Health and safety officer jobs in NorthwoodCreate job alerts

Job overview\n\n Haydon is a large, friendly and creative school in North West London, judged Good by Ofsted. We are seeking a proactive, organised and committed Health and Safety Officer to join our friendly and dedicated Operations Team. This is an important role in supporting the school to maintain a safe, compliant and positive environment for our students, staff and visitors. Working collaborative... \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n • \n \n \n \n \n \n \n\n \n ZIPC1_UKTJ

Customer Liaison Officer \n Location: Harrow \n Contract: Full-Time | Permanent \n Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm \n About Our Client \n Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. \n With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. \n Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. \n Overview of the Role \n As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. \n Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. \n Key Responsibilities \n\n • Provide consultation and support to residents before, during, and after works are completed.\n, • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle.\n, • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented.\n, • Maintain resident information securely in accordance with GDPR and data protection requirements.\n, • Respond promptly and professionally to resident enquiries, concerns, and complaints.\n, • Manage the resident engagement process in line with client and project requirements.\n, • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams.\n, • Organise and attend resident consultation events, information sessions, and one-to-one meetings.\n, • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required.\n, • Complete resident profiling to support effective project planning and communication.\n, • Coordinate access arrangements and schedule appointments with residents.\n, • Prepare and distribute resident communication packs for new projects.\n, • Support social value initiatives by identifying and participating in community engagement activities and local events.\n\n \n Skills & Experience \n Essential \n\n • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector.\n, • Full UK Driving Licence.\n, • GCSEs (or equivalent) including English and Maths.\n, • Excellent organisational skills with the ability to manage a varied workload.\n, • Strong customer service and communication skills.\n, • Good understanding of construction site health and safety practices.\n, • Ability to build positive relationships with residents and stakeholders at all levels.\n\n \n Desirable \n\n • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes.\n, • Knowledge of retrofit or decarbonisation projects.\n, • Experience supporting community engagement or social value initiatives.\n\n \n What's on Offer \n\n • Competitive salary with car allowance.\n, • Enhanced pension contributions.\n, • Healthcare cash plan.\n, • Enhanced maternity benefits.\n, • Employee Assistance Programme.\n, • Ongoing training and continuous professional development opportunities.\n, • Excellent career progression within a growing organisation.\n\n \n Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Neighbourhood Officer Pay: £27.57 Umbrella Location: London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW About the role We are looking for a proactive and customer-focused Neighbourhood Officer to join our Homes and Neighbourhoods service. This is a varied and rewarding role where you will manage a defined neighbourhood patch of Council properties, working directly with tenants and leaseholders to provide a high-quality, end-to-end tenancy and neighbourhood management service. You will be a visible and accessible presence within your neighbourhood, building positive relationships with residents, identifying issues early and working collaboratively with colleagues, partners and communities to resolve problems and improve local neighbourhoods. You will manage all aspects of tenancy management across your patch, including mutual exchanges, successions, low-level tenancy support, anti-social behaviour, neighbour disputes, tenancy breaches, tenancy checks and access issues. You will also play an important role in tenancy sustainment, helping residents at risk of tenancy failure to remain successfully housed. What you'll be doing You will take ownership of your neighbourhood patch and ensure residents receive a responsive, professional and person-centred service. Your responsibilities will include: Managing a defined patch of Council properties, covering tenants and leaseholders and all key aspects of tenancy and neighbourhood management. Providing an end-to-end tenancy management service throughout the lifetime of a tenancy. Building strong relationships with residents, resident groups and community partners and ensuring the resident voice influences service delivery. Being visible and accessible on estates through regular inspections, resident engagement and quarterly neighbourhood walkabouts. Managing mutual exchange and succession casework, ensuring statutory requirements and deadlines are met. Providing low-level tenancy support, identifying risks early and working with Tenancy Sustainment Officers and partner agencies to prevent tenancy failure and homelessness. Investigating and resolving low-level anti-social behaviour, neighbour disputes and tenancy breaches through proportionate informal and formal interventions. Working with internal services and external partners to address ASB, safeguarding concerns and wider neighbourhood issues. Identifying vulnerable residents and making appropriate referrals or signposting to services that support health, wellbeing, independence and tenancy sustainment. Undertaking targeted tenancy checks and supporting access to properties for statutory gas, electrical, fire safety and other compliance works. Taking appropriate enforcement action where residents refuse access, while considering vulnerability and support needs. Supporting the management of hoarding, safeguarding and other risks affecting residents, neighbours or property safety. Identifying and responding to fire safety risks and helping residents remain fire safe and fire aware. Responding effectively to emergencies such as fires, floods and other incidents affecting Council properties. Supporting decants and working with other teams to ensure affected residents are appropriately supported. Managing Use and Occupation casework to maximise the effective use of Council housing stock. Attending property handovers, open days and community events for newly developed, acquired or refurbished homes. Maintaining accurate case records and producing reports that demonstrate progress and outcomes. Contributing to resident satisfaction, Tenant Satisfaction Measures and wider service performance targets. Identifying opportunities to improve services, work efficiently and deliver better outcomes and value for money. About you We are looking for someone who is confident, resilient, organised and committed to putting residents first. You will have experience of delivering tenancy management services within a social housing environment and be able to manage a varied caseload involving different tenancy types, vulnerabilities and complex circumstances. You will have: Experience of managing social housing tenancies and understanding the factors that can affect tenancy sustainment. Experience of dealing with ASB, neighbour disputes, tenancy breaches and low-level tenancy management issues. Experience of managing complex casework involving residents with multiple or unmet needs. The ability to assess and manage risk, vulnerability and safeguarding concerns. Experience of working collaboratively with internal teams, partner agencies and community organisations to achieve positive outcomes. The ability to handle difficult conversations, challenge inappropriate behaviour and take proportionate enforcement action when required. Experience of managing access issues relating to gas servicing, electrical testing, planned works and other landlord obligations would be an advantage. Good knowledge and understanding of housing and landlord and tenant legislation, regulations and guidance relevant to social housing. An understanding of tenancy sustainment and the factors that can put a tenancy at risk. Excellent communication, negotiation and problem-solving skills, including the ability to engage vulnerable and harder-to-reach residents. Strong organisational skills and the ability to prioritise competing demands and manage casework effectively. Good IT

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities • Provide consultation and support to residents before, during, and after works are completed., • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle., • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented., • Maintain resident information securely in accordance with GDPR and data protection requirements., • Respond promptly and professionally to resident enquiries, concerns, and complaints., • Manage the resident engagement process in line with client and project requirements., • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams., • Organise and attend resident consultation events, information sessions, and one-to-one meetings., • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required., • Complete resident profiling to support effective project planning and communication., • Coordinate access arrangements and schedule appointments with residents., • Prepare and distribute resident communication packs for new projects., • Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector., • Full UK Driving Licence., • GCSEs (or equivalent) including English and Maths., • Excellent organisational skills with the ability to manage a varied workload., • Strong customer service and communication skills., • Good understanding of construction site health and safety practices., • Ability to build positive relationships with residents and stakeholders at all levels. Desirable • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes., • Knowledge of retrofit or decarbonisation projects., • Experience supporting community engagement or social value initiatives. What's on Offer • Competitive salary with car allowance., • Enhanced pension contributions., • Healthcare cash plan., • Enhanced maternity benefits., • Employee Assistance Programme., • Ongoing training and continuous professional development opportunities., • Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Looking to start a career in Health & Safety? We are offering a structured pathway into Health & Safety, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official IOSH Managing Safely Certification • Official NEBOSH General Certificate • Risk assessment for hands-on experience • Professional CV and LinkedIn support • Interview preparation • Dedicated recruitment support until placed Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • Health & Safety Assistant: £28,000 – £32,000 • Health & Safety Officer: £30,000 – £45,000 • Progression into senior safety roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across health and safety, compliance, and risk management roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started

Can you turn every enquiry into a great student experience? Do you enjoy keeping things running smoothly in a fast-paced environment? Are you ready to help shape students’ college journeys—every single day? We are currently looking for a College Services Officer to join our busy team in Uxbridge (Greater London, England), helping students feel supported, informed, and confident from registration through to graduation at Brunel University London Pathway College (BPC). Hours of Work: full time As a College Services Officer, you’ll be at the heart of day-to-day student services—providing efficient administration, coordinating engaging student activities, and supporting a wide range of requests with care and professionalism. You’ll work closely with multiple teams to strengthen the student journey, manage key student records, support at-risk learners through structured support programmes, oversee attendance monitoring and essential documentation, and ensure the College runs compliantly—meeting safeguarding, health & safety, and GDPR requirements at all times. College Services Officer Duties: Support student accommodation queries and coordinate key processes across the student lifecycle Organise registration and induction activities, and assist with student ambassador programmes Maintain accurate student records and produce essential student documentation Handle financial records and support attendance monitoring, ensuring information is up to date Coordinate student events, respond to enquiries, administer surveys, and facilitate transfer programmes Develop the student voice through representative programmes and strengthen communication with sponsors and university services Support safeguarding-led, compliant working practices in line with policies and proceduresCollege Services Officer Requirements: Relevant administrative or customer service experience in a busy environment Excellent organisational and communication skills, with the confidence to engage effectively with students and colleagues A Level qualification or equivalent, or an undergraduate degree Proficiency in data management and Microsoft Office tools, especially Excel Knowledge of UK Visas and Immigration regulations (desirable)College Services Officer Benefits: Salary £26,400 to £29,000, depending on experience 28 days annual leave, plus 8 Bank Holidays, increasing with service Pension scheme participation Opportunities for professional development and career progression A supportive, inclusive working environment within a leading educational organisationMeet the Organisation: Who We Are and What We Do Navitas is a diverse global education provider offering university pathways, language training, and workforce education. We’re passionate about transforming lives through education—supporting learners worldwide to achieve their ambitions. Brunel University London Pathway College (BPC), part of the Navitas family, delivers high-quality preparatory courses aligned with Brunel University London, helping students unlock their future careers in a thriving academic community. If you think you are suitable for this College Services Officer role, please apply now and take your career to the next level in an inspiring educational setting—helping to shape the future of student success at Brunel University London Pathway College. Please note that we are continuously reviewing applications and may contact you prior to the closing date

This is a self-funded programme that leads to employment, fees apply. Job Guarantee Complete the programme and get a job, or get your course fees back. Looking to start a career in Health & Safety? We are offering a structured pathway into Health & Safety, designed to help you enter the industry with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official IOSH Managing Safely Certification • Official NEBOSH General Certificate • Risk assessment for hands-on experience • Professional CV and LinkedIn support • Interview preparation • Dedicated recruitment support until placed Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • Health & Safety Assistant: £28,000 – £32,000 • Health & Safety Officer: £30,000 – £45,000 • Progression into senior safety roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across health and safety, compliance, and risk management roles. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started

Health & Safety Placement Programme Our training will help you kick-start a new career in Health & Safety. We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months: Step 1 - Introduction to Health & Safety You will begin by studying the Introduction to Health & Safety online course. Here you will learn about the basics of health and safety. The course is delivered online in its entirety through video tutorials, quizzes and presentations. You will be given access to your own learning portal which allows you to study from anywhere. Upon completion of the course modules, you will sit a short, multiple choice quiz. Step 2 - NEBOSH You will need to decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. NEBOSH as a governing body sets such high standards that it’s therefore the most sought after qualification not only in the UK, but across the globe. Becoming NEBOSH certified truly sets you apart from the rest of the field. Step 3 - Risk Assessments The third step focuses on the practical application of what you have learned during your studies. You will write a series of risk assessments that need to be up to a workplace standard. This is not only to ensure that you have retained all that you have learned, but is also a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The final step will be to sit the official NEBOSH exams, which we will book for you once you are ready. The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate).Once your exams have been passed, you will be ready to move onto our recruitment stage and start your new career within the world of Health and Safety. Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£40K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. Responsibilities: • Maintain and manage health and safety polices, safety training and document control systems • Maintain, update and create standard operating procedures and assist in the implementation of continuous improvement safety projects • Ensure all health & safety policies, procedures, rules and regulations are adhered to, regularly reviewed, updated and communicated • Complete regular reviews of risk assessments for all work equipment and operations • Ensure that all accidents are documented, investigated and recommend improvements • Conduct safety inspections, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed, and employees are aware of their responsibilities At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in Health & Safety? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors.

Health & Safety Placement Programme Our training will help you kick-start a new career in Health & Safety. We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months: Step 1 - Introduction to Health & Safety You will begin by studying the Introduction to Health & Safety online course. Here you will learn about the basics of health and safety. The course is delivered online in its entirety through video tutorials, quizzes and presentations. You will be given access to your own learning portal which allows you to study from anywhere. Upon completion of the course modules, you will sit a short, multiple choice quiz. Step 2 - NEBOSH You will need to decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. NEBOSH as a governing body sets such high standards that it’s therefore the most sought after qualification not only in the UK, but across the globe. Becoming NEBOSH certified truly sets you apart from the rest of the field. Step 3 - Risk Assessments The third step focuses on the practical application of what you have learned during your studies. You will write a series of risk assessments that need to be up to a workplace standard. This is not only to ensure that you have retained all that you have learned, but is also a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The final step will be to sit the official NEBOSH exams, which we will book for you once you are ready. The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate).Once your exams have been passed, you will be ready to move onto our recruitment stage and start your new career within the world of Health and Safety. Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£40K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. Responsibilities: • Maintain and manage health and safety polices, safety training and document control systems • Maintain, update and create standard operating procedures and assist in the implementation of continuous improvement safety projects • Ensure all health & safety policies, procedures, rules and regulations are adhered to, regularly reviewed, updated and communicated • Complete regular reviews of risk assessments for all work equipment and operations • Ensure that all accidents are documented, investigated and recommend improvements • Conduct safety inspections, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed, and employees are aware of their responsibilities At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in Health & Safety? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

Housing Engagement Officer, Location: Hertfordshire Salary: £29000 - £33,200 dependent on experience Contract: Permanent, Full Time Braxfield Recruitment is delighted to be working exclusively with a leading housing provider to recruit a Housing Engagement Officer, acting as the key point of contact between the organisation, its service providers and its residents. This is a great opportunity for a housing professional with strong tenancy and relationship-building skills to make a genuine difference to residents' day-to-day experience, working across engagement, communications, anti-social behaviour, complaints, and the management of warnings and evictions. The Role As Housing Engagement Officer, you'll work with the different service providers to ensure trusted relationships with residents through regular check-ins, meetings and forums, while coordinating engagement activity with internal teams and care/support providers. You'll manage resident communications, support the warnings and evictions process, respond to and record anti-social behaviour, and ensure complaints and compliments are resolved promptly and accurately. You'll also produce regular reporting on resident interactions and trends, including the annual Tenant Satisfaction Measures (TSM) survey. Key Responsibilities Act as the main point of contact for residents, building trusted relationships through regular check-ins, meetings and forums Coordinate resident-focused support and engagement activity with internal teams and care/support providers Support day-to-day warnings and evictions processes, ensuring lawful, well-documented handling, and represent the business at court hearings where required Identify and escalate safeguarding concerns in line with the Company's Safeguarding Policy Coordinate the resolution of resident complaints and compliments, maintaining accurate records of issues, actions and outcomes Produce regular reporting on resident interactions, ASB and trends, including the annual TSM survey and engagement strategy Keep the tenancy management system up to date with accurate tenant documentation and occupancy information Occasionally work outside normal hours and travel to services, including providing cover for colleagues when needed About You Experience of working within housing, with a good understanding of tenancy law and tenancy management Good understanding of the housing benefit system Understanding of housing standards, including health & safety and fire compliance within social housing Experience liaising and building relationships with external support servises Excellent interpersonal and communication skills, both verbal and written Strong conflict resolution and negotiation abilities Ability to engage with a diverse range of residents and stakeholders Good standard of education with good literacy, numeracy and IT skills Full UK driving licence Desirable A relevant housing qualification Experience working within a supported living environment or with vulnerable adults Familiarity with community development principles This is a fantastic opportunity to join an organisation that puts residents at the heart of everything it does, offering genuine scope to build lasting relationships and improve services within the community. To apply, please submit your CV, or contact Braxfield Recruitment for a confidential conversation about the role. Braxfield Recruitment is acting as a recruitment agency on behalf of our client for this vacancy

Title:Sheltered Housing Officer Contract: This is a temporary ongoing opportunity in the first instance with a good chance of bcomming permanent for the right candidate. Hours: 36 per week Monday to Friday but can consider 4 days Salary: PAYE £16 - £18.50 per hour or UMBRELLA £20.62 - £24 per hour based on experience About the role: We’re looking for a compassionate and proactive Sheltered housing officer to work at a retirment complex in Ruislip. In this rewarding role, you’ll deliver a person-centred service to older people , helping them live independently and safely within their communities. You’ll be responsible for the day-to-day running of the scheme, working collaboratively with colleagues to ensure a high-quality, responsive service. From managing health and safety to supporting social engagement, you’ll play a vital role in creating a safe, welcoming, and inclusive environment. Key Responsibilities: Manage the day-to-day operations of the scheme Support residents with tenancy plans and scheme inductions Assess and manage risks including fire safety and health & safety Maintain accurate records and uphold scheme security Report and follow up on repairs, prioritising safety-related issues Facilitate social interaction and communal activities Assist in resident selection and allocation Maintain professional boundaries and ensure safeguarding protocols are followed About the Candidate: You’ll be someone who thrives in a people-focused environment and is passionate about supporting older individuals to live independently. Strong problem-solving and decision-making skills. Experience supporting older or vulnerble people in a social housing setting. Knowledge of welfare benefits and housing management. (Desirable) Confidence working with statutory and voluntary agencies. * Experience in property management Please apply now for consideration or call Vickie or Natasha for more information

Neighbourhood Officer Pay: £27.57 Umbrella Location: London Borough of Hillingdon, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW About the role We are looking for a proactive and customer-focused Neighbourhood Officer to join our Homes and Neighbourhoods service. This is a varied and rewarding role where you will manage a defined neighbourhood patch of Council properties, working directly with tenants and leaseholders to provide a high-quality, end-to-end tenancy and neighbourhood management service. You will be a visible and accessible presence within your neighbourhood, building positive relationships with residents, identifying issues early and working collaboratively with colleagues, partners and communities to resolve problems and improve local neighbourhoods. You will manage all aspects of tenancy management across your patch, including mutual exchanges, successions, low-level tenancy support, anti-social behaviour, neighbour disputes, tenancy breaches, tenancy checks and access issues. You will also play an important role in tenancy sustainment, helping residents at risk of tenancy failure to remain successfully housed. What you'll be doing You will take ownership of your neighbourhood patch and ensure residents receive a responsive, professional and person-centred service. Your responsibilities will include: Managing a defined patch of Council properties, covering tenants and leaseholders and all key aspects of tenancy and neighbourhood management. Providing an end-to-end tenancy management service throughout the lifetime of a tenancy. Building strong relationships with residents, resident groups and community partners and ensuring the resident voice influences service delivery. Being visible and accessible on estates through regular inspections, resident engagement and quarterly neighbourhood walkabouts. Managing mutual exchange and succession casework, ensuring statutory requirements and deadlines are met. Providing low-level tenancy support, identifying risks early and working with Tenancy Sustainment Officers and partner agencies to prevent tenancy failure and homelessness. Investigating and resolving low-level anti-social behaviour, neighbour disputes and tenancy breaches through proportionate informal and formal interventions. Working with internal services and external partners to address ASB, safeguarding concerns and wider neighbourhood issues. Identifying vulnerable residents and making appropriate referrals or signposting to services that support health, wellbeing, independence and tenancy sustainment. Undertaking targeted tenancy checks and supporting access to properties for statutory gas, electrical, fire safety and other compliance works. Taking appropriate enforcement action where residents refuse access, while considering vulnerability and support needs. Supporting the management of hoarding, safeguarding and other risks affecting residents, neighbours or property safety. Identifying and responding to fire safety risks and helping residents remain fire safe and fire aware. Responding effectively to emergencies such as fires, floods and other incidents affecting Council properties. Supporting decants and working with other teams to ensure affected residents are appropriately supported. Managing Use and Occupation casework to maximise the effective use of Council housing stock. Attending property handovers, open days and community events for newly developed, acquired or refurbished homes. Maintaining accurate case records and producing reports that demonstrate progress and outcomes. Contributing to resident satisfaction, Tenant Satisfaction Measures and wider service performance targets. Identifying opportunities to improve services, work efficiently and deliver better outcomes and value for money. About you We are looking for someone who is confident, resilient, organised and committed to putting residents first. You will have experience of delivering tenancy management services within a social housing environment and be able to manage a varied caseload involving different tenancy types, vulnerabilities and complex circumstances. You will have: Experience of managing social housing tenancies and understanding the factors that can affect tenancy sustainment. Experience of dealing with ASB, neighbour disputes, tenancy breaches and low-level tenancy management issues. Experience of managing complex casework involving residents with multiple or unmet needs. The ability to assess and manage risk, vulnerability and safeguarding concerns. Experience of working collaboratively with internal teams, partner agencies and community organisations to achieve positive outcomes. The ability to handle difficult conversations, challenge inappropriate behaviour and take proportionate enforcement action when required. Experience of managing access issues relating to gas servicing, electrical testing, planned works and other landlord obligations would be an advantage. Good knowledge and understanding of housing and landlord and tenant legislation, regulations and guidance relevant to social housing. An understanding of tenancy sustainment and the factors that can put a tenancy at risk. Excellent communication, negotiation and problem-solving skills, including the ability to engage vulnerable and harder-to-reach residents. Strong organisational skills and the ability to prioritise competing demands and manage casework effectively. Good IT

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic

An exciting FMCG client is looking to strengthen their team with a Health & Safety Officer based at their site in South West London. Working closely with the Group HSE Manager and site management team, you will play an important role in supporting the site's HSE vision and continually improving its health and safety culture. The role will involve championing and advocating HSE controls and standards across the site, supporting risk assessment activity, reviewing hazard reports, and helping to ensure functional compliance with all relevant health and safety requirements. You will also be responsible for producing and maintaining HSE reports, spreadsheets and KPIs, analysing HSE data to identify trends and areas of concern, and following up on outstanding actions. Full training, coaching and mentoring will be provided, making this a great opportunity for someone at entry to mid-level who is keen to develop their HSE knowledge and experience within a leading FMCG environment. Ideal Candidate: • Experience working within an FMCG company. IOSH Occupational Health & Safety qualification, working towards or with a NEBOSH Certificate. Strong administrative and organisational skills, with excellent attention to detail. Confident using Microsoft Office, particularly Excel and other reporting tools. Proactive approach to identifying hazards, managing actions and improving HSE standards. Able to analyse HSE data, identify trends and escalate issues appropriately. A strong understanding of the importance of positive safety behaviours and HSE culture. Comfortable working both independently and as part of a wider team. Able to manage multiple tasks accurately and effectively, sometimes to tight deadlines. If you believe you have the skills, experience and personality to fit these requirements and are looking for an opportunity to develop your Health & Safety career within the FMCG sector, please get in touch with Will Malcolm at or by calling (phone number removed). By applying to this advertised job, you consent for Henderson Brown Recruitment Ltd to hold your information. Our privacy policy can be found on our website. At your request, this can also be sent to you

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