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The Marketing Executive will play a crucial role in managing and enhancing the social media presence of Swim Generations swimming pools. This position involves creating and delivering engaging, on-brand content across various platforms to support brand visibility and guest engagement. The successful candidate will also execute targeted campaigns and lead community engagement initiatives to align with business objectives. Key responsibilities include: • Develop and implement social media strategies to increase brand awareness and improve marketing efforts., • Create high-quality content tailored to different social media platforms, ensuring consistency with the brand’s voice and values., • Monitor and respond to community interactions promptly to foster a positive online presence., • Analyze and report on social media performance metrics to refine strategies and improve engagement., • Collaborate with cross-functional teams to align social media activities with broader business goals. This role is ideal for a dynamic individual who is passionate about social media and has a strong understanding of current trends and best practices in the digital space. The ability to work independently and creatively within a rapidly expanding business environment is essential.

Perks of the Job • £17.85 per hour, • Healthy work-life balance, • Serious career development - We are opening 4 pizzerias this year & next., • Learning and development support to help you grow in the company., • On top of the standard 28 days holiday (full time), you will get an extra day for every year you work for us (up to 5 Years), • Early closing hours (9pm Mon-Sat, 6pm Sun), • Work for the number #6 Best Pizzeria company in the world (Topp50 Pizza 2025), • Westfield shopping centre discounts, • 4 minute walk from Central Line and Overground stations. 14 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including: Caputo flour, fresh fior di latte from Latteria Sorrentina, San Marzano tomatos from Solania in the Vesuvio region of Campania! Responsibilities: • Opening and closing the pizzeria, • Safety checks and allergen orders, • Placing orders, inputing invoices and counting stock, • Ensuring pizza stays top quality, • Making our Neapolitan pizza dough, • Leading the team on shifts, • Being in charge of the pizzeria on a regular basis., • Supporting the Head Chef in running the business.

Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.

WHO ARE YOU? After years of success in Canada, UROSPOT is expanding into the UK. As the Manager of Client Care you truly change lives. Using your nursing / healthcare background, you will lead our client experience team and ensure the clients who walk through our door, frustrated by their pelvic health challenges, receive world class care that restores their freedom, confidence, and trust in their body again. You ensure clients leave feeling educated and empowered about their health and wellness. At UROSPOT you’ll become a subject matter expert on all things pelvic health. You will lead our pelvic health done differently care model that incorporates education, health coaching and our non-invasive, disruptive technology that restores the fitness of the pelvic floor musculature to help improve quality of life for those struggling with bladder leaks, urgency, frequency, prolapse, GSM etc. No more changing pads and nappies as a nurse / healthcare professional. Our clients stay fully clothed throughout their journey at UROSPOT. You will build relationships with our clients by leading all client consultations, developing an individual care plan for each person and inspiring them to prioritize their health. Your impeccable listening skills, empathetic understanding and contagious passion will help ensure our clients feel heard, understood and are provided the hope they so deserve. You are a natural storyteller and leader. Your warmth, competence and professional appearance immediately build trust; making people feel comfortable. Your attention to detail will ensure a meaningful brand experience every time you interact with a client. You are excited to lead a small team of like-minded people passionate about improving women’s health. You are a confident coach and enjoy helping others succeed as well as inspiring a team around a common goal. Passion with purpose is what you’ve been craving. Setting a goal and crushing it lights you up inside. Leading a small team excites you. A regular Monday-Friday schedule feels like a dream come true. We can’t wait to meet you. JOB DUTIES: • As a passionate brand ambassador, take lead role in client consultations. Review intake forms in advance of consultation. Listen empathetically and question brilliantly to build an individualized care plan for each client. In a safe and effective manner provide trial treatment and coordinate their treatment protocol with the help of our Client Care Administrator. You are the ultimate owner of client experience., • Responsible for conversion from interest through to treatment., • Fully understand how to perform every role in the clinic operations. You are able to step in wherever necessary when staffing shortages occur or to cover breaks., • Correct performance in each role if process is not being adhered to., • Handle all customer complaints and comments in a professional, timely and mindful manner knowing “clients at our core” is a core value at UROSPOT., • Respect and protect the rights of clients, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion, and culture; their right to privacy and dignity; and their right to live free from retaliation, discrimination, and abuse., • Maintain and model appropriate personal boundaries with clients, and refrain from involvement with client personal affairs or other business that may constitute a conflict of interest., • Ensure that all direct reports delivering treatment comply with company policies, procedures, and ethical standards. Ensure clients receive exceptional care during their treatment protocol., • Ensure correct reporting procedures for all client sessions are entered completely and efficiently., • Ensure that team members adhere to all appearance standards, personal hygiene and safety procedures and guidelines., • Ensure that safe work practices are followed., • Contribute ideas and oversee and assist with the planning and implementation enhancements that make our client experience better., • Analyze departmental operations and identify areas requiring improvement., • Submit any required reports on time and complete., • Communicate effectively and use a professional approach with all team members, managers, supervisors, clients, and stakeholders., • Knowledge of external regulatory bodies governing the organization. This includes partnering with clinic owner to ensure policies and procedures adhere to CQC expectations., • Assist the owner in the hiring of staff., • Maintain current credentials as required for employment. JOB REQUIREMENTS: • Registered healthcare professional (e.g. RN / BScN or other healthcare professional); current certificate of competency from the appropriate regulating body and must be in good standing (e.g. NMC), • Completion of an Enhanced DBS check., • Further education / interest in women’s health, pelvic health or other related specialism., • Familiarity with CQC and keen to ensure the UROSPOT services adhere to all policies and procedures., • Sales and client management experience is an asset., • You are a storyteller, a planner, a lover of being organized., • Passionate about helping people., • An innate leader – you have led teams before and relish this opportunity., • Able to set expectations, delegate and monitor progress of all direct reports., • Effective leadership skills, with a strong focus on mentoring and motivation of employees., • A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills., • You believe in women's empowerment and are eager to be a part of something with a true purpose that will change women's lives for the better. WORK CONDITIONS: • Work environment is one where you bring clients joy, freedom and confidence in a beautiful setting., • Currently a Monday-Friday operation during the day. Possibility of Saturdays in the future with expansion., • Interaction with clients, employees and owners., • Occasional help at marketing events. Acknowledgement and Agreement UROSPOT is an equal opportunity employer and strives to ensure that its hiring process meets the needs of all persons. As such, UROSPOT will provide reasonable accommodation for any applicant, as requested during the hiring process.

Marketing & Business Development Executive (Full-time / Part-time options available) ABOUT US IDEA Design Hub CIC (IDEA) is a UK-based social enterprise originally founded in Hong Kong in 2009. Since expanding to London in 2021, IDEA has continued its mission to inspire learning and innovation through design, empowering children and young people to think creatively, collaborate effectively, and shape a more empathetic world. OUR VISION At IDEA, we believe that Design Thinking, Creativity, and Empathy are essential tools for building a better future. Our name reflects our philosophy "Involve in Design, Empower with Action" as we nurture children’s ability to learn through making, exploring, and meaningful collaboration. We strive to make creative education accessible to all, helping young people discover confidence, imagination, and problem-solving through art, architecture, and design. OUR PROGRAMMES Since 2009, IDEA has delivered a wide range of creative, hands-on learning programmes across the UK, Hong Kong, Cambodia, India, and Nepal, engaging children from diverse backgrounds through innovative and inclusive design-based learning. Our programmes include: • After-school Clubs – Little Architect, Little Fashion Designer, Comic, Manga & Anime Drawing, Digital Art & Video Game Clubs, • Community Design Projects – Outdoor Learning Space Design, Age-friendly and Sensory Garden Design for SEND, • Holiday, Activities and Food (HAF) Programmes, • School Building Project, • Public Furniture Design & Build Events, • Creative Training Workshops OUR RECOGNITIONS & PARTNERS IDEA collaborates with a global network of schools, cultural institutions, and community partners to create meaningful learning experiences for children and young people. In 2015, IDEA was honoured by UN Volunteers as one of the Five Hundred Stories, recognising our impact in advancing the Millennium Development Goals (MDGs) through volunteering and education. London • Department of Education, Borough of Bromley, • Shepherds Bush Library, Borough of Hammersmith & Fulham, • Lyric Hammersmith Theatre, • Partnerships with 25+ Primary Schools including:, • Hammersmith & Fulham: Greenside Primary School, Kenmont Primary School, St John XXIII Catholic Primary School, The Good Shepherd Catholic Primary School and Holy Cross RC Primary School, • Richmond upon Thames: St John the Baptist Junior School, • Kingston upon Thames: St Agatha’s Catholic Primary School, • Westminster: Gateway Academy, • Haringey: Eden Primary School Hong Kong • Ying Wa College, • Caritas Wong Tai Sin Centre, • Youth Outreach Hong Kong, • The Hong Kong Institute of Architects Cambodia • Cambodian Children’s Advocacy Foundation, • National Technical Training Institute India • Kalki Welfare Society, • Allam’s Creative Nepal • Future Village Nepal THE ROLE We are seeking a highly motivated and strategic Marketing and Business Development Executive to join our expanding team in London. This is an exciting opportunity for a proactive, relationship-driven individual who thrives in a creative, purpose-led environment. You will lead efforts to grow IDEA’s reach and partnerships, connecting with schools, local authorities, and community organisations, while driving business development, outreach, and engagement initiatives that strengthen IDEA’s mission and impact. The role combines strategic thinking with hands-on relationship building, ideal for someone who is passionate about education, design, and social innovation. KEY RESPONSIBILITIES • Identify and pursue new business and partnership opportunities across education, community, and creative sectors., • Build and nurture long-term relationships with schools, cultural institutions, and local authorities., • Develop tailored proposals and partnership models that align with client and community needs., • Conduct market research and competitor analysis to identify trends and opportunities., • Collaborate with the marketing and creative teams to design campaigns that promote IDEA’s programmes and social mission., • Represent IDEA at events, meetings, and presentations with confidence and professionalism., • Negotiate partnership agreements and manage the business development pipeline using Salesforce or equivalent CRM tools., • Provide insights and feedback to the management team to inform growth strategy and programme development. ESSENTIAL SKILLS & EXPERIENCE • Proven experience in business development, partnerships, or sales, ideally within education, creative industries, or community organisations., • Excellent communication, presentation, and networking skills., • Strong organisational and time management abilities., • Ability to work independently, take initiative, and deliver against targets., • Proficiency in Salesforce or similar CRM systems., • Degree in Marketing, Business Administration, or related discipline., • Minimum 2 years’ experience in a business development or client-facing role. DESIRABLE ATTRIBUTES • Experience in art, design, or creative education., • Understanding of social enterprise models and community engagement approaches., • Knowledge of the London education and cultural landscape., • Enthusiasm for design thinking and innovation in learning. PERSONAL QUALITIES • Empathetic and perceptive, with a genuine passion for people and creative learning., • Professional, articulate, and engaging communicator., • Creative problem-solver who enjoys developing new ideas and partnerships., • Adaptable, resilient, and energised by challenges., • Collaborative team player with an entrepreneurial mindset. WHAT WE OFFER • A chance to join a purpose-driven organisation making a measurable social impact., • Opportunities to shape IDEA’s growth and partnerships strategy., • Supportive, creative, and collaborative working culture., • Flexible working arrangements., • Continuous professional development and creative freedom., • Job Types: Full-time, Part-time Experience: Business development: 2 years (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person