Head of Venue Operations
2 days ago
London
Harris Hill is delighted to be working with a dynamic, values-led arts and culture charity to recruit a Head of Venue Operations. Permanent | 32 hours per week (4 days) | London (multi-site) Salary: Circa £45,000, with flexibility for exceptional candidates This organisation is known for transforming spaces into vibrant, community-focused cultural venues, supporting artists, experimental programming and inclusive night-time culture across London. The Head of Venue Operations will play a critical role in ensuring these venues operate safely, sustainably and to a consistently high standard. The role Reporting to the senior leadership team, the Head of Venue Operations will have strategic and hands-on responsibility for the organisation’s public-facing venues, including cafés, bars, event spaces and late-night cultural sites. Managing a team of Venue Managers, you will oversee day-to-day operations, compliance, staff leadership, financial performance and guest experience across multiple locations. A key early priority will be leading the operational launch of a new venue, acting as interim Venue Manager during its establishment phase before transitioning to a permanent management structure. This is a senior operational role requiring both strong systems thinking and an ability to lead from the front in busy, public environments. Key responsibilities include: • Leading and line-managing Venue Managers and operational teams across multiple sites, • Embedding consistent operational systems, policies and procedures, • Overseeing licensing, health & safety, safeguarding and late-night compliance, • Ensuring excellent customer experience and inclusive, welcoming venues, • Managing budgets, staffing costs, stock control and financial reporting, • Supporting live events, performances, nightlife and community programming, • Playing a central role in opening and launching new venues You will bring significant experience managing complex venues, bars, cultural spaces or late-night operations, with a strong understanding of licensing and compliance. You will be a confident people manager, comfortable leading multi-site or large teams, and able to balance commercial awareness with community and artistic values. Experience within the arts, charity or community sectors is highly desirable, as is a genuine commitment to accessibility, inclusion and grassroots culture. For more information, please send your CV to As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics