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About us Ria’s is a relaxed neighbourhood spot that brings together the simple pleasures of deep-pan pizza and natural wine. Our exciting journey started in Sept 2023 and we’re now looking for an AM to help lead the FOH team and level up our natural wine game. Driven by a belief in the power of in person connections, great hospitality, and businesses that actually care about their employees, we decided to build Ria’s. Our purpose is to build homely neighbourhood spaces for the good of the community and those that work in them. Description At Ria's, we believe that great service, a saucy slice and a glass of wine can brighten anyone’s day and we need someone to play a key role in creating that experience for our customers. We’re looking for an ambitious assistant manager who has strong wine knowledge, or an eagerness to learn, to work alongside Ria herself being our customer champion and having fun in the process! Potential for the right candidate to be managing the site within 12 months. Responsibilities As Assistant Manager, you will support Ria in cultivating the customer experience at Ria’s, and be responsible for the smooth running of service. You will: - Be a great example: you’re a superstar on the floor, and set the standard for warm, efficient and knowledgeable service, and never let anyone on the team move that standard - Problem-solve issues for staff and be a great, inspiring manager - Assume responsibility for FOH operations in the absence of Ria - Work with Ria to manage a dynamic by the glass wine selection, working closely with suppliers - Leading & running services as well as taking the lead on wine briefings & training - Assist in training and mentoring FOH staff on product knowledge and wine service - Assisting Ria with the day to day operations of the restaurant, opening & closing of the restaurant - Supporting Ria with staff training on shift - Fostering a positive work environment built on mutual respect and teamwork - Stock management and ordering support (stock counts) - Manage reservations, collections and takeaway while on shift - Contribute new ideas and opportunities to help take Ria’s to the next level Experience / Requirements - Ability to work effectively in a fast-paced environment, both independently and as part of a team - Previous experience in restaurant management or supervisory role is a plus - You love a cheeky slice of pizza (or 4) and wine, and have a desire to level up your knowledge (WSET level 2 qualifications in wine is a plus) - Experience with team leading and managing - We are a small company and value a strong work ethic. You’ll be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas. - Ready to roll up your sleeves and get stuck in to an exciting start up. Benefits - £38k-£42k pa including tronc - 40-45 hours per week - 28 days holiday + public holidays - 1 mental health day per quarter - Team socials and events - Have opportunities for career progression in a diverse and growing organisation with ambitions - Free staff food, and coffee every day - Cost price wine - Regular career progression and appraisals to develop person-specific career goals and potential training opportunities (WSET level 3)
Head Chef La Nonna Pasta Fresca We work in an open kitchen so the customers can see us do what we do best! Our working hours are incredibly work-life balance friendly, having two days off per week, Monday being fixed as we are closed and all other days, you'll never work later than 11pm. We need chefs who will: Be able to develop dishes seasonally and understand the GP food costing in general. Work closely with all team members, as we are a one team approach Produce and prepare food to the agreed standard and within agreed timescales Adhere stringently to all food hygiene and health & safety legislation at all times Work with us to build an exceptional reputation and hunger for our food! Be searching for a hands-on role. The Ideal Candidate will: Have previously worked with fresh pasta and Italian cuisine is essential Have excellent knowledge of running a kitchen. Dealing with suppliers and ensuring that they supply quality goods at affordable prices Managing the inventory and ordering stock as needed Overseeing the maintenance of kitchen equipment and organising repairs when needed Handling staff issues, such as sick leave and attendance, and taking disciplinary action when necessary Developing new dishes and overhauling menus to attract more clientele Ensuring that guests receive excellent service and enjoy their culinary experience Be passionate about food and the ingredients they work with Have at least 1 year experience in a structured kitchen environment as a Head Chef Be an exceptional communicator Have experience on running a kitchen during service Have a great work ethic that they can inspire the team Be calm under pressure, and work using their own initiative Hours The hours would be 48 hours per week, having two days off per week, including Mondays. Our Restaurant closes at 10pm, so you will rarely work past 11pm (even on weekends). We are looking for a chef with experience as a Head Chef that is looking to to join our team in Brixton for our 45 cover restaurant specialising in fresh pasta within the vibrant Brixton Market. The Concept: La Nonna is an independent neighbourhood Italian restaurant bringing artisan-crafted fresh pasta plates to the heart of Brixton’s vibrant and bustling Market Row. Celebrating the best of speciality and seasonal produce from Italy and the UK, La Nonna is all about humble, honest and uncomplicated cooking in an intimate relaxed open kitchen environment. History of La Nonna - La Nonna Pasta Fresca is a fresh pasta concept started in 2018 in Flat Iron Square as a street food stall and after opening the second street food restaurant and due to the popularity of the food we have decided to open a bricks and mortar site. We take pride in making everything from scratch with a passion using the freshest ingredients and keeping true to our Italian Nonna. The Brixton site is a modern take on a Trattoria with cocktails, wines and the freshest pasta in town inside the atmospheric bustle of Brixton Market.
We’re all work and all play – combining a fun-filled, social work environment with professional development and fulfillment. Your role To deliver friendly, knowledgeable, and efficient customer service and product delivery to provide an epic experience for our customers. Company Perks 50% off stays at our accommodation 50% off all food 50% off all drinks Ski trips 2 Sailing trips per year Flying lessons Bespoke Training Program E-Learning Program Partnered with License Trade Charity up to £1000 cash rewards for finding new employees. Recognition schemes £100 for employee of the Month £250 for employee of the Quarter £2000 for employee of the Year Extensive Training and Development X2 Sailing trips per year. Equal tips for all staff (housekeeper, cleaner, chef, bartender) Wicked incentives run centrally (last prize was a £1000 for staff party) Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or Governing bodies in which to operate legally within you units country. Have a up to date/active bank account in your own name. Be able to converse in English. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Main responsibilities Providing a brilliant experience for our customers Deliver excellent customer service, always. Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in keeping the bar, front-of-house and toilets clean and tidy, at all times. Keep up to date with all new products, specials, promotions and events offered in the unit, so as to offer the customer a brilliant experience Contribute towards creating an epic party atmosphere during any time of the day. Make customers aware of offers on our great food and drink range. Check back regularly during food service to ensure customer satisfaction. Learn the skill sets of up-selling and practice them on every sale you make. Provide fast, friendly, and charismatic table service. Fulfil all reasonable requests from guests to ensure their comfort, satisfaction, and safety. Maintaining Controls and Standards Conduct daily standard audits at the beginning of shift, and continue throughout and reporting any issues to line manager. Always adhere to all company policies and procedures. Always adhere to local licencing laws regarding responsible and correct service of alcohol Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Assist in keeping the reception area clean and tidy, at all times. Conduct regular security checks throughout the day and report any security issues to line manager Provide reports, as required, for housekeepers and management. Always adhere to all company policies and procedures. Maintain excellent knowledge of all company and site-specific Health and Safety procedures. Administer all reservations, cancellations, and no-shows, in line with company policy. Keep up to date with current promotions and bed pricing across the beds and bars group, to provide information to guests, on request, while maximising bed sales opportunities Contributing ideas to help develop an innovate business. Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Development Maintain personal knowledge by completing in-house training within the given timelines. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist.
Vinoteca is a small independent group of five wine bars across London. Each site serves high-quality wine and carefully sourced, fresh, seasonal food at a reasonable price. When you join, you will have access to a generous package of benefits, including: 30% discount on food & drink for up to 4 people. 20% off wine in our wine shop. Staff drink after shift. The possibility of WSET wine courses for those who pass the probation period. Local & International WINE TRIPS for both FOH & BOH staff. Weekly Supplier training Staff meals on duty Weekly wine training Genuine opportunities for promotion as we grow, our main focus is to promote from within Job details: Salary - Up to 44000 Location – Chiswick Start – Immediately
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
The Host/Receptionist role is a great way to start your career in hospitality. Do you have an engaging personality, charisma and passion for customer service? If so, we'd love you to apply for the this position now! WHY WORK FOR ETM GROUP? Flexible working hours Guaranteed share of service charge increase after 6 months of employment Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time! Your birthday lunch in your venue is on us Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates Money off your shopping at many high street stores ETM has partnered with Otolo to provide mentorship programmes to inspire and promote working within hospitality
Menu Planning and Development: Design and develop a diverse and authentic menu that showcases the richness and variety of Indian cuisine. Incorporate traditional recipes, regional specialties, and contemporary twists to create an enticing culinary experience for guests. Recipe Creation and Innovation: Experiment with spices, flavors, and ingredients to develop new and innovative dishes that excite the palate and reflect the restaurant's culinary identity. Continuously refine and enhance existing recipes to maintain high standards of quality and flavor consistency. Kitchen Management: Oversee all aspects of kitchen operations, including food preparation, cooking, plating, and presentation. Create and maintain standardized recipes, cooking procedures, and portion sizes to ensure consistency and efficiency. Train and mentor kitchen staff on proper cooking techniques, food safety practices, and sanitation standards. Quality Control: Maintain strict standards of food quality, freshness, and hygiene throughout the kitchen. Conduct regular inspections of ingredients, equipment, and workstations to ensure compliance with safety and sanitation regulations. Taste and evaluate dishes to ensure they meet the restaurant's standards of flavor, texture, and presentation. Inventory and Cost Management: Manage food inventory levels, ordering, and purchasing to minimize waste and optimize cost efficiency. Monitor food costs, portion sizes, and kitchen expenses to maintain profitability and budgetary targets. Work closely with suppliers and vendors to source high-quality ingredients at competitive prices. Staff Supervision and Training: Lead and motivate a team of culinary professionals, including cooks, sous chefs, and kitchen assistants. Delegate tasks, assign responsibilities, and ensure smooth coordination and communication within the kitchen team. Provide ongoing training, coaching, and feedback to develop staff skills and enhance performance. Menu Execution and Service Coordination: Coordinate with front-of-house staff to ensure timely and efficient service delivery. Communicate effectively with servers, managers, and other kitchen staff to maintain smooth operations during service periods. Monitor kitchen workflow and adjust staffing levels as needed to meet customer demand and maintain quality standards. Customer Interaction and Feedback Management: Interact with customers to understand their preferences, dietary restrictions, and feedback on menu items. Use customer feedback to make adjustments to the menu, address concerns, and enhance the overall dining experience. Adherence to Regulations and Standards: Ensure compliance with all health, safety, and sanitation regulations governing food preparation and handling. Stay updated on industry trends, best practices, and regulatory requirements related to food service operations.
Kricket White City is on the lookout for a passionate Chef De Partie to join the Team! As our Chef De Partie, you will support the Head Chef across all areas including maintaining standards. You will fit into the Kricket culture of teamwork, ambition and inclusiveness. You will be timely, efficient and professional. Above all, you will have a genuine passion for food! What we offer - 50% discount across the group - Tiered loyalty rewards such as BUPA Private Healthcare, Juno membership, extra holiday days & more - Cost Price Wine - Access to Wagestream - Employee referral scheme up to £500 - Annual Trips - Hospitality Action Scheme We believe in an egoless culture that promotes inclusivity and respect. Everyone is welcome, be part of a Team that cares!
Les Cent Ciels, 'the hundred skies', offers versatile clothing in high quality yarns; with Cashmere at the core of the collection. Les Cent Ciels epitomises relaxed luxury and we are looking for dedicated Sales Manager to join the team to represent the brand at our flagship boutique in Central London. The role will involve: - Recruiting, training, supervising and appraising staff - Managing budgets - Maintaining statistical and financial records - Dealing with customer queries and complaints - Overseeing pricing and stock control - Maximising profitability and setting/meeting sales targets, including motivating staff to do so - Ensuring compliance with health and safety legislation - Preparing promotional materials and displays liaising with head office. Committed candidates who are interested in working on a personal, direct basis with customers, and want to be part of a small team within a growing brand should apply.
Job Overview: As the Dance Studio Manager, you'll oversee administrative tasks vital to the studio's smooth operation. This includes managing staff, coordinating schedules, handling finances, and ensuring excellent customer service. Explore opportunities to maximise revenue. Key Responsibilities: Administrative Management: Maintain records like student registrations and finances. Coordinate schedules for classes, rehearsals, and rentals. Handle inquiries and maintain studio cleanliness. Expect to be on call incase of any emergencies. Staff Management: Organise and lead quarterly staff meetings to pass on any updates regarding the studio Schedule shifts, manage payroll, and conduct evaluations. Foster a positive work culture and teamwork. Financial Management: Manage budget, invoicing, and expenses. Monitor revenue and develop pricing strategies. Analyze financial reports for growth opportunities. Customer Service: Provide exceptional service to clients. Assist with registrations and resolve conflicts. Build positive relationships and ensure client retention. Marketing and Promotion: Develop and implement marketing strategies. Create promotional materials and coordinate events. Collaborate with staff to enhance class offerings. Qualifications: Bachelor's degree preferred. Previous administrative management experience, preferably in dance or related field. Strong organizational, communication, and leadership skills. Proficiency in Microsoft Office and studio management software. Knowledge of dance preferred. Flexible availability, including evenings and weekends. Working Conditions: Primarily office-based within the studio, occasional participation in events may be required. Standing and lifting may be involved.
An exciting opportunity to join a growing independent cold-pressed juice bar with two sites based in World's End, Chelsea & Notting Hill. Our business is driven by a wholehearted mission to provide fresh food & drink that makes a positive, long-lasting impact on our health & wellness. Our range of products includes cold-pressed juices, smoothies, açaí bowls, salads, hot foods & a range of desserts/snacks. We’re looking for a reliable Kitchen Manager to directly manage our central kitchen, supervising a team of 2-3 production chefs and producing our juicing, food and desserts/snacks. The Kitchen Manager should be a strong leader, well organised and extremely self-motivated and committed, ideally with an interest or passion for fresh foods. This is an excellent opportunity to contribute to the success of an exciting and growing business as well as to play an integral role in its ongoing development. Key responsibilities of the Kitchen Manager / CPU Manager / Head Chef - Supervise juicing, food and pastry production to ensure the range is consistently produced to an excellent standard of quality and visual presentation and ensuring labelling and specs are followed. - Meeting production and delivery deadlines and working to labour, cogs and wastage targets. - Ensure smooth and timely delivery of products from CPU to retail stores and communicating any issues clearly to FOH teams. - Team management including recruitment, training, rotas and performance reviews. - Raise weekly and ad hoc orders. - Maintain relationships and liaising with existing and new suppliers to achieve best pricing. - Liaise with suppliers regarding any issues with regards to quality issues/stock/deliveries. - Adhering to health & safety requirements and maintaining excellent hygiene standards. - Assist with menu development or operational changes to improve efficiencies. Key requirements of the Kitchen Manager / CPU Manager / Head Chef - Proven experience in a kitchen management role of 1+ years or looking for a next step up. - Professional with an all-round, multitasking attitude. - Solid leadership and training qualities, enthusiastic and able to motivate a team to achieve excellent quality standards. - Highly organized, positive and calm under pressure. Able to adapt to the flow and quick moving pace of a commercial production kitchen. - Highly responsible, self-motivated and autonomous in work ethic. - Excellent communication and management skills. - Analytical, good eye for detail with excellent problem solving skills. - Experience in using database/reporting systems is a plus. - Level 2 food hygiene & safety certificate. - A passion for/ experience working with fresh food is a bonus. Job Types: Full-time, Permanent Salary: £40,000.00-£43,000.00 per year Schedule: Day shift Supplemental pay types: Bonus scheme Performance bonus - Work Location: In person