Trabajos head of customer success en LincolnCrear alertas

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. Head

Head of Customer Experience - (26345). You will lead how customers experience Home Group, driving our customer influence, community development and customer experience strategies and setting a bold new direction. You will grow our engagement offer with customers, widen who we listen to, turn insig

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

Head of Customer Operations – UKI. Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. You will play a critical role in delivering operational excellence across Support, Onboarding, Pay Operations, Feature A

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long‑term value realisation of RM’s enterprise solutions across key customer sectors and regions. The Head of Customer Success provides leadership to a crucia

A leading financial infrastructure provider in Greater London is seeking a VP of Customer Success to lead the customer lifecycle post-sale. The ideal candidate will have over 8 years of experience in Customer Success leadership within a B2B SaaS or FinTech/InsurTech environment. This role is essenti

As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Lead a team of CE Manage

A leading AI business planning platform in Greater London is seeking a Head of Community and Customer Marketing. The ideal candidate will have over 10 years of experience in customer marketing within B2B tech and possess strong analytical and storytelling skills. This strategic role involves leading

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Berichtet an: Chief Executive Officer.

A leading investment platform company in the UK is seeking a Head of Customer Acquisition to drive and evolve their customer acquisition strategy. The position offers a competitive salary, a hybrid working model, and an array of benefits including extensive holiday entitlement and health plans. Cand

A leading financial services firm in Greater London seeks a Client Success Director to shape their client success strategy. With a focus on operational impact and growth potential, this position is essential to the company's success during an exciting growth phase. This role involves leading and men

A leading UK-based technology services business is seeking a Head of Customer Operations in Lancashire. The role involves optimizing customer support and success, focusing on incident management and operational governance. Competitive salary of £100,000 plus benefits is offered.

Success in this role is measured by clear ownership of Technical Success, reduced CTO and VP Engineering involvement in day-to-day customer work, faster and more predictable onboarding, strong trust from Sales and CS, and clear visibility into quality, throughput, and team capacity. TAMs exist to ta

A dynamic InsurTech startup in Greater London seeks a Customer Success Manager to build and lead its Customer Success function. This role offers a unique chance for genuine autonomy and growth in a transformative industry.

A leading ERP SaaS provider seeks a Service Delivery / Customer Support Manager to enhance customer experience and lead the support team. The position offers a competitive salary of £54,000 - £58,000 with bonus potential and flexible hybrid working arrangements. Located in Grantham, this role emph

A fast-scaling, multi-brand direct-to-consumer eCommerce group is seeking a Head of Customer Experience to take full ownership of the end-to-end customer journey across multiple brands and international markets. As Head of Customer Experience, you'll own and elevate every customer touchpoint, from p

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success. Ideal candidates will have 4-7 years of

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Make succession plans so that colleagues are proactively readied for their next career opportunities, and so that plans are in place for s

We are looking for a Manager of Customer Success UK, Ireland & France to lead the local teams that work closely with our customers and community, walking them along their journey of building and scaling their DevOps practices, and drive them to stronger adoption of JFrog solutions. Thousands of cust

Wir pflegen eine offene Kultur, lernen von- und miteinander und bieten zahlreiche Benefits. Nice to have: + Deine spanischen und/oder portugiesischen Sprachkenntnisse runden dein Profil ab. DARAUF KANNST DU DICH FREUEN*** finanzielle Beteiligung am KITA-Platz* Zuschüsse für Deutschland-Ticket, be

A sustainable pet food company in the UK is looking for a Head of Customer Love Foundations to enhance customer experiences across markets. In this key role, you will manage a team of specialists, oversee operations, and drive improvement initiatives, ensuring alignment with company strategy. You wi

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

A dynamic media company in Greater London seeks an experienced leader for the Client Success role. The ideal candidate has over 5 years of leadership experience in fast-paced environments, along with strong project management and analytical skills. This position offers competitive compensation, grow

We’re hiring a Head of Customer Education Content, to lead the strategy, creation, and impact of the educational content that powers Pipedrive’s customer growth and loyalty. We’re looking for the Head of Customer Education Content that is responsible for all the key customer-facing educational

Moneybox is entering a pivotal stage of operational transformation, and this is a unique opportunity to define how we serve customers at scale, building the foundations for long-term success. The Head of Customer Operations is a senior leadership role responsible for leading and scaling Moneybox’s

Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment. Ideal backgrounds include Principal PM, Group PM, or early Director-lev

Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence. Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and frameworks.

A global technology leader in the United Kingdom is seeking a Head of Customer Engineering to lead teams responsible for cloud transformation outcomes. In this role, you will manage customer partnerships, define technical go-to-market strategies, and resolve technical roadblocks. The ideal candidate

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities. The position requires presence in the London office two days a week and offers a diverse and inclusive workplace.

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. Head

This hybrid role requires leading sales strategy and technical engagement with clients, focusing on retention and growth of the customer portfolio. A leading subscription management platform in the UK is seeking a Manager of Customer Solution Engineering. The company offers competitive compensation,

As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Lead a team of CE Manage

A leading eyewear company in Greater London is seeking a passionate Head of Retail to lead 18 stores and create a customer-centric culture. This full-time role emphasizes customer experience and requires strong leadership and communication skills. Benefits include generous employee discounts, compli

We strive to ensure that each member of our team, regardless of their department or role, prioritises the success of the customer in every interaction. We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world‑class SaaS

Head of Customer Contact - Repairs. Familiarity with managing customer expectations across varied contact channels, with an understanding of digital transformation and channel shift opportunities. Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages.

If you’re exploring the market for an opportunity in a vibrant tech scale‑up, and bring prior experience in SaaS Customer Success, submit an expression of interest so that one of our dedicated recruiters can be in touch when there is a match. Our team of nearly a thousand people wakes up every d

Organisation Management: Work in collaboration with related Head Office departments for regular reporting of commercial performance, evolution of the competitive landscape, market intelligence, plans for capacity amendments, development of new tools and of new product features. Define and submit rev

We are seeking a Head of Customer Success for EMEA to drive adoption, value realization, and NDR across the region. Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London. Travel to key customers

Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage

As Head of Customer Success, you will take the lead in being the voice of our customer base. Knowledge of Customer Success innovation, best practices, and ability to leverage internal resources to drive efficiencies across Customer Success processes. Experience of managing a small Customer Success o

A dynamic marketing platform in Greater London is seeking a Head of Customer Success to lead its Customer Success function. This position offers competitive benefits, including flexible working hours and generous annual leave.

Deliver commercial growth through ownership of senior level customer relationships, commercial and contract negotiations, and the development of a value‑led customer success proposition that maximises ROI. Drive customer success and retention by setting a clear customer success strategy, identifyi

The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. This role requires a strategic thinker with a proven track record in software sales and people leadership. Responsibilities inc

A leading recruitment partner in the UK is seeking a Head of Employer Success to build a high-performing team and drive retention and advocacy across employer partnerships. The role involves leading customer success functions, managing enterprise-level relationships, and collaborating across various

A leading financial services provider in London seeks a VP of Customer Success to drive customer satisfaction and retention. Ideal candidates have 8 years of experience in B2B SaaS or FinTech, along with exceptional leadership and problem-solving skills. The position offers competitive benefits incl

A well-established housing provider in the UK is seeking a Head of Customer Service to lead customer services and community engagement. This permanent position, home-based with occasional travel, offers a competitive salary of £85,000 plus a £4,000 car allowance. The ideal candidate will have sign

A leading technology company in Greater London seeks a Head of Customer Engineering to lead teams and facilitate cloud transformation for clients. Responsibilities include providing thought leadership, developing talent strategies, and ensuring successful cloud outcomes for customers. The role requi