Hospital maintenance jobs in United Kingdom

10 years ago Thom & James drove a Piaggio ape Tuk Tuk all the way from Sicily to London on a 'Pizza Pilgrimage' to learn the secrets of perfect Italian pizza. They went on to set up a market stall in Soho with an oven in the back of the van before opening their first actual pizzeria on Dean Street. If you think that sounds as ridiculously cool as we do, and you love pizza, then read on… Nowadays we have over 20 award-winning pizzerias across the UK, we’ve got our own Pizza Academy where we run training workshops every day, and we’re also a BCORP - something we’re extremely proud about achieving. We pride ourselves on using the best ingredients from Naples including Caputo flour, fresh fior di latte, salsiccia e friarielle , to make the best Neapolitan pizza every day. We work hard because we think pizza makes people happier. As a Head Chef, you’ll be a specialist in creating the best Neapolitan Pizza’s, and for every guest to leave with a full belly, and already planning their next visit. You’ll also be accountable for: Team Management & engagement. Recruitment, training, and succession planning. Heath & safety compliance. Stock management. Successful guest pizza launches. Kitchen maintenance management. Food quality auditing. Reporting. Whilst skills are important, representing our values is just as important too. These shape our team culture. ‘Push Yourself’ because we believe learning new skills and coming out of your comfort zone will help us improve as a team. ‘Be Yourself’ means you can bring your own personality to work. Your hair colour is yours, not ours. We think tattoos are cool. And we love hearing about your interests outside of work. ‘Respect Others’ because everyone is welcome at Pilgrims and we’re committed to creating an inclusive environment where people feel they belong. ‘Enjoy Yourself’ because hospitality is an industry we love, and we want every Pilgrim to create happiness for each other and to have fun at work. Don’t take our word for it. In our most recent ‘happiness survey’ (team feedback survey)… Over 200 people said the thing they love most about working at Pilgrims is their team. Over 100 people said their favourite pizza perk was the amount of free pizza they get. And nearly 150 people said they love the culture, development opportunities and pizza quality at Pilgrims. What's in it for you? £35,500 - £45,000 + tronc starting at £7k annually with the possibility for more + bonus. 45hr week over 5 days. Serious career development - We are opening 4 pizzerias this year & next. On top of the standard 28 days holiday, you will get an extra day for every year you work for us (up to 5 Years). Some of our favourite Pizza Perks include... 1 extra day holiday as “Happiness Day’ so you can do something that you love and makes you happy about outside of work. Team trips to Naples & beyond to meet suppliers & try new pizzerias A tasty bonus every time you refer a friend to join. Free food & espresso every day - whole menu available & also deals with other restaurants A free after-work drinks (soft, beer or gin) 2 huge company-wide parties every year to celebrate Christmas and Ferragosto (We close all the pizzerias for these!) Free pizza when you visit any Pizza Pilgrims when you are not at work for you & up to 3 friends. So, if you’ve got this far down the job advert, it might mean that we’re a perfect match. Click the apply button and one of the team will reach out to you soon. Ciao!

The Pachamama family is proudly delivering an exceptional guest experience at the venues in central London. Each restaurant concept is built to be a space where guests can enjoy offerings from diverse locales, in an environment that takes them away on a culinary journey. As an experienced Head of Maintenance , we trust in your ability to step into our vibrant restaurant environment as we are seeking a highly experienced and motivated Head of Maintenance to oversee and enhance the maintenance operations of our facilities and equipment, ensuring optimal performance, safety, and efficiency.We hope that you will contribute to our mission of introducing inspiring hospitality concepts to the London restaurant scene and across the globe. Our philosophy is to do it our way and make the impossible possible. Key Responsibilities: - Develop and implement maintenance policies, procedures, and standards. - Create and manage the maintenance department budget, including forecasting expenses and tracking expenditures. - Oversee the maintenance and repair of all machinery, equipment, and facilities. - Ensure that all maintenance work is carried out in a timely and efficient manner. - Develop and maintain a preventive maintenance program to minimise downtime. - Address any potential safety hazards or regulatory compliance issues immediately. - Develop long-term maintenance strategies to support the company's operational goals. - Manage relationships with external vendors and contractors, including negotiating contracts and ensuring work meets quality standards. - Oversee the procurement of maintenance supplies, equipment, and services. - Ensure documentation is up-to-date and accessible for audits and inspections. - Prepare and present regular reports on maintenance performance, including key metrics such as downtime, cost, and efficiency. - Stay updated on industry trends, technologies, and best practices to ensure the maintenance department remains efficient and effective. For the Head of Maintenancerole, we offer the following benefits and opportunities: - Attractive annual salary based on your skills and experience. - Referral scheme with a £300 bonus for a successful candidate. - Complimentary breakfast, lunch, and dinner for all employees. - Generous staff discount at all group's restaurants. - Hospitality Rewards scheme for discounts on retails, gyms, eating out, cinema etc. - 28 days of holiday, ensuring a balanced professional and personal life. Other benefits include: - A friendly and positive work environment fostering respect and teamwork. - Psychological, financial and legal support available through our Employee Assistance Programme (EAP). - Salary paid monthly -- on the last Friday of each month. - Emergency advance payments available in exceptional circumstances. If this sounds of interest to you,** please apply**. Join the family and grow with us at Pachamama Group! This is your chance to be a part of something extremely exciting as we are planning great openings in the near future.

Job Title: Café Supervisor Location: Liverpool Street, Office Building Working Hours: Monday to Friday, 08:30 - 14:00 (will extend to 08:30 - 16:00 in the near future) Start Date: Week commencing 14/10 Bank Holidays: Off Staff on shift: 1 About Us: We are a café located within an office building in Liverpool Street, providing a welcoming and efficient service to employees and visitors. We are looking for an experienced Café Supervisor to join our team and help maintain the smooth daily operation of the café. Key Responsibilities: Stock Management & Control: Ensure effective stock management, including monitoring inventory levels and placing orders. Implement FIFO (First In, First Out) to reduce waste and ensure fresh stock. Food Safety & Hygiene: Maintain food safety and hygiene standards, complying with all health and safety regulations. Oversee the cleanliness and sanitization of the café, including food preparation areas and customer spaces. Health & Safety Compliance: Ensure the café operates in line with health and safety guidelines. Conduct regular checks and audits to ensure compliance. Rota Management: Create and manage staff rotas to ensure adequate coverage during opening hours. Orders & Supplier Relations: Manage relationships with suppliers, ensuring timely orders of fresh ingredients and consumables. Cleaning & Maintenance: Ensure all equipment is cleaned and maintained according to operational and hygiene standards. Ideal Candidate: Previous experience managing a café or similar hospitality establishment. Strong organizational skills, particularly with stock management and team scheduling. A solid understanding of food safety, health, and hygiene regulations. Ability to work independently and take ownership of day-to-day operations. Excellent communication and leadership skills.

Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight Overall Purpose of the Role: You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy. This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success. Key Responsibilities and duties: · Welcoming and serving customers · Operating the coffee machine · Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks · Making recommendations from the menu to the customers · Adhering to the Health & Safety procedures · Ensuring the coffee shop is clean and tidy at all times · Re-stocking and maintaining the quality of displays and labels · Performing Ovis serving standards for every customer · Following the shift timetable and cleaning rotas · Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO) Performing regular deep cleaning of the coffee machine Additional Responsibilities: · Attending training courses and meetings as required · Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation) Skills and knowledge: · Previous experience in a similar role is a must · In-depth knowledge of coffee origins and flavor profiles · Ability to create consistent and balanced coffee beverages · Experience with espresso machine troubleshooting and maintenance · Skill in managing coffee inventory and freshness · Familiarity with various brewing methods · Outstanding communication skills · Fast learner; you will need to know the menu so you can make recommendations · Able to manage stressful situations and remain calm · Passionate/proud about the brand · Positive attitude Job Types: Full-time, Part-time Work Location: In person

About OMA OMA is a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic waiter/waitress to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the floor area, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the manager to keep our service quality at it's best. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.

Full time (5 days per week) Animal Care Supervisor required For busy wildlife rescue and rehabilitation centre The successful candidate will be: - · reliable - · committed to helping wildlife, conservation, the environment and animal welfare - · able to work under pressure in case of emergencies - · numerate and able to calculate animal drug dosages based on weight - · holder of a clean driving licence - · have a strong stomach and be able to deal with sometimes severe injuries - · willing to work both indoors in the animal hospital and outside, cleaning animal enclosures, performing maintenance tasks on outbuildings and animal pens, and helping maintain the 6 acres of animal habitat. - · Able to work flexible hours, including bank holidays and weekends - · Able and willing to take advantage of the full on-the-job training that will be given. - · Scrupulous about maintaining strict hygiene protocols A competitive salary is available for the right candidate. Please apply in writing to: Wildlives Rescue and Rehabilitation Centre, Frating Road, Thorrington, CO7 8HT Any communications received other than by post will be disregarded.

Job Title: General Hospitality Assistant (Education sector) Location: London Position Type: Temporary About the Role: Are you passionate about delivering exceptional customer service and contributing to a positive environment? Admiral is partnering with or clients to find a dedicated General Hospitality Assistant who will play a vital role in enhancing the school experience for students, staff, and visitors. ** ** Key Responsibilities: Reception Duties: Provide a warm and welcoming experience at the front desk. Assist visitors, students, and staff, and manage phone and email communications effectively. Event Support: Help coordinate and set up school events, meetings, and functions. Ensure all spaces are prepared and maintained to meet high standards. Catering Assistance: Support in the preparation and serving of food and beverages for school-related events, adhering to food safety and hygiene standards. Administrative Support: Handle various clerical tasks such as filing, data entry, and maintaining records. Provide general administrative assistance as needed. Facility Upkeep: Assist with the setup and maintenance of school facilities, including arranging furniture and managing supplies. Ideal Candidate: -Previous experience in hospitality or customer service is a plus but not essential. -Excellent communication and interpersonal skills with a strong focus on customer satisfaction. -Strong organizational abilities and the capability to manage multiple tasks efficiently. -Basic understanding of food safety and hygiene is beneficial. -Ability to work well within a team and contribute positively to the school environment. Why work with us? Impact: Contribute directly to a supportive and thriving educational community. Growth: Access opportunities for professional development and career progression. Community: Be part of a dynamic and inclusive workplace. ** ** Benefits: Enjoy a competitive salary, comprehensive benefits package, and a friendly work environment.

Sous Chef - BAO Kings Cross Salary - £40000 to £42000 per year Schedule - Full Time Experience - Previous experience in a quality restaurant BAO Kings Cross are seeking a Sous Chef to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Sous Chef looking for a new role in an award winning, critically acclaimed group. The Restaurant Each BAO location represents a different slice of culture in Taiwan. Located in Pancras Square, BAO Kings Cross is a reimagined take on nostalgic Taiwan. The old foam teashop classics and cafes with a focus on rice plates, tea snacks and BAO Bakery Goods. Bubble teas, BAOs and BBGs can be ordered to go from the Counter. The Position As Sous Chef, you will be responsible for ensuring the delivery of consistent, high quality and innovative dishes throughout the operation. You will play a key role in menu development, working closely with the Head Chef; you will assist in managing the overall kitchen operation, including prep schedules, stock control, budgeting and maintenance, as well as the day to day management of the kitchen team. If you have the following, then we want to hear from you: Previous experience as a Sous Chef or Junior Sous Chef in a high quality Restaurant; Strong awareness of trends and seasonality of produce; A highly creative approach to your work with excellent attention to detail; Proven ability to manage, train and motivate a Kitchen brigade; Experience scheduling and reviewing staff rotas; A working knowledge of health and safety, compliance and procedures; This is a very exciting opportunity not to be missed for a talented Sous Chef eager to join a restaurant group with ambitious plans. The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You are paid overtime, and you will get 2 weeks rotas in advance so you can have a life outside of work. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. Our perks, hands down the best hospitality discount in London 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 5 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu. At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your best.

Job Title: Bookkeeper/ Office Manager for Restaurant Business Location: Kings Cross, London Working Hours: Monday – Friday, 9:00 AM – 5:00 PM Salary: £29,000 – £31,000 per annum (dependent on experience) Holidays: 25 days of paid leave per year Job Overview: We are seeking a bookkeeper/ office manager to help manage the financial records and reporting for our three restaurant locations, all within proximity. This crucial role supports the financial health and operational efficiency of each restaurant, requiring strong accounting expertise and the ability to manage multiple accounts simultaneously. Key Responsibilities: Bookkeeping: • Maintain accurate financial records for all three restaurants, including daily sales, expenses, and payroll. • Manage accounts payable and receivable, processing invoices, vendor payments, and monitoring cash flow. • Regularly reconcile bank accounts and credit card transactions for each location. • Prepare and distribute monthly financial reports, such as profit and loss statements and balance sheets. • Ensure compliance with tax regulations, including sales tax and payroll tax filings. • Oversee staff rota management and payroll, ensuring accurate wage calculations and timely payments. • Track and report on inventory costs, food and beverage expenses, and other operational expenditures. • Collaborate with restaurant managers and team leaders to improve financial processes and cost control. • Negotiate with contractors and suppliers to secure the best pricing. • Respond promptly to email queries and manage communications in the inboxes. • Office Management: • Oversee and support all administrative functions, ensuring the smooth operation of the office. • Organize and schedule meetings, appointments, and office activities. • Coordinate maintenance, repair, and upgrade of office facilities. • Provide administrative support to senior management and other departments as required. • Serve as the point of contact for employees on office matters, including facilities, equipment, and other resources. • Assist with onboarding of new employees, including organizing workspace, supplies, and IT setup. • Assist with any additional tasks or requests as assigned by your line manager. Qualifications: • Proven experience as a bookkeeper, ideally within the restaurant or hospitality sector. • Experience with Xero Accounting Software: • Strong knowledge of accounting principles, financial reporting, and tax compliance. • Proficiency in accounting software (e.g., QuickBooks) and Excel. • Excellent organizational skills with the ability to manage the finances of multiple locations. • High attention to detail and problem-solving capabilities. • Familiarity with payroll processes, sales tax, and general restaurant operations is an advantage. Benefits: • Competitive salary • 25 days of paid holiday annually • Opportunity to work in a dynamic and supportive team environment How to Apply: If you’re interested in joining our team, please send us your CV and cover letter. We look forward to hearing from you!

About OMA OMA is a restaurant located in the heart of London’s thriving Borough Market, inspired by the fishing villages and shores of the Greek isles and further Levant. It is the latest project by the dcco. collective [ SMOKESTAK, manteca ]. A site in the capital’s iconic market has been thoughtfully restored with natural and repurposed materials that echo the raw and wild landscapes of Greece. Central to the kitchen is a wood-burning hearth with all manner of grilled and skewered meats form our in-house butchery, alongside vegetables from flourish farm, youvetsi claypots, and a raw bar serving crudo, ceviche and tartar from day-boat catches in Cornwall. A 400-bin wine list with a dedicated wine team showcases unique selections from Greece and the wider Mediterranean and mainland Europe. Seating 80 inside with a further 50 on a fully enclosed terrace overlooking the market, this is a unique proposition within the area. OMA is driven by a passion for showcasing the best of British produce. We work with the most inspiring, sustainability-driven suppliers throughout every aspect of its operations. We are proud to be an independent business grounded in a purely hospitality background. We invite all to sit at the table with us. We promote a culture of learning and development. About the role We are on the lookout for an enthusiastic bartender to join our established team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. While experience in a similar environment is preferred, there is always opportunity for those who represent true hospitality. We are proud to have a very diverse team and celebrate individuality – we just ask to be yourself Responsibilities Routine maintenance of the bar area, including stock take, hygiene maintenance and prepping for service. Interacting with and serving customers during service. Be an ambassador for our brand at all times, through exceptional hosting skills and service. Working with the bar manager to keep out drinks offering fresh and competitive. Requirements Previous experience in a similar environment desirable but not essential. We offer - £200 a month employee of the month’ awards with bonuses. - £500 ‘refer a friend’ bonus. - 50% staff discount on food and beverage at all sites. - Cycle-to-work scheme - Cost price wine through our suppliers. - International trips for top performers. - In-house training dedicated to your personal development. - Trips to meet suppliers and producers. - Staff trip programme to meet farms, fish markets and vineyards. - We offer qualifications, including, WSET, health and safety, food training. - Company donations to charities our staff feel are close to home. - Whole team staff parties. - Wholesome staff meals, end of service drinks. - Pay increase every year of service for up to five years. - Access up to 50% of your pay early through wagestream. - 28 days holiday [including bank holidays] per year. - Pension provider | The Peoples Pension.

Job Title: Hospitality Assistant Location: London Company: Admiral Employment Type: Temporary About us: At Admiral we connect talented professionals with exceptional employers across various industries. We are currently seeking a dynamic Hospitality Assistant for one of our esteemed clients in the hospitality sector. If you have a passion for delivering outstanding customer service and thrive in a fast-paced environment, we want to hear from you Job responsibilities Guest Relations: Ensure a warm and professional welcome for all guests, addressing their needs and inquiries effectively. Service excellence : Support the setup and execution of events, meetings, and dining experiences, ensuring a smooth and enjoyable experience for guests. Administration: Manage reservations, facilitate check-ins and check-outs, and perform various administrative tasks as required. Team Collaboration: Work closely with team members to uphold high standards of cleanliness, organization, and efficiency. Problem solving: Address and resolve guest concerns and complaints with a positive attitude, escalating issues when necessary to ensure satisfaction. General Duties: Assist with operational tasks such as restocking supplies, maintaining inventory, and performing light maintenance as needed. Experience: Previous experience in hospitality or customer service is preferred but not essential. A genuine enthusiasm for providing excellent service is key. Skills: Excellent communication skills, a friendly and approachable demeanour, and the ability to multitask effectively. Availability: Flexible availability with the capacity to work evenings, weekends, and holidays as needed. Attitude: Positive, proactive, and eager to contribute to a great guest experience. Benefits: Competitive salary and opportunities for career advancement. A supportive work environment with a focus on professional development. Admiral is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates

The Barbary, situated in London's West End, is on the lookout for a skilled Chef de Partie to become a part of our award-winning kitchen team. Located in the heart of Covent Garden, our small, vibrant space encapsulates the essence of North African coastal cuisine. You’ll be - A passionate and experienced professional who thrives amidst the hustle and bustle of a high-energy kitchen environment. You will have previous experience cooking with fire – the Robata grill in The Barbary's open kitchen is at the heart of our vibrant culinary adventure. - A dedicated team player. Our kitchen staff pride themselves on their close-knit camaraderie and commitment to excellence. You'll contribute to daily ingredient preparations and line maintenance while ensuring the highest quality control. - A culinary enthusiast keen to learn and grow. Under the tutelage of our Head Chef Luca Ignesti, you'll further develop your understanding of North African cuisine and ingredients like sumac, za'atar, ras el hanout, amba, mahaleb, and more. - A vibrant personality ready to engage with our guests. You'll be part of creating the electric atmosphere that defines us, interacting with diners from your section and contributing to the overall restaurant experience. Our benefits - Employee Referral Scheme – up to £2,000. - Paid development courses – WSET, Watershed and more. - Generous staff discount of up to 50% across all our Studio Paskin venues. - Cost price wine and supplier discounts. - Enhanced parental leave package. - Cycle-to-work scheme. - Wagestream – put yourself in control of when you get paid. - Partnership with Kelly's Cause and automatic enrolment onto Hospitality Action’s Employee Assistance Programme – access to counselling, remote GP/physio services, legal advice, and more. About us Our success across Studio Paskin venues – The Palomar, The Blue Posts, Evelyn’s Table* and The Mulwray – is rooted in our commitment to heartfelt hospitality. We create places where we want to go, combining elegance, professionalism, and style, and earning us critical acclaim and multiple awards. We want you to be a part of it.

Come work with us at Koshari Street, a great team, great environment and one of the best growing fast food restaurants in London! Koshari Street is a vibrant and modern Egyptian Street Food restaurant (QSR). We are very fast very lean and we celebrate a great working environment as a family. We are expanding and are looking for new team members to join us. Responsibilities: - Greet and welcome customers in a friendly and professional manner and provide help and recommendations for them - Take customer orders and accurately input them into the system and take payment - Prepare and heat food and beverages according to established recipes and quality standards - Ensure food safety & hygiene guidelines are followed at all times - Handle till & payment for each order - Opening and closing the store including washing up & store hygene maintenance - Prepare corporate orders & box them properly for delivery Skills: - Strong hospitality skills with a focus on providing exceptional customer service in English (other languages are a plus) - Previous experience in food preparation or restaurant industry - Attention to detail and always being on time - Ability to connect with & charm customers as well as explain food concept to new customers - Familiarity with food safety regulations and procedures through Hygene certificate level 2 We offer competitive pay (up to £13.50) and a positive work environment and a lot of room to grow & get promoted. If you have a passion for food and want to start a career in restaurant chain business, apply to this job. Please note that this position may require standing for long periods of time and occasional lifting of heavy objects.

We are seeking an experienced and highly skilled Chef to join our restaurant's small kitchen team, which serves 20 covers. Most days you ‘d work with a second chef but 1 or 2 days you would handle all orders in autonomy. As the sole chef in the kitchen, you will have full responsibility for all culinary operations, ensuring the delivery of exceptional dishes that delight our customers. If you are a passionate and talented culinary professional who thrives in a fast-paced environment, this is the perfect opportunity for you to showcase your skills and creativity. Responsibilities: Menu Creation: Design a diverse and enticing menu that reflects the restaurant's theme, utilizing fresh, seasonal, and locally sourced ingredients whenever possible. Food Preparation: Take charge of all food preparation tasks, including cutting, marinating, cooking, baking, and plating, while maintaining high standards of presentation and taste. Quality Control: Ensure consistent quality of all dishes by adhering to standardized recipes and closely monitoring food preparation processes. Kitchen Organization: Keep the kitchen well-organized and maintain a clean and sanitized workspace to meet health and safety regulations. Inventory Management: Oversee inventory levels and coordinate with management to order supplies and ingredients as needed, minimizing waste and ensuring the kitchen is well-stocked. Budget Management: Work within budgetary guidelines and optimize food costs without compromising on quality. Time Management: Efficiently manage the preparation and cooking time to serve all customers promptly, especially during peak hours. Health and Safety Compliance: Strictly adhere to health and safety guidelines, ensuring that all food handling and storage practices are in line with industry standards. Collaboration: Coordinate with the front-of-house staff to ensure smooth service and address any customer inquiries or special requests regarding the menu. Creativity: Stay updated with the latest culinary trends and continuously innovate to surprise and delight diners with new and exciting dishes. Problem Solving: Demonstrate the ability to troubleshoot and resolve any kitchen-related issues that may arise during service. Kitchen Maintenance: Take care of kitchen equipment, reporting any malfunctions promptly and ensuring their regular maintenance. Requirements: Proven experience as a Chef or in a similar culinary role, ideally in high-quality restaurants or fine dining establishments. Profound knowledge of various cooking techniques and cuisines. Creativity and passion for culinary arts, with an ability to present dishes attractively. Strong leadership skills and the ability to handle a small kitchen independently. Excellent organisational and time-management skills. Ability to work under pressure and deliver consistent results during busy hours. A commitment to maintaining high food quality, hygiene, and safety standards. Adaptability and flexibility to work in a dynamic and challenging environment. Strong communication skills and a team-oriented mindset. Culinary degree or relevant certifications are advantageous but not mandatory. Join our dedicated team and contribute your expertise to create a remarkable dining experience for our valued guests. As the sole chef, you will play a crucial role in shaping the culinary identity of our restaurant and be rewarded with an exciting and fulfilling career in the hospitality industry.

Job Title: School Cleaning Operatives Location: Exeter, Devon Pay Rate: £12 per hour Hours: Monday – Friday, 4:30 PM – 6:30 PM Type: Temp to Perm Job Description: We are urgently seeking three reliable Cleaning Operatives to join our client’s school located in the Exeter area. This role is critical in ensuring that the school environment remains clean, hygienic, and welcoming for students and staff. Key Responsibilities: Cleaning Duties: Perform general cleaning tasks including dusting, sweeping, mopping, and vacuuming classrooms, hallways, restrooms, and other common areas. Sanitisation: Ensure all surfaces, including desks, chairs, and high-touch areas, are sanitized to meet health and safety standards. Waste Management: Empty bins and dispose of waste in accordance with school policies and environmental regulations. Reporting Issues: Identify and report any maintenance or safety concerns, such as damaged fixtures or spills, to the appropriate personnel. Health and Safety Compliance: Adhere to all health and safety guidelines, including the proper use of cleaning materials and equipment. Requirements: Right to work in the UK Document Enhanced DBS Check Experience: Previous experience in cleaning roles is preferred. Skills: Ability to work both independently and as part of a team. Strong organisational skills and attention to detail. Reliability: Must be dependable and punctual, with a proactive approach to completing tasks. Flexibility: Ability to adapt to varying tasks and responsibilities as needed. Hours: Work Schedule: Monday to Friday Shift Time: 4:30 PM – 6:30 PM Additional Information: Position Type: Temporary to Permanent Start Date: Immediate If you are interested in this opportunity and available to start immediately, please get in touch with us as soon as possible. We look forward to your application and hope to welcome you to our client’s team!

Job Title: Assistant Manager Location: Pop Playrooms Job Type: Full-time Overview: Pop Playrooms is an exciting and vibrant hospitality & leisure concept, built around our ideology that nothing brings people together like music and play! We’re expanding our team and we want ‘Pop’ People. Energetic, sociable, competitive, self-directed, imaginative and guest-focused. Our kind of person is the best version of you, idiosyncrasies and quirks included! The successful candidate will be responsible for overseeing the daily operations of our venue. The Assistant Manager will play a crucial role in ensuring the facility operates smoothly, creating a safe and enjoyable environment for our customers, while maintaining high standards of customer service and staff performance. This role involves hands-on management, mentoring junior team members, and ensuring compliance with safety and operational guidelines. Key Responsibilities: - Operational Support: General day-to-day management of Pop Playrooms, including staffing, inventory control, and financial oversight. Act as Duty Manager during key shifts, ensuring all activities align with company standards. - Customer Service: Ensure that all guests, have an exceptional experience at Pop Playrooms. Address any customer concerns or issues promptly and professionally, and work to implement strategies that enhance guest satisfaction and repeat visits. - Staff Management: Supervise and mentor junior team members and supervisors, ensuring they are well-trained and motivated to deliver high-quality service. Oversee staff scheduling and deployment to maintain optimal coverage, especially during peak times. - Event Coordination: Collaborate with the Events Coordinator to plan and execute birthday parties, themed events, and venue hires. Ensure these events are well-organized, safe, and enjoyable for all participants. - Safety and Compliance: Ensure we comply with all safety regulations and standards, including child safety, health and safety, and licensing laws. Oversee the completion of safety checks and Due Diligence records, taking action to address any issues or hazards. - Financial Oversight: Managing budgets, monitoring financial performance, and implementing cost-control measures. Assist with inventory management and ordering processes, ensuring supplies and materials are stocked appropriately for daily operations and special events. - Health & Safety: Promote a strong culture of safety within Pop Playrooms, ensuring that all areas are hazard-free and that staff are trained in emergency procedures, including first aid and fire safety. Respond promptly to any accidents or incidents, ensuring proper documentation and follow-up. - Leadership: Act as a positive role model for the team, fostering a collaborative and supportive work environment. Take ownership of the venue’s operation in the General Manager’s absence, ensuring a seamless continuation of service and safety standards. - Facility Maintenance: Regularly inspect the play areas, equipment, and overall facility to ensure everything is clean, safe, and in good working order. Coordinate any necessary repairs or maintenance tasks to minimize downtime and maintain the quality of the play experience. - Training and Development: Engage in ongoing training and development for both yourself and the team. Provide feedback to senior management on training needs and assist in the professional growth of team members, ensuring they are equipped to deliver exceptional service. Qualifications / Experience: - Proven experience as an Assistant Manager or in a supervisory role within a family entertainment center, leisure/hospitality venue, or similar environment. - Strong leadership and people management skills, with the ability to inspire and motivate a diverse team. - Excellent organizational and problem-solving abilities, with the capacity to make quick, effective decisions in a dynamic environment. - A thorough understanding of child safety, health and safety regulations, and relevant industry standards. - Exceptional customer service skills, with the ability to interact positively with children and their families. - Financial management experience, including budgeting and inventory control. - Flexibility to work evenings, weekends, and holidays as required.

WHO WE ARE LOOKING FOR: - Creative and passionate about food and customer service - Ability to embrace change - Attentive and patient - Strong organisational and multitasking skills - Thrives under pressure - Team player WHAT WE REQUIRE: - 2+ years of experience - Good level of reading, writing, and oral proficiency in English language - Training in hospitality and/ or health & safety is an advantage WHAT YOU WILL BE DOING: - Prepare restaurant set up for opening - Set up linens, silverware, and glasses as required on the tables - Greet and escort guests to their table - Be well versed with the menu, method of preparation, portion sizes, allergens, and accompaniments - Know and understand the special dishes/ drinks and to inform guests about these - Offer menu recommendations upon request - Up-sell additional products when appropriate - Take accurate food and drinks orders - Using POS ordering software diligently - Check guest ID’s where necessary to ensure minimum age requirements for consumption of alcoholic beverages - Communicate order details and any specific information or issues with the kitchen - Serve food and drinks orders - Check dishes and kitchenware for cleanliness and presentation, reporting any problems - Maintain a tidy floor and bar area - Clean and polish glassware - Check and deliver bills, and taking payments - Clear plates, glasses, and silverware from tables - Follow all relevant health & safety regulations - Keep fridges regularly stocked - Clean and maintenance of appliances as required - Answer phone calls, taking online orders, and adding bookings on the system - Coordinate take away orders with the kitchen and providing drivers with correct food - Always maintain excellent grooming standards - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees - Prepare stock inventory when requested

Job Duties of a Kitchen Supervisor at Hot N Juicy Shrimp: A Kitchen Supervisor at Hot N Juicy Shrimp is responsible for overseeing the daily operations of the kitchen, ensuring that all culinary activities are carried out efficiently, safely, and to the highest standards of quality. This role includes managing the kitchen staff, maintaining hygiene standards, and ensuring a smooth workflow during service. Additionally, the Kitchen Supervisor will utilise Trail Hospitality to streamline operations, replacing traditional paper processes with digital checklists and guides. Supervising Kitchen Operations: Overseeing the preparation and presentation of all dishes to ensure they meet Hot N Juicy Shrimp's quality and consistency standards. Coordinating the flow of orders between the kitchen and the front of house, ensuring timely service during peak periods. Using Trail Hospitality to monitor and guide daily kitchen operations, ensuring that all tasks, such as opening checks and closing procedures, are completed efficiently and accurately. Ensuring that all kitchen equipment is functioning properly and arranging for repairs or maintenance as needed. Staff Management: Supervising and managing the kitchen staff, including chefs, kitchen porters, and other kitchen assistants. Training new staff on kitchen procedures, safety standards, proper food handling techniques, and the use of Trail Hospitality for task management. Organising staff rotas and managing shifts to ensure the kitchen is adequately staffed at all times. Health and Safety Compliance: Enforcing strict adherence to food safety and hygiene standards, including proper storage, handling, and preparation of food. Conducting regular health and safety audits using Trail Hospitality to ensure compliance with local regulations and Hot N Juicy Shrimp's policies. Ensuring that all staff follow proper safety protocols, including the use of protective equipment and the safe operation of kitchen machinery. Inventory and Stock Management: Monitoring inventory levels of ingredients, supplies, and equipment, and placing orders as needed to ensure the kitchen is well-stocked. Managing stock rotation to minimise waste and ensure that ingredients are fresh and of the highest quality. Keeping accurate records of stock usage through Trail Hospitality, conducting regular inventory checks, and ensuring transparency in inventory management. Quality Control: Tasting dishes to ensure they meet Hot N Juicy Shrimp's flavour, appearance, and quality standards. Addressing any issues with food quality or presentation promptly, working with the kitchen team to make necessary adjustments. Implementing and maintaining kitchen standards and procedures through Trail Hospitality to ensure consistent quality across all shifts. Customer Satisfaction: Working closely with the front of house team to handle any customer feedback or complaints regarding food quality or service. Ensuring that special requests or dietary requirements are communicated to the kitchen staff and handled appropriately. Continuously seeking ways to improve the dining experience for Hot N Juicy Shrimp's customers through menu innovation and quality control. Administrative Duties: Preparing reports on kitchen performance, including staff efficiency, food costs, and waste management, facilitated by the tracking capabilities of Trail Hospitality. Participating in menu planning and development, offering insights on kitchen capabilities and ingredient availability. Assisting with budget management by controlling food costs, labour, and other kitchen-related expenses. Key Skills and Attributes: Leadership: Ability to effectively manage and motivate a team in a fast-paced environment. Attention to Detail: Ensuring every dish meets the highest standards of quality and presentation. Time Management: Ability to prioritise tasks and manage time effectively during busy service periods. Problem-Solving: Quickly addressing and resolving any issues that arise in the kitchen. Communication: Strong communication skills to liaise between the kitchen team, front of house staff, and management. Tech-Savvy: Comfortable using Trail Hospitality to replace traditional paper processes and guide the team through daily operations. By integrating Trail Hospitality into daily operations, the Kitchen Supervisor at Hot N Juicy Shrimp ensures that all tasks are completed efficiently, compliance is maintained, and the kitchen runs smoothly, ultimately contributing to the restaurant’s reputation for excellent food and service.

We are seeking a dedicated and reliable Cleaner to maintain the cleanliness and presentation of our properties. The ideal candidate will ensure that each property meets high standards of cleanliness and is ready for new guests. Responsibilities: 1. Cleaning Duties: - Thoroughly clean and sanitize all areas of the property, including bedrooms, bathrooms, living areas, and kitchens. - Dust and polish furniture, fixtures, and fittings. - Clean floors by sweeping, vacuuming, and mopping as required. - Clean windows, mirrors, and glass surfaces. 1. Linen and Laundry: - Change and launder bed linens and towels. - Replace linens with fresh, clean sets. - Manage and maintain laundry supplies. 1. Restocking: - Replenish supplies such as toilet paper, soap, and cleaning products. - Ensure that all amenities are well-stocked and properly presented. 1. Inspection and Reporting: - Inspect the property for any maintenance issues or damage. - Report any issues or concerns to the property manager immediately. 1. Compliance: - Follow all health and safety guidelines and company policies. - Adhere to Airbnb cleanliness standards and guidelines. 1. Additional Tasks: tagalog speakers are welcome Handle special cleaning requests or tasks as needed. - Assist with other duties as assigned by the property manager. Qualifications: - Previous cleaning experience preferred. - Attention to detail and a high standard of cleanliness. - Ability to work independently and manage time effectively. - Reliable, punctual, and able to handle physical demands of the job. - Good communication skills and ability to follow instructions. Schedule: - Flexible hours, including weekends and holidays, as needed. Compensation: 13 -15 pounds an hour

About Us Approved Air is a leading provider of specialized HVAC services, committed to ensuring the highest standards of air quality and system performance in healthcare and industrial environments. Our services include comprehensive validation, rebalancing, testing, and maintenance to meet and exceed industry standards. We are looking for a skilled and experienced HVAC Validation and Testing Engineer to join our dynamic team. If you are passionate about maintaining high standards in air quality and system efficiency, this role is perfect for you. Key Responsibilities Validation: Conduct thorough validation of new installations to ensure compliance with Health Technical Memorandum (HTM) standards. Provide detailed assessments and reports on system performance. Rebalancing: Perform rebalancing of HVAC systems to achieve 100% – 110% of specified designs, ensuring optimal system efficiency and performance. DPC Testing: Carry out Discrete Particle Counting (DPC) as an alternative to traditional DOP testing, ensuring high levels of accuracy in filter performance assessments. Clean Up Rates Testing: Execute clean-up rates testing in accordance with BS EN ISO 14644 standards to evaluate an area's capability to eliminate airborne particles effectively. Verification: Use your industry knowledge to undertake verifications, producing industry-leading reports that help our clients maintain high standards of air quality. Particle Counting: Utilize specialized equipment to conduct particle counting in designated Clean Rooms, providing detailed reports on particle sizes at multiple measurement points. Duct Sampling: Perform duct dust sampling with independent certified laboratory analysis to provide accurate and reliable results for clients. LEVS Testing: Conduct testing of Local Exhaust Ventilation Systems (LEVS) throughout hospitals, offering professional advice on system improvements and providing comprehensive performance reports. Pre-Planned Maintenance: Execute full cleans of Air Handling Units (AHUs) and provide detailed reports with before and after photographs to document the work carried out. DOP Testing: Conduct filter integrity leak tests on high-efficiency filters to ensure that neither the filter nor its housing allows for bypass, maintaining system integrity. UCV Entrainment Testing: Perform ultra-clean ventilation (UCV) entrainment testing to monitor contamination levels within ultra-clean airflow environments. Active Air Sampling: Conduct active air sampling and swab testing to determine the cleanliness and colony-forming unit levels within specific areas, ensuring compliance with cleanliness standards. Qualifications and Experience Education: Relevant qualifications in HVAC Engineering, Mechanical Engineering, or a related field. Experience: Previous experience in HVAC validation, testing, or maintenance within healthcare or industrial environments. Technical Skills: Proficiency in using specialized equipment for particle counting, DPC testing, and LEVS assessments. Knowledge: Strong understanding of Health Technical Memorandum (HTM) standards, BS EN ISO 14644, and other relevant regulations. Communication: Excellent verbal and written communication skills, with the ability to produce detailed technical reports. Attention to Detail: High level of attention to detail and a commitment to maintaining the highest standards of work. Why Join Approved Air? Professional Development: We offer continuous learning opportunities and support for professional development to help you advance in your career. Cutting-Edge Technology: Work with the latest equipment and technology in the field of HVAC validation and testing. Impactful Work: Be a part of a team that plays a crucial role in ensuring safe and compliant air quality in critical environments. Supportive Environment: Join a friendly and collaborative team dedicated to maintaining the highest standards in the industry.

Al Forno Wimbledon is looking for a dedicated and hardworking Kitchen Porter to join our dynamic team. The Kitchen Porter plays a crucial role in maintaining the smooth operation of our kitchen by ensuring cleanliness, organization, and support to the kitchen staff. This is a fantastic opportunity for someone eager to start a career in the hospitality industry, with potential for growth and development within the restaurant. Key Responsibilities: Cleaning and Maintenance: - Maintain cleanliness and hygiene standards in the kitchen, including washing dishes, utensils, and cooking equipment. - Regularly clean kitchen surfaces, floors, and storage areas. - Dispose of waste, recycling, and kitchen refuse in accordance with health and safety regulations. Support to Kitchen Staff: - Assist chefs and kitchen staff with basic food preparation tasks, such as peeling, chopping, and portioning ingredients as needed. - Ensure that all kitchen equipment is properly cleaned, sanitized, and stored after use. - Restock kitchen supplies, such as plates, glasses, and cutlery, ensuring they are readily available for the kitchen and front-of-house staff. Organization: - Maintain an organized and efficient kitchen by properly storing and labeling ingredients, cleaning products, and kitchen equipment. - Assist in receiving and unpacking deliveries, ensuring that stock is rotated and stored correctly. Health & Safety Compliance: - Follow all health and safety guidelines, including the proper use of chemicals and cleaning equipment. - Report any maintenance or equipment issues to the Head Chef or Kitchen Manager promptly. Teamwork: - Work closely with the kitchen team to ensure the smooth running of the kitchen during service. - Communicate effectively with colleagues to support a positive and efficient work environment. Skills & Qualifications: Experience: - Previous experience in a kitchen or hospitality environment is preferred but not required. Training will be provided. Skills: - Ability to work in a fast-paced environment. - Strong attention to detail. - Good organizational skills. - Ability to work independently and as part of a team. Physical Requirements: - Ability to stand for long periods. - Capability to lift and carry heavy items, such as pots, pans, and crates. Personality Traits: - Reliable and punctual. - Willingness to learn and adapt to new tasks. - A positive attitude and a strong work ethic. Benefits: - Competitive salary. - Staff meals during shifts. - Opportunities for training and career development. A supportive and inclusive work environment.

The bar staff is responsible for delivering exceptional customer service by preparing and serving beverages, both alcoholic and non-alcoholic, in a timely and professional manner. This role requires a keen attention to detail, strong interpersonal skills, and a thorough knowledge of drink recipes and mixology techniques. The ideal candidate will be able to create a welcoming atmosphere, maintain a clean and organized bar, and ensure all legal regulations related to alcohol service are followed. Key Responsibilities: 1. Drink Preparation and Service: • Mix and serve a variety of beverages, including cocktails, mocktails, wines, beers, and spirits. • Provide recommendations to customers on drink selections based on their preferences. • Ensure all drinks are prepared according to standard recipes and portion sizes. 2. Customer Service: • Greet and engage with customers in a friendly and professional manner. • Take orders accurately and ensure customers are served promptly. • Address customer inquiries and complaints efficiently, escalating issues to the Bar Manager when necessary. 3. Bar Maintenance and Cleanliness: • Keep the bar area clean and organized, including washing glassware, cleaning countertops, and maintaining equipment. • Restock bar supplies such as liquor, mixers, garnishes, and other essentials throughout the shift. • Conduct regular inventory checks and report shortages or discrepancies to the Bar Manager. 4. Cash Handling and Transactions: • Handle cash and credit card transactions accurately, ensuring all sales are recorded correctly. • Balance the cash register at the end of the shift, reporting any discrepancies. 5. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards. • Comply with all local laws and regulations regarding the sale of alcohol, including verifying customer age and refusing service to intoxicated patrons. • Attend regular training sessions on responsible alcohol service, first aid, and emergency procedures. 6. Team Collaboration: • Work closely with other bar staff, waitstaff, and kitchen staff to ensure efficient service. • Assist in the training of new bar staff as needed. • Participate in staff meetings and contribute to the continuous improvement of bar operations. Qualifications: • Previous experience as a bartender or in a similar role is preferred. • Strong knowledge of mixology, drink recipes, and beverage trends. • Excellent communication and customer service skills. • Ability to work in a fast-paced environment while maintaining high standards of service. • Basic math skills for handling cash transactions. • Flexibility to work evenings, weekends, and holidays as needed. Physical Requirements: • Ability to stand for long periods of time. • Capable of lifting heavy items, such as cases of liquor or beer kegs, as required. Additional Skills: • Certification in responsible alcohol service (e.g., TIPS or equivalent) is a plus. • Passion for the hospitality industry and a positive attitude.

As a PPM Engineer, you will be responsible for maintaining the highest standards of maintenance and upkeep across all areas of the hotel. Your role will involve planned preventative maintenance, reactive maintenance, and ensuring the smooth operation of the hotel's facilities. Key Responsibilities: PPM Activities: Carry out planned preventative maintenance activities in accordance with company and departmental standards throughout the hotel. Daily Inspections: Perform daily walks of public areas and guest corridors to replace failed lamps and ensure all lights are working as designed. Guest Room Maintenance: Conduct basic PPM activities on fixtures and fittings within guest bedrooms, maintaining company and departmental standards. Reactive Maintenance: Provide a fast and professional reactive maintenance service to guest rooms and public areas as directed by departmental managers. A/C Maintenance: Ensure A/C ventilation grills are cleaned during PPM visits to guestrooms. Coordination with Housekeeping: Liaise with Housekeeping to coordinate and prioritize maintenance activities. Prompt Response: Respond promptly to maintenance inquiries across all departments. Safety Compliance: Carry out maintenance repair work while ensuring appropriate PPE is worn and safety standards are met. Qualities We Are Looking For: Previous experience desirable in a 4 start hotel training given Ability to work independently and efficiently. A positive attitude with the ability to follow instructions. Excellent attention to detail to ensure the highest standards are maintained. What We Offer: We offer a competitive salary and benefits, including a uniform, room discounts, and excellent training opportunities. Join us and become part of the global IHG family. Together, we work better – we trust and support each other, do the right thing, and welcome different perspectives. Join the Crowne Plaza London Kings Cross team and elevate your career in the hospitality industry today!

The floor staff is responsible for delivering a high level of customer service to all guests, ensuring they have a memorable dining experience. This role involves greeting and seating guests, taking food and drink orders, delivering meals, and providing attentive service throughout the customer’s visit. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to work efficiently in a fast-paced environment. Key Responsibilities: 1. Customer Service: • Greet guests warmly upon arrival and assist with seating arrangements. • Present menus, explain daily specials, and answer questions about menu items, beverages, and other restaurant services. • Take accurate food and beverage orders and relay them to the kitchen and bar staff promptly. 2. Order Management: • Ensure that all orders are prepared and served according to the restaurant’s standards and within a reasonable time frame. • Serve food and beverages to guests, ensuring the correct dishes are delivered to each customer. • Check back with customers to ensure satisfaction with their meals and beverages. 3. Dining Area Maintenance: • Maintain the cleanliness and organization of the dining area, including setting up and clearing tables, refilling condiments, and resetting tables after guests leave. • Monitor the dining area for spills, messes, and other potential hazards, addressing them promptly to maintain a safe environment. • Assist with the arrangement of seating and tables to accommodate reservations and walk-in guests. 4. Payment Handling: • Present the bill to customers and process payments accurately, handling cash, credit cards, and other forms of payment. • Ensure that the cash register balances at the end of each shift, reporting any discrepancies to the Floor Manager. 5. Team Collaboration: • Work closely with kitchen staff, bartenders, and other floor staff to ensure smooth operation and a seamless dining experience for guests. • Communicate any special requests, allergies, or dietary restrictions to the kitchen and bar staff. • Assist with training new floor staff as required. 6. Complaint Resolution: • Handle customer complaints and concerns professionally, seeking to resolve issues to the customer’s satisfaction. • Escalate unresolved complaints to the Floor Manager or Restaurant Manager when necessary. 7. Compliance and Safety: • Adhere to all health and safety regulations, including food safety and sanitation standards. • Follow all restaurant policies and procedures, including those related to uniform, grooming, and punctuality. • Attend regular training sessions on service standards, food handling, and emergency procedures. Qualifications: • Previous experience in a customer service role, preferably in a restaurant or hospitality setting. • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment while maintaining a positive attitude. • Strong attention to detail and the ability to multitask effectively. • Basic math skills for handling payments and making change. Physical Requirements: • Ability to stand, walk, and carry trays of food and beverages for extended periods. • Capable of lifting and carrying items up to 25 pounds. • Flexibility to work shifts, including evenings, weekends, and holidays. Additional Skills: • Knowledge of food and beverage menus, including basic wine, beer, and cocktail knowledge, is a plus. • A passion for customer service and hospitality.