Retail manager jobs in United Kingdom

Company Description At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Job Description Your Role at Raising Cane’s: The Restaurant Leader is responsible for strategic direction for their restaurant and must maintain operations standards and drive results through people development, sales and profit growth. This role is tasked with teaching, modeling and upholding Raising Cane’s culture standards for all crewmembers, customers and partners. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: • Purpose of the position:, • Ensures overall financial success of the restaurant and is responsible for forecasting and budgeting, • Ensures overall restaurant compliance to company standards, policies and laws, • Hires and terminates management-level crewmembers including status change and payroll process, • Creates crewmember work and training schedules, • Develops management-level crewmembers including performance management, • Acts as manager on duty, opens and closes the restaurant, manages cash handling, • Monitors profit and loss statements, develops and executes strategy in all areas of financial and operational performance, • General to the role:, • Enforces Raising Cane’s policies and standards, • Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed, • Deploys crewmembers during a shift and provides exemplary customer service, • Utilizes reward and recognition program for the crewmembers in the restaurant, • Authorizes employee functions requiring manager approval (e.g. discounts, timeclock overrides, etc.), • Ensures cleanliness of the restaurant and ensures the facility is in good working order, • Achieves and maintains training restaurant status, • Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics Requirements for Success: • Detail-oriented, organized and able to manage multiple priorities that may be constantly changing, • Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills, • Able to work effectively and efficiently both independently and collaboratively, • Able to recognize problems, set goals, create plans and convert plans into action to solve problems, • Able to measure performance, subjectively and objectively with a high level of emotional intelligence, • Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly, • Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training, • Able to manage all public dealings in a professional manner, consistent with Raising Cane’s policies and acts as a brand ambassador inside and outside the restaurant, • 5+ years of restaurant or retail management experience, • New restaurant opening and local restaurant marketing experience preferred, • GCSEs or equivalent required, some tertiary education preferred All your information will be kept confidential according to EEO guidelines. Note: This role is not eligible for visa sponsorship at this time and you must hold valid Right to Work in the UK when applying

Job Title: Deputy Nursery Manager \n Location: Trinity Court, Sutton, SM1 1SH \n \n We are building a beautiful 100-place nursery in Sutton, and we are looking for an ambitious, energetic, dedicated, experienced Deputy Manager to come and build and shape our new nursery with us. \n\n • This is a unique opportunity for a Deputy Manager of a smaller setting looking for their next step up. \n, • This is a unique opportunity for someone who loves autonomy and really wants a say in how to shape and run a successful nursery. \n, • This is a unique opportunity for someone who wants to put the children at the heart of everything that they do – it really is all about them. \n\n \n What are you waiting for, become part of the My Ohana family today. \n \n What is in it for you? \n\n • Competitive Salary\n, • Access your Pay as you earn it\n, • Performance related bonus\n, • Company Pension\n, • Learning & Development Opportunities supporting both personal and professional growth\n, • Generous childcare discount\n, • Retail Discounts\n, • Discount Programme through a platform called VIVup\n, • Free access to an Online GP and Online Vet (so you, your family and even your pets can get the medical support they need) \n\n \n What you’ll need to succeed? \n\n • A passion and dedication to providing world-class care to children\n, • To hold a full and relevant early years qualification of Level 3 or above\n, • Strong people management and leadership skills\n, • Strong communication and interpersonal skills\n, • This role is 50% in the room & 50% counter-numbery\n, • Encourage colleague development and fostering a culture of collaboration, through mentoring, training and performance management\n, • Support with providing leadership on educational programmes and curriculum including alignment of the EYFS\n, • Responsible for building strong long-standing relationships with parents and carers to ensure they feel informed, valued and involved\n, • Support the Nursery Manager with a high level of focus is on our team. We want a team who love what they do and where they work – colleague engagement and satisfaction is a big part of this role.\n\n \n (P.S. This is just the main responsibilities – you are likely to pick up some more duties) \n \n #NEWHP \n\n\n\n\n Applicants will need to show they have the right to work in the United Kingdom and the successful candidate will be subject to a DBS, reference and social media checks. \n\n\n\n\n

Create compelling campaigns. Lead with clarity. Bring developments to life. As Marketing Manager, you’ll take ownership of marketing strategy across new residential developments—from land acquisition through to launch and beyond. You’ll craft bespoke campaigns, manage budgets, and coordinate everything from brand creation to site presentation, making sure every detail reflects Hill’s quality and values. You’ll work closely with colleagues in sales, communications, and project delivery, as well as external agencies and suppliers. If you're a confident marketer who thrives on pace, collaboration, and delivering results, this is a fantastic opportunity to make your mark. What you’ll do: • Lead the creation and delivery of sales and marketing strategy for each development, • Develop brand identity, campaign messaging and creative assets tailored to local audiences, • Manage delivery of brochures, signage, websites, hoardings, print and digital advertising, • Oversee show home and sales office setup—including fit-out, landscaping and signage, • Launch and manage campaigns to support sales targets across digital, PR and traditional channels, • Own and track marketing budgets, ensuring cost-effective delivery, • Maintain and update website and microsite content for accuracy and engagement, • Coordinate photography, videography and social content to showcase milestones, • Attend development meetings and contribute to planning and launch discussions, • Strong marketing experience, ideally in housebuilding or residential property, • Confident campaign planner with experience in brand development, • Knowledge of digital marketing, social media, and print production, • Skilled budget manager with attention to cost control, • Excellent written, visual and project management skills, • Comfortable working with internal teams and external suppliers, • Strong leadership, with a collaborative and proactive approach, • 26 days holiday, • Private healthcare and wellbeing platform, • Hill Incentive scheme and retail discounts, • Volunteering days and continuous learning opportunities, • A high-performing and supportive team culture At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK. Our culture is underpinned by our values: • Ambition, • – we set bold goals and support each other to exceed them, • Impact, • – we focus on delivering meaningful outcomes, • Agility, • – we move quickly, adapt confidently, and embrace change, • Collaboration Join Hill and be part of a forward-thinking, values-led team. Together, we’re not just building homes — we’re building a lasting legacy. We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.

The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for an Electrical Supervisor, Based at Hackney Wick office in Hackney. You will be looking after the daily running of hard services across the Arriva Rail London contract. You will be required to work a 4on/4off working pattern, working 12-hour shift with 1-hour unpaid lunch break. This role will also include a required amount of weekend working. Your core role will include but not be limited to the following activities: • Looking after and making sure we are up to date with all statutory compliance Issues, • Carry out engineers’ appraisals along with line manager, • Attend client meetings when required, • Supervision/escorting of subcontractors, • Carrying out surveys for compiling quotations for remedial works and small projects, • Day to day management of reactive faults and PPMs with Scheduling team, • Helping the reactive helpdesk with information so they can complete activities, • Completion and management of PPM based risk assessments, • Management of HSQE requirements, • Vetting RAMS and safe systems of work when supervising subcontractors, • Completion of permit to work documents for subcontractors, • Chasing progress updates on spares and other procured materials and equipment, • Form part of a full TFM account delivery and adopt a one team working approach with all other service streams, • Assist the Contract Manager to ensure operational performance is optimised and engineering efficiency is at its maximum, • Offer guidance and assistance to the site engineering team, • Provide holiday and sickness cover for other members of your team if required, • Continually review with the Account Manager operational performance to ensure engineering efficiency and first-time fix ratio is maximised whilst non-productive time is kept to an absolute minimum, • Engineer development to ensure that a high-quality team is maintained including performance management, succession planning and personal development., • To develop and maintain effective working relationships with internal clients and key stakeholders, • Deliver engineer and site audits in line with Company Health & Safety policy, • To provide PDA field training for new and existing engineers when required, • Actively engage with new engineering team members and the new starter process to ensure a seamless introduction to the contract. The ideal candidate • A Time Served Electrical apprenticeship with a wide knowledge of electrical systems, • Experience in managing a team of engineers, • PTS training, • JIB card, • Sentinel card preferred, • Flexibility to adapt to new challenges, • CCS, • Full UK Driving Licence, • Experience and knowledge on TfL work or Rail preferred Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK’s largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK’s most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability. #priority

About Stop Scams UK Stop Scams UK is an industry-led collaboration between financial services, telecoms and tech sectors to build solutions to stop scams before they cause harm. Our members include Google, Meta, most of the UK’s big retail banks, and several major telecoms companies. We are a sector-neutral, not-for-profit private company, funded by our members; and with the support of Ofcom and the Financial Conduct Authority. Our work stops scams through our product delivery and leadership; R&D to find new ways to stop scams; and wider stakeholder engagement. About the role We are seeking a Technical Account Manager to lead collaborative data sharing initiatives. It involves working closes with our member organisations across banking, technology, and telecommunications sectors. You’ll be the primary operational contact, shepherding data projects from kick-off through completion. It involves earning the trust and respect necessary to be able to be able to push participants forward, politely but firmly. You’ll need to be very organised, juggling many balls. You’ll need the data skills to handle data and run basic analysis. You’ll be expert in Excel, and ideally know other tools like SQL, R or Pandas. Finally, you’ll need to report and communicate progress consistently, clearly and confidently. You’ll need to combine skills in managing relationships, with those of project management and of data handling. You’ll be measured on the progress and impact. It’s a high-impact role in a meaningful space, ultimately helping people. The role would suit someone who creates self-imposed pressure to deliver results. The team at Stop Scams UK is small, non-political and very supportive, but there are no passengers. Purpose of the role • Run pilot projects end‑to‑end: keep participant firms on track, gather data & feedback, report back clearly., • Pilots delivered on time, with actionable insights., • Clean, analysable data received from participants., • Clear, routine updates to member firms and internal stakeholders., • Relationship management across banking/tech/telco member firms; be their primary operational contact., • Pilot delivery: plan, schedule, track tasks & dependencies; chase actions; manage risks/issues., • Data handling: receive data securely; validate schemas; clean/transform; document data lineage., • Analytics: run basic analyses using Excel and ideally other tools (e.g., SQL/Python/R or BI tools like Power BI/Tableau), build light dashboards/queries., • Reporting: concise progress updates; insights summaries; readouts to steering groups; maintain actions., • Feedback loop: capture participant feedback; synthesise learnings; feed into next‑step recommendations., • Strong relationship-building skills: a “people person”, persistent yet likable., • Project and account management abilities: Experience in managing projects end-to-end, driving initiatives forward, and coordinating with multiple teams and external members is crucial. Experience in client or customer success, or technical account management, is beneficial., • Basic analytical and data handling skills: ability to check and handle data, spot inconsistencies, and perform basic analyses. Expertise in Excel, and familiarity with other tools such as SQL, R and/or Pandas (Python), is required. Advanced statistical modelling or data science is not required., • Experience with regulated industries or tech/finance companies: Having worked in or with companies in banking, tech, or other regulated environments is seen as a plus., • Attention to detail: The candidate should be organized, able to spot and address data and process errors early, and ensure accuracy in documentation and communication., • Professional confidence: Enough experience (several years) to interact credibly with senior stakeholders and drive the process, ideally with 6+ years in similar professional environments., • Mindset: Curious, persistent in moving projects forward, and comfortable taking ownership of issues and solutions. Reports to SSUK Chief Product Officer Terms Permanent, full-time. Hybrid; with an expectation of in-person attendance in central London (including at our office near London Bridge) at least two days per week. Benefits • Vitality health insurance, • Life Insurance and income protection, • 28 days’ holiday plus UK bank holidays, • Company pension scheme with employer contribution

At 360 Talent London, we partner with the world’s most recognised fashion, beauty, and lifestyle brands, delivering premium recruitment solutions globally. As we continue to grow, we’re looking for a Division Manager to lead and scale our Temporary Division. This is a high-impact leadership role for someone commercially driven, well-connected in luxury retail, and passionate about building high-performing teams. The Opportunity You’ll take ownership of our temporary recruitment strategy, driving business growth while delivering high-volume staffing solutions across: • Luxury retail boutiques, • Department stores, • Head offices, • Pop-ups & brand activations Working closely with senior leadership, you’ll play a key role in positioning 360 Talent as the go-to partner for temporary staffing across the luxury sector. What You’ll Be Doing Business Development & Client Growth • Drive new business across fashion, beauty, and lifestyle brands, • Build strong relationships with HR, Talent Acquisition, and Retail leaders, • Maximise existing client partnerships to unlock new opportunities Temporary Recruitment Delivery • Oversee high-volume temp recruitment (daily cover, peak trading, store openings, events), • Ensure fast turnaround and consistent quality, • Build and manage a strong, reliable talent pool Leadership & Team Performance • Lead, mentor, and grow a high-performing temp team, • Set KPIs, monitor performance, and drive results, • Oversee processes across bookings, compliance, and payroll What We’re Looking For • 3–5+ years leadership experience within premium or luxury retail recruitment, • Strong network within luxury retail (highly advantageous), • Commercial mindset with a hands-on approach, • Highly organised, solutions-focused, and able to thrive in a fast-paced environment Why Join Us • Competitive salary + uncapped commission/bonus, • Hybrid working + brand new Central London office, • 25 days holiday + 10 days working from abroad, • Industry-leading benefits

Job Title-Sales Manager Location: London Area, United Kingdom (Hybrid) Employment Type: Permanent Key Responsibilities: Identify and develop new business opportunities in the UK market. Build and manage relationships with CXO-level decision makers. Develop and execute sales strategies to achieve revenue targets. Build a strong sales pipeline through prospecting and networking. Present and position digital transformation solutions tailored to client needs. Lead negotiations, close deals, and ensure high customer satisfaction. Monitor market trends and competitor activities to drive growth strategies. Requirements: 10+ years of experience in business development or enterprise sales in digital transformation. Proven experience selling to Retail, CPG, Insurance, or Manufacturing industries. Strong knowledge of Data, Cloud, AI/ML, and GenAI solutions. Experience managing or mentoring sales teams. Excellent communication, presentation, and negotiation skills. Bachelor’s degree in Business, IT, Marketing, or related field (MBA preferred).

Head of Sales – UK & Ireland Global Leader in Personal Care and Consumer Beauty Goods Package: £100,000-£125,000 + bonus + £8000 car allowance + benefits Location: London (Hybrid – minimum 2 days in the office, Tuesday & Wednesday) Type: Full-time, Permanent Overview We are partnering with a global leader in personal care and consumer beauty goods to appoint a Head of Sales for the UK & Ireland market. This is a pivotal leadership role responsible for driving the commercial strategy across the region and delivering accelerated growth ahead of the market. The position will lead a large and high-performing commercial organisation while strengthening strategic partnerships with major UK and Irish retailers. The Role As Head of Sales – UK & Ireland, you will be responsible for leading the commercial strategy across all channels and delivering sales, financial planning and customer contribution targets across the entire product portfolio. You will lead a commercial organisation of approximately 25 people, with five direct reports including Grocery Sales Controller, High Street Controller, Discounter Controller, Distributor Lead for Ireland and a Senior National Account Manager responsible for eCommerce. The role spans the full UK&I retail landscape, including major grocery, high street, discounter and online accounts such as Tesco, Asda, Sainsbury’s, Morrisons, Boots, Superdrug, WHSmith, Amazon, Ocado, grocery.com platforms, Lidl, Aldi and Costco. You will play a key role within the wider regional leadership structure, working closely with senior stakeholders across finance, marketing, category, demand planning and European commercial teams to deliver strong integrated business planning and commercial performance. Key Responsibilities • Lead the commercial strategy for the UK & Ireland market, delivering growth ahead of the market, • Own and deliver sales, financial planning and customer contribution targets across all distribution channels, • Lead and develop a high-performing commercial organisation of circa 25 people, • Manage senior sales leaders across grocery, high street, discounter, eCommerce and distributor channels, • Build strategic relationships with major retail customers and lead high-level commercial negotiations, • Develop and deliver joint business plans with key retailers to drive sustainable growth, • Oversee integrated business planning and ensure strong forecasting accuracy across the market, • Track and drive key commercial metrics including sales, profit, market share, distribution, pricing and in-store execution, • Work closely with cross-functional teams including marketing, finance, demand planning and category management, • Identify new growth opportunities across channels, customers and markets, • Champion commercial excellence and build a high-performance culture within the sales organisation About You • Significant senior sales leadership experience within a multinational FMCG business, • Experience operating at Head of Sales / Customer Director / Sales Director or equivalent level, • Strong experience across grocery and high street retail channels, • Proven ability to lead and develop large commercial teams, • Strong commercial acumen with deep experience in joint business planning and retail negotiations, • Excellent strategic thinking and decision-making capability, • Highly credible communicator with strong influencing and leadership presence, • Experience within health, beauty or personal care categories would be advantageous, • University degree or equivalent in a commercially related discipline preferred This role offers the opportunity to take full ownership of a major UK & Ireland commercial organisation within a globally recognised consumer goods business, driving growth across some of the most important retail partnerships in the market.

Are you a strategic thinker with a passion for client relationships and team leadership? We’re looking for a Senior Account Manager to play a pivotal role in driving client success, operational excellence, and team development. 🌟 About the Role As a Senior Account Manager, you’ll sit at the heart of our client operations—overseeing a portfolio of accounts while mentoring and developing a high-performing account management team. You’ll ensure service excellence, strengthen client partnerships, and identify opportunities for long-term growth. 🔑 What You’ll Be Doing • Own and maintain accurate client data, health scores, and pipeline visibility, • Drive strategic account growth through relationship building, retention, and cross-selling, • Coach and develop Account Managers and Executives to deliver high-quality client communications, • Oversee support workflows, ensuring efficient triage, escalation handling, and SLA performance, • Establish and track performance metrics to improve service quality and team output, • Lead adoption of operational tools (e.g. Freshdesk), ensuring effective implementation and usage 👤 Who We’re Looking For • Proven experience in account management or client services (tech, media, or managed services preferred), • Strong leadership skills with a passion for coaching and developing others, • Experience with CMS platforms (e.g. Navori, Embed, Tripleplay) and ticketing tools (e.g. Freshdesk, Zendesk), • Highly organised with a track record of managing data accuracy and meeting SLAs, • A strategic mindset with the ability to prioritise growth over day-to-day tasks, • Calm, professional, and confident managing multiple priorities, • Flexible and willing to step up during peak periods Bonus: Experience mapping customer journeys in retail or restaurant environments 🎁 What You’ll Get • A dynamic, energetic team where you can grow your career, • A senior role with real influence over how the function evolves, • Opportunities to expand your responsibilities as we scale, • Company pension scheme, • Private medical insurance (coming soon), • Overtime opportunities during peak periods 👉 Ready to take the next step in your career? Apply now or get in touch to learn more!

Do you want to own and grow strategic distributor relationships across EMEA, with real influence over revenue, brand presence and long-term partnerships? Are you energised by spotting commercial opportunities in international markets and turning insight, data and relationships into sustained sales growth? Would you thrive in a role that blends travel, autonomy and senior-level collaboration while shaping the future of licensed sports and fashion brands from a London base? MacGregor Black are partnering with a leading consumer brand on the search for a International Sales Manager. This is a Perm role based in London. You will be responsible for developing and managing strategic relationships with partners across EMEA, driving sales growth, and ensuring high levels of customer satisfaction. This role will involve occasional business travel throughout the region. Key Responsibilities: • Develop and execute sales and account plans to drive revenue growth and achieve targets across a portfolio of licensed apparel and accessories brands., • Identify and acquire distributor partners across Central Europe, Scandinavia, and the Middle East., • Identify upselling opportunities and introduce new products or services to existing partners., • Build trusted relationships with partners, understanding their business models across wholesale, retail, and online channels., • Analyse sales data and performance metrics to inform decision-making and adjust business plans., • Conduct market research, monitor industry trends, and gather competitor intelligence to identify opportunities and threats., • Lead category management conversations with customers, using insights to influence commercial decisions., • Participate in key business meetings, including annual planning, commercial strategy, forecast validation, demand planning, and brand reviews., • Collaborate with internal teams (sales, marketing, operations, customer service) to ensure seamless coordination and customer satisfaction., • Provide weekly and monthly sales reports to senior leadership and the wider business., • Develop and implement consumer-focused brand-building plans with partners, including purchase and distribution targets. What We’re Looking For: • Proven experience as an International Accounts Manager, Distributor Manager, or similar role within the sports, fashion, or FMCG sector., • Strong understanding of the sporting goods and/or fashion industry, including key players and market trends., • Demonstrated ability to build and maintain strong relationships with international customers and distributors., • Excellent negotiation, communication, and presentation skills (internal and external)., • Strong analytical and problem-solving skills., • Proven track record of meeting or exceeding sales targets., • Proficiency in CRM systems and MS Office Suite., • Willingness and ability to travel across the EMEA region for client meetings, events, and trade shows., • Entrepreneurial mindset with creative thinking within defined brand guidelines., • Highly motivated and target-driven, with a collaborative team spirit., • Culturally aware and adaptable in diverse business environments., • Willingness to be office-based in London when not travelling, contributing to a high-performance team culture. Salary c £60k For more information, please contact John Stanley.

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in Fenwick Kingston, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 2 days, 15 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

At Time+Tide, we do more than sell watches. We create a space where enthusiasts, collectors and the simply curious can come together to experience watch culture in a way that feels genuine, informed and engaging. Our London Watch Discovery Studio has now been open for over a year and has quickly established itself as a destination for the UK watch community. Named by Esquire as Britain’s best new watch shop, and with more than 200 Google reviews and a 4.9 rating for customer experience, it reflects the standard we set and the experience we deliver. Now we’re looking for a Studio Manager to build on this success and lead the next phase of growth! Studio Manager - London This is a hands on leadership role at the centre of our UK operation. You will be responsible for the day to day running of the Time+Tide Studio in London, overseeing retail operations, delivering exceptional customer experiences, executing events and continuing to grow a highly engaged community. What you will do: You will lead all aspects of retail performance within the Studio, from sales and stock management to ensuring every customer interaction reflects a premium and considered experience. You will develop strong relationships with clients, collectors, and VIPs, building long term loyalty and trust. You will plan and deliver events in collaboration with the UK General Manager and global team, ensuring each one is executed to a high standard and contributes to the ongoing growth of the community. You will help manage the Studio’s presence across social and owned channels, working with internal teams to create content that captures what is happening in the space and brings it to a wider audience. You will lead, develop, and motivate a team of Watch Specialists, fostering a culture that is knowledgeable, collaborative, and aligned with Time+Tide’s standards and team culture. What we are looking for: You bring strong retail leadership experience, a commercial mindset, and a genuine passion for watches. You are confident managing operations, sales performance, and stock, while maintaining an uncompromising focus on customer experience. You are organised, detail oriented, and able to balance multiple priorities in a fast moving environment. You communicate with clarity and confidence and lead by example. Most importantly, you care about delivering an exceptional experience for every customer who walks through the door. Why this role matters: The London Studio is a key part of Time+Tide’s global presence and a vital connection to the UK watch community. This role offers the opportunity to shape that experience every day and build on a strong foundation to deliver something truly outstanding. If you are ready to take on a leadership role within a growing global business, we would like to hear from you. HOW TO APPLY: Send us an email at , with your resume and cover letter AND answer these two questions: • What is your favourite independent watch brand and why?, • Why do you want to join Time+Tide Watches as our London Studio Manager? Full PD will be shared at the screening stage. Look forward to hearing from you! Time+Tide Watches.

Job Title: Sales Manager Reporting to: Chief Commercial Officer Department: Sales Location: Watford About the role We have an opportunity for a Sales Controller to join our car supermarket based in Watford (stocking 2,000+ used vehicles). You will be responsible for: • Setting and delivering sales volume targets, • Upselling the benefits of finance and insurance products, • Maximising profitability per unit; Chassis sales and F&I profit, • Ensuring procedures are followed and keep staff in compliance with regulatory requirements, • Aftersales - liaising with customers to resolve aftersales enquiries, • Hiring and monitoring the performance of the sales execs and hold daily sales meetings, • Conducting sales training and mentoring, • Making sure customer experience is consistently excellent About you This role would suit a Sales Manager/Sales Controller with retail sales experience gained in the motor industry, who has well-developed leadership skills and a deep understanding of all areas of the department. Ideally, you will be able to demonstrate proven success in management and that you are able to hit targets. You will need exceptionally high standards, the ability to bring new and innovative processes into the department and will continue to drive performance. The Package • Basic Salary of up to £30,000 per annum, plus bonuses with OTE of up to £120,000. Other Benefits include • Annual holiday - 28 days Working Hours This role is based on a rotating rota over 5 days per week. You will be scheduled to work either Monday & Tuesday or Wednesday & Thursday, from 9:00am to 9:00pm. In addition, you will work: Friday and Saturday: either 9:00am – 6:00pm or 12:00pm – 9:00pm Sunday: 10:00am – 5:00pm A 60-minute unpaid lunch break is included on each working day. Job Type: Full-time Benefits: • Company events, • Employee discount Experience: • Car Sales: 3 years (required), • Sales management: 1 year (preferred), • Work Location: In person

Cobalt have partnered with an international project management and construction business who is looking to appoint a Business Development Manager to support the growth of its UK operations. This is a pivotal, front-end role focused on establishing market presence, developing client relationships, and securing new business across commercial interiors, fit-out, and project management sectors. You will act as the company’s primary commercial representative in the UK, working closely with an established international delivery team to build a sustainable pipeline and support long-term growth. Key Responsibilities • Identify, pursue, and secure new business opportunities across commercial interiors, retail fit-out, construction, and project management, • Build and maintain relationships with developers, clients, project managers, architects, consultants, and contractors, • Act as the on-the-ground representative, maintaining strong market visibility across active and upcoming projects, • Generate new opportunities while leveraging an existing base of warm leads, • Monitor procurement pipelines, tenders, and framework opportunities, • Position the business as a delivery partner for both UK-based and international clients, • Represent the company at industry events, networking forums, and client meetings, • Collaborate with internal teams to align opportunities with delivery capability, • Support the preparation of bids, tenders, and commercial proposals, • Provide market insight on competitors, pricing, and client expectations, • Build strategic partnerships to drive long-term pipeline, • Engage with senior stakeholders to unlock high-value opportunities Candidate Profile • Proven business development experience within construction, interiors, fit-out, or project management, • Strong network across developers, consultants, architects, or contractors, • Comfortable operating in a client-facing, autonomous role, • Commercially driven with a track record of generating and converting opportunities, • Strong communication and stakeholder management skills, • Entrepreneurial mindset, suited to a growing business environment Salary & Package • £40,000 – £45,000 base (flexible for exceptional candidates), • Performance-based commission/bonus (to be shaped), • Clear progression into a leadership role as the business grows This is a rare opportunity to join a growing international business at an early stage of its UK journey, with the chance to play a key role in shaping its market presence and long-term success. Please get in touch with to discuss and understand more about the role. If you do not hear back within two weeks, please assume that your application has been unsuccessful, but we will retain your details on file for future roles. When applying to any role through Cobalt, your CV will never be shared with a client without your prior consent. Apply in confidence below or get in touch with me for a confidential discussion about the position.

Stuart is a sustainable 🌱 last-mile logistics company that connects retailers and e-merchants to a fleet of geolocalised couriers across several countries in Europe. Our Mission 🚀 We are an impact-driven company that aims to build the future of logistics for a more sustainable world: shared, efficient and reliable. We are committed to creating a new standard for urban deliveries that meet today’s environmental and social challenges while offering a premium delivery experience blending speed, flexibility and convenience. Our motto: “Make every delivery a moment all of us can truly celebrate!” More than 3000+ leading brands already partner with us across Restaurants, Grocery, Retail & Luxury, and eCommerce to deliver all types of goods at the tap of a button. Stuart is a highly diverse and inclusive company of 350+ employees with 90+ nationalities working across France 🇫🇷, Italy 🇮🇹, Poland 🇵🇱, Spain 🇪🇸 and the U.K. 🇬🇧 It’s the right moment and the right place for us to make an impact on millions of people, as home delivery services hit a record high. And guess what? You can help us fulfil our vision 🙌 About the role 😁 Are you ready to play a pivotal role in propelling our company to new heights? As a Key Account Manager at Stuart, you won’t just manage accounts - you’ll be a driving force behind our expansion across the dynamic Retail, Grocery, and Food sectors. Imagine being the architect of strategic relationships with some of the most iconic brands on the high street and beyond. You will be responsible for nurturing and scaling a portfolio of enterprise-level partners, ensuring Stuart remains their primary choice for last-mile logistics. In this role, you will report directly to the Head of Account Management for the UK. What will I be doing? 🤔 • Strategic Growth: You will create, manage, and implement bespoke growth strategies for your portfolio of key Retail, Grocery, and Food accounts., • Upselling and Cross-Selling: You will drive revenue by identifying upselling and cross-selling opportunities to scale service adoption and partnership value., • Target Alignment: You will set and agree on ambitious growth targets for your clients, ensuring these goals align with the overarching strategy of their respective verticals., • Relationship Management: You will build deep, ongoing relationships with key decision makers - from C-suite executives and Business Owners to Operations Managers and technical teams., • Stakeholder Advocacy: You will ensure your key accounts are satisfied by effectively communicating their needs to internal stakeholders and influencing action across the business., • Retention & Mitigation: You will proactively identify churn risks within your portfolio and implement robust action plans to mitigate them., • Presence: You will meet clients face-to-face and maintain a consistent cadence of regular calls and check-ins to stay ahead of their needs., • Product Expertise: You will become a power user and expert in our Product, Platform, and Operations to better consult your clients., • Cross-Functional Collaboration: You will collaborate across teams (Sales, Operations, Product) to focus client-facing efforts, identifying systemic issues and pioneering innovative solutions., • Pitching & Presentation: You will build and deliver compelling demonstrations, data-heavy presentations, and renewal pitches. What do we need from you? 😎 • Experience: 4+ years of client-facing experience (preferably in a B2B environment with large enterprise clients); consulting experience; or high-level project management experience., • The "Hustler" Mentality: You are hungry to learn, adaptable, and eager to exceed client expectations in a demanding, fast-paced environment., • Solution-Oriented: You always look for innovative ways to make things work rather than finding reasons why they won’t., • Project Mastery: Proven experience managing and/or supporting complex projects involving multiple stakeholders across different departments., • Analytical Rigor: You have a strong analytical mindset and use data to inform every decision; familiarity with Excel is required., • Consultative Approach: You have a natural desire to understand your client’s unique pain points and work tirelessly to find a solution that fits their specific business model., • Tech Savvy: You are comfortable using Microsoft Office and Google Workspace to create high-impact presentations and conduct deep-dive analysis. The stuff you wanna know 😉 • Work in an international, dynamic and passionate environment with a company culture focused on learning and development 🎉, • Hybrid working model and flexible hours ✨ Current benefits include: • Food allowance £200 monthly (groceries/restaurants/food apps etc) 🥗, • Stuart is putting Mental Health Awareness first! Wellness Allowance to use in any gym or sport class🧘, • Cycle to work scheme 🚲, • Private healthcare 🏞, • 30 days per year working from anywhere" At Stuart, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact 🙌 Stuart is proud to be an equal opportunity workplace dedicated to promoting diversity. We don’t discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status 💙 Please note: We kindly ask you to please submit your CV and application in English so that it can be reviewed correctly.Thank you 🤗 Want to learn more about us? Visit ___

Mode Search is proud to be partnering with a renowned luxury house to recruit an experienced Deputy Manager. We are seeking a dynamic and inspiring leader to support the management of two prestigious Bond Street boutiques. This is a rare opportunity to contribute to the success of one of London’s most iconic luxury destinations — driving performance, elevating client experience, and supporting a talented, long-standing team. Our client is a globally respected name in luxury, celebrated for its craftsmanship, innovation, and unwavering commitment to excellence. Their boutiques are more than retail spaces; they are immersive worlds where clients experience artistry, authenticity, and personal connection. Joining this Maison means becoming part of a legacy that values heritage while embracing evolution — a place where creativity meets precision and people are at the heart of success. The Role: • Partner closely with the Store Director to drive boutique performance and achieve sales targets across both Bond Street locations., • Lead, coach, and inspire a team of experienced professionals, fostering collaboration, engagement, and continuous growth., • Strengthen client relationships through expert clientelling, personalised service, and flawless execution of client events., • Analyse boutique performance, monitor KPIs, and support the implementation of strategic action plans to optimise results., • Ensure operational excellence through efficient processes, compliance, and seamless coordination between client-facing and support teams., • Support recruitment, onboarding, and ongoing training to build a strong talent pipeline and maintain a culture of excellence., • Significant experience within luxury watches and jewellery, ideally gained in a boutique environment., • Strong operational and leadership skills, with a proven ability to manage established and high-performing teams., • Deep understanding of CRM systems and a passion for delivering an outstanding client experience., • Open-minded, flexible, and confident in driving change within a heritage-driven business., • Exceptional communication, coaching, and team development skills., • Commercially astute with a strong focus on clientelling, sales performance, and boutique standards., • Ambitious and forward-thinking — ready to take the next step toward a future Boutique Director position. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted. We look forward to hearing from you!

Production Manager 📍 Battersea Power Station / Hybrid | 💷 Competitive salary | 🗓 Full time Scratch Creative designs and delivers refined retail, experiential, and live environments for some of the world’s leading brands. From concept through to build, we operate at the intersection of creativity, craftsmanship, and production excellence. Our work spans flagship retail, pop ups, exhibitions, and large scale brand activations across the UK and internationally. We partner closely with our clients to translate brand vision into physical spaces that are considered, immersive, and commercially powerful. Grounded in execution and obsessive attention to detail, materiality, and finish, we create environments that feel elevated, purposeful, and memorable. We create moments that endure. As we continue to grow, we are seeking a highly capable Production Manager to strengthen our delivery team and help execute projects to the highest possible standard. The Role As Production Manager, you are responsible for translating approved concepts into precise, commercially controlled and flawlessly executed builds. Working closely with Producers, Designers and external partners, you will manage the technical and operational delivery of retail environments, experiential activations and live events. You understand construction, materials and fabrication. You are confident managing suppliers and budgets. You ensure that what we design is built properly, safely and to an uncompromising standard of finish. Reporting Into Head of Projects Key Responsibilities • Interpret creative concepts and technical packs into deliverable production scopes, • Lead costings and supplier negotiations in collaboration with fabrication and production partners, • Manage value engineering processes while protecting design intent, • Conduct detailed site visits, surveys and feasibility assessments, • Develop build schedules, installation programmes and logistics plans, • Oversee access requirements, venue compliance and local authority coordination, • Prepare and manage Health and Safety documentation including RAMS, • Supervise installation and de rig phases onsite, • Manage storage, transport logistics and asset tracking, • Lead post project reconciliations and supplier wrap ups, • Maintain commercial control across budgets and production expenditure About You You are technically strong, commercially aware and solutions focused. You have a solid understanding of both live event production and permanent or semi permanent retail construction. You are confident speaking with fabricators, contractors and venue teams, and you understand how to balance ambition with practicality. You are detail driven and calm under pressure, particularly during installation phases. You take ownership, communicate clearly and ensure nothing is left unresolved. You take pride in delivery quality and understand that execution defines reputation. Essential • 4 to 8 years experience in production delivery across events, experiential or retail fit out, • Strong technical understanding of structures, materials and fabrication processes, • Experience managing budgets and supplier negotiations, • Working knowledge of Health and Safety compliance and documentation, • Excellent organisational and scheduling capability, • Confident overseeing onsite installation teams Nice to Have • Experience delivering international projects, • Knowledge of container builds, touring structures or modular systems, • Familiarity with permanent retail fit out processes, • Relevant production or construction qualifications What We Offer • Competitive salary plus discretionary annual bonus, • Unlimited holiday entitlement, • Flexible working hours and hybrid setup with Battersea HQ and remote, • Personal development allowance for training courses of your choice, • Choice of hardware and software packages If you are ready to help deliver refined, technically exceptional retail and experiential environments for ambitious global brands, we would love to hear from you. Apply now. No recruitment agencies, please.

The Lacquer Company produces the finest lacquer furniture and accessories, handmade by skilled craftsmen in Saigon (Ho Chi Minh City) and sold worldwide. The company is based in London, although most sales come from the US. Clients are primarily high end residential interior designers and wholesale partners and there is an increasing retail client base. The company focuses on excellent design, faultless product and immaculate customer service and is seeking an excellent candidate to join the London team in a diverse and exciting position. The role would suit an independent and self-directed candidate and we are looking for an ambitious, organised and energetic individual who wants to be part of a rapidly growing and well-respected business. Business Development Manager The Business Development Manager will be responsible for driving new business, managing projects, nurturing current client relationships and supporting the company’s founder, James Lowther, in the day to day running of The Lacquer Company. This is an essential role and will require meticulous organisation, strong administration skills and excellent self-direction. As the CEO is often required to travel to Vietnam or the US, you must be able to act as his proxy and he needs confidence in your support. You will need to be comfortable working on numerous tasks/projects and proactively manage both your workload and assisting the CEO. Detailed information on role and responsibility is provided below: Key Responsibilities: • Managing projects for new collaborations with interior designers, as well as various hospitality and wholesale opportunities • Converting leads into sales, • Maintaining relationships with new and existing key trade accounts, • Working with the Marketing team to ensure clients are kept up to date with the brand including promoting new collections, • Collaborating with the team on events, Marketing & PR, newsletters and sales initiatives, • Directly supporting the CEO with day-to-day administration, • Managing timelines for new collections and general production, • Acting as liaison between the London, New York and Saigon offices, • Managing and updating client databases and developing CRM, • Managing new product development projects, ensuring reminders are sent and timelines observed, • Organise team building events, • Being a face of The Lacquer company as the CEO’s proxy and front of house, making sure that the company is well represented to visitors, suppliers and clients • To be a dependable and upbeat lynch pin within the company, approachable to the UK, US and Vietnam teams, liaising with and uniting the team Skills and Experience: • A friendly, dynamic and enthusiastic individual with a can-do attitude and excellent eye for detail, • Excellent organisational skills – able to self-motivate, multitask and time manage in an organised and logical manner • 3+ years’ experience in a similar role (the Interiors industry is preferred), • Proficient and intuitive knowledge of computers, especially MS Office (Outlook, PowerPoint, Word and Excel), • Exceptional presentation and communication skills (both written and verbal), • Experience in working alongside a team and motivating colleagues with diplomacy, • Excellent command of English – both verbal and written, • Willingness to learn and grow within the company, • An interest in design or interiors is desirable but not essential What We Offer: • Competitive salary, plus bonuses / commission, • A dynamic, professional and fun working environment, • Regular team building events, • Private medical insurance, • Company pension, • Staff discount, • 25 days holiday per year, plus time off between Christmas and New Year, and an additional half a day each month for personal time • Hours: Full-time (37.5 hours/week) Monday to Friday. Daily hours are 9.30am-5.30pm with some flexibilit

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

Key Account Manager (Prestige) – Iconic Spirits Business – London – Up to £55,000 plus car allowance My client is a well-known spirits business in the UK with a range of category defining brands. This business has a strong growth trajectory and hold some of the most popular brands in their portfolio. This global business is a staple across both on and off trade. As the Key Account Manager for this business, you will be pivotal in supporting the strategy for growth across a number of premium and luxury venues in London. Think the Savoy, Rosewood, Langham and other iconic establishments. The Key Account Manager will have day to day account management, P&L oversight and ultimately be responsible for developing relationships. The ideal candidate for this will have a passion for spirits, a strong understanding of the prestige sector and track record in commerciality. Key Account Manager Responsibilities: • Develop and maintain strong relationships with key accounts in the luxury beverage sector., • Work across Prestige and IFT premium brands to deliver on portfolio awareness., • Implement effective sales and marketing strategies to promote our premium drink brands., • Collaborate with cross-functional teams, including marketing, distribution, and product development, to ensure customer satisfaction and product excellence., • Stay updated on industry trends, market developments, and competitor activities., • Prepare sales reports, forecasts, and budgets for management review., • Attend industry events, trade shows, and networking opportunities to expand your professional network. The Ideal Key Account Manager candidate: • Previous experience working in the prestige and luxury drinks space across London., • Be a self-starter who is driven to succeed – A strong understanding of the Hospitality sector is required!, • Proven track record in delivering growth across both On & Off trade specialist channels., • A customer-oriented approach to account management which aims to exceed expectations., • A strong and assertive style to self-management and motivation., • Able to negotiate, delivery training and competently explain a alcoholic product range, • Must be able to drive If you are interested in having a chat about this role, please forward updated CV’s to Mark at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

We are looking for a passionate and experienced Store Manager to lead our amazing team in our boutique in London. If you are results-driven and love to inspire others, this is your chance to shine. As Store Manager and part of the retail team, you will play a key role in growing the brand in the local market. You will report to the Area Manager and your responsibilities will include : Sales Optimization • Drive and maximize sales in line with the objectives set by management, • Analyze store KPIs and implement action plans to meet and exceed targets, • Prepare daily/weekly/monthly reports for store management Team Leadership and Management • Train and share knowledge about products, sales techniques, and operational procedures with the sales team, • Lead and motivate the team in achieving goals and managing key performance indicators, • Manage staff schedules, • Conduct annual and professional performance reviews Operational Procedures • Ensure compliance with company procedures and standards, • Maintain the store’s appearance, visual merchandising, cleanliness, and product presentation, • Ensure the sales floor layout and product displays are in line with merchandising guidelines, • Oversee stock management and inventory control Profile • Minimum of 3 years of proven experience as a Store Manager or team leader in the fashion retail industry, • Strong understanding of KPIs and performance metrics, • Performance and results-driven, with a strong commercial mindset, • A natural leader: dynamic, versatile, and highly adaptable to new challenges, • Passionate about the world of fashio

Job Description Title: Flagship Store Manager - Regent Street Reports To: Retail Director Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Flagship Store Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Flagship Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards within a high traffic location. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Manging employee relations with people-driven approach, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM objectives including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs, analyse trends, and build a business action plan accordingly, • Build a strong network with local stakeholders on forecasts, opportunities, and challenges, • Animate and motivate the team to develop the business Operations & Compliance • Ensure compliance with scheduling, operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee compliance on stock management, store audits, deliveries, inventory accuracy, and shrinkage Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 5+ years of progressive experience in luxury or premium retail, including at least 5 years in store leadership, • Experience managing large teams in high traffic environment, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Team-focused and client-centric, • A strong commercial mindset, • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

About OMNES: OMNES is a modern, sustainable and cost-conscious women’s fashion brand, designing ethically crafted clothing. OMNES means ‘all’, a reflection of the fact that we all need to work together to change the way we shop, wear and think about fashion. OMNES focus on timeless designs with playful pops of print and colour and a considered approach to how their pieces fit bodies of all shapes and sizes. OMNES was founded in London in 2021 by Jordan Razavi, who saw how ‘green premiums’ were causing a gap in access to better wardrobe choices and wanted to create a brand that would speak to this unmet need. The fashion industry is one of the world’s most prolific polluters, with millions of tonnes of textiles ending up in landfill every year, and global supply chain workers being underpaid and exploited. The detrimental impact is vast and improving the ways it operates could make a truly positive difference to the future of our planet and global community. OMNES strives to act as a responsible global citizen, treating the Earth with respect, and aiming to contribute to its repair. ROLE OVERVIEW: OMNES is seeking an experienced and dynamic Head of E-Commerce to lead and scale our online retail operations. The ideal candidate will have a robust background in fashion e-commerce, with extensive experience using Shopify. This individual will play a pivotal role in driving our digital strategy, enhancing the customer experience, and achieving our growth objectives. As Senior E-commerce Manager, you will report directly to the CEO and work closely with various departments to align our online presence with our mission and values. KEY RESPONSIBILITIES: Strategic Leadership: Develop and implement an e-commerce strategy that aligns with OMNES’s mission to revolutionize the fashion industry through sustainable practices. Platform Management: Oversee the day-to-day operations of our Shopify platform, ensuring seamless functionality and an optimal user experience. Performance Optimisation: Analyse key metrics to identify opportunities for improvement in traffic, conversion, average order value, and customer retention. Customer Experience: Enhance the online shopping experience by implementing user-friendly features and resolving any customer service issues promptly. Inventory Management: Work with the supply chain and merchandising teams to ensure accurate and efficient inventory management. Team Leadership: Lead and mentor the e-commerce team, fostering a culture of innovation, collaboration, and continuous improvement. Reporting: Provide regular reports to the CEO on e-commerce performance, trends, and opportunities for growth. QUALIFICATIONS: Experience: Minimum of 5 years of experience in a similar role within the fashion e-commerce sector. Technical Skills: Proficiency in Shopify and other e-commerce platforms. Strong understanding of SEO, SEM, and digital marketing strategies. Analytical Skills: Ability to analyse data and translate insights into actionable strategies. Leadership: Proven track record of leading and developing high-performing teams. Passion for Sustainability: Deep commitment to sustainable fashion and ethical business practices. WHAT WE OFFER • Competitive salary and benefits package., • Opportunity to work with a mission-driven company dedicated to making a positive impact on the fashion industry., • Collaborative and inclusive work environment., • Continuous learning and professional development opportunities. Join us at OMNES and be part of the change. Together, we can make fashion better.

Sales and Customer Service Assistant - Entry Level Opportunity. (Full-time Immediate Starts based in London) Bring your drive, enthusiasm and passion to our clients sales and marketing company and they will give you the best mentoring in the business for you to be a success! They need enthusiastic, ambitious and bubbly people to join their fantastic sales and customer service network in London, to help them expand even further and cope with the client demand! The start of this year was booming and our client would love for YOU to join in their success. What’s involved: • Being the front line of their dynamic sales and customer service network., • Representing some of the well known brands in the UK to customers face to face in event environments in the London area., • Providing cutting edge customer service as standard. Some of the advantages they can provide you with: • A fantastic day rate plus commission earnings with incentives and bonuses for hitting targets., • The opportunities for national and international travel., • Great social calendar., • Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities., • An immediate start for the right candidates., • Full product and client guidance., • The opportunity to build your skills and experience from the ground up. The key attributes they are looking for are; • Positive and pro active., • Professional manner and appearance., • High customer service standards., • Strong English speaking skills., • Willingness to travel both nationally and internationally. These are field based; face-to-face opportunities within event environments, and this company is keen for you to make a real success of your new self employed career. All income is from a fantastic day rate plus commission and amazing incentives! Don't miss out. Apply online now! If you have any kind of experience in sales, customer service, marketing, promotions i.e. sales assistant, retail manager, direct sales, field sales, call centre, customer service assistant, sales representative, sales manager, campaign management, events coordinator or any kind of hotel, front of house or bar experience, this will really help you get a head start in this field based opening as you will already have some great face to face customer service / sales skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week (Between Mon-Sat) *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

Senior National Account Manager - Foodservice - Food • c.£70,000, • Car Allowance, • Bonus, • Private health care, • Pension, • 1 day per week in Southeast Based office About the Business: This is a smashing role with a top class, premium food company. If you are a foodie, then this is without a doubt one for you. This is a business and set of people who deliver unwavering quality to our supermarket shelves & to us the consumers. A business that has been in operation for a century with nostalgic brands and some phenomenal new success stories across retail are looking at their next stage of growth. They have already invested in a new factory, further warehousing & infrastructure. They have posted consistent year on year growth to north of £100m turnover, delivering significant profit which has led to this self-funded, seven figure investment keeping this business debt free. The next port of call, now the infrastructure is in place, is to add to their brilliant team. They are a great bunch who enjoy the thrill of the commercial chase, growing sustainable & robust businesses and empowering people to really deliver best in class consumer products. The Role: Senior National Account Manager – Foodservice We require a Senior National Account Manager with multiple fiscal cycles under your belt to come in and drive the Foodservice channel across Bidfood and Brakes. The growth will come from increasing distribution through the current product portfolio, and driving your team of reports across the route to market, on trade and end user customers sets. They already have the relationships in place, so this is about making your own mark & delivering on those across Foodservice. You must have food or beverage experience with a strong understanding of route to market, foodservice, Vending & HORECA. You will full responsibility for the growth of your customers and a keen eye for growth in OOH. About You: To be successful we need a passionate team player who exudes positivity and a can-do attitude. This is a business focused on strong values and sustained growth so the focus on doing the right thing is a must. You will already have a strong background in large, branded consumer business and have experienced multiple rotations within the OOH sector. People management experience is important too, whether that be a direct report or field team management internally or externally. Food experience is essential here. This is a business of foodies who have some of the most fantastic products in their categories sold to Tesco and Michelin starred restaurants. Category data and insight led working is key to continuing the customer success story they have here too and remember this is not a big business it’s more like a start up in nature, agility, speed and being able to don more than one hat is key here. What you need to bring: • Experience in a sales & people management., • National Key Account experience in a branded FMCG business., • Experience of food is essential., • OOH/Foodservice customer experience is essential Bidfood Brakes RTM Channels, • Positive team player., • Strong relationship skills, both internally and externally to entice people., • SME mindset - don multiple hats. Most importantly, this is about your style, this is a business that puts the customer, and its employees at the forefront of everything they do. We need team players who want to have fun and genuinely enjoy what you do. If you want a food focused, family owned, genuinely nice bunch of people with a cracking brand portfolio then lyle.edwards@ecwsearch or on 0207 4594877. Alternatively apply via Linked In.

Key Account Manager – Specialist Retail London Competitive Package + Bonus + Car Allowance The Advocate Group are proud to be partnering with a prestigious and highly respected luxury drinks business, known for its craftsmanship, heritage, and premium portfolio spanning both fine wine and spirits. With a strong reputation across the UK Off Trade, the business continues to expand its presence within luxury retail. We’re recruiting for a Key Account Manager to take ownership of a portfolio of luxury retailers and fine wine merchants across London. Responsibilities include: • Build and maintain strong relationships with buyers and decision-makers across luxury retailers and specialist merchants, • Deliver sustainable growth in both volume and value in line with agreed targets and budgets, • Identify and secure new listings across premium wine and spirits portfolios, • Lead Joint Business Planning (JBP) processes with key customers to drive long-term partnerships, • Negotiate trading terms, commercial agreements, and promotional activity throughout the year, • Develop and execute impactful in-store activations, tastings, and seasonal campaigns, • Drive brand visibility and ensure best-in-class execution across retail environments, • Deliver engaging trainings, tastings, and masterclasses to trade audiences and retail teams, • Analyse market trends and competitor activity to inform commercial strategy About You: • Proven experience in a Key Account Manager or Business Development role within luxury retail, • Strong knowledge of the premium Wine and Spirits category is highly required, • Demonstrated success in driving commercial growth within high-end or specialist retail environments, • Confident communicator with the ability to influence both internal and external stakeholders, • Strong commercial acumen with experience in negotiation and joint business planning, • WSET Spirits qualification is advantageous, • Happy to travel across the UK for client meetings and events If this role sounds like the perfect next step in your career, I’d love to hear from you. The Advocate Group is a leading search and selection business providing top talent to the consumer products sector. If you’re interested in finding out more about our opportunities or how we can support your career, please get in touch

Mode is proud to be partnering with a growing accessories brand seeking a Field Sales Executive to cover the UK. This is an exciting opportunity to join a dynamic business, driving wholesale growth across backpacks and lifestyle accessories within a fast-paced market. The company is expanding and offers strong potential for development, autonomy, and the chance to make a real impact within the UK retail landscape. This is a field-based role covering the UK, reporting into the Sales Manager / Head of Sales. The Role • Manage and develop relationships with independent retailers and department stores across the UK., • Identify and open new accounts, driving wholesale growth within your territory., • Travel extensively to meet existing clients and prospect new business opportunities., • Present product collections, secure orders, and introduce new seasonal ranges., • Build strong, long-term partnerships with buyers and store owners., • Support in-store presence through basic merchandising and product visibility., • Monitor competitor activity, pricing, and market trends to inform sales strategy., • Deliver against sales targets and distribution goals., • Provide regular reporting and updates on performance and territory activity. Requirements • Proven experience in field sales or wholesale sales, ideally within accessories, fashion, lifestyle, or similar product categories., • Experience working with independent retailers and/or department stores., • Strong track record of developing new business and opening accounts., • Excellent communication and negotiation skills., • Self-motivated and highly organised, with the ability to work independently., • Comfortable with frequent travel across the UK., • Full UK driving licence required., • Existing network within fashion, accessories, or gift retail., • Experience managing regional or national territories., • Understanding of retail cycles and seasonal product launches. To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

Position: Retail Manager — UK Market Location: London, United Kingdom Brands: Anker / eufy / Soundcore Job Overview We are looking for a strategic and hands-on Retail Manager to lead the expansion and operations of our retail business across the UK. As a founding member of our retail organization, you will drive market entry, oversee store launches, and build the operational frameworks necessary for sustainable growth. Key Responsibilities： • Strategic Expansion: Lead end-to-end store development including site selection, commercial lease negotiation, and construction management for new locations across the UK., • Operational Excellence: Oversee daily retail operations, visual merchandising standards, and in-store promotional strategies to ensure a premium customer experience and sales target achievement., • Team Leadership: Recruit, build, and mentor a high-performing retail team from the ground up; establish training programs and performance management frameworks., • Pipeline Development: Conduct market research and feasibility analysis to identify growth opportunities and execute the rollout of 2–3+ stores., • Performance Management: Monitor P&L, track key retail metrics, and provide regular reporting and actionable insights to optimize profitability and operational efficiency., • Cross-Functional Alignment: Collaborate with regional and HQ stakeholders to ensure local execution aligns with global brand strategy and product positioning. Requirements： • 5–15 years of progressive retail management experience, with a proven track record in multi-site leadership and new store rollouts., • Deep understanding of the UK retail landscape, including commercial leasing terms, landlord relationships, and consumer behavior dynamics., • Strong capability in independent decision-making and team building, with the ability to establish operational standards without heavy oversight., • Exceptional communication and stakeholder management skills, with the ability to lead complex projects and drive consensus across functions., • Prior experience in consumer electronics, tech retail, or premium lifestyle brands is highly preferred., • Fluent in English (written and spoken) with a strong focus on results and operational detail. What We Offer • Competitive compensation package with performance-based incentives and mobility benefits., • Opportunity to shape the retail strategy for a global technology brand in a high-growth market., • Dynamic environment with clear career progression pathways as the business scales., • Collaborative, entrepreneurial culture with direct impact on business outcomes. Interested? Apply now to lead our next chapter of growth in the UK!

Join the magic at Biscuiteers! We’re the award-winning luxury gifting brand known as the NET-A-PORTER of biscuits. Since 2007, we’ve been hand-icing joy into every biscuit, and in 2025 alone, we iced approximately 3 million! Our aim is to provide a seamless, joyful experience that delivers a little magic, one hand-iced biscuit at a time. As well as our eCommerce business, we have a Notting Hill biscuit boutique, where we offer ‘School of Icing’ events, teaching our customers to ice like an expert, while they enjoy a cup of tea or coffee…or even a glass of Prosecco. We also work with a huge range of wholesale and corporate clients, creating bespoke and branded designs for every occasion. We are guided by our four core values ; Innovative, Collaborative, Entrepreneurial, and Driven . These values live through the creativity of our products , the way we work together, the focus on results attitude and the energy and positivity with which we approach all we do . Who we’re looking for… An exciting opportunity has arisen for a Fixed term Contract as a Maternity Cover Boutique Manager in our Icing Café and Boutiques, in Notting Hill. As a key part of our dedicated team, you will oversee the successful running of the store, making sure we meet targets and offer a great shopping experience to all our visitors. This will involve: Key Responsibilities Café & Events Operations • Oversee the day‑to‑day running of the café service and all events, including afternoon teas, hen parties, children’s parties, and birthday celebrations., • Deliver exceptional customer service and act as a role model for service standards., • Lead, motivate, and support the team to deliver an excellent customer experience., • Manage staffing rotas and ensure appropriate resourcing levels., • Drive product sales and work proactively to meet and exceed targets., • Control stock levels, manage deliveries, and maintain accurate records., • Take responsibility for all security procedures., • Ensure full compliance with Health & Safety, Food Hygiene, and Food Safety standards. You will need… • At least 2 years’ supervisory or managerial experience within a premium or luxury retail environment., • A natural ability to engage with customers and a genuine passion for delivering exceptional service., • Confidence in driving sales performance and achieving targets., • Strong communication and interpersonal skills, with the ability to build rapport effortlessly., • Flexibility to work weekends and adjust your schedule around events and shop opening hours., • A positive, proactive, and hands‑on approach to all aspects of the role., • Genuine enthusiasm for the position and for the Biscuiteers brand. Why you’ll love it here... We’re a creative, fun-loving bunch who work hard, celebrate big, and genuinely care about each other and the planet. Here’s how we sweeten your working day: • Shopping – 35% staff discount on all our beautiful products, • Travel – Cycle to Work Scheme available, • Bring your friends – Staff referral scheme with up to £500 reward, • Birthday treats – A gift to celebrate your special day, • Social life – Annual staff party, Christmas lunch, and Biscuiteer Awards, • The Future – Automatic pension contributions with ethical fund options What our team says about us… “The business is at a really exciting juncture and there’s lots to get your teeth stuck into and lots of opportunity to develop. A good place to learn in a fun, energetic environment with a really knowledgeable and passionate team.” “Great people to work with!” “People are lovely and supportive. A good company to develop your skills and grow” “The staff are lovely. Really committed to the business and everyone helps each other out.” If you are interested in this role, please apply.

🐄 National Account Manager – Grocery 📍 West London | Hybrid (3 days office, 2 days home) 💷£55k – 20% Bonus and EMI We’re working with one of the UK’s fastest growing challenger brands in the dairy space, on a mission to shake up a category that’s been left behind for far too long. In just a couple of years, they’ve built serious momentum through standout branding, innovative products, and a fresh take on what modern consumers actually want from dairy. This is a chance to join early, take real ownership, and play a key role in scaling a brand with huge ambition. The role This is not a sit back and manage role. You’ll be right at the centre of the commercial engine, owning key retail relationships, winning new business, and helping shape how the brand grows. You’ll work closely with a small, high performing team, with real exposure and influence from day one. If you enjoy building things from the ground up and want your work to genuinely matter, you’ll feel right at home here. What you’ll do 🚀 Own and grow key national retail accounts, delivering strong JBPs and driving performance 🎯 Identify and win new listings, getting the brand in front of more shoppers across the UK 🛒 Lead standout product launches both in store and online 📣 Build and execute shopper marketing plans that drive visibility and rate of sale 💰 Manage trade spend effectively, ensuring strong ROI 📊 Use data and insight to unlock opportunities and improve performance 🤝 Contribute to ways of working, culture, and how the business scales 💡 Bring fresh thinking to a traditional category and help disrupt the fixture What we’re looking for 📈 Experience in sales, account management or business development, MUST BE within FMCG 🏆 A track record of growing accounts and delivering results 🌱Experience managing grocery accounts within FMCG 🛍️ Confidence managing retail relationships and navigating listings 💼 Commercial awareness, with experience owning budgets or P and L 🗣️ Strong communication and negotiation skills ⚡ Someone who thrives in a fast paced, start up environment 🙌 A hands on, proactive mindset with plenty of initiative 🥑 A genuine interest in food and quality products What’s in it for you 💸 Competitive salary plus options 🌴 25 days holiday plus your birthday off 🏡 Hybrid working with a West London office base 🧈 Product perks and additional brand discounts 🏋️ Free gym membership 🌱 Real ownership and the chance to help build a category defining brand What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

DEPARTMENT MANAGER (Department Leadership — Massimo Dutti UK) Who we are Massimo Dutti is part of the Inditex family of brands, within one of the world’s leading fashion retail groups, with global brands including Zara, Pull&Bear, Massimo Dutti, Bershka, Stradivarius, Oysho, Zara Home and Lefties. Massimo Dutti blends timeless style with a modern edge — defined by quality, considered design, tailoring and elevated everyday essentials. Our stores deliver a premium experience where detail matters: product knowledge, presentation and thoughtful service. At Inditex, how we work sets us apart: teamwork, respect, curiosity and sustainability, with people at the center of every success. The role As a Department Manager, you own the performance and daily leadership of your department. You drive sales through product, standards and service — while developing a confident team that can deliver consistently in a premium environment. You’ll be hands-on on the shopfloor, using KPIs and product insight to set priorities, coach performance and keep the department looking and feeling exceptional. This role is for you if you… • Lead with emotional intelligence, integrity and high standards, • Are commercially strong and confident with KPIs and daily trade, • Care about detail: service, product knowledge and presentation, • Are organised, calm under pressure and strong at prioritising, • Enjoy developing people and creating a positive, accountable team culture What you’ll do • Own department results: sales, productivity and key KPIs, • Analyse performance and product to set clear daily actions for the team, • Deliver a premium customer experience through strong service and product knowledge, • Maintain excellent presentation, availability and department routines, • Coach, develop and support your team through clear feedback and training, • Partner with VM/Operations to ensure flow, replenishment and standards are consistent, • Support compliance with Health & Safety, security and store procedures, • Champion Inditex sustainability initiatives through daily ways of working What we offer Competitive salary, 25% staff discount across all Inditex brands, 28 days holiday allowance, company pension scheme and the “More for Less” benefits platform with a wide range of discounts. At Inditex, internal talent is our greatest asset. We offer clear progression opportunities, continuous learning through training and e-learning, and the chance to contribute to social and sustainability projects that make a real difference. Inclusion & accessibility We are committed to creating a recruitment process that is inclusive and accessible to everyone. Adjustments are available for candidates with disabilities or long-term conditions.

Sales Manager – London Hospitality Drive growth. Win new customers. Make real impact. Join one of the UK’s most dynamic premium water companies. Tŷ Nant Water produces and distributes a portfolio of leading water brands across 4 production sites in England, Scotland and Wales — including Tŷ Nant, TAU, Llanllyr Source, Decantae, Strathmore and Fonthill Spring Water. Together, these brands give Tŷ Nant one of the strongest and most versatile water portfolios in the UK. The company supplies customers across luxury hospitality, national hotel and QSR groups, wholesale and on-trade distribution, retail and forecourts, travel-catering, NHS and emergency services, utilities, private label, and major leisure, sports and arena venues. Recognised in the Sunday Times 100 50 (2025), Tŷ Nant’s rapid expansion is driven by increasing customer numbers, entry into new sectors and a commitment to delivering an exceptional customer experience. This momentum is creating significant opportunities for talented people who want to make a meaningful impact in a fast-scaling organisation. With natural sources in both England Wales and Scotland, the company manufactures across multiple formats - glass, PET, aluminium cans, aluminium bottles, Tetra Pak Cartons and water coolers - ensuring relevance across every channel it serves. We’re now hiring a Sales Manager to spearhead commercial growth and unlock new distribution through customer acquisition across the London hospitality sector. The Role • Own the entire new-business pipeline across London’s premium hotels, restaurants and bars, from prospecting to pitching to closing., • Identify high-value opportunities across luxury groups, iconic venues, trend-led bars, and top restaurants, building a targeted universe of prospects., • Map the market, uncover whitespace, and strategically prioritise sites that elevate brand visibility and volume., • Deliver standout brand pitches that bring the relevant Ty Nant portfolio to life for buyers, F&B teams, and group decision-makers., • Negotiate commercial terms that secure profitable, long-term listings and maximise brand presence in each venue., • Work closely with Marketing and Operations to ensure seamless onboarding once deals are won., • Champion the brand across the London hospitality scene, building networks and opening doors in hospitality environments. About You • A natural hunter — energised by prospecting, pitching and closing new accounts across London’s hotels, restaurant groups and independent venues., • Proven success winning new business within Hospitality, HORECA and the wider On-Trade, ideally across premium or multi-site environments., • A deep understanding of the London hotel, restaurant, bar and café landscape, with strong intuition about where the best opportunities sit., • A confident, polished communicator able to influence senior decision-makers, F&B teams and group buyers across premium venues., • Highly driven, resilient and motivated by targets, autonomy and the fast pace of London’s hospitality sector., • Strategic and organised, with the ability to build, manage and convert a high-quality pipeline consistently., • Commercially sharp, able to tailor pitches to customer needs and articulate the value of a multi-brand premium water portfolio. Interested? If you thrive in high-growth, premium-brand environments and want the freedom to make a big commercial impact, I’d love to chat. We are an equal opportunities employer and welcome applicants from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. Advocate Group is the sole and exclusive talent partner for Tŷ Nant. All direct or third party applicants will be forwarded to Advocate Group for processing. Please get in touch with Roxy Gadd or click “Apply Now” to be considered.

Sales Account Manager – Data & AI Consulting Wimbledon / Central London (Hybrid: 2–3 days/week in across either the Wimbledon or London office) £50–60k base (DOE) + generous commission Rockborne – Data & AI Consultancy (Part of Harnham Group) About Rockborne Rockborne is an award-winning data and AI consultancy that helps organisations unlock the full value of their data. We deliver flexible consultancy services - from deploying fully trained data consultants through to transformation programmes, capability building, and strategic guidance. Our clients span major brands in retail, financial services, energy, and the public sector. Whether it’s placing a single consultant or leading a full delivery workstream, our impact is real and immediate. The Opportunity We’re growing fast. To continue that momentum, we’re hiring a Sales Account Manager to expand and deepen our enterprise client base. This role is ideal for someone who has sold consulting, data services, or digital transformation solutions and loves building meaningful relationships with senior data stakeholders. It’s a balanced mix, 70% new business and 30% account growth. You’ll lead full sales cycles across our solutions and have support from a strong SDR function, but you’ll also be expected to bring your own drive, networks, and creativity. If you want to sell complex, high-value services that genuinely change how businesses use data, this is your chance. What You’ll Do • Build and convert a high-quality pipeline (enterprise-level focus), • Sell Rockborne’s full portfolio:, • Embedded data consultants, • Training & capability uplift programmes, • Data strategy & delivery consulting, • Lead meetings with senior stakeholders in data & technology, • Partner closely with SDRs, operations, coaching, and leadership teams, • Identify opportunities for growth within existing accounts, • Represent Rockborne externally: events, networking, and industry forums, • Keep current with market shifts in Data, AI & Analytics What We’re Looking For You don’t need to have worked in data - but you must have sold consulting or services where data/tech stakeholders were key decision-makers. • Proven success driving revenue in a services-led sales environment, • Experience winning or scaling enterprise accounts, • Comfortable owning a strategic, consultative sales process, • Skilled in building trust with C-level and data leadership, • Proactive, ambitious, and adaptable in a growth environment, • A curiosity for the Data & AI space - we believe that expertise can be built here Essentially, if you’ve sold into: Data leaders (CDO, Head of Data, Data Engineering, BI), Tech leadership (CTO, CIO) or Digital transformation teams then we’d love to hear from you. What You’ll Get • Competitive base + uncapped commission, • True hybrid working culture (Between the Wimbledon office and London WeWork + client visits), • Tools like LinkedIn Sales Navigator & SourceWhale, • Clear progression pathways as Rockborne scales, • Highly supportive, collaborative team culture, • Chance to influence how the UK’s data teams evolve Ready to grow your impact in the Data & AI world? Apply now.

Company Name: Amorepacific UK Ltd Job Title: Key Account Management (Retail) - Laneige & Innisfree Job Location: Waterloo (London, United Kingdom)- (4 days in the office) Minimum Exp: 3+ Years (Beauty / Retail Industry) Salary: £38,000 to 50,000 PA Job Summary: In your role as the Key Account Management, you will be responsible for maintaining strong relationships with important retail giants. Collaborating with partners to create strategic alliances and drive both online and offline sales through joint marketing strategies is a critical part of your job. You will negotiate terms, optimise sales processes, and analyse market trends to identify growth opportunities. Apart from partnerships, you will also oversee day-to-day operations and ensure efficiency by working closely with internal teams. Your responsibilities will include compiling sales forecasts, developing strategies, and monitoring sales performance against targets. Regular reporting on market trends and the effectiveness of partnerships will guide strategic decisions. As a crucial driver of growth, your role is integral to the company's market presence and profitability. Principal Accountabilities: Retailer Partnership Management: • Develop and maintain strong relationships with key retail partners, such as Boots and Sephora, as well as other relevant stakeholders., • Collaborate with retailers to understand their business goals, objectives, and requirements., • Identify and establish strategic partnerships with key retailers, incorporating key account management, to expand the company's market presence., • Collaborate with retailers to create joint sales and marketing strategies, driving both offline and online product sales and revenue growth., • Ensure effective communication and alignment of strategies with retail partners., • Negotiate terms and agreements with retail partners, including key account negotiations, ensuring mutually beneficial terms aligned with company objectives. Sales Excellence: • Implement and optimize sales operations processes to enhance efficiency., • In charge of compiling sales forecasts for novelties & and products focused during the Key Commercial period in quantities., • Develop and implement strategies to maximize sales and profitability., • Analyze market trends and competitor activities to identify growth opportunities., • Collaborate with marketing teams to develop campaigns that drive sales both offline and online. Business and Operations Management: • Oversee the day-to-day business operations to ensure smooth processes and optimal efficiency., • Collaborate with internal teams, including marketing and supply chain, to support business objectives., • Monitor and analyze sales performance data to identify areas for improvement., • Conduct weekly monitoring of sell-in activities, adhering to annual and monthly sales targets outlined by BGM., • Identify emerging markets and market shifts, staying fully informed about new products and competition status., • Provide regular reports on market trends, sales performance, and the effectiveness of partnership initiatives. Qualification and Experience • 3+ years of experience in sales in the retail industry. Candidates with prior experience in the beauty industry, especially with well-known retailers such as Space NK, Boots, Sephora, Harrods and similar establishments, will be given preference., • Experience in all aspects of developing and maintaining sales strategies to meet company objectives., • BA or higher degree in Business, Marketing or Management; MBA a plus., • Experience in marketing operations, brand communications, and launch support execution., • Understanding of customer and market dynamics and requirements. Skill Sets • Strong financial and analytical background., • Strong understanding of customer and market dynamics and requirements., • Strong presentation and networking skills with internal and external counterparts., • Strong communication and negotiation skills., • Excellent multitasking and project management skills., • Strong leadership and mentoring skills., • Excellent organizational skills and work ethic., • Strong ability to influence a team into moving towards a unified vision and objective. Personal Attributes • Able to work under pressure and a tight schedule., • Willingness to travel and work in a global team of professionals., • Excellent communication & interpersonal skills., • Adapt to changes and environments quickly and be a team player., • Effective problem solver., • Innovative thinking for market trends., • Multi-functional and project management skills., • Ability to work independently/ be a self-starter., • Energizes and Enables others., • Demonstrates Learning Agility., • Drives Creativity and Innovation., • Goal-driven and numbers-driven., • Strives for excellence in execution.

Synonymous with great British design and heritage, Globe-Trotter is a luxury travel lifestyle brand producing handcrafted luggage and leather collections. Established in 1897 and celebrating the 125th anniversary in 2022, Globe-Trotter makes the most beautiful and durable luggage in the world. The business has been Private Equity backed since 2020. Globe-Trotter is a truly global business trading in more than 80 countries, with significant brand awareness in Japan, Europe and the USA and an increasing footprint in the GCC, China and South East Asia. We are looking for a Senior Sales Assistant to support our flagship stores performance and profitability, with a focus on providing excellent customer service. Key Duties and Responsibilities • Be an ambassador of the Globe-Trotter brand, proactively manage relationships with internal and external partners, • Ensuring high levels of customers satisfaction through the delivery of outstanding customer service, always aiming to exceed customer expectations, • Create customer loyalty by capturing and adapting your advice to the individual customers’ needs and develop a strong relationship with each customer, • Be knowledgeable about all Globe-Trotter products, • Ensure store layouts are reflective of customer traffic flow to maximise sales, customer satisfaction, store presentation/appearance, image and ergonomics for customers, • Manage upkeep and condition of all equipment, fixtures and fabrics of shop premises, • Liase with customers through email, webchat and telephone., • Provide cover for the store manager in their absence., • Support the Store Manager in assessing and improving individual performance and in identifying and developing talents., • Be confident to make decisions with customer issues and deal with complaints effectively to maintain the brands reputation., • Assist in the daily management of key holding responsibilities, • Lead by example and be a role model for the team. Requirements of the role • A strong understanding of Luxury retail and sales experience is essential., • Previous experience in a supervisory or senior sales role, with experience of supporting a team., • Excellent communication and relationship building skills, with the ability to adapt to your audience., • Be resilient with the ability to keep calm under pressure., • Experience in sales generation and managing the achievement of sales results., • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays., • Knowledge of additional languages would be advantageous.

Are you an experienced commercial professional managing key retail accounts within beauty, personal care, or FMCG? Do you have a proven track record of driving growth through strategic account management and strong customer partnerships? Are you confident analysing sales performance and building joint business plans with major retail customers? MacGregor Black is partnering with a fast-growing consumer goods business operating within the beauty and wellbeing category to recruit a Senior Account Manager. This is a hybrid role based in the London area. This position will take ownership of key retail partnerships, focusing on driving sustainable sales growth, strengthening customer relationships, and delivering strategic account plans across established and emerging product categories. Key Responsibilities: • Manage and develop key retail accounts, building strong long-term commercial relationships, • Deliver sales growth through effective joint business planning, promotional strategy and account development, • Analyse sales performance, identifying trends and opportunities to optimise product distribution and performance, • Lead regular business reviews with customers to evaluate performance and agree future growth initiatives, • Work closely with internal teams including marketing, supply chain, finance and product development to ensure successful execution of commercial plans, • Manage pricing, promotional investment and trading terms in line with business objectives, • Identify new opportunities to expand product listings and increase market presence within retail channels, • Monitor market trends, competitor activity and consumer behaviour to inform commercial strategy What We're Looking For: • Proven experience in account management or national account management within beauty, personal care, wellness or FMCG, • Experience managing major UK retail customers, • Strong commercial acumen with a track record of delivering sales growth and account development, • Experience developing joint business plans and executing promotional strategies, • Strong analytical skills with the ability to interpret sales data and translate insights into action, • Excellent negotiation, presentation and relationship management skills, • Highly organised with the ability to manage multiple priorities in a fast-paced environment For more information, please contact Jessica Murphy.

Purpose: The Sales Manager is responsible for leading and accelerating growth within Kinetico UK’s Direct-to-Consumer residential sales channel. This role focuses on improving the efficiency, capability, and conversion performance of the current Water Treatment Experts, while supporting a structured expansion into new territories. The Sales Manager will champion innovative ways of selling, raise in-home demonstration-to-sale conversion rates, embed referral-led growth, and increase average sale value through solution-led customer interactions. The role is central to delivering a premium, consistent customer experience and driving scalable D2C growth aligned to Kinetico UK’s wider residential strategy Key Areas of Responsibility: Direct Sales Strategy & Leadership • Deliver the Direct sales plan in line with the national residential growth strategy., • Lead, coach, and motivate WTEs to achieve and exceed sales targets., • Set clear KPIs and performance expectations for individual reps and territories., • Build a high-performance culture focused on customer outcomes, accountability, and continuous improvement., • Provide regular performance insights and recommendations to the Head of Residential Sales. Efficiency & Capability Uplift of Water Treatment Experts • Increase productivity and effectiveness of the existing WTE team through structured coaching, ride-alongs, and skills development., • Identify performance gaps and deploy targeted training plans covering product knowledge, consultative selling, and closing skills., • Improve pipeline discipline, CRM (Salesforce) usage, and route planning to maximise demos per rep and success per visit., • Standardise best-practice approaches across the team to ensure consistency and scalability. Conversion Improvement (In-Home Demonstration → Sale) • Own and improve the Direct demonstration journey to raise conversion rates., • Strengthen WTE capability in needs-based selling, value articulation, and objection handling., • Analyse lost sales data to identify barriers and implement corrective actions., • Introduce structured coaching and playbooks to drive improvement in close rate, confidence, and customer trust. Territory Expansion & Growth Delivery • Support the phased expansion of Direct coverage into new UK territories., • Assess territory performance and growth potential, recommending recruitment or resourcing where needed., • Ensure new territories launch with consistent standards of sales process, customer experience, and reporting., • Track ramp-up performance and implement interventions to hit early-stage growth milestones. Innovative Selling & Customer Experience Excellence • Test and implement new ways of selling aligned to market trends and consumer behaviours (e.g., hybrid/virtual demos, digital lead nurturing, consultative water assessments)., • Work with Marketing to align Direct messaging, lead quality, and campaign effectiveness., • Ensure every customer interaction reflects a premium Kinetico experience, from first contact through install handover., • Monitor satisfaction, feedback, and complaints and drive continuous experience improvements. Referral Programmes & Increased Value per Interaction • Embed referral-led selling as a core Direct growth engine., • Ensure WTEs confidently ask for referrals and understand how to position them as a customer benefit., • Design and refine referral mechanics, incentives, and tracking to optimise lead volume and conversion., • Increase average sale value through solution bundling, upgrades, and add-on selling (e.g., RO + softener, service plans, premium options)., • Track and improve AOV, attach rates, and referral-to-sale outcomes. Sales Operations, Reporting & Cross-Functional Collaboration • Ensure disciplined CRM usage for lead tracking, forecasting, and pipeline management., • Provide weekly/monthly reporting on revenue, productivity, conversion, AOV, referral performance, and territory progress., • Collaborate with Service, Operations, and Warehouse/Logistics to ensure smooth installs and consistent customer promise delivery., • Partner with Finance to support accurate forecasting and performance tracking. Key Competencies: · Direct Sales Leadership – strong ability to lead field-based, consultative in-home sales teams. · Performance Coaching – proven skill in uplifting capability, productivity, and conversion through hands-on coaching. · Commercial Acumen – strong understanding of revenue drivers, margins, and value-based selling. · Customer Orientation – commitment to premium customer experience and trust-based selling. · Innovation & Growth Mindset – proactive in exploring new selling approaches and territory models. · Analytical Thinking – data-driven approach to improving conversion, efficiency, and AOV. · Collaboration & Influence – able to work cross-functionally and create alignment around customer outcomes. · Adaptability – comfortable operating in a fast-moving and evolving residential market. · Communication & Relationship Building – strong interpersonal skills with reps, customers, and stakeholders. Qualifications and Experience: Education • Degree (or equivalent) in Business, Sales, Marketing, or related discipline (desirable but not essential). Professional Experience • Proven track record in leading or managing direct/field sales teams (5+ years preferred)., • Demonstrated success improving sales conversion rates and productivity in consultative selling environments., • Experience with in-home demonstration selling models (home improvement, technical consumer products, premium retail, or similar)., • Evidence of implementing referral programmes or increasing AOV through solution-led selling., • Strong collaboration history with marketing and operational teams., • Solid experience using CRM systems (Salesforce preferred) and sales performance reporting. Technical Skills • CRM proficiency (Salesforce preferred)., • Strong analytical and forecasting ability., • Competent with Microsoft Office (Excel, PowerPoint, Outlook)., • Familiarity with digital lead handling, hybrid selling, or e-commerce-supported sales is an advantage. Additional Assets • Experience in water treatment, plumbing, or technical in-home sales environments (advantageous)., • Full UK driving licence and willingness to travel regularly Organisational Context: The Sales Manager is a critical role within Kinetico UK’s Residential Sales structure, accountable for driving performance and growth in the Direct-to-Consumer channel. Reporting to the Head of Residential Sales, the role leads the Water Treatment Expert team through a journey of efficiency improvement, conversion uplift, and geographic expansion. Through strong leadership, innovative selling methods, and a relentless focus on customer experience, the Sales Manager D2C ensures Kinetico continues to grow its residential footprint and maximise value from every customer interaction.

About Mirakl Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business. Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media. Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: ___. As a Business Developer for Mirakl Ads, you will play a pivotal role in expanding our retail media business. You will be responsible for both acquiring and engaging advertisers, supporting them in leveraging Mirakl Ads solutions to achieve their growth objectives. Through a mix of business development, strategic advisory, and data-driven insights, you will help advertisers maximize their return on investment while driving the success of Mirakl-powered marketplaces. What You’ll Do at Mirakl: Strategic Growth & Business Development • Define and implement a growth strategy with Mirakl marketplace operators, including target setting, value propositions, and action plans to maximize both advertiser adoption and ad spend, • Develop and execute business development initiatives using both 1:1 and 1:many acquisition strategies, • Drive new advertiser onboarding, leading commercial negotiations and persuading advertisers to quickly start investing on the platform, • Educate and train advertisers on Mirakl Ads solutions, helping them set up and optimize their first campaigns, • Monitor and analyze the evolution of advertising revenues and key advertiser performance metrics, • Continuously animate the advertising ecosystem with strategic offers, campaign insights, and recommendations to drive sustained engagement and investment growth, • Act as the voice of the advertisers, identifying new business needs and relaying them to product teams for potential feature enhancements or new ad productsQualifications:, • Master’s degree in Business or Marketing, • Previous experience in Business Development, Sales, or Account Management is required, • Experience in online advertising, retail media, or digital marketing is preferred, • Strong analytical and problem-solving skills, with the ability to interpret data and make actionable recommendations. Proficient in using Excel and Google Sheet, • Excellent communication, presentation, and negotiation skills, • Ability to thrive in a fast-paced, results-driven environment, • Fluency in English is required, french or another language is a plus We keep it transparent and timely. Here’s what to expect: • Application review : Our Talent Acquisition team reviews your application and assesses alignment with role requirements. We strive to respond promptly and keep you informed at each step, • Introductory call : A conversation to learn about your background and motivations, and to answer your questions about Mirakl, the team, and the role, • Interviews : Business interview (45–60 minutes): Meet the hiring manager to discuss your experience, problem‑solving approach, and impact & Values loop (3 to 4 conversations): Meet with team members from different functions to explore your alignment with our core values and ways of working, • Final decision & offer : We consolidate feedback quickly and aim to share decisions without delay. If successful, we’ll walk you through the offer details, benefits, and next steps Benefits at Mirakl : • Health Insurance: Flexible coverage tailored to individual or family needs, with Mirakl contributing to your plan, • Public Transport Pass: 50% reimbursement on your monthly public transport subscription, • Meal Allowance: Mirakl provide a monthly meal allowance, • Pension & Life Insurance: Mirakl contributes monthly to your pension and covers 100% of life insurance premiums., • ClassPass forfait: Enjoy access to 40,000+ gyms and wellness studios worldwide with a no-commitment ClassPass membership, • Paid Time Off: 25 prorated paid vacation days per calendar year

Job Description – Store Manager (Premium Fashion Brand) Location: London – Bond Street Employment Type: Full-time About the Role We are seeking an experienced and dynamic Store Manager to lead our flagship boutique on Bond Street, one of the world’s most prestigious luxury retail destinations. The ideal candidate will embody our brand values, deliver an exceptional client experience, and drive commercial excellence while fostering a high-performing store culture. Key Responsibilities 1. Store Leadership & Operations • Lead, inspire, and develop a diverse team to uphold the brand’s service and presentation standards., • Ensure smooth daily store operations, including opening/closing procedures, cash management, stock controls, and compliance with all policies., • Maintain impeccable visual merchandising, ensuring the boutique reflects brand identity and seasonal guidelines., • Oversee inventory accuracy, shrinkage control, and product flow in collaboration with regional logistics teams. 2. Client Experience & Relationship Management • Champion the delivery of a world-class luxury client journey at every touchpoint., • Cultivate strong relationships with VIP and high-net-worth clients, driving loyalty and repeat business., • Handle complex customer cases professionally, ensuring swift resolution aligned with brand standards., • Oversee clienteling activities, CRM performance, and outreach initiatives to maximize boutique traffic and sales. 3. Commercial Performance • Own store KPIs and develop strategies to achieve and exceed sales, profitability, and productivity targets., • Analyse weekly and monthly business results; identify opportunities and implement action plans., • Monitor competitor activity and local market trends to keep the store competitive and relevant., • Collaborate with HQ and regional teams on commercial planning, product requests, and assortment feedback. 4. Team Development & People Management • Recruit, onboard, train, and mentor team members to cultivate exceptional talent., • Conduct regular coaching, performance reviews, and succession planning for key roles., • Foster a positive, inclusive culture focused on teamwork, accountability, and client satisfaction., • Ensure compliance with HR policies, local labour regulations, and health & safety standards. 5. Brand Representation • Act as a true ambassador for the brand, upholding its heritage, values, and aesthetic., • Represent the store during brand events, VIP appointments, store visits, and cross-functional meetings. Qualifications & Experience • Minimum 5–7 years of retail management experience, ideally within luxury fashion, accessories, or premium lifestyle brands., • Proven track record of achieving sales targets and driving store performance., • Strong leadership skills with experience managing teams of 10+ in a fast-paced luxury environment., • Excellent communication, interpersonal, and clienteling skills., • Highly organized, commercially driven, and detail-oriented., • Understanding of the London luxury retail landscape, specifically Bond Street clientele, is a strong advantage., • Fluency in English required; additional languages are a plus.

Job Description Title: Concession Manager Location: John Lewis Oxford Street Reports To: Retail Manager Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. Concession Managers are ambassadors of the Longchamp brand. They are entrusted with overseeing the day-to-day operations of the boutique, driving commercial results, managing high-performing teams, and delivering a refined and luxurious client experience in line with Longchamp’s heritage and values. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices As a Store Manager, you are expected to foster a culture of performance, inclusivity, client-centricity, and continuous growth within your boutique. Job Purpose To lead and manage the store to commercial success by inspiring and developing a high-performing team, ensuring operational excellence, and delivering a world-class customer experience aligned with Longchamp’s brand identity and luxury service standards. Key Responsibilities Team Leadership & Development • Recruit, onboard, train, and retain top talent aligned with Longchamp values, • Conduct regular performance reviews and coaching sessions, • Foster an engaging, supportive, and goal-driven team culture, • Manage team scheduling and delegation to optimize boutique coverage Client Experience & CRM • Champion a customer-first mindset, ensuring an exceptional service journey, • Build, manage, and grow a VIP client base through clientelling initiatives, • Drive CRM targets including client data capture, reactivation, and loyalty, • Resolve complex customer issues with diplomacy and professionalism Sales & Commercial Strategy • Develop and execute sales plans to meet or exceed store targets, • Monitor KPIs daily, analyse trends, and take corrective action as needed, • Partner with local management on forecasts, opportunities, and challenges, • Leverage morning briefs to update the team on current performance and action plan Operations & Compliance • Ensure compliance with operational, HR, security, and loss prevention policies, • Manage store budgets, payroll, and controllable expenses, • Oversee stock management, deliveries, inventory accuracy, and shrinkage, • Lead store audits and ensure all operational procedures are properly followed Visual Merchandising & Brand Standards • Ensure consistent application of visual merchandising guidelines, • Maintain a pristine and luxury retail environment, • Coordinate seasonal VM moves, • Uphold the highest standards of store presentation Skills & Qualifications • 4+ years of progressive experience in luxury or premium retail, including at least 2 years in leadership, • Proven ability to lead and inspire teams to exceed sales and service goals, • Strong commercial and operational acumen, • Proficiency in CRM systems, POS, and retail management tools, • Excellent interpersonal, analytical, and problem-solving skills, • Fluent in English (additional languages a plus), • Proficient in Microsoft Office (Excel, Word, Outlook) Person Specification • Visionary and empowering leader who leads by example, • Strong sense of ownership, accountability, and integrity, • Client-focused with a refined and polished presence, • Adaptable, composed, and able to manage change effectively, • Strategic thinker with attention to detail and strong execution skills, • Energetic, collaborative, and performance-driven Key Performance Indicators (KPIs) • Boutique sales revenue and profitability, • Average Transaction Value (ATV) and Units per Transaction (UPT), • Client retention, CRM growth, and VIP sales contribution, • Staff turnover, development, and engagement scores, • Visual compliance and marketing execution, • Stock accuracy and shrink reduction, • Operational audit scores and loss prevention compliance, • Mystery shopper scores and client satisfaction (NPS) Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Job Description Title: Sales Associate Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Mandarin speaker, • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.

Our client: • Leading International Fine Food & Drink organisation company that is launching in UK, • Personable small close-knit team, • Family-owned business that has a fantastic culture that is down to earth, flexible and growth focused, • The Sales Manager Fine Foods On Trade role is ideal for a self-starter who has experience of selling to premium hotels and restaurants, • Home based role but need to be based London/South The role: • As Sales Manager Fine Foods On Trade you will develop and execute the channel strategy using your knowledge of the sector and previous relationships. You will own all elements of account management and business development and be just as comfortable with strategy as rolling your sleeves up., • As Sales Manager you will own and deliver the business development strategy across the on-trade sector focusing on high end and Michelin hotel and restaurant groups, • Having responsibility for commercial negotiations the Sales Manager Fine Foods On Trade will have full P&L ownership for customers and will be focused on building long lasting relationships with buyers and other contacts within accounts, • In the role the Sales Manager Fine Foods On Trade will maintain a deep understanding of your accounts, their customers and strategy to identify opportunities for growth through successful activation and distribution gains. Ideal candidate: • You will currently be an upward curve Sales Manager within the fine food and drink industry working within the on-trade specifically with premium hotels and restaurants., • Although not essential experience of luxury food retail and wholesale would be beneficial, • It is essential that you demonstrate a passion and network for the hotel & restaurant sector and you will bring a flair for commerciality along with fantastic negotiation skills, • This is a standalone role and you must be a self-starter who is happy to develop strategy whilst rolling your sleeves up and making things happen., • You must have excellent relationship building skills and you will be able to communicate and influence with stakeholders., • As Sales Manager Fine Foods On Trade you must have good insight and data analysis skills and be able to action opportunities to drive profit, • You will have excellent planning and organization skills and will be able to work independently on your own initiative, a self-starter with can-do attitude Benefits & details: • Salary £65-80k plus depending on experience. Plus 20% bonus opportunity, pension and private medical., • Fantastic flexible personable culture, • Role is home based but ideally need to live London/South Please send your CV using the form on this page, quoting reference 1/17669/7. Confidentiality assured. Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website. Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.

🥤Key Account Manager – Lifestyle 🛍️Retail 📍London – 5 days in office 💰£50k + bonus Ignite are partnering with a fast growing, design led challenger brand operating at the intersection of wellness, habit change, and modern consumer lifestyle. Built in London and scaling globally, the business has created a plant powered alternative that reimagines everyday habits through aromatherapy inspired devices and blends. With a strong and growing community, the brand is stocked across a wide range of premium retailers and is on a mission to help people transition away from unwanted habits by offering a more considered, experience led alternative. Their products are focused on natural flavour profiles, sustainability, and habit replacement, with a proposition that sits firmly in the wellness and lifestyle space rather than traditional FMCG. This is an opportunity to join a brand that is challenging category norms, building a distinctive retail presence, and continuing to expand across UK and international markets. The role is based in their Camden office and operates on a 5 days per week in office basis. The role 🚀 Ignite are partnering with a fast growing challenger brand in the wellness and lifestyle space 🤝 Hiring an Account Manager to own key retail and distribution relationships 🌍 Focused on scaling global retail presence and strengthening partnerships 📈 A high impact role shaping commercial strategy and in market execution What you’ll do 🧑 💼 Act as the main point of contact for a portfolio of retail and distribution partners 🔍 Identify and unlock growth opportunities across existing accounts 📊 Drive commercial performance through distribution, rate of sale, and account expansion 📅 Build and execute trade marketing plans and promotional calendars with retail partners 🛒 Deliver standout in store and online activations that drive visibility and trial ✈️ Support travel retail growth including merchandising, training, and market insight 📦 Manage onboarding of new partners, ensuring smooth launches and accurate listings 🧾 Oversee order flow, stock coordination, and fulfilment across key accounts 🎨 Work cross functionally with marketing and creative teams to ensure strong brand execution in market What we’re looking for 🧠 Experience in account management, sales, or trade marketing within FMCG or consumer brands 🤝 Strong relationship building skills with retailers, distributors, or partners 📈 Commercial mindset with a proven ability to drive growth 🗂️ Highly organised with the ability to manage multiple accounts and priorities 💬 Confident communicator who can influence internally and externally ⚡ Proactive, hands on approach with ownership and accountability 🛍️ Genuine interest in retail, shopper behaviour, and brand building in competitive markets What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Sales Account Manager – Premium Drinks Wholesaler – London – Up to £50k plus commission My client is one of the UK’s leading Premium Drinks Wholesalers with over 20 years in the industry. This company monopolizes the premium locations in London and offer a fantastic range of products, with the premise of growth within the team. As the Sales Account Manager, you will take ownership of the Premium and Prestige customer base, managing key high-end accounts while identifying and securing new business opportunities. You’ll play a pivotal role in executing the company’s commercial strategy and ensuring sustained growth in this influential sector of the business. They are looking for someone who knows East London like the back of their hand. They need someone who matches the zip and energy of areas like Hackney, Shoreditch, Bethnal Green and into the City, someone who can really hit the ground running and come in with an existing network. The Sales Account Manager responsibilities: • Lead the Premium & Prestige sales division, driving growth through a mix of new business development and strategic account management, • Build and nurture relationships with London’s most iconic on-trade venues, including restaurants, bars, hotels, and private members clubs, • Identify and capitalise on new opportunities within the high-end drinks market, • Work closely with suppliers and internal stakeholders to deliver on commercial objectives and brand visibility, • Execute the sales strategy and contribute to its ongoing development in collaboration with senior leadership, • Provide mentorship and direction to junior sales team members as needed, • Represent the business at trade events, tastings, and supplier meetings The ideal Sales Account Manager Candidate: • Proven track record in premium drinks sales, preferably within the London On-Trade and wholesale environment, • Strong network of contacts within the high-end hospitality sector, • Confident in leading sales conversations at all levels, from boutique bars to Michelin-starred establishments, • Entrepreneurial mindset with a hunger for results and growth, • Excellent communication, negotiation, and presentation skills, • Passionate about premium drinks and the evolving London hospitality scene If you are interested in having a chat about this role, please forward updated CVs to Rupert at COREcruitment / COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website ___ or call us for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

Assistant Boutique Manager London £55,000 - 60,000 + great package About the Role: To support the management of our luxury boutique. The ideal candidate will have a strong understanding of luxury retail operations, exceptional client service skills, and a passion for menswear tailoring and ready-to-wear. This is an excellent opportunity to progress your career in a high-end retail environment. Key Responsibilities: • Assist the Boutique Manager in all aspects of daily boutique operations., • Lead, motivate, and develop a team to achieve sales targets and deliver exceptional customer experiences., • Maintain high standards of visual merchandising, store presentation, and inventory management., • Build and nurture strong relationships with clients, ensuring a personalised and memorable service., • Support stock management, including ordering, replenishment, and stocktakes., • Assist in recruitment, training, and performance management of boutique staff., • Ensure adherence to company policies, procedures, and brand standards., • Contribute to achieving sales goals through effective team management and active selling. Key Requirements: • Proven experience in luxury retail, preferably in menswear tailoring and ready-to-wear., • Previous experience in a assistant management role is highly desirable., • Strong understanding of clienteling and building lasting relationships with high-net-worth clients., • Excellent communication, leadership, and organisational skills., • Commercially driven with a results-oriented approach., • Flexible and adaptable to the demands of a luxury boutique environment., • Proficient in retail systems, MS Office, and stock management tools. Benefits: • Competitive salary and performance-based incentives., • Opportunity for career progression within a prestigious luxury retail environment., • Staff discounts and access to luxury products.

Partnerships Development Manager (Solar & Heating) / Freelance Contract YunoJuno has partnered with a Renewable Energy company who are hiring for a Partnerships Development Manager on a freelance basis. This role sits in a fast paced and autonomous corporate venture, Solar & Heating, whose remit is to re-establish and grow the renewables business. We need a high-energy Partnership Development Manager to own the "top of the funnel." You will be the bridge between our market ambitions and signed deals, identifying the right stakeholders and opening doors within sectors like Green Lending, Estate Agencies, and Trade networks. What you’ll be expected to do Top-of-Funnel Engine Room: Identify and research key decision-makers within target sectors, including Green Lending, Mortgage Brokers, Estate Agents & others Outreach & Meeting Generation: Execute high-quality outbound prospecting at pace to secure "pitch" meetings with senior stakeholders Sector-Specific Pitch Development: Help design and tailor partnership propositions and commercial models—such as revenue share, referral fees, or white-labelling Partner Onboarding: Support efforts to ensure partners are launched effectively and the transition from "signed deal" to "active lead flow" is seamless Growth into Account Management: For the right candidate, take ownership of relationships, monitoring performance and identifying expansion opportunities Pipeline Excellence: Maintain a meticulous CRM to ensure all discussions with potential prospects are tracked and progressed at pace. Who you are The "Door Opener": A proven B2B professional who enjoys the "hunt" of business development and has experience engaging senior stakeholders Self-Starter with Ambition: You are happy to own end-to-end prospecting with limited input but are also eager to take on broader commercial responsibilities Pragmatic & Resourceful: You thrive in a fast-moving, autonomous environment and can quickly move from a cold idea to a scheduled discussion. Excellent Communicator: Comfortable managing multiple complex discussions at once and refining the value proposition for different audiences. Example Segments & Companies Estate Agents: Manning Stainton, Andrews, Beresford Adams, Allen & Harris Mortgage Brokers: Fox Davidson, Coreco, Alexander Hall, The Mortgage Store Lenders: Principality BS, Cumberland BS, Cambridge BS, Newcastle BS Retail & DIY: B&Q, Leekes, Robert Dyas, The Range, Dobbies Architects: Threefold Architects, Stride Treglown, Hawkins\Brown Renovation/Repair: Refresh Renovations, Novus Property Solutions Auto Dealerships: Acorn Motor Group, Eden Motor Group, Sinclair Group Start date: 4th May Duration: 6 month freelance Location: Remote or on-site in London

This Deputy Store Manager position is based in our Northcote Road store, is full time (40 hours) and is available to start in approximately 4 weeks. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer.

Job Description Title: Full-time Sales Associate - Heathrow Airport Reports To: Store Manager/ Concession Manager Company Overview Founded in Paris in 1948, Longchamp is a world-renowned luxury brand celebrated for its exceptional craftsmanship, fine leather goods, and modern Parisian design. From iconic handbags like the Le Pliage® to elegant accessories and ready-to-wear collections, Longchamp blends tradition with innovation. With boutiques in over 80 countries, the brand offers an elevated shopping experience grounded in French heritage and global appeal. As a key member of Longchamp’s boutique team, Sales Assistants play an essential role in creating a luxurious, welcoming, and personalised shopping experience. They are the frontline ambassadors of the brand, combining product knowledge, enthusiasm, and elegance to deliver exceptional service. Values & Culture Longchamp embraces five core values: • Elegance – Providing a refined and polished customer experience, • Authenticity – Acting with honesty and professionalism, • Creativity – Encouraging innovation and fresh thinking, • Quality – Striving for excellence in service and product, • Sustainability – Committing to thoughtful, responsible business practices Sales Assistants embody these values through every client interaction and contribute to a culture of respect, collaboration, and passion for luxury retail. Job Purpose To deliver exceptional, personalized service that exceeds client expectations, supports daily boutique operations, and contributes to achieving sales and Clienteling goals in alignment with Longchamp’s luxury standards. Key Responsibilities Customer Service & Sales • Welcoming and advising customers: provide a warm, personalized welcome and guide clients through tailored recommendations based on their needs., • Contributing to sales: taking an active part in selling products in line with the company's sales techniques and store objectives., • Building long term relationship with clients: develop and maintain client relationships through excellent service and personalised follow-up., • Managing returns and exchanges: dealing with customer requests for product returns or exchanges, in line with internal policies. Product & Brand Knowledge • Demonstrate in-depth knowledge of Longchamp products, craftsmanship, and brand heritage, • Communicate brand stories and product features with confidence and clarity, • Stay updated on new arrivals, seasonal launches, and promotional activities Boutique Operations • Ensuring product presentation: making sure that products are displayed in adherence to visual merchandising guidelines., • Restocking and stock management: support replenishment, stockroom activity, and inventory accuracy, • Managing checkout operations: carrying out transactions smoothly and guaranteeing fast, secure service and data capture Skills & Qualifications • Minimum 1 year of experience in retail, preferably luxury or premium, • Strong interpersonal and communication skills, • POS system knowledge and basic MS Office familiarity, • Fluent in English (additional languages preferred), • Passion for fashion, customer service, and luxury brands Person Specification • Outgoing, polished, and professional demeanour, • Service-driven and problem solving, • Team player with a proactive attitude, • Detail-oriented, punctual, and dependable, • Organized, and able to prioritize daily tasks, • Flexible with scheduling including weekends, evenings, and holidays Key Performance Indicators (KPIs) • Personal sales revenue, • Conversion rate (footfall to sales), • Average transaction value (ATV) and Units per Transaction (UPT), • Client satisfaction feedback and mystery shopper results, • CRM entry completion and data quality, • Visual merchandising compliance Benefits · Competitive salary · Monthly and annual performance bonuses · Enhanced pension contribution · Generous holiday allowance after qualifying period · Private health cover after qualifying period · Enhanced Maternity, Paternity and adoption pay · Staff discount Longchamp is committed to fostering inclusive, diverse, and equitable work environments, recognising the value of a diverse workforce in driving innovation and performance. The company prioritises diversity in its hiring process, focusing on the inclusion of diverse perspectives and experiences. With a global presence, Longchamp promotes a culture that values authenticity and individuality, committing to equal employment opportunities for all employees. This approach aims to empower employees, enabling them to reach their full potential and encouraging their personal and professional growth.