Housekeeper assistant jobs in United Kingdom

About the job Citadines Trafalgar Square is seeking a confident Head Housekeeper to become part of our Team. Our properties operate 24/7; therefore, the department works on an early and late shift, on a rotating basis. You will report to the Residence Manager, supporting towards providing our guests with memorable experiences of the city. As Head Housekeeper, you will be responsible for: Leading the Housekeeping Team, managing both employees and external workers through our outsourced partners, ensuring that the standards of cleaning, hygiene, stock control and staffing are maintained Planning, organising and supervising the cleaning services within the property Dealing with suppliers, trade associations, outsourced partners, ensuring linen, uniform, consumable and staff costs are within budget Being responsible for departmental communications Managing reporting and budget for the Housekeeping Team To be successful in the role of Head Housekeeper, we require: Previous supervisory or managerial experience Ability to lead and develop teams Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Head Housekeeper. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Leadership Skills, Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Customer Focus, Communication Skills, Problem Solving Salary discussed at venue Department: Housekeeping Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

We are looking for a Linen and Luggage Porter for The Megaro Collection, located in Kings Cross St Pancras. The role will float between 3 properties, all located walking distance to each other. The ideal candidate is someone that will be fully independent in ensuring the highest standard of cleanliness and organisation. The Linen Porter is responsible for stock counting and distributing linen correctly on each floor of the property, guarantee a smooth running of the housekeeping department throughout the day. Additionally, the role will involve accepting delivery of clean linen from supplier, arranging linen for pick up always maintaining a calm demeanour and working in respect of health and safety regulation. The linen porter will also be called upon cleaning duties, when necessary, assisting the rest of team in cleaning rooms or public areas as well as managing all guests requests with a positive and pro-active attitude. The candidate will be methodical and conscientious with an eye for detail, ensuring the highest level of organisation. Key Responsibilities Include: · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Receive and store deliveries. · Stock linen cupboards. · Assist reception team with allocation of luggage in rooms whenever necessary and possible. · Report maintenance issues. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPIs are achieved. · Maintain high standards of personal presentation and hygiene in line with the company code. Knowledge, Skills, Experience & Qualifications: · Minimum of 1 year of working within the housekeeping department (not a must to be considered). · Reliable and dependable in performing duties. · The ability to communicate in English effectively and persuasively at all levels. · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. If you are looking for a vibrant workplace, no need to look any further. Apply today and begin a new adventure with us.