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TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

£28,000-£34,000 Basic + Bonus Structure Are you someone who enjoys building relationships, providing excellent customer service, and helping clients get the most from the products and services they use? Flourish have partnered with an exciting client looking to hire an Entry Level Account Manager to join their growing team. This role offers an excellent opportunity for someone early in their career to step into a client-focused position with genuine opportunities for development and progression. Rather than focusing purely on new business, you'll be responsible for nurturing existing customer relationships, identifying growth opportunities, and ensuring clients receive an exceptional experience throughout their journey. • Competitive basic salary, • Performance-related bonus scheme, • Full training and support provided, • Clear pathway into Senior Account Management and Leadership roles, • Collaborative and supportive team culture, • Regular incentives, team events, and social activities, • Long-term career development opportunities, • Acting as a primary point of contact for a portfolio of customers, • Building strong and lasting client relationships, • Supporting customer retention and satisfaction initiatives, • Identifying upsell and cross-sell opportunities where appropriate, • Conducting regular customer reviews and follow-ups, • Managing account information and activity within the CRM, • Working closely with internal teams to deliver an excellent customer experience, • Strong communication and interpersonal skills, • Customer-focused with a relationship-building mindset, • Organised and able to manage multiple priorities, • Motivated and eager to develop professionally, • Positive, proactive, and solutions-oriented, • Experience in customer service, hospitality, retail, sales, or recruitment would be beneficial but isn't essential This is a fantastic opportunity for someone looking to move into account management and join a business that values its people, invests in development, and promotes from within. If you're looking for a role where you can build relationships, develop your career, and make a real impact, we'd love to hear from you. #J-18808-Ljbffr

This is a truly exciting opportunity to work for a Multi Million pound Food business who produce premium private label and branded products to both the retail and foodservice sector. As one of the leaders in their marketplace they represent innovation, quality, added value and delivery. • Reporting to the Head of Sales you will take responsibility for driving growth through the management of a portfolio of Foodservice, Leisure & Convenience accounts, • Operating at the forefront of your market you will be responsible for developing effective partnership relationships with your accounts, involved in all aspects of negotiation with full P&L responsibility., • Identifying new business opportunities within relevant channels, • You will be a confident individual who wants to take ownership and day to day control of a portfolio of accounts, in addition to seeking out new customer opportunities within your channel, • Worked within a food FMCG environment you will have gained a good sales grounding, • Commercially strong you will have a highly engaging personality and demonstrate a high work ethic., • Experience working with Hospitality, Leisure or foodservice customers is essential #J-18808-Ljbffr

Location Winchester Hours 35 hours per week, Monday - Friday Package £30,000 + enhanced benefits & rewards Basis Permanent We are Pegasus Homes Ltd, a vibrant, dynamic business who are proud to design, build, and create high-quality homes with a focus on independent later living for the over 60's. Our current portfolio has some 1100 homes across 40 communities and our developments are beautifully designed offering stunning community living. You will be based at our 'Winchester Holts' development which compromises a selection of beautiful apartments as well as stylish residents lounge and landscaped gardens. We are seeking a dedicated Senior Building & Community Coordinator to take ownership of our site operations, resident experience, and day-to-day facilities management. In this dual-focus role, you will be the heart of our site, serving as the primary face to face contact for our residents while ensuring our building remains safe, fully compliant, and maintained to the highest premium standards. • Take full ownership as the primary, face-to-face point of contact for resident needs, driving community satisfaction through proactive, welcoming communication., • Plan, organise, and host engaging social events and initiatives to foster a vibrant, inclusive atmosphere., • Lead the customer onboarding journey, assisting new residents during move-in to ensure a seamless settling in experience., • Build strong, lasting relationships with residents and their families to drive long-term satisfaction., • Oversee daily operations to ensure communal spaces, grounds, and gardens are kept in pristine condition., • Conduct regular building inspections and carry out routine compliance checks (fire alarm testing, emergency lighting, water testing)., • Perform minor quick fixes, system resets, and manage water flushing regimes for vacant apartments., • Serve as the technical contact for internal Sales, Development, Property, and Completions teams regarding defect resolutions and post-handover works., • Take ownership of site wide Health & Safety protocols, ensuring complete regulatory compliance., • Maintain accurate digital and physical compliance logs, administrative records, and site event diaries., • Act as the primary on-site responder during emergencies, managing incidents calmly and efficiently., • Coordinate external contractors and service providers (maintenance, utilities, refuse, deliveries) to ensure high-quality standards and timely repairs., • Use internal IT and CRM systems to track requests, log data, and manage financial and operational records., • Identify operational efficiencies and cost‑saving opportunities without compromising service quality., • You'll work 35 hours per week, 08:30 - 16:00 Monday to Friday., • At Pegasus, the safety and wellbeing of our residents are our highest priorities. Therefore, this role is subject to an Enhanced DBS check (we handle the application and cost for this). To succeed in this role, you’ll need to be a 'people person' who takes genuine pride in their surroundings. You are as comfortable chatting with a resident over coffee as you are checking a fire alarm panel or coordinating a contractor. • Experience in facilities management, property maintenance, or luxury hospitality is a significant plus., • You take responsibility seriously. You understand the importance of Health & Safety compliance and are diligent when it comes to essential checks and record‑keeping., • From managing a move‑in schedule to planning a summer garden party, you can juggle administrative tasks and event planning., • You’re a clear communicator who enjoys working with internal teams and external contractors to get the job done right., • You understand that our developments aren't just buildings, they are homes. You’ll treat the development with the care and attention to detail it deserves., • You are punctual, professional, and possess a calm head when dealing with emergencies., • You are comfortable using basic IT systems for logging maintenance requests and maintaining digital records. At Pegasus Homes, we believe an effective work‑life balance requires support across three key elements. By joining our team you will enjoy a comprehensive benefits package. • FInancial Wellbeing Contributory pension with enhanced employer input, Life Assurance, a Company Discounts Portal, and a Refer‑a‑Friend scheme., • Mental Wellbeing Enhanced annual leave (with a holiday buying scheme), two paid volunteering days per year, and a comprehensive Employee Assistance Programme., • Physical Wellbeing A Health Cash Plan, 24/7 Virtual GP access, and discounted gym memberships. Our team personally reviews every application. Depending on the role, the process typically involves a telephone screening call, followed by one or two interview stages (virtual and/or in‑person). We always encourage a site or office visit so you can experience life at Pegasus Homes firsthand. We promise to keep you updated throughout your journey. We are an inclusive employer and welcome applications from all backgrounds. Please let us know if you require any reasonable adjustments during the process. Note: Applicants must currently possess the right to work in the UK. #J-18808-Ljbffr

Selway Joyce is an independent construction consultancy with a 69-year legacy in Quantity Surveying and Project Management. We work across prime residential, heritage, education, and luxury hospitality sectors – trusted by royal households, leading family offices, and some of the UK’s most prestigious institutions. We’re RICS-regulated, growing, and proud of a culture that puts quality and people first. The Role As a Project Quantity Surveyor, you will be responsible for the client side commercial management of construction projects, ensuring effective cost control, contract administration, procurement & tendering, and financial reporting throughout the project lifecycle. Your role is to protect the client budget and control costs. The role requires independent management of projects or work packages while supporting commercial deliverables and changes on a project. What You’ll Be Doing • Manage commercial aspects of projects from pre-construction to final account for clients new and existing, • Prepare cost plans, budgets, and tender documentation, • Procure contractors and suppliers in accordance with company procedures, • Administer construction contracts (Mainly JCT but NEC experience is beneficial but not required), • Prepare valuations, applications for payment, and variation assessments, • Monitor project costs, cash flow, and financial performance, • Produce monthly cost reports and forecasts for the client team, • Manage contractor accounts and payments, • Develop and maintain effective working relationships with clients, contractors and consultants, • Identify and manage commercial risks and opportunities on behalf of clients, • Attend client, design, and site meetings, • Support dispute avoidance and resolution processes (with senior team support), • Act as CA/EA and produce meeting minutes and change control forms with review from senior QS/Associate QS, • Support the wider team in project and business tasks, • Become a valued member of the SJL team and join us on business development events and building your personal brand What We’re Looking For Technical & Professional Expertise • Strong commercial awareness and cost management capability, • Good understanding of UK construction contracts and procurement routes, • Ability to manage projects with little support., • Typically 3–5 years’ experience in quantity surveying or commercial management, • Proficient in QS software and excel Client Relationships & Business Development • Demonstrate a professional, client-focused approach and takes pride in positive client relationships, • Understand the importance of service excellence in maintaining client relationships, securing repeat business and supporting the growth of the practice through positive service delivery, • Join us in attending industry events and development opportunities to expand professional networks, skills and knowledge, • Polite and professional, • Take ownership of their role and the commercial performance of allocated projects or workstreams and proactively identifies solutions to commercial challenges Leadership & People Development • Support the development of junior colleagues through coaching, guidance and sharing knowledge and experience, • Effective negotiation and communication skills, • Work collaboratively with colleagues, clients and project stakeholders to achieve successful outcomes, • Committed to upholding the company values at all times Personal Effectiveness • Set personal objectives to enhance their performance and personal development, • Motivated to learn, and ask questions to build their knowledge, • Adaptable and flexible to changing requirements, • Take ownership of their role and responsibilities, • Proactively record CPD requirements in accordance with the professional membership requirements What You’ll Get • Competitive salary package, • Performance bonus, • 27 days leave, • Private medical & Mental health cover, • Enhanced pension, • Life assurance (4x salary) & Critical illness cover, • Professional membership #J-18808-Ljbffr

£28,000-£34,000 Basic + Bonus Structure Are you someone who enjoys building relationships, providing excellent customer service, and helping clients get the most from the products and services they use? £28,000-£34,000 Basic + Bonus Structure Are you someone who enjoys building relationships, providing excellent customer service, and helping clients get the most from the products and services they use? Flourish have partnered with an exciting client looking to hire an Entry Level Account Manager to join their growing team. This role offers an excellent opportunity for someone early in their career to step into a client-focused position with genuine opportunities for development and progression. Rather than focusing purely on new business, you'll be responsible for nurturing existing customer relationships, identifying growth opportunities, and ensuring clients receive an exceptional experience throughout their journey. • Competitive basic salary, • Performance-related bonus scheme, • Full training and support provided, • Clear pathway into Senior Account Management and Leadership roles, • Collaborative and supportive team culture, • Regular incentives, team events, and social activities, • Long-term career development opportunities, • Acting as a primary point of contact for a portfolio of customers, • Building strong and lasting client relationships, • Supporting customer retention and satisfaction initiatives, • Identifying upsell and cross-sell opportunities where appropriate, • Conducting regular customer reviews and follow-ups, • Managing account information and activity within the CRM, • Working closely with internal teams to deliver an excellent customer experience, • Strong communication and interpersonal skills, • Customer-focused with a relationship‑building mindset, • Organised and able to manage multiple priorities, • Motivated and eager to develop professionally, • Positive, proactive, and solutions‑oriented, • Experience in customer service, hospitality, retail, sales, or recruitment would be beneficial but isn't essential If you're looking for a role where you can build relationships, develop your career, and make a real impact, we'd love to hear from you. #J-18808-Ljbffr

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Term time only Free meals Free on-site gym Onsite free car parking Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families Working 5 out of 7 days What you'll be doing: To organise and supervise the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the unit under their control providing a quality service. Responsible for the checking of preparation, cooking and service of food to agreed standards and specification. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets. More about the role: Adopt a hands-on approach taking responsibility for the food production covering pupil and staff feeding along with an extensive range of hospitality and events Food Innovation and development is essential along with being up to date with current food trends Knowledge on health & nutritional guidelines is essential Strong written and spoken English along with computer skills are essential Ability to motivate and develop your team Great team player Good Chef skills an advantage Good knowledge and experience of working with food Results Orientation Holding others accountable Understanding Customers Analyse and manage effectively all in unit costs Ensure budgets are understood and achieved Ensure all costs are managed effectively within budget Who you are: Innovative and creative individual Enthusiastic, motivational, someone who strives for excellence Organised, able to make robust judgements and prioritise Gain and hold the respect of others Flexible approach with a "can do" attitude A good track record of driving world class performance Strong education experience Ability to monitor and challenge the use of processes Excellent communication and relationship building skills Passionate about food About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/2708/40470001/52808442/SU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ

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