Trabajos head of customer success en RugbyCrear alertas

A vacancy has arisen within the Client Team for a Client Account Manager covering the Cambridgeshire areas. The role could also involve occasional overnight stays and the ideal candidate must be located in the Cambridge area within a 40 mile radius. The successful candidate will be responsible for producing specifications for new and existing clients relating to mixed tenure new build developments, and planned refurbishments schemes. As the UK market leading Kitchen, Bedroom and Bathroom fitted furniture manufacturer, our client have had unsuppressed growth over the last 50 years, with an emphasis on providing a high standard of products and service. They are currently seeking the very best people, to further strengthen their position within the industry by appointing dedicated individuals to share in their success. As a Client Account Manager, your key responsibilities will include: Working closely with Development and Sales Managers/Directors and Architects within the Social Housing market to create specifications for mixed tenure new build schemes to help meet clients' budgets. Once approved the live Developments will be passed onto the Contractor or Skyline Teams to look after the running of the sites. Developing and growing relationships with key personnel within the Client Maintenance, and Development teams. Building a pipeline of New Build Developments and Specification for Clients within the Social Housing sector. Forecasting pipeline for secured new build work passed onto the Contractor or Special Projects teams, as well as the planned refurbishment works. Conducting Factory and Marketing Suite tours at Head Office to demonstrate the service and products that our client can provide. Producing monthly reports on all opportunities and sales. Maintain customer contact details to ensure customer records are kept up to date. Manage/control the quotation tender process for new businesses. As a Client Account Manager, you must be: Able to manage your own diary and time efficiently and effectively. Able to communicate confidently with people at all levels from site operative to Director. Willing to work as part of a dynamic team. Able to work under pressure to maintain deadlines. Computer literate, with good PowerPoint and Excel skills. Self-motivated and enthusiastic. Professionally presentable at all times. As a Client Account Manager, you will also have: Knowledge of the industry, company's terms of trading, range of manufactured and bought out products and all major competitors. An understanding of the Social Housing Market. Excellent organisational and administrative skills. The ability to “think outside the box” to find solutions. A full UK driving licence as you will be required to travel within the region and to other parts of the UK as required. This position will be rewarded with a competitive salary, however in order for you application to be taken further please state your required salary. If this sounds like the perfect opportunity for you and you'd like to become our client's Client Account Manager??????, then please click ‘apply' today – don't miss out, they'd love to hear from you! TPBN1_UKTJ

Head of Sales & Marketing Location: Rugby Site Based (with national and international travel) Package: Competitive Remuneration Package and Commission Scheme An Exciting Opportunity to Shape the Future We are a well-established, vertically integrated laser manufacturing company with an excellent reputation for innovation, quality, and technical excellence. Our products are trusted by customers worldwide, and we are now entering an exciting phase of growth. To support our ambitious plans, we are creating a new senior leadership position for a Head of Sales & Marketing. This is a unique opportunity for a commercially driven individual to make a significant impact by developing new business opportunities, opening new international markets, and help shape the future direction of our global sales strategy. This role is ideal for someone who thrives on identifying opportunities, building lasting customer relationships, and delivering sustainable business growth. The Role - Head of Sales & Marketing Reporting directly to the CEO, you will be responsible for developing and executing a global sales and marketing strategy that delivers profitable growth while strengthening our existing market position. You will take ownership of business development activities worldwide, identifying new customers, establishing strategic partnerships, and supporting our established international distribution network. Alongside your commercial responsibilities, you will lead and develop a small team of experienced technical laser sales professionals, ensuring they are supported, motivated, and focused on achieving ambitious targets. National and International travel will form a significant part of this role, requiring regular visits to our Parent Company and its subsidiaries, customers, distributors, industry exhibitions, and emerging markets across Europe, North America, Asia, and other global territories. Key Responsibilities - Head of Sales & Marketing Develop and implement a global sales and marketing strategy aligned with the company's long-term growth objectives. Align marketing and sales to optimise lead generation. Identify and secure new business opportunities across existing and emerging markets, including product expansion and targeted marketing campaigns. Open new international markets and establish strategic customer relationships. Support, develop, and grow our worldwide distributor network. Lead, mentor, and inspire a small team of technical sales professionals. Create a culture of accountability, collaboration and continuous improvements. Build strong relationships with OEMs, distributors, and key accounts. Represent the company at international trade exhibitions and industry events. Work closely with Research and Development, Production and Senior Management to ensure customer requirements are met. Monitor market trends, competitor activity, and emerging technologies to identify commercial opportunities. Deliver sales forecasts, budgets, and regular performance reports. About You We are looking for a confident and commercially astute senior sales leader with the ambition and determination to drive business growth on a global scale. You will possess: A proven track record of developing new business and delivering sustainable sales growth. Experience managing international distributors and key customer relationships. Previous experience leading and developing sales teams. Strong commercial negotiation and relationship-building skills. The ability to develop strategic sales plans and successfully execute them. A proactive, self-motivated approach with a genuine passion for winning new business. Excellent communication and presentation skills. A willingness to travel internationally on a regular basis. Experience within the laser, photonics, industrial manufacturing, scientific instrumentation, automation, precision engineering, or other high-technology sectors would be highly advantageous, although candidates from comparable technical B2B industries will also be considered. What We Offer The opportunity to shape and lead a newly created senior role. A respected, financially stable business with a global customer base. The autonomy to influence commercial strategy and make a measurable impact. Competitive remuneration package with rewarding performance-related commission. The opportunity to work with industry-leading technology and an experienced technical team. International travel and exposure to global markets. Join Us If you are an ambitious sales leader looking for the opportunity to build new markets, lead a talented team, and play a pivotal role in the continued success of a growing international laser manufacturer, we would be delighted to hear from you. Apply today with your CV and a covering letter outlining your experience and why you are the right person to lead our next phase of global growth

The Head of Customer Adoption, EMEA is a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from te

You lead the Customer Success function and are accountable for three connected pillars of scope: client onboarding from post-sale to go-live; management of the client-delivery vendors who perform subcontracted work on our behalf; and Client Portal customer onboarding and support. At GoGlobal, the He

Fourth is seeking a Head of Customer Adoption, EMEA to own Independent and SMB segments of Fourth's customer base — about 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from tech-touch to relationship-hybr

We are currently seeking an experienced professional to join our team in the role of Head of D2C (Direct to Consumer) Wealth Customer Proposition. The Head of Direct-to-Consumer (D2C) Wealth Proposition is responsible for defining and delivering the long-term proposition strategy for HBUK’s D2C re

RevenueCat is seeking a Head of Customer Success to define and scale the post-sales motion. You will partner with TAM, Support, Sales, Product, and Growth Advisory to drive measurable customer outcomes, revenue impact, and product feedback.

GoGlobal is seeking a commercially minded Head of Customer Success to own the client journey from post-sale through steady-state delivery. You will build scalable onboarding programmes, govern vendor performance, and orchestrate cross-functional collaboration with product and regional leaders to dri

Over time, you will turn that work into the operating system for Customer Success at RevenueCat: account plans, customer tiers, health signals, review cadences, handoff rules, playbooks, hiring profiles, enablement loops, and scaled programs that help us serve more customers without becoming bloated

Aveni is seeking a Head of Customer Success to lead and scale a team in a remote-first UK setup. You will own metrics like GRR, NRR, customer health, and satisfaction while shaping the Voice of the Customer to influence product direction and strategy. You will own the CS operating model, drive custo

Fourth LTD in London is seeking a Head of Customer Adoption, EMEA, a senior leadership role owning the Independent and SMB segments of Fourth's EMEA customer base — approximately 25% of EMEA revenue. The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success acro

They're looking for someone with the credibility and gravitas to become the senior Customer Success voice in the room when it matters most, leading strategic customer conversations, supporting complex accounts and setting the standard for commercial Customer Success. Taking the lead for the Scaled C

The role leads Independent Customer Care, SMB Customer Adoption, and Digital Customer Success across engagement models from tech-touch to relationship-hybrid, building an adoption- and ROI-focused CS model in partnership with the Senior Director, Customer Success, EMEA. The Head of Customer Adoption

The Opportunity:Taking the lead for the Scaled Customer Success function, youll define how a modern scaled CS organisation operates, leading two Customer Success Managers whilst remaining a highly visible, customer-facing leader. Theyre looking for someone with the

Taking the lead for the Scaled Customer Success function, you'll define how a modern scaled CS organisation operates, leading two Customer Success Managers whilst remaining a highly visible, customer-facing leader. They're looking for someone with the credibility and gravitas to become the senior Cu

This is about leading the customer growth strategy, shaping commercial strategies and championing the voice of the customer which ul leads to customers choosing Krispy Kreme again and again…. Weekly doughnuts on us, plus 50% off doughnuts, 30% off drinks and 25% off Merch across our UK & Ireland K

Fella & Jones are delighted to be partnering with a globally recognised contemporary luxury fashion brand in the search for an experienced Head Of Customer Services to join their London head office. Acting as the voice of the customer, you'll work cross-functionally with Ecommerce, CRM, Logistics an

Lead customer experience operations, building processes and teams to deliver exceptional outcomes for partners and customers.

Lead customer account management and support teams to enhance the customer journey, focusing on satisfaction, retention, and account growth.

The Head of IT Service Operations is responsible for the stability, resilience, governance, and continuous improvement of Centrica Energy’s Trading Infrastructure services. Lead teams and foster a culture of accountability, resilience, and continuous improvement. Delivery of accurate operational r

The successful candidate will possess a strong understanding of marketing automation, publishing workflows, reporting, templates and lead management processes; experience of working with technology, data or platform teams to shape martech, AI, data and analytics priorities; excellent stakeholder man

With teams across multiple international markets, the business is entering an exciting phase of growth as institutional adoption of digital assets accelerates. Working closely with the Chief Commercial Officer, you'll align marketing with commercial objectives while leading a lean, high-performing

The role offers a competitive package with bonus potential and a range of benefits. Metro Bank is seeking a Director of Loyalty and Programme Design for a 6-month FTC. You willDefine loyalty strategy, design customer value exchanges, develop partnerships and build data foundations for an insight-led

S&H have been exclusively instructed by a consumer business on a Head of Legal Operations position. Managing a team of engineers and legal operations specialists, you will be responsible for shaping and designing (and implementing) legal ops to a global legal function, aiming for a best‑in‑class

Centrica Energy in London is seeking a Head of IT Service Operations to stabilise and continuously improve our Trading Infrastructure services.

My client, a large UK Financial Service Organisation is seeking a Head of Technology Operations to build a Technology Operations function from scratch and lead it at national scale to join their London based office. Head of Technology Operations – Technology, Reliability, Incident Management, Team

OneDome Group is expanding its HomeBuyer Service and seeks a Head of Sales Progression to lead a high-performing PMA team, guiding clients from mortgage approval to completion. You will coordinate with brokers, conveyancers and partners, ensuring a smooth homebuying journey and superior customer out

We exist to give SMEs the capital and confidence to grow — fast, fair, and without the friction of traditional lending. We're looking for a Lending Controller to take end-to-end operational ownership of our lending function. Own end-to-end operational performance of the lending pipeline: scrubbing

What you'll bring to the team** Deep UX design experience, with at least 5 years in senior or leadership roles within enterprise software environments A track record of defining and executing UX strategy for a broad product built by multiple teams* Experience partnering closely with Product and En

The successful candidate will thrive in a fast‑paced, internationally connected environment and demonstrate strong leadership, strategic judgement, and a genuine passion for growing both people and business, at a moment of real momentum within the wider group. We are partnering with a globally rec

Expedia Group Growth Marketing Technology team seeks a Senior Product Manager to drive data, automation and AI/ML powered marketing tools across global campaigns on platforms like Google, Meta and Apple.You will translate complex concepts into clear requirements and partner with engineering, data sc

This role is based in London with remote flexibility and an expectation of connecting in the office one to three days a week. Understanding of data center cost drivers, including power, cooling, network infrastructure, and capacity utilisation, is preferred. We strongly encourage applications from p

As a part of the Technical Operations Manager within Third-Party Data Center Operations EMEA, your mission is to ensure the highest levels of digital operational resilience, safety, and regulatory compliance across all third-party data center partnerships. You will lead comprehensive audit programs

People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more f

The ideal candidate will operate at the intersection of product and marketing, shaping strategies while executing tactical marketing initiatives.

Location: This role is primarily based in our London office, with regular office attendance of a minimum of 3 days per week required to support collaboration and stakeholder engagement. This position offers the opportunity to engage with senior stakeholders, including ExCo, to define and measure per

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) member

Reporting directly to the Chief Payments Officer, the Head of Payments Operations will lead the operational execution of Fresha’s global payments strategy. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha’s ecosyst

Oscar Technology in London is seeking a Director of Applications to lead the Applications function and ensure availability and evolution of Salesforce, Workday, and Microsoft 365/Azure, alongside the engineering practice and AI platform operations. You will report to the CTO and build the platform C

Record PLC is seeking an experienced Head of Infrastructure to lead global infrastructure operations, security, and resilience from our London base. The role reports to the CTO and requires hands‑on leadership of a high‑performing team, with strong governance, risk management, and operational ex

Reporting to the Head of Marketing, EMEA, you will act as the connective tissue between Product, Sales, Account Management, Marketing, and the broader GTM organization, and as the voice of the restaurateur inside Lightspeed. Lightspeed is looking for a senior product marketing leader to own the go-t

Join us to be part of a pioneering company shaping the future of AI. Drive the creation of engaging content (blog posts, demos, whitepapers, case studies, tutorials, webinars) to educate and inspire our target audience. This is a unique opportunity to join a high‑growth company at the forefront of

A leading financial services organization in London is seeking a Head of Technology Operations. Compensation includes a base salary of up to £190,000 plus bonus.

Competitive salary plus generous perks including health insurance and transportation reimbursement offered in Greater London. This role involves crafting messaging and positioning while launching new offerings in a competitive AI landscape.

The successful candidate will possess a strong understanding of marketing automation, publishing workflows, reporting, templates and lead management processes; experience of working with technology, data or platform teams to shape martech, AI, data and analytics priorities; excellent stakeholder man

All roles are open to part-time, job-share and other types of flexibility. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years,we’vebeen helping our customers plan and prepare for their financial futures. We offer our colleagues fle

The Head of Treasury Operations, EMEA is responsible for leading the regional Treasury Operations function and ensuring the effective, controlled and scalable execution of Treasury operational processes across EMEA. Pay due regard to the interests of customers and treat them fairly. Role model the h

We offer a comprehensive suite of benefits designed to help each member of our team thrive. Deep CCaaS market expertise – you understand the competitive landscape, buyer personas, and macro trends shaping the future of customer service. Reporting to the VP of Product Marketing and embedded within