Join Our Fun, Female-Led Team in Fulham! We’re a fast-paced call centre supporting clients in the lifestyle and entertainment industries, and we’re on the lookout for a reliable, quick-thinking team member to join us. You’ll be working in an office, answering inbound calls, booking appointments, and managing multiple tasks, all from an iPhone. That means confidence using an iPhone and fast typing skills without predictive text are essential. What You'll Need: • Fluent English (Portuguese is a big bonus!), • Comfortable with flexible shifts, including late nights and weekends, • Live within 30 minutes of SW6, • Own an iPhone and be able to type quickly and accurately on it, • Discreet, professional, and open-minded, • Confident multitasking and using apps while on calls We offer full training, a supportive team environment, and a taxi home after late shifts for your safety. If you’re organised, tech-savvy, and thrive in a dynamic role, we’d love to hear from you!
I am a Psychotherapist and Lecturer. I work from home and have 2 dogs and a small cat. I am looking for support for 6 hours a week and can be flexible with the days. I have ADHD and a rare condition called SCDS that I am having brain surgery for in December. The role would include a mix of things. I have now moved into my property in Chessington and will need help to sort the office, order the furniture via access to work and help to make it a workable space. Next is sorting my finances and supporting with processes around my paperwork. On my down days, cups of tea, a listening ear and maybe running errands I can’t. I have good days and bad days with my health. My work is based around supporting people involved in crime or serious trauma so in the unlikely chance you see or hear material that is sensitive, confidentiality is the highest priority. I have previously written adverts but the move took its toll on me. I am ready to hold interviews ASAP. Payment will be via access to work so I would appreciate some research into this before interview. I am pretty laid back and you will be working in my own home. Please read this fully. Tell me a little about yourself. I will not move the application forward to interview without it. I look forward to hearing from you
Usual working days and hours: Full-time, 35 hrs p/w with a flexible working pattern Salary: £28 - £30,000 per year dependent on experience Usual place of work: This position will be home-based but local travel will be regularly required Contract: Permanent, starting within Q4 2025 Reports to: Report to the Chair of the Branch Board of Trustees The Role We’re looking for a Branch Manager with proven success in the charity sector and a strong focus on income generation. You’ll play a key role in giving animals a second chance by managing our day-to-day operations, leading our teams and driving new revenue streams. Managing our independent charity, you’ll work closely with its Trustees to grow our profile, build sustainable income and act as the main point of contact for our staff, the public, partners and volunteers. This is a varied, hands-on role with plenty of autonomy — no two days are the same. About Us RSPCA South West London branch is an independently registered charity based in Wandsworth, SW18. Our mission is to make sure that all animals have a good life, by rescuing and caring for those in need, by speaking on behalf of all animals and by inspiring everyone to treat them with compassion and respect. Your Key Responsibilities Lead income generation: Oversee shop operations, online sales, grants and fundraising efforts to maximise revenue. People management: Line-manage shop, sales and welfare staff, oversee budgets and staff performance and ensure targets are met. Expand fundraising: Maintain existing and identify new income streams including grants, campaigns, events and donor engagement. Branch operations: Manage day-to-day administration, compliance, health and safety, communications and volunteer coordination. Promote our mission: Support local outreach, animal welfare work, and public engagement through social media and community partnerships. You’ll Bring ● Strong background in income generation, budgeting and team leadership. ● Proven experience and effectiveness in the charity sector. ● Excellent people skills — comfortable managing staff and volunteers. ● Self-starter with great organisation, adaptability and problem-solving ability. ● Passion for animal welfare and alignment with the RSPCA’s mission. ● Competent with digital tools (Google Workspace, Canva, Microsoft Office). ● Over 18 with a full UK driving licence and able to travel regularly around the branch area. ● GCSEs in Maths and English (or equivalent functional skills). What We Offer ● Flexible working week. ● Workplace pension and staff discounts. ● 24/7 free staff wellbeing support. ● Ongoing training and career development. ● A rewarding role where your work directly helps vulnerable animals. Ready to drive change and raise vital funds for animal welfare? Apply today a cover letter detailing how your experience and skills fits with each of the key role responsibilities. Applications without a cover letter will not be considered for an interview. Additional Information Applications for the position will remain open until we have found a suitable applicant, therefore we recommend applicants apply early, as we do expect a high volume of interest in the position. There will be a probation of three months for the selected candidate. Our branch area currently covers SW11 1-3, SW15 1-6, SW18 1-5, SW19 1, SW19 3-8, SW20 0, SW20 8-9, SM1 1-4, SM2 5-7, SM3 8-9, SM4-6, SM5 1-4, SM6 0, SM6 7-9, KT4 7-8. We strongly believe in being an innovative, diverse, and inclusive organisation and recognise that diversity in all our people will help achieve that purpose and our mission more effectively. We actively encourage and seek applications from a wide diversity of candidates. In order to comply with legal requirements, we ask all potential candidates to provide their eligibility to work in the UK as part of the selection procedure. If you are invited to an interview, you will be asked to bring the appropriate original documents with you. Organisation type: CIO Registered Charity 1209355 The position is being recruited for by the RSPCA South West London Branch CIO registered charity number 1209355 and not the National RSPCA.
Job Description: Cafe General Manager at Pique Salary:35,500k (incl. Service charge) Perks: Class pass membership 40% off Pique cafe offering Who are we? Pique was founded in 2017 as a picnic delivery company and since then has grown into one of London’s most sought after caterers for breakfast & lunch events. The dream was always to open a café and this dream became a reality in January 2024 when we opened our first site on Lavender Hill. The café is popular both in the week and weekends as both a breakfast, brunch and lunch spot. It seats up to 40 inside with seating for another 20 outside. The café has gone from strength to strength and is becoming a real part of the Lavender Hill community. We run a fortnightly book club, ran a successful first ‘pub’ quiz night and are looking to grow this side of things. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. Our focus on sustainability, quality and style sets us apart from the rest. Essential Experience & Skills • Experienced in managing large teams and busy services, • Passionate about hospitality & customer service, • Strong Barista skills (dialling in, latter art, espresso pulling), • Upbeat and able to lead a team to deliver exceptional service at all times, • Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times, • Well-presented and a good team player, • An excellent communicator, • Keen eye for detail and sense or urgency Key Responsibilities: Team • Ensure customer service excellence remains the top priority in all café operations, Ensure the FOH team represents the Pique brand by providing top-tier service with energy and enthusiasm., • Serve as the main point of contact for the team, addressing business-related queries or directing staff to the appropriate department or person., • Accurately record all staff sick days and annual leave in line with Head of Operations, • Recruit, train, and motivate staff to deliver enthusiastic and exceptional customer experiences., • Ensure staff rotas align with contracted hours while adapting to fluctuating business levels to maintain reasonable labor costs Operational • Maintain operational consistency, including opening/closing procedures, customer service, check-backs, and ensuring the café remains clean and presentable through in-service checks., • Handle customer complaints, ensuring that any issue is escalated to the management team (GM, Assistant Manager, or Supervisors) this includes replying to reviews (Just GM), • Oversee daily completion of checklists in accordance with health and safety protocols, updating procedures as necessary based on business or service changes., • Keep the Maintenance record and pest control record updated and in use (along with the head chef), • Increase café revenue, reported every 3 months through sales efforts and successful events and general running of the cafe - this is not a streamline increase and should be reported as such with relevant data, • Ensure the Pique brand remains highly visible through consistent, high-quality service, active community involvement, and strong team performance as well as social media representation on any relevant platforms Event Coordination • Manage customer enquiry regarding café events and private bookings and cafe catering pre orders, • Help organize staffing, and handovers for relevant events, • Gather and analyse feedback post-event to improve offerings and ensure customer satisfaction.
Pique is one of London’s leading caterers with a production kitchen in Earlsfield and a popular café in Battersea. Our mission is to bring fun, delicious, innovative, restaurant quality food to Londoners, whether that be at home, the office, park or our café. We focus on the informal nature of picnic dining- the relaxed feeling of being with friends, with easy to eat, crowd pleasing food. The role: • Day time, weekday role with occasional weekend day, • The ideal candidate will be responsible for preparing, cooking, and presenting high-quality dishes tailored to the specific needs of our clients., • We are looking for an all rounder who is confident in all areas of the kitchen, from baking to meat preparation., • We expect the candidate to have strong presentation skills and to be able to follow product specs accurately, • Culinary degree or equivalent training preferred., • Strong knowledge of food preparation techniques, flavours, and food presentation., • Experience with menu planning and creating dishes for large-scale events., • Excellent organisational skills to ensure smooth execution., • Ability to work under pressure in a fast-paced environment and meet deadlines., • Confidence with food safety regulations and best practices., • Exceptional attention to detail and creativity., • Strong communication skills Health & Safety Compliance: Ensure all food handling and preparation meets health and safety regulations, including allergen management and safe transportation of food. Level 2 or 3 food hygiene is mandatory.