Head of governance jobs in United Kingdom

Woodeaton Manor School is a Foundation Special School located four miles to the Northeast the city of Oxford. The school serves young people aged 7 to 18 with Social, Emotional and Mental Health Difficulties (SEMH) and where many also have a diagnosis of Autism Spectrum Disorder (ASD). Main Purpose: The Deputy Headteacher will support the Headteacher to create a culture of constant improvement through inspirational leadership, being committed to the highest achievement for all areas of the school, to provide an outstanding education for all pupils. With excellent leadership skills and adopting a hands-on approach, the Deputy Headteacher will support the Headteacher in managing the day-to-day operations of the school and have a strong track record of working within specialist schools, improving teaching and learning and curriculum development. The duties outlined, in line with Headteacher and Teacher standards, are in addition to the ones stated in the last School Teachers’ Pay and Conditions Document that you will automatically be required to meet. The Deputy Headteacher may also be required to undertake professional duties delegated by the Headteacher. Key Responsibilities To ensure a high-quality service is provided to meet the educational and support needs of our students. To support the Headteacher to: · Provide professional leadership to secure sustained improvements in school’s performance in partnership with staff, pupils, parents, governors, the local authority and the community · Provide an environment for teaching and learning that empowers pupils and staff to achieve their fullest potential · Undertake any professional duty of the Headteacher which may be delegated in accordance with the pay and conditions document · Deputise for the Headteacher and undertake, in their absence, all professional duties Leadership and Managing Staff The Deputy Headteacher will support the Headteacher to work with the Interim Executive Board (IEB) to develop the strategic view of the school and analyse and plan for its future needs and future developments. The Post holder will: · Deputise and undertake overall responsibility for the school in the absence of the Headteacher and on any other occasions which are deemed necessary · Create and develop an ethos and culture in which all staff recognize that they contribute to and are accountable for the success of the school, including improving the quality of education provided, and standards achieved and ensuring that constructive working relationships are formed and maintained · Share with the Leadership Team the responsibility for supporting and promoting the wellbeing of all staff · Plan, allocate, support and evaluate work undertaken by individuals, groups, and teams, ensuring that there is clear delegation of tasks and devolution of responsibilities · Manage and monitor the use of staff and resources effectively and efficiently, taking the lead on arranging and managing staff cover and working with relevant agencies · Assist the Headteacher in monitoring and supporting the work of the staff team to identify individual and whole school staff training needs and requirements · Ensure the sharing of expertise as well as the implementation of statutory and local frameworks for staff appraisal and performance management · Motivate and enable teachers, including senior and middle leaders and support staff, to develop expertise in their respective roles through high quality continuing professional development · Work with the Headteacher to ensure strong succession planning, including a commitment to growing future leaders · Sustain motivation of self and other staff · Ensure that professional duties are fulfilled, as specified in the most recent Conditions of Service for School Teachers, in line with the Teachers’ Standards (2011) Strategic Direction · Work closely with the Headteacher in developing the school’s strategic vision and ensure the school’s vision is communicated and clarified to all stakeholders · Contribute to the school Development Pan and Self-Evaluation Form to ensure that the aims, values, and objectives of the school are met · Ability to support and challenge staff effectively · Work with staff, parents and governors to ensure effective, sustainable school improvement and efficient management of school resources · Hold and articulate clear values and moral purpose focused on providing high quality education for all pupils · Contribute to planning for the school’s future needs and further develop and monitor the plans already in place · Provide information, objective advice and support to the Headteacher to secure effective teaching and learning, ensuring improved standards of achievement, efficiency and value for money are met · Work closely with the Headteacher and governors in strategic planning, budget preparation and monitoring and effective budget management · Monitor, evaluate and review the impact of school policies, priorities and targets, taking or advising action where necessary · Ensure that parents/carers re well-informed about the curriculum, their child’s attainment and progress and about the contributions they can make to support their child’s progress · Meet with the Headteacher and the leadership team regularly to discuss matters of policy, organization and development Teaching and Learning · Take a whole school responsibility for developing and promoting teaching for pupils with specific SEND, in particular SEMH and ASC · Coach teachers across the school to improve their practice · Promote, develop and ensure high-quality delivery of a curriculum appropriate to the needs of the school’s pupils · Determine, organise and implement assessment monitoring and evaluation to identify and act on areas for improvement · Work with the Headteacher to analyse the school’s assessment data to make whole school improvements to teaching and learning and ensure consistent practice across the school and identify areas of CPD · Work with the Headteacher to create and maintain environments which promote and secure good teaching, effective learning, high standards of achievement and good behaviour for learning throughout the school · Undertake teaching duties to cover teachers where necessary and modelling effective teaching, good classroom organization and display and high standards of achievement Community · Be the Designated Safeguarding Lead and keep up to date with relevant legislation and guidance and monitor and advise the Headteacher on issues relating to pupil safeguarding and wellbeing following the child protection procedures adopted by the school · Lead and take responsibility for Safeguarding and child protection procedures, training and referral processes, working I close partnerships with parents, multi-agencies and staff to ensure the safety of all pupils is paramount · Liaise with other schools to create, promote, evaluate and develop positive relationships between schools · To be attuned to national developments, best practices and innovation in the field of SEN · Develop links and partnerships with other local special and mainstream schools to enhance and share good practice and foster school-to-school support networks · Work with the Leadership Team to develop a school culture which continues to promote equality and diversity and reflects its wider community · Work collaboratively with multi-disciplinary team and other health professionals to maximise their input and impact on pupils and keep them safe · Collaborate with other agencies to promote the academic, spiritual, moral, social, emotional, and cultural well-being of pupils and their families · Work in partnership with the governing body and attend meetings to represent the school as directed by the Headteacher Other Duties · The post holder may be required to perform duties other than those given in the job description · The duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and would not themselves justify the re-evaluation of a post · In consultation with the post holder, the Headteacher and governing body retain the right to implement changes to this job description to reflect changes in the demands of the post

Payroll Officer - JKS Head Office Salary - up to £45,000 per annum Schedule - Full Time Experience - Previous experience as a Payroll Officer/ Assistant within Hospitality JKS Restaurants are seeking a Payroll Officer to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Payroll Officer looking for a new role in an award winning, critically acclaimed group. The Role Reporting to the Financial Controller, the Payroll Officer will be responsible for overseeing all aspects of payroll processing, ensuring accuracy, compliance, and efficiency so every employee gets paid correctly and in a timely manner. This role requires strong analytical skills, a deep understanding of payroll principles, and exceptional attention to detail. The ideal candidate will have a strong background in payroll administration, hospitality experience and excellent communication skills. Key Responsibilities: Payroll Processing Execute end-to-end monthly payroll processing. Ensure all payroll changes in salaries and tronc are up to date. Prepare and analyse tronc notes and spreadsheets. Assist with end of payroll reporting. Process court orders and make corresponding deductions. Ensure accurate recording and management of holidays and absences. Reporting and Analysis Ensure rotas are completed on a weekly basis and help prepare weekly staff costs reports. Reconcile monthly payroll to weekly rotas, providing analysis behind the variances to the Finance Team for monthly management reporting. Report to management on payroll issues and changes. Prepare and maintain monthly tronc reports. Liaise with HR and Operations teams regarding any ad hoc payroll changes and deductions. Ensure accurate generation of reports such as P60s, P45s, etc. Audit and Reconciliation Work with the Financial Controller to first design and implement, then conduct regular internal audits to ensure accuracy in payroll records. Reconcile discrepancies and collaborate with relevant departments to resolve issues promptly. Compliance Management Ensure statutory payments are processed correctly and compliance with all payroll tax regulations. Stay up-to-date on UK payroll and tax law changes. Help implement the new tronc legislation policy and assist with monthly reports and queries from employees. Assist with preparation of P11Ds. Assist with ONS surveys and HMRC queries. Maintain compliance with National Minimum Wage Legislation. Maintain records to comply with auditors and government legislation. Communication and Support Serve as the key point of contact for payroll-related queries from employees. Offer managers guidance and assistance in understanding payroll policies and procedures. Administer S4 and Paycircle HR and Payroll systems. Liaise with external providers to maintain positive relationships The ideal candidate will have: Proven experience as Payroll Officer/ Assistant or similar role in hospitality. In-depth knowledge of payroll processes, regulations and compliance standards. Essential understanding of HR policies and processes related to Payroll. Great attention to detail and able to maintain high level of accuracy in their work. Strong analytical and problem-solving skills. Proven ability to work in a fast-paced environment. Proficient Excel skills. Excellent communication and interpersonal skills with the ability to collaborate effectively across departments. High level of integrity and ability to handle confidential information with discretion

Position: Business Development Executive Type: Full-Time Salary: GBP 39,000 – 45,000 per annum About Us: Established in December 2017 and headquartered in the United Kingdom, MACROWILL PLASTIC ENGINEERING (UK) LTD is a trusted distributor of temporary protective films and substrates. We specialise in providing high-performance surface protection solutions tailored to the needs of the construction, automotive, electronics, and manufacturing industries. With a strong focus on quality and customer satisfaction, we continue to refine our product offerings and services to meet the evolving demands of the industrial market. We are expanding our team and are seeking a dynamic Business Development Executive to drive our business growth . Key Responsibilities: -Developed and implemented international business strategies for the plastic extrusion industry, with a focus on PE/PVC protective films and profile products. -Built and maintained long-term relationships with corporate clients, manufacturers, and trade partners across Asia and Europe. -Represented the company at international trade fairs and industry exhibitions, delivering product presentations and expanding brand awareness. -Conducted in-depth market research and collaborated with government bodies such as UKTI, CBBC, and MIDAS for investment and market insights. -Oversaw team development, training, and performance management across international teams. -Led sales and negotiation with global clients including German, Austrian, Italian, and British extrusion machinery and materials companies. -Delivered custom industrial solutions to clients, ensuring product quality, compliance, and timely delivery across logistics chains. Requirements: -Proven experience (10+ years) in international business development or sales within the plastic extrusion, industrial materials, or packaging sectors. -Strong understanding of PE/PVC protective films, extrusion lines, and surface protection product applications. -Demonstrated ability to lead business expansion initiatives, manage key accounts, and build lasting B2B relationships. -Excellent communication, negotiation, and interpersonal skills; capable of working with both local and international teams.

The Role In this role, you will lead the design, development, and execution of our most complex and high-impact AI and data-driven security initiatives across the organisation. You will define the strategic direction for AI and data security architecture, owning the roadmap that ensures our systems and models are secure, resilient, and compliant by design. As a key technical leader, you will drive the adoption of modern security practices throughout the AI/ML development lifecycle—embedding security into data pipelines, model training workflows, infrastructure, APIs, CI/CD pipelines, and cloud-native platforms. You will work closely with engineering, MLOps, and product teams to ensure that models and data systems are built securely and scale effectively in a rapidly evolving threat landscape. You will also oversee the design and integration of enterprise-grade security and privacy controls across AI platforms, cloud environments, and data architecture—ensuring alignment with compliance frameworks (e.g., GDPR, ISO 27001, NIST AI RMF) and ethical AI principles. Collaborating cross-functionally with Engineering, DevOps, Data, Compliance, and Architecture teams, you’ll champion automation, threat modelling, privacy-by-design, and security-by-default across our AI and data ecosystem. This is a pivotal role that blends deep technical expertise with strategic foresight, empowering teams, strengthening our security posture, and shaping the future of trustworthy, secure AI innovation at scale. About Us At ZOG Global, we don’t just provide IT solutions, we build secure, intelligent, and scalable digital ecosystems. As a leading IT consultancy services in the UK, specialising in cybersecurity, automation, and software development, we help businesses stay competitive and secure. Our expertise spans advanced cybersecurity solutions, advanced AI-driven automation, and next-gen software development, ensuring our clients have the tools to innovate fearlessly while staying secure. At ZOG Global, we foster a culture of innovation, collaboration, and continuous learning, where every team member plays a crucial role in shaping the future of secure technology. Join us to work on challenging, high-impact projects, collaborate with some of the brightest minds in the industry, and drive security innovation at scale! Key Responsibilities • Secure AI/ML workloads running on cloud-native platforms such as SageMaker, Azure ML, Vertex AI, and custom Kubernetes-based training clusters. • Design isolation strategies and access controls for GPU-enabled instances, model endpoints, and distributed training environments. • Assess cloud-hosted AI services and APIs for misconfigurations, data leakage, and privilege escalation risks. • Ensure adherence to AI-specific regulatory frameworks (e.g., EU AI Act, NIST AI RMF, ISO/IEC 42001) and responsible AI principles. • Contribute to the development of internal AI governance policies covering model transparency, fairness, and accountability. • Collaborate with legal, compliance, and data teams to assess ethical risks and implement guardrails for generative AI usage. • Design secure data pipelines and storage architectures that support privacy-preserving AI workflows and model training at scale. • Implement differential privacy, encryption-at-rest/in-transit, and federated learning where applicable to protect sensitive training data. • Evaluate and secure third-party datasets, embeddings, and model artefacts integrated into enterprise AI solutions. • Collaborate with data architect and analysts to assess model explainability, adversarial robustness, and model inversion risks. • Architect end-to-end AI/ML platforms with security-by-design principles, from data ingestion to inference. • Define secure model-serving architectures, including API protection, input validation, and rate-limiting mechanisms. • Support the design of scalable LLM and vector database infrastructure with appropriate access controls and logging. • Promote security standards for AI model reuse, supply chain integrity (e.g., ML model provenance), and open-source model vetting. • Embed security into CI/CD pipelines using automated security tools. • Develop and deploy security-as-code solutions for cloud and container environments. • Automate security compliance checks, vulnerability scanning, and incident response workflows. • Secure cloud-native applications, Kubernetes clusters, and serverless environments. • Perform security assessments, threat modeling, and risk mitigation strategies. • Ensure adherence to industry security frameworks (e.g., NIST, ISO 27001, CIS, SOC 2). • Define security policies, best practices, and threat mitigation strategies. • Drive security awareness and DevSecOps culture across teams. What We’re Looking For • 6+ years of experience in cybersecurity, including 3+ years in DevSecOps, Application Security, Cloud Security, or Security Architecture roles, ideally with exposure to data-driven or AI/ML environments in enterprise or consultancy settings. • Professional certifications that demonstrate depth and breadth in cloud and security domains (e.g., CISSP, CCSP, SC-100, OSCP, AWS Security Specialty, or DevSecOps certifications). • Strong understanding of AI/ML security principles, including model integrity, data lineage, adversarial threat mitigation, input validation, and governance of generative AI systems in line with emerging AI regulations and privacy standards. • Demonstrated ability to embed security into CI/CD and MLOps pipelines, driving DevSecOps automation using Infrastructure as Code (IaC) and security-as-code practices. • Hands-on experience with security testing frameworks, including SAST, DAST, SCA, fuzz testing, and API security validation, using industry-standard tools and custom automation workflows. • Strong command of cloud platforms (AWS, Azure, GCP), including AI/ML services, Kubernetes, serverless architectures, and container security tooling. • Skilled in automating security controls and infrastructure compliance using tools (Terraform, Ansible, Jenkins, GitHub Actions, or similar). • Deep understanding of SIEM, SOAR, IAM, and cloud-native monitoring for real-time detection, incident response, and compliance reporting. • Proficient in scripting and automation using Python, Bash, Go, or similar languages to build scalable, repeatable security workflows. • Familiarity with key security and compliance frameworks, including MITRE ATT&CK, NIST CSF, OWASP SAMM, CVSS, STRIDE, PCI-DSS, GDPR, and emerging AI-specific standards (e.g., NIST AI RMF, ISO/IEC 42001). • Experience in data and AI security architecture, including data classification, secure data lakes, model provenance, encryption, key management, and regulatory compliance across hybrid cloud ecosystems. • Ability to design secure, scalable microservices and model-serving architectures, advocate for Zero Trust principles, and drive secure API and identity integration across enterprise environments. • Strong collaborator with experience leading cross-functional security initiatives, participating in vendor/tool evaluations, and aligning architecture with governance requirements. • Effective communicator who can translate complex security and AI risk topics into actionable guidance, foster DevSecOps and MLOps culture, and advocate for security best practices across technical and business teams. • Deep understanding of data security, governance, and compliance in cloud environments. • Experience in compliance processes, interfacing with external consultants, and handling customer security requirements. • Ability to solve highly complex security challenges intuitively and effectively. If you live and breathe AI and application security, can navigate complex systems, crave learning new things, and would like your work to have positive impact on all our initiatives, then this role is for you.

Duties and responsibilities: · Develop any business feature, or customization using Golden Source Component/Tools. · Act as a subject matter expert for Golden Source. · Lead in Golden Source product migration and customization. · Manage business stakeholders. · Manage business requirements and provide required solutions in the vendor product (Golden Source). · Support the instrument Management system (mostly in the UK time Zone). · Act as a bridge between onshore and offshore teams for business requirements. ** Skills and Qualifications:** · Strong understanding of data management principles, including data governance, data quality, and data lifecycle management. · A bachelor’s or master’s degree is required and a required experience. · Excellent verbal and written communication skills. · Strong leadership skills. · Proficiency in data analytics and business intelligence tools.

Job Summary: The Business Development Manager (BDM) for a construction company is responsible for identifying and securing new business opportunities, building strong client relationships, and contributing to the overall growth of the company. This role requires deep knowledge of the construction industry, an ability to spot emerging trends, and a strong track record in acquiring new projects. The BDM will play a key role in driving revenue through bidding on new construction projects, managing client relationships, and collaborating with project management teams to ensure the company’s services meet market needs. Key Responsibilities: Market Research & Strategy Development: Conduct market research to identify new business opportunities within the construction industry, including public and private sector projects. Stay up-to-date on trends in construction, including technology, regulations, and industry best practices. Develop and implement business strategies to target potential clients, including developers, government agencies, and private sector organizations. Lead Generation & Prospecting: Identify and prospect potential clients in the construction sector, including real estate developers, government bodies, architects, and engineers. Generate leads through various channels, such as industry events, networking, referrals, and online platforms. Build a solid pipeline of future projects through aggressive business development tactics. Client Relationship Management: Establish and maintain strong relationships with key decision-makers, including architects, contractors, project managers, and developers. Understand client needs and develop customized proposals that align with their vision and budget. Ensure the smooth communication of project requirements between clients and internal teams throughout the bidding and construction phases. Proposal Development & Tender Submissions: Lead the preparation and submission of competitive bids and proposals for new construction projects. Collaborate with estimators, project managers, and other internal stakeholders to prepare accurate and compelling proposals. Negotiate terms and conditions with clients to finalize contracts and secure project awards. Project Tracking & Reporting: Monitor ongoing projects and their profitability, providing feedback and support to the project management team to ensure deadlines and budgets are met. Regularly report on business development activities, lead conversion rates, and sales achievements to senior management. Ensure the company’s goals are met by maintaining and tracking sales targets and pipeline performance. Industry Networking & Partnerships: Represent the company at industry events, conferences, and trade shows to increase visibility and establish new business connections. Build strategic partnerships with other construction firms, subcontractors, and industry professionals to enhance the company’s service offerings and expand market reach. Collaboration with Internal Teams: Work closely with project managers, engineers, and estimators to ensure alignment on project scope, timelines, and budgets. Provide market insights and client feedback to assist in refining company offerings and improving overall service quality. Required Skills & Qualifications: Bachelor's degree in Construction Management, Civil Engineering, Business Administration, or a related field. Minimum of 5 years of experience in business development, sales, or project management within the construction industry. Proven track record of securing new business and achieving sales targets in construction. Strong knowledge of construction processes, bidding, and project management. Exceptional communication, negotiation, and presentation skills. Ability to manage multiple clients and projects simultaneously. Familiarity with construction software, CRM tools, and Microsoft Office Suite. Preferred Qualifications: Knowledge of local, state, and federal construction regulations and permitting processes. Established network of contacts within the construction industry, including developers, general contractors, and subcontractors. Experience with public and private sector projects, including government contracts and commercial developments. Familiarity with cost estimation software and project management tools. Working Conditions: Full-time position with occasional travel to client sites, construction sites, and meetings. Office-based, with the possibility of remote work depending on company policy. Flexibility in working hours, with occasional evening or weekend work depending on project deadlines or events.

Church Administrator (Registered Religious Charity) Harvesters International Christian Centre Contract Type: Full-time, Part-time, Hybrid Location: London Do you have previous experience as a church administrator or in any administrator role? Are you a highly organised, proactive leader with a passion for operational excellence? Do you thrive in team collaboration, strategic planning, and ensuring smooth day-to-day church operations? If so, we’re looking for you to join our team as a Church Administrator at Harvesters International Christian Centre, a registered religious charity. This role is hybrid, but you will be required to travel to the church every Sunday and designated locations at least once a week. Advance notice will always be given. This role requires a high level of professionalism, discretion, and integrity, as the Church Administrator will handle sensitive information, leadership discussions, and church records. The ideal candidate will demonstrate sound judgment and a commitment to maintaining confidentiality while supporting the church’s mission. Key Responsibilities Church Operations & Team Coordination • Support the church’s vision by coordinating administrative and operational activities. • Develop roadmaps and strategies to help church teams achieve their goals. • Regularly engage with ministry leaders to monitor progress and ensure accountability. • Review performance and resolve productivity issues while maintaining processes and systems. • Ensure all tasks and projects adhere to stipulated timelines, escalating concerns to leadership when necessary. Reporting & Documentation • Prepare and submit weekly reports to the Senior Pastor. • Develop and maintain reporting templates to track ministry activities and church goals. • Ensure reports are accurate, reviewed, and properly archived for easy access Project Management • Lead key church projects, assign responsibilities, and ensure timely execution. • Support the smooth operation of the church’s administrative functions. • Assist ministry leaders with project planning and evaluation when needed. Administrative & Leadership Support • Provide administrative assistance to the Senior Pastor and leadership team. • Manage official church documents, policies, and reports. • Maintain church calendars and schedule meetings as agreed with leadership. • Take minutes at leadership and church meetings and distribute them appropriately. • Serve as the first point of contact for general inquiries, directing correspondence accordingly. • Oversee office equipment maintenance and church inventory (contracts, receipts, forms, etc.). • Assist in preparing training materials for church courses and events. Leadership & Compliance • Provide administrative leadership to support the church’s vision and strategic goals. • Ensure compliance with church policies and best practices for charity governance. Who We’re Looking For We’re seeking a self-motivated, detail-oriented individual with strong organisational and leadership skills. You should be comfortable managing multiple priorities, collaborating with diverse teams, and ensuring smooth church operations. Due to the nature of this role within a Christian church, you are required to be a practising Christian with a strong personal relationship with Jesus Christ.

We are seeking an experienced Front of House Manager to oversee the operations of a busy restaurant. The ideal candidate must possess exceptional customer service skills, the ability to lead a team effectively, and a strong attention to detail. Prioritising tasks, maintaining high service standards, and demonstrating sound food knowledge are essential qualities for success in this role. Key Responsibilities: • Deliver exceptional customer service to ensure consistent guest satisfaction. • Create and maintain an operating environment that supports high service standards. • Ensure compliance with government regulations and local authority requirements for restaurant operations. • Maintain awareness of and compliance with safe working practices, including identifying and mitigating specific workplace hazards. • Supervise and provide direction to team members during service times. • Oversee the scheduling and organisation of staff shifts. • Monitor and manage all aspects of service to ensure smooth and efficient operations. • Adhere to company policies and procedures regarding cash handling, equipment, and property. Skills and Qualifications: • A vibrant and engaging personality with excellent interpersonal skills. • Strong leadership abilities and the capacity to motivate and guide a team. • A hands-on management style, leading by example and actively supporting the team. • At least 1 year of experience in a supervisory or management role within the hospitality industry. Comprehensive knowledge of food service operations and customer service best practices.

4151 SALES ADMINISTRATORS Job Summary: The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities: Leadership and Management: Lead, mentor, and manage the sales administration team to ensure high performance and professional development. Develop and implement training programs for new sales administrators. Sales Support: Oversee the administration and processing of sales orders, contracts, and related documentation. Ensure accurate and timely entry of sales data into the CRM system. Reporting and Data Management: Generate and analyze sales reports to provide insights and recommendations to the sales leadership team. Maintain accurate and up-to-date sales records and databases. Compliance and Governance: Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities. Maintain confidentiality and security of sensitive sales information. Customer Interaction: Act as a point of contact for escalated customer inquiries and issues related to sales processes. TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job. NVQs/SVQs in Administration are available at Levels 3 to Level 6.