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Head of merchandising jobs in United Kingdom

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  • General Manager
    General Manager
    7 hours ago
    £35000–£44000 yearly
    Full-time
    London

    Yard Sale Pizza is on the search for an experienced General Manager to join our amazing team to run one of our brilliant shops in a vibrant London neighbourhood! In return you will receive a competitive base salary up to £38,000 per annum plus a generous bonus and excellent benefits! Our amazing and diverse teams are made up of chefs, front and back of house as well as our in-house drivers - you won't be dealing with third-party companies, just running a slick service of hand-made, hand-delivered pizza goodness! £35,000 - £38,000 OTE - £44,000+ Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're buzzing to be opening our tenth Yard Sale Pizza in Tottenham this March, bringing our award-winning handmade, hand-delivered pizzas to the neighbourhood! We'll be serving up London's ultimate delivery pizza, all delivered by our amazing team of drivers through our in-house delivery service, with around 20 seats for dine-in customers. What will I be doing? • Dealing with all elements of management, including both kitchen and operations., • Supervising staff performance across all levels., • Reviewing periodic reports and adjusting operations to meet company KPIs., • Keeping your team motivated whilst bringing a great energy!, • Working with our marketing team to bring new business in and establish the shop in its location. What are we looking for? • We're looking for someone who absolutely loves to lead whilst setting a great example in the workplace., • Someone who has a keen understanding of driving sales and smashing targets!, • Someone with exceptional interpersonal skills., • An individual who has a few years experience as a GM would be amazing!, • It would be advantageous if you have previously worked within a takeaway setting. What's on offer: • Enviable hospitality hours which means you won't be working super-late!, • 28 days annual leave, • Cycle-to-work, • Tech scheme, • Company Pension Contribution, • Work from home allowance, • Birthday Present, • Free pizza on shift and brilliant discounts to enjoy with family and friends across all our shops!, • Staff parties throughout the year (we close all the shops!), • Fun away days and dinners throughout the year!, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. We would love for you to grow with us as we expand and learn all aspects of the business!- we have had so many internal success stories ! We are a super fast-growing company with plenty of amazing opportunities so it's a really exciting time to join us! If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

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  • Pastry Chef
    Pastry Chef
    8 days ago
    £15 hourly
    Full-time
    London

    Job Title: Pastry Chef Reports to: Head Baker Work Locations: • Kings Cross, London N1C — Luminary Bakery's new café & production kitchen, opening end of 2026 TBC, • Other sites if required [E8 2BT] and [N16 8RY] Hours: 40 hours per week, 5:00am-1:00pm, predominantly Mon - Fri (but flexibility across Monday-Sunday if business needs require) Salary: £15.00 per hour Employed by: Luminary Bakery Ltd Overview We are looking for a passionate and skilled Pastry Chef with at least 2 years of high-quality kitchen experience to join our Luminary team. This is a hands-on production role at the centre of our new King's Cross cafe and bakery. You'll be responsible for laminating, shaping and baking a high volume of viennoiserie and pastry each morning to supply a small café with a big, fast-paced service. The ideal candidate will thrive in a collaborative environment, share our dedication to excellence, and bring creativity and attention to detail to every bake. Key Responsibilities • Menu Creation & Execution: Collaborate with the Head Baker to create, refine, and execute seasonal menus featuring a range of pastries that align with Luminary’s ethos, current trends and customer preferences., • Viennoiserie & Pastry Production: Produce our full viennoiserie and pastry range daily. This includes a range of croissants, pain au chocolat, pain aux raisins, pain suisse, danishes and seasonal specials, from mixing and lamination through to shaping, proofing and baking., • Quality Control & Consistency: Ensure all products meet our high standards of taste, presentation, and quality. Develop procedures to optimise ingredient usage while minimising wastage and upholding quality standards., • Time Management: Hit a high-volume daily production target to fully stock the café's pastry case ahead of opening and restock throughout the day, working quickly and cleanly under time pressure., • Production Oversight: Manage daily pastry production, balancing team assignments and production levels to meet daily demands. Oversee contingency planning and handle fluctuating demands to ensure the team is prepared with coverage for holidays, peak business periods and sickness or leave absences., • Recipe Development: Lead your team in developing new recipes, focusing on diverse, innovative, and seasonally inspired products suitable for various dietary needs including plant-based and gluten-free options. Maintain record of recipes and method documentation, ensuring all team members have access to standardised recipes for consistent results., • Inventory & Stock Management: Maintain ingredient stocks, source fresh supplies, and manage budgets in collaboration with finance. Implement stock rotation practices to minimise waste and maintain optimal freshness., • Health & Safety Compliance: Uphold sanitation, health, and safety standards, maintaining a clean and organised kitchen., • Collaborative Product Rollout: Work closely with the Head Baker, customer service, and the finance team to ensure efficient product development, costing, and revenue management. Person Specification Essential • Experience: Proven experience as a Pastry Chef with expertise in laminated viennoiserie. Confident experience using a dough sheeter/lamination machine. Fluent in viennoiserie shaping technique across the full range — croissants, pain au chocolat, pain suisse, danishes and similar. Familiarity with both classic techniques and modern trends is highly valued., • Leadership: Strong leadership, team management, and communication skills to foster an inclusive, creative and productive work environment., • Attention to Detail: Exceptional attention to detail and a commitment to high-quality standards. Proven ability to work quickly, cleanly and accurately at volume, under real time pressure, without compromising quality., • Innovation: A creative mindset and a drive for culinary innovation, constantly seeking ways to create new recipes and improve upon existing Luminary products range., • Availability: Comfortable with early starts and a physically demanding, fast-paced production kitchen., • Adaptability: Capable of working in a dynamic, fast-paced environment with flexibility in handling various shifts, peak business periods and evolving production demands., • Commercial Awareness: Experience with product costing, sales analysis, and inventory management to support effective decision-making and business growth., • Certification: Culinary or pastry certification is preferred as well as additional training in food safety and handling. Desirable • Experience with bakery production software., • Background in social enterprise or Head Baker experience. Benefits • Daily Perks: Free barista coffee daily and 50% off all Luminary food & drink., • Discounts: 20% discount on online purchases (celebration cakes & merchandise), discounts for friends and family., • Wellness: Wellness Action Plan to support health at work., • Professional Development: Regular training opportunities and involvement in press coverage.

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  • Heritage Engagement Officer
    Heritage Engagement Officer
    14 days ago
    £20 hourly
    Part-time
    Dagenham

    Heritage Engagement Officer Location: Kingsley Hall Church and Community Centre in the London Borough of Barking and Dagenham Salary: £10,400 pa Contract hours: 10 hours per week, including some evening and weekend work Contract type: 2-year fixed term salary Reporting to: The Heritage Project Lead About the Project: Kingsley Hall has been awarded a grant by The National Lottery Heritage Fund to deliver an exciting new project: “HELPING COMMUNITIES LIVE-WELL – ONE HUNDRED YEARS OF HERITAGE” This exciting project takes a resident-led approach to developing and testing co-designed heritage ‘legacy learning resources’ intended to generate income to feed back into the project. This will include recruiting volunteers for storytelling and preserving materials, leading to the creation of tours, centenary merchandise and games. It will repurpose our spaces to create accessible celebratory experiences that showcase Kingsley Hall’s heritage in preparation for its 100year centenary in 2029. It will uncover and harvest untold social heritage of our community engagement for sharing and scaling. About the Role: To provide specialist heritage input into this exciting, strategic funded project that will make our heritage accessible for all, leading to the growth of our positioning as a centre for heritage and an authority in sharing our legacy learning to scale with other groups and communities. Closing date for applications: 1st November 2026

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    No experience
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  • Store Manager
    Store Manager
    1 month ago
    Full-time
    Ilford

    Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

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  • Cafe Manager
    Cafe Manager
    2 months ago
    £15–£17 hourly
    Full-time
    London

    This is an exciting opportunity to lead our new Urban Baristas Maida Vale café through its opening and beyond. You’ll help establish a strong team and café culture, oversee the day-to-day operation and maintain consistently high standards across every part of the customer experience. You’ll combine confident leadership with commercial awareness and a genuine passion for specialty coffee. Key Responsibilities • Help prepare the Maida Vale café and team for a successful October opening., • Lead all aspects of daily café operations, including opening and closing, team management and stock control., • Deliver excellent customer service and resolve concerns promptly and professionally., • Recruit, train, motivate and develop a positive, high-performing team., • Maintain consistently high standards across coffee, service, cleanliness and presentation., • Develop and implement plans to achieve sales targets, improve profitability and support business growth., • Monitor stock levels and order coffee beans, supplies and merchandise as required., • Ensure full compliance with food hygiene, health and safety requirements., • Maintain the quality and consistency of coffee preparation, coaching the team where needed., • Coordinate events, promotions and local marketing initiatives to build awareness, engagement and sales., • Keep up to date with industry trends, brewing techniques and new coffee products, sharing knowledge with the team. About You • Previous management experience within specialty coffee or a similar hospitality environment., • Strong knowledge of coffee origins, flavour profiles and brewing techniques., • Confident in espresso extraction, including grind adjustment, dosing and tamping., • Skilled in milk steaming and latte art., • A proven ability to lead, motivate and develop a team., • Friendly, approachable and committed to outstanding customer service., • Highly organised and able to manage competing priorities in a fast-paced environment., • A confident problem-solver who can make sound decisions under pressure., • Familiar with stock management, point-of-sale systems and day-to-day business operations., • Positive, dependable and committed to teamwork and continuous learning., • Flexible availability, including weekends and public holidays., • Food-handling certification and knowledge of health and safety regulations are desirable.

    Immediate start!
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