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Gray Dawes Travel is a multi-award winning, global travel management company with offices in the United Kingdom, Australia, The Netherlands and the United States. Established in 1865, we’re constantly growing by using technology and our passion for what we do to keep evolving. With a laser focus on offering our clients a high touch, high tech, high content experience, at Gray Dawes we’re not just there to deliver the best corporate travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organisations – their out-of-house travel department. We achieve this because of the depths we go to in understanding our clients, their culture, their brand values and business objectives. And we always deliver… better! If this all sounds like something you want to be a part of then we'd like to hear from you. We offer a fantastic work environment, with all the benefits and perks you’d expect from a forward-thinking and people-focussed organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family. Our people are at the heart of our business and we’re recruiting for an experienced Business Travel Consultant to join our Leamington Spa based team. This role will ideally be based full time at our Edinburgh office but we would consider a hybrid working pattern (3 days in the office and 2 days at home) after successful completion of your probation and/or training period (depending on skills and experience). This is an exciting time to join us as we’re rapidly expanding our operations team. What You’ll Do Providing high levels of customer service, you’ll: • Handle enquiries and reservations ensuring that they are responded to professionally, arranging and confirming bookings and building traveller’s profiles to make sure that their needs are met., • Carry out research for our clients to make sure they get the best deal., • Process E tickets and travel documentation., • Offer advice and guidance on available options to our clients for each itinerary including advice on visas, passport requirements and vaccinations., • Handle refunds and cancellations. What we’re looking for • You’ll be a motivated, passionate individual who has previous experience of working in business travel., • Experience using Sabre GDS although Galileo experience would be considered., • You’ll have an excellent telephone manner, excellent verbal reasoning skills and great attention to detail., • Confident in dealing directly with our client on a face to face basis., • You’ll be happy to work between the hours of 8am and 6pm on a rota basis. What We Can Offer Our people are our heartbeats, driving everything that we do. We encourage our people to be their best selves, do the right thing, tell it like it is and be flexible. This opportunity will allow our new team members to be part of our journey as we expand in the global market. As we value our people, we offer a range of great benefits including; · Cash plan scheme (after probationary period has been completed) · Group Life Cover (after probationary period has been completed) · EAP Scheme · Pension Scheme · Volunteering days · Travel Discounts · Shopping discounts · Christmas Savings Scheme · Season Ticket Loans

About The Role HomeServe are now recruiting for directly employed Gas Repair Engineers to join our team! • Location - Coventry • Full Time - You will average 40 hours per week over the year working annualised hours (less in summer more in winter) but your pay will not change! T his includes some weekend, evening and bank holiday work • Salary - £46,250. Plus a £1500 guaranteed bonus in your first year HomeServe offers an industry leading reward package to attract the best in our field: • Seasonal hours (shorter hours in the summer with the same pay) • Additional paid overtime • Fantastic pension scheme including Income Protection Cover • 33 days days annual leave (including bank holidays) with the option to buy, sell or carry over up to an additional week • Up to £2500 Smart Tech and Home Improvements salary sacrifices to shop at Ikea and Currys, spreading the cost over 12 months • Free HomeServe Cover 8 policy • Employee assistance programme looking out for you and your family • Company van with fuel card • Use of company tools, uniform and PPE • Access to our private award-winning training facility and our excellent team of field-based coaches to support your ongoing learning and development • Learning and development opportunities • Monthly breakfast meetings with your team to share best practices and keep in touch as well as monthly reviews with your line manager About the role: At HomeServe we put the customers' experience at the forefront of everything we do. As a Gas Repair Engineer you will undertake the maintenance and repair work of gas appliances and central heating systems in our customers' homes. You will provide industry leading service and help us enhance our reputation, whilst driving customer growth. About You What you must have: • CCN1, CENWAT1, HTR1 & CKR1 (if successful, copies of your certificates must be provided) • Full UK Driving Licence with no more than 6 penalty points • Excellent customer service • Proactive, 'can do' attitude • Keen eye for detail and problem-solving skills At HomeServe you'll be part of an open, engaged culture where everyone has an equal voice and the opportunity to get involved, as well as make a real difference in our customers' lives. You'll work in a fun, friendly and inclusive environment where people understand the value of their contribution to our goals and are encouraged to recognise a job well done. Training & Support: To help you settle in to your career at HomeServe, you will undertake our extensive training programme. • Week 1 - You will attend our Head Office in Walsall Monday - Friday, where we will cover all things HomeServe, health and safety and provide you with your tools and equipment • Week 2 - You will be buddied up with an experienced HomeServe Gas Repair Engineer Where geographically appropriate we will pay for your accommodation and meal allowance for your induction. The next steps: If you believe you are who we are looking forward for then click apply now! If your experience matches what we need you will be sent an open book Gas Theory Paper, where you can use all resources available to complete it. If you are successful at this stage, we will be in touch to invite you to an in-person interview. It's our people that truly make what we do so special. As part of the HomeServe family your job will be to put our customers first and we will give you everything you need to make this happen. About Us Here at HomeServe we work hard to build an inclusive, supportive, engaging and collaborative culture that empowers all our people to do the right thing. HomeServe has got over 30 years' experience taking care of the nations' homes. From home emergency cover to one-off repairs, we're here 24/7. Whether it's plumbing, drainage, heating or electrics our home experts are ready to get the job done.c272c101-f45c-4783-b4a0-50ad222b87c0