Head of customer success jobs in SurbitonCreate job alerts

Job Location Weybridge Job Description Are you passionate about Dental Health and looking to work with the brand #1 recommended by dentists worldwide? P&G (Procter & Gamble) is a leading FMCG company owning globally iconic brands such as Gillette, Pampers, Oral-B and Head & Shoulders. We have an...

As Head of Customer Insight at Boden, you will lead the development and execution of our customer insight strategy. Create and roll out initiatives to drive customer understanding across departments, bringing Boden colleagues closer to our customers, supporting them in making customer-first decis...

Job Title: Head of Customer Success/Founding Customer Success Manager. Process improvements and optimisation of the customer success function. If you are ready to take full ownership of the customer success function and help their product grow while building out a team, we would love to hear from...

Reporting to the Director of Product and Technology, the Head of Product Management will act as the link between the vision and the implementation of our Customer and Data domain that includes critical initiatives including the Selfridges loyalty program, Clientelling and personal shopping, our E...

Responsibilities and tasks:Owning and scaling up the Customer Success team and alignment with related departments to drive them to successfully close Customer Success stories that can be quantified. Collaborate with other teams to ensure seamless customer

Site Manager - Customer Relations - Placemaking. This role could suit someone working within the Placemaking Department of a Property Consultancy or currently in the role of Site Manager or Customer Relations within a large London-based residential or mixed-use developer.

Key Responsibilities:Take full ownership of the customer success process and strategyBuild and lead a growing Customer Success teamManage a portfolio of 80 accounts</s

A leading fashion brand are looking for a Head of Customer Retention & Loyalty join their growing digital function in Central London. Head of Customer Retention & Loyalty.

The Company$600m in funding from top VCsValued at $4 billionGlobal offices – US and EuropeShare OptionsHealth insurance, L&

You demonstrate strong emotional intelligence, prioritise a customer-first approach, and are obsessed with customer satisfaction, ensuring the customer is always at the forefront of your solutions. Stay ahead of industry trends and innovations in customer experience. You have 8+ years of being a ...

Improve existing customer success metrics and reporting that provide visibility into the health of our customer base and help us identify opportunities to improve our customer experienceCollaborate with other teams to ensure seamless customer onboarding and ongoing support, and

You will also be a confident and commercially-minded professional looking for an exciting challenge with a firm that can offer you strong progression opportunities. In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make t...

Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!. This can be a head of, team lead, or senior with leadership responsibilities. Experience of building processes, playbooks and practices that drive customer usage, adoption and retention...

As the Head of Retention (Student Success) you will be responsible for the leadership of up to 20 person team and retention revenue. Eutopia Solutions Ltd ('Eutopia') is acting as an Employment Agency in relation to this vacancy. With a commitment to operational and technical excellence, a proven...

Emotional Intelligence: You demonstrate strong emotional intelligence, prioritise a customer-first approach, and are obsessed with customer satisfaction, ensuring the customer is always at the forefront of your solutions. You’ll also adapt processes for international markets and stay ahead of ind...

Europe, they are seeking a Director of Customer Success to manage, build, and scale their post-sale customer success strategy. Role: Web3 Director of Customer SuccessLocation: United Kingdom or United States - remoteResponsibilities:Manage, develop, and implement new customer success strategies, ...

Emotional Intelligence: You demonstrate strong emotional intelligence, prioritise a customer-first approach, and are obsessed with customer satisfaction, ensuring the customer is always at the forefront of your solutions. You will own and build out our physical customer experience and service tea...

Job Title: Head of Customer Success/Founding Customer Success Manager. If you are ready to take full ownership of the customer success function and help their product grow while building out a team, we would love to hear from you!. Process improvements and optimisation of the customer success fun...

Customer Success focussed! Despite being a young business, they know that a Customer Centric direction is key!. Lead the Customer Success strategy for this exciting med-tech scale-up! The Founders want someone to come in with ideas and the confidence to implement/execute them!. Experience of buil...

Head of Retention (Student Success) New Higher Salary. I am working exclusively with a progressive organisation in the digital learning industry who are scaling their product and services and require a Head of Retention (Student Success) with B2C experience to drive this forward.

Head of Retention (Student Success) New Higher Salary. I am working exclusively with a progressive organisation in the digital learning industry who are scaling their product and services and require a Head of Retention (Student Success) with B2C experience to drive this forward.

As a Customer Success Manager (CSM), you are an integral individual in our customers’ adoption of CS/security integrations. You will have in-depth knowledge of indicators of success, leveraging data and your analytical aptitudes to guide changes, updates, and improvements. Minimum + years’ exper

Experience in an early-stage/ embryonic CS function – experience building and establishing successful processes, playbooks, structures, automation technologies etc. Worked with customers from high-value Enterprise through to low-value SMB and everything in between. The solution is applicable to c...

Reporting into the MD, you will lead the Customer Success team in delivering exceptional service and success to clients. Incredible opportunity to lead the Customer Success team at a disruptive, AI deep-learning and contextual SaaS Ad Tech platform, that is designed to thrive in a post-cookie wor...