House keeping jobs in ChichesterCreate job alerts

About the Role The Shift Manager will be the main point of contact for team during their working day in our Splash swimming pool. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests. We're looking for someone to enhance our guest experience by driving improvements in Guest NPS and feedback. You'll also play a crucial role in boosting Employee NPS, ensuring a positive work environment. Your efforts will help increase visitor numbers and guest satisfaction scores, all while ensuring that we have the right people in the right place at the right time to achieve our goals. In this role, you will be responsible for managing the team during shifts, ensuring key tasks and objectives are met. You'll drive add-on sales and promotions, supporting your team to do the same. Your role includes making sure all stock and propositions are available for guests, and that a consistent, high-quality guest experience is delivered in line with brand and venue guidelines. You'll capture guest feedback and monitor NPS, taking action to improve where possible. You will also be responsible for providing accurate rotas three weeks in advance through our online roster system and ensuring the system is closed accurately. As a leader, you'll coach and develop your team to meet departmental goals while championing Butlin’s Values and Leadership Behaviours. You'll ensure that team rotas are aligned with the Right People, Right Place, Right Time (RPRPRT) principle. Building and maintaining strong relationships across the resort and with central support teams is essential. Additionally, you will handle the people support of the department, managing tasks throughout the employee life cycle, including onboarding, performance management, training, and formal HR processes. This role typically covers 40 hours in a 5-day working week over 7 days, so flexibility is very important. As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority. You should possess a current National Pool Lifeguard Qualification (NPLQ), and have relevant experience of working in a busy Pool environment. You should also have the ambition and capability to further develop their leadership skills by undergoing additional in-house training, as well as external courses. You should have excellent guest and customer service skills, capable of handling various inquiries and resolving complaints effectively, along with a background in creating new opportunities through sales and promotions is crucial, and a competence to collaborate with a diverse team to meet the business's needs as determined by guest demand. You should have a track record of leading teams to success, managing performance, providing coaching, conducting training, and upholding and exemplifying high standards. Additionally, you should have exceptional communication skills across all levels and the capacity to juggle numerous priorities while swiftly adapting to evolving requirements. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

Senior Administrator Based at Wellington Grange, Chichester, West Sussex From £13.79 up to £15.29 per hour At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our roles. Contact us to find out more 40 hours per week, working Monday- Friday, between the hours of 9.00 am to 5.00 pm (including paid breaks) Introduction We are looking for an organised and friendly individual to join our team to provide a Colten warm welcome to all our visitors. Your interpersonal skills will be in regular use, and as a font of knowledge, youll be able to assist your wider team, as well as residents and relatives. About the Job The Senior Administrator has day-to-day responsibility for the line management of the administration team and for managing the administration function of the care home. You'll provide the highest possible level of customer care so that residents and families feel totally at home. You will carry out administration duties in a way that is friendly, efficient, professional and timely. There is plenty of variety as you will be greeting and escorting visitors, conducting viewings and handling telephone and email enquiries and correspondence. Along with general office duties, you will carry out financial management tasks, manage basic recruitment administration, maintain contact with other Colten Care departments and handle client admission and occupancy records. You'll also provide support to the Home Manager, assisting them with various administrative tasks. About You It is essential that you have previous experience of supervising a team and a proven track record in administration and/or reception. Based on 'front of house', you'll demonstrate professionalism and excellent customer service skills and share our goal of delivering excellence in person-centred care. Youll be confident in literacy and numeracy with a good working knowledge of Microsoft Office and you'll enjoy working in a busy, fast-paced environment, juggling multiple tasks. Your ability to be flexible, approachable, well organised and with the skill to prioritise is essential. Essential requirement- Business insurance is essential due to travel during work hours About Us Were an award-winning, family-owned, independent care home group, with an outstanding reputation in the industry. This is due to our amazing people and our focus on keeping the resident at the heart of everything we do. We strive to be the best we can hence why all 21 of our nursing homes are rated at least good and seven are outstanding by the CQC, our national regulator. If a career in elderly care is for you then you want to be part of the team at Colten Care. Additional Benefits Excellent inductions, training and on the job support Real career progression opportunities Annual pay review Choice of hot or cold meals and drinks on duty Free uniforms Contributory pension scheme Background checks at no cost to you TPBN1_UKTJ