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As the Head of Customer Success, you will be part of an exciting new service launch in Corpay Complete, building the customer success function and team from the ground up. As Head of Customer Success you will be expected to work in a hybrid office environment. You will bring knowledge and expertise

A global EdTech company in London is seeking a Head of Customer Success (EMEA) to lead the implementation of their platform in UK universities. Ideal candidates will have experience in higher education or EdTech, skill in managing customer success, and enthusiasm for delivering training.

Lead our platforms: Act as Product Owner for the Customer App/Portal and steward our Knowledge Platform as a single source of truth for customers and colleagues. Head of Customer Digital Enablement. The Customer App/Portal and our Knowledge Platform—crafting, governing, and continuously improving

This strategic yet practical role will oversee the development of a B2B customer success operation collaborating with mission‑driven entities such as non‑profits and academic institutions to deliver value through innovative technology‑enabled solutions. Extensive experience leading customer su

Reporting to the Chief Revenue Officer, the Head of Customer Success (EMEA) leads the non‑technical implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. Head of Customer Success (EMEA). Experienced i

Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe. Head of Customer Service -

The Head of Customer Success is also responsible for the day‑to‑day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s cu

Head of Customer Success at fast-growing B2B SaaS platform. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. This is a job that we are recruiting for on behalf of one of our customers.

A leading IT service provider in Greater London is searching for a Head of Service Management. This role involves leading a team of Service Delivery Managers to enhance customer experience and satisfaction while achieving contract service levels. This position offers a competitive salary in a hybrid

We are looking for an experienced Head of Customer Services & Quality to set up and lead this brand new service within Tenancy Services, following a recent service review. With experience gained in a social housing setting and holding or willing to work towards a Chartered Institute of Housing quali

Development of plans and strategies for each customer segment, including setting of goals, communications, set up of triggers and measurement approaches, and regular review of progress. To define customer objectives, analyse customer data, develop a testing plan, customer triggers and next best acti

A local government council in Greater London seeks an experienced Head of Customer Services & Quality to establish and lead a new service within Tenancy Services. The role involves setting direction for a responsive customer service, ensuring quality assurance, and implementing transformational chan

Assignment and Reassignment: Enabling the incorporation of the assignment of cases to our Lawyers and any necessary reassignment within the Lawyer Success team. Head of Lawyer Success - 12-month FTC (Maternity Cover). Offboarding Management: Key stakeholder co‑ordination to ensure an efficient and

A leading IT solutions provider in the United Kingdom is seeking a Head of Service Management to lead their Service Delivery team. You will focus on enhancing customer satisfaction and driving service improvements across a portfolio of accounts. This role offers a competitive salary package and the

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers.

A global EdTech company is seeking a Head of Customer Success (EMEA) to oversee university partnerships and lead the onboarding process of the Cadmus platform. The position requires presence in the London office two days a week and supports a diverse and inclusive work environment.

A global EdTech company is seeking a dedicated Head of Customer Success (EMEA) to enhance relationships with educators and manage platform implementations across UK universities. The position requires presence in the London office two days a week and offers a diverse and inclusive workplace.

Lead, mentor, and develop a high‑performing Customer Success team, fostering a culture of excellence. Own and implement the Customer Success strategy, building scalable playbooks and frameworks. B2B SaaS Customer Success, Account Management, or similar roles.

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers.

We are seeking a Head of Customer Success for EMEA to drive adoption, value realization, and NDR across the region. Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London. Proven people leader in

The company offers a collaborative environment that fosters innovation and excellence in client services.

A leading sleep product company is seeking a Head of Customer Experience to revolutionize their customer interactions and journey. You will lead a dedicated team, embedding new standards and leveraging customer data to enhance retention and drive loyalty.

The ideal candidate will manage the store portfolio, drive customer relations, and ensure professional standards are met, contributing significantly to the company's performance and profitability. A UK optical retailer is seeking a passionate Head of Retail to lead its team across 18 stores in the U

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.

A rapidly growing FinTech firm in Greater London is seeking a Head of Customer Service to lead its customer service team across the UK and Europe. This role offers a competitive salary and performance bonuses, alongside benefits like private medical insurance and enhanced parental leave. The ideal c

Act as the internal champion of loyalty and customer value, shaping Domes' global customer engagement strategy. Head of Customer Loyalty & Partnerships. High levels of autonomy and full ownership of a global, multi‑market loyalty programme.

The ideal candidate has strong leadership skills, a data-driven mindset, and a deep understanding of customer journey design. A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. This role offers a competitive salary, a company bonus, a

We are seeking an experienced and driven Head of Customer Loyalty & Partnerships to join our team. Domes Resorts is seeking an experienced Head of Customer Loyalty & Partnerships to architect and scale Domes’ new membership ecosystem — a hybrid role that may include regular travel. Act as the in

The Head of Customer Success is also responsible for the day-to-day management and operational leadership of the Customer Success team, one of several teams that are part of the overarching customer success initiative. The Head of Customer Success will be responsible for overseeing Kinsta’s. The A

Development of plans and strategies for each customer segment, including setting of goals, communications, set up of triggers and measurement approach s, and regular review of progress. To define customer objectives, analyse customer data, develop a testing plan, customer triggers and next best acti

We are seeking a Head of Client Success to lead our customer success strategy, build exceptional client relationships, and scale how we deliver value across every customer segment. Proven success in Customer Success, Account or Product Management, or Client Operations within a B2B SaaS / tech or pro

A mission-focused online commerce organization is looking for a Head of Customer Success to lead their customer success efforts during a transformative phase. The role involves developing B2B customer success operations, driving growth and customer retention using data insights, and inspiring a high

The Head of Quality & Customer Experience leads a 500‑plus person team supporting Customer Support, Know Your Customer, Fincrime, and Payment Operations. Head of Quality & Customer Experience – Wise. Build and lead a team of subject‑matter experts, develop competency maps and frameworks to gro

A fast-growing B2B SaaS platform is seeking a Head of Customer Success to lead and scale their Customer Success function. The role involves driving retention and expansion, mentoring a high-performing team, and taking a strategic approach to customer success. Ideal candidates will have 4-7 years of

Define customer objectives, analyze customer data, develop a testing plan, customer triggers and next‑best‑action communications to drive revenue growth through customer engagement, growth and retention. The Head of Customer Migrations will be the primary liaison between operations, sales and pr

A leading WordPress hosting company is seeking a Head of Customer Success to shape their customer success strategy. This role involves overseeing the customer success initiative, focusing on onboarding, retention, and customer satisfaction. The position is remote-friendly and offers an array of bene

A dynamic SaaS company in London is seeking a Head of Client Success to lead their customer success strategy and manage key client relationships. The ideal candidate will have proven success in customer success management within a B2B environment and a strong commercial mindset.

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

As our Head of Operations you will consolidate and strengthen operational delivery across a number of mission critical areas impacting member experience, certification and customer service. Contribute to strategic planning as part of the Senior Management Team, supporting delivery of the Business Pl

At Popeyes everyone counts, it’s one of our values and something that sits at the core of who we are. You’ll provide clear direction and motivational leadership, be responsible for your KPIs (especially sales and profit targets), whilst ensuring the highest standards of quality, service, and cl

Responsible for the Commercial Motion: Manage the end-to-end commercial process for a portfolio of Enterprise accounts ensuring timely, predictable, and successful renewals. Drive Strategic Expansion: Identify, qualify, and close expansion opportunities (upsell/cross-sell) within your book of busine

Partner with the Head of Developer Productivity to track progress against key metrics and report outcomes to leadership. Support the organisation of engineering offsites, all-hands, and quarterly reviews, ensuring alignment on goals and strategic priorities. The chance to work alongside a team of ha

Our client, a $4bn global leader in water solutions, spanning water coolers, water vending, water softeners, hot/cold water taps and filtration systems for the office & home, is seeking a. Building and leading a high-performing team of digital specialists. Tech-savvy and data-literate, proficient in

Your responsibilities will include: Media relations pitching to media and looking to secure media opportunities for positive coverage for clients Client relations building trust and mutual respect across client accounts through regular meetings Content development drafting long and short form con

This on-site role offers broad exposure across Manufacturing, R&D, Sales, Customer Services and Global Marketing. Youll shape portfolio strategy, deliver market insights, support global launches, and develop customer-led propositions across international markets.

Head of Sales (Capital Equipment & Service)Employment type: Permanent, full-timeLocation: Office located in Northwest (Hybrid - Ideally one day per week in the office)Hours: 37.

What Youll Do As the Head of Clinical Operations, you will lead the promotion and development of engaging clinical content creation across our portfolio of healthcare solutions. Other organisations may call this role Head of Clinical Content, Clinical Content Manager, Healthcare Content Manager, Hea