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A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person
Orthodontic Practice Seeking** Fully Qualified Dental Nurse with Specialisation Interest** Are you a fully qualified dental nurse with a passion for orthodontics? Our orthodontic practice is looking for a dedicated individual to join our team and further develop their skills in this specialised field. Qualified Dental Nurse/Orthodontics Trainee About Us: We are a leading orthodontic practice dedicated to providing exceptional care and transforming smiles. Our practice utilises the latest technologies and techniques to deliver outstanding orthodontic treatments to our patients. Conveniently situated with easy access to transportation hubs and centrally located. Position: We are seeking a fully qualified dental nurse who is enthusiastic about orthodontics and eager to specialise in this area. As a valued member of our team, you will have the opportunity to work alongside experienced orthodontists and assist in providing top-quality care to our patients. Responsibilities: - Assisting orthodontists during consultations, examinations, and orthodontic procedures - Taking dental impressions, photographs, and X-rays - Providing chairside assistance during orthodontic treatments such as braces fitting, adjustments, and removal - Educating patients on orthodontic treatment plans, oral hygiene practices, and appliance care - Maintaining accurate patient records and treatment documentation - Ensuring the orthodontic clinic is well-organised and equipped for efficient workflow Requirements: - Fully qualified dental nurse with valid GDC registration - Demonstrated interest in orthodontics with a desire to specialise in this field - Excellent communication and interpersonal skills - Ability to work effectively as part of a multidisciplinary team - Strong organisational skills and attention to detail - Commitment to providing exceptional patient care and satisfaction - Benefits: - Competitive salary with opportunities for advancement and professional development - Training and support provided to enhance skills in orthodontic nursing - Collaborative and supportive working environment - Employee benefits package including pension scheme and healthcare benefits If you are a passionate dental nurse with a keen interest in orthodontics and are looking for an exciting opportunity to advance your career in this specialised field, we would love to hear from you. Join us in making a difference in our patients' lives by helping them achieve beautiful, healthy smiles.