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APPLICATION ANALYST - FULL TIME - WASHINGTON, TYNE & WEARWho We Are:Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London. From day one, we’ve nurtured a community of like-minded individuals united by a love for this ever-evolving culture.Today, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. We offer a carefully curated selection of menswear, womenswear, sneakers, homeware, and lifestyle products to a global audience.At the heart of END. is our customer and it’s our people and culture that make the difference. With over 600 employees across our HQ, offices, and retail locations, our customer-first mindset continues to guide everything we do.The Role:To support END.’s business objectives through the design, delivery, and ongoing support of enterprise application solutions across END.’s application landscape, including Dynamics 365 Finance & Operations, Advanced Warehousing, Retail (POS), Shopify, and the Power Platform. The role ensures the stable and effective operation of these platforms by combining functional analysis with application support, covering incident and request management, functional design and configuration, project and change support, testing, and end-user training, to deliver solutions aligned to business needs and drive operational value. Here’s a breakdown of what you’ll be doing:Create and maintain application-related operational reports Complete all work in line with ITIL processes, in particular, Change, Incident, Service Request and Problem Management processes, as defined by IT Service & Operations. Work with business functions and the DevOps Team to ensure appropriate levels of automation, capacity, availability, security and continuity are in place for all application components. Execute disaster recovery actions as outlined in DR Plan. Act as the primary point of contact for application-related incidents, service requests, and user inquiries. Provide L2/L3 functional support for D365 F&O, Shopify, Power Platform solutions, and integrated systems. Analyse, troubleshoot, and resolve system issues, including data, configuration, and process-related problems. Coordinate with internal IT teams, vendors, and system integrators to resolve complex issues within agreed SLAs. Monitor application health, interfaces, and integrations to ensure ongoing stability and performance. Maintain application documentation, including support procedures, configurations, and known issues. Engage with business stakeholders to understand requirements, pain points, and process improvement opportunities. Translate business needs into functional specifications, user stories, test cases, UAT plans and solution designs. Configure and optimize application functionality in line with best practices and business objectives. Support system enhancements, upgrades, patches, and releases, including testing (UAT) and deployment readiness. Provide functional guidance and training to end users to improve adoption and effective system usage. Act as a trusted advisor, recommending solutions that balance usability, scalability, and supportability. Work with project team to define development agenda Lead workshops with stakeholders across the business Work with external consultants in building a coherent solution Assist in test script definition and support the testing process. Oversee and support system integrations between D365 F&O, Shopify, Power Platform, and third-party systems. Ensure training plans and training materials support the new platform. Ensure data accuracy, consistency, and process continuity across integrated platforms. Participate in integration troubleshooting, root cause analysis, and continuous improvement initiatives. Deploy changes using automated CICD process. Who we’re looking for:Resourcefulness and flexibility to work outside of core business hours when required Experience supporting day-to-day operations, configurations, and business process alignment. Strong functional knowledge in one or more areas such as Finance, Supply Chain, Retail, or Operations. Understanding of security roles, workflows, master data, and reporting Ability to troubleshoot storefront, order flow, and data synchronization/integration issues. Understanding of data sources, security, and governance within the Power Platform ecosystem. Experience supporting integrations using APIs, middleware, or integration platforms. Ability to analyse end-to-end business processes across multiple systems Strong troubleshooting skills for data, interface, and timing-related integration issues. Comfortable managing multiple priorities across support and project-related activities. Besides a competitive salary and an engaging and inclusive work place we can offer you:30 days holiday (including bank holidays)Flexible working, with 2 days WFH 40 Hours per week - Monday to FridayHoliday trading (Buy or sell 3 days)Your birthday offAccess to Employee Assistance ProgrammeHealthcare Cashback PlanMoments that matter gifts (Weddings and Babies)A pension that both you and the company contribute toGenerous staff discountOpportunities for professional development and career progressionAnd so much more….We know that great talent comes in many forms. So even if you don’t meet every single criteria, we would still love to hear from you. If you’re passionate, driven, and believe you can contribute to our future success, we encourage you to apply.Please note: Employment is conditional upon having the legal right to work in the UK for the role offered.Full-Time

Health & Safety Placement Programme Our training will help you kick-start a new career in Health & Safety. We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months: Step 1 - Introduction to Health & Safety You will begin by studying the Introduction to Health & Safety online course. Here you will learn about the basics of health and safety. The course is delivered online in its entirety through video tutorials, quizzes and presentations. You will be given access to your own learning portal which allows you to study from anywhere. Upon completion of the course modules, you will sit a short, multiple choice quiz. Step 2 - NEBOSH You will need to decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. NEBOSH as a governing body sets such high standards that it’s therefore the most sought after qualification not only in the UK, but across the globe. Becoming NEBOSH certified truly sets you apart from the rest of the field. Step 3 - Risk Assessments The third step focuses on the practical application of what you have learned during your studies. You will write a series of risk assessments that need to be up to a workplace standard. This is not only to ensure that you have retained all that you have learned, but is also a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The final step will be to sit the official NEBOSH exams, which we will book for you once you are ready. The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate).Once your exams have been passed, you will be ready to move onto our recruitment stage and start your new career within the world of Health and Safety. Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£40K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. Responsibilities: • Maintain and manage health and safety polices, safety training and document control systems • Maintain, update and create standard operating procedures and assist in the implementation of continuous improvement safety projects • Ensure all health & safety policies, procedures, rules and regulations are adhered to, regularly reviewed, updated and communicated • Complete regular reviews of risk assessments for all work equipment and operations • Ensure that all accidents are documented, investigated and recommend improvements • Conduct safety inspections, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed, and employees are aware of their responsibilities At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in Health & Safety? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Spire Healthcare is recruiting a Self-Pay Advisor to join our Patient Support Centre Sales team based in Seaham. This is an excellent opportunity for someone with strong customer service skills to begin or develop a career within private healthcare. Full training will be provided. This is initially a fixed term contract for 12 months The Self-Pay Advisor is responsible for managing self-pay patient enquiries and converting warm leads into confirmed appointments, delivering a high standard of service while working towards agreed performance targets. About the Patient Support Centres The Patient Support Centres provide clinically aligned administrative services across inpatient admissions, outpatient activity and self‑pay pathways. The service supports the effective management of patient enquiries and booking processes on behalf of the hospitals it serves, ensuring accuracy and a high standard of patient experience. Key Responsibilities - Manage self-pay patient enquiries via telephone, email and online platforms - Handle enquiries from initial contact through to appointment booking - Convert warm leads into appointments and sales to meet KPI targets - Deliver a high standard of customer service in line with private healthcare expectations - Manage and prioritise your own workload effectively - Use multiple systems to support enquiry handling and booking processes - Promote Spire's Values and Purpose, contributing to a culture of service excellence - Build positive relationships through clear and effective communication About You - Strongly target-driven with a customer-focused approach - Confident using a range of systems and technology - Enjoy working in a fast-paced, collaborative team environment - Strong communication and interpersonal skills - Able to work effectively within a hub while supporting a national sales framework Working Hours 37.5hrs per week, worked across, Monday to Friday between 8:00am and 7:00pm. Saturday: 9:00am - 4:00pm (as required) What to expect during the selection process - Stage 1: Online Assessments (20 mins) Short personality and judgement test. Successful candidates progress to Stage 2. - Stage 2: Video Interview (20 mins) 4 scenario-based questions. Successful candidates are invited to a face-to-face interview. - Stage 3: Face-to-Face Interview Benefits - 35 days annual leave inclusive of bank holidays - Competitive pension with flexible retirement options - 'Spire for You' benefits platform with cashback and discounts - Free Bupa health screening - Private medical insurance - Life assurance Spire Healthcare is one of the UK's leading independent healthcare providers, operating hospitals and clinics across England, Wales and Scotland. We are proud to be an equal opportunities employer and are committed to creating an inclusive environment where our people can thrive. We reserve the right to close this vacancy early if sufficient applications are received

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