Home based customer service jobs in HuytonCreate job alerts

Clinisupplies is a UK-based manufacturer and supplier of medical appliances, specialising in bladder and bowel products for the management of acute and chronic conditions. We also offer a range of bandages and garments for wound care and chronic skin conditions. With over 800 employees across the UK, China and India, we supply the NHS and deliver products directly to patients’ homes through Nightingale Home Delivery, our dispensing appliance contractor. At Clinisupplies, we are committed to making a difference in healthcare by understanding our customers’ needs and delivering value. We recognise the NHS must balance quality care with cost efficiency, which is why our products are designed to meet both priorities. We put people living with bladder and bowel conditions at the heart of everything we do—from specialist nursing support and customer service to discreet, sustainable home delivery. We believe no one should miss out on life because of a health condition. Role Summary We have an opportunity for a Territory Manager to join our sales team. You will support the implementation of projects that drive the sale of Aquaflush, meeting the needs of healthcare professionals and their patients within a competitive primary and secondary care market. This is a regionally field-based role and will require working away from home as needed, with overnight stays expected. Key Responsibilities The following outlines the key responsibilities of the role and is not intended to be exhaustive. Reporting directly to the National Sales Manager, you will be responsible for: • Delivering and exceeding agreed sales targets for Aquaflush, • Working closely with the Clinical team and Commercial Manager to establish product usage across the region through key commercial activities, • Representing the company at regional consumer events to build relationships with key healthcare professionals in bowel and continence care, • Supporting partnering Trusts with the provision, promotion and implementation of patient access pathways through Care+/Nightingale+ programmes within the Nightingale Delivery service, • Maintaining excellent standards of territory management, journey planning and business preparation, • Learning and applying the selling process, • Developing a strong understanding of primary and secondary care within the NHS and its evolving landscape, • Gaining a thorough understanding of the formulary process and influencing positive positioning of Clinisupplies products, • Operating effectively across all levels of the NHS and within a sales team environment, • Understanding how a Dispensing Appliance Contractor operates, • Providing effective weekly updates via company IT systems, including CRM, calendars and monthly reports, • Supporting colleagues as required, including training, formulary submissions and discharge policy rollouts, • Supporting partnering establishments with formulary implementation and product guidance, • Delivering effective Aquaflush training to healthcare professionals, • Working closely with regional colleagues to deliver key projects at both regional and national level, • Building strong customer relationships and promoting products and services to NHS and private healthcare customers Experience Required • Excellent communication and presentation skills, • Experience in a sales role, • Dynamic, driven and target-focused, • Confident, articulate and a strong relationship builder, • Highly self-motivated, tenacious and able to deliver results in a competitive environment, • Well organised with the ability to plan weekly and monthly activities, • Able to work independently and as part of a team, • Strong mindset with the ability to influence others Desirable (but not essential) • Knowledge of the anal irrigation/continence market and competitors, • Experience in medical device sales with a successful track record, • Commercial and business acumen Clinisupplies is dedicated to the continuous development of its employees and offers excellent career prospects, along with competitive terms and conditions. Clinisupplies Limited is an equal opportunities employer and welcomes applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Sales and Service Administrator / Permanent / Liverpool / Full Time / Hybrid / Immediate start Your new company My client, a leading financial services organisation based in the heart of Liverpool's business quarter, is seeking a team of 4 sales and service administrators to join their business on a permanent basis. Based out of contemporary offices and offering superb transport links in and out of the city, this is an opportunity not to be missed. Your new role The positions are offered full-time Monday to Friday with working hours, Monday to Thursday 09.00am until 17.30pm and 09.00am until 17.00pm on Fridays. A hybrid model is also in place, working from home both Mondays and Fridays. The main purpose of this position is to support the smooth operation of the organisation's financial sales process, providing strong customer service to in-house accounts and the sales force, enhancing sales leads and ultimately increasing business volume. Some of your duties will include, but not limited to Support new sales opportunities, whilst maintaining excellent customer service and achieving sales target expectations Handling customer settlement figures Manage key in-house accounts, promoting the organisation's USP and providing a support service throughout the lifecycle of the application process. Assist and support all floor managers Enhance the operations process and ensure a strong working relationship between all internal elements Handle all direct customer enquiries Act as the first point of contact for enquiries from all internal staff Provide day-to-day support for key accounts transitioned from the Field Sales team into Business Support, ensuring continuity and efficient handling of account requirements. Dealing with commission quotations (campaigns/ promotions/ subsidised/ enhanced commissions). What you'll need to succeed Proven working history within a professional office environment Exceptional communication skills both written and verbal Strong attention to detail Have a strong sense of urgency and ability to work to deadlines Passion for going that extra mile Very organised An exceptional team player What you'll get in return Competitive salary at between £27,000 and £30,000 per annum Great city centre location Hybrid model Full time Monday to Friday 25 days holiday plus bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4790302

Liverpool Innovation Park- Flexible hybrid working minimum 3 days office based (Available for experienced Energy Debt Specialists only after training on the telephone platform is completed.) Term: Fixed Term until 31st March 2028 Hours: 35 hours per week About the Role Responsibilities: * Provide advice and a limited casework service covering the full range of debt and money management advice, including breathing space, debt relief orders, bankruptcy, and debt management plans. * Maintaining standards of service delivery and ensuring that advice and casework conforms to the Citizens Advice membership requirements, the Advice Quality Standard, and the minimum individual file review score of the Money and Pensions Service Advice Quality Framework. * Complying with systems for monitoring and reporting purposes. * Working collaboratively with colleagues to ensure that the service area meets key performance indicators and targets. * Analyse and interpret complex information, communicating this effectively in writing with particular emphasis on negotiation and representation. Research and Campaigns * Keeping up to date and participating in current research trends and campaign issues by providing information on a client’s circumstances, Essential Criteria * An understanding of and commitment to the aims, principles and policies of the Citizens Advice service including a strong commitment to equality and diversity. * An understanding of the problems and issues associated with unmanageable debt, particularly energy debt, and their implications for clients and advice service provision. * Recent experience of providing advice to the Advice Quality Standard and/or the willingness and ability to complete full debt advice training. * A good understanding of the skills and techniques used in interviewing through telephone and digital advice channels. * The ability to understand the needs of others and to empower clients to take action for themselves. * The ability to monitor and maintain own standards, prioritise work and meet deadlines and targets. * The ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively. * The ability to work as part of a team and to respond positively to change. Here are some examples of how we help our clients: In Person Enquiry. Mr Jones attended our drop-in service regarding multiple debts which had accumulated when, due to severe and sudden illness, he was forced to finish work. Mr Jones was unable to communicate by telephone due to his illness so needed in person support. He was anxious as his creditors had been contacting him asking him for payments and some were threatening court action. The Caseworker helped Mr Jones obtain details of all his debts. They arranged a formal Breathing Space to stop further action from his creditors for 60 days. The Caseworker helped Mr Jones complete a budget, checked his benefit income was correct, and helped him claim charitable support to maximise his income. They also looked at practical ways of helping him reduce his bills and expenditure. Unfortunately, Mr Jones still had very limited income to make affordable payment arrangements to his creditors. The Caseworker then advised him of all the options and solutions available. Mr Jones chose a Debt Relief Order insolvency solution, which the Caseworker completed, to give him a fresh start by effectively clearing his debts. Telephone Enquiry. Miss Smith contacted our advice line for help with her energy arrears. She struggled with a language barrier due to a limited level of English and was vulnerable due to a mental health condition. With a combination of several telephone calls, together with interpreting services, the Caseworker was able to successfully help her. The Caseworker contacted the fuel provider concerned and advised of her vulnerabilities. They requested that Miss Smith’s details were placed on the Priority Services Register. Even though it was Wintertime, Miss Smith had not been topping up her prepayment meter as she could not afford to do so, so arrears via unpaid standing charges, were also accruing. The meter was also in an awkward position, so she found it difficult to access to top up. The Caseworker assisted her in contacting the fuel provider to install a new smart meter which she could access easier. Miss Smith was then able to use an app to top up her meter which she found more convenient. The Caseworker assisted Miss Smith in completing a budget, benefit claims, charitable support and fuel vouchers. The Caseworker looked at ways of reducing her expenditure and easy energy efficiency measures Miss Smith could undertake herself in her home. As a result of these actions, Miss Smith then had some disposable income and was able to start to top up her prepayment meter regularly and keep warm. The Caseworker also assisted her with the completion of a successful trust fund application to her fuel provider, to repay the arrears in full. Requirements Person Specification: * To be appointed as an Energy Debt Specialist, you will need to have knowledge and experience of complex debt casework, covering priority and non-priority debt advice, options, and insolvency solutions. You will also need to have the Institute of Money Advisers Certificate in Money Advice Practice or MaPS Caseworker accreditation equivalent. NEA Level 3 City and Guilds Level Energy Awareness would be desirable too. * OR for a trainee - at least 6 months’ experience of delivering excellent customer service in a regulated environment such as banking, insurance, or a contact centre. 2. Experience of achieving performance and quality targets/KPIs., 3. Ability and willingness to undertake training and development to comply with Money and Pensions Service and Citizens Advice quality standards., 4. Effective oral and written communication skills., 5. Numerate to the level required by the tasks., 6. IT literate with the ability to use software packages including Microsoft Office products in the provision of advice and preparation of formal written materials., 7. Ability and willingness to work as part of a team. How to Apply For more information and to apply, please click on the redirect button. About us Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023. CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust. We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.

SUPPORT ENGINEER (MECHANICAL) UK / REMOTE / HOME BASED BASE SALARY £25-31,500 DOE With locations based close to both London and Edinburgh, Grw Talent’s client has over 20 years of experience designing and delivering highly complex automated storage equipment and managing full turnkey projects from design through to installation, commissioning and through-life support; for clients in a variety of industries. The business is expanding into new geographies, new customers and developing new technologies. They now need to make the key hire of a Support Engineer to join an existing team. The Technical Support team typically work from home / remote. We will look at candidates based remotely across the UK as long as able to travel when needed. Our client provides 24/7 remote technical support to their customers. The Customer Support Technical Support Team works across mainly day and back shifts, some night shifts and weekend cover. Weekly contracted hours are 37.5. Reporting to the Head of Technical Support, the Support Engineer will take responsibility for triaging a range of machine hardware and software faults, working to resolve them remotely and at times onsite, as well as support customer training and supporting in-field proactive and reactive maintenance. Key responsibilities include: • Converse with the clients and establish their issues while acting to maintain the reputation of our company in a courteous and efficient manner., • Working to resolve both mechanical and software machine issues via a remote connection., • Utilising your skills to triage multiple jobs as they come in ensuring that the most pressing are dealt with first., • Reporting persistent issues or breakdowns through the appropriate channels, ensuring a thorough and accurate description of the issue is given., • Working from home – you must be able to focus while on shift to provide our clients with fast and efficient service., • Travel to various sites around the country and across the world to carry out work on the various machines they support., • Servicing of the machines to ensure smooth operation and the decreased likelihood of breakdowns., • Attending breakdowns to provide safe and thorough repairs to machines, getting them back online as soon as possible., • Training of clients so that they can operate their machinery safely and avoid any mistakes being made that could lead to breakdowns. The ideal candidate is educated to HNC level or time served in an engineering discipline – mechanical engineering preferred. Given that solid training is provided we are open to entry level candidates who want to build a career in field / customer service engineering. Candidates will need to show good capability in working through and resolving technical problems; both hardware and software. You will need to be highly PC / tech literate (especially in Microsoft Windows). We would love to hear from candidates with previous field service or remote engineering product support experience. A customer facing and polished personality is required, and this role will suit candidates who enjoy hands-on problem solving and practical projects in their spare time, such as building, repairing, or experimenting with equipment or technology. Additional requirements: a stable and reliable internet connection; ability to travel within and outside of the UK; driving license preferred. The pace and variety contained in this role make it super interesting and you will learn lots, inside an excellent team. Working largely remote with some occasional travel is a major plus. Your base salary of £25-31.5k DOE is backed up with a competitive benefits package including a company bonus scheme, and paid expenses when travelling. To apply for this role please send your resume and reach out to Katie Hydes from Grw Talent or apply via LinkedIn.

FuzeHR is now hiring a Service Technician/Service Engineer based in the UK! This is an exciting opportunity to join a highly successful business in the mining/mineral processing equipment space. The successful Service Engineer will provide post sales service, commissioning, and client support for company supplied equipment in domestic and international locations. No need to report into an office or shop daily, this is a fully remote opportunity involving work on customer sites & from home. Apply today! What are the Perks? • Competitive compensation (dependent on experience and qualifications)!, • M-F, day shift schedule with minimal requirement to work evening or weekends, • Work from home while not servicing customer equipment! What are the Responsibilities? • Post-sales support, including client follow-up and training, • Identify issues in the field and resolve them; look for areas of improvement; bring forward ideas or solutions, • Write service reports and commissioning checklists upon trip completion, • Create procedures, instructions, reports, training information which may include manuals, PowerPoint, and videos, • Act as a content expert for Technical Writing department; support their development of manuals, procedures and documentation, • Follow-up on action items identified during commissioning or service trips, • Assist with Falcon SB bowl refurbishment program; generate reports for the Parts Team, help coordinate and support work processes, • Assist with larger projects including assembly, teardown and coordination; lead and direct a third party vendor to fabricate and assemble company equipment, • Assist with shop assembly when resources require it; this may be in Perth, Langley, Montreal, or at an international vendor, • Assist QA department with quality inspections, • Handle warranty claims; disposition and needed actions to see process to completion using new procedures, • Test company equipment after assembly; follow FAT (factory acceptance test) steps; bring forward any concerns and ensure corrections, • Assist with spare parts orders (packing, picking, communication with Langley, etc.); aid with annual inventory count; aid other company departments (Quality, Procurement, etc.) if local support is required What are the Requirements? • Good mechanical knowledge or mechanical aptitude; follows company and client safety protocols; best practices; follows procedures; ability to follow directions; continued growth and development, • Experience with equipment commissioning and service, • Experience with analysing and troubleshooting machinery both mechanically and electrically (Low Voltage), • Able to read, follow, and understand mechanical (assembly) and electrical drawings, • Clear communication with clients and peers on equipment installation, operation, maintenance, and repair, • Understand how to see a job through and adjust your schedule to suit the task at hand, • Demonstrates personal leadership; looks to develop and stays up to date with required training including but not limited to White Card, Senior first aid, HSR, electrical safety, mineral processing, automation, • Use and understand various Automation software; be able to clearly understand directions if being instructed on a program change, • Proficient in MS Word, Excel, PowerPoint and Adobe Acrobat or other PDF editors, • Able and willing to travel domestically and internationally on short notice and up to 50% of the time. Destinations may be underdeveloped, • Hold a valid Australian passport and maintain good standing, • When working onsite, able to match client hours which may require working 10-12 hour shifts, • Flexible with work/personal life balance to communicate with Langley head office at inconvenient times due to the time difference Bonus Points • Millwright (apprentice program), • Electrician (apprentice program), • Mineral Processing or mine experience, • Multiple languages Personal Attributes • Self-starter, proactive and motivated, • Ability to deliver under pressure or in uncomfortable conditions, • Dependable, trustworthy, accountable; owns mistakes and learns from them, • Works well both independently and with others in a team, • Able to accept and grow from constructive criticism, • Well organized and able to prioritize activities, • Confident in making decisions, some of which may not be well received; diplomatic approach to ensure work gets done, • Ability to recognize when to ask for help, • Flexible to work in a small/medium-sized business

DEPARTMENT OVERVIEW The Recruitment Department plays a vital role in attracting, selecting, and retaining top talent to drive organisational success. Our primary focus is ensuring that the workforce possesses the right skills, experience, and capabilities to meet both immediate and future business needs. Through strategic workforce planning and data-driven decision-making, we identify skill gaps and develop resourcing strategies that align with organisational goals. We utilise a variety of recruitment methods, including internal promotions, external hiring, and talent pipelines, to secure the best candidates for each role. Beyond filling vacancies, we contribute to long-term workforce development by enhancing employer branding, fostering diversity and inclusion, and optimising recruitment processes for efficiency and effectiveness. Our commitment to talent acquisition supports the organisation’s growth, innovation, and sustained performance JOB OBJECTIVE The Recruiter plays a key role in supporting the end‑to‑end engagement of sub‑contractor workers, ensuring a structured, compliant, and efficient recruitment and onboarding process. The role involves coordinating resourcing activity across multiple workstreams, liaising with hiring managers, sub‑contractors, agencies, and internal stakeholders to support timely and effective engagement. The Recruiter will manage candidate communications, documentation, and system updates to ensure all engagements are accurately recorded and compliant. Key objectives include scheduling interviews, supporting sourcing activity, maintaining recruitment and compliance records, and assisting with screening processes appropriate to sub‑contractor engagement. The role also contributes to process improvement, supply chain management, and employer brand positioning within the contractor market. Through strong administrative and operational support, this role enables the business to secure capable and compliant resource solutions aligned to project and operational requirements. TERMS AND CONDITIONS Working Conditions Details Department Recruitment Reports to Recruitment Manager Hours of Work 9am-5pm Rate of Pay £26,000-£30,000 p/a Work Location Knowsley/Speke Travel Requirements Ad hoc depending on business needs Holiday Entitlements 33 days including Bank Holidays Benefits Standard Benefits Package KEY RESPONSIBILITIES • Proactively source, attract, and engage sub‑contractors and contingent labour through approved channels including job boards, agency partners, social platforms, networking, and referrals., • Build and maintain talent pipelines to support current and future project‑based and operational resourcing requirements., • Coordinate the recruitment lifecycle for sub‑contractor engagement, including role advertising, candidate sourcing, interview scheduling, selection coordination, and offer documentation., • Work closely with hiring managers to understand assignment requirements, skill needs, availability, and engagement timelines., • Review applications and CVs to identify suitably qualified and experienced candidates against role criteria., • Conduct initial screening conversations to assess skills, experience, availability, and suitability for assignment‑based engagement., • Act as a key point of contact throughout the engagement process, ensuring clear, professional, and timely communication., • Maintain accurate recruitment and compliance records, ensuring all documentation is completed in line with company policies and applicable legislation., • Support adherence to appropriate engagement frameworks, ensuring clear distinction between sub‑contractor and PAYE recruitment processes., • Collaborate with Training, and Operations teams to align resourcing activity with business needs., • Proven ability to source and engage sub‑contractors or contingent workers using a range of resourcing methods., • Experience conducting screening interviews and assessing technical skills and assignment suitability., • Strong communication and stakeholder management skills, with the ability to work effectively with hiring managers, agencies, and external partners., • Ability to build and maintain professional relationships with candidates and supply partners., • Experience supporting offer processes and engagement documentation within agreed frameworks., • Strong organisational skills with the ability to manage multiple live requirements and changing priorities., • High level of accuracy and attention to detail when managing recruitment data, records, and compliance documentation., • Understanding of employer branding within the contractor market and how to position opportunities appropriately., • Previous experience in a recruitment or resourcing coordination role., • Experience supporting high‑volume resourcing as well as specialist or niche skill requirements. HEALTH AND SAFETY RESPONSIBILITIES You are expected to work safely and responsibly within MJ Quinn’s values, operational policies, procedures, and accepted behaviours, ensuring that you avoid harm to yourself, your colleagues, and the communities in which we operate. As one of our core values, Safety Always Matters, and you play an important role in upholding this commitment. By consistently demonstrating safe working practices and contributing to a positive safety culture, you help ensure that everyone can work safe and go home safe. OFFICE BASED STAFF • Follow MJQ H&S Policies., • Do not use/repair equipment without training., • Keep office clear and know emergency procedures., • Avoid unsafe lifting/reaching., • Suggest improvements and attend H&S training. DIVERSITY STATEMENT MJ Quinn is committed to promoting an environment that values diversity. All staff are responsible for ensuring that all employees, customers, suppliers, and visitors are treated equally and fairly and not discriminated against on the grounds of age, disability, gender reassignment, marriage & civil partnerships, pregnancy & Maternity, race, religion or belief, sex, or sexual orientation. MJ Quinn welcomes applications from a diverse range of candidates regardless of their background, disability or gender and is committed to creating a workforce as diverse as the communities we serve. SUSTAINABILTY MJ Quinn is committed to, and is investing in, a sustainable future as this is vital for the planet, our communities, customers, and business. Our sustainability goals are shaped in accordance with wider business objectives and the core foundations of sustainable development. We have a strong history of engaging with our people and we view sustainability no differently. For MJ Quinn this means creating space for proactive participation in the discussions that shape our sustainability aspirations, learning opportunities at all levels, and harnessing employee passion. ABOUT MJ QUINN MJ Quinn is a UK-based infrastructure services provider specialising in delivering comprehensive, end-to-end solutions across a range of industries, including telecommunications, utilities, and mechanical and electrical engineering. Guided by a commitment to quality, innovation, and sustainability, we offer tailored services encompassing design, installation, maintenance, and project management. Partnering with leading organisations, we successfully execute complex projects by leveraging advanced technology and the expertise of our skilled workforce. Our customer-centric approach ensures efficient, reliable service delivery while maintaining our focus on building long-term, sustainable solutions. At MJ Quinn, our purpose is to play a vital role in maintaining and enhancing critical infrastructure, connecting and supporting communities and businesses across the UK. OUR CORE VALUES • People-Focused: We prioritise the well-being, growth, and success of our team and partners., • Safety Always Matters: We are unwavering in our commitment to ensuring a safe environment for all., • Operational Excellence: We strive for the highest standards of quality, efficiency, and continuous improvement. This job description is not an exhaustive list of duties. You may be required to undertake additional tasks that are reasonable and relevant to your role, in line with the organisation’s business objectives. The job description will be reviewed and updated as the role evolves to reflect company activities and role requirements. Any changes will be made following consultation with you and in compliance with employment law and equality legislation.

Field Service Engineer - Installation & Maintenance Technician Field based | North, Midlands & South UK | Smart Parcel Lockers We’re supporting a fast‑growing business rolling out a nationwide network of smart parcel lockers across the UK. As installations accelerate, they are looking to hire field‑based technicians to take ownership of on‑site site surveys, installations, commissioning, maintenance, and ongoing support of live locker units across the North, Midlands, and South. This is a hands‑on field role for someone who enjoys working with physical, connected hardware in real‑world environments. The role You’ll be responsible for installing delivered locker units on site, commissioning them into service, maintaining live equipment, and resolving faults in the field. The lockers are battery and solar powered, modular, and connected via IoT technology. This role is fully field based and does not involve building units from scratch. What you’ll be doing • Install parcel locker units at customer sites, • Conduct pre-installation site surveys to confirm location suitability, access, and ground conditions, • Position, secure, and commission lockers so they are live and operational, • Carry out system checks, functional testing, and go‑live sign‑off, • Diagnose and repair mechanical, electrical, or connectivity faults on site, • Perform preventative maintenance and routine inspections on live lockers, • Support firmware or product updates in the field, • Respond to escalated faults or repeat issues, • Work alongside subcontractors or delivery partners during larger regional rollouts, • Accurately document installations, maintenance activity, and fixes, • Represent the business professionally on retail, landlord, and public‑facing sites What we’re looking for • Experience in field service, installation, or maintenance roles involving physical and connected equipment, • Strong practical and mechanical aptitude with a logical fault‑finding approach, • Comfortable working independently in a field‑based role, • Confident working with low‑voltage, battery‑powered, or IoT‑enabled systems, • Full UK driving licence and willingness to travel within your region Experience with the following is desirable • ATM field engineering, • Vending machines or kiosks, • E‑bike or e‑scooter rental fleets, • Smart lockers, access control, CCTV, parking systems, or EV charging equipment Electrical qualifications are not essential. The lockers are battery and solar powered, operating on low‑voltage systems. Training will be provided on the specific product. What’s provided • Company van or mileage reimbursement, • All tools and equipment required to carry out the role, • Full product training Why join • Be part of a rapidly scaling UK infrastructure rollout, • Varied, hands‑on field work rather than desk‑based maintenance, • Opportunity to grow with the product and influence how it evolves in the field Locations: North Midlands South East (If you are unable to cover these locations please do not apply) You will be based from home but travelling daily to various sites across your region. Process: Apply via LinkedIn If your application accurately matches the criteria of this role we will be in touch to arrange 1st stage recruiter interview. 2 stage video interview with hiring team

Group Marketing Director | Elderly Care Home Group UK Wide (Office Based with Travel) Salary: £80,000 – £90,000 Base + Bonus + Benefits Are you an experienced marketing leader ready to take ownership of a national, multi-site care home group’s entire commercial marketing strategy? Do you enjoy building structure, improving performance, and driving occupancy growth across multiple locations while remaining hands-on and operational? Are you looking to join a growing, privately owned care organisation where you can directly influence revenue, customer experience, and long-term expansion? Then this could be the opportunity for you. We are working in partnership with a highly regarded elderly care home group to appoint a Group Marketing Director in a newly created senior leadership role. This position has been created to professionalise and centralise all marketing activity across the organisation, supporting growth ambitions while maintaining exceptional service standards. The Opportunity This is a pivotal, group-wide leadership role with significant visibility and influence across the business. The Group Marketing Director will take ownership of all marketing strategy, execution, and standards across A multi-site elderly care home portfolio throughout the UK, ensuring a consistent, high-quality approach to enquiry generation, conversion, and occupancy performance. This role will report directly into senior ownership and work closely with home managers across the group to improve commercial performance through stronger marketing, better enquiry handling, and enhanced customer experience. This is not a purely strategic role. The organisation is seeking someone who can balance leadership and oversight with practical, hands-on delivery, someone comfortable improving both digital marketing performance and frontline enquiry conversion standards. Key focus areas include increasing enquiries, improving occupancy rates, strengthening average weekly fee performance, and creating a more centralised, measurable marketing function across the group. About the Provider This is a privately owned group of elderly care homes operating across the UK .The group operates with a decentralised structure, where each home functions as an individual business led by its own Home Manager and supported by local administration teams. There is a strong focus on premium service delivery and maintaining high-quality resident experiences. The organisation is now entering a significant growth phase and is seeking a Group Marketing Director who can help drive occupancy, strengthen fee positioning, and improve overall commercial performance across the group. Key Responsibilities Group Marketing Strategy • Develop and lead a centralised marketing function across all homes, • Take ownership of all group-wide marketing activity, standards, and execution, • Align marketing strategy directly to occupancy growth and revenue performance Occupancy & Revenue Growth • Drive enquiry generation across all locations, • Improve occupancy rates and conversion from enquiry through to admission, • Support average weekly fee growth through stronger commercial positioning, • Identify opportunities to improve pricing strategy and revenue per resident Customer Journey & Conversion • Oversee and improve the full customer journey from first enquiry to resident admission, • Improve telephone enquiry handling and lead conversion standards, • Enhance show round experiences and admissions processes across all homes, • Implement better enquiry tracking and reporting to improve conversion performance Digital Presence & Brand Standards • Improve website quality and online presence across the group, • Strengthen social media performance and wider digital marketing strategy, • Optimise listings across online platforms, • Refresh brochures, collateral, and marketing materials across the portfolio, • Ensure consistent brand presentation across all locations CRM & Systems Development • Review and improve current marketing systems and reporting structures, • Lead the potential implementation of a CRM platform to improve enquiry tracking and conversion analysis, • Build stronger visibility of marketing ROI and enquiry pipeline performance Home Presentation & Commercial Support • Work closely with Home Managers to improve local marketing effectiveness, • Support standards around activities, presentation, and resident experience that impact occupancy, • Regularly visit homes across the UK to review standards, support implementation, and drive consistency, • Act as the central link between marketing performance and operational delivery The Ideal Candidate You will be a commercially driven and highly credible marketing leader, capable of improving performance across multiple sites while building strong relationships with operational teams across the business. Essential: • Proven experience as a Marketing Director, Head of Marketing, or senior commercial marketing leader, • Strong track record of improving occupancy, enquiry generation, and conversion performance, • Experience in multi-site service led businesses, • Strong understanding of customer journey optimisation and sales conversion, • Commercially astute with the ability to directly link marketing activity to revenue outcomes, • Excellent stakeholder management and influencing skills, • Comfortable operating autonomously in a broad leadership role Desirable: • Experience within elderly care, care homes, or wider health and social care sectors, • Exposure to private pay service models, • Experience implementing CRM systems or enquiry tracking platforms, • Understanding of pricing strategy and revenue optimisation You will be hands-on, pragmatic, commercially aware and someone who can introduce structure and accountability while working collaboratively with home managers and operational leaders. This role requires someone who can lead from the front, not purely from behind a desk. Package & Benefits • £80,000 – £90,000 base salary (dependent on experience), • Performance-related bonus scheme linked to occupancy and average fee growth, • Opportunity to shape a newly created senior leadership role, • Direct influence over national commercial growth strategy, • Long-term progression within a growing privately owned organisation Location & Working Pattern This role is office-based, 5 days per week. Office location is flexible and can be based in London or another accessible UK location depending on the successful candidate. There is an expectation of UK-wide travel across all homes. Interview Process First Stage: Initial Teams interview Second Stage: Teams interview with client Third Stage: Final interview with the Director (Face-to-Face or Teams) Summary This is a unique opportunity for an ambitious and commercially focused marketing leader to step into a broad and highly influential Group Marketing Director role within a growing elderly care group. Offering autonomy, visibility, and the opportunity to shape group-wide marketing strategy from the ground up, this role is ideal for someone looking to make a meaningful impact in a values led organisation with significant growth ambitions. Application Process To apply or request further information, contact Charlie at Compass Associates for a confidential discussion. 0161 938 1185 Recommendations Compass Associates Ltd acts as a Recruitment Consultancy for this permanent vacancy. Successful referrals receive £500 in vouchers or a £500 charity donation.

Mental Health Clinical Lead –Mindplace clinics Location: Home and site based – travel to Bupa sites will be required Contract: Permanent, Full-time (37.5 hours) – Flexible options available Salary: Competitive salary (depending on experience) + excellent benefits Closing Date: Thursday, 7th May 2026 This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications. About the Role Helping people live longer, healthier, happier lives and making a better world sits at the heart of everything we do at Bupa. As a purpose‑driven organisation without shareholders, we reinvest our profits directly into providing better, more accessible healthcare for the benefit of our customers, now and in the future. Bupa’s refreshed strategy reflects a clear ambition to take greater ownership of the end‑to‑end healthcare experience for our customers, while accelerating the delivery of care through digital innovation and advances in clinical practice. The clinical community plays a critical role in delivering this strategy. Bupa’s Mindplace service is a newly established and fast‑growing mental health offering, providing high‑quality, face‑to‑face mental healthcare in purpose‑designed locations across the UK. Mindplace responds directly to the increasing demand for accessible, safe and effective mental health services. The Mental Health Clinical Lead is a pivotal role within this growth journey. The post holder will have responsibility for the clinical development, delivery and oversight of mental health services and products across Bupa’s Mindplace centres nationwide. Working closely with clinical, operational and senior leadership colleagues, the Mental Health Clinical Lead will help shape the future direction of the service. They will ensure the highest standards of clinical practice and customer experience, stay abreast of evolving national guidance and best practice, and play a key role in supporting the safe, sustainable and high‑quality growth of Bupa’s face‑to‑face mental health services. Key Responsibilities Clinical Leadership & Strategy • Provide senior clinical leadership across Bupa Health Clinics’ Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director., • Deliver high standards of clinical governance, quality improvement, education and service development., • Deputise for the Clinical Head of Mental Health when required., • Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values., • Translate strategic objectives into operational delivery for frontline clinical teams. Governance, Quality & Safety • Lead and contribute to clinical assurance, audit programmes, risk management and regulatory compliance., • Ensure robust clinical policies, procedures and performance monitoring are in place and consistently applied., • Oversee incident management, complaints investigation, safeguarding, and Datix usage, promoting a culture of learning and continuous improvement., • Chair and contribute to Mental Health clinical governance meetings as appropriate. People Leadership & Workforce Development • Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‑line management)., • Deliver clinical supervision, one‑to‑one leadership support, and pastoral guidance., • Develop sustainable CPD, education and career development pathways., • Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning. Clinical Delivery • Undertake regular clinical sessions in line with business needs., • Support consistent, high‑quality service delivery across Bupa clinics and partner sites., • Ensure adequate senior clinical cover and processes for urgent clinical enquiries. Customer Experience • Oversee management of serious complaints and monitor customer feedback and experience trends., • Drive service improvements through data analysis, deep‑dives and targeted action plans., • Embed a culture of Connected Care and high customer service standards. Business & Commercial Support • Provide clinical input to product development, tenders, sales, marketing, media and communications activity., • Support development of clinical content such as webinars, talks and written materials., • Work collaboratively with internal teams to support business growth and innovation. Communication & Information Governance • Ensure effective, transparent communication between clinical teams and senior leadership., • Champion the use of technology and new communication approaches., • Maintain high standards of information governance, confidentiality and data protection. Working Environment • Chartered Clinical or Counselling Psychologist (Doctorate level, BPS‑accredited, HCPC registered), • Accredited CBT Psychotherapist (PG Diploma, BABCP‑accredited), • Accredited Counsellor/Psychotherapist (Level 4+ diploma, BACP‑accredited) Applicants must have substantial leadership experience in mental health services. Key Skills & Experience • Proven clinical leadership and relationship management experience, • Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling, • Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively, • Credible and persuasive clinical authority with strong decision‑making capability, • Highly developed analytical, planning, prioritisation and organisational skills, • Confident team leader who works collaboratively and performs well in fast‑paced environments, • Agile and adaptable, with resilience during periods of growth and strategic change, • Commercially and operationally aware, able to balance clinical excellence with business needs, • Solution‑focused, proactive and driven, with strong personal and professional integrity, • IT proficient, with the ability to use data and digital tools to improve quality and performance, • Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‑based practice to improve outcomes What It’s Like to Work at Bupa We’re a purpose‑driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you’ll help people live longer, healthier, happier lives. Benefits • 25 days’ holiday (increasing with service) + option to buy/sell, • 3 paid volunteering days, • Enhanced pension & life insurance, • Annual performance‑based bonus, • Bupa health insurance, • Discounted dental cover, • Digital GP access, • Emotional and family wellbeing support, • Financial wellbeing resources, • Support for carers Diversity and Inclusion We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK.

Iron Mountain is seeking a skilled and experienced Senior Systems Engineer to join our Global Digital Solutions (GDS) Service Operations team. In this role, you will be responsible for the technical support and maintenance of critical document imaging and storage platforms, including Kofax Capture, Globalscape, and CTERA. You will act as a key technical lead in a high-volume, enterprise environment, ensuring that customer commitments and service level agreements (SLAs) are met through robust problem-solving and cross-functional collaboration. What You’ll Do (Responsibilities) In this role, you will: • Responsibility 1: System Support & Maintenance – Own, troubleshoot, and resolve complex technical issues related to Kofax software and proprietary web applications to ensure constant solution availability and high performance., • Responsibility 2: Stakeholder Collaboration – Partner with GDS Implementation, Engineering, and Infrastructure teams to deliver customer-centric solutions and drive improvements in service operations., • Responsibility 3: Compliance & Security – Ensure strict adherence to information security standards and organizational policies, particularly regarding the handling of sensitive customer data., • Responsibility 4: Process Optimization – Develop and improve standard processes and controls to monitor productivity and quality based on industry best practices., • Responsibility 5: Operational Readiness – Perform daily maintenance, monitor performance parameters, and provide out-of-hours support on a rotation basis to maintain 24/7 reliability. What You’ll Bring (Skills & Qualifications) The ideal candidate will have: • SC Requirements: Must be a UK resident (minimum 5 years) eligible to obtain an SC security check., • Experience: Strong experience in Application Support or Systems Engineering within large-scale enterprise environments., • Technical Expertise: Extensive knowledge of Windows Server (2016/2022), SQL Databases (MSSQL/PostgreSQL), Linux (CentOS), IIS, and Active Directory., • Specialized Skills: Proven ability to deploy and troubleshoot Kofax Batch classes and custom modules; experience with SFTP and storage systems, as CTERA is highly preferred., • Innovation: Highly desirable experience using AI tools (generative AI or automation platforms) to streamline processes and enhance decision-making., • Education/Certification: A Bachelor’s degree (B.A. or B.S.) or 5+ years of equivalent industry experience; Microsoft Certified Professional or ITIL v3/v4 certifications are a plus. What We Offer (Benefits) • Shifts: Standard shift pattern is 11:30 - 20:00., • Location:UK - Home-based worker., • Compensation: Competitive compensation and benefits aligned with senior-level experience., • Work-Life Balance: Flexible work options and a generous number of paid time off/holidays., • Wellness: Comprehensive health, wellness, and retirement plans., • Growth: Opportunities for continuous learning and professional development within a global IT organization. Important Note: Due to the nature of the systems supported, all applicants must be UK residents (minimum 5 years) and able to pass an SC security clearance investigation. If you are a proactive technical professional ready to drive innovation in digital solutions and secure enterprise operations, we want to hear from you.

About Esenda Esenda powers over £1.5bn of inbound and outbound payments annually, in the education space - from tuition and catering fees to supplier payments and payroll. We’re a revenue-generating startup with strong product-market fit, and we’re growing fast. Join us now and you’ll work on impactful features that directly shape our platform and make a real difference to our customers. What you’ll do • Design, build, and ship reliable backend services and APIs in Python (Flask) that power core product functionality., • Own features end-to-end: data modelling (Postgres), API design, testing, production rollout and ongoing improvements., • Help uphold strong engineering standards through thoughtful code reviews, testing discipline, clean architecture, and pragmatic decision-making., • Improve service reliability and operability: monitoring, alerting, logging, runbooks, and reducing on-call toil over time., • Work closely with the technical team to scope product ideas, focused on delivering customer-facing outcomes (not just “tickets”)., • Contribute to delivery practices: CI/CD improvements, incremental shipping, and maintaining a high-quality codebase., • You’ll join an on-call rotation (1 week in 4) compensation: paid as an extra £300 per on-call week. What we’re looking for • 5+ years experience building and operating production backend systems., • Strong experience with Python, and hands-on use of Flask (or similar frameworks)., • Solid understanding of Postgres (schemas, migrations, query performance, transactions)., • Experience designing and maintaining APIs (REST; event-driven experience is a plus)., • Comfortable shipping in cloud environments—ideally AWS—and working with modern CI/CD pipelines., • A strong quality mindset: you care about maintainability, security, reliability, and clear documentation. Bonus points for • Payments/fintech knowledge (reconciliation, idempotency, auditability, ledger concepts)., • Experience with distributed systems patterns (queues, background jobs, retries, rate limiting)., • Security experience (threat modelling, OWASP-style concerns, secure API design)., • Familiarity with Terraform. Why join us? • £60k salary + equity, • 40 days holiday (incl. bank holidays), • Pension scheme (3% employer contribution), • Fully remote, UK-based, with 3 in-person meetups per year, • A transparent, collaborative, and supportive culture Our stack (today) • Backend: Python, Flask, • Data: Postgres, • Cloud: AWS, • Edge: Cloudflare, • Infrastructure as Code: Terraform, • Delivery: CI/CD, automated testing, observability tooling How we work • Pragmatic, high-ownership teams with a bias to shipping, • Clear communication, strong collaboration, and continuous improvement, • Code reviews and sensible standards that keep quality high without slowing delivery Interview process • 30-min intro call (role fit, values, ways of working), • Practical exercise (small take-home or pairing session), • Technical interview (backend fundamentals, API design, production thinking), • Team chat + Q&A

Contract type: Permanent Hours: Part Time, 21 hours per week Location: Dinnington,S25 Salary: Starting at25,000 , with progression to25,500 once fully competent. Salary will be pro rata for part-time hours. At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you dont feel you tick every box, wed still genuinely love to hear from you. This role is based on site, giving you the chance to connect face-to-face with your team and customers every day. Application process: Please apply via the application button which will direct you to our careers site.If you require any adjustments to assist you in applying for this role, please contact As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone. You will support the delivery of our end-to-end customer journey, walking in our customers shoes and understanding their needs through great conversations and service. Our Savings Customer Ambassadors support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners. Heres a taste of what you will be doing as a Savings Customer Ambassador: - • Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture, • Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score, • Contribute to the growth and retention of savings balances within your branch and the Network through account opening, retention of maturities, and meaningful conversations, • Thoroughly understand our customers needs and identify opportunities to promote relevant services to our customers to suit their home ownership and financial goals, • Be a proactive force for good at the heart of your local communities by achieving the Network goal, • Embrace the digital journey in our branches supporting our customers with technology and digital services to enhance their overall experience, • You will have the ability to consistently demonstrate engaging customer service and deliver outstanding customer experiences, • Strong communication skills both face to face, written and via phone/ email, • Highly self-motivated and proactive in approach, • Digitally confident, open to new ways of working and change resilient Reward & Benefits - • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays, holiday purchase scheme (buy up to 5 days per year) and enhanced family leave, • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations, • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers, • A strong sustainability agenda were continually finding new ways to be kinder to the environment by reducing our carbon footprint, • Were passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you, • Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders Embracing Diversity Together: - We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. We are a mutual, which means we dont have shareholders. Instead, were owned by our members and use our money to do good, investing in our community, responsible causes, and well, you. So, were always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

Who are we : Everton Football Club is one of world sport's most respected and revered names - a by-word for innovation, professionalism and community. During the course of a glittering history spanning three centuries, we have been shaped and guided by our aspirational motto Nil Satis Nisi Optimum - nothing but the best is good enough. One of only three clubs to have been a founder member of both the Football League and Premier League, our Mens Senior Team has played more games in English football's top-flight than any other, winning nine league titles, five FA Cups and a European Cup Winners Cup. In summer 2025, we embarked on an exciting new journey at Hill Dickinson Stadium, a world-class waterfront arena on the banks of Liverpools iconic River Mersey. The newest, most sustainable and most accessible stadium in the Premier League, our new home is also a state-of-the-art 365-venue for non-footballing events and conferences. On the pitch, we remain committed to developing and supporting teams across our Mens, Womens and Academy set-ups that inspire, bring pride and continue to compete at the highest level of the game. About the opportunity: We have entered an exciting new era at Everton Football Club with the opening of Hill Dickinson Stadium, and we now have a unique opportunity for an experienced and driven Stewarding Manager to lead the delivery of world-class stewarding operations across matchdays and major events. You will oversee the planning, coordination, and delivery of stewarding operations across all matchdays and major events, playing a key role in shaping the matchday experience at our new home. Other key responsibilities include: • Leading the planning and delivery of stewarding operations for all fixtures and events, • Managing, developing, and deploying stewarding teams to ensure effective and compliant operations, • Ensuring full compliance with safety legislation, the Green Guide, and stadium Safety Certificate requirements, • Working closely with internal teams and external stakeholders including police and emergency services, • Overseeing matchday operations, including briefings, live incident management, and post-event debriefs Who we are looking for: Our ideal candidate will be a confident and experienced leader with a strong background in stewarding, crowd safety, or event operations. You must have strong knowledge of UK safety legislation and best practice in spectator safety, demonstrated ability to lead large teams in fast-paced, high-pressure environments and have excellent communication, organisational, and decision-making skills. We want someone who has a proactive, hands-on approach with a passion for delivering safe and exceptional fan experiences. Please refer to the job description for further information about the role and its essential requirements. The role is permanent and will be based at Hill Dickinson Stadium, working 35 hours per week, plus matchdays and major events. The closing date of this advert is Friday 15th May 2026. We reserve the right to close this vacancy early should we receive a substantial amount of applications. Everton Family Safer Recruitment Practices The Everton Family iscommitted to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As a requirement of our safer recruitment practices, this role will require a EnhancedDBS (Disclosure and Barring Service) check or evidence that you are subscribed to the DBS Update Service information of which can be found ___ This role is subject to both evidence and verification of relevant qualifications including ___ to work in the UK which will be discussed with you if your application is successful. Equity & Inclusion Everton is committed to ensuring everyone is respected, celebrated, and empowered for who they are, regardless of their identity. We welcome applications from people with diverse backgrounds, and those from racially diverse communities. We are dedicated to supporting the physical and mental/emotional wellbeing of all our people. Should you have a disability or long-term health condition and require reasonable adjustments to be made to the application/interview/onboarding process, please let us know by contacting the Talent Acquisition Team via email- To support our pledge to diversify our organisation and through our commitment to the FAs Football Leadership Diversity Code, Everton welcomes applications from people of all walks of life. As part of our commitment to Disability, Inclusion and Accessibility we are more than happy to make reasonable adjustments to the recruitment process should you require. Location: Liverpool, Merseyside, United KingdomSalary: 0Job Type: PermanentJob Reference: R2744

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team Apprentice Business Travel Agent (Onsite) Full time, office based in Hull This entry level position is responsible for completing all incoming tasks as assigned. The Consultant will be trained to work in multiple GDSs and processes requests based on industry, client and BCD Travel rules and procedures. As an Apprentice Business Travel Agent, you will • Assist clients in creating itineraries and booking travel arrangements to meet their requirements, • Identify and learn how to use the appropriate BCD Travel tools and systems to complete requests, • Learn and enhance knowledge of the various travel industries supported (air, car, hotel, etc.), • Completes assigned tasks with a minimum of errors, • GCSE Maths and English grades 4 or above (C or above) is preferred, but not essential, • Work experience in a Customer service environment working as part of a Team is preferred, • Strong working knowledge of the Internet andMicrosoft Office applications, • Understand the on-line booking process and have a good knowledge of the Internet. At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe. About us BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCDs leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit Get to know us by reading our blog and checking out our social media: Youll be offered • Flexible working hours and work-from-home or remote opportunities, • Opportunities to grow your skillset and career, • Generous vacation days so you can rest and recharge, • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools, • Travel industry professional perks and discounts Were dedicated to building a diverse, inclusive and authentic workplace. If youre excited about a role, but your experience doesnt align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at #LI-MN1

Contract type: 12 Month Fixed Term Contract Hours: Full Time, 35 hours per week Location: Ilkeston,DE7 Salary: Starting at25,000 , with progression to25,500 once fully competent At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you dont feel you tick every box, wed still genuinely love to hear from you. This role is based on site, giving you the chance to connect face-to-face with your team and customers every day. Application process: Please apply via the application button which will direct you to our careers site.If you require any adjustments to assist you in applying for this role, please contact As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone. You will support the delivery of our end-to-end customer journey, walking in our customers shoes and understanding their needs through great conversations and service. Our Savings Customer Ambassadors support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners. Heres a taste of what you will be doing as a Savings Customer Ambassador: - • Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture, • Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score, • Contribute to the growth and retention of savings balances within your branch and the Network through account opening, retention of maturities, and meaningful conversations, • Thoroughly understand our customers needs and identify opportunities to promote relevant services to our customers to suit their home ownership and financial goals, • Be a proactive force for good at the heart of your local communities by achieving the Network goal, • Embrace the digital journey in our branches supporting our customers with technology and digital services to enhance their overall experience, • You will have the ability to consistently demonstrate engaging customer service and deliver outstanding customer experiences, • Strong communication skills both face to face, written and via phone/ email, • Highly self-motivated and proactive in approach, • Digitally confident, open to new ways of working and change resilient Reward & Benefits - • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays, holiday purchase scheme (buy up to 5 days per year) and enhanced family leave, • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations, • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers, • A strong sustainability agenda were continually finding new ways to be kinder to the environment by reducing our carbon footprint, • Were passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you, • Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders Embracing Diversity Together: - We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. We are a mutual, which means we dont have shareholders. Instead, were owned by our members and use our money to do good, investing in our community, responsible causes, and well, you. So, were always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

Contract type: Permanent Hours: Full Time , 35 hours per week Location: Beeston, NG9 Salary: Starting at25,000 , with progression to25,500 once fully competent. At Nottingham Building Society our talent acquisition approach is rooted in openness and inclusive hiring, so even if you dont feel you tick every box, wed still genuinely love to hear from you. This role is based on site, giving you the chance to connect face-to-face with your team and customers every day. Application process: Please apply via the application button which will direct you to our careers site.If you require any adjustments to assist you in applying for this role, please contact As a Savings Customer Ambassador at The Nottingham Building Society you will be the first point of contact for our customers either face to face in the branch or by phone. You will support the delivery of our end-to-end customer journey, walking in our customers shoes and understanding their needs through great conversations and service. Our Savings Customer Ambassadors support the growth and retention of savings through an outstanding customer experience. You will support our Society wide purpose of helping customers to own their own home by supporting our savings growth and referring customers to our trusted partners. Heres a taste of what you will be doing as a Savings Customer Ambassador: - • Welcome customers to the branch, dealing with enquiries and supporting with transactions using our branch-based systems whilst creating a strong customer first culture, • Deliver outstanding service in every customer interaction supporting a strong NPS and Trustpilot score, • Contribute to the growth and retention of savings balances within your branch and the Network through account opening, retention of maturities, and meaningful conversations, • Thoroughly understand our customers needs and identify opportunities to promote relevant services to our customers to suit their home ownership and financial goals, • Be a proactive force for good at the heart of your local communities by achieving the Network goal, • Embrace the digital journey in our branches supporting our customers with technology and digital services to enhance their overall experience, • You will have the ability to consistently demonstrate engaging customer service and deliver outstanding customer experiences, • Strong communication skills both face to face, written and via phone/ email, • Highly self-motivated and proactive in approach, • Digitally confident, open to new ways of working and change resilient Reward & Benefits - • A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays, holiday purchase scheme (buy up to 5 days per year) and enhanced family leave, • Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations, • A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers, • A strong sustainability agenda were continually finding new ways to be kinder to the environment by reducing our carbon footprint, • Were passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you, • Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders Embracing Diversity Together: - We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers. Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers. We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community. We are a mutual, which means we dont have shareholders. Instead, were owned by our members and use our money to do good, investing in our community, responsible causes, and well, you. So, were always striving to do the right thing for our team, communities and members.Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.

Home Delivery Driver based in Liverpool to deliver groceries and provide exceptional customer service. Christmas vouchers, and a flexible working schedule.

Vitality Corporate Services Limited is seeking a dedicated Adviser for their Life service team.This full-time position requires expertise in underwriting Life, Critical Illness, and Income protection, combined with excellent customer focus and decision-making abilities.The role is home-based, offeri

Your new company My client, a leading financial services organisation based in the heart of Liverpool's business quarter, is seeking a team of 4 sales and service administrators to join their business on a permanent basis. Based out of contemporary offices and offering superb transport links in and out of the city, this is an opportunity not to be missed. Your new role The positions are offered full-time Monday to Friday with working hours, Monday to Thursday 09.00am until 17.30pm and 09.00am until 17.00pm on Fridays. A hybrid model is also in place, working from home both Mondays and Fridays. The main purpose of this position is to support the smooth operation of the organisation's financial sales process, providing strong customer service to in-house accounts and the sales force, enhancing sales leads and ultimately increasing business volume. Some of your duties will include, but not limited to Support new sales opportunities, whilst maintaining excellent customer service and achieving sales target expectations Handling customer settlement figures Manage key in-house accounts, promoting the organisation's USP and providing a support service throughout the lifecycle of the application process. Assist and support all floor managers Enhance the operations process and ensure a strong working relationship between all internal elements Handle all direct customer enquiries Act as the first point of contact for enquiries from all internal staff Provide day-to-day support for key accounts transitioned from the Field Sales team into Business Support, ensuring continuity and efficient handling of account requirements. Dealing with commission quotations (campaigns/ promotions/ subsidised/ enhanced commissions). What you'll need to succeed Proven working history within a professional office environment Exceptional communication skills both written and verbal Strong attention to detail Have a strong sense of urgency and ability to work to deadlines Passion for going that extra mile Very organised An exceptional team player What you'll get in return Competitive salary at between £27,000 and £30,000 per annum Great city centre location Hybrid model Full time Monday to Friday 25 days holiday plus bank holidays What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Liverpool City Council has an ambitious and varied capital programme and seeks an experienced interim Head to manage the teams for a range of complex education projects and contracts including schools expansion schemes (mainstream and SEND) PFI and BSF. The post holder will be responsible for leadership in modernisation of the schools estate and implementation of sustainability measures to support New Zero objectives, and management the Strategic Lead for PFI overseeing contract expiry and BSF teams. The role covers a programme of c.80m. This is an opportunity for a highly experienced seasoned interim who can hit the ground running to support the Director, and help deliver projects at pace that make a positive contribution to the city, its environment and residents. The role is 4-5 days per week for up to 6 months. Based in very pleasant Liverpool Council offices on the Waterfront. 3 days a week in the office with home working possible on other days. Directly Responsible For: Programme Managers, Senior Project Managers, PFI Strategic Lead, Senior Contract Managers (PFI and BSF), Project Managers Directly Responsible To: Director of Capital Projects and Sustainability Main Areas of Responsibility: Managing internal teams of built environment Project Managers, PFI and BSF Teams, Programme Managers and external multidisciplinary consultancy teams to deliver schools expansions and the schools condition programme Leading the development of education programmes and projects working with Sponsors and Users and DfE Working with stakeholders at senior level including Director of Education, DfE, Headteachers, Diocese Ensuring operational effectiveness and compliance with terms of PFI contracts and effective management of contract completion. Ensuring sustainability objectives are addressed in projects Preparing and managing project budgets, financial reporting, programming and project planning including risk management plans. Project delivery strategy, sustainability in design, quality and cost management, Acting as the Intelligent Client on schools, Preparing/overseeing consultancy briefs, procuring and managing consultants and service contracts Delivery of the schools capital programme Ensuring all projects have deliberable programmes with milestones, and risk registers. Knowledge of DfE Building Bulletins, standards and processes Site visits. Supervision and Management Responsibility: Ensuring activities are planned to include meaningful one to one conversations, quality annual appraisals and regular workforce planning and development. Manages performance and behavioural issues effectively. Budget and Financial Responsibility: Being fully accountable for managing the councils resources well and complying with statutory requirements. This includes managing time, avoiding unnecessary waste, reuse and recycle resources to reduce personal impact. Monitor financial performance and deliver within budget. Monitor financial performance, deliver within budget and seek savings and efficiencies by exploring opportunities to draw funding where appropriate. Set, monitor, and remain within budget whilst challenging the team to deliver increased efficiencies. Explores different options for funding and income generation. Include details of the value of budget/financial responsibility and what this budget should be use for. Social Value Responsibility: Drive for social value through all activities, ensuring wider social, economic and environmental benefits for the council, residents and communities. Physical Demands of the Job: This post is a combination of office work and field work. It will involve sitting for long periods of time and a requirement to travel to meet service needs Corporate Responsibility: Contribute to the delivery of the Council Plan. Delivering and promoting excellent customer service, externally and internally. Commitment to customer excellence by dealing with customer feedback, including complaints, and learning from feedback in the drive for continuous improvement. Making the council a great place to work, living the councils values, actively engaging in regular communications including team meetings, undertaking training as required and being responsible for managing own performance. Develop the City Councils commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. To ensure that all work functions are undertaken in accordance with health and safety legislation, codes of practice and the City Councils safety plan. Competency Framework: We operate a competency framework, a set of core behaviours which define how we are expected to approach our work, how we perform in certain situations and how we treat each other. Each competency details the standards of behaviours and skills required by all staff and this in turn supports delivery of our aim and our council plans linking them together with our values. The post holder will be required to demonstrate the ability to perform at the following competency level 3. The competency framework can be found here. This job description is not intended to be either prescriptive or exhaustive. It is issued as a framework to outline the main areas of responsibility. You will be expected to carry out any other duties that may reasonably be required in line with your main duties and changing priorities of the organisation. Person Specification Assessment methods used: I = Interview, P = Presentation, A = Application, E = Exercise, T = Test, AC = Assessment Centre Qualification and training (Essential) Degree in a Built Environment discipline. (e.g. Architecture, Surveying, Engineering). RIBA/RICS/CIOB/ACE qualifications essential. Construction industry recognised Project Management Qualification (eg RICS/CIOB/APM Qualification and training (Desirable) MBA Experience (Essential) Managing multidisciplinary teams across the built environment (I) Performance Management (I) Client liaison (I) Delivery of schools expansions, improvements and landscape schemes from inception to completion across the full range of RIBA stages. Managing project budgets (I) BREEAM, Sustainability, BNG, CDM and Building Regs knowledge (I) Acting as a Client PM for large scale/complex projects. (I) Experience of JCT /NEC contract negotiations and contract administration (I) Significant procurement experience and appointment of specialists � design team, cost planners, external PMs, CA (I) Planning application processes, development management (I) Working within the public and private sector (I) Experience of writing business cases, reports and knowledge of public sector processes, including procurement Must have the ability to undertake site visits.(I) Commitment (Desirable) An understanding of, and personal commitment to, the vision, aims, values and priorities of Liverpool City Council Other (Essential) Able to play a visible and prominent role in leading, promoting and demonstrating the values of Liverpool City Council, and building trusted relationships with internal and external stakeholders (I)

Job Title: Business Development Manager – Freight Forwarding (North UK) Location: Remote / Anywhere in the North of the UK Salary: £40,000 – £60,000 per annum (depending on experience) + Commission (5% of GP generated) About Us: We are a well-established, medium-sized international freight forwarder with a strong reputation in sea, air, and road logistics. While our expertise lies in sea freight, we pride ourselves on offering flexible solutions across all transport modes. We are now focused on expanding our presence in the North of the UK. The Role: We are looking for an experienced and ambitious Business Development Manager with a proven background in freight forwarding sales to drive new business growth in the North. This home-based role gives you the autonomy to develop your region from the ground up. Your primary focus will be sea freight, handling import, export, or both, with support available from our air and road divisions when needed. Key Responsibilities: Identify, approach, and win new clients across the North of the UK. Develop and grow a regional customer base from scratch. Promote our sea freight offerings while leveraging air and road logistics solutions as appropriate. Maintain strong relationships with clients to secure repeat business. Collaborate with the wider team to ensure seamless service delivery. Requirements: Minimum 5 years’ experience in freight forwarding sales, ideally with sea/ocean logistics (import, export, or both). Proven track record of winning new business and developing a region. Strong understanding of international freight forwarding and supply chain logistics. Self-motivated, target-driven, and able to work independently from home. Excellent communication, negotiation, and relationship-building skills. What We Offer: Competitive salary of £40,000 – £60,000 depending on experience. Commission: 5% of GP generated on new business and repeat orders (after a one-time threshold of approximately £150k). Potential to earn a £7,000 car allowance once performance is established. Salary increases based on target achievement. Expenses paid for travel, overnight stays, and other work-related costs. Flexible home-based working with the opportunity to make a significant impact on regional growth. Interested? For further details, please contact: Shannon Clough Interaction Leeds (url removed) (phone number removed) INDLEE

Customer Service Advisor- German Speaking The successful candidate must be fluent in both spoken and written German. Location: Liverpool (Hybrid Working) Contract: Temporary ongoing Pay Rate: £13.79 per hour Hours: 37.5 hours per week Shift Pattern Monday to Friday - Hybrid Hours between 08:00am - 6:00pm (rotating) including Banh Holiday About the Role We are currently recruiting for a Customer Service Advisor fluent in both spoken and written German to join our client based in Liverpool. Customer Service Advisor Key Responsibilities German Speaking- fluent in both spoken and written German Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Advising customers on the best services available Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and maintain customer information using CRM systems Promoting memberships to non-members Work collaboratively with internal teams to ensure customer issues are resolved efficiently Maintain a high level of accuracy and attention to detail in all customer interactions Requirements Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Strong background in handling high volumes of customer enquiries Excellent verbal and written communication skills Confident using CRM systems and computer applications Strong listening skills and attention to detail Positive, proactive, and customer-focused attitude Flexible approach to working shifts, including weekends Customer Service Advisor Desirable Experience Fluent in both spoken and written German Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Experience working to KPIs and service level agreements within a contact centre environment IT Savvy with good MS Office and keyboard skills; familiar with technology and mobile applications Keywords Customer Service Advisor, Customer Support Administrator, Customer Experience Advisor, Contact Centre Advisor, Customer Care Advisor, Customer Operations Administrator, Customer Experience Coordinator, Customer Support Specialist, Call Centre Advisor, Customer Service Representative. Winsearch acts as an employment agency for permanent staff. We recruit for roles across Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement, and Professional Services. Consultant: Aleksandra Follert (url removed) Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Power Your Future: Field Sales Executive (£50k£80k+ OTE!) Real Leads. Real Tech. Real Earnings. Are you looking for a sales role where you can earn what you are worth without the frustrations of cold calling or poor-quality leads? We are the domestic arm of an established industry group, providing a premium solar panels installation service that sets the market standard. We are looking for determined individuals ready to build a lucrative career in the booming renewable energy sector. The Opportunity: We are a premier solar energy independence specialist. After years as high-level industry consultants, we launched our domestic service in late 2025 to set a new standard in the market. We operate on a "Premium Product" model, ensuring our customers receive the best technology and long-term support. As a Field Sales Executive, you will offer homeowners top-tier solar technology and the path to true energy independence. Why this Field Sales Executive role is perfect for you: Exceptional Earning Potential: Realistic OTE of £50,000£80,000 , with top performers breaking £100k+ . (This is a self employed commission only role) Financial Security: Benefit from a £500 per week advance on commissions to support your cash flow while you build your pipeline. 100% Pre-Qualified Appointments: Every lead is vetted and booked by our internal team. Zero cold calling or lead generation required. Industry-Leading Technology: Full access to the Wattson Designer tool, which handles complex math and system designs instantly for you. Professional Solar Sales Academy: Comprehensive onboarding, including classroom training and dedicated in-field support. Flexible Schedule: Manage your time effectively, including some evenings and Saturdays to suit customer needs. What you'll do as a Field Sales Executive: Visit customers within a 65-mile radius to conduct home energy audits and present financial savings. Use advanced iPad software to create bespoke system designs tailored to the customers home. Act as a professional advisor, helping homeowners understand the long-term return on investment of energy independence. Manage the process from the initial home visit through to the final signature. Do you have what it takes to be a successful Field Sales Executive? Proven Sales Ability: You are comfortable leading a high-value consultation and "asking for the business." Coachability: You are a disciplined professional willing to follow a proven, successful sales process. Clear Communicator: Ability to explain financial concepts and technical benefits simply and clearly. Tech Literate: Comfortable using an iPad and bespoke software for demonstrations and admin. Professionalism: Well-presented, reliable, and customer-focused. Essential Mobility: A valid UK driving licence and access to a vehicle are required for this field-based role. This Role Offers: High-Growth Industry: Join the renewable energy revolution with a market-leading company. Financial Peace of Mind: The £500 weekly advance ensures you are supported from day one. Top-Tier Support: From lead generation to technical design, we provide the tools so you can focus on selling. Premium Reputation: Represent a brand that prides itself on quality and energy independence. Ready to help homeowners gain energy independence while achieving your own financial goals? Apply today and we will give you a call to discuss the role! TPBN1_UKTJ

Customer Service Advisor Location: Liverpool (Hybrid Working) Contract: Temporary ongoing Pay Rate: £12.83 per hour Hours: 37.5 hours per week Shift Pattern Monday to Friday - Hybrid Hours between 08:00am - 6:00pm (rotating) including Bank Holiday About the Role We are currently recruiting for a Customer Service Advisor to join our client based in Liverpool. This is a fast-paced customer service role where delivering an exceptional customer experience is key. Customer Service Advisor Key Responsibilities Deliver a professional, friendly, and customer-focused service at all times Manage customer enquiries via phone and digital communication channels Build a clear understanding of customer needs to provide effective solutions Advising customers on the best services available Deliver a high-quality customer experience in line with company standards and SLAs Accurately capture and maintain customer information using CRM systems Promoting memberships to non-members Work collaboratively with internal teams to ensure customer issues are resolved efficiently Maintain a high level of accuracy and attention to detail in all customer interactions Requirements Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Strong background in handling high volumes of customer enquiries Excellent verbal and written communication skills Confident using CRM systems and computer applications Strong listening skills and attention to detail Positive, proactive, and customer-focused attitude Flexible approach to working shifts, including weekends Customer Service Advisor Desirable Experience Previous experience within a busy customer service or contact centre environment, ideally with travel/hospitality industry exposure Experience working to KPIs and service level agreements within a contact centre environment IT Savvy with good MS Office and keyboard skills; familiar with technology and mobile applications Keywords Customer Service Advisor, Customer Support Administrator, Customer Experience Advisor, Contact Centre Advisor, Customer Care Advisor, Customer Operations Administrator, Customer Experience Coordinator, Customer Support Specialist, Call Centre Advisor, Customer Service Representative. Winsearch acts as an employment agency for permanent staff. We recruit for roles across Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement, and Professional Services. Consultant: Aleksandra Follert (url removed) Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

Hugarian Speaking - 9 Month Contract Accounts Payable Specialist (Temporary) Are you a Hungerian Speaker looking to develop your career in a dynamic environment? Our client, a leading organisation in the accounts sector, is seeking an Accounts Payable Specialist for a temporary contract based in Speke. This is an exciting opportunity to gain valuable experience and contribute to the success of an international company. Position: Accounts Payable Specialist Contract Type: Temporary Hourly Rate: £13.85 Contract Length: 9 months Start Date: ASAP End Date: Jan 27 Working Pattern: Full Time (37.5 hours per week, 8am - 5pm) 3 In the office / 2 Home based Location: Speke Key Responsibilities: Run ageing reports and review accounts payable balances to ensure accuracy. Process invoices efficiently and accurately. Resolve non-payment issues with customers and maintain positive relationships. Liaise with collection agencies to address payment escalations. Collaborate with the sales team to manage payment issues and escalations. Process write-offs as necessary. Respond to ad hoc customer queries and provide exceptional customer support. Work closely with customer service teams to address any queries as required. Develop root cause reports for collections and customer queries to identify opportunities for process improvement and enhance customer satisfaction. Support ad hoc requests and activities, including cash applications and customer service inquiries. Assist with cash application activities during high-demand periods. Participate in ad hoc projects and continuous improvement initiatives. What We're Looking For: Fluent Hungarian Speaker - Ideally with Accounts Experience Strong analytical skills and attention to detail. Excellent communication and interpersonal skills. Ability to work collaboratively within a team and independently. Proficiency in using accounting software and Microsoft Office Suite. A proactive approach to problem-solving and process improvement. What We Offer: A competitive hourly rate of £13.85. A hybrid working model with the flexibility to work from home 2 days a week and in the office 3 days a week. An opportunity to gain hands-on experience in accounts payable and enhance your professional skills. A supportive work environment that encourages growth and development. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Fully Remote, Can be based anywhere within the UK Are you a Mortgage & Protection Advisor looking for that next step in your Advisor Career? Tired of getting a low level of leads or lack of lead quality? Due to growth plans within the business, Our Award Winning Mortgage Brokerage Client are looking for highly motivated individuals with previous experience to join their team as Mortgage & Protection Advisor. The position is on a self-employed basis so the successful candidates must be self-motivated and disciplined. The successful candidates will be client-focused delivering the best possible advice to our clients. To be considered for the role of Mortgage Advisor you must have the following requirements: • CeMap Qualified, • Minimum 18 months as a mortgage advisor, • Comfortable charging fees, • Confident over the phone/video chat, • Exceptional customer service attitude, • Preferably whole of market experience Working hours: As a Mortgage & Protection Consultant, you’ll have the ability to work from home. The hours are very flexible with diary management, and it is up to you to the hours that you do. Benefits: • Earning potential of between £80,000 – £240,000 per annum., • Lots of quality Leads Provided, • Market leading commission package, • Support and development from a group with over 1,000+ years of combined experience, • No sales targets, figure reporting or pressure – Our only expectation is for you to give exceptional customer service to every client at all times., • Full flexibility to ensure your career balances with your lifestyle., • Access to our market leading Mortgage, Commercial Finance, Equity Release and Protection proposition., • Administration support packages available to enhance your work/life balance or to enable you to be more productive., • Ability for you to grow and develop your own team within the YBM family., • Compliance and systems support, along with access to market leading tools to assist you in helping your clients., • A team environment sharing best practice and great ideas, • Working with a Nationally recognised and acclaimed independent and whole of market first-charge mortgage brokerage rated 5 stars on Trustpilot. If you want to explore a new opportunity that offers more in terms of Flexibility, Leads Provided and Greater Overall Earnings please apply to be considered for interview

Sales Support Administrator £27,000 - £29,000 Basic + Bonus + Benefits Liverpool, Merseyside – Hybrid Working (3 days office / 2 days home) Company Overview This established financial services business provides tailored funding solutions to customers across the UK. Due to continued growth, they are expanding their operations team with the appointment of a Sales Support Administrator to help maintain service levels, support internal teams and enhance the customer journey. With a strong reputation for service, modern systems and a collaborative working culture, the business offers long-term career prospects within a stable and growing organisation. Job Overview Aspion are leading the search for Sales Support Administrators to join a busy operations and sales support team in Liverpool. This role supports the full finance process from quotation through to completion, working closely with sales teams, lenders and customers. Success in the role will come from delivering accurate administration, excellent customer service and helping maximise new business conversion. Key Responsibilities Produce accurate finance quotations across finance and lending products Support new business enquiries and assist with sales pipeline progression Manage dealer, broker and customer queries through to resolution Process settlements, documentation and funding administration Support Business Development Managers with account administration Maintain service levels across key accounts and internal stakeholders Assist with commission schedules, campaigns and promotional activity Ensure all activity is compliant with FCA and internal procedures Identify process improvements to increase efficiency and service quality Person Specification Experience in sales support, business support, operations or customer service Background in finance, broker, lending or financial services advantageous You must be able to commute to the office based in Liverpool city centre. Strong administrative accuracy and attention to detail Confident using CRM systems, Microsoft Office and internal platforms Strong communication skills with customers and business partners Commercial awareness with a customer-first mindset Benefits £27,000 - £29,000 base salary Performance-related bonus scheme Hybrid working – 2 days from home, 3 days in the office Pension scheme 25 days holiday allowance + bank holidays Modern Liverpool city centre office Structured training and career progression Stable, growing business within the finance sector Supportive management team and collaborative culture Next Steps Applications are being reviewed immediately. To discuss this Sales Support Administrator opportunity in confidence, apply today or contact John Nesbitt for more information. ASPLIV