Spa Manager- Luxury Hotel
10 hours ago
Bury Saint Edmunds
Spa Manager - Luxury Hotel - Suffolk Areas - Competitive Salary + Bonuses + Service Our client is looking for an experienced and passionate Spa Manager to join our prestigious luxury hotel in the Ipswich area. This is an exciting opportunity for a confident hospitality professional who understands what it takes to deliver an exceptional guest experience, lead a high-performing team, and maintain the highest standards across a luxury spa operation. The Role As Spa Manager, you will take responsibility for the day-to-day operation and overall performance of the spa, ensuring every guest receives a warm, professional and truly luxurious experience. You will lead, motivate and develop the spa team while overseeing treatments, facilities, memberships, retail, bookings and commercial performance. Key Responsibilities • Manage the daily operation of the spa, ensuring consistently high standards of service., • Lead, motivate and develop a team of therapists and spa professionals., • Deliver an exceptional and personalised guest journey from arrival to departure., • Manage rotas, staffing levels, training and performance., • Ensure all health, safety, hygiene and treatment standards are maintained., • Monitor and drive spa revenue, treatment sales, memberships and retail performance., • Build stron...