisition, retention, and lifecycle marketing Highly data-driven, confident using insights to optimise performance and demonstrate ROI Experience managing significant marketing budgets with clear accountability for results Ability to identify emerging opportunities and scale new channels effectivelyWhy Apply: Join a fast-growing, digitally native fashion brand with strong momentum Opportunity to step into a leadership role at a key stage of scale and evolution Work closely with founders in a highly collaborative, entrepreneurial environment High level of ownership and autonomy-ability to make a real impact quickly Be part of a brand where creativity and innovation are genuinely valued Play a key role in shaping the next phase of growth across UK and international markets Work with a highly engaged customer community and culturally relevant product Build and develop a high-performing team within a modern, fast-paced business BBBH36239

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