Trabajos head of customer success en CoventryCrear alertas

We're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. We’re currently searching for a Head of Finance to join us on a permanent basis. You will be responsible for our Jewson branch network across the South East, Central and Wales. JOB PURPOSE The Head of Finance is a key member of the Divisional Leadership Team, partnering closely with the Managing Director to drive commercial performance, profitable growth, and strategic decision-making across the division. Operating within a complex multi-site environment, the role provides financial leadership to a business comprising multiple regions, branches, and support functions. The successful candidate will combine strong financial acumen with commercial insight, influencing operational leaders to improve sales, margin, productivity and cash generation, whilst having control over costs. This role is not solely focused on financial stewardship; it is a highly visible leadership position that shapes business strategy, challenges performance, and delivers actionable insight to improve results. KNOWLEDGE, SKILLS, QUALIFICATIONS AND EXPERIENCE REQUIRED • Fully qualified accountant (ACA, ACCA, CIMA or equivalent) with strong technical and commercial finance expertise., • Proven finance leadership experience within a complex, multi-site business environment, ideally across distribution, merchanting, retail, wholesale, or similarly operationally intensive sectors., • Significant experience supporting a sales-led or trading business, with a strong understanding of the commercial drivers of revenue, gross margin, customer profitability and pricing., • Demonstrable track record of successfully partnering senior operational leaders to drive profitable growth, improve financial performance, and influence strategic decision-making., • Strong commercial finance and business partnering capability, with experience translating financial insight into tangible business actions and outcomes., • Experience operating effectively within a matrix organisation, building strong relationships and influencing stakeholders across multiple functions and levels of seniority. KEY RESULT AREAS • Strategic Finance Leadership: Partner with the Managing Director and Regional Directors to support the development, implementation and tracking of key strategic initiatives, driving sustainable sales growth, margin improvement and EBITDA delivery across the division., • Commercial Business Partnering: Act as a trusted advisor to operational and commercial leaders, providing financial insight, challenge and guidance to support the achievement of business objectives and maximise profitability., • Decision Support: Deliver high-quality financial analysis, reporting and modelling that provides actionable insight, supports strategic decision-making and identifies opportunities for profitable growth and operational improvement., • Performance Management & Analysis: Lead the monitoring and evaluation of business performance through robust KPI reporting, variance analysis and trend identification, ensuring risks and opportunities are understood and acted upon in a timely manner., • Financial Planning & Analysis: Own the divisional budgeting, forecasting and financial planning processes, ensuring accurate forecasts, clear accountability and effective management of costs, profitability and cash performance. What’s in it for you? • Competitive Base salary, • Hybrid Working – 4 days at our Binley, Coventry office and 1-day WFH., • Discretionary bonus, • Retirement savings plan, • Life assurance, • Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child, • A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more., • Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support., • WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway. Why Choose Us? Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations. Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers. Professional Development - We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career. Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks! Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm What's Next If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. #SBMUK

The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva., • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors., • Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for., • Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management., • Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary., • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management., • Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions., • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery • Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it., • Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination., • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms., • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem., • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products., • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred., • You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable., • Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape., • Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance., • Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day., • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role • You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company., • You have worked at the intersection of DevOps and security/compliance in regulated industries., • You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics., • You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce., • You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose • Achieve deep fluency in Flosum's five product lines and their technical architecture., • Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points., • Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win., • Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win • Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability., • Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn., • Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead • Drive measurable improvement in competitive win rates against Copado and Gearset., • Launch at least one net-new product capability that opens a new revenue stream or market segment., • Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

Location: Hybrid, Newcastle or Remote (UK Based) Reports to: Head of Engineering Type: Full-time At Oak Engage, we’re on an exciting growth journey—backed by a major investment from NorthEdge to scale our impact and redefine the future of employee engagement. Trusted by some of the UK’s biggest brands, including Aldi, Five Guys, and ITV, we help organisations connect, engage, and empower their people through smarter, more personalised internal communication. With our next stage of expansion underway, we’re building a team of bold, ambitious thinkers ready to make their mark at a high-growth, purpose-driven SaaS company. If you’re looking to shape the future of work and grow alongside a company that’s going places, now’s the time to join Oak. We’re looking for a skilled Integrations Engineer (C#) to build and maintain the external integrations that power Oak’s platform. You’ll be working on everything from HRIS and identity integrations to bespoke APIs and third-party system connectors—helping our customers connect Oak seamlessly into their existing tech stack. This is a hands-on role ideal for someone who enjoys working with APIs, data mapping, authentication flows, and solving real-world integration challenges in enterprise environments. • Develop and maintain secure, scalable integrations between Oak and third-party systems (e.g. Azure AD, Workday, SAP, custom APIs), • Collaborate with customer success and implementation teams to support integration requirements, • Own authentication flows (OAuth2, SAML, etc.) and integration-specific APIs, • Maintain integration documentation and configuration guides, • Troubleshoot and resolve integration issues across customer environments, • Build reusable components and tools to streamline future integrations, • 3–5+ years of experience with C# and .NET (preferably .NET Core/.NET 6+), • Strong experience working with APIs, webhooks, and authentication protocols (OAuth, SAML), • Knowledge of enterprise integration patterns and secure data handling, • Experience with Azure services and identity providers a strong plus, • Great problem-solving and communication skills, especially in customer-facing scenarios, • A meaningful role in a mission-led SaaS company with strong growth and product-market fit, • The chance to work with household brands and solve real-world enterprise challenges, • Flexible hybrid or remote working options, • Private health insurance, life insurance, and Employee Assistance Programme (EAP), • Gym contribution and travel allowance, • Enhanced maternity, paternity, and discretionary leave, • Generous holiday policy (25 days + Bank Holidays + additional discretionary days), • Regular team socials and a positive, collaborative culture Hiring Manager Interview • Deep dive into architecture, problem-solving, and team contributions, • Assess communication and curiosity Technical Task or Live Pairing • Realistic, time-bound task or live coding session, • Use structured rubric for fairness (avoid freeform “whiteboarding”), • "Focus on team collaboration, code quality, and feedback" Peer Technical Panel/Culture Fit / CTO Chat - In person at our NCL HQ • Includes cross-functional devs, product manager or designer, • Assess long-term growth potential and alignment with tech principles, • Opportunity for candidate to ask strategic questions At Oak, we’re committed to building a diverse and inclusive workplace where everyone feels welcome, supported, and able to thrive. We believe that different perspectives make us stronger, and we actively encourage applications from people of all backgrounds, experiences, and identities — including, but not limited to, race, ethnicity, gender, age, disability, sexual orientation, and socio-economic status. We are an equal opportunities employer. All hiring decisions are based on business needs, role requirements, and individual qualifications — without bias or discrimination. If you require any adjustments to the interview process or the role itself to support accessibility, please let us know — we’re happy to help.

At Notpla we’re at the leading edge of sustainable innovation, creating natural alternatives to single-use plastic packaging that’s carefully engineered to create a healthier planet. Founded on the belief that nature knows best, we’re an innovative, ideas and action-oriented scale-up who develop and manufacture uncompromisingly natural packaging solutions from seaweed and plants. The Edibles Category Owner will spearhead the strategic and operational success of the Edibles product line at Notpla. This category includes Ohoo, edible films, and pipettes, among other innovative products. This is an exciting time to join Notpla, right on the brink of a record-breaking year for revenue and on-track for major growth in the next 18-24 months. Bolstering confidence in our financial performance, we have just secured a Series A+ fundraise for £20million, enabling us to scale our growth and environmental impact faster than ever. The Category Owners report directly to the CEO’s & Co-Founders, whilst being heavily supported by our Head of Product Portfolio and our CRO. You will work closely with the Technical Category manager for the edible packaging category, working with them in a “co-founder” type capacity to drive the category’s vision-setting, strategy formulation, and category performance ownership Led by strong values, all Notpla employees are encouraged to take responsibility for their domain, giving a high level of autonomy. Our aim is to build an inspiring culture that's reflected in our working policies ,environment and employees. Besides offering exciting roles and a great working environment, Notpla provides competitive salaries, the potential for EMI Share Options, a zero-carbon pension scheme, discounts with local businesses, and subsidised social activities. Our office first hybrid working policy allows you to work in the manner that maximises your productivity, while still creating a vibrant and collegiate work environment.. We are a social business with regular clubs and events, and we are proud of how our diverse workplace has created a community that is all pushing towards the common goal of making plastic disappear. The role encompasses vision-setting, strategy formulation, and category performance ownership. The role of Edibles Category Owner represents a unique opportunity to lead and shape the category from its foundation, defining business opportunities and driving forward innovation within the edible packaging space. The Edibles Category Owner will act as a steward of cohesive growth and a champion of sustainability and customer experience within this pioneering category. We are looking for a Results driven, collaborative leader who is willing to take on full accountability for the category's success. You will have to be able to combine strategic vision, whilst focusing on measurable goals, using your leadership skills to foster teamwork and align a multifunctional group to achieve its goals. You will need to have prior experience in a Product Manager/Category Owner type role, preferably within the packaging, food or FMCG space. Alongside this you will need to have a demonstrable track record of delivering commercial success, owning the business development process from cradle to grave. You will also need to have strong financial acumen, owning the categories P+L and forecasting models. Alongside all of the above, your day to day responsibilities will include: Oversee the strategy for the entire Edibles product line, balancing short-term execution with long-term growth objectives. Develop and track category KPIs, focusing on measurable outcomes such as product adoption, customer satisfaction, and revenue growth. Identify new business opportunities within the Edibles category, targeting strategic markets and segments. Create and maintain a robust pipeline of leads, transforming prospects into recurring customers. Negotiate and secure long-term agreements with key accounts, ensuring sustained revenue growth and customer retention. Oversee the end-to-end product lifecycle for edible products, from development to launch, ensuring successful execution across all touchpoints, including marketing, pricing, distribution, and customer support. Work closely and collegially with a small but highly skilled team, including a technical project manager and a food scientist, fostering a spirit of collaboration. Collaborate with engineering, chemistry, design, commercial, and finance teams to achieve category goals. Develop and nurture strong relationships with key customers to better understand their needs and create customer-centric solutions. Partner with industry suppliers to ensure a reliable and innovative supply chain for the Edibles category. £45,000 - £60,000 + EMI Share Options

Business Development Manager Sector: Life Science (academia and Industry) Location: home office based with c2-3 days travel per week Salary: competitive package based around skills and experience We are excited to be working with an established and innovative supplier of Life Science services to industry and academia and supporting their search for a Business Development Manager. They are seeking an experienced New Business Developer who has an established background selling drug discovery; industry and academia. This is "new business" focused role will be home office based with regular travel to customer sites and to their facilities in the north of the UK. It’s an exceptional opportunity for an ambitious and success orientated individual who is looking to play a pivotal role in developing the division and will see very real results from their sales efforts. You’ll be working with the Senior Management Team to shape the division and will have a direct impact of the formation and development of the offering. Specific responsibilities will include: • Lead generation through proactive out-bound activity including client visits, attending events/exhibitions, marketing campaigns and cold calling. Nurturing leads and closed for service sales, • Develop and maintain the customer CRM, • Host customers at site to demonstrate capabilities & service offering, • Negotiate packages with customers, • Develop sales proposals and prepare standard sales contracts in line with specific procedures., • Perform market/competitor research, • Liaise with senior management over the innovation and development of service offering to establish a foothold in the market and carve a niche to meet the demands of customers The successful candidate will have the following skills and experience: • Degree qualified in a Life Science related discipline (or with equivalent industry experience working in or selling similar lab services), • Proven experience of working in a scientific sales environment, • Well networked with Academics and Pharma/Biotech professions within the Life Sciences sector, • Experienced in a tender sales process, • Fluent in English with excellent verbal and written communication skills, • Knowledgeable of Assay validation, cell/tissue culture, bio-, tissue, cell- banking, • Ability to build and establish collaborative relationships, • Self-motivated, positive and ambitious, • Driver with full UK driving license and able to travel regularly to cover territory; including visiting to their Head Office in the north For additional information about this exciting new opportunity please contact Richard Taylor

We are recruiting on behalf of our client for an experiencedNeighbourhood Services Managerto join a large and high-performing housing organisation on an initial 3-month contract, with the potential for extension. This is a senior operational leadership role responsible for overseeing a large-scale housing management service covering approximately16,000 properties. The successful candidate will play a key role in stabilising services, driving performance, and ensuring excellent neighbourhood and tenancy management outcomes. The successfulNeighbourhood Services Managerwill receive support and onboarding from the Head of Neighbourhood Services to ensure a smooth transition into the role. Key Responsibilities of a Neighbourhood Services Manager: • Lead and manage a high-demand neighbourhood housing management service., • Drive service improvement, operational performance, and customer satisfaction., • Provide leadership across neighbourhood management and anti-social behaviour (ASB) services., • Ensure effective tenancy management and neighbourhood standards are maintained., • Monitor team performance, service delivery targets, and operational outcomes., • Work collaboratively with internal and external stakeholders to deliver high-quality housing services.Team Management Direct responsibility for: • 5 Neighbourhood Team Leaders, • 31.5 FTE Neighbourhood Officers, • 5 Safer Neighbourhood Officers, • 4 Neighbourhood AssistantsCandidate Requirements:, • Extensive experience within housing management., • Proven success leading large operational housing teams., • Strong expertise in neighbourhood management and ASB casework., • Excellent leadership, people management, and performance management skills., • The ability to quickly assess, stabilise, and improve services in a fast-paced environment., • Strong stakeholder management and communication skills.Essential Criteria:, • Must live within a commutable distance of Coventry., • Able to attend the office 23 days per week., • Available to start at short notice or immediately preferred.What's on Offer?, • Immediate opportunity to make a significant impact within a large housing service., • Senior leadership exposure and responsibility., • Support and guidance from an experienced Head of Service., • Potential contract extension beyond the initial term.If this Neighbourhood Services Manager is of interest, please apply or contact JBRP1_UKTJ

An exciting opportunity has arisen for an experienced Head of Design to join a leading global apparel manufacturer and strategic supplier to some of the UK's most recognised retailers and brands. This highly visible leadership role would suit either an established Head of Design or a talented Design Manager/Senior Designer looking to take the next step in their career. The successful candidate will lead the UK design function, driving creative vision, trend direction and product strategy across a diverse customer portfolio. Working closely with both UK and overseas teams, you will be responsible for identifying future trends, creating compelling product stories, developing customer relationships and inspiring a high-performing design team. This role combines creative leadership with commercial influence and offers the opportunity to play a key role in the continued growth of the business. The position offers hybrid working, with flexibility around location for the right individual, together with a generous bonus scheme and excellent benefits package. Main Duties & Responsibilities • Lead the overall design vision and creative strategy across UK and European markets., • Drive trend forecasting, market intelligence and consumer insight across Babywear, Kidswear and related categories., • Translate global fashion, lifestyle, colour and fabric trends into commercially successful product concepts and ranges., • Develop seasonal narratives, trend presentations and innovative product stories for key customers., • Present trend direction, product strategies and creative concepts to customers and senior stakeholders., • Build and maintain strong relationships with Buying Managers and key retail decision-makers., • Support business growth by identifying new opportunities through industry knowledge, customer relationships and market awareness., • Work closely with overseas Product Development and Design teams to ensure seamless execution of design concepts., • Balance creativity with manufacturing capability, commercial objectives and customer requirements., • Lead, mentor and develop the design team, fostering a high-performance culture focused on innovation, collaboration and commercial success. Person Specification • Significant experience within the apparel industry, ideally gained across both supplier and retail environments., • Proven leadership experience as a Head of Design, Design Manager or Senior Designer ready for progression., • Strong background within Babywear and Kidswear design, • Excellent trend forecasting, market analysis and product development skills., • Ability to translate consumer and market insights into commercially successful product ranges., • Experience presenting to and influencing senior customer stakeholders, including Buying Managers and Directors., • Strong understanding of garment construction, fabrics, manufacturing processes and product costing., • Experience working with international sourcing, product development or design teams., • Demonstrable success in leading, mentoring and developing creative teams., • Commercially minded, highly organised and capable of operating effectively within a fast-paced environment. This is an outstanding opportunity for a commercially focused design leader to join a growing international business and make a significant impact on both creative direction and commercial growth. The role offers genuine career progression, customer exposure at senior level and the opportunity to shape the future design strategy of a highly respected organisation. JBRP1_UKTJ

Lotus Cars builds world-class, high-performance and lightweight sports cars that are sold all around the world. To bring the company to the level we want it to be, we are looking for a Marketing Director in the Commercial Europe Region Marketing Department to join us in our Commercial site based in Raunheim, Germany on a full-time basis. The Marketing Director is a pivotal leadership role, responsible for defining and executing the integrated marketing and communications vision for Lotus across Europe and the UK. This strategic leader will architect brand campaigns, pioneer our digital and social presence, and orchestrate marketing PR initiatives that elevate our brand equity while directly fuelling sales growth. This role demands a proven leader who can seamlessly bridge European and Chinese digital marketing practices to create a distinct competitive advantage. • Strategic Marketing & Brand Leadership: Develop and own the overarching marketing strategy, translating business objectives into an insightful, data‑driven plan that captures market opportunities and defends against competitive challenges., • Champion creative excellence by conceiving and directing high‑impact, innovative product launch campaigns and brand experiences that are authentic to the Lotus legacy, generate significant buzz, and directly contribute to the sales pipeline., • Provide visionary leadership to media and creative agencies, setting a clear and ambitious creative vision and ensuring all outputs are of the highest standard and aligned with our brand strategy., • Spearhead our digital transformation by building our social media ecosystem from the ground up (e.g., Instagram, LinkedIn), embracing emerging platforms and trends to engage new audiences., • Oversee the strategic development and user experience of the company’s official website and mobile app, ensuring they serve as premier digital touchpoints for brand immersion and lead generation., • Integrated Marketing PR: Direct a comprehensive Marketing PR strategy encompassing crisis management, product PR, and sustained brand storytelling., • Cultivate and leverage senior‑level relationships with key media, influencers, and industry partners to protect and enhance the brand’s reputation and authority., • Ensure a consistent and powerful brand narrative across all internal and external communication channels., • Oversee product launches (vehicles, components, or industrial solutions)., • Collaborate with engineering, sales, and product teams to ensure success of product launch., • Plan, organize and manage marketing events and promotion., • Analyze competitors, pricing, and customer insights., • Use data analytics to guide decision‑making., • Monitor industry shifts (EV, PHEV adoption)., • Develop online, offline consumer experiences/journey including website management, leads management etc., • Partner with country directors and sales teams to develop and execute hyper‑localised retail marketing activities and dealer events that drive customer traffic and sales conversion., • Equip the dealer network with powerful marketing tools, materials, and co‑op advertising guidance to elevate the customer journey at the point of sale., • Analyse market performance to continuously refine marketing support and maximise return on investment across all markets., • Progressive experience in marketing and PR, with previous experience in a senior leadership role (Director / Head of / VP level) within an international setting., • Mandatory experience working with OEM global luxury brands, deep understanding of the high‑net‑worth consumer mindset., • Fluent in English is essential for effective communication with global stakeholders; bilingual and multi‑language is desirable., • Expertise in social media and digital marketing landscapes, with a proven ability to adapt and apply successful strategies to the European and UK markets., • A distinguished leadership style, exceptional in cross‑team collaboration and resource integration; you must be able to unify and inspire internal teams, agency partners, and regional stakeholders to break down silos, enhance efficiency, and elevate the quality of all marketing outputs., • Strong commercial acumen with a demonstrable track record of converting brand strategies into measurable sales leads and revenue growth., • Bachelor’s degree or equivalent in Marketing, Communications, Business or relevant field. We welcome applications from individuals of all backgrounds and are dedicated to providing reasonable adjustments during the interview process. If you require any special assistance or adjustments, please let us know in advance so we can ensure a fair and accessible interview experience. #J-18808-Ljbffr

At RAC, we appreciate the dedication of our colleagues who go the extra mile for our customers. In return, we offer • A marketcompetitivebase salary of £42,921.87, (Inclusive of night allowance) complimented by an average OTE ranging from £43,000 to £53,000. What youll need: A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience A customer-focused approach A full UK driving licence As a Roadside Technician within our Patrol division, youll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether its a flat battery, tyre change, or complex fault-finding, youll provide quick, confident solutions and reassurance when our members need it most. Youll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. Well set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services thats rewarding, fast-paced, and full of variety - this is it. No CV required when you apply it's easier than ever to start your journey with us. As a Roadside Technician at RAC, youll get benefits that go the extra mile: • Strong base pay £42,921.87 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover From your very first day, • Car salary sacrifice scheme Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays 23 days plus bank holidays (rising to 25 with service), • Pension & life cover Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support 24/7 confidential support helpline for you and your family, • Exclusive discounts Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Heres what were after: Youre more than a mechanic.Youre a problem solver, a people person, and a proud ambassador for the RAC. Whether youre on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety.One moment its fault diagnostics, the next its a flat tyre or battery - no two jobs are the same. Youll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet.Youll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, weve been keeping drivers moving, and today were trusted by over 15 million members. Were also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and well be with you every step of the way to help you grow and develop your career. JBRP1_UKTJ

Job title Area Sales Manager Function SME Field Sales Location Home Based Reports to Regional Sales Manager Responsible for staff N/A About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview You will be responsible for contributing to the delivery of the Sales Strategy for our SME Division. Reporting to the Regional Sales Manager and responsible for driving commercial growth first and foremost. Expanding JLAs footprint within existing accounts and acquiring new customers across a range of industry sectors, you will be a key contributor to the success of the sales team. Key tasks • Deliver against the sales strategy set for the SME team, • Ensure the division is focused on the core disciplines of winning new customers and developing and retaining existing customers, • Work closely with colleagues in ensuring effective lead management and conversion, • Increase the growth potential in existing accounts and acquiring new clients, • Cement and drive key customer relationships together with account managers in your team, • Work on strategic projects and initiatives as required, focusing on increasing the efficiency and productivity of the sales team and expansion of the business in the SME base, • Drive value and number of customers with recurring revenue plans with JLA., • Improve the cross-sell of products to JLAs existing customer base, • Understanding target markets, including industry, company, project, company contacts and which market strategies can be used to attract clients, • Developing and delivering presentations to secure new business, • Following the latest industry developments and staying up to date on corporate competitors, • To determine the pricing structure for the client, in line with JLA pricing strategy, obtaining senior level approval as required Service Delivery • Demonstrate an understanding of what service delivery excellence is for your role, • Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance, • Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk • Awareness of your operational and regulation risks which may impact on your role, • Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety • Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Demonstrate a proven track record in solutions sales. We are looking for you to have knowledge and experience in dealing with deals to multisite and larger organisations and have a consultative approach in dealing with client requirements. You will be a strong communicator capable of handling varied client types with ease. You will need to have an understanding of the install and service marketplace. Experience (what you have done) Successful track record in delivering ambitious growth plans. Were looking for you to have experience in a longer sales cycle. Negotiation and presentation skills are fundamental to gaining new business. You will have experience in dealing with, SME decision makers. You will have a successful track record in selling products using financial justification to demonstrate value to your customers. You will have gained experience of leading a sales team. Possess an understanding of our products, our competition in the industry and positioning. Personal qualities (the way you think and act) You will be highly Performance driven and be able to focus where the primary goal is to drive revenue growth. You will be highly resilient and able to operate successfully in a fast-paced environment, with ability to drive business results. Action orientated, Down-to-earth, energetic, pragmatic, and willing to roll up your sleeves. This role is home based, so you will have the ability to manage yourself without supervision and provide clear strategy plans to the management team. You will be a consummate sales professional, and an ambassador for the JLA brand. Qualifications We will need you to have a full UK diving license as the role involves UK travel. JBRP1_UKTJ

Are you an organised and inspiring programme manager with a passion for community engagement, education, and cultural learning? Do you enjoy leading teams, coordinating multiple projects, and ensuring high-quality delivery day to day? We are looking for a proactive Learning and Engagement Manager to oversee the daily management and development of our education and community engagement programmes across CV Life’s cultural and venues. This is a hands-on management role where you will lead operational delivery, manage staff and programme performance, coordinate projects and events, and ensure activities run smoothly, effectively, and to a high standard. About the Role Working closely with the Head of Learning and Engagement, you will manage the day-to-day operation of a varied portfolio of community and education programmes, ensuring they are engaging, commercially aware, and responsive to community needs. You will oversee the planning, scheduling, delivery, and evaluation of activities across schools, families, and community audiences while supporting the continued growth of the service. About You You will be an experienced manager who is confident balancing strategic thinking with operational delivery. You will thrive in a fast-paced environment and be comfortable managing multiple projects, deadlines, and stakeholder relationships. Additional Information • Flexibility to work occasional evenings and weekends will be required Apply today and Join Our Team! DBS Clearance will be required for the successful candidate. Please click on this link for further details:https://cvlife.co.uk/dbs/ CV Life is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Reporting to: Head of Learning and Engagement Responsible for: Community Programme Educator, Schools Programme Educator, Children’s Creative Events Producer Coventry Sports Foundation and Culture Coventry are independent organisations who work collaboratively through CV Life, so that the scope of this Job Description as a CV Life document extends to cover the employment of employment contracts held with either Culture Coventry Trust or Coventry Sports Foundation. To provide a pivotal role in helping CV Life to achieve its promise to invest in our work with communities. This role hasresponsibilityto engage with communities and schools to implement high quality community and education programmes and projects through existing activity and new opportunities. This position falls within a shared-services working arrangement agreed between the respective Boards of Directors of Culture Coventry Trust and Coventry Sports Foundation, which allows for the sharing of posts and associated services where appropriate and of benefit to the work of both organisations. • Collaborate with teams across CV Life, realising opportunities to develop education provision between the museum and sports venues of CV Life., • To be responsible for high quality provision across the range of community and education projects and programmes., • Work closely with the Head of Learning and Engagement to support the economic and social success of the programmes, including commercialisation of the informal and formal learning activities., • Work closely with the Head of Learning and Engagement to identify external funding opportunities and to manage, monitor, and evaluate the programmes supported by these funds., • Build and sustain productive relationships with a wide range of stakeholders., • Perform effectively under pressure and scrutiny, maintaining professionalism at all times., • Act as an ambassador for the Learning and Engagement programmes through proactive networking and sector representation, raising the profile of the department and demonstrate its value to target audiences., • Maintain an up-to-date understanding of sector trends, best practice, and emerging opportunities., • Work in a target-driven environment, focusing on problem-solving and continuous improvement., • To be responsible for the line management and professional development of the Schools Programme Educator, and Community Programme Educator., • Line management of the Children’s Creative Events Producer, providing guidance, support, and oversight to ensure successful delivery of commercially minded programmes, including sleepovers, camps, the Lunt Roman Fort festival and birthday party packages., • Provide effective people management, offering high challenge and high support to team members., • Manage financial responsibilities including P&L accountability, budgeting, and invoicing processes., • Analyse and interpret data to produce clear reports and insights., • Lead the operational management of the Education and Community teams., • To become a Designated Safeguarding Lead and attend all relevant training and meetings. This job description is neither exhaustive nor exclusive and may be reviewed and updated depending upon operational requirements and staffing levels. • To embrace and lead by example on the Company’s key values of PRIDE, PASSION and PURPOSE or those that might at any time be subsequently re-defined., • To support the Company’s commitment to providing a safe environment for children, young people and vulnerable adults, ensuring awareness of the Company’s Safeguarding Policy, Procedures and Practice Guidance, and to be vigilant, reporting any safeguarding concerns without delay., • To undertake all duties and fully comply with all of the Company’s general standards and those relating to the specific requirements of the role., • To take care of their own health and safety and that of others who may be affected by their actions at work, and to co-operate with health and safety matters to help everyone meet their legal requirements., • To co-operate with managers and colleagues to ensure environmental responsibilities are complied with., • To carry out tasks at a range of sites that are either operated or managed by the Companies / Trusts or where services are delivered by the Companies / Trusts, • To be involved in any aspects or opportunities for sharing of good practice, expertise and responsibilities within the Companies / Trusts. To generally help promote the work and public image of the Companies / Trusts, always maintaining high standards of customer service and personal appearance., • To attend and fully engage with all internal training and development requirements and opportunities, and maintain such qualifications as required by the demands of the role., • To interact positively with customers adopting a friendly and professional approach at all times., • To comply with the General Data Protection Regulations when dealing with, maintaining, sharing and storing information., • To undertake other duties as specified, which are appropriate to the qualifications, experience and general level of the post. Essential Personal Attributes • A collaborative and proactive approach, with the ability to act as a confident ambassador for the organisation., • High levels of resilience, able to work under pressure, respond positively to scrutiny, and manage competing priorities., • A creative, solutions-focused mindset with a strong drive to achieve targets and improve outcomes., • Strong interpersonal skills, able to build trust and maintain productive relationships across diverse stakeholder groups., • A “high challenge, high support” leadership style that motivates and empowers staff., • Adaptable and open to innovation, with the confidence to propose and test new approaches., • Commitment to inclusive practice and an understanding of community needs., • Professional integrity and the ability to represent the organisation effectively in external settings. Essential Knowledge and Experience • Proven experience managing grants, including reporting and compliance., • Background in community engagement or cultural education., • Commercial awareness, including experience generating income or shaping commercial opportunities., • Track record of managing multiple workstreams, particularly across community and education settings., • Experience in people management, including developing team members and managing performance., • Understanding of sector trends, best practice, and emerging opportunities in learning and engagement., • Experience working with targets, KPIs, and outcome-driven programmes., • Previous involvement in programme development tailored to community needs., • Experience working collaboratively across departments or multi-disciplinary teams., • Financial experience with P&L responsibility, budget management, and invoicing., • Experience contributing to or overseeing operational processes., • Skilled in identifying opportunities and developing innovative, practical solutions., • Excellent organisational skills, able to manage complex workloads and multiple deadlines., • Ability to analyse and interpret data to produce reports and inform decision-making., • Effective communication skills, both written and verbal, suited to diverse audiences., • Ability to monitor, implement, and support organisational processes and ensure compliance., • Strong understanding of educational and community engagement methodologies and frameworks., • Ability to design or support meaningful programmes aligned with strategic organisational goals. Special Cicumstances • Ability to work unsociable hours/weekends and be on call to attend at short notice., • FREE health and fitness membership for a family member or friend*, • FREE uniform for applicable roles, • FREE training for applicable roles, • DISCOUNTS on various Centre activities*, • FREE entry to venues*, • Access to the full range of CV Life Employee Benefits & Discounts (*not applicable to casual workers) (**The two benefits combined can be worth £1000!) We encourage and welcome applications from all ethnic groups and people with disabilities. Our aim is to build a diverse workplace and to become a truly inclusive employer with a workforce and visitor audience as diverse as the communities we serve. We seek to create an inclusive and welcoming environment for all those who work at CVLife. If you think this is the role and organisation for you then we would love to hear from you. Please complete our short application form (average 30 mins to complete) by clicking the Apply Online Button below. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please submit your application as soon as possible to avoid disappointment. When applying for this position, please ensure you confirm the Job Title and the Reference Number as stated on this Job Advert. #J-18808-Ljbffr

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician with a Level 2 Light Vehicle Maintenance qualification (or equilavent) and at least 2 years' experience, youll receive: • A market-competitive base salary of £36,400 and a realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates., • Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. Where youll work Youll be part of the Leicester cluster, covering areas like Leicester, Oadby, Wigston, Hinckley, Melton Mowbray, Market Harborough, Loughborough. We organise work locally so you can start and finish at home, focusing your day on getting members back on the road in your local area. What youll need: A Level 2 light vehicle maintenance qualification (or equivalent),with at least 2 years' post-qualification technical, electrical, and diagnostic experience A customer-focused approach A full UK driving licence As a Roadside Technician within our Patrol division, youll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether its a flat battery, tyre change, or complex fault-finding, youll provide quick, confident solutions and reassurance when our members need it most. Youll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. Well set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services thats rewarding, fast-paced, and full of variety - this is it. No CV required when you apply it's easier than ever to start your journey with us. As a Roadside Technician at RAC, youll get benefits that go the extra mile: • Strong base pay £36,400 and realistic OTE of £61,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover From your very first day, • Car salary sacrifice scheme Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays 23 days plus bank holidays (rising to 25 with service), • Pension & life cover Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support 24/7 confidential support helpline for you and your family, • Exclusive discounts Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Heres what were after: Youre more than a mechanic.Youre a problem solver, a people person, and a proud ambassador for the RAC. Whether youre on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety.One moment its fault diagnostics, the next its a flat tyre or battery - no two jobs are the same. Youll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet.Youll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, weve been keeping drivers moving, and today were trusted by over 15 million members. Were also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and well be with you every step of the way to help you grow and develop your career. JBRP1_UKTJ

Are you an organised and inspiring programme manager with a passion for community engagement, education, and cultural learning? Do you enjoy leading teams, coordinating multiple projects, and ensuring high-quality delivery day to day? We are looking for a proactive Learning and Engagement Manager to oversee the daily management and development of our education and community engagement programmes across CV Life’s cultural and venues. This is a hands-on management role where you will lead operational delivery, manage staff and programme performance, coordinate projects and events, and ensure activities run smoothly, effectively, and to a high standard. About the Role Working closely with the Head of Learning and Engagement, you will manage the day-to-day operation of a varied portfolio of community and education programmes, ensuring they are engaging, commercially aware, and responsive to community needs. You will oversee the planning, scheduling, delivery, and evaluation of activities across schools, families, and community audiences while supporting the continued growth of the service. About You You will be an experienced manager who is confident balancing strategic thinking with operational delivery. You will thrive in a fast-paced environment and be comfortable managing multiple projects, deadlines, and stakeholder relationships. Additional Information • Flexibility to work occasional evenings and weekends will be required Apply today and Join Our Team! DBS Clearance will be required for the successful candidate. Please click on this link for further details:https://cvlife.co.uk/dbs/ CV Life is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. Reporting to: Head of Learning and Engagement Responsible for: Community Programme Educator, Schools Programme Educator, Children’s Creative Events Producer Coventry Sports Foundation and Culture Coventry are independent organisations who work collaboratively through CV Life, so that the scope of this Job Description as a CV Life document extends to cover the employment of employment contracts held with either Culture Coventry Trust or Coventry Sports Foundation. To provide a pivotal role in helping CV Life to achieve its promise to invest in our work with communities. This role hasresponsibilityto engage with communities and schools to implement high quality community and education programmes and projects through existing activity and new opportunities. This position falls within a shared-services working arrangement agreed between the respective Boards of Directors of Culture Coventry Trust and Coventry Sports Foundation, which allows for the sharing of posts and associated services where appropriate and of benefit to the work of both organisations. • Collaborate with teams across CV Life, realising opportunities to develop education provision between the museum and sports venues of CV Life., • To be responsible for high quality provision across the range of community and education projects and programmes., • Work closely with the Head of Learning and Engagement to support the economic and social success of the programmes, including commercialisation of the informal and formal learning activities., • Work closely with the Head of Learning and Engagement to identify external funding opportunities and to manage, monitor, and evaluate the programmes supported by these funds., • Build and sustain productive relationships with a wide range of stakeholders., • Perform effectively under pressure and scrutiny, maintaining professionalism at all times., • Act as an ambassador for the Learning and Engagement programmes through proactive networking and sector representation, raising the profile of the department and demonstrate its value to target audiences., • Maintain an up-to-date understanding of sector trends, best practice, and emerging opportunities., • Work in a target-driven environment, focusing on problem-solving and continuous improvement., • To be responsible for the line management and professional development of the Schools Programme Educator, and Community Programme Educator., • Line management of the Children’s Creative Events Producer, providing guidance, support, and oversight to ensure successful delivery of commercially minded programmes, including sleepovers, camps, the Lunt Roman Fort festival and birthday party packages., • Provide effective people management, offering high challenge and high support to team members., • Manage financial responsibilities including P&L accountability, budgeting, and invoicing processes., • Analyse and interpret data to produce clear reports and insights., • Lead the operational management of the Education and Community teams., • To become a Designated Safeguarding Lead and attend all relevant training and meetings. This job description is neither exhaustive nor exclusive and may be reviewed and updated depending upon operational requirements and staffing levels. • To embrace and lead by example on the Company’s key values of PRIDE, PASSION and PURPOSE or those that might at any time be subsequently re-defined., • To support the Company’s commitment to providing a safe environment for children, young people and vulnerable adults, ensuring awareness of the Company’s Safeguarding Policy, Procedures and Practice Guidance, and to be vigilant, reporting any safeguarding concerns without delay., • To undertake all duties and fully comply with all of the Company’s general standards and those relating to the specific requirements of the role., • To take care of their own health and safety and that of others who may be affected by their actions at work, and to co-operate with health and safety matters to help everyone meet their legal requirements., • To co-operate with managers and colleagues to ensure environmental responsibilities are complied with., • To carry out tasks at a range of sites that are either operated or managed by the Companies / Trusts or where services are delivered by the Companies / Trusts, • To be involved in any aspects or opportunities for sharing of good practice, expertise and responsibilities within the Companies / Trusts. To generally help promote the work and public image of the Companies / Trusts, always maintaining high standards of customer service and personal appearance., • To attend and fully engage with all internal training and development requirements and opportunities, and maintain such qualifications as required by the demands of the role., • To interact positively with customers adopting a friendly and professional approach at all times., • To comply with the General Data Protection Regulations when dealing with, maintaining, sharing and storing information., • To undertake other duties as specified, which are appropriate to the qualifications, experience and general level of the post. Essential Personal Attributes • A collaborative and proactive approach, with the ability to act as a confident ambassador for the organisation., • High levels of resilience, able to work under pressure, respond positively to scrutiny, and manage competing priorities., • A creative, solutions-focused mindset with a strong drive to achieve targets and improve outcomes., • Strong interpersonal skills, able to build trust and maintain productive relationships across diverse stakeholder groups., • A “high challenge, high support” leadership style that motivates and empowers staff., • Adaptable and open to innovation, with the confidence to propose and test new approaches., • Commitment to inclusive practice and an understanding of community needs., • Professional integrity and the ability to represent the organisation effectively in external settings. Essential Knowledge and Experience • Proven experience managing grants, including reporting and compliance., • Background in community engagement or cultural education., • Commercial awareness, including experience generating income or shaping commercial opportunities., • Track record of managing multiple workstreams, particularly across community and education settings., • Experience in people management, including developing team members and managing performance., • Understanding of sector trends, best practice, and emerging opportunities in learning and engagement., • Experience working with targets, KPIs, and outcome-driven programmes., • Previous involvement in programme development tailored to community needs., • Experience working collaboratively across departments or multi-disciplinary teams., • Financial experience with P&L responsibility, budget management, and invoicing., • Experience contributing to or overseeing operational processes., • Skilled in identifying opportunities and developing innovative, practical solutions., • Excellent organisational skills, able to manage complex workloads and multiple deadlines., • Ability to analyse and interpret data to produce reports and inform decision-making., • Effective communication skills, both written and verbal, suited to diverse audiences., • Ability to monitor, implement, and support organisational processes and ensure compliance., • Strong understanding of educational and community engagement methodologies and frameworks., • Ability to design or support meaningful programmes aligned with strategic organisational goals. Special Cicumstances • Ability to work unsociable hours/weekends and be on call to attend at short notice., • FREE health and fitness membership for a family member or friend*, • FREE uniform for applicable roles, • FREE training for applicable roles, • DISCOUNTS on various Centre activities*, • FREE entry to venues*, • Access to the full range of CV Life Employee Benefits & Discounts (*not applicable to casual workers) (**The two benefits combined can be worth £1000!) We encourage and welcome applications from all ethnic groups and people with disabilities. Our aim is to build a diverse workplace and to become a truly inclusive employer with a workforce and visitor audience as diverse as the communities we serve. We seek to create an inclusive and welcoming environment for all those who work at CVLife. If you think this is the role and organisation for you then we would love to hear from you. Please complete our short application form (average 30 mins to complete) by clicking the Apply Online Button below. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please submit your application as soon as possible to avoid disappointment. When applying for this position, please ensure you confirm the Job Title and the Reference Number as stated on this Job Advert. #J-18808-Ljbffr

This is you: a self-starter, with great communication & sales skills, a persuasive ‘people-person’ who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You’re excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK’s leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for 60 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us – and we want to grow our team of outstanding sales and business development representatives. What you’ll be doing You’ll be quickly trainedup to know the products inside out; you’ll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework Giving persuasive business development pitches to convert quotes to sales Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate Working with customers to meet their unique requirements and get the job right first time, every time. What we’re looking for You’ll need to be self-motivated and confident communicating with a variety of customers at a senior level. You’ll be: Proactive and results-driven Flexible towards varied workloads and working hours Able to provide a consistently high level of customer service Ideally experienced within Home Improvements (or similar!) A driver with a full UK driving licence and your own car What we can offer you This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you’ll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You’ll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, apply today, or request a call back. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

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Annapurna is seeking a Customer Success Director in Greater London to lead the global customer success function and maximize value for clients. The ideal candidate will have a strong SaaS background, experience with hardware deployments, and a passion for improving customer experiences in the hospit

As our first Head of Customer Success, you'll own that experience end-to-end: leading and growing the CSM team with the primary goal of evolving our Success function to be truly world class. Instead, it's a rare opportunity to take the strong foundations of great people, real customer relationships,

Are a Head of CS or VP of CS at an early‑stage SaaS business right now. They need a VP of Customer Success who sees that and thinks: "That's mine. The platform works, the customers are real, and there's a mountain of expansion revenue sitting inside the base waiting to be unlocked.

With 10+ years of experience in Customer Success, you will engage strategically with customers and guide your team's success. Frontify is looking for a Director of Customer Success to lead operations across NEU and ROW. The role offers a hybrid model, allowing two days per week in our London office.

Vanta is seeking a Director, Commercial Customer Success to own and scale their Commercial Customer Success function, defining strategies and ensuring customer retention. You'll be part of ensuring customers achieve their desired outcomes from Vanta's solutions. This role offers a competitive salary

Neura Market in Greater London is seeking a Head of Customer Success to build and lead the Customer Success function across EMEA and APAC. The ideal candidate will have significant experience in Customer Success leadership, a strong background in software, SaaS, or AI/ML companies, and the ability t

Thyme is seeking an experienced Head of Customer Success to lead a thriving Customer Success function. In this role, you will manage a team of Customer Success Managers and collaborate across departments to enhance customer outcomes, ensuring they derive maximum value from the platform. The successf

Drive the adoption of technology and new ways of working to create seamless, future‑ready customer journeys across stores,. Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. Act as the voice of the customer acros