75 Best home based customer service Jobs in Richmond (October 2026)

Are you ready to be a vital part of the Number Sixteen Hotel experience? We are thrilled to offer an exciting opportunity for a Night Porter to join our dynamic team. Firmdale Hotels is renowned for its distinctive character, exceptional service, and commitment to creating memorable guest experiences. Number Sixteen Hotel, nestled in the heart of South Kensington, embodies luxury, charm, and sophistication, offering an unforgettable stay in the heart of London. As a Night Porter, you will play a pivotal role in ensuring the smooth operation of our concierge desk during the evening hours. Responsibilities: • Managing the concierge desk in the absence of the wider team, providing unparalleled service to our guests., • Handling incoming calls promptly and professionally, addressing guest inquiries and requests with efficiency and care., • Assisting guests with luggage, ensuring their arrival and departure experiences are seamless and memorable., • Responding promptly to guest requests and ensuring their needs are met with attention to detail and dedication., • Supporting check-ins and check-outs, ensuring accuracy and efficiency in all transactions. What you Need: • Exceptional attention to detail to ensure every guest interaction is flawless., • A genuine passion for delivering outstanding customer service, going above and beyond to exceed guest expectations., • Strong organisational and communication skills to effectively coordinate tasks and interact with guests and colleagues., • Comfortable working independently during night shifts while also thriving in a collaborative team environment. What We Offer: * Enjoy a balanced work-life schedule with 4 days on and 4 days off rotation. • Health cash plan (including contributions towards dental, optical, alternative and complementary therapies), • Complimentary meals on shift, • Flexible scheduling without split shifts, • Paid overtime for working Bank Holidays, • Enhanced holiday allowance based on length of service, • Ongoing training, professional development, and fully funded English lessons, • Refer a friend bonus and earn over £500, • Access to Stream, our financial wellbeing app - access your earnings before pay day, automate your savings and be supported with financial coaching, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Discounted cinema tickets, gym membership, travel, retailers and restaurants, • Dry cleaning service for uniform and discounted personal items, • Regular social events, team activities, and fitness sessions, • One paid volunteering day, every year, • Annual long service awards with rewards at key milestones, • Season ticket loan for convenient commuting, • Cycle to work scheme, • And much more!... About Us Situated in the heart of South Kensington, Number Sixteen is part of our Townhouse Collection, a carefully curated group of hotels in some of London's most coveted residential neighbourhoods. Behind its elegant white stucco façade, you'll find 41 individually designed bedrooms, a beautiful light-filled Orangery and a leafy courtyard garden, all just a short stroll from Kensington Gardens and the Victoria & Albert Museum. This is a hotel that offers something genuinely rare: a sense of calm and intimacy in the middle of one of the world's great cities. We look for people who share that attention to detail and who find real fulfilment in making guests feel truly at home. You'll be joining an award-winning team: • Sunday Times Best Places to Work 2024, 2025 & 2026, • One Michelin Key, 2024, 2025, • One AA Rosette for Culinary Excellence, The Orangery, 2026, • Best Afternoon Tea, Country & Townhouse, 2024, • Best Boutique Hotels in London, The Times, 2024, • Best Garden Hotel, Brighter Kensington and Chelsea Awards, 2025, • Best Garden Hotel, The London Garden Society, 2023 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Firmdale Hotels was founded in London, in 1985 by husband and wife team, Tim and Kit Kemp. Today, Firmdale has grown to include hotels and private residences across London and New York as well restaurants, bars, spas, an online shop, interior design studio and Laundry facility. Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage

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Pure Cleaning

Ealing Broadway, Ealing

Job Overview We are seeking a dedicated House Cleaner to join our team. The successful candidate will be responsible for maintaining high standards of cleanliness and hygiene in private homes. This role offers an excellent opportunity for individuals who take pride in their work with attention to detail and enjoy creating a welcoming environment for clients. The position involves working independently or as part of a team to deliver exceptional cleaning services, ensuring customer satisfaction at all times. Responsibilities • Clean and organise various areas within homes, including kitchens, bathrooms, living spaces, and bedrooms, • Use cleaning products and equipment efficiently and safely to achieve optimal results, • Ensure all surfaces, floors, windows, and fixtures are thoroughly cleaned and maintained, • Manage time effectively to complete assigned tasks within scheduled periods, • Report any maintenance issues or damages observed during cleaning to the supervisor, • Follow health and safety guidelines to maintain a safe working environment, • Communicate professionally with clients to understand their specific cleaning needs and preferences Qualifications • MUST HAVE EXPERIENCE CLEANING HOUSES, • Have an eye for detail, • Cleaning product knowledge, • Excellent communication skills in English, with the ability to understand instructions clearly, • Strong customer service skills with a friendly and professional demeanour, • Good organisational skills and attention to detail to ensure high-quality work standards, • Ability to work independently with minimal supervision while maintaining efficiency and reliability This role offers an engaging work environment where attention to detail and customer satisfaction are highly valued. We welcome applicants who are motivated, dependable, and eager to contribute positively to our team.

Kensington Palace Gardens, Kensington and Chelsea

Professional dog handling experience required - please read before applying. This role is not suitable for applicants with no dog-handling experience or whose experience is limited to their own/family/friends’ dogs. Dog walking is a unique responsibility that requires confidence, practical handling skills, and the ability to safely manage unfamiliar dogs in different environments. As you will be responsible for clients’ pets without their owners present, previous professional experience working with other people’s dogs is essential. London Pet Club is looking for an experienced, reliable and professional Dog Walker and Pet Sitter to join our growing team. We are seeking someone looking for a long-term opportunity who can commit to working with us for a minimum of 6 months (or longer). This role is ideal for someone who enjoys working outdoors, has excellent dog handling skills, thrives working independently, and takes pride in providing exceptional care and customer service. ABOUT THE ROLE You will be responsible for providing professional dog walking and pet sitting services for our clients across London. Dog walks involve collecting dogs on foot. Some dogs are exercised on lead, while others are walked off lead. Pet sitting assignments may include daytime visits, overnight stays and weekend bookings in clients' homes. As our services are based around our clients' schedules, applicants must be available Monday-Friday between 7am-2pm. Occasional evening, weekend and overnight pet sitting assignments may also be available. You must own or have access to a bike (personal or rental such as Forest), and be a confident cyclist, as you will be expected to cycle between each booking within the area. You must also have an iPhone, as it’s more compatible with our pet-care app. AREAS WE COVER Your main working area: Paddington, Notting Hill, Chiswick, Holland Park You may also occasionally work in: Camden, Regent's Park, Islington, Hampstead, Tufnell Park, Finsbury Park, Walthamstow. HOURS Up to 12 hours a week PAY Dog walking: £13 per hour/completed walk (not per dog) Paid monthly upon receipt of a valid invoice Pet sitting: 1-3 hours: £13 per hour 4+ hours or overnight sitting: £40 per day/night ESSENTIAL REQUIREMENTS Applicants must: -Be aged 21 or over -Have professional dog handling experience -Be confident walking dogs both on and off lead -Have experience working with dogs of different breeds, sizes and temperaments -Be physically fit and capable of walking for up to 2 hours -Be self-employed (or willing to register as self-employed) -Be able to commit to a minimum of 6 months -Be available Monday-Friday between 7am and 2pm -Be available for occasional evenings, weekends and overnight pet sitting -Be a non-smoker -Be an iPhone user with sufficient mobile data -Have excellent communication, customer service and problem-solving skills -Enjoy working outdoors in all weather conditions -Not be a student LEGAL AND COMPLIANCE REQUIREMENTS The following must be obtained during the trial period (at the applicant's expense): -Proof of identity and right to work in the UK -DBS check -Public Liability insurance TRIAL ASSESSMENT Successful applicants will complete a 1-month trial period. During the trial you will be assessed on your ability to: -Independently walk up to 3 dogs together, both on and off lead -Safely handle dogs of different breeds, sizes and temperaments -Walk for up to 3 hours at a time -Manage dog behaviour and interactions confidently -Clean and dry dogs after walks where required -Feed and care for pets -Use GPS tracking and mobile applications to provide live client updates -Deliver a consistently high standard of customer service and professionalism PROFESSIONAL EXPERIENCE Please note that experience gained solely from caring for your own pets, or pets belonging to family or friends, will not be considered as professional experience. Applicants should be able to provide references from previous employers or established pet care businesses. APPLY Please submit your application together with a message explaining your relevant experience and why you would be a great fit for the role.

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Imperial Team Ltd/Imperial Bamboo

White City, Hammersmith and Fulham

.Join the Most Luxurious Bedding Brand in the UK – Become a Luxury Brand Ambassador at Imperial Bamboo! Are you ready to work for one of the most talked-about and admired luxury brands in the UK? Do you have a magnetic personality, love to engage with people, and thrive in a fast-paced retail environment? This is not just a job – it’s a chance to represent a brand that redefines sleep luxury! At Imperial Bamboo, we specialise in exquisitely crafted bamboo mattresses, pillows, and bed linen – bringing comfort, style, and sustainability into the homes of thousands across the UK. As demand grows, so does our team – and we’re looking for vibrant, passionate, and confident individuals to join our retail family. Why This Role is Unmissable: We’re not just hiring a Retail Sales Consultant – we’re looking for our next Luxury Brand Ambassador, someone who embodies elegance, passion, and excellence. This is your opportunity to shine on one of the UK’s most prestigious retail stages: Westfield Stratford, London. What You'll Do – and Love Doing: Represent the Imperial Bamboo brand with confidence, style, and expertise Provide VIP-level customer service to every guest – make their experience unforgettable Become a product expert – passionately explaining the benefits of our luxurious bamboo bedding Meet and exceed sales goals – we reward success generously Maintain a stunning, on-brand display that showcases the beauty of our collection Manage your till, stock, and daily sales like a pro Support team success with collaboration, ideas, and positive energy What We’re Looking For: A naturally engaging personality and strong people skills A proven background in retail or sales (luxury retail is a bonus) Passion for bedding, home design, wellness, or luxury lifestyle products Organised, proactive, and focused on delivering a 5-star experience Excellent presentation, communication, and attention to detail What You’ll Get: A competitive salary + performance-based bonuses This role is self employed job working times 5 days per week ,the salary is build up from daily payment + high commision Training and support to help you succeed and grow An inspiring work environment with a luxury brand that’s going places The chance to be part of a brand people love and trust Location: Westfield White City, London( in front of White house company store) Schedule: Full-time, 5 days per week If you’re driven, stylish, and ready to turn every interaction into a luxury experience, then this is the opportunity you've been waiting for. Apply now – join Imperial Bamboo and help shape the future of luxury bedding in the UK. Due to the high number of applications expected, we will only contact shortlisted candidates. Thank you for your understanding. MINIMUM 40 HOURS REQUIRED FOR THE JOB ROLE

We are Everypawdy, a small boutique dog walking and training company offering services in Notting Hill, Kensington, Chelsea and Fulham. We are looking for enthusiastic, active people for this beautiful but physically demanding job. We are looking for people who want to be part of our little family, hang out with many dogs, learn more about them, or improve their dog skills. (We offer support for those interested in pursuing a dog training career). This is an awesome job, but unfortunately, it is not a summer job. As you can imagine, building the trust of clients and dogs takes time. Hence, we require committed people who understand that the dogs need to go out regardless of the weather or the situation. Not taking the job seriously can affect the dogs' lives. HOLIDAYS PER YEAR • 20 - day holidays, • Paid bank holidays REQUIREMENTS • Monday to Friday 9-2 pm, • Must be a dog lover, • Professionalism (the dogs need to go out)., • Punctuality, • Good Communication Skills for our Friendly Proactive Customer Service, • Good level of English, • 12 months commitment (minimum), • Work Permit Dog Walker Role SummaryThank you for your interest in joining the Everypawdy team! Below is a summary of what to expect from the role and how we operate. The Daily Routine & HoursWe operate a structured schedule to ensure all our dogs get the exercise and socialization they need. • Shift Times: Your day is split into two main blocks:, • Group 1: 09:00 – 11:00, • Group 2: 11:30 – 14:00, • The Workflow: You will collect your group on foot, walk to the park, manage off-leash playtime, and drop them home., • Communication: After each walk, you’ll send a photo to the client's WhatsApp group and confirm the collection time for the next day., • We have two positions: Monday to Thursday (specify which one you are applying for please) Group Logistics • Group Size: A maximum of 4 dogs per group to ensure high safety standards., • Zones: All dogs live within a maximum 20-minute walk from the park. We rotate walking zones monthly to keep the routes fresh and ensure all dogs know all walkers. Physical Requirements & Gear • Activity Level: This is a highly active role. You should expect to walk between 15,000 and 25,000 steps daily in all weather conditions., • Uniform: We provide Everypawdy branded jackets, jumpers, t-shirts, and gear. You will need to provide your own comfortable, waterproof walking shoes or boots. Paid Training & DevelopmentWe are committed to making you an expert in dog handling: • Onboarding: A 2–4 week paid training period involving shadowing and 1-on-1 dog handling lessons., • First Aid: Once you have completed your 3rd week of training, we pay for your 5-hour Pet First Aid certification., • Growth: We offer an optional yearly short course in dog training for those looking to further their career in animal behavior. Communication & TrustAt Everypawdy, transparency is key. All communication with owners is conducted through dedicated WhatsApp groups. This ensures everyone is on the same page and helps us build long-term trust with our clients. We offer services in Fulham, Chelsea, Kensington, Notting Hill. If the hours, physical requirements, and training structure sound like a good fit for you, please give us a shout! We would love to hear from you. Many thanks!La Familia Everypawdy

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Westbury Logistics LTD

Westbury Logistics Ltd is seeking reliable, experienced and professional HGV Class 1 (C+E) Drivers for day, night and weekend shifts. The role involves general haulage, trunking, traction and trailer work, with regular and ad-hoc opportunities available. Key responsibilities • Safely operate HGV Class 1 articulated vehicles., • Complete trunking, general haulage and trailer movements., • Carry out daily vehicle walkaround checks and report any defects., • Comply with drivers’ hours, tachograph and Working Time Regulations., • Complete delivery paperwork and proof of delivery documentation., • Maintain professional standards when dealing with customers and transport teams., • Ensure vehicles and loads are operated safely and legally. Requirements • Valid UK Category C+E driving licence., • Valid Driver CPC qualification and Digital Tachograph Card., • Legal right to work in the UK, subject to satisfactory checks., • Good knowledge of UK road transport legislation, drivers’ hours and tachograph regulations., • Ability to understand and communicate in English for safety instructions, documentation and operational requirements., • Reliable, punctual and professional approach., • Flexibility to work day, night and weekend shifts when required., • Satisfactory driving licence checks, including endorsements and penalty points., • Previous HGV Class 1 experience is preferred. Pre-employment checks Successful applicants will be required to provide proof of identity and right to work, driving licence details for DVLA verification, Driver CPC and Digital Tachograph Card details, and relevant employment history and references where requested. Applicants must also complete company induction and safety documentation and meet applicable insurance requirements. What is offered • Competitive rates of pay., • Flexible day, night and weekend shifts., • Regular and ad-hoc work opportunities., • Modern, well-maintained vehicles., • Supportive working environment., • Potential for ongoing work as the business expands. Applicants should be able to travel reliably to the designated vehicle collection location. Please include your HGV Class 1 experience, current location, availability and any relevant licence endorsements or penalty points when applying. Applications are welcomed from all suitably qualified candidates.

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Everypawdy

Dog Walker / Mon-Thurs

We are Everypawdy, a small boutique dog walking and training company offering services in Notting Hill, Kensington, Chelsea and Fulham. We are looking for enthusiastic, active people for this beautiful but physically demanding job. We are looking for people who want to be part of our little family, hang out with many dogs, learn more about them, or improve their dog skills. (We offer support for those interested in pursuing a dog training career). This is an awesome job, but unfortunately, it is not a summer job. As you can imagine, building the trust of clients and dogs takes time. Hence, we require committed people who understand that the dogs need to go out regardless of the weather or the situation. Not taking the job seriously can affect the dogs' lives. HOLIDAYS PER YEAR • 16-day holidays, • Paid bank holidays REQUIREMENTS • Monday to Thursday 9-2 pm, • Must be a dog lover, • Professionalism (the dogs need to go out)., • Punctuality, • Good Communication Skills for our Friendly Proactive Customer Service, • Good level of English, • 12 months commitment (minimum), • Work Permit Dog Walker Role SummaryThank you for your interest in joining the Everypawdy team! Below is a summary of what to expect from the role and how we operate. The Daily Routine & HoursWe operate a structured schedule to ensure all our dogs get the exercise and socialization they need. • Shift Times: Your day is split into two main blocks:, • Group 1: 09:00 – 11:00, • Group 2: 11:30 – 14:00, • The Workflow: You will collect your group on foot, walk to the park, manage off-leash playtime, and drop them home., • Communication: After each walk, you’ll send a photo to the client's WhatsApp group and confirm the collection time for the next day., • We have two positions: Monday to Thursday (specify which one you are applying for please) Group Logistics • Group Size: A maximum of 4 dogs per group to ensure high safety standards., • Zones: All dogs live within a maximum 20-minute walk from the park. We rotate walking zones monthly to keep the routes fresh and ensure all dogs know all walkers. Physical Requirements & Gear • Activity Level: This is a highly active role. You should expect to walk between 15,000 and 25,000 steps daily in all weather conditions., • Uniform: We provide Everypawdy branded jackets, jumpers, t-shirts, and gear. You will need to provide your own comfortable, waterproof walking shoes or boots. Paid Training & DevelopmentWe are committed to making you an expert in dog handling: • Onboarding: A 2–4 week paid training period involving shadowing and 1-on-1 dog handling lessons., • First Aid: Once you have completed your 3rd week of training, we pay for your 5-hour Pet First Aid certification., • Growth: We offer an optional yearly short course in dog training for those looking to further their career in animal behavior. Communication & TrustAt Everypawdy, transparency is key. All communication with owners is conducted through dedicated WhatsApp groups. This ensures everyone is on the same page and helps us build long-term trust with our clients. We offer services in Fulham, Chelsea, Kensington, Notting Hill. If the hours, physical requirements, and training structure sound like a good fit for you, please give us a shout! We would love to hear from you. Many thanks!La Familia Everypawdy

Primer Home Barber is an online booking platform connecting customers in Surrey with professional mobile barbers who provide haircuts in the customer’s home. How it works: • You create a professional profile with your photo, experience, services and examples of your work., • Customers can find your profile, view your portfolio and book an available time through our website., • All bookings and card payments are processed securely through the Primer Home Barber platform., • You receive the confirmed appointment details and travel to the customer’s address using your own transport or public transport., • You provide the selected service using your own professional barbering tools and equipment., • You keep 75% of the service payment, and the platform retains a 25% service fee., • Earnings are based on completed bookings. This is a self-employed opportunity and not a salaried position. What we are looking for: • Experienced and professional barbers, • Your own barbering tools and equipment, • Ability to travel to customers within Surrey, • Reliable, punctual and respectful service, • A smartphone and email address to manage bookings, • Clear photos or videos of your previous work, • Proof of identity and the right to work in the UK, • Public liability insurance is preferred All customer bookings and payments must remain on the platform. Barbers must not request cash payments or move customers outside Primer Home Barber. To apply, please provide your full name, postcode, telephone number, email address, availability, experience and portfolio photos or videos. Join Primer Home Barber and grow your client base while choosing the times you are available to work.

CCTV, Intercoms and Access control engineer for large residential sites in London in the Chelsea, Nine Elms, Battersea, Fulham, Wandsworth areas. Maintenance & Service, with small installation works. Applicant Needs: • * Good experience in this industry minimum 6 years – ideally more., • * Needs to be very good with CCTV systems and the protocols of CCTV., • * English speaking, • * London based., • * ECS or CSCS card, • * CRB checked, • * Driver – clean license., • * No criminal convictions We offer: • * Working hours 7am – 3pm, • * Monday – Friday., • * On call (only rarely)., • * Overtime when necessary (rare), • * Pay Negotiable dependent on experience., • * Use of pool vans for own use – home to home., • * Company pension. We will require 3 industry relevant references. Note: We are a very well known small company in our field – we have an outstanding reputation and are relied on for honesty, reliability and very good workmanship. We are looking for a team member who will be able to compliment and add to this.

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