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Customer Support Executive Customer Operations Team – Geospatial Division Farnborough, UK - Hybrid About the role This is a fantastic opportunity for an individual with some customer service experience to join our Customer Operations team in a varied and enriched role, with great opportunities to train further and build a career with Idox. You’ll be joining a team with well-established colleagues, able to support you to be able to make your mark quickly. We are particularly keen to hear from candidates able to start quickly, with a level head and a keenness to learn. Reporting directly to the Head of Operations, the role’s key focus is ensuring customer satisfaction. The team prides itself on responding to all inbound enquiries in line with business process policies and SLAs. This involves direct engagement with the customer which will include building product quotations, technical and administrative support, website walk-throughs, product guidance and licensing advice. Project management has recently joined the function of the Operations team. This has provided an exciting new opportunity for us to support our project managers with delivery. We’ll also be getting more involved with the administration of project management systems. This role also provides central purchasing support across the division, as well as administrative support to the Sales team and occasionally to the Exec team. Idox will provide the mentoring and development you need to succeed as a member of our team, so that you can apply your existing expertise to support our customers. You’ll be involved in capturing opportunities for improvement, insights and intelligence from customers. Communicating these back to the business so we can provide the best possible experience for our customers is key. Key responsibilities: • To deal with initial enquiries from our customers (by phone, email and Live chat) who use our online map shop to access and download a wide range of mapping data. These customers will vary from domestic “one off” purchasers to regular business users who may require our services on a daily basis, • To ensure customers issues are followed through to resolution or escalated within the business if needed, • Providing relief cover for the Product Support desk to ensure first responses are prompt and appropriate, • Assisting the sales team with the generation of quotations and in some instances supplying these directly to the customer, raising invoices, processing payments and contracts, • Raising purchase orders as required across the division, • Working to support project managers and consultants with project delivery administration., • Liaising with suppliers to obtain quotes and process orders, • Participate in meetings within the Support team and combined Sales / Marketing / Support team meetings, • Accumulate useful feedback, relaying this to the Head of Operations ensuring we continue to improve our products and services portfolio, • To ensure a high standard of administration on our systems which will involve adding new users, office locations, billing details and account permissions, • An ongoing responsibility to learn and familiarise yourself with new products and services which are developed and launched, • Consistent updates of documentation for Customer Support processes, • Welcoming office visitors & preparing meeting rooms as required, • Adherence to Idox Information Security policies and protocols. To be successful, you should bring: • A high level of accuracy and attention to detail when inputting data and completing tasks, • Proactive, can-do attitude, • Excellent listening and communication abilities, • Strong written, listening, and oral communication skills, • Competent and confident to work with numbers, • High level of commitment and passion for achieving levels of service excellence, • Excellent time management and prioritisation skills, • Proficient MS Office capability, • Prior experience of Salesforce an advantage. About Idox Our specialist software solutions power the performance of government and industry, driving productivity and a better experience for everyone. Built around the user and designed in collaboration with experts who have worked through every detail of every process from end-to-end, our hard-working process engines deliver exceptional functionality and embed workflows that drive efficiency and best practice with a long-term focus for regulated environments. Through the automation of tasks, the simplification of complex operations, finding scalability as operations evolve, and more effective management of information, we help our customers harness the power of Digital, so they can do more. We employ c.700 staff in the UK and worldwide, including Europe, North America and Asia, so some travel to meet colleagues may be required. Our Values, Our Culture We are ambitious in working together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity. Idox is a company where we can all be ourselves and succeed on merit, where we respect all our employees, customers and communities in which we live, work and are a part of. We recruit and reward employees based on capability and performance – regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. Each office location worldwide, is free to respond to local needs to create a culturally sensitive workplace for everyone. In doing so, we want every employee to feel our commitment to showing respect for all and encouraging open collaboration and communication. Our Benefits Flex to Fit We recognise that for individuals, the opportunity to work flexibly can enable them to achieve a better work-life balance along with a greater sense of responsibility, ownership and control of their working life. During the pandemic, all our employees successfully transitioned to remote working and we are open to conversations on work patterns to suit our employees needs such as change to working times; part time working; term time working; 9-day fortnight. We are proud to be a flexible employer enabling effective hybrid working for our employees. How to apply Please submit a CV, and a short cover letter (maximum 500 words - including salary expectation, and current remuneration) explaining why you feel you would be suited to this role. Please note successful applicants will need to satisfy the BPSS guidelines (Baseline Personnel Security Standards) which consist of the receipt of satisfactory references covering the last 3 years of employment; an identity check; verification of eligibility to work in the UK; and a Basic Disclosure Check. This is in order to help us make safer recruitment decisions. Privacy notice As part of the recruitment process, we will collect data about you in a variety of ways including the information you would normally include in a CV or a job application cover letter, or notes made by our recruiting officers during a recruitment interview. Please read our Recruitment Data Privacy Policy here:

Description Location: Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level: DV Leidos has more than 30 years’ experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. We’re a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. We support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. The Service Architect will be responsible for: • Service Architecture: Defining the service approach to enable technical and business service delivery for client environments, • Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment., • Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations., • Stakeholder Collaboration: Work closely with:, • Customers: to gain their acceptance in your capability, • Bid teams: to build trust in your experience to develop compelling service solutions, • Engineering: to ensure supportability and operational readiness of developed solutions., • Solution Architects & Security: to influence technical design from a service operations perspective., • Programme Manager & Scrum Master: to align service readiness with delivery milestones., • Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met., • Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood., • Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and, • ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including:, • Incident, Problem, and Change Management, • Service Level Management, • Knowledge Management, • Continual Service Improvement, • Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards., • Continuous improvement & innovation: Identify opportunities for improvement, process & cost efficiency, and innovation. Introduce best practices in service management, automation, and monitoring. The Service Architect must have: • Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments., • Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master)., • Demonstrable experience in:, • Designing and implementing service models within large programmes., • Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement., • Creating Service Design Packages and contributing to Operational Acceptance Criteria., • Creating compelling text for PQQ and bid activity., • Development of cost models for new business., • Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels., • Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning., • Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams It is desirable for the Service Architect to have: • ITIL 4 Managing Professional or ITIL Expert certification., • Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: • Contributory Pension Scheme, • Private Medical Insurance, • 33 days Annual Leave (including public and privilege holidays), • Use of Flexi-time in accordance with programme priorities, • Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: ___– we work to make the world safer, healthier, and more efficient through technology, engineering and science. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing. We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. Come break things (in a good way). Then build them smarter. We're the tech company everyone calls when things get weird. We don’t wear capes (they’re a safety hazard), but we do solve high-stakes problems with code, caffeine, and a healthy disregard for “how it’s always been done.” For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. £74,700.00-£98,300.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting into the Head of Focal Engineering, the Principal Engineer will work on a number of exciting Wireless Design and Implementation projects for customers across England in the Education and Government sectors as well as others. This is a hybrid working role, with a requirement to travel to our customer sites on occasion. • Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging Cisco and Juniper technologies to deliver secure, scalable, and high-performance connectivity., • Act as the principal design authority, setting technical direction, standards, and best practices for campus wireless and wired infrastructure, ensuring alignment with university digital transformation objectives., • Develop and review detailed low-level designs (LLDs), high-level designs (HLDs), and implementation plans covering wireless coverage modelling, access layer design, security, and QoS., • Serve as the senior technical authority (CCIE Expert) for Cisco and Juniper wireless and network solutions, providing design and implementation leadership across multiple university campuses., • Lead complex technical problem-solving and escalation activities, applying deep expertise across routing, switching, wireless, and security domains., • Provide architectural oversight and governance, ensuring all designs meet operational, security, and performance requirements while adhering to corporate and vendor standards., • Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies., • Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions., • Expert-level knowledge of Cisco and Juniper wireless solutions, including Catalyst, Meraki, Mist, and Enterprise WLAN architectures., • CCIE-level certification in Wireless or Enterprise Infrastructure., • Advanced RF design, site survey, and spectrum analysis skills for large-scale, high-density environments., • Hands-on experience with network monitoring, optimisation, and troubleshooting tools., • Familiarity with higher education IT environments and related regulatory requirement is desirable We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. • Car Allowance, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually, • Company pension scheme, • A range of family friendly policies, • Occupational health support and wellbeing Portal, • Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Were passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #LI-Hybrid #TJ-Hybrid Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Be Inclusive Take Responsibility Collaborate Be Customer-focussed

Head of Operations Professional Membership Organisation 2 Days Farnborough, Hampshire, 3 Days Home Basic Salary: £50,000 – £55,000 (depending on experience) Benefits: 25 days’ holiday plus bank holidays, office closure between Christmas and New Year, company pension. Hours: Monday–Thursday 8:30am–5:00pm (1-hour lunch), Friday 8:30am–4:30pm (30-minute lunch). Flexible working arrangements considered, including 4 days per week or compressed hours. Permanent, Full Time Closing Date - Friday 28th November 2025 Our client, a highly respected professional membership organisation in the professional services sector, is seeking a Head of Operations to provide leadership and coordination across all internal operations. If you are a Head of Operations or Senior Operations Manager working in a similar professional services environment role for a estate agency, accountancy, law, insurance, financial services, consultancy, recruitment, compliance, property management, architecture, engineering, and membership organisations we would love to hear from you. The Role This role reports directly to the Chief Executive and will manage a team of five. The successful candidate will be the central connector for the organisation — ensuring smooth delivery across IT, finance, marketing, compliance, and member services, with a strong focus on process management, people leadership, and operational excellence. The current postholder is retiring in early 2026, and this appointment will include a comprehensive handover period in February to ensure a smooth transition. Key Responsibilities Oversee and direct all aspects of internal administration including IT, HR liaison, finance, marketing, learning & professional development, compliance, and technology. Manage, support, and guide the Centre team (five staff), ensuring activities are well planned, resources allocated effectively, and performance monitored through regular check-ins and team meetings. Maintain and improve operational processes already in place — providing a safe pair of hands to ensure continuity and consistency. Lead special projects and make recommendations on the use of digital tools and AI to enhance efficiency and member value. Administer the Board, Membership Services Committee, and standing committees including ESG, IC, LPD, and QAS, as well as the AGM. Oversee the Group’s financial controls including budgeting, invoicing, and payments, ensuring adherence to approved budgets. Work with the CEO to implement and embed the organisation’s EOS framework across all areas. Manage third-party providers such as IT, marketing, benchmarking, and HR, ensuring high-quality service delivery and value for money. Ensure all membership Groups & Panels are properly resourced, with active participation and clear plans in place. Oversee and improve wider member services including events, conferences, and benchmarking to maximise engagement and satisfaction. Ensure compliance with organisational policies, health and safety, and data protection requirements. Uphold the organisation’s core values of collaboration, agility, respect, enterprise, and standards. Knowledge and Experience Strong management experience with high levels of self-awareness, empathy, and personal resilience. Proven experience in operational or administrative management within a professional, commercial, or membership environment. Broad understanding of technology platforms including CRM systems, SharePoint, and websites, with an appreciation of cybersecurity and data management. Excellent organisational skills, including event and meeting coordination. High attention to detail with the ability to foresee, identify, and resolve issues proactively. Experience managing people and processes, fostering collaboration, and promoting wellbeing across teams. Excellent communication skills, both written and verbal, with the ability to write clearly and concisely in plain English. Understanding of compliance, governance, and professional standards. Enthusiastic, mature, and professional with a “can-do” attitude and the ability to engage confidently with members, staff, and external partners. Willingness to travel to UK events and conferences, including occasional overnight stays (e.g. annual conference in Belfast, 2026). To apply, please send your CV. Due to the volume of applications, we are only able to contact successful applicants. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with over 10 years’ experience delivering tailored permanent, temporary, interim, and executive recruitment solutions to Trade Associations, Regulatory Bodies, Professional Bodies, and Charities.

\n Principal Engineer - Wireless\n \n Job Description\n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting into the Head of Focal Engineering, the Principal Engineer will work on a number of exciting Wireless Design and Implementation projects for customers across England in the Education and Government sectors as well as others. \n This is a hybrid working role, with a requirement to travel to our customer sites on occasion. \n What youll do:\n \n • Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging Cisco and Juniper technologies to deliver secure, scalable, and high-performance connectivity.\n, • Act as the principal design authority, setting technical direction, standards, and best practices for campus wireless and wired infrastructure, ensuring alignment with university digital transformation objectives.\n, • Develop and review detailed low-level designs (LLDs), high-level designs (HLDs), and implementation plans covering wireless coverage modelling, access layer design, security, and QoS.\n, • Serve as the senior technical authority (CCIE Expert) for Cisco and Juniper wireless and network solutions, providing design and implementation leadership across multiple university campuses.\n, • Lead complex technical problem-solving and escalation activities, applying deep expertise across routing, switching, wireless, and security domains.\n, • Provide architectural oversight and governance, ensuring all designs meet operational, security, and performance requirements while adhering to corporate and vendor standards.\n, • Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies.\n, • Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions.\n, • Expert-level knowledge of Cisco and Juniper wireless solutions, including Catalyst, Meraki, Mist, and Enterprise WLAN architectures.\n, • CCIE-level certification in Wireless or Enterprise Infrastructure.\n, • Advanced RF design, site survey, and spectrum analysis skills for large-scale, high-density environments.\n, • Hands-on experience with network monitoring, optimisation, and troubleshooting tools.\n, • Familiarity with higher education IT environments and related regulatory requirement is desirable\n, • Car Allowance\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n #TJ-Hybrid \n About Us\n Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. \n Be Inclusive \n Take Responsibility \n Collaborate \n Be Customer-focussed \n \n

\n Principal Engineer - Wireless\n \n Job Description\n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting into the Head of Focal Engineering, the Principal Engineer will work on a number of exciting Wireless Design and Implementation projects for customers across England in the Education and Government sectors as well as others. \n This is a hybrid working role, with a requirement to travel to our customer sites on occasion. \n What youll do:\n \n • Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging Cisco and Juniper technologies to deliver secure, scalable, and high-performance connectivity.\n, • Act as the principal design authority, setting technical direction, standards, and best practices for campus wireless and wired infrastructure, ensuring alignment with university digital transformation objectives.\n, • Develop and review detailed low-level designs (LLDs), high-level designs (HLDs), and implementation plans covering wireless coverage modelling, access layer design, security, and QoS.\n, • Serve as the senior technical authority (CCIE Expert) for Cisco and Juniper wireless and network solutions, providing design and implementation leadership across multiple university campuses.\n, • Lead complex technical problem-solving and escalation activities, applying deep expertise across routing, switching, wireless, and security domains.\n, • Provide architectural oversight and governance, ensuring all designs meet operational, security, and performance requirements while adhering to corporate and vendor standards.\n, • Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies.\n, • Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions.\n, • Expert-level knowledge of Cisco and Juniper wireless solutions, including Catalyst, Meraki, Mist, and Enterprise WLAN architectures.\n, • CCIE-level certification in Wireless or Enterprise Infrastructure.\n, • Advanced RF design, site survey, and spectrum analysis skills for large-scale, high-density environments.\n, • Hands-on experience with network monitoring, optimisation, and troubleshooting tools.\n, • Familiarity with higher education IT environments and related regulatory requirement is desirable\n, • Car Allowance\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n #TJ-Hybrid \n About Us\n Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. \n Be Inclusive \n Take Responsibility \n Collaborate \n Be Customer-focussed \n \n

\n Principal Engineer - Wireless\n \n Job Description\n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting into the Head of Focal Engineering, the Principal Engineer will work on a number of exciting Wireless Design and Implementation projects for customers across England in the Education and Government sectors as well as others. \n This is a hybrid working role, with a requirement to travel to our customer sites on occasion. \n What youll do:\n \n • Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging Cisco and Juniper technologies to deliver secure, scalable, and high-performance connectivity.\n, • Act as the principal design authority, setting technical direction, standards, and best practices for campus wireless and wired infrastructure, ensuring alignment with university digital transformation objectives.\n, • Develop and review detailed low-level designs (LLDs), high-level designs (HLDs), and implementation plans covering wireless coverage modelling, access layer design, security, and QoS.\n, • Serve as the senior technical authority (CCIE Expert) for Cisco and Juniper wireless and network solutions, providing design and implementation leadership across multiple university campuses.\n, • Lead complex technical problem-solving and escalation activities, applying deep expertise across routing, switching, wireless, and security domains.\n, • Provide architectural oversight and governance, ensuring all designs meet operational, security, and performance requirements while adhering to corporate and vendor standards.\n, • Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies.\n, • Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions.\n, • Expert-level knowledge of Cisco and Juniper wireless solutions, including Catalyst, Meraki, Mist, and Enterprise WLAN architectures.\n, • CCIE-level certification in Wireless or Enterprise Infrastructure.\n, • Advanced RF design, site survey, and spectrum analysis skills for large-scale, high-density environments.\n, • Hands-on experience with network monitoring, optimisation, and troubleshooting tools.\n, • Familiarity with higher education IT environments and related regulatory requirement is desirable\n, • Car Allowance\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n #TJ-Hybrid \n About Us\n Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. \n Be Inclusive \n Take Responsibility \n Collaborate \n Be Customer-focussed \n \n

\n Principal Engineer - Wireless\n \n Job Description\n When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. \n Reporting into the Head of Focal Engineering, the Principal Engineer will work on a number of exciting Wireless Design and Implementation projects for customers across England in the Education and Government sectors as well as others. \n This is a hybrid working role, with a requirement to travel to our customer sites on occasion. \n What youll do:\n \n • Define and drive the technical strategy for the design and implementation of enterprise-grade wireless network solutions across universities in England, leveraging Cisco and Juniper technologies to deliver secure, scalable, and high-performance connectivity.\n, • Act as the principal design authority, setting technical direction, standards, and best practices for campus wireless and wired infrastructure, ensuring alignment with university digital transformation objectives.\n, • Develop and review detailed low-level designs (LLDs), high-level designs (HLDs), and implementation plans covering wireless coverage modelling, access layer design, security, and QoS.\n, • Serve as the senior technical authority (CCIE Expert) for Cisco and Juniper wireless and network solutions, providing design and implementation leadership across multiple university campuses.\n, • Lead complex technical problem-solving and escalation activities, applying deep expertise across routing, switching, wireless, and security domains.\n, • Provide architectural oversight and governance, ensuring all designs meet operational, security, and performance requirements while adhering to corporate and vendor standards.\n, • Provide expert-level troubleshooting and optimisation for existing wireless deployments, using advanced diagnostic tools and methodologies.\n, • Support customer engagement and stakeholder communication, translating complex technical solutions into clear, outcome-focused discussions.\n, • Expert-level knowledge of Cisco and Juniper wireless solutions, including Catalyst, Meraki, Mist, and Enterprise WLAN architectures.\n, • CCIE-level certification in Wireless or Enterprise Infrastructure.\n, • Advanced RF design, site survey, and spectrum analysis skills for large-scale, high-density environments.\n, • Hands-on experience with network monitoring, optimisation, and troubleshooting tools.\n, • Familiarity with higher education IT environments and related regulatory requirement is desirable\n, • Car Allowance\n, • 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually\n, • Company pension scheme\n, • A range of family friendly policies\n, • Occupational health support and wellbeing Portal\n #LI-Hybrid \n #TJ-Hybrid \n About Us\n Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UKs critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, youll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. Youll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. \n Be Inclusive \n Take Responsibility \n Collaborate \n Be Customer-focussed \n \n

Reporting to the Head of Focal Engineering, the Lead Engineer will serve as the primary technical liaison for the Parliamentary Digital Service (PDS) representing Telent Engineering across the Palace of Westminster and the wider Parliamentary Cisco Enterprise Estate. Act as the key technical point o

The Brain Tumour Charity is leading the way in research, support, and advocacy for everyone affect by brain tumours. Our mission is simple but urgent: to accelerate a cure for brain tumours and improve life for everyone affected by this devastating disease. We have a five-year strategy with three strategic priorities: to transform the research landscape, to raise voices to campaign for change, and to improve quality of life through providing support and best care for everyone diagnosed with a brain tumour. Our work will include strengthening our research portfolio, developing internal research to understand and address under-served need, and building an evidence-based and sustainable charity that is fit for purpose for the future. This is a time of great opportunity for us as a charity. Ensuring our strong and sustainable financial health, with strong performance and planning, governance and IT Services in place is pivotal to achieving our bold ambitions. Reporting directly to the CEO and as a key member of the Senior Leadership Team, the Director of Finance and Resources provides strategic leadership and operational oversight of the Finance, Governance, Planning and Performance, IT Services, and Facilities teams. The role is also Company Secretary and SLT Lead for the Finance Committee and Governance & Ethics Committee of The Charity. The postholder leads a department of c.15 colleagues, with five direct reports including three Heads of Teams covering Finance, IT and Planning and Performance; a Data Governance Manager; and a Facilities Manager. WHO WE'RE LOOKING FOR: We’re seeking a qualified accountant with strong, senior leadership experience in a similar role from within any sector. Whatever sector you come from, you will be a self-assured professional who can partner with others who don't have your financial background to support strategic change. You’ll be resourceful and innovative, keen to work alongside other leaders across The Charity to ensure our finances are secure, sustainable, and utilised for the greatest impact for the brain tumour community. You will have excellent business partnering skills and will operate as a strategic adviser and critical friend to the CEO, the wider Senior Leadership Team, and the board of trustees. This role leads a diverse range of enabling functions at The Charity, and a background of leading multi-disciplinary teams, and of leading planning and governance strategies and processes will be important. KEY ACCOUNTABILITIES: Strategic leadership • Operating as a key part of the Senior Leadership Team of The Charity, supporting the development and delivery of our strategic plans., • Contributing to the development of The Charity’s medium and long-term vision and strategy and ensuring accurate monitoring of our achievements against the strategy., • Developing and leading a medium-term finance and resources strategy aligned to organisational goals and risk appetite., • Providing trusted advice to the CEO and Board on financial, operational and governance matters., • Accountable for the financial management and performance of The Charity, including through the design and delivery of finance strategy, financial modelling and strategic forecasting., • Senior leadership of the finance team, ensuring strong financial analysis and plans, and sound financial controls, policies and risk management., • Providing timely, accessible and useful financial information, KPIs and analysis to SLT, budget holders, Finance Committee and Trustees, proactively developing reporting analysis as required., • Completing annual budgets and 5-year projections in a timely, detailed manner, providing analysis of key budget trends and year on year analysis., • Working with the Head of Finance, as a direct report, to analyse trends in income and expenditure including restricted and designated funds, identifying, investigating and reporting on variances., • Ensuring compliance with the relevant tax regulations for Gift Aid, VAT and submission of annual Corporation Tax returns., • Overseeing corporate finance, including policies regarding capital requirements, debt, taxation, equity, disposals and acquisitions, investments and insurance as appropriate., • Ensuring financial operations including payments are processed effectively and efficient by the Finance team and working with the Head of Finance on system improvements., • Ultimate responsibility for financial audit and year-end processes, ensuring compliance with Charity SORP and other regulations., • As Data Protection Officer, ensuring The Charity is compliant and adheres to best practice and legislative compliance. Reviewing and acting upon data breaches processed by the Data Governance Manager., • As Company Secretary, ensuring all reporting to Companies House and the Charity Commission is submitted on time and changes to the Board of Trustees are notified in a timely manner., • Ensuring that the governance of The Charity including the Board of Trustees complies with all legislative requirements and best practice., • Provide SLT leadership to the Governance and Ethics Committee, with SLT responsibility for investigating non-fundraising complaints against The Charity., • Providing strategic oversight of IT and digital infrastructure, ensuring systems are secure, scalable and support efficient ways of working across The Charity., • Reviewing all strategic funding and supplier contracts to ensure alignment with The Charity’s policies and terms., • Overseeing supplier relationships and technology procurement as SLT sponsor to ensure resilience and value for money., • Being the strategic sponsor for the development of a data and insight strategy to strengthen organisational learning and decision-making., • Overseeing the management and maintenance of the Fleet office and our location strategy and plans., • Ensuring effective health & safety, business continuity and environmental sustainability practices.

Do the work of your life to help the lives of others. Join us as Head of Sales to lead the commercial strategy for our. If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.

Capture Manager Join our UK Team who are committed to a Mission! Leidos require a Capture Manager to join our Bid Team. We are looking for someone with experience in Capture / Pursuit Management who thrives on working in an active, fast-paced environment to challenging deadlines. You must be self-motivated and able to work to tough deadlines, managing competing stakeholder demands. You will be aligned with the UK Capture Operations team, and report to the UK Head of Capture. The team work mainly with MoD, Homeland Security, Policing and Justice sectors and sell primarily to the Public Sector. The Capture Manager is accountable for winning a specific business opportunity and will provide the leadership to the pursuit team through to award of the contract. You will: Define the customer engagement management strategy and engage senior company executives in contact activity as required Personally engage with customers and stakeholders to understand their issues, concerns, and hot buttons Build and lead a high performing Capture team that brings relevant expertise and capabilities and actively drive them to achieve bid milestones within budget and schedule Lead the development of winning strategies that differentiate us , are competitively focused and are compelling to the client and their requirements, as well as satisfy internal business objectives and risk posture Assemble an industry team that compliments Leidos capabilities to both win the opportunity and ensure execution of the program Develop the business case for continuing to pursue and bidding for the opportunity including bid budget Work with the Bid Manager to plan, appropriately tailor, and use relevant processes throughout the bid, ensuring that there is a process in place that develops a high-quality proposal in a timely manner with checks on the development of content. Lead the development of winning strategies that differentiate us , are competitively focused and are compelling to the client and their requirements, as well as satisfy internal business objectives and risk posture Develop the business case for continuing to pursue and bidding for the opportunity including bid budget Lead internal stakeholder management and keep the senior leadership teams informed and engaged including timely escalation of issues needing resolution Work with the bid and proposal team to ensure win themes, hot buttons, and evaluation criteria are properly addressed across all proposal elements Lead any post-submission activities and support the program team as required, ensuring smooth hand over to the project manager Our ideal candidate must have a strong track record: As a Capture Manager / Pursuit Lead in UK public sector winning complex services opportunities of greater than £20m Be capable of developing and maintaining senior stakeholder relationships internally and with customers and industry partners What skills are we looking for? Experience and success working on £20m + deals in the UK Public Sector Exceptional leadership, relationship management, and communication skills Proven effective in working across organisational boundaries (e.g. between corporate divisions and/or multi-nationally based divisions) Strong negotiating skills Ability to work at the strategic and big picture level Sound commercial acumen and ability to build a compelling business case Ability to manage to a challenging deadline Ability to travel/ be deployed across the UK for several months at a time Desirable Skills Required: Previous experience of the bid teams working across multiple sites Project management skills including ability to schedule and effectively time manage Clearance Requirements: UK Security Clearance is required for this role Discover yourself at Leidos UK! Join our team and well unleash your talents to solve the most challenging technical problems. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. At Leidos, we dont want someone who "fits the mold"we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, whats next? before the dust settles on whats now. If youre already scheming step 20 while everyone else is still debating step 2 good. Youll fit right in. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: £74,700.00-£98,300.00 The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. TPBN1_UKTJ

Service Architect (Bid and Programme) Location : Farnborough, with opportunity for working at home and the need for occasional travel to customer. Security Clearance Level: DV Leidos has more than 30 years experience of developing and running some of the largest government systems in the world. We are currently hiring to expand our UK based technical team who support our delivery for the UK Govt. Come join our team and further develop your skills as we deliver and support systems key to the defence of the UK and partner nations. Being part of the Leidos team is a commitment to push yourself and those around you to do better, constantly adapt and learn new technologies. Were a passionate team and are committed to developing and growing our staff. Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defence, intelligence, homeland security, civil, and health markets. We support vital missions for government and commercial customers. Are you ready for your next career challenge? We are seeking an experienced and proactive Service Architect to lead and own the service management input to bid activity, and to implement service transition within an agile delivery programme environment. This pivotal role ensures that all aspects of service are considered throughout the delivery lifecycle, enabling successful and seamless transition into live operations. Working as part of the Solution Architects team you will act as the central point for all service design and transition activities, collaborating across engineering, solution architecture, security, ITSM, and programme management teams. This is both a pre-sales bid role, combined with a hands-on, strategically important position that will shape how services are introduced and maintained in a complex and fast-moving technology environment. What will I be doing? The Service Architect will be responsible for: Service Architecture: Defining the service approach to enable technical and business service delivery for client environments Service Design: Produce detailed, fit-for-purpose Service Designs, including support task analysis and training needs assessment. Service Transition Ownership: Lead the service transition planning and execution across agile delivery teams, ensuring new or changed services are effectively and smoothly handed over to live operations. Stakeholder Collaboration: Work closely with: Customers: to gain their acceptance in your capability Bid teams: to build trust in your experience to develop compelling service solutions Engineering: to ensure supportability and operational readiness of developed solutions. Solution Architects & Security: to influence technical design from a service operations perspective. Programme Manager & Scrum Master: to align service readiness with delivery milestones. Head of Live Service and ITSM Function Leads: to ensure operational acceptance criteria are met. Technical Leads: to define support models and ensure documentation and handover requirements are clearly understood. Requirements Management: Define and manage service requirements with the SMO, integrating them into solution designs and ITIL Process Alignment: Ensure all service designs and transitions align with ITIL framework best practices, including: Incident, Problem, and Change Management Service Level Management Knowledge Management Continual Service Improvement Governance & Assurance: Provide service input into design authorities, governance forums, and acceptance boards. Continuous improvement & innovation: Identify opportunities for improvement, process & cost efficiency, and innovation. Introduce best practices in service management, automation, and monitoring. Service Impact Assessment: Review proposed solutions to assess and influence impacts to live service and support structures. What does Leidos need from me? You will have experience in designing full end-to-end service solutions in large scale enterprise environments. Good understanding of enterprise IT technologies infrastructure components, platforms and business processes. Highly experienced and qualified in service management frameworks (ITIL, IT4IT) and their practical implementation. Experienced in large scale outsourcing bid responses, particularly government model contracts. The Service Architect must have: Proven experience as a Service Architect, Service Designer, or Service Transition Lead within complex IT delivery environments. Strong working knowledge of the ITIL framework (working towards or having achieved ITIL 4 Master). Demonstrable experience in: Designing and implementing service models within large programmes. Agile delivery methods, particularly Scrum and SAFe, including active participation in ceremonies and backlog refinement. Creating Service Design Packages and contributing to Operational Acceptance Criteria. Creating compelling text for PQQ and bid activity. Development of cost models for new business. Excellent interpersonal skills to engage technical and non-technical stakeholders at all levels. Strong analytical and documentation skills, including gap analysis, risk assessment, and transition planning. Experience working within cross-functional, multidisciplinary teams including engineering, cyber security, and programme teams It is desirable for the Service Architect to have: ITIL 4 Managing Professional or ITIL Expert certification. Experience working in secure or regulated environments (e.g. central government, finance, defence, healthcare). Experience with at least two service toolsets such as ServiceNow, Manage Engine, BMC Remedy, or equivalent. Clearance Requirements: Clearance for Role: DV Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your CV with us today! What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Use of Flexi-time in accordance with programme priorities Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. TPBN1_UKTJ

Support the Head of Ecommerce in shaping the global ecommerce roadmap. Support the Head of eCommerce in shaping the wider digital strategy. Proven experience in eCommerce or digital trading roles (brand or agency side).

Head of Sales Digital+ page is loaded## Head of Sales Digital+locations: Farnboroughtime type: Full timeposted on: Posted Todayjob requisition id: 551559### Job TitleHead of Sales Digital+### Job DescriptionJoin us as Head of Sales to lead the commercial strategy for our **Digital+ Mother an

Digital-Marketing-Assistant-STN-November-2025. Head of Marketing and Admissions. This is an exciting role for anyone with a passion for digital marketing.

Portfolio Director - Maritime Location: Farnborough, with flexibility to work from home dependent on business demands The Role: Leidos UK is seeking an experienced and motivated Maritime Portfolio Director / Delivery Lead to lead the Maritime Portfolio National Security and Defence (NS&D). The Portfolio Director will join the NS&D leadership team leading and managing the delivery of high-quality technical products and services to our government and commercial customers. The successful candidate will be accountable to the Managing Director of the National Security & Defence Division in Leidos UK for all aspects of delivery for Maritime. You will head up a Senior Leadership Team of senior Programme Managers, Technical Experts and Service Delivery professionals to drive the delivery of a service which constitutes our Maritime portfolio. You will be comfortable in engaging with individuals at all levels from Senior Government staff and Leidos Executives in both the UK, US and AUS as we pull through from broader capabilities. This is a true Director role in which you will be comfortable with delegation, staff development and the management of a complex and diverse team of professionals. You will be an excellent communicator in all mediums and have a strong set of personal values, including integrity. Leidos believes in collaborative working and that is the goal in this programme; engaging closely with our customers to understand their needs and working together to deliver the outcomes that will satisfy within the available budget. Structured and clear planning is critical to success and the successful candidate will have a clear approach to planning new work, which they will share with the wider team to drive continuous improvement. An individual with experience in delivering platforms, autonomy and product development in the Maritime domain, with understanding of Systems Thinking and principles with experience in Systems Engineering as an advantage. This is an area with significant investment and strategic importance with scope for the successful candidate to build and expand a high performing team. Role responsibilities As Portfolio Director/Delivery Lead you will be accountable for Delivery with a focus on: Actively managing the strategy and future pipeline of work with the customer. Close and collaborative engagement with the customer team at all levels to support prioritisation and delivery of the work against critical customer and programmatic milestones. System Engineering delivery through Trials and Evaluation and with a full lifecycle of delivery. Technical, programmatic and financial management of the service and transformation work supported by and supporting the senior management team. Owning and maintaining the ways of working, governance and change management workflows to optimise delivery while remaining aligned to Leidos and customer policy. Management of a diverse and highly skilled engineering team, including delegation of responsibilities and performance management. Regular reporting to customer and Leidos executives to support effective information sharing and strategic decision making. Supporting the Division and wider business through regular, clear and accurate forecasts of resource demand, financial position and contract delivery. Who are we looking for? We love to work with people who have a passion for leading work to solve complex problems in challenging environments: optimising and continuously improving services for our customers. For this role, you will be a Director not just a manager, able to develop and maintain a strategic vision while delegating the work; supporting and trusting your team to deliver. You will have a strong depth of Domain and Engineering experience to be able to manage delivery, risk mitigation and product lifecycle You will be self-motivated and lead by example, especially when under pressure. While delegation will deliver the majority of the work you will be unafraid to get your hands dirty when circumstances call for it. As a professional PM you will have a deep subject matter expertise in all aspect of delivery and as a leader you will be happy to shoulder accountability for delivery of programme performance in a strongly customer facing role. You will be a robust and effective communicator across a variety of means, comfortable directly engaging with customers and colleagues and able to clearly put your points across transparently and in support of your goals and objectives. You will be skilled in explaining technical matters to non-specialists as required. An analytical mind will be key in this role enabling you to demonstrate an analytical and systematic approach to technical, stakeholder and other challenges and to articulate complex ideas in a straightforward manner. A high-level understanding of the Systems Approach will help. You will need excellent decision making skills and understand the need to make or support the team with decisions based on less than all of the information in some circumstances The successful candidate will have: Proven experience of successfully leading and delivering large scale Maritime programmes (£300m+), including profit & loss responsibility. Proven experience of working on and leadership roles in bids and growth. Understanding of Platform Engineering and Maritime Engineering with proven experience of delivering programmes with this knowledge Experience in working with UK Government organisations sufficient to understand how public organisations work and how they can be supported in delivering effectively and efficiently. You will have worked in disciplines which provide a sufficiently technical background or knowledge to rapidly gain an in-depth understanding of the commercial and technical aspects of the programme and wider Division. Previous experience demonstrating strong resource management and cross-functional engagement experience, including actively engaging with business leaders in other disciplines (commercial, supply chain, finance, HR, trade compliance) to understand and account for their needs. Strong people skills, able to motive, influence and enable individuals both inside and outside of their direct management, including mentoring, coaching and performance management. Additional Information We operate a high paced and exciting collaborative working environment where the work you do is customer facing and has demonstrable real-world impact. As such we value our staff highly and are committed to training, career development and providing opportunities to progress. The main location for this role will be Farnborough UK, although this will a flexible role as required working with the team. Flexibility is required to be able to travel to other Leidos sites and Customer sites as needed. This role supports the delivery of National Security and as such, candidates need to hold MOD Security Clearance. What we do for you: At Leidos we are PASSIONATE about customer success, UNITED as a team and INSPIRED to make a difference. We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance. We provide an employment package that attracts, develops and retains only the best in talent. Our reward scheme includes: Contributory Pension Scheme Private Medical Insurance 33 days Annual Leave (including public and privilege holidays) Access to Flexible benefits (including life assurance, health schemes, gym memberships, annual buy and sell holidays and a cycle to work scheme) Flexi-Time Working Commitment to Diversity: We welcome applications from every part of the community and are committed to a truly diverse and inclusive culture. We foster a sense of belonging, welcoming all perspectives and contributions, and providing equal access to opportunities and resources for everyone. If you have a disability or need any reasonable adjustments during the application and selection stages please let us know, and we will respond in a way that best fits your needs. Who We Are: Leidos UK & EUROPE we work to make the worldsafer,healthier, andmore efficient through technology, engineering andscience. Leidos is a growing company delivering innovative technology and solutions focused on safeguarding critical capabilities and transformation in frontline services, our work in the United Kingdom includes addressing some of the most complex problems in defence, healthcare, government, safety and security, and transportation. What Makes Us Different: Purpose: you can use your passion and abilities at Leidos to keep the people you care about safe. We are at the forefront of machine learning, AI, cyber security and solutions. Using your skills in the technology frontline by helping to build a safer world. You can inspire change. Collaboration: having flexibility to do your job is one of our core benefits, enabling you to become part of our extraordinary team. We have been empowering our people to work flexibly for years. Whether you work from home, the office or on customer sites, we will give you the digital tools and the flexibility to work smarter and align your needs and ours. People: Leidos empowers people from every background to be themselves and gives you the tools to learn new skills by enabling growth whilst developing . We believe that extraordinary people need opportunities to grow, to be inspired and to inspire others. At Leidos, we invest in technical academies, career rotations and a career development plans that enhance your future. TPBN1_UKTJ

? The Infrastructure Engineer is responsible for supporting and maintaining Responsiv Assist and Responsiv Cloud services, including s upport for IBM middleware, databases, and open-source software across Linux and Windows systems. In practice, this involves resolving support tickets, performing software installations and upgrades, proactive monitoring and management of cloud and customer platforms, and delivering infrastructure improvement projects. You will be contributing to technical planning, documentation, and knowledge sharing, while ensuring work is completed to agreed deadlines, quality standards, and budgets. ? Job Description The Infrastructure Engineer will work under the direction of the Head of Service Engineering focusing on closing support tickets, software installation, proactive monitoring and management of customer and cloud platforms, and delivery of cloud improvement projects. Engineers are expected to be known for their detailed knowledge of specific products while being a safe pair of hands for delivering general technical support and triage activity. ? ? About the Role ? This role sits within our Service Engineering team, it is an internal and customer-facing role that will require you to: ? Resolve support tickets and provide technical triage and resolution across supported platforms. Perform software installations, upgrades, and patching for cloud and customer systems. Monitor cloud and on-premises platforms, identifying issues proactively and mitigating risks. Support IBM Middleware, databases, and open-source software across Linux and Windows systems. Contribute to technical planning, runbooks, and documentation to ensure consistent processes. Work with developers to support software development pipelines where necessary. Participate in incident and problem resolution, coordinating with internal teams, consultants, partners, and customers. Use downtime effectively to practice installations, test upgrades, and explore new technologies. Maintain internal information management systems and follow company standards, including ISO 27001. Mentor junior team members and contribute to knowledge sharing across the team. ? Technical research to identify new ideas and ways of working, as well as presentations to team and extended company peers is expected. You should be able to deliver to hard deadlines whilst maintaining quality of work. Manage your own time under direction from the Head of Service Engineering. ? Engineers are expected to understand the technology being used, how to install and troubleshoot the installation, and to upgrade and patch products. This includes following good practice when operating on production systems and completing documentation in the form of ticket activity records and troubleshooting guides for others to use to solve similar problems. ? As an Engineer you will be expected to maintain your knowledge about new versions of software, new products, and to use quiet time to practice installing software and testing installations. Monitoring cloud and other installations, tracing, and monitoring logfiles and other tooling to determine imminent problems and their resolution. ? Engineers are not expected to be programmers or to have a developer background, however they are expected to be able to write scripts that are robust. You will work with developers supporting their software development pipelines. ? Upgrade and patching requires planning, practice, and development of runbooks to control activity on the day of change, coordination with customers, and consideration of the failure cases. ? About You ? We expect a successful candidate to be adept at: ? Ability to effectively problem solve with an attention to detail Ability to learn new products and technologies quickly Leading and contributing to technical discussions and planning Working as part of a team; mentoring and learning from others Maintaining and improving information management systems according to the ISO 27001 standard Linux administration (Red Hat, Ubuntu): file systems, networking, LVM, backups, clustering, upgrades, installation, and scripting Windows Server administration and Microsoft enterprise software. Database management: DB2, PostgreSQL IBM Middleware: WebSphere Application Server, MQ (Nice to Have) Open-source software configuration: Apache and similar packages Cloud platforms: Azure, AWS, GCP ? About Us ? Responsiv build distinctive business solutions that are simple and effective. Our expertise spans cloud computing, digital transformation, business process automation, enterprise integration, data governance and compliance, and AI-enabled business. By blending innovation with practicality, Responsiv empowers organisations to embrace automation, optimise workflows, and enhance operational resilience, all while maintaining simplicity and ease of use?. Our broad portfolio of Products and Services allows us to deliver success at any stage of a customers IT transformation journey. Our strategic partnerships with world-leading companies such as Microsoft and IBM extend our ability to deliver complete and highly valued solutions to our customers. ? Working at Responsiv ? In addition to a competitive salary, we offer: Pension Scheme: Provided by multi-award-winning SIPP provider, Hargreaves Lansdown. Track and monitor your investments or make voluntary payments using their online portal or mobile app. Private Medical Care: Our medical cover is provided by Vitality Health, which includes benefits such as discounted gym memberships, free cinema tickets, and shopping discounts to reward maintaining a healthy lifestyle. Social Calendar: Responsiv host an annual Christmas party and regular socials throughout the year. These have included visits to indoor electric go-karting, mini golf and driving ranges, escape rooms, and more. Check out some of our socials here: Continuous ProfessionalDevelopment: Responsiv provide access to self-paced training, distance learning, and residential courses as appropriate to support your work. We also provide mentoring, on the job coaching, and learning opportunities including lunch and learn, conference presentations, and directed project work. Personal Recognition: We recognise when people deliver above and beyond with thank-you awards. Responsiv seek to provide an inclusive work environment where colleague support is fundamental to individual and team progression. ? Responsiv Culture We believe in the power of working together, which is why we are an office-based Company. Our Bracknell office offers the opportunity to learn from those around you and ask for help when you need it. We work better when we can effectively collaborate. ? On-site facilities include: Secure bike storage Locker rooms and showers Secure parking Outdoor table tennis Café Office pool table Responsiv operates on a 40-hour working week, with our core hours between 09:00 and 18:00 (with an hour for lunch). TPBN1_UKTJ