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About Esenda Esenda powers over £1.5bn of inbound and outbound payments annually, in the education space - from tuition and catering fees to supplier payments and payroll. We’re a revenue-generating startup with strong product-market fit, and we’re growing fast. Join us now and you’ll work on impactful features that directly shape our platform and make a real difference to our customers. What you’ll do • Design, build, and ship reliable backend services and APIs in Python (Flask) that power core product functionality., • Own features end-to-end: data modelling (Postgres), API design, testing, production rollout and ongoing improvements., • Help uphold strong engineering standards through thoughtful code reviews, testing discipline, clean architecture, and pragmatic decision-making., • Improve service reliability and operability: monitoring, alerting, logging, runbooks, and reducing on-call toil over time., • Work closely with the technical team to scope product ideas, focused on delivering customer-facing outcomes (not just “tickets”)., • Contribute to delivery practices: CI/CD improvements, incremental shipping, and maintaining a high-quality codebase., • You’ll join an on-call rotation (1 week in 4) compensation: paid as an extra £300 per on-call week. What we’re looking for • 5+ years experience building and operating production backend systems., • Strong experience with Python, and hands-on use of Flask (or similar frameworks)., • Solid understanding of Postgres (schemas, migrations, query performance, transactions)., • Experience designing and maintaining APIs (REST; event-driven experience is a plus)., • Comfortable shipping in cloud environments—ideally AWS—and working with modern CI/CD pipelines., • A strong quality mindset: you care about maintainability, security, reliability, and clear documentation. Bonus points for • Payments/fintech knowledge (reconciliation, idempotency, auditability, ledger concepts)., • Experience with distributed systems patterns (queues, background jobs, retries, rate limiting)., • Security experience (threat modelling, OWASP-style concerns, secure API design)., • Familiarity with Terraform. Why join us? • £60k salary + equity, • 40 days holiday (incl. bank holidays), • Pension scheme (3% employer contribution), • Fully remote, UK-based, with 3 in-person meetups per year, • A transparent, collaborative, and supportive culture Our stack (today) • Backend: Python, Flask, • Data: Postgres, • Cloud: AWS, • Edge: Cloudflare, • Infrastructure as Code: Terraform, • Delivery: CI/CD, automated testing, observability tooling How we work • Pragmatic, high-ownership teams with a bias to shipping, • Clear communication, strong collaboration, and continuous improvement, • Code reviews and sensible standards that keep quality high without slowing delivery Interview process • 30-min intro call (role fit, values, ways of working), • Practical exercise (small take-home or pairing session), • Technical interview (backend fundamentals, API design, production thinking), • Team chat + Q&A

Full-Time, Permanent | Monday–Friday | £25.5k Base Salary (OTE £34k+) Ready to take the next step in your sales career while working from home? Benefit from a Monday–Friday working pattern, a realistic on-target earning potential of £34k+, and the opportunity to grow within a supportive, high-performing environment. Join Domestic & General, a trusted partner to leading global brands and the UK market leader in appliance protection, supporting more than 9 million customers nationwide. What’s on offer? • £25.5k basic salary plus £500–£700 monthly commission (top performers earning £34k+), • No weekends, supporting a healthy work–life balance., • Comprehensive training, ongoing sales coaching, and clear long-term career progression, • 33 days’ annual leave, including bank holidays., • Health and well-being benefits, discounted gym membership, and life assurance., • Employer-matched pension contributions., • Free annual Domestic & General protection plan., • All equipment supplied for remote working. Your role as a Remote Sales Executive: • Working hours: Monday–Thursday 10:30am–7:00pm, Friday 9:00am–5:30pm, • Location: Fully remote. Ideal for candidates seeking home-based sales, remote sales, or telesales roles. (Please note we are unable to consider applicants who live in London or within the M25.), • Make outbound sales calls, build strong customer rapport, and confidently present tailored appliance protection plans., • Consistently achieve results, targeting 7–10 successful sales per day, • Deliver excellent customer service while adhering to all compliance requirements. What we are looking for: At least 12 months’ experience in outbound telesales or door-to-door sales within the last three years. This experience is an essential minimum requirement A quiet and suitable home working environment for remote calling Resilience, self-motivation, strong communication skills, and a positive, driven attitude. Recruitment process: Initial conversation to discuss your experience Online assessment (approximately 30 minutes) Virtual interview (around 1 hour) Fast turnaround: feedback provided within 24 hours. Ready to move forward in your sales career? Apply today and start earning from home as a Remote Sales Executive with Domestic & General, where your performance is recognised and your potential is rewarded. Important information: Domestic & General operates a thorough referencing process, including criminal and financial checks. You will also be required to provide four years of checkable employment references.

Remote Nordic Language Speaking Customer Service Representative (Maternity Cover) Location: Working from Home, Laptop will be provided. Department: Customer Service – Vision Contract Options: 12 Month Agency Assignment Hours: Full-time, 37 hours per week, Monday to Friday. You may be required to work some UK bank holidays and take Nordic bank holidays instead, in line with business requirements. Pay Rate: £12.87 per hour Reports to: Customer Service Team Leader Job Description Manpower is proud to be partnering with Johnson & Johnson Vision, to recruit a Customer Service Representative to support the Nordic market within the Customer Service team. This is an exciting opportunity to join a high-performing, customer-focused environment, supporting customers across multiple Nordic regions. You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. The successful candidate will play a critical role in ensuring a seamless customer experience, taking full ownership of queries and driving first-contact resolution wherever possible. Important: This role is 100% remote. You must have a reliable internet connection and be able to communicate effectively with team members throughout working hours. You should be comfortable working independently, while maintaining a high level of accountability and ownership for your work. Key Responsibilities • Process customer orders, enquiries, and complaints via telephone and email., • Manage inbound and outbound customer communications effectively., • Maintain SLA performance and contribute to EMEA KPI targets., • Log and manage customer interactions accurately using CRM systems., • Manage manual processes for failed EDI and eCommerce orders., • Support automation initiatives and process improvements across systems., • Handle credit and debit note processing and account amendments., • Manage returns and recall processes in line with procedures., • Build strong relationships with customers and internal stakeholders., • Support commercial, sales, and marketing teams with customer insights and service delivery., • Contribute to continuous improvement and business initiatives. About You You’ll be a proactive and customer-focused individual with strong communication skills and the ability to thrive in a fast-paced, high-volume environment. You’ll take ownership of your work and demonstrate a strong commitment to delivering excellent customer service. Essential Skills & Experience: • Experience in a customer service role (telephone-based preferred)., • Fluent in English, Swedish and Finnish/or Finnish only as preferred language but other Nordic languages could be of interest as well., • Strong communication skills, both written and verbal., • Customer-first mindset with a proactive approach to problem solving., • Ability to work under pressure in a fast-paced environment., • Strong organisational, numerical, and administrative skills., • Good IT skills and experience with data entry and CRM systems., • Knowledge of SAP systems., • Proficiency in Microsoft Office., • Additional EMEA language skills., • Experience or knowledge of the Eye Care Profession (ECP). Why Join Us? At Johnson & Johnson Vision, you’ll be part of a global organisation committed to improving lives through innovation in eye health. You’ll join a diverse and inclusive team where your contribution truly matters, with opportunities to grow your career and make a meaningful impact. Guided by Our Credo values, Johnson & Johnson fosters an environment where you can bring your whole self to work and thrive both professionally and personally. Please note as part of screening, you will be required to undertake a written and vocal language assessment Interested? If you’re ready to work in a fully remote role, and have the required language skills and experience, we’d love to hear from you. Please note: • This role does not offer visa sponsorship. Applicants must have an existing right to work in the UK.

Contract type: Permanent Hours: Full Time , 35 hours per week Location: Beeston, NG9 Salary: Starting at25,000 , with progression to25,500 once fully competent. At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you dont feel you tick every box, wed still genuinely love to hear from you. This role is based on site, giving you the chance to connect face-to-face with your team and customers every day. Application process: Please apply via the application button which will direct you to our careers site.If you require any adjustments to assist you in applying for this role, please contact As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone. You will support the delivery of our end-to-end customer journey, walking in our customers shoes and understanding their needs through great conversations and service. Our Savings Customer Ambassadors support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners. Heres a taste of what you will be doing as a Savings Customer Ambassador: - • Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture, • Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score, • Contribute to the growth and retention of savings balances within your branch and the Network through account opening, retention of maturities, and meaningful conversations, • Thoroughly understand our customers needs and identify opportunities to promote relevant services to our customers to suit their home ownership and financial goals, • Be a proactive force for good at the heart of your local communities by achieving the Network goal, • Embrace the digital journey in our branches supporting our customers with technology and digital services to enhance their overall experience, • You will have the ability to consistently demonstrate engaging customer service and deliver outstanding customer experiences, • Strong communication skills both face to face, written and via phone/ email, • Highly self-motivated and proactive in approach, • Digitally confident, open to new ways of working and change resilient Reward & Benefits - • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays, holiday purchase scheme (buy up to 5 days per year) and enhanced family leave, • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations, • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers, • A strong sustainability agenda were continually finding new ways to be kinder to the environment by reducing our carbon footprint, • Were passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you, • Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders Embracing Diversity Together: - We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. We are a mutual, which means we dont have shareholders. Instead, were owned by our members and use our money to do good, investing in our community, responsible causes, and well, you. So, were always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

Here’s a more polished and professional version with subtle, business-style emojis that keep it credible and modern rather than overly sales-focused. 🌍 Business Development Manager | Self-Employed Role 💻 Remote | Flexible | Wellness & Preventative Health Sector Build a Positive Career Change in One of the Fastest-Growing Global Industries The way people approach health, income, and career security is evolving rapidly. More professionals are now exploring flexible, scalable opportunities that can be developed alongside their existing careers or businesses. We are partnered with a publicly listed Scandinavian life-science company operating within the preventative health and personalised wellness sector — an industry experiencing significant global growth. This opportunity is suited to entrepreneurial-minded individuals looking to develop an independent, self-employed business within a structured, mentorship-led environment. 🧬 About the Company Our partner company is an established international Scandinavian health & wellness organisation focused on science-led, test-based nutrition and preventative health solutions. 📊 Key Facts ✔️ Operating across 52+ countries ✔️ Shipping to more than 100 global markets ✔️ Over 20 years of research and product development ✔️ More than 1.7 million at-home wellness tests completed globally ✔️ Publicly listed European company ✔️ Strong year-on-year international growth ✔️ Expanded global footprint through recent international acquisitions ✔️ Positioned within the rapidly growing preventative health sector The business combines biotechnology, nutrition, digital systems, and direct-to-consumer education to support long-term customer relationships worldwide. 💼 The Role This is a self-employed, independent remote role suited to individuals looking to develop an active income stream with flexible working arrangements. 🎯 Your Aim ✔️ Work remotely with flexible hours ✔️ Earn through customer acquisition and team development ✔️ Operate across multiple international markets ✔️ Develop both B2C and B2B relationships ✔️ Access mentorship, training, and leadership development ✔️ Build recurring residual income through subscription-based services Experience within business development, sales, or customer-facing industries would be advantageous, alongside a willingness to learn and be coached beyond your current skill set. 👥 Who This May Suit This opportunity may appeal to individuals who: ✔️ Are looking to diversify their income ✔️ Want greater flexibility and long-term earning potential ✔️ Have an interest in health, wellness, business, or personal development ✔️ Enjoy working with people and building relationships ✔️ Are open to learning new skills within a structured support environment ✔️ Are seeking a scalable business model without traditional geographical limitations 🏆 Suitable Backgrounds May Include • Sales & business development, • Hospitality & customer service, • Health & wellness, • Corporate professionals, • Self-employed individuals Partners receive access to: ✔️ Structured onboarding and training ✔️ Weekly mentorship and business development support ✔️ Digital systems and online infrastructure ✔️ International business community and leadership support ✔️ Science-led wellness products and educational tools ✔️ Personal development and communication training ✔️ A scalable business model designed for long-term growth Important Information This is an independent, self-employed opportunity and not a salaried employment position. Results will vary depending on individual effort, consistency, skill development, and market activity. However, for individuals prepared to apply consistent effort, remain coachable, and develop their skills over time, this opportunity may create long-term residual income potential and leadership incentives, including share-option opportunities for top performers. 📞 Interested in Learning More? If you are open to exploring a flexible Business Development opportunity within the rapidly growing preventative wellness sector, we would be happy to arrange an informal conversation. 👉 Book a Discovery Call: Or feel free to send a direct message to arrange a suitable time to connect.

Territory Sales Consultant – Hospitality (Field-Based B2B) Location: London, South East & Home Counties Salary: £35,000 – £50,000 Basic + Uncapped Bonus + Car Allowance + Benefits Type: Full-Time, Permanent | Monday – Friday The Role We’re looking for a driven Territory Sales Consultant to join a growing B2B organisation within the hospitality and leisure sector. This field-based role focuses on new business, account growth, and territory development across pubs, hotels, bars, golf clubs, and leisure venues. You’ll manage your own region, win new clients, grow existing accounts, and build long-term relationships through a consultative, customer-focused approach. Key Responsibilities Develop and manage a sales territory across London and the South East Generate new business and convert prospects into active customers Grow and retain existing accounts Conduct face-to-face client meetings and presentations Drive revenue growth and regional performance Collaborate with internal teams to deliver excellent customer service About You Proven field sales or business development experience Strong track record in new business and account management Experience within hospitality, food & drink, or leisure sectors (preferred) Self-motivated, organised, and target-driven Excellent communication and relationship-building skills Full UK driving licence What’s on Offer £35,000 – £50,000 basic (DOE) + uncapped bonus Car allowance, laptop and mobile 21 days holiday + bank holidays (option to buy more) Pension, training, and clear career progression Supportive, friendly, and collaborative team environment An excellent opportunity for a proactive field sales professional who enjoys autonomy, client interaction, and strong earning potential

Part Time Customer Service Advisor Monday – Friday – 9AM-3PM £18,975 Wigan Permanent The Role You will be providing an outstanding, professional and first-class experience to all customers via telephone and email/live chat communications. On a daily basis you will assist customers by dealing with all queries, requests and complaints in accordance with company standard operating procedures, to a mutually satisfactory conclusion between the customer and the company. Ensure delivery of exceptional customer experience at all times and first-time resolution whenever possible Be a source of support for all customers and strive to deliver solutions to customer issues Answer calls and emails promptly and in a professional and courteous manner at all times. Follow the department escalation process for the escalation of calls and emails. Work to Key Performance Indicators set to ensure personal, team and department targets are met Complete paperwork relating to all communications promptly and accurately The Candidate Minimum 1 years’ experience in telephony or customer service experience Outstanding telephone manner. Well-developed written communication skills Excellent interpersonal skills Ability to remain calm under pressure Ability to work as part of a team and on own initiative. Attention to detail and accuracy. Excellent administration skills Knowledge of word and excel, email and general computer systems PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial. View our latest jobs today on our website (url removed) and follow us on LinkedIn. Foodh Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Sales Executive My client are a 5-star house builder who deliver new build homes in Northwest region. They currently have a requirement for an ambitious Sales Executive or someone who's confident and motivated, looking to start their career, who will be based across sites in Lancashire and Cheshire. About the role of a Sales Executive The Sales Executive role will initially be a float role based on new build housing sites across Lancashire and Cheshire before being based on your own development 1-2 years down the line. You will be responsible for covering holiday and sickness. You will utilise sales tools, promotions and incentives, manage all sales proceedings including regular contact with customers with regards to contract exchange deadline to ensure that are that these are achieved and customers are kept fully informed throughout the buying process ensuring the highest levels of customer satisfaction are delivered. Responsibilities for a Sales Executive Maintaining presentation of the sales office and show area complex (including signage, flags, gardens and customer car parking areas) Meeting and greeting potential and existing clients in a professional manner Providing excellent customer service skills throughout the sales journey Answering enquiry calls and responding to new leads effectively Organising customer appointments (viewing show homes etc) Ensuring all potential purchasers are qualified following company procedure Dealing with the day to day administration in line with running a sales office Holding build sales meeting with site manager discussing all plots build progress and discuss any up and coming completions, issues etc. Keeping COINS up to date Checking plots and carrying out home ready inspections when CML is received Liaising with internal departments (site manager and head office) Keeping close contact with Sales Manager (reporting any issues or updates) Liaising with any external departments (surveyors, estate agents, financial advisors, solicitors) Ensure GDPR guidelines/privacy policies are being adhered to Daily usage of Personal Alarm system Requirements for a Sales Executive Working hours are Thursday to Monday between 10am - 4:30pm. You will need to be courteous and professional at all times, organised, self-motivated, honest and trustworthy, and a willing team player who will make an immediate contribution in a busy and fast-moving sales environment. GCSE Maths and English Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel and Outlook) and the ability to adapt to new systems Flexibility is a pre-requisite for this role as the post holder will be required to travel between sites. Driving license and own vehicle If you're interested in this Sales Executive role, please apply with an up-to-date copy of your CV

Sales Advisor 5 Days Out of 7 (40 Hours Per Week) £26,437 Basic + Commission (OTE Increased After Probation) Wigan Full Time Permanent Position The Company We are recruiting for a Sales Advisor to join a well-established retail business based in Wigan. This is a customer-facing role within a fast-paced retail environment, offering the opportunity to earn strong commission through delivering an excellent customer experience and driving sales performance. You will be joining a supportive and driven sales team, with a strong focus on customer service, product knowledge, and achieving individual and team targets. The Role • Achieving and exceeding individual and store KPI’s through upselling and cross-selling • Delivering a high-quality customer experience from initial enquiry through to purchase • Greeting and engaging customers in store, identifying needs and recommending suitable products • Handling inbound enquiries via phone, email and live chat • Providing expert advice and guidance on product selection • Processing sales orders accurately and efficiently • Handling payments and operating POS systems • Managing customer queries and resolving complaints with support from management • Supporting with stock control, deliveries, and merchandising • Maintaining a clean, organised, and professional retail environment • Working collaboratively with the wider sales team to drive overall store performance The Candidate • Previous experience within a retail sales or customer-facing sales role • Experience working towards KPI’s and sales targets • Strong communication skills, both face-to-face and over the phone • Confident in upselling and cross-selling products • Ability to build rapport quickly and deliver excellent customer service • Experience within a specialised retail environment (desirable) Keywords Sales Advisor, Retail Sales Assistant, Customer Service Advisor, Retail Assistant, Showroom Sales, Inbound Sales, KPI Driven, Target Driven, Upselling, Customer Experience, Face to Face Sales, Order Processing, POS, Retail Jobs, Wigan Jobs Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website and follow us on LinkedIn. INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Customer Service Advisor Monday – Friday - 8am – 5pm £26,437 Wigan Permanent The Role You will be providing an outstanding, professional and first-class experience to all customers via telephone and email/live chat communications. On a daily basis you will assist customers by dealing with all queries, requests and complaints in accordance with company standard operating procedures, to a mutually satisfactory conclusion between the customer and the company. Ensure delivery of exceptional customer experience at all times and first-time resolution whenever possible Be a source of support for all customers and strive to deliver solutions to customer issues Answer calls and emails promptly and in a professional and courteous manner at all times. Follow the department escalation process for the escalation of calls and emails. Work to Key Performance Indicators set to ensure personal, team and department targets are met Complete paperwork relating to all communications promptly and accurately The Candidate Minimum 1 years’ experience in telephony or customer service experience Outstanding telephone manner. Well-developed written communication skills Excellent interpersonal skills Ability to remain calm under pressure Ability to work as part of a team and on own initiative. Attention to detail and accuracy. Excellent administration skills Knowledge of word and excel, email and general computer systems PROMAN acts as an employment agency for permanent staff and an employment business for temporary workers. We recruit for roles based in Engineering, Technical, Warehousing, Manufacturing, Office, Logistics and Industrial. View our latest jobs today on our website (url removed) and follow us on LinkedIn. Foodh Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Maintenance Controller, 4 on 4 off, 12 midday to 12 midnight, Bolton Based, £(phone number removed) Are you an experienced Maintenance Controller with a background in fleet, automotive, transport or refrigeration? This is a great opportunity to join a busy Fleet Management team in a home-based role where you will manage vehicle downtime, repair progression, supplier communication, cost control and customer reporting. As Maintenance Controller, you will be the central point of contact across internal teams, suppliers and customers, making sure vehicles off road are managed quickly, professionally and commercially. You will help keep VOR within agreed KPI tolerance, reduce unnecessary downtime, challenge repair costs where appropriate and identify opportunities for cost savings across the fleet. This Maintenance Controller role would suit someone who is confident working with data, suppliers and customers, and who can bring a calm, organised and proactive approach to a fast-moving fleet environment. What you'll be doing as Maintenance Controller: Managing vehicle downtime and VOR activity to help keep vehicles moving and within agreed KPI targets Acting as the central liaison between suppliers, customers and internal departments Monitoring third-party repair spend and ensuring the most cost-effective repair route is taken Managing supplier relationships to promote value for money and service efficiency Ensuring vehicle off road issues are escalated within the correct timeframes Taking ownership of daily, weekly and monthly VOR reporting Presenting VOR data and providing meaningful insight into performance, trends and root causes Using R2C to resolve repair delays, cost queries and live operational issues Identifying VOR trends and recommending practical solutions Reviewing repairs and costs to identify what may be covered under manufacturer warranty Analysing monthly cost savings and sharing insight with your line manager and the wider business Supporting accurate and timely administration in line with SLA and KPI requirements Monitoring processes and identifying areas for improvement Keeping up to date with manufacturer technical updates Managing weekly trackers and store queries Supporting other areas of the team where required What we're looking for: Fleet, automotive, transport or refrigeration industry experience Previous experience in a Maintenance Controller, Fleet Maintenance Coordinator, VOR Coordinator, Repairs Coordinator, Service Controller or vehicle downtime role Strong knowledge of R2C Good warranty knowledge would be highly beneficial Strong Excel skills and confidence working with data and reporting Good IT skills, including Microsoft Office Excellent written and verbal communication skills Strong customer service and relationship-building skills A methodical, organised and systematic approach The ability to prioritise, meet deadlines and work through issues efficiently Strong attention to detail A self-motivated approach, with the ability to work well from home This is a really good opportunity for a Maintenance Controller who enjoys problem solving, supplier management, cost control and using data to make better decisions. You'll play a key part in keeping the fleet moving, reducing downtime and supporting a high level of customer service across the business