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Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £35,000 and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do • Attend architecture calls to define user stories and document use cases in JIRA., • Define clear software interfaces to external modules and outline end-to-end deployment scenarios., • Contribute to feasibility assessments and delivery planning for proposed architectures., • Define and document software component architecture to support scalable, maintainable solutions., • Identify and implement technical changes required to meet specific project requirements., • Lead technical investigations, applying creative problem-solving and advanced debugging techniques., • Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products., • Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack.What you'll bring, • Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle., • Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA., • Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success., • Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively., • Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills., • Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesInclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Job Title: Senior Azure SaaS Reliability & Support Engineer Department: Service Delivery Location : Kingston Upon Thames / Hybrid Country: UK Level: Individual Contributor Reports To: Head of Customer support Contract Type: Permanent Contracted Hours/Days: 37.5 hours / 5 days About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose We operate hundreds of Single Tenant (ST) and Multi Tenant (MT) deployments for customers across Azure, each with their own servers, database, and storage. This role exists to keep every deployment healthy, performant, and reliable — resolving customer-specific issues, ensuring fleet-wide uptime, and building automation to prevent problems before they happen. You will be the bridge between support, engineering, and cloud operations: • Investigating and fixing complex application and infrastructure issues., • Monitoring capacity, performance, and error budgets across all deployments., • Designing automation and tooling to improve reliability and reduce manual work. Your Responsibilities and Tasks 1. Environment Health & Incident Response • Monitor ST and MT environments for server performance, response times, error rates, and application health., • Detect and resolve database issues, stalled file processing, or misplaced storage objects., • Use Azure diagnostics and telemetry to troubleshoot and resolve complex incidents., • Provide third-line support for escalated customer cases, collaborating with development for code-level fixes. 2. Reliability Engineering (Fleet Level) • Maintain uptime, performance, and scalability across all ST and MT deployments., • Define and track service-level objectives (SLOs) and error budgets for different environment types., • Perform capacity planning for servers, databases, and storage, scaling resources before issues occur., • Identify systemic patterns causing downtime and implement fixes at scale. 3. Automation & Tooling • Build scripts and automation (PowerShell, C#, Azure Functions, Logic Apps) to detect and remediate common application or infrastructure issues., • Automate environment health checks and reporting., • Develop self-healing routines for recurring problems. 4. Monitoring & Reporting • Implement and maintain Azure Monitor / Application Insights / Log Analytics dashboards for:, • Environment uptime & performance, • SLA compliance & error budget tracking, • Incident trends and recurring issue analysis, • Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing • Feed recurring issues and systemic risks into the continuous improvement programme., • Contribute to post-incident reviews with actionable follow-ups., • Maintain troubleshooting guides and technical runbooks for common issues. Success Measures (KPIs) • Uptime: ≥ target SLO % for ST and MT environments., • Error Budget Burn Rate: Maintain within agreed thresholds., • Incident Metrics:, • Reduce MTTR for P1/P2 incidents., • Reduce recurrence rate of common issues., • Automation Impact:, • Number of recurring issues automated/self-healed., • Hours saved through automation vs manual intervention., • Customer Impact:, • Reduced escalations from L1/L2 support., • Improved customer satisfaction for technical cases. Your Qualifications, Technical Skills and Experience Essential Technical Skills • 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS., • Proven track record in incident resolution and root cause analysis., • Experience working with both multi-tenant and single-tenant cloud architectures., • Strong background in supporting C# / .NET Core / MVC web applications with SQL Server backends and Azure Blob Storage., • Advanced Azure diagnostics (Application Insights, Log Analytics, Kusto Query Language)., • Proficient in SQL for investigation and remediation., • Scripting and automation skills in PowerShell and/or C#., • Understanding of Azure components: App Services, VMs, SQL DB, Blob Storage, scaling strategies., • Experience in capacity planning, SLOs, and error budget management, • Azure Monitor, Application Insights, Log Analytics, Azure Data Explorer (KQL), Azure Functions, Logic Apps, PowerShell, C#, SQL Server Management Studio, Azure Storage Explorer, Power BI (for reporting). Desirable Your Personal Skills and Attributes • Exceptional problem-solving skills with strong attention to detail., • Ability to clearly document findings and communicate with technical and non-technical audiences., • Calm under pressure during high-priority incidents., • Collaborative mindset, working closely with support, dev, and ops teams This job description is not intended to be an exhaustive list of duties and responsibilities. You may be expected to perform different tasks as the needs of the business and your role evolve. Your job description will be reviewed and updated accordingly. Working at Reveal Joining Reveal Media isn't just about taking on a job—it's about being part of a family that champions change. We combine our passion for innovation with a genuine desire to make the world safer. Here, every challenge becomes an exciting project, every solution a collective win. Surrounded by a diverse, forward-thinking team, you’ll experience a culture where ideas flourish, growth is nurtured, and every day is an opportunity to make a real difference. And with an array of benefits tailored to your wellbeing and development, we ensure that while you're taking care of our mission, we're taking care of you. Your Benefits • Private Medical Insurance: Your health matters, and we've got you covered., • Birthday Off: Celebrate your day your way – it’s on us., • Holiday Purchase: Need more downtime? Purchase up to an additional 5 days of holiday., • Employee Assistance Programme: Confidential 24/7 helpline and support for you and your immediate family., • Time for You: We value your personal time. That’s why we aim to finish work at 2pm on Fridays., • Better Working: We embrace hybrid working and, where it is operationally practicable, we support employees splitting their working time between the office and home., • Pension: Plan for tomorrow with our pension scheme via NEST. Our Green Initiatives Our commitment to a greener future isn’t just words – we take it seriously. As a result, we have set ourselves the ambitious goal of reducing our energy, carbon, and waste footprint to zero. We continuously review our operations against our sustainability goals and all our company cars are electric. We believe in investing in companies working towards a cleaner and greener future and we also reward any employee who uses or switches to using green energy …… because every step, big or small, contributes to significant change.

Life’s Good at LG At LG, we deliver products and services that make lives better, easier and happier though increased functionality and fun. Put simply, we offer the latest innovations to make “Life Good” – from home appliances, consumer electronics and mobile communications to business innovations in digital signage, air conditioning, solar and LED lighting. As a global leader, we strive for greatness in product leadership, market leadership and people leadership to realize our growth strategies. We strongly believe that our people’s competitive spirit, proactive leadership, and expertise helps drive the company forward. As such, LG is the right place for you if: • You are a smart cookie. You like to dig into the data and find creative solutions., • You are motivated and driven. You thrive on a challenge and want to be No. 1., • You are a people person. You like helping people out and you want to understand where they’re coming from., • You’re honest and you will speak up (politely of course), but you do it because you care and because it’s the right thing to do. Overview We are looking for a skilled engineer with field repair experience to join us as the Technical Support Engineer (Field Based) for all Home Entertainment products. LGEUK is an ever growing company in the market place; as such the ability to manage change in line with this growth is the key to its future success, through continuous development in customer service offering. LGEUK service relies heavily upon a small number of product specific service providers who carry out a high percentage of the total repair volume. The management of these repairers is critical, with regular reporting or KPI management required. Some areas of the service dept can interface with repairers and this can lead to confusion on both parts regarding the correct contact points for any specific issues. As LGEUK grows within the market there will be an increasing need to optimise its current repair network, bringing with it the need for reliable controlled evaluation of prospective new companies. Working with the Service Network Manager, Customer Service Operation Team Leader and Customer Service Director, part of your remit will be ensuring that our customers receive continued high level quality service. The position is based at our Weybridge Head Office with travel required to our warehouse in Milton Keynes. Additional travel will be required a few times a year to the European Service Academy (EU training centre is in Holland), the European TV manufacturing plant in Poland and to our training academy in Korea every 2 years. Role & Responsibilities • To act as the main contact point between the major Authorised repair Companies (ASCs) and LGEUK, • To monitor, report and influence the performance of ASC’s, • To develop the repair network as required., • To develop existing KPI reporting from ASC’s, • To ensure ASC’s perform against contracts and agreed KPI’s, • Understand and react to Service scorecard results., • Be pro-active and look for opportunities to improve., • To Identify and bring new ASC’s on line as required by the business., • To act as a single point of contact for the ASC network., • To review and rationalise small repairers., • Liaise and work with WIP team colleagues daily in order to facilitate quick efficient job management., • Be able to support when required other Service members with activities like job management, conference calls, shared knowledge etc, • Some technical understanding and ability is desirable but the role should not include the need to physically repair products., • Travel to all areas of the UK should be expected, so the candidate must hold a relatively clean driving license and be flexible in working hours and patterns. Skills, Education & Experience • Skilled Engineer with over 5 years experience, • Good depth of knowledge of consumer electronics goods markets, • Familiar with Excel and Microsoft office, • Understand and analyse service data such as RTAT etc, • Have a flexible and logical approach to work and be strongly self motivated., • Comfortable with change as LGEUK service is an ever changing environment., • Ability to negotiate at different levels, • Customer focused, • Contract management, • Driving licence is essential Benefits • 9% Pension Contribution, • Private Healthcare for Employee & Family, • 25 Days’ Annual Leave (+ Public Holidays), • Staff Discount, • Subsidised Cafeteria Equal Opportunities for All LG Electronics U.K. Ltd is an equal opportunities employer. We welcome applications from all suitable persons regardless of race, sex, disability, religion/belief, sexual orientation or age. Right to Work Please note: to be considered for this role, applicants must already possess the right to work legally in the United Kingdom.

About the Role: As a Senior / Brand Executive, you will play a critical role in supporting the Head of HDB across product management, marketing, sales operations, and e-commerce initiatives. This is a dynamic, multi-faceted position that requires strong organizational skills, attention to detail, and a collaborative spirit. You will work closely with internal teams, HQ, and external partners to drive product launches, ensure operational efficiency, and contribute to the overall success of the business. Key Responsibilities: • Assist the Head of HDB in managing daily activities across product management, sales operations, and e-commerce., • Coordinate with HQ on product innovation and renovation pipeline projects, ensuring timely launches through collaboration on marketing claims and packaging development., • Partner with sales, marketing, and supply chain teams to facilitate seamless product launches, serving as a key liaison between internal departments and external suppliers/partners., • Oversee and maintain detailed, accurate product portfolios and related information., • Conduct market research to identify customer needs and trends, analyse competitor products and market positioning, and provide insights to senior leadership regarding market opportunities and risks., • Collaborate with the sales team to drive marketing initiatives and promotional activities., • Support the planning, execution, and analysis of marketing campaigns, providing reports on performance and outcomes., • Work closely with the E-commerce Manager to optimise product listings, descriptions, and digital assets for online platforms to enhance visibility and sales., • Ensure high standards of customer service by facilitating communication between HQ and customers, with a focus on pre-sales and after-sales support., • Handle administrative sales tasks, including creating new customer accounts, monitoring sales progress, and arranging product samples., • Take ownership of ad hoc projects within the scope of marketing and sales operations as required. About You: • Minimum of 3 years of experience in a brand management role, ideally with exposure to marketing, sales operations, and e-commerce., • Strong project management and analytical skills, with the ability to manage multiple priorities effectively., • Ability to work independently while fostering collaboration with HQ, internal teams, and external agencies., • Highly organised and detail-oriented, with the capacity to manage projects under tight deadlines., • Proactive, self-motivated, and solution driven., • Passionate in consumer goods, FMCG or Beauty background is a plus

Who are we? Dnata is one of the world’s largest air and travel services providers. We provide a comprehensive range of inflight catering, onboard retail, supply chain and logistics services at all major and regional airports across the UK. Dnata Catering provide expertly crafted inflight catering services, delivering fresh and high-quality meals at major and regional airports across the UK. As the leading Halal caterer in the UK, we also provide tailored experiences to meet each customer’s unique needs. We’re a leader in VIP catering, offering bespoke inflight to private and charter clients. The Role The Head of Sales will lead the strategic and commercial relationship with one of our most important airline partners. The role is accountable for driving profitable growth, strengthening partnership engagement and ensuring exceptional delivery across all aspects. This is a senior commercial leadership role requiring strong client management, negotiation and cross-functional influence. The successful candidate will act as the key interface between our partner and our internal teams, shaping long-term account strategy while delivering against short-term performance objectives – particularly through periods of contract renewal or re-tender. Key Responsibilities • Own and deliver the account strategy, ensuring alignment with both the airline’s priorities and our company’s commercial goals., • Lead contract management and complex commercial negotiations, including major renewal and bid processes., • Drive revenue growth and innovation across product, service and operational dimensions of the partnership., • Collaborate closely with culinary, supply chain, operations and finance teams to deliver seamless service performance and continuous improvement., • Build and maintain senior-level relationships – from procurement and catering operations to inflight experience and commercial leadership., • Develop and manage revenue forecasting revenue forecasting, margin delivery and performance tracking., • Lead, motivate and develop the sales/account management team, fostering a culture of ownership, responsiveness and innovation., • Represent the company as a trusted partner in all interactions, ensuring our values are consistently reflected. Required Skills • Proven track record managing a large, complex client account in a competitive, contract-based environment (airline, travel services, logistics, FMCG or catering)., • Strong commercial and negotiation skills, with experience leading major tenders, bids or contract renewals., • Demonstrated success in building strategic client partnerships that drive both revenue growth and customer satisfaction., • Confident handling financial data and P&Ls, using analytics to guide decisions., • Excellent stakeholder management and influencing skills – able to engage credibly across operational, commercial and executive levels., • Understanding of service delivery models and performance metrics within a fast-paced, cost-sensitive environment. Preferred Skills • Background in international or multi-market sales management., • Strategic thinker with a commercially curious and entrepreneurial mindset., • Highly collaborative and adept at navigating complex client dynamics., • Strong sense of ownership, accountability and delivery focus., • Persuasive communicator with the gravitas to represent the business externally. What's in it for you? • An opportunity to be part of the Emirates global family., • Free breakfast, lunch and dinner on site, • Free tea and coffee, • Simply health Plan, • Refer a Friend Scheme, • Discounted gym membership at over 2000 gyms nationwide, • Cycle to Work Scheme, • Opportunity to enhance your learning through our inhouse apprenticeship programme If you're invited to interview, please let us know if there are any adjustments we can make to ensure you're cleared for take-off and able to perform at your best. We’re committed to making the recruitment journey as smooth and inclusive as possible. Our roles attract high volumes of applications, so it may take us a little time to taxi through them all. We aim to respond to every application within 14 days. If you haven’t heard from us by then — or if you have any questions about this or other opportunities — feel free to contact a member of our Talent crew for further assistance. We appreciate your patience while we navigate the runway!