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Interface with the Director of Operations, Head of Operations South, Regional Customer Services Managers, Helpdesk Manager, Contract Administrators, Finance/Commercial Manager, and Contract Support Managers. Technical Facilities Manager £70,000 – London and Surrey, Education contract. The Facilit

AVI-SPL is a digital enablement solutions provider that transforms how people and technology connect to elevate experiences, create new value, and enable organisations to thrive and grow. We are the largest provider of collaboration technology solutions, including our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a strong team and that an inclusive and diverse workplace moves us all forward. WHAT YOU’LL DO In this maternity cover role, you will be joining a great team and contributing to a wide array of projects. Primarily, you will be responsible for acting as the point of contact for tracking, monitoring, and processing post-sale service contracts. This role is expected to run until April 2027. Day-to-Day Responsibilities: • Calculate new service contract pricing and prepare client-facing proposal documents., • Track and quote renewals of existing maintenance support contracts and provide client-facing proposal documents., • Update and maintain various tracking reports and corresponding client folders with relevant information., • Monitor emails for new installation project requests or support uplift pricing requests, where required., • Monitor emails for service support contract compliance., • Liaise with Account Managers to follow up on quotes issued., • Track and report on quote status., • Liaise with the Global Helpdesk team and Service Managers regarding service contract-related pricing and queries., • Work closely with a global team of service contract co-ordinators, where required, to support global service contract management. WHAT WE’RE LOOKING FOR Must-Haves: • Ability to take ownership of tasks and see them through to completion., • Proficient in Microsoft Office (Word, Excel, Outlook)., • Self-starter capable of working independently and meeting deadlines., • Excellent communication and interpersonal skills, both verbal and written., • Ability to balance multiple tasks with changing priorities., • Minimum of a high school diploma or equivalent., • Minimum 2–3 years’ experience in a similar service contract support role (preferred)., • Experience utilising company intranet systems and CRM platforms; Salesforce experience is a plus. Physical Requirements: The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment Why work for AVI-SPL (what’s in it for you) As we have already mentioned, AVI-SPL are the global leaders when it comes to universal communications, and we make sure our work environment matches our status. The business treats all their employees as individuals and makes sure we all have definitive goals and career paths to help us maximize their ability. Along with this we also offer: • Private Healthcare with Vitality, • Access to Employee Assistance and Wellbeing Support, • Mental Health Support through the above, • Access to discounted Gym memberships, • Increased holiday with service, • Access to numerous online learning resources, • AVIXA membership for industry learning, • Access to online retail discount platform, • Discounted products through our recognised partners, • Cycle to work scheme, • Season ticket loans, • Generous Referral scheme So, if you are feeling undervalued, stuck in a rut or just looking at furthering your career, apply today. Our commitment to diversity is simple: we provide connection, opportunity, and a voice to everyone, from every background. WE Thrive Together: WE appreciate the visible and invisible qualities that make you who you are. Our diversity makes us better humans and better employees and makes AVI-SPL a better business. AVI-SPL is an Equal Opportunities Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, pregnancy, sexual orientation, gender identity, nationality, age or disability status.

Temporary Helpdesk Coordinator – Immediate Start Location: Cheshire Start: ASAP Contract: Temporary Salary: Competitive hourly rate A facilities management contractor is looking for a Temporary Helpdesk Coordinator to start immediately in Cheshire. Key Responsibilities * Act as the f

We are currently looking for a Technical Helpdesk Engineer to join our Service team in Ireland.

Temporary Helpdesk Coordinator Immediate Start. A facilities management contractor is looking for a Temporary Helpdesk Coordinator to start immediately in Cheshire. Previous role as a helpdesk coordinator, scheduler, FM administrator, or similar.

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimi

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough.We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries.This is an ongoing temporary-to-perm

About the RoleWe are seeking a Logistics Helpdesk Administrator to join a busy and reactive team supporting Inside Sales, Projects, and Delivery Management. Logistics Helpdesk AdministratorLocation: Hatfield Busin

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years.Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimi

As Reception Helpdesk Assistant, you will be responsible for providing reception services and associated administration of the front-desk.

The RoleThe Technical Helpdesk Engineer will work with a team of helpdesk engineers to accept enquiries, provide guidance and technical. Are you an automotive professional ready for new challenges?<p&

A leading educational institution in the North East of England is seeking a Reception Helpdesk Assistant.

AV Desktop / Helpdesk Support Engineer – seeking a technically proficient AV guru to support integrated AV systems. AV A-V A/V AUDIOVISUAL AUDIO-VISUAL AUDIO/VISUAL VIDEOCONFERENCE VC MTR POLY ZOOM TEAMS SUPPORT MAINTENANCE FIX HELPDESK DESKTOP MICROSOFT IPTV SHURE CRESTRON EXTRON CONTROL SWITCHIN

A facility management leader is seeking a Helpdesk Administrator to provide high standard administrative support for the Crown Estate contract. Ideal candidates should have strong IT skills and experience in a helpdesk environment.

As IT Helpdesk Manager, you will be responsible for leading the IT Helpdesk team and ensuring the smooth running of day-to-day IT support operations across AFI Group. We are currently seeking an IT Helpdesk Manager to join our dedicated team. This hands-on role will involve managing and mentoring th

This role is essential for maintaining high customer satisfaction and involves diverse responsibilities including helpdesk support and IT operational contributions.

IT Helpdesk Technician - 6 Month FTC.

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi‑lingual team within their modern service office in Peterborough.We are seeking Dutch‑speaking Service Desk Advisers to handle inbound IT support enquiries.This is an ongoing temporary‑t

A leading facilities management company in the UK is seeking a Helpdesk Administrator to provide efficient administrative and customer service support.

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough.We are seeking a Spanish-speaking Service Desk Advisers to handle inbound IT support enquiries.This is an ongoing temporary-to-

As part of our fast-paced and dynamic Helpdesk team, the 3rd Line Helpdesk Technician will be responsible for resolving printing, network, and service issues remotely, delivering efficient and effective customer service to Apogee and HP clients. Line Helpdesk Technician APOGEE100376. Previous experi

A specialist recruitment agency seeks Spanish-speaking Service Desk Advisers to join a growing IT team in Peterborough.The role involves providing first-line IT support, logging support tickets, and troubleshooting issues.Ideal candidates are fluent in English and Spanish, with strong customer servi

As the first point of contact for helpdesk queries, you'll play a vital role in maintaining excellent client relationships and resolving technical issues efficiently. Manage and resolve tickets using the company's helpdesk platform. Client experience training such as Helpdesk Habits.

A recruiting agency is seeking a Helpdesk Customer Administrator in Braunstone, Leicestershire.

A leading staffing agency is seeking a Helpdesk Administrator in Upminster, Essex, to support the Helpdesk team.

A leading tools company is seeking an IT Helpdesk Technician for a 6-month fixed-term contract.

The Helpdesk Administrator is responsible for supporting the Helpdesk team by ensuring all work is documented and tracked accurately, including call outs, quotations, periodicals, and other contract management activities. Helpdesk Administrator – Upminster Essex - £30 / 31k. Support Contract Mana

A leading insurance provider in the UK is seeking a People Services Advisor to join their Bolton team on a full-time, 6-month fixed-term contract.The ideal candidate will have HR experience, strong customer service skills, and practical knowledge of case management systems.Responsibilities include m

Hands-on experience of managing a helpdesk environment, including call allocations, queue management, problem determination and prioritization, escalations, general user support, etc.

MSP experience would be a bonus, if not, an IT Helpdesk / remote support background is a big plus.

A leading Managed Service Provider, specialising in modern IT solutions including Telephony, IT Support, Microsoft 365, and Connectivity, is expanding its team and seeking a motivated 1st Line Helpdesk Engineer to deliver exceptional first-contact support to a diverse client base.

A prominent NHS Trust in Greater London seeks an enthusiastic administrative professional for the Helpdesk service.

This role demands a proactive individual with a proven track record in managing helpdesk environments and delivering quality IT experiences aligned with ITIL best practices.

The Helpdesk Administrator is responsible for providing efficient administrative and customer service support across Facilities Management operations, ensuring all maintenance requests are logged, tracked, and resolved within agreed service levels. Experience in administrative or helpdesk roles –

At the Royal Hospital Chelsea, we are looking for a proactive Network & Helpdesk Administrator to join our IT team and help keep our technology running smoothly for both staff and the Chelsea Pensioners who call the Hospital home. You will provide support across Active Directory, Mitel, Office 365,

A recruitment agency is seeking a Technical Support Engineer in Mansfield to deliver high-quality support to various customers.The ideal candidate will have excellent customer service and communication skills, along with experience in technical support.Responsibilities include managing client ticket

A global provider of analytics solutions in the United Kingdom is seeking a Technical Support Specialist to provide in-person and remote support for laptops and software.The ideal candidate will have a Bachelor’s Degree in Computer Science and experience in technical support.Responsibilities inclu

Network & Helpdesk Administrator. At the Royal Hospital Chelsea, we are looking for a proactive Network & Helpdesk Administrator to join our IT team and help keep our technology running smoothly for both staff and the Chelsea Pensioners who call the Hospital home. You will provide support across Act

This role would be suitable for: customer service, call centre, helpdesk, contracts administrator, office manager etc. Helpdesk Customer Administrator. Role & Responsibilities of the Helpdesk Customer Administrator:.

Helpdesk Operator (Crown Estate Contract). To provide a high standard of administrative and helpdesk support to the Crown Estate contract, ensuring accurate logging, processing, and resolution of all maintenance requests and enquiries, while supporting engineers, sub‑contractors, and the client. F

A recruitment agency in the United Kingdom is seeking an IT Assistant Support Officer to deliver high-profile helpdesk support to staff and students.

As IT Helpdesk Manager, you will be responsible for leading the IT Helpdesk team and ensuring the smooth running of day-to-day IT support operations across AFI Group. We are currently seeking an IT Helpdesk Manager to join our dedicated team. This hands‑on role will involve managing and mentoring

Working as an Accounts Helpdesk Assistant, you’ll be responsible for supporting our internal clients and processing transactions in line with documented procedures and to agreed SLA’s, ensuring that transactions are compliant with Irwin Mitchell’s policy and the Solicitors Accounts Rules.

A healthcare organization in Greater London is seeking a proactive Network & Helpdesk Administrator to join their IT team.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

A prominent healthcare facility in Greater London is seeking a proactive Network & Helpdesk Administrator to ensure seamless IT operations.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

Would you like to join Europe's leading premium health and wellness group?.Our team members are the ambassadors of our business and the heart of what we do.W e are on the look out for a passionate Receptionist to join our team!.As a Receptionist , you will welcome our members and provid e a premium