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Housekeeper - 4* Boutique Hotel Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guests to Argyle Square and this beautifully unique, cozy, and personalized travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles, and many more lovely features. We are looking for a room attendant for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The room attendant is responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. The candidate will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as the back of the house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards following sops. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPIs are achieved. · Maintain high standards of personal presentation and hygiene in line with the company code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years experience in a hotel. · Minimum of 1 year of working as a cleaner. · Reliable and dependable in performing duties. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.
We are looking for a housekeeper for our new hotel. The job involves cleaning rooms; turn down service; and preparing rooms for new guests. Hours may vary, but will typically be 8:00-16:00, 5/days a week.
Housekeeper – 5* Boutique Hotel The Megaro Hotel Born in March 2007, The Megaro Hotel is a 49-bedrooms boutique hotel. Part of St Pancras Hotels group, this is unique property, unique in its style, combining art, luxury and exclusivity under one roof. The Megaro proudly holds the world’s largest external hotel mural, seen and acknowledged by international artists. We are looking for a housekeeper for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The housekeeper be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPI’s are achieved. · Demonstrate a pro-active approach to self-development. · Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years’ experience in a luxury hotel. · 1 year of working as a cleaner. · Reliable and dependable in performing duties. · Customer Service centric. · The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarge family at The Megaro Hotel.
About Us: Hygiene Squad is a London-based cleaning company specialising in short-let and Airbnb property cleaning. We pride ourselves on delivering spotless, hotel-standard cleans using eco-friendly products and reliable systems. 🔹 Key Responsibilities: Clean Airbnb properties to a professional, hotel-level standard. Follow detailed cleaning checklists (supplied). Change linens, make beds, and restock toiletries. Handle key collection from keyboxes or smart locks. Report maintenance issues or damages to the office. Use eco-friendly products provided or approved by the company. Communicate with team leads via WhatsApp or internal app. Clock in/out using our tracking system. 🧼 Requirements: Previous experience in cleaning (Airbnb, hotel, or domestic) Strong attention to detail and pride in your work Reliable, punctual, and able to work independently Basic English communication skills Smartphone with WhatsApp (for communication and scheduling) DBS certificate (or willing to apply) ✅ Desirable (Not Essential): Driving license or ability to travel across multiple zones Familiarity with smart locks, keyboxes, and Airbnb systems 🎁 What We Offer: Consistent work with flexible hours Supportive team and easy onboarding Training provided (checklist, access procedures, product guide) Bonuses for top performance and client praise Opportunity for advancement (team leader roles)
Travelodge London Brent Cross NW9 7BW please read description and not ask what the address is. As a Housekeeping/cleaning team member, your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. It is possible that you will be required to support different departments with a variety of different tasks. Cleaning rooms can be physically demanding, but you will receive training to do your role and you’ll be surrounded by a supportive team. We’re looking for someone to work in a fast paced environment with great attention to detail. We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Typical hours range from between 9/10am starts and 2/4pm finish, giving you the ability to work around family life. At Travelodge we are passionate about supporting your development. You will have the opportunity As a Housekeeping/cleaning team member, your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning process. It is possible that you will be required to support different departments with a variety of different tasks. Cleaning rooms can be physically demanding, but you will receive training to do your role and you’ll be surrounded by a supportive team. We’re looking for someone to work in a fast paced environment with great attention to detail. We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Typical hours range from between 9/10am starts and 2/4pm finish, giving you the ability to work around family life. At Travelodge we are passionate about supporting your development. You will have the opportunity to apply to our management training program called Aspire. Many of our current Hotel Managers, and even District Managers, started their careers at Travelodge as team members. We value your attitude and character as much as experience. The behaviours that are most important to us are Care About People, Attention to Detail and Drive for Results. We respect the contribution made.
We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required: Cleaning guests’ room when required Self-Check cleaned rooms Support Head Housekeepers when they are on leave or days off. Benefits from working with the company: Two weekly payments Up to 28 days paid holiday per year Permanent contract of employment Career progression on to our Management Programs & Flexible Learning Courses Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets Opportunity to work with great teams for an industry leader! Refer a friend scheme and earn £150 for each person you refer Shift Pattern: Up to 37.5 hours a week, Monday to Sunday (24/7 Operation) Desired profile: Experience as a Housekeeping Supervisor / Floor Supervisor Willingness to work Ability to work under pressure with strong organizational skills Confident, professional, and welcoming personality Duties: Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervisor
Come and join our amazing team at Travelodge London Farringdon as a Housekeeping Team Member on a part time contract, be part of a Fun, Energetic and family feel team with flexible working to suit everyone. Shifts are 10 till 14:00 or 3pm max.You are required to work weekends as well Just some of the benefits: Fun friendly environment 50% discount on rooms plus food and drink, as well as friends and family discount. £50 Travelodge voucher on each work anniversary Pension scheme totalling 8% (employer contribution 3%) Discounts off many high street retailers and mobile phone providers such as Vodafone. Opportunities to develop into Management roles through our ‘Aspire Programme’ Opportunity to earn more through our Team member incentive schemes We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heros’. Typical hours range from between 9/10am starts and 2/4pm finish, giving you the ability to work around family life. Your job will be to clean bedrooms, bathrooms and public areas to gold standards following our cleaning steps.
We are looking Room Attendants to join our team, providing top-quality service in 4-star and 5-star hotels in Central London. If you have experience in Housekeeping and looking for full time job, please get in touch with us! You need to have experience in cleaning the hotel rooms in UK! Experience: Previous experience in housekeeping is essential. Basic English: Must be able to communicate in basic English. Only full time job!
I would like to introduce you to this job For this jobs we request DBS check Experience Housekeeping/Cleaning Apartments or Airbnb Job description: Self employed 5 star hotel with Airbnb style apartments (100 apartments) in 15 different locations all in central London. Weekly payments of £14.80 per hour. Transport is paid by you and is not deductible. Travel time between apartments is included in the working hours. Meet at our office around 9:30 AM Finish around 6:00 PM Cleaning supplies included Most likely in tandem with another cleaner for a trial period 30 minute break How many apartments need to be cleaned: Approximately 2 or 3 apartments per day are cleaned (1, 2, 3 or 4 bedroom apartments, bathrooms, kitchen and living room). Clean linen is waiting for you in the apartments, in the hallway or inside the apartment. Each block has a storage room on the ground floor where you can find a vacuum cleaner, mop and other utensils. Are cleaning supplies provided: Yes, we do. The cleaning staff also have to pick up the apartment's toiletries from the office, such as toiletries, coffee, sugar etc. They have an office in Covent Garden where their supplies are located. Basically we meet there, pick up the cleaning supplies for the apartment (we have hand wheeled trolleys) and then take the bus to apartment number 1. After that we walk to apartment number 2 and then take the bus to apartment number 3, many of which are in the city centre. As mentioned, the time spent travelling between apartments is considered working hours. The locations vary each day and you will need to use the bus or tube between them. Other locations are 5, 10, 15, 20, 25 or 30 minutes walk from the office. Once you have finished cleaning an apartment, you need to register it in the app and go through all the steps in the app to finalize everything so that the apartment is ready to book. You need DBS check for this job Task Description Inspection of the apartment: Bedroom, Bathroom, Living area, and Kitchen if there is any damage to the property Window must be open to get airflow and clear the air. REPORT ANY MAINTENANCE ISSUES STRAIGHT AWAY ON THE GROUP AND LATER UPDATE OPERTO 1 - Bedroom Bedroom: ensure the cleanliness and presentable following our standard Strip the bed linen and drop dirty linen at the drop location / photo to send to the Whatssap group In case linen arrives, the bed can be dressed. The bedsheet and duvet must not have stains. In case it is a wrinkle use fabric softener spray to flat it straight. The bed must be in a nice and presentable position. Protectors check if stain/dirty to wash and dust/or hoovers ensure no hair from previous guests. Bedside must be clean and lamp dust free/ensure lightbulb not 000 Window / blind must be clear and the frame/skirt needs to be dusted with wet cloth. Ceiling dust in case of spider web. Hoover carpet / or mop in case of wooden floor. Check the curtain if the stain is to be reported and if it's broken to also report in the operator and send a picture to the cleaning group. Spot clean if possible. Spot clean on the sofa and/or carpet if needed. 2 - Bathroom Bathroom: ensure the cleanliness and presentable following our standard. Amenities fully refilled: toiletries (1 set per bathroom/shower gel shampoo, conditioner, hand wash, and lotion), sanitary bag (6 per bathroom/inside drawer), hairdryer (1 per bathroom/ inside drawer), toilet paper (1 open on holder & 2 spares with wrapping paper). Towel set up: (2 hand towels, 2 bath sheets, and bath mat (hang on the bathtub or folded in the shower) following the standard. Toilet clean ensures there is no limescale/ toilet seat that must be closed. Shower/ bathtub must be dry, shower head free of limescale or mole. Bin empty and wash and the top must be closed. Sink must be cleaned with scrub in case of limescale Extracting fan to be Hoover/ dust Drainage need to be check and clean & clear 3 - Kitchen Kitchen: ensure the cleanliness and presentability following our standard. Ensure amenities filled; Nespresso pod (4 in box, 4 in the jar with 2bed+), sugar jar (10 per type), Nescafe sachet (5 per type), salt & pepper (10 per type), milk bottle (1, 2 for 3bed+) and tea bag (10 per type). Utensils, kitchenette, and cutlery in full follow standard. Ensure the dishwasher & washing machine is empty and dry. If there are clean dishes in the machine > put them back in the cupboard. If there are dirty dishes > put them to wash. If there are no dirty dishes and no dishes in the machine > put the machine to wash. Bin fresh bag & top closed. Kitchen towel hung by oven/ or nicely folded place in the drawer. Sink must be dry with no water, under with amenities (bin bags (5), laundry & dishwasher detergent cap (5), fresh sponge, and washing up liquid bottle. Dust the counter and wipe if needed. All surfaces, counters, decoration items, tea box&tray, and amenities jar must be clean and placed only refilled with the amenities standard. Sink drain must be checked and clean of blockage. Floor rehover and mop. Window / blind must be clear and frame/skirt need to be dusted with wet cloth living area: ensure the cleanliness and presentable following our standard. 4 - Living Room Living area: ensure the cleanliness and presentable following our standard. Coffee table wipe clean Sofa & cushion must be dusted including the wall skirt and wall paint should not have marks or any drawing. Lamp and decor to be dust / wipe / hoover if applicable. Take the rubbish that is in the bin or near to the bin, don't take anything else that you don't know if it is rubbish or not. The AC unit has to clean and cover the dust. Window clean. Decor items, such as vases, sculptures, or pictures must be dusted/wiped or hoover (where applicable). Window / blind must be clear and the frame/skirt needs to be dusted with wet cloth. Hoover and mop. 5 - Garden/Balcony Garden/balcony (if applicable) wipe. Must be swip / mop Pick up all the rubbish /pet poo/toy etc 6 - ExitBefore exiting the apartment all lights, AC, and heating have to be turned off.
We are hiring experienced Room Attendants for hotel placements in Central London. Start Date: This Wednesday Hourly pay Shifts: Full-time or part-time available Requirements: Must have previous housekeeping or hotel cleaning experience Reliable, punctual, and detail-oriented Able to start immediately
We are seeking a dedicated and reliable Cleaner to join our team. The ideal candidate will have experience in either hotel, domestic or Airbnb cleaning. We are looking for someone comfortable greeting guests and being an independent worker. The current job is located in NW1; however, I am looking for someone who can clean other properties in Zone 1, London. Responsibilities: -Perform cleaning duties in assigned areas, including dusting, vacuuming, mopping, and sanitising surfaces. -Ensure that all cleaning supplies and equipment are used safely and effectively. -Report any maintenance issues or safety hazards to the appropriate personnel. -Maintain a high standard of cleanliness in accordance with company policies and procedures. -Communicate effectively with clients and team members to ensure satisfaction with cleaning services. -Adhere to health and safety regulations while performing cleaning tasks. Skills: -Strong customer service skills, with the ability to interact positively with clients. -Proficiency in English, enabling effective communication with team members and clients. German, Korean, Chinese and Spanish language speaking individuals would be handy as many of our clients speak these languages. -Ability to communicate clearly and efficiently, both verbally and in writing. -Attention to detail, reliable and punctual.
We are currently looking for a full-time Linen Porter Driver to join our professional and friendly team at Urban Chic! The Role: The Linen Porter Driver at Urban Chic is critical in maintaining the highest cleanliness and guest satisfaction standards. This position is an integral part of the housekeeping team, responsible for collecting, distributing, and organising linen, towels, and other amenities among our serviced apartments by driving a van. Linen Collection and Distribution: Collect used linens, towels, and other fabrics from guest rooms and public areas. Deliver fresh linens and towels to housekeeping carts or storage areas. Assist with the distribution of linens to guest rooms as requested by the housekeeping team. Guest Assistance and Item Delivery: Provide courteous and helpful assistance to guests as needed, including promptly responding to their inquiries and fulfilling requests. Deliver items necessary for guests, such as extra towels, toiletries, or other requested amenities. Ensure high service and guest satisfaction when interacting with clients. Inventory Management: Maintain accurate records of linen inventory and notify the Operations Manager of any shortages or excesses. Assist in the regular restocking of linen storage areas and housekeeping carts. Keep linen storage areas organised and ensure proper rotation of stock. Stock and Supply Management: Take charge of maintaining an inventory of chemicals, materials, and items required for guest apartments and other areas. Monitor stock levels and initiate weekly orders to ensure adequate supplies for daily operations. Safely store and handle chemicals and materials in compliance with safety regulations. Operation of Cleaning Equipment: Operate carpet, floor, and window cleaning machines to maintain the cleanliness and hygiene of our apartments and communal areas. Team Collaboration: Collaborate effectively with the housekeeping team to ensure that guest rooms and public areas are consistently stocked with clean linens and well-maintained. Provide support to the housekeeping team, which may include tasks like cleaning public areas and guest rooms and, when needed, assisting in collecting and disposing of rubbish. This collaborative approach ensures the hotel's commitment to maintaining a clean and pleasant environment for our guests. Support for Maintenance Team: Assist the maintenance team by promptly reporting any issues or faults that require attention within the property. Collaborate with the maintenance team to facilitate repairs or improvements to the hotel's infrastructure. Assist the maintenance team in moving furniture and handling materials or supplies, ensuring a coordinated effort in maintaining the apartments and guest satisfaction. About Us: Urban Chic is not just a provider of luxury serviced apartments; we are curators of unforgettable experiences. Our meticulously designed apartments, nestled in prime London locations like Bayswater, Notting Hill, Covent Garden, Marylebone, Fitzrovia, Mayfair, and Soho, offer guests a bespoke home-away-from-home experience. Our apartments are adorned with tasteful furnishings and impeccable decor, setting the standard for urban elegance. About You: To excel in this role, we require the following qualifications: Previous experience in the hotel industry as Linen Porter. Committed to delivering excellent customer service. Positive attitude and good communication skills. Can thrive in a fast-paced, pressure-filled environment. Holds a valid and clean UK driving licence and experience to drive a van in Central London. Confident in driving a van. Efficient at planning your tasks. Well-organised. Good problem-solving skills. Works well in a team. Benefits: 28 Days of Paid Holidays: Enjoy well-deserved time off with 28 paid holidays. Plus, we celebrate your birthday by giving you the day off! Annual Employee Recognition Awards: Celebrate and acknowledge outstanding contributions with our annual recognition awards. Health Insurance Coverage with Vitality: Your well-being matters to us. You'll have access to comprehensive health insurance coverage and discounts! Family Rates for Our Luxurious Apartments: Treat your loved ones to the Urban Chic experience at exclusive family rates for our opulent apartments. Generous Recommend-a-Friend Scheme: Share the Urban Chic experience with your friends and earn rewards. Our recommend-a-friend scheme is worth up to £250! Engaging Team-Building Activities: Join a vibrant team that values collaboration and camaraderie. Participate in engaging team-building activities that enhance your work experience. Unforgettable Christmas Party: Celebrate the holiday season with us at our unforgettable Christmas party. It's a time to relax, connect, and create lasting memories with your Urban Chic family. Extensive Training: We're committed to helping you excel in your role. You'll receive comprehensive training to ensure you're well-equipped for success. Work Phone: Stay connected and efficient with a work phone provided by Urban Chic. Work-Life Balance: We understand the importance of balance. Your schedule will be: 40 hours per week, spread across five days. Days scheduled between Monday and Sunday (Subject to rota). Hours: 10:00 to 18:00, with a 30-minute paid break. Join Urban Chic, where our excellent team is the cornerstone of our success. Elevate your career and be part of something exceptional. Please apply now to join our extraordinary team. We look forward to welcoming you aboard Urban Chic! All applicants invited for an interview must provide proof of their right to work in the UK.
About the job Citadines Trafalgar Square is seeking a confident Head Housekeeper to become part of our Team. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As Head Housekeeper, you will be responsible for: Leading the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Planning, organising and supervising the cleaning services within the property Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Being responsible for departmental communications Managing reporting and budget for the Housekeeping Team To be successful in the role of Head Housekeeper, we require: Previous supervisory or managerial experience Ability to lead and develop teams Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Head Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Salary discussed at venue Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.
We are seeking a skilled and experienced Floor Supervisor to join a prestigious 5-star hotel in the heart of Central London! Full-time position – Immediate start after successful interview Requirements: • Minimum 1 year of experience in a 5-star hotel environment • Strong leadership skills and impeccable attention to detail
Hello, Housekeeping Supervisor – 5-Star Hotel Apartments (Airbnb Style), London Contract Details: Independent (self-employed) Permanent Job Full Time Payment: Every two weeks Pay: £16.50 per hour The time spent traveling between apartments is included in working hours. We are currently recruiting a Housekeeping Supervisor for a 5-star hotel in London. We are seeking individuals who share our energy and passion and will contribute to our ongoing success. We are looking for flexible, experienced supervisors with excellent communication skills. Cleaning Supervisor Responsibilities: Supervise Housekeeping Team Oversee daily tasks of cleaners and laundry drop-offs. Assign cleaning responsibilities based on room occupancy and turnover schedule. Ensure Room and Facility Cleanliness Conduct detailed inspections of guest rooms and common areas. Ensure all apartments meet brand and hygiene standards before guest check-in. Coordinate Daily Schedules and Priorities Prepare daily work rosters and allocate duties efficiently. Prioritize VIP rooms, early check-ins, late check-outs, and last-minute requests. Train and Support Cleaning Staff Provide initial and ongoing training in housekeeping procedures, safety, and guest service. Monitor staff performance and provide guidance to improve quality and efficiency. Monitor and Replenish Supplies Track inventory of cleaning materials, toiletries, linens, and uniforms. Request restocking or replacements as needed and prevent wastage. Maintain Hygiene and Safety Standards Ensure proper use of cleaning chemicals and PPE. Enforce compliance with health, safety, and sanitation protocols. Manage Laundry and Linen Operations Supervise collection and drop-offs. Check for wear and tear, and arrange for repairs or replacements. Handle Guest Requests and Complaints Respond to guest inquiries regarding housekeeping promptly and professionally. Investigate complaints and take corrective action to resolve issues quickly. Coordinate with Other Departments Communicate effectively with front desk, maintenance, and management to ensure smooth operations. Update reception on room readiness and report any delays or issues. Report Maintenance and Staff Issues Immediately report maintenance needs (e.g., broken fixtures, plumbing, HVAC) to the engineering or maintenance team. Monitor and report recurring issues or delays in repairs. Identify and report staff performance issues, absenteeism, or misconduct to management. Maintain Records and Documentation Keep logs of inspections, lost and found items, supply usage, and incident reports. Submit daily housekeeping status reports to the manager. Ensure Compliance with Hotel Policies Ensure all staff follow company policies, grooming standards, and code of conduct. Foster a respectful, collaborative, and guest-focused work environment. Promote Quality and Guest Satisfaction Conduct random checks to ensure consistency and excellence in cleaning. Encourage staff to go above and beyond to enhance guest experience. Daily Responsibilities: Open the shift (handover email, Operto checks, distribute keys to cleaners, review tasks with cleaners, refill basement supplies, check if anything needs to be ordered). Morning meeting (if in charge of the day). Schedule Operto and linen orders (if in charge of the day). Monitor cleaning groups. Inspect apartments. Complete reports and update lost property records. Sign training documents if needed. Handle any additional administrative tasks. Proficient in Microsoft Office (Word, Excel). Skilled in using phone, laptop, and tablet. Experience in Housekeeping and Housekeeping Supervisor roles. Excellent command of English. Thank you!
Housekeeping Office Coordinator – Immediate Start 5-Star Hotel | Central London We are currently looking for a Housekeeping Office Coordinator to join a prestigious 5-star hotel in Central London immediately. About the Role: Full-time, permanent position, 8 hours shifts between 6:30am and 23:00pm Supporting the Housekeeping team with daily coordination and admin tasks Working with the Opera Cloud System Communicating confidently by phone and in person in a busy luxury hotel environment Requirements: Previous experience in Housekeeping is essential Experience in a similar coordinating role is highly desirable Good working knowledge of Opera Cloud System Basic spoken English — must be confident communicating with guests and team members Available for full-time work only!!! If you have the right experience and are ready to start immediately, we would love to hear from you!
Travelodge Royal Scot 100 Kings Cross Road, London, Travelodge Royal Scot Come Join our Team as a Night Reception Team Member on a Part Time contract including doing some PM shifts, be part of a Fun, Energetic and family feel team with flexible working hours to suit everyone. No experience required for this role, we can coach and teach you everything you need to know! Your job will be: • welcoming the guests and checking them into the hotel., • you'll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions., • Your other main responsibility is setting up the hotel for the next day, so you'll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times", • Cleaning the public areas and toilets during your shift If you feel you would enjoy a Night Reception role with us here at Travelodge then please click 'apply' now. We'd love to hear from you
The ideal candidate will be confident, self-motivated, resilient, and able to take on responsibility without direct supervision. You will have strong ambassadorial and inter personal skills and an ability to build good working relationships at all levels. To provide confidential PA support duties working directly for, and in conjunction with, the Managing Director. Previous PA experience is essential. Core Responsibilities Manage a busy and complex diary Daily liaising with China office Provide confidential and sensitive administration support Compilation of reports and presentations for customers Responsible for corporate documents and records, maintaining high levels of confidentiality and archive system Responsible for incoming mail and emails, responding as directed Ability to operate and communicate to a high degree of professionalism Making travel arrangements (flights, hotels, rail, taxis) Organise or provide support for Customer/Staff events Meeting and greeting visitors Samples organisation General housekeeping duties & Personal tasks Management of Contract renewals, and policies. Financial budgeting & accounting Proven record of accomplishment at PA level for senior management – including high levels of integrity and confidentiality Strong organisational skills, with a proven ability and confidence to respond to tight deadlines and juggle conflicting priorities Demonstrable record of accomplishment in secretarial/business administration Ability to organise, prioritise and multi-task – and escalate key items as appropriate High level of computer knowledge, efficiency, and excellence, in Microsoft Office, Excel, Word, PowerPoint and Outlook and One Note at advanced level Familiar with AI Excellent spoken and written communication skills Able to communicate effectively with all levels Excellent numerical skills.